Total 23,439 Full-time customer service job vacancies in Singapore

• 5.5days work week
• Balestier/Clementi
• $2600 - $3500

Job description:

• Assist in carrying out administrative work in the delivery of advisory services to patients and their families.
• This includes processing of information and statistics on assistance through an electronic system. Executive care advisory may be required to gather information from patients and their families and assist them with the financial assessments procedures.
• Conduct assessment / home visits when necessary.
• Liaise with relevant agencies / authority / patients family.
• Assure that all referrals are attended to by relevant personnel.
• Liaise with nurses on patient-related matters.
• Assure that all referrals are attended to by self or relevant personnel.
• Supervise the operational work carried out by customer care coordinator when handling subsidy cases.
• Act as a channel of communication between management and the customer care coordinator.
• Handle difficult customer and communicate escalated issues to the Manager.
• Keep update records of patients (electronic or written data)
• Up-to-date the relevant information of government’s policy with regards to the elderly care Services and funding.
• Maintain confidentiality of customer database.

Requirements:

• Minimum O Level education
• Minimum 3 years of relevant working experience

Our Client, in Automotive Industry located in Central has opening for Service Manager.

• Well-Known MNC
• Variable Bonus

Responsibilities:

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.
• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.
• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.
• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.
• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.
• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.
• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.
• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.
• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.
• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.
• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.
• Maintain and strengthen customer service processes to improve customer satisfaction at all times.
• Develop staff through training, coaching, mentoring to enhance their performance and build their competencies.
• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.
• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.
• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.
• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.
• Setting up and control of proper warranty structures and procedures according to Company's regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Requirements:

• Degree in Engineering preferably in Mechanical Engineering or Business or Financial
• Broad understanding of all aspects of the automotive industry.
• Minimum 5 years of experience in premium brand automotive business
• Minimum 5 years management experience
• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.
• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).
• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.
• Result Driven Individual with strong business acumen
• Aggressive and forward thinking
• Ability to analyze and use Financial Reports
• Excellent communication skills, including presentation effectiveness.
• Well rounder conceptualization skills, creative, ideas generator.
• Well rounder personal effectiveness with good negotiation and influencing skills.
• Emphasis on performance, goal and team orientated.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai, Terry

Reg No: R23111838

EA No: 19C9570

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested applicants, please email your updated CV to [email protected]

Position Applied: PSA

EA Personnel No: R23114223

EA Personnel Name: Lynn Ho

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job responsibilities

• To coordinate and facilitate service attendances for clients in Asia Pacific
• To work closely with Service Manager and System Engineers so as to achieve the department objective, KPI and result
• To handle commercial matters related to department activities
• Maintain and follow up the use of company administrative guidelines and procedures
• Be active in cooperation and information flow within department and between departments
• Follow up incoming mails in system
• Systemizing and archiving customer correspondence
• Administration of visa application and travel requirements
• Coordinate support and sales activities
• Assist both internal and external customers
• Key role in internal projects and improvement processes
• Required to undertake ad-hoc projects/ duties which can be assigned from time-to-time

Requirements

• Diploma in any field
• At least 1 year of experience in Administrative / Technical Related Sector
• Able to act on own initiative, make things happen and accept responsibility for the results
• To build a useful network of contacts and relationships and utilize it to achieve set goals
• Use a methodical and systematic approach, plan, define clear priorities and allocate resources effectively
• communicate in a clear, precise and structured way
• Display professional working etiquette
• Proficiently use Microsoft Office applications
• Ensure customers’ satisfaction on the quality of service

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: Ky

PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394
Chan Sau Wah Kenny | EA Reg No: R1106707

More jobs available www.persolkelly.com

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

#SGUnited

Job Responsibilities:

• Carry out preventive maintenance and troubleshooting of escalators and lifts
• Strong interest in technical know-how and hands-on experience
• On-the-job training will be provided

Requirements:

• Diploma/ Degree holder in Mechanical, Electrical or relevant Engineering background
• 1-2 years of working experience, preferably in construction/ lift industry
• Good communication and able to multi-task
• Preferably with supervising experience

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Kar Mun

EA Personnel Reg No: R2089894

• Issue contract sheet to Customer.
• Timely, prepare, monitor,and verify shipping documents from Suppliers and send shipping instructions of materials for shipment.
• Send copy of full set of shipping documents. File and keep all documents properly
• Arrange payment to suppliers on time and monitor receivable payment from customers. Check credit limit balance in term of percentage.
• Escalate potential issues in the department in a timely manner.
• Handle internal system (e.g. SAP) and record all the transaction data .
• Timely input monthly closing entries into internal accounting system and providing shipping documents to accounting on time for proper management of profit and loss for the department.
• Follow the instruction to communicate with customer/supplier/shipping company etc. to provide required documents

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Hiring for Bugis Junction

Timing between 11am-4pm ( Negotiable)

No need to take orders.

