Total 92,495 Others/Any customer service manager job vacancies in Singapore

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Key responsibilities include, but are not limited to:

• Drive sales growth to meet Revenue and Profit objective.
• Managed the entire sales cycle from prospecting, sale proposal preparation, pricing negotiation, closing sales and on-time delivery to customers.
• Build a strong pipeline and ensure accurate sales forecasting.
• Keep abreast of the market, key competitors, and client developments.
• Build strong customer relationship with key customers.
• To monitor and ensure timely payment from customers.

To be successful, you will have:

• Diploma/Degree holder or equivalent work experience.
• Must have proven sales track record with 3 years of experience in logistics.
• Resourceful, critical thinking and problem solving.
• Excellent interpersonal and customer service skills.
• Good English and local language communication skills (written and verbal).
• Proficient in Microsoft office.

About Us

Centre for Seniors (CFS) is a Social Service Agency with Charities Status, dedicated to helping seniors remain meaningfully engaged in work and in life. We provide a range of services to support seniors in navigating major work-life transitions and to support employers in building cohesive intergenerational workplaces.

Job Title: Placement Manger

As a Recruiter, you will play a pivotal role in connecting mature workers with suitable job placements. You will work closely with various industries and companies to advocate for the value of mature workers and encourage potential employers to consider hiring from our talent pool.

Department: GIG work and Micro-jobs

Reports To: GIG Lead

Stakeholders: Corporate clients, government agencies and funding organisations and mature job seekers

Job Summary:

The Placement manager is responsible to match job opportunities with mature job seekers, follow up on post placement review to address employment concerns. Provide employment coaching and give recommendation on necessary training to equip mature job seekers.

Key Responsibilities:

1. Sourcing and Screening: Actively seek out and identify potential job openings that align with the skills and experience of mature workers. Conduct thorough screening processes to assess candidates' qualifications and suitability for specific roles

2. Candidate Matching: Match qualified mature workers with appropriate job opportunities based on their skills, experience, and career aspirations. Provide guidance and support to candidates throughout the job application process.

3. Employer Engagement: Build strong relationships with employers in various sectors to promote the benefits of hiring mature workers. Educate employers about the unique skills and experiences that mature workers bring to the table.

4. Advocacy and Outreach: Represent CFS at industry events, conferences, and job fairs to raise awareness about the value of mature workers. Develop and maintain partnerships with community organizations, government agencies, and other relevant stakeholders.

5. Performance Tracking: Maintain Job seekers database, monitor and track the success of placements to measure the impact of CFS’ efforts. Analyse data to identify areas for improvement and inform future strategies.

6. Meet Annual Target: number of employers reached out to and new employers who come on board

Qualifications & Skills

-Bachelor’s degree in human resources, Business Administration, or a related field.

-Proven experience in recruitment or human resources, preferably with a focus on mature worker placement.

-Strong understanding of labour market trends and industry dynamics.

-Excellent communication and interpersonal skills, with the ability to build relationships with both candidates and employers.

-Strong organizational and time management skills.

-Passion for promoting age diversity in the workplace and a commitment to social justice.

Additional Skills (Preferred)

-Experience with applicant tracking systems (ATS) and job boards.

-Knowledge of diversity and inclusion initiatives.

-Certification in human resources or recruitment.

Application Process:

If you are a passionate and results-oriented individual who shares our commitment and vision, we encourage you to apply for this exciting opportunity.

Interested candidates to submit resume with a cover letter highlighting relevant experience and vision for position applied for. Please email to [email protected]. Only shortlisted candidates will be notified.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

• can work on public holidays
• can stand/work for long hours
• can work on shifts/change of shifts
• at least 10 years experiences of salon/beautician
• 
  
• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.

Job Responsibilities:

Strategic Planning & Execution

• Develop and implement a comprehensive marketing strategy aligned with the organization’s overall business goals.
• Translate high-level strategies into actionable marketing plans to drive brand awareness, demand generation, and customer acquisition.

Budget Management

• Manage the marketing budget effectively, ensuring optimal allocation of resources.
• Monitor and report on marketing spend to ensure financial accountability.

Team Leadership

• Lead, motivate, and manage a marketing team of 3–10 members, fostering collaboration and professional growth.
• Ensure the team delivers high-quality work, meets deadlines, and aligns with strategic goals.

