Total 92,202 Others/Any customer service manager job vacancies in Singapore

**Minimum 5 years of relevant hair experience, with at least 2 years in a managerial role.

JOB RESPONSIBILITIES

• In charge of the overall management and profitability of the assigned outlet.
• Evaluate outlet operations and establish action plans for continuous improvement.
• Oversee and assist in operational matters.
• Performs advanced hair cutting and hair coloring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Lead team with exceptional customer service.
• Train a highly effective team committed to achieving set targets.
• Develop staff into service professionals and groom high potentials to leadership roles.
• Make sure good housekeeping are practiced and maintained at all times.
• Any other tasks as assigned by the Management.

Interested Applicants please call us @ 88638225 to speak with the HR or email us at [email protected]

Responsibilities:

• Lead all financial related audits (Corporate, Big 4, ECDA and etc) for the Company and any of its subsidiaries
• Conduct centre audits and align on the framework for the entire region
• Develop, maintain and monitor internal controls framework for Asia region
• Perform regular testing to ensure that financials are accurately reported
• Perform root cause analysis of issues identified and develop action plans to address the issues
• Report to Senior Management of deviations found and the remediation plans

Requirements

• Degree in Accountancy
• Statutory auditors are welcomed to apply
• Good interpersonal communication & writing skills
• Team worker and able to work independently
• Strong analytical and evaluative skills and attention to details

About the Job

To develop new accounts within assigned territories, with a clear set of growth targets to achieve and maintain and grow revenue from existing accounts.

The ideal candidate should be a tenacious, results-oriented sales professional, with a passion for nurturing strong relationships with customers, passionate about the industry and possess excellent communication skills. Success in this position will require a positive attitude, great time management, strong work ethic, and a passion to build solid and sustainable relationships with customers.

Job Responsibilities

• Drive new business directly from customers, identify and develop effective and scalable channel partners based in respective territories for building robust sales pipelines.
• Oversee and manage a portfolio of assigned accounts, seek additional revenue opportunities through up-selling and renewals.
• Accountable for owning all aspects of the sales cycle, whilst consistently generating pipeline to meet and/or exceed quota.
• Create and maintain all major customer deliverable (proposals, statements of work, etc.) to provide over-the-top customer service and support.
• Understand the value proposition of our CDN and cloud security solutions and more productively, communicating all offerings to C-level executives and decision makers.
• Continuously keep abreast of industry and market trends, whilst building strong knowledge in our products and services.
• Drive business cadence for weekly team meetings on pipeline update, opportunities review, customer account reviews, etc.
• As CDNetworks country representative, to present on external symposium, conferences, media and industry events.

Job Requirements

• Bachelor’s degree required.
• Proven track record of exceeding sales goals/quotas. Good key account management skill and business acumen.
• Ability to gain access and interact with C-level executives with effective interpersonal and presentation skills.
• Minimum 3 years of relevant sales management experience, preferably in IT solutions/Cloud or similar Hi-tech environment.
• Energetic, self-motivated, result-oriented and thrive in a fast-paced dynamic growth environment.
• Knowledge of Content Delivery Networks (CDNs), internet and Cloud Infrastructure, Media and Cyber Security Services is highly desired.
• Familiarity with CRM platform especially Salesforce is highly desired.
• Possessing of experienced and resourceful channel partner such as Systems Integrator, Value Added Resellers in network and security field will be a plus.

Chariots Consultancy is an innovative startup consultancy dedicated in providing high-level full-suite consultancy services designed to drive growth and transformation for our clients. We provide strategic insights and creative solutions across various industries. As we expand our marketing division, we are looking for a dynamic Business Development Manager to join our team.

The Business Development Manager for our Marketing Agency Division will play a pivotal role in driving growth by identifying new business opportunities, building client relationships, and crafting strategies to enhance our service offerings. This role requires a proactive leader with a passion for marketing, excellent communication skills and a strategic mindset.

