Total 24,877 customer service job vacancies in Singapore

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodleigh)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

JOB DESCRIPTION

· Actively engage customers and provide tailored solutions

· Build and maintain strong relationships with clients

· Stay well-informed about products and services

· Cross-selling and upselling customers

· Implement strategies for customer retention

· Work closely with other departments

· Manage end-to-end client servicing

· Generate regular portfolio report

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

(1) Experienced in F&B operations for at least 2 years.

(2) Independent with initiative.

(3) Maintain daily and monthly reports of outlets.

(4) Preparation of profit/loss statements.

(5) Purchasing of materials if required.

(6) Sourcing for clients to rent stalls.

(7) Daily operations of outlets.

We are looking for Funeral Service Crew, with a Class 3 driving license. Join us in making a difference to the families during their moments of grief that matter to us.

Job Highlights

• Career Development Opportunities
• Open, friendly working environment
• Attractive salary that commensurate with work experience and skill
• Official working hours from 9.00am to 5.00pm
• 6 days work week
• 14 days Annual Leave
• 13th month AWS

Responsibilities:

1. Collection and transportation of the deceased
2. Preparation of coffin and encoffining
3. Obtain burial permits, necessary permits for repatriation and registration of deaths
4. Act as pallbearers
5. Provide assistance to family members during rites, rituals and funeral processions
6. Assist family with ash collection
7. Transport backdrop and other logistics required for the set up of wakes
8. Upholding service standard and professional image for company
9. Other adhoc duties as assigned

Requirements:

1. Physically Fit, as the operation crew need to perform collection and transportation of the deceased
2. Bilingual, able to speak English and Mandarin (to liaise with Chinese-speaking clients and Chinese monks)
3. Able to work overtimes and Public Holidays (when needed). Overtime will be paid accordingly to MOM EA
4. Is a MUST hold a Class 3 driving license
5. Proactive and well organized
6. Experience in this industry is a bonus, but not required.

We regret to inform you that only shortlisted candidates will be notified.

You will be the ambassador of the hospital to provide excellent front-line services to our patients for admission. You are required to assist in the registration of patients, maintain complete information and accurate records in the patients' system database.

Your duties and responsibilities include general administrative duties, handling enquiries on patients' admissions, scheduling of patients'appointments, collect deposits and payments from patients and offering pre-admission financial counselling as part of the admission process.

Requirements:

• Candidates with Diploma/Higher NITEC/NITEC/O levels are welcome to apply.
• Experience in frontline customer service and/or practical knowledge of hospital operation are preferred.
• Proficient in IT data/information system. Knowledge in SAP system would be an added advantage.
• Outgoing and pleasant personality with good interpersonal and communication skills.
• Service oriented and patient focused.
• Candidate will be on 2-day alternate On/Off 12-hour rotating shifts pattern.
• Successful candidate will be offered 2 years contract, with an opportunity for conversion to regular contract.

Role:

• Managing corporate and consumer accounts for the mobile spa;
• Attending to all inbound sales promptly and professionally;
• Growing followers and creating engaging content for the company’s social media accounts;
• Assisting with planning and execution of promotional events;
• Undertaking ad hoc duties as assigned by supervisors or management.

Benefits:

• Hybrid working arrangement
• 13-month and/or performance bonus
• Complimentary massages

Pre-Requisites :

• At least a diploma in mass communications, business, marketing or equivalent.
• Minimum 2 years’ experience in tactical sales or marketing.
• Excellent verbal and written communication skills in English.
• Content-creation skills for a host of health and wellness topics.
• Experience in fitness, health and wellness, or spa industry is an advantage.
• Working knowledge of CRM systems and Mac environment is a plus.
• Responsible, independent and reliable team-player.

Salary & working hours

• 2.6k to 3.2k
• Availability on two weekends and three weekdays.
• Shift work: 10am-7pm or 1pm to 10pm.

Company Profile

• Aleyda Pte Ltd is a homegrown company with two related businesses – Aleyda Mobile Spa and Aleyda Academy. Established in 2010, we exist to lift the burden of physical pain by providing therapeutic treatments and wellness training. We are looking for dynamic individuals to join our A Team in our mission to help people “feel whole again”.

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

• Preparation of food and drinks such as set meals, desserts, cutting of fruits.
• Ensure the food quality standard meets expectations consistently.
• Prepare sufficiently before peak periods such as right stock levels for foods, dim sum, dessert etc.
• Deliver high standards of Customer Service during order taking, cashiering, food presenting etc.
• Serve customers with a smile.
• Good personal hygiene and grooming.
• Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices.

• Deliver high standards of Customer Service during order taking, cashiering, food presenting etc.
• Serve customers with a smile.
• Good personal hygiene and grooming.
• Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices.
• Attain food hygiene certificates will be added advantage.

WhatsApp 83683135 if interested

**1-year contract and willing to work night shift**

Work location: Changi Business Park

Responsibilities:

• To provide first level Digital Platform support by phone and/or e-mail to clients
• To maintain the knowledge database of the E-Channel Service Center
• To handle document and maintain the client’s requests/enquiries
• To support operational documents (such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc)
• To perform other ad-hoc assigned tasks by management

Requirements:

• Possess Degree with minimum 3years experience in client service or call centre in Bank
• Strong knowledge of Banking and financial products
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 24114

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Job Description:

• Work closely with the Residence Manager and provide courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests, and enquiries.
• Provide courteous and efficient service.
• Ensure that all telephone calls are handled promptly within three rings.
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures.
• Maintain good guest relations with in-house guests at all times. Project a courteous and hospitable attitude at all times.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency, and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with SR facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Maintain a well-groomed appearance and a tidy work area and keep Personal Grooming at the highest standard.

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Key Responsibilities

• Manage after-sales and service activities.
• Responsible for Equipment installations pre-commissioning checks and commissioning on sites.
• Coordinating field work involving troubleshooting, reporting and resolution of any emergent warranty issues.
• Responsible and manage warranty claims and matters and liaising with HQ on any warranty claims and reports.
• Technical back-up to field service staff to ensure technical queries are attended and settled prompt.
• Ensure completion of service task and submission report/expenses.
• Prepare quotation for service and spare parts enquiries.
• Customer relationship management
• Identifying training needs for service engineers/agent. Provide training for customers and staff.
• Contributes to team effort by accomplishing related results as needed.

Requirements

• Diploma /Technical Certificates in Engineering or equivalen
• Min. 3 years relevant experience in servicing of equipment (electrical/electronics/mechanical)
• Able to handle Chinese and dialect speaking customers
• Possess Class 3 driving license

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Responsibilities:

• Performing service and maintenance procedures.
• Liaise closely with customer representatives on all service/maintenance issues.
• Coaches a team of service team members.
• Help supervisors organize service delivery teams and distribute responsibilities.
• Manage daily customer interactions and expectations to achieve optimal results.
• Assist supervisor in timely implementation and completion of customer troubleshooting and security system maintenance/maintenance.
• Understand each customer's business, organization, and goals to provide a baseline of customer satisfaction.
• Ensure that the work carried out complies with the Occupational Safety and Health Act.
• Perform other technical tasks as required.
  

Requirements:

• At least 2 years of professional experience with Min. Nitec's in Enginering field.
• Knowledge and hands-on experience with ACMV / HVAC / Airconditioning / Chillers systems systems is required.
• Excellent interpersonal and problem-solving skills.
• An independent, self-motivated individual who can work with minimal supervision.
• Excellent interpersonal and problem-solving skills.
• An independent, self-motivated individual who can work with minimal supervision.

For interested applicants, kindly send your resume in Word/PDF format including the following in your resume to [email protected]

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified
By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

job Scope

· Manage incoming calls

· Support sales team in job processing and coordination of orders

· Obtain production requirement and updates from customers

· Prepare documents and coordinate shipments

· Sustain good relationship with customers, co-workers and colleagues through interactive communication.

· Training provided

Requirement

· Minimum GCE 'O' level / Higher Nitec / Diploma

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders
• Be responsible on minutes taking and timely submission.
• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)
• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.
• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.
• Preparation of the WIP summary for monthly meeting.
• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,
• Ensure all repair orders and invoices are kept in order.
• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma
• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma
• 2 years’ experience in Automotive / Car industry

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities

• To conduct preventive maintenance to home appliances product and equipments
• To sustain and maintain machines/equipments and to perform corrective maintenance
• To perform troubleshooting
• To monitor machines and equipments operational performance & condition
• To facilitate day to day operations

Requirements:

• Relevant experiences in home appliances repairing/ maintenance are welcome
• Has motor bike and/or car driving license
• Vehicle provided or own vehicle with allowance

Interested candidates, please forward a detailed resume as MS Word format (DO NOT SEND BY QUICK APPLY) and email to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Daniel Lee / EA Personnel No: R1989151

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.

Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.

Plan, implement, execute and oversee all aspects of an event.

Process purchase orders and perform acceptance, in a timely and accurate manner.

Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.

Support on related reporting and administrative duties, interface with vendor regarding products and services needed.

Meet project deadlines as assigned. Coordinate and execute meeting logistics and event.

Support new business processes by conducting research as well as drafting credentials and proposals. Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate.

Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities.

Other responsibilities as assigned by superiors.

Working hours 8.30am~5.30pm; Alternate Saturday work 08.30am_12.30pm

Working location : Pioneer and Tuas

Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.

Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.

Plan, implement, execute and oversee all aspects of an event.

Process purchase orders and perform acceptance, in a timely and accurate manner.

Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.

Support on related reporting and administrative duties, interface with vendor regarding products and services needed.

Meet project deadlines as assigned. Coordinate and execute meeting logistics and event.

Support new business processes by conducting research as well as drafting credentials and proposals. Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate.

Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities.

Other responsibilities as assigned by superiors.

Working hours 8.30am~5.30pm; Alternate Saturday work 08.30am_12.30pm

Working location : Pioneer and Tuas

Roles & Responsibilities

1. Responding to customers' email, phone calls and other forms of correspondence promptly.
2. Assist the sales personnel prepare quotation and inputting orders.
3. Collaborating with internal departments to ensure sales, marketing, queries, and deliveries are handle efficiently.
4. Arrange daily delivery schedule according to customer requirements and delivered on time.
5. Ability to respond to ad-hoc and urgent demand timely and professionally.

1 Ability to work independently, identify and solve problems.

2 Committed with strong sense of responsibility

3 Effectively bilingual in English and Mandarin

4 Good customer service skills.

5 Five-day work week

• Working hours: 14:30pm-22:30pm

Job Requirements

1. Prefer unmarried and under the age of 28.

2. Able to communicate and type proficiently in Chinese. (essential due to the need to engage with clients in China)

• 工作时间：14:30pm-22:30pm

岗位要求

1、年龄28岁以内未婚男女

2、能熟练中文交流和打字。(由于需要与中国客户进行沟通，因此此项技能至关重要)

Benefits Summary:

• Up to $4300 + Various bonus + allowances
• 5 Days work week
• Working Location: Tagore, East

Responsibilities:

• Coordinate sales activities to support business growth and achieve sales target
• Establish and maintain strong and lasting relationships with clients as a trusted advisor
• Handle the processing of all orders and administrative transactions
• To ensure a quality service by establishing and enforcing company's service SOP
• Any Ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

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https://wa.me/6582693981

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https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

• Attend to questions from clients.
• Help in the creation of a sales proposal.
• Organise customer after-sale support.
• Complete order processing promptly and accurately.
• Coordinate and manage delivery plans with customers.
• Help with the creation of event and conference promotional materials.
• Organise information, equipment, resources, and project operations.
• Track the development of the project and assist with resolving any problems.
• Create and manage thorough project plans, reports, and documentation.

Requirements:

• Min Nitec in Engineering or it's equivalent
• At least one year working experience in the same capacity.
• A strong focus on providing excellent customer service and outstanding written, oral, and electronic communication abilities.
• Prior knowledge in AutoCAD is advantageous.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Cashier

Simple order taking, food preparation and serving.

Kitchen crew

Prepares and serves local fare like Nasi Lemak, Mee Siam etc.

Brewer

Prepares traditional style and serve coffee, tea and other hot and cold beverages.

Toaster

Prepares and serves all sorts of breads and toast.

Responsibilities:

• Manage and develop the maintenance and service personnel.
• Oversee and procure maintenance agreements.
• Establish a schedule for maintenance tasks.
• Develop quotes and tenders for service maintenance.
• Determine necessary tasks for maintenance sites through regular inspections and obtain input from site supervisors.
• In charge of checking in with clients on maintenance tasks.
• Compile and distribute customer feedback to the authorised staff members.
• Assure timely attention to customer feedback.

Requirements:

• Min Diploma in Mechanical Engineering, Electrical engineering, or equivalent.
• At least of 5 years' working experience in the ACMV field.
• Able to lead a team
• Good interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.