Stakeholder Collaboration

• Partner with sales, product management, and the central marketing team to ensure alignment and buy-in for marketing initiatives.
• Maximize resources and maintain strong communication with cross-functional teams.

Sales Enablement

• Develop marketing collateral and content to support the sales team in converting prospects into customers.
• Ensure materials are tailored to target audience needs and aligned with the buyer’s journey.

Campaign Management

• Plan and execute integrated marketing campaigns targeting specific market segments.
• Utilize a variety of tactics, including Account-Based Marketing (ABM), paid social, webinars, email marketing, and direct mail, to generate demand and leads.

Content Marketing

• Create and oversee the production of thought leadership pieces, blogs, whitepapers, webinars, and videos to engage and educate the target audience.
• Ensure content aligns with the brand voice and resonates with the audience.

Digital Marketing

• Oversee the infrastructure section of the website through the central marketing team, ensuring it is optimized for SEO and user experience.
• Expand and maintain a strong presence across digital platforms, including Meta, Instagram, TikTok, LinkedIn, and Twitter.

Technical Alignment

• Ensure seamless collaboration between sales and marketing to optimize lead generation and conversion.
• Leverage marketing automation and CRM tools to streamline operations and enhance effectiveness.

Marketing Analytics

• Analyze and report on key performance metrics, including website traffic, Marketing Qualified Leads (MQLs), conversions, attribution, and pipeline growth.
• Use data-driven insights to refine strategies and improve campaign outcomes.

Marketing Manager Requirements:

• Bachelor’s degree in marketing, Business, or a related field; a Master’s degree is a plus.
• Proven experience in marketing leadership roles, with a strong track record in team management and campaign execution.
• Proven experience in marketing leadership roles, with a strong track record in team management and campaign execution.
• Knowledge of Singapore Market Segment.
• Marketing Manager or Senior Marketing Manager from a F&B business.
• Experience of creating a marketing plan that builds awareness and drives leads.
• Strong analytical skills with the ability to interpret data and drive actionable insights.
• Excellent written and presentation skills.
• Broad experience across online and offline marketing channels.
• Good experience of working with sales teams.
• Budget management experience.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

1. Cultivate and nurture client relationships, identify individual needs, and deliver tailored financial planning and solutions.
2. Evaluate market trends and dynamics, recommend appropriate financial products and services, and achieve defined sales objectives.
3. Guide clients in understanding the features of financial products and associated investment risks, providing professional and strategic investment advice.
4. Establish and sustain strong client relationships to enhance satisfaction, loyalty, and long-term engagement.

Requirements:

1. Bachelor’s degree or higher, preferably in Finance, Economics, Business Management, or related disciplines.
2. Prior experience in state-owned enterprises is advantageous, with a solid understanding of their operational culture and business processes.
3. Exceptional communication abilities, refined sales acumen, and a strong customer-oriented mindset to deliver expert financial solutions.
4. Demonstrated capacity for rapid learning and adaptability, enabling quick mastery of financial products and market insights.
5. Strong team collaboration skills, coupled with a proactive attitude and the ability to perform under pressure.

This is an exciting role for individual who are passionate about meeting people from different walks of life and has keen interest in selling our technology. If you have the aspiration to learn, we would be happy to have you onboard our team!

Responsibilities:

• Develop Business opportunities , pipelines leading to sales closure and to achieve monthly sales targets set.

• Identify and pursue prospects through various lead generated activities, including direct mailing, cold-calling and referral program.

• Meet with prospects to understand their purchase requirements, decision making process criteria and ultimately supporting them to enhance their business through the various solutions offerings.

• To provide value propositions, prepare quotations thus leading to the conclusion of sales.

• Continuous engagement of existing customers.

Requirements:

• Minimum Diploma or Degree in any discipline.

• Passionate in engaging customers and provide excellent sales and service.

• Good communication and presentation skills.

• Comfortable and committed for an up to 70% outdoor role.

Assume full responsibility for the daily management of all site activities, including construction, installation, commissioning, and operations, ensuring alignment with project timelines, budgets, and specifications.

• Lead and guide on-site teams, ensuring high performance and operational efficiency, and resolving any challenges that arise to keep the project on track.

• Manage the procurement, allocation, and utilization of materials and equipment, ensuring resources are used efficiently and project milestones are met without delays.