Hiring service staff to assist beverage making,food serving and table clearing.

Able to read and converse simple English.

Standing working environment.

Have a Positive and Willing to learn attitude.

Meals and uniform provided.

Training provided.

Main Duties and Key Responsibilities:

• Streamline all the commercial and administration of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.)
• Prepare, with the accounts department, all financial and other relevant information for reports to the management and help the marina staff with secretarial assistance
• Help with the work schedules, staff attendance and holiday records and other HR-administration related data.
• Be the prime contact person for all the marina stakeholders and help them with all their enquires and information with speed and professionalism.
• Be in charge of the reception area and the general reception of our valued guests by welcoming them with a smile and a fresh drink
• Be in charge of answering phones and directing calls, taking reservations and checking in/out guests using our computerized reservations and billing system
• Assist in other duties assigned by the Marina Director

Job Requirements:

• Candidate must possess at least a Degree in Business Studies/Administration/Management/Accountancy or equivalent.
• Minimum 1 year(s) of working experience in the related field.
• Able to work on weekends and public holidays.
• Positive at all time and willing to follow the Club’s vision.

Job Opportunity Highlights:

• Competitive Salary: Up to $2500 + Quarterly Bonus
• Work Schedule: 6 days per week / 9 hrs shift (Including of 1 hour break)
• Company transport provided for night shift

Key Responsibilities:

• Provide a positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and enquiries.
• Greet and direct guest to designated room.
• Record orders, serve food and beverages.
• Input orders into point-of-sales system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Ability to work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• All other ad-hoc duties assigned by superior.

Requirements:

• Minimum a GCE ‘N’ or ‘O’ Level
• Able to work shifts, weekends and public holidays

Only shortlisted candidates will be notified
Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Duration: 7 months
830am to 6pm (Monday to Friday)
Salary: Up to $2.5k
Location: Ubi

Responsibilities:
1.Monitor and analyze customer feedback from various channels.
2.Identify patterns, trends, and issues in the feedback data, and provide actionable insights to the development team to enhance the app’s UX
3.Work closely with the development, design, and product teams to prioritize and address customer feedback effectively.
4.Lead the daily “Customer Insight” sessions, proactively raising incident tickets and reporting bugs to the technical team.
5.Develop and maintain comprehensive reports and dashboards to track customer feedback and App improvements.
6.Collaborate with cross-functional teams to ensure a seamless customer experience and efficient resolution of issues.
7.Stay updated with industry trends and best practices to continuously improve customer feedback analysis and reporting processes.

Requirements:
- Min Diploma in relevant field, such as Computer Science, Information Technology, or Business Administration.
- Proficient in data analysis and visualization tools, such as Excel and Adobe Analytic
- Ability to work independently and collaboratively in a fast-paced, dynamic environment

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Duties

· Respond to all incoming calls regarding the customers’ issues especially relating to termination requests and turn them into contract renewal.

· Answer all incoming calls promptly and effectively in an efficient and professional manner.

· Document all calls and actions taken into system ensuring that all updates and amendments are accurate.

· Follow through and take ownership on all queries from customer where possible.

· Work towards KPI set by Leader.

· Able to work unsupervised and maintain professionalism.

· Good incident knowledge in the market as a reference to overturn a termination request relating to security needs in homes and businesses.

· Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.

Requirements

· 1-2 years’ relevant experience within a call centre working environment in banks / telcos preferred

· Min. Nitec in office administration

· Experience with Microsoft Office and able to demonstrate diligence and meticulous traits

· Possess customer centric qualities

· Good interpersonal & phone communication skills.

· Bilingual in English and Mandarin (due to high volume of Mandarin speaking account holders)

· Able to commence work on short notice

· Strong understanding how subscriber life cycle works

· Passion in learning new skills, product, technical knowledge

· Shows tenacity in finishing, especially in the face of resistance

· Pursues everything with energy, drive, and a need to finish

· Strong team player with strong teamwork capability

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

招聘：

前台接待,营销服务人员,

店長,中医/治疗疗师,

仓库管理員,财务书记

年龄40岁之内,仪表端庄,没有学历限制

性格开朗,有愛心和耐心,有健康知识,

懂电脑和中英文简单沟通,结账开单，备货

薪资2000-4000,有意者请电 6902 3360

Responsibilities:

• Support after-sales services, prepare service reports.
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Responsible in daily field service works and operations.
• Plan training material and conduct training to clients or users.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare / Laboratory/Refrigeration product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Brief description of the Restaurant

Ang Mo Liang Teh is a family friendly craft beer bar and bottle shop that specialises in unique and quality craft beer from around the world. We have 8 draft beer taps on rotation and over 100 different craft beer selections. We also offer bar bites that pairs well with our beers, in a warm and cosy environment within the CBD.