Key Responsibilities:

1. Identify and pursue new business opportunities in the creative consultancy space, including potential clients and partnerships.
2. Develop and implement strategic plans to achieve sales targets and expand the client base.
3. Conduct market research to identify emerging trends, competitors' activities, and potential areas of growth.
4. Work with the marketing team to create compelling proposals and presentations.
5. Lead sales presentations to prospective clients, negotiate contracts and terms, and identify upselling opportunities to boost contractual revenue.
6. Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
7. Manage multiple projects simultaneously, ensuring smooth execution, timely delivery and high client satisfaction.
8. Attend networking events, conferences, and industry meetups to represent the company and engage with potential clients.
9. Prepare and present regular reports on business development activities and results to senior management.
10. Stay updated on industry best practices and emerging marketing technologies.

Requirements:

1. Bachelor's degree in business marketing, or related field; MBS is a plus.
2. Proven experience in business development or sales, preferably in an agency environment.
3. Strong understanding of marketing principles and current industry trends.
4. Excellent communication and interpersonal skills.
5. Demonstrated ability to build and maintain relationships with clients and stakeholders.
6. Strong problem-solving abilities, with the capacity to analyze and address client needs and identify opportunities for upselling.
7. Self-motivated, result-oriented, and able to work independently and as part of a team.
8. Proficiency in CRM software and Microsoft Office Suite.

RESPONSIBILITIES:

• Working towards achieving daily KPIs and monthly sales target

• Identify and pursue new business opportunities aligned to Company broad service capabilities in events, exhibitions, corporate meetings, experiential marketing, content and technology

• Lead pitches and proposal development

• Attending to customers’ needs and requirements and provide prompt after-sales service

• Generating of leads and performing targeted client prospecting

• Building and maintaining strategic relationships with new and existing clients

• Promoting new services to existing and prospective clients

• Building of relevant prospects and pipelines

KEY REQUIREMENTS:

• Degree/Diploma of any field or any other equivalent qualification

• Preferably in similar capacity in a marketing and customer development • Ability to effectively engage with senior marketing professionals from client side, as well as understand, navigates and manages complex, hierarchical corporate clients.

• Possess all the right attitudes such as proactive, self-disciplined, responsible, strong team spirit and an unquenchable desire to learn

• Candidates should possess excellent communication and interpersonal skills • Adept in communication along with PowerPoint skills

Job description:

Supervise the Tyre workshop.

Allocate work for junior workers.

Sechedule of work for junior workers.

Assist and train junior workers.

Job requirements:

Minimum of 3 years relevant experience.

At least 1 year of supervisory experience.

Process a class 3 licence.

Good communication with Managment, co-workers and clients.

Able to work in weekend and public holidays if required.

Able to report work in Jurong West / Tuas daily.

The Job

• Direct Resource Planning at the macro level to allocate manpower and equipment/services in order to achieve smooth operations at both OMC Tuas and PLH in Jurong Port:Initiate engagements with Customers and BU to understand proper scope of intended project.
  Establish appropriate assignment of term contractors to the project such that adequate resources are deployed with minimal administrative burden.
  
• Monitoring and supervision of facility management in OMC Tuas:Contracting and management of term contractors, supervise scheduled maintenance work.
  Manage the expectation of JTC and manage the work as per the contract.
  Ensure that JP gets reimbursed for the ad hoc jobs not covered un the contract with JP contractors.
  
• Management of Procurement and Contractor matters:Design effective and cost-efficient term contracts alongside CPU.
  Participate in the pre-award procurement of services, prepare purchase requirement, provide technical clarifications, participate in negotiation, and evaluate the qualified vendors. Ensure that cost by vendors is reasonable and within budget.
  Manage, coordinate, and maintain positive relationship with contractors.
  
• Direct Bidding and Proposal activities at macro level to support BU in their engagement with end clients:Vet and/or prepare technical proposals, cost estimation in bidding external projects.
  Client engagement, demonstrate proposals in client Kick-Off-Meetings and Pre-Ops meetings, and provide technical clarifications.
  
• Manage OMC department’s finances to ensure OMC department remains a financially viable operation:Manage, monitor, and track terminal’s profit and loss.
  Control and maintain terminal’s financial performance and operation throughput.
  Ensure finance AP issues are resolved expediently to keep vendors payments flowing.
  