• Facilitate effective communication and collaboration among engineers, contractors, vendors, and other stakeholders, ensuring seamless execution and timely issue resolution.

• Conduct regular safety inspections and risk assessments, addressing potential issues promptly and ensuring strict adherence to safety regulations and industry standards.

• Maintain accurate and up-to-date records of daily site activities, including construction progress, material usage, and workforce attendance. Prepare and submit regular status reports to senior management.

• Ensure that all project documentation, including construction drawings, test reports, and acceptance documents, is properly maintained and archived for future reference.

1. Propose department's financial budget for management approval.
2. Develop new business proposals based on market demand.
3. Preparation of tenders, contracts, quality proposal and presentations to clients.
4. Carry out the task assigned by the Manager / Directors when necessary.
5. Develop plans to use new technologies for business processes.
6. Establish, develop and maintain positive business and customer relationships
7. Develop and keep clients account strategy in line with company business plan, to achieve profitable revenue growth.

Job Description

• Lead a team of workers and sub-contractors to perform structural work on site.
• In-depth understanding of structural drawings, specifications, and requirements.
• Oversee structural works, and coordinate with clients, consultants, and sub-contractors on structural matters.
• Drawing list submissions, scheduling, structure handover, and coordination with Consultants and Construction Team
• Value engineering, review and approve C&S consultant’s drawings and in-house RC, structural steel, and architectural shop detail drawings.
• Site rectification and inspections.
• Resolving site issues with the Consultant, Construction/Structure Erection, and QA/QC team.
• Project Resource Management
• Approval and Review of Project Schedule
• Carry out work scheduling, project supervision, and documentation.
• Ensure timely completion and good quality of work.
• Ensure compliance with safety regulations and implement measures to mitigate construction project risks.
• Other ad-hoc duties and tasks as assigned.

Requirements

• Diploma in Civil / Structural Engineering or equivalent.
• At least 5 years of related working experience in structural site site management.
• Proficient knowledge of MS Office, structural design and analysis software and AutoCAD or Microstation
• Ability to prioritize tasks well and able to work independently

mmediate 1 Year Project assignment renewable for Singaporean to join as Service Engineer/Systems Executive

Office Hours Mon to Fri (24X7 support standby required with standby allowance given)

Suited for those who are from RSAF , looking for outdoor hands on technical servicing jobscope

Min NITEC or Diploma in Electrical / Electronics/Computer relevant + Class 3 Driving License is mandatory

Work sites: Thomson/Ang Mo Kio

Attractive Basic + Standby allowance (when standby) + HP Claim monthly + Transport Claim + up to 2months Performance Bonus

Jobscope:

Overview: You will be responsible for Electro-optics system site support, perform troubleshooting, fault diagnosis and failure analysis to determine the cause of failure for the system. Diagnose and repair EO system issues in lab by using logical, step-by-step approaches to ensure minimal downtime for the customers.

• Support the team on Electro-optics and surveillance systems for preventive and corrective maintenance at sites and vessels
• Update all fault reporting documentation for monthly project meeting
• Liaise with customer for maintenance activities
• Perform in house repair of Electro-Optics equipment
• Perform rotational 24x7 standby services for fault recovery works at various locations
• Able to work offshore and work at height
• Support system setup, testing and installation
• Perform other duties as assigned by superior

Requirements:

• Min ITE certificate / Diploma in electrical / electronic / computer engineering
• Possess Singapore Class 3 driving license
• Experienced in Electro-optics System
• Must be able to clear Cat 2A security clearance for this role
• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set
• Independent, hardworking, and able to work under pressure
• Able to handle emergency situations outside of normal work hours when required
• Good inter-personal, organizational, problem solving and teamwork skills.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

TikTok Intro

TikTok is one of the fastest growing apps in the world, and we are building up an engineering team for core TikTok products in Singapore, to ensure TikTok continues healthy growth, deliver the best product experience to all of our users, build the most attractive features to help users enjoy their time on TikTok, earn trust in privacy protection, and more.

Team Introduction

TikTok Local Service Team's goal is to deliver user-facing products based on the location that connects people with places, localized content, and service in the real world around the globe.