We are on a lookout for Full Time Service Crew to support all aspects of the outlet operations.The incumbent is to ensure that all duties are carried out to serve all customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition. The incumbent is also required to make recommendations, prepare and serve food/beverages to customers, and perform cashiering duties.

Job Descriptions

• You will be responsible for the opening and closing of the outlet
• You are to establish and maintain a good relationship with all guests
• You are required to perform sales activities by upselling and cross selling
• You are required to interact with and serve food and beverage to guests
• You will follow food and beverage safety and hygiene policies and procedures
• You are required to maintain cleanliness of the outlet, eating and service area
• You are required to solve problems and make decisions at operations level
• You will be required to process payments through applications of a tablet computer for cashiering

Job Requirements

• Must be able to promote, upsell and cross sell products. Sales experience is extremely advantageous
• Ability to consume alcoholic beverages for tasting and PR purposes
• Ability to work and prepare food products involving pork
• High energy and outspoken personality with a passion for customer service
• No experience required, training will be provided. Prior experience in F&B is highly advantageous
• Have an interest in alcoholic beverages

Working hours

• 6 days work week, Monday to Saturday excluding Public Holidays 14:00 - 22:00

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

StorHub prides itself on being the largest, longest standing, and most popular self storage company in Singapore with great customer service delivery and retention through proactive relationship management and acquisition.

Our ongoing training ensures each candidate adds a further skill set on top of their already strong sales and relationship management experiences. Taking ownership of the asset you’re in and relationship you’re with is an excellent skill set opportunity to grow within your career. Growth opportunities within the company abound.

Job Scope:

• Sales, relationship management, and customer service
• Proactively manage customer enquiries through telephone and email support
• Provide before and after sales service & consultation to all potential customers
• Perform administrative support on customer registration and follow ups
• Prepare quotations, invoice generation & payment collection

Job Requirements:

• Strong sales and relationship management
• Understands the dynamics of upselling, cross selling, and is generally passionate about the sales process
• Positive and friendly, self-motivated, service focused, and solution oriented mindset
• Strong team player but able to work proactively on their own on specific projects
• Understands the importance of building positive relationships with customers and enjoys this initiative
• Commitment to task accomplishment at a high level, unafraid of asking questions for clarity
• Pride in ownership of a well maintained and customer oriented asset
• Customer service focused and can deliver professional, on brand experience

Experience & Qualifications:

• At least 2 years prior sales, customer service, and relationship management required
• Strong communication skills in person, by email, and on the phone a must
• Prior consumer facing experiences including retail sales will be an added advantage
• Personable, outgoing, and unafraid of asking questions in order to progress initiatives
• Proficient in Microsoft Office Applications/ Outlook and IT Savvy
• Strong command of English an asset

The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements

Responsibilities:

• Call to fix appointments with external stakeholders
• Manage schedule of various stakeholders
• Follow up on cancellation and rescheduling of appointments
• Follow up with the appointment outcome and indicate in system
• Conduct short briefings to each client upon arrival

Requirements:

• Good working etiquette
• Good organisational skills
• Strong attention to detail and accuracy
• Self-motivated and able to work autonomously
• Proficient in Excel
• Chinese language fluency required in order to attend to Chinese external stakeholders
• Support other ad-hoc tasks assigned by Manager

Work Schedule:

• Monday - Friday (9am to 6pm)

Sales Manager (Work Overseas)

• Working Hours: 6 days / 48hours a week
• Location: Papua New Guinea / Vanuatu (Island near Australia)
• Salary: around $4,000 + commission

JOB INTRODUCTION:

We are looking for a high-performing Sales Manager to help us meet revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales potential, crafting sales plans and justifying those plans to the upper management for approval before implementing

JOB REQUIREMENTS:

• Diploma/Degree Holder

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets (with minimum 8-10years experience)

DUTIES AND RESPONSIBILITIES:

• To track competitors' prices & movements regularly and consistently as consumable product prices are very volatile.

• Achieve growth and hit sales targets by successfully managing the sales team

• Coaching and performance monitoring of sales representatives.

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Present sales, revenue reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• To ensure collections are done properly & promptly.

• To present all product samples to customers and to ensure maximum outreach.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Responsibilities ad Requirements

• Undertake guidance of team members and provide peer-support roles, including effective communication and problem solving
• Work closely with peers on verifying lost and found items collected from kiosks.
• Ensure all items found are keyed in accordingly and meticulously
• Participate and execute operations deliverables on day-to-day operations and to execute any tasks by direct superior
• Any adhoc duties assigned by direct superior
• Min Sec education
• Ability to follow and established operation process.