• Others:Support in departmental budget planning, capital expenditure projects.

Job Requirement

• University graduate in a logistics and supply chain management discipline.
• At least 5 years of relevant experience in maritime, offshore, logistics, or in the port industry.
• Strong operation background knowledge on terminals, offshore operations or other relevant areas.
• Highly numerate, meticulous and process driven, ability to deliver results under stressful and challenging conditions.
• Able to monitor the cost closely.
• Persuasive, able to achieve results from others through influence stakeholders in changing environment.
• Thrives in a fluid and challenging environment, able to make qualified decisions under time pressures or lack of complete information.
• A good communicator, outgoing, and able to engage others across diverse cultures.
• Results oriented.

Job Description & Requirements

The Business Development Manager in the Process and Construction Sector, specializing in China and other Asian countries, is tasked with driving strategic growth initiatives and expanding market presence within the region. This role demands a comprehensive understanding of the process and construction industry, coupled with strong business development skills and a deep knowledge of the Asian market landscape.

Key Responsibilities:

1. Market Analysis:Conduct thorough market research to identify emerging trends, market gaps, and growth opportunities within the process and construction sector in China and other Asian countries.
   Analyze competitor activities, regulatory frameworks, and industry dynamics to inform strategic decision-making and market entry strategies.
2. Business Strategy:Develop and implement a robust business development strategy aligned with company objectives, focusing on market penetration and revenue growth in China and key Asian markets.
   Collaborate with senior management to define market entry strategies, pricing models, and sales targets for the region.
3. Client Engagement:Cultivate and maintain relationships with key clients, including process industries, construction firms, engineering firms, and government agencies across China and Asia.
   Identify client needs, anticipate market demands, and develop tailored solutions to drive client satisfaction and loyalty.
4. Opportunity Identification:Proactively identify and pursue new business opportunities, including project bids, joint ventures, partnerships, and acquisitions, to expand the company's footprint in the process and construction sector.
   Evaluate project feasibility, assess risks, and develop comprehensive proposals and pitches to secure new business ventures.
5. Strategic Partnerships:Identify and establish strategic partnerships with local firms, suppliers, and distributors to enhance market presence and leverage complementary capabilities in the region.
   Negotiate and finalize partnership agreements, ensuring alignment with company objectives and compliance with regulatory requirements.
6. Cross-functional Collaboration:Collaborate closely with internal teams, including sales, marketing, operations, and legal, to ensure seamless execution of business development initiatives.
   Provide regular updates on market trends, competitive insights, and business development activities to relevant stakeholders.
7. Performance Monitoring:Establish key performance indicators (KPIs) to track and evaluate the effectiveness of business development efforts in China and Asian markets.
   Monitor sales pipelines, revenue targets, and market share metrics, identifying areas for improvement and implementing corrective actions as needed.

**Additional Requirement:

• Flexibility for Night Work:Acknowledge the occasional need for work during nighttime hours to accommodate business dealings, negotiations, and communications with stakeholders in different time zones.

**Minimum 5 years of relevant hair experience, with at least 2 years in a managerial role.

JOB RESPONSIBILITIES

• In charge of the overall management and profitability of the assigned outlet.
• Evaluate outlet operations and establish action plans for continuous improvement.
• Oversee and assist in operational matters.
• Performs advanced hair cutting and hair coloring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Lead team with exceptional customer service.
• Train a highly effective team committed to achieving set targets.
• Develop staff into service professionals and groom high potentials to leadership roles.
• Make sure good housekeeping are practiced and maintained at all times.
• Any other tasks as assigned by the Management.

Interested Applicants please call us @ 88638225 to speak with the HR or email us at [email protected]

Job Location : East

Industry : Aerospace / Aviation

Reporting to the Customer Service Director, this position requires the key account manager to develop long-term relationships with the assigned customers as well as connecting with key business executives and stakeholders. The position will also liaise with customers, internal cross-functional teams and business units to fulfil customer requirements by providing excellent technical, logistic support and product quality.

Job Responsibilities

• Develop and maintain close customer relationships through frequent contacts, face-to-face meetings and on-site visits.
• Understand customer requirements through frequent interface and communicate them internally within our organisation.
• Manage contractual programmes:
• Liaise with customers on scheduling for landing gear removal/change, shipment, shop processing, and on collection of back-to-birth documentations.
• Work closely with Commercial Customer Service Executives (CCSE) and Value Stream Managers (VSM) to ensure strict adherence to contractual terms and conditions.
• Update the Contract Summary Database to capture customer requirements.
• Liaise with customers if deviations are required to meet critical deliveries.
• Advocate as the Voice of the Customer (VOC) and work closely with Operations to meet customer requirements.
• Monitor customer satisfaction through several mechanisms, such as Net Promoter System (NPS), Customer Dashboards and Rolling Action Item Lists (RAIL).
• Manage the RAIL process for accurate recording of issues and customers complaints, and work diligently with relevant stakeholders to ensure timely response, action completion and issue resolution/closure to improve customer satisfaction.
• Liaise with customers on rotable support – planning, quotes, payments, core gear returns, and help to resolve potential obstacles downstream.
• Leadership skills to work with the Value Stream teams, especially in collaborating with the CCSE on customer communications.
• Support the Customer Service Director with rotable planning and asset management.
• Participate in Continuous Improvement programmes and initiatives.
• Participate actively in contributing to Health, Safety and Environment (HSE) development and improvement.
• Any other duties as assigned.

Job Requirements

• A comprehensive understanding of the MRO business environment and its commercial drivers & customer needs.
• Demonstrate adaptability and savviness in customer interaction and in resolving unexpected issues on short notice.
• Ability to inculcate a strong customer-centric mind-set within cross-functional teams to meet and exceed customer expectations.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

The Senior Manager, Community Hubs drives, formulates, plans, designs and review the objectives, programmes and operations of the Community Hubs within the Cluster to suit the needs of clients and provides leadership oversight on the execution of these programmes. He/She manages the risk and quality of the programmes, monitors programme expenses to ensure they are within the budget and reviews information pertaining to the operations of the Community Hubs within the Cluster. He/She also collaborates with the community partners and volunteers to develop community engagement and outreach plans that would engage and benefit both clients and the community.

RESPONSIBILITIES

• Manage and supervise the Community Hubs operations in pursuance to MINDS and the Cluster's overall vision and objectives
• Ensure the programmes in the Community Hubs are run in accordance to funding bodies' requirements with high standard of corporate governance. These programmes include drop-in services, community engagement, direct care services, Social Enterprises and Employment Development
• Provide trans- or multi-disciplinary case management inputs for the programmes and activities within the Cluster
• Provide guidance, mentoring, supervision to the Asst Manager, Community Hubs on the management of their programmes
• Oversee the budget planning and execution of the Community Hubs within the Cluster
• Manage the use of resources allocated in the Community Hubs within the cluster
• Review funding proposals for delivery of services for the programmes in the Community Hubs within the cluster
• Work with the Senior Manager, Regional Hub to ensure that resources with the Cluster are optimised and allocated efficiently
• Develop programmes and services that activate and work with the community partners and resources that drive community interactions between clients and the community
• Renew, develop and execute programmes which will enhance the quality of life of our clients, the caregivers and the community

• Degree in any discipline with at least 5 years of relevant experience
• Effective and good interpersonal and communication skills
• Motivated and able to work independently
• Passion to work with people with intellectual disabilities

JOB SUMMARY

Reporting to the F&B Manager / Restaurant Manager, the Assistant Restaurant Manager will be responsible for managing and supervising the restaurant team in delivering a seamless and delightful dining experience for our guests. At the same time, he/she will assist the Restaurant Manager in ensuring overall smooth operation, and achieving financial and people performance goals of the restaurant.

What you will be DOING:

Floor Service

· Familiarise with the restaurant set-up and all the food & beverage items on the menu and/or on-going promotions.

· Greet and seat guests proactively.

· Present guests with the menu and inform them about any specials of the day, promotions and/or menu changes, etc.

· Provide suggestions and/or promote signature items and/or on-going promotions.

· Take orders from the guests and to take note of any special requirements.

· Key order into POS system and ensure all special requirements are captured and communicate clearly with the kitchen team if needed.

· Coordinate with the kitchen team to ensure prompt and smooth items delivery.

· Serve the items as per the course of order.

· Be attentive and alert to guests needs to ensure proactive service delivery at all times.

· Close the bills accurately and promptly.

Guest Relations

· Attend to guests’ queries, needs and other special requests professionally and promptly.

· Check on guests’ dining experience discreetly and when appropriate.

· Encourage guests to share dining experience feedback in all feedback channels.

· Take ownership of any feedback received and seek assistance if necessary to ensure prompt follow-up with guests and ensuring their satisfaction.

· Thank and bide fond farewell to guests.

General

· Manage, supervise and coach the restaurant team.

· Conduct on-the-job training for the restaurant team.

· Conduct daily shift briefing.

· Conduct regular inspections and ensure that the service floor is clean, tidy and of high hygiene standards at all times.

· Create a comfortable and conducive working environment for the restaurant team

· Undertake ad-hoc operations tasks/projects as assigned.

· Observe all brand/operating standards and/or LQA.

· Practise food safety and hygiene in accordance to required standards.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Diploma/GCE ‘O’ level /Certificate in Hospitality or equivalent

· Minimum 4 years of hospitality experience.

· Possess positive service mindset and attitude

· Good human relations and influencing skills

· Good communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Good time management skills

Flexible with working days and hours including weekends and public holidays

Job Description:

· Strategically plan and manage logistics, warehouse, and transportation for inbound and outbound deliveries

· Liase with supplier, manufacturers, and retailers.

· Keep track of quantity, stock levels, delivery times, transport costs and efficiency.

· Arrange warehouse, plan routes and process shipments

· Prepare the stock checks, stock transfer between retail shops and ensure sufficient stock in every retail shops.

· Refine workflow and offer recommendations to improve productivity, quality and efficiency of operations

· Coach, guide and train other colleagues and develop a high performing team that meets agreed objectives and delivers best practices results, added value and continuous improvements.

· Familiar with company’s policies and procedure

· Develop a strong working relationship, team-work with in-store managers and colleagues

· Perform and complete all jobs assigned as required by superior.

Requirements:

· Knowledge of retail management best practices.

· Strong desire to learn and succeed

· Strong sense of responsibility

· Outstanding communication and interpersonal abilities.

· Ability to multi-task and work in a fast-paced environment.

· Able to give clear directions and set expectations for staff.

Job Highlights:

· Career Growth Opportunity

· Attractive remuneration and benefits package

Assistant Finance Manager (Client Accounting Division)

DR Consultancy Services Pte Ltd “(DRC)” is a boutique corporate services provider and recruitment firm based in Singapore’s CBD. We are looking for a part-time Asst. Finance Manager (2-3 days a week) who is willing to work within a small but fun team in the Corporate Services division. Our division office is located 3 minutes’ walk opposite Telok Ayer MRT.

Main responsibilities:

• Prepare Annual Financial Reports
• Ensure timely performance and completion of month-end reconciliation
• Prepare reports for management and statutory reporting
• Maintain subsidiary accounts by verifying, allocating, and posting transactions
• Prepares financial reports by collecting, analysing, and summarising account information (mainly bank statements)
• Prepare corporate tax accruals for the year-end accounts
• Prepare XBRL files in the ACRA system
• Liaises with auditors during year-end audits
• Prepare monthly salary slips for clients

Role requirements:

• 10 or more years of experience in accounting and drafting financial statements
• Strong problem solving and analytical skills, including the ability to identify issues and suggest solutions
• Able to operate QuickBooks accounting software
• Advanced Excel skills
• Able to work independently
• Attention to details
• Able to work with multi-cultural teams out of Singapore
• Fluency in English

Salary will be commensurated with qualifications and work history. Working from home is possible and a company laptop will be provided. We regret only shortlisted candidates will be contacted.