1. Be responsible for the front-end development of international short-video local service business.

2. Take charge of business component development, platform optimization, and business infrastructure construction.

3. Solve difficult problems in projects, support the development of highly demanding requirements, and perform performance optimization and technical upgrading for projects.

4. Explore and practice efficient cross-terminal collaboration, remote communication and development models in different locations to enhance the overall team efficiency.

Qualifications

Minimum Qualifications

- Possess a solid foundation in computer science, be proficient in JavaScript, ES5/6, CSS, and be proficient in various layouts

- Capable in solving browser compatibility issues and optimising frontend performance

Preferred Qualifications

- Minimum 3 years of relevant work experience from a large scale internet company

- Understand the concept of engineering, have a certain understanding of building and continuous integration, and be familiar with one building tool.

- Understand the concept of component-based development, have certain design capabilities, and be familiar with at least one mainstream front-end framework.

- Understand common back-end technology stacks and tools, and have practical experience in collaborating with multiple roles to complete projects.

- Possess good service awareness, sense of responsibility, strong learning ability, and excellent team communication and collaboration skills.

- Having Hybrid development experience is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Local Service Team

TikTok Local Service Team's goal is to deliver user-facing products based on the location that connects people with places, localized content, and service in the real world around the globe.

Responsibilities

- Design and implement user-facing features of TikTok mobile application using the latest technology.

- Collaborate with design and product teams to create a world-class mobile experience.

- Improve system design and architecture to ensure high stability, performance and reliability of the product.

Qualifications

Minimum Qualifications

- Bachelor degree in Computer Science or equivalent majors with experience in native iOS or Android development

- Strong understanding of software development principles, capabilities and limitations of iOS or Android platform.

- Minimum 5 years of relevant work experience from a large-scale internet company

Preferred Qualifications.

- Great to have hybrid development experience.

- Deep understanding of computer architectures, data structures and algorithms.

- Have good team communication and collaboration skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Design and Formulate Promotional Campaigns
• Contracting with Hotels and Attractions on a yearly basis
• In house fleet management, drivers’ employment and performances review for all staff
• Ensure accounts department are managed diligently with due diligence and all invoices are sent out to clients
• Payment approval for suppliers, payroll and CPF payment checking for Director approval
• Look out for local staff for employment to enhance company service delivery are on high standards
• Attend seminars, trade fairs across different destinations
• Create new products for MICE event in Singapore
• Ensure company creates training for local staff for upgrading, trainings, conduct quarterly meet session between staff and management
• Propose improvements on all aspect of company growth and planning
• Attend meetings with suppliers and potential clients to propose our company services
• Source local IT companies to build up our system for client to use on the smart phones.
• Website improvements and improvise and promote companies’ social media marketing presence

Responsibilities

• Lead generation and qualification of prospects
• Acquire new customer
• Visit customers and present the Company range of learning and management solutions to them
• Demonstrate product and understand clients requirement correctly
• Understand the market potential of elearning industry.
• Should take the initiative and create opportunities to drive more business from the clients
• Working closely with the technical team for proof of concepts as per the customer requirements
• Monitor customer preferences to determine focus of sales efforts

Requirements

• 3 to 10 years’ experience in sales of software solutions and services to corporate customers.
• Background in sales of Business Intelligence, Business Process Management,
• Desire to succeed in a demanding, innovative, and entrepreneurial environment
• Excellent communication and presentation skills
• Preferably experienced in qualifying, promoting and closing deals around Digital, Cloud, Mobility and FinTech.

1. Plan, coordinate, and manage construction projects from inception to completion.
2. Develop project timelines, schedules, and milestones to ensure deadlines are met.
3. Oversee contractors, subcontractors, and laborers to ensure work meets quality and safety standards.
4. Prepare and monitor project budgets, ensuring cost control and profitability.
5. Approve expenditures, manage contracts, and negotiate with suppliers and vendors.
6. Address and resolve budget discrepancies and financial challenges.
7. Supervise and lead project managers, site supervisors, and support staff.
8. Recruit, train, and evaluate employees, fostering a productive and collaborative work environment.
9. Resolve disputes and challenges between team members or stakeholders.
10. Serve as the primary point of contact for clients, ensuring expectations are understood and met.
11. Prepare regular progress reports and communicate updates to stakeholders.
12. Address client concerns and ensure satisfaction with project outcomes.
13. Ensure all work adheres to building codes, legal regulations, and safety standards.
14. Conduct site inspections and enforce strict safety protocols.
    Manage permits, licenses, and documentation required for projects.
15. Identify opportunities for business growth and expansion.
16. Develop strategies for optimizing operational efficiency and reducing costs.
17. Assess risks and implement contingency plans for unforeseen challenges.