Working location : Paya Lebar

Mon - Fri 830am - 6 pm

Interested and suitable candidate kindly click quick apply. Resume will be forwarded to Julie Tan.

We regret that only suitable candidates will be notified.

GEMS Recruit/EA License : 23C1459

EA Personnel No : R1109564 (Julie Tan)

Patient Service Associate

Location: Outram Park
Duration: 1 year contract (Convertible to perm after 1 year)
Salary range: $1.4K - $3K
Working hours:
Mon-Fri: Staggered hours between 8am-6pm
Sat: Once/Twice a month, half sat

Job scope:
- Processing of bills and charges
- Deposit
- Financial counseling to all patients

Requirements
• N/O Levels / Diploma in any discipline

• No experience needed as training is provided

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

• Process customer’s orders timely and accurately
• Handle customer’s enquiries and provide sales quotations
• Efficient and smooth handling of customers’ request
• Handling of cargo documentation (Import Container Trucking/Export Container Trucking /Local Point to Point Trucking)
• Closing of job files every month
• Liaise and coordinate with carriers/clients/suppliers to ensure smooth and timely delivery
• Ensure compliance with client’s standard operating procedures
• Coordination with drivers and operations to ensure orders are completed in full and on time
• Prepare monthly/weekly/daily reports as required.
• Other ad-hoc duties as assigned.

Love Yourself Because You Are Precious! Multi-award-winning centre, Ceramique Aesthetics Wellness empower and restores confidence by providing skin, body & wellness solutions. Combining cutting-edge technology & natural ingredients, we provide highly effective result-driven treatments to our valued customers in our three centres. Our products are also available in major e-marketplaces and e-commerce websites.

We are expanding and continuously looking for talents with a growth mindset to join our fun and dynamic team!

Responsibilities:

• Greet and welcome Customers as soon as they arrive at the Salon
• Direct Customer to the appropriate Consultant/Beautician
• Answering phone calls
• Ensure the reception area is tidy and presentable, with all necessary material
• Update calendars and schedule appointments
• Handle POS, and cashiering duties, manage and keep proper records of daily payments received
• Ensure all customers’ issues reported are resolved effectively and promptly
• Deliver personalised service over the telephone to customers in an effective and efficient manner
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Ensure all customers’ issues reported are resolved effectively and promptly
• Other ad-hoc duties

Requirements:

• Relevant customer service experience
• Able to work on weekends and retail hours according to roster-ed shift
• Good interpersonal skills, able to communicate well and work with people across different levels
• Ability to multi-task & prioritize according to situations
• Pleasant disposition & energy to thrive in a fast-paced environment
• Committed, reliable & takes pride in work
• Bilingual, able to speak in Mandarin to handle queries and feedback from Chinese-speaking customers is preferred
• A good employment benefit and good career growth await the successful candidate

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits. We regret that only shortlisted candidates will be notified.

Please be informed that by sending your curriculum vitae (cv) and personal data by way of your job application to Ceramique Aesthetics Wellness, you are deemed to consent to the collecting, using and disclosing by or on behalf of Ceramique Aesthetics Wellness to determine your suitability, eligibility or qualifications for employment with Ceramique Aesthetics Wellness and manage your application for employment with Ceramique Aesthetics Wellness, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Location: 36 Purvis Street (Nearest Mrt : Bugis / City Hall)

Working Days : 5 days (Mon to Fri)

Working Time: 2 Shifts，9.30am to 6.30pm / 2pm to 10pm

Company Profile:

We are a company focusing on stock software analysis and software course learning, with a strong technical research and development team and an excellent sales team. We provide comprehensive stock software solutions and professional stock software course training, have served hundreds of customers, and have been highly praised by customers.

Key responsibilities:

• Improve and organize customer information.
• Timely answer customers’ questions, and remind customer to renew or upgrade products.
• Arrange one to one teaching, coach software operation for new customers.
• Provide specific training according to the learning situation of clients to help them improve their investment level.
• Establish good cooperative relationship with customers.
• Simple video editing skill.

Requirements:

• Diploma in any relevant fields.
• At least 1 year of relevant work experience. We also are open to considering candidates who are new to the workforce and eager to learn and grow with us.
• Excellent communication and interpersonal skills
• Ability to work well in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and ability to maintain accuracy under pressure.
• Proficient in MS Office and other relevant software.

Employee Compensation and Benefits:

• We offer competitive salary and benefits packages, as well as opportunities for career development and advancement within our organization.
• Entitled for the stipulated public holidays.
• Free learning of stock investment professional technical knowledge and practical skills.
• Free use of internationally advanced smart share investment software without alternative products.
• Provide free training and enjoy the opportunity to learn and improve with the company's lecturers.

If you are inexperienced but love to learn and are interested in the stock market and the financial industry, you are welcome to join us.