• organise stock and equipment, order supplies and oversee building maintenance, cleanliness and security
• plan and work to budgets, maximise profits and achieve sales targets set by head office
• monitor and control takings in the restaurant and administer payrolls
• recruit new staff, and train and develop existing staff
• coordinate staff scheduling and rotas, and motivate and encourage staff to achieve targets, including maximising sales
• ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
• ensure high standards of customer service are maintained
• implement and instil in your team company policies, procedures and ethics
• handle customer complaints and queries
• carry out marketing activities in line with company policy, including implementing branded promotional campaigns from head office

-This position will be accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

-This role will encompass the formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that company’ short and long term goals are met.

-Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.

-Ensure all cashiering procedures are processed in compliance with accounting standards.

-Monitor and minimize wastage of consumables and maintain labor productivity ratios.

-Anticipate heavy business times and organize procedures to handle extended waiting lines.

-Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.

-Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.

-Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

-Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements:

-Minimum 10 years’ experience in an integrated resort, restaurant group, private club or luxury hotel chain specializing in Chinese cuisine.

-Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.

-Enjoy problem solving and can think outside-the-box in difficult situations.

-Team oriented approach to management with a mindset of open communications.

-Capable of building and managing relationships with multiple departments as well as key customers.

-Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.

-Have a well-groomed, professional appearance

• Data Entry
• Customer Service
• Coordination
• 3 Months Contract - Might Extend 3 Months

The Role:

• Perform data entry on customer information
• Follow up with colleagues & customers, to ensure completeness of refund processing
• Monitor status of refunds to customer
• Track and tabulate reports of work progress
• Adhere to SLA
• Any other ad-hoc duties as assigned

The Person:

• Possess a Diploma / GCE A / O Levels
• No experience are welcome to apply
• Proficiency in Microsoft Excel, Words & Outlook
• IT savvy and keen to learn new software that will be taught on the job
• Independent, meticulous & accurate
• Good communication & interpersonal skill
• Able to commit for 3 months

Other Information

• Location: Tanjong Pagar
• Working Hour: Mon - Fri, 8.30am - 6pm
• Salary: $2200 per hour

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Job Scope

• Writing Procedures for Overhauling and Scope of Work For Gas turbine Valves Frame 5/6/7/9 in English and Italian for our Singaporean Italian Branch in Milan.
• Direct and lead department in the overall and installation, Overhauling maintenance and repairs.
• Manage maintenance contractors and service providers to ensure maintenance activities are executed effectively and efficiently within planned resources.
• Develop maintenance strategy with reference to Standard & maintenance policy, industry best practices/standard and local statutory compliance.
• Contribute to the development of annual and longer-term business plans, forecast performance against business key performance indicators, develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and review maintenance on site and carried out in accordance with safety, health, environment and loss preventive policies ,rules, regulations and according to company’s standards.
• Lead and direct maintenance engineers in project management of to ensure their performance meets company short and long term needs of the business.
• Provide leadership and manage people competencies and development.

Skill Requirements

• Bilingual, Italian and English
• Minimum 10 years of relevant maintenance experience in Chemical/Petrochemical/Oi & Gas Industries.
• At least 8 years experience in managing a team
• Diploma/Degree equivalent in engineering
• Strong Mechanical and Electrical Maintenance backgound
• Ability to perform Test on control Vsalves with Digital Test bench
• Strong data analysis acumen and ability to transfrom finding into opportunities for improvement
• Strong knowledge of maintenance, operations, safety an product knowledge for Gas Turbines
• Knowledge of safety, health and environment practices
• Demonstrated leadership and people management skills
• Positive stakeholder management capabiliites with strong communication skills
• Project Management skills
• ISO 9001 Procedure Writing and Implementation
• XL, world, Microsoft formula creation
• Knowledge and min 10 years experience in Gas Turbine Control System including Gas and Liquid Fuel Controls
• Ability of Negotiatin Contract with Asia Pacific Clients and Italian Clients ( in Italian Language )

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills