Total 92,661 Others/Any customer service manager job vacancies in Singapore

Key Responsibilities:

1. Deliver outstanding customer service to ensure satisfaction and maintain loyalty.
2. Build and maintain a high level of trust and confidence with customers.
3. Serve as the main point of contact for customers, providing timely updates on shipment or delivery statuses.
4. Understand and support individual customer processes and Key Performance Indicators (KPIs).
5. Track and achieve customers’ monthly KPIs, ensuring they meet agreed targets.
6. Adhere to internal Standard Operating Procedures (SOP) and quality assurance policies.
7. Comply with requirements under ISO 9001, ISO 45001, and ISO 22301 standards within the Integrated Management System (IMS).
8. Contribute to achieving IMS policy goals and objectives.
9. Collaborate with supervisors to suggest and implement process improvements.
10. Take on additional responsibilities or tasks as assigned by management.

Requirements:

• A diploma or degree in logistics, supply chain management, or a related field.
• At least 1–2 years of experience in customer service or logistics operations.
• Strong interpersonal and communication skills with the ability to build positive relationships.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and logistics management systems.
• Familiarity with ISO standards (9001, 45001, 22301) is an advantage.
• Excellent organizational skills with attention to detail and problem-solving abilities.
• Ability to work both independently and as part of a team in a fast-paced environment.

Only shortlisted applicants will be notified.

EA License No: 22C1301 | EA Reg No: R22105262 (Hoo Swee Yong)

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

Responsibilities

• Responsible for providing timely and professional services to customers through hotline, email, online chat, WhatsApp and other channels
• Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems.
• Responsible for all customer operations problems and follow up on solutions
• Manage the customer service support center to ensure the accuracy and relevance of customer service information

Requirements

• Excellent verbal and written communication skills
• Ability to handle and resolve customer issues effectively and efficiently.
• Ability to handle multiple tasks and prioritize effectively.
• Accuracy in recording information and handling customer requests.

Location: Airport Cargo Road

Salary: $3000 - $4500

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• To assist the appointed Project Manager in managing the project inclusive of cost planning, consultant and contractor procurement, design management, construction management until project completion and handover.
• On-site coordination of activities of the appointed project consultants in alignment with the project schedule and budget.
• Engage with project stakeholders (internal to the client) and external (e.g., industrial estates, authorities, and providers) in connection with the project.
• Manage and oversight all project procurement and coordination activities including, but not limited to the procurement of early works and main contractors, critical equipment and other specialist suppliers.
• Aiding appointed Project Manager in administering appointed contracts and undertake all necessary interfacing and reporting with the contractors during the post-contract phase.
• Ensure compliance to the T&T Commission Execution Plan (“CEP”) online system, risk management and business management system frameworks.
• To maintain effective project governance, processes and systems to be utilised throughout project.
• To manage the implementation of the master programme, manpower, materials & plant schedules.
• Responsible for the project planning, including producing the detailed project plan.
• To lead and facilitate the overall cross-functional project team.
• To prepare master programme, formal project progress and other reports.
• To take a leading role in interfacing with the client and other consultants, at all project stages.
• Control and properly compile all relevant documents for the project including uploading to T&T sharepoint.
• Any other work-related tasks or duties deemed required and assigned by the management / line manager.

Job Description and Requirements

Cashiering

1. Process cash, credit, and digital transactions accurately.
2. Maintain a balanced cash register and reconcile sales at the end of each shift.
3. Provide customers with receipts and accurate change when necessary.

Operations

1. Opening the store according to established standards.
2. Closing the store for the day according to established standards.
3. Greet and assist customers in a friendly and timely manner.
4. Take customer orders and provide detailed information about store items.
5. Ensure customer satisfaction by addressing inquiries and resolving concerns promptly.
6. Prepare and assemble food items according to established standards.
7. Ensure food quality and presentation meet company guidelines.
8. Follow hygiene and safety protocols in food handling and preparation.

Ad-Hoc Duties

1. Assisting the Store-in-Charge.
2. Ad-hoc general operational duties.

Able to work on Weekends and Public Holidays.

Part-Timers and Students are also welcomed to apply.

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• At least 1 to 2 years experience in customer success, service delivery or sales, with strong stakeholder management and IT Support skills
• Ability to multi-task, with experience handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• IT outsourcing experience with proven track records preferred
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems

CPO is startup dedicated to providing exceptional customer service and satisfaction.

We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive.

As a Customer Service Executive, you will be the ambassador of our company, responsible for delivering excellent service and support to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving. The ideal candidate will be enthusiastic, empathetic, and dedicated to delivering an outstanding customer experience.

Key Responsibilities:

1. Serve as the primary point of contact for customers, handling inquiries, complaints, and feedback in a professional and timely manner.
2. Provide appropriate solutions to customers' concerns and issues,or escalate complex issues to the relevant department.
3. Process orders, returns, and exchanges accurately and efficiently, ensuring a seamless and positive customer experience.
4. Maintain detailed records of customer interactions and transactions in the CRM system, including updating customer information and order statuses.
5. Collaborate with other departments, such as sales, marketing, and operations, to resolve customer issues and improve overall service delivery.
6. Monitor customer satisfaction metrics and feedback to identify trends and areas for improvement, and proactively implement solutions to enhance the customer experience.
7. Stay up-to-date on product/service offerings, promotions, and company policies to provide accurate and relevant information to customers.
8. Assist in the development and implementation of customer service policies, procedures, and training programs to ensure consistency and quality in service delivery.
9. Represent the company in a positive and professional manner at all times, embodying our values of integrity, respect, and excellence in customer service.

Qualifications:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong problem-solving abilities and a proactive approach to addressing customer needs and concerns.
• Ability to multitask and prioritize tasks effectively in a dynamic and challenging environment.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.
• Positive attitude, resilience, and a passion for delivering exceptional customer service.

logistics solutions

Jurong East

Working hours: Mon-Fri 9am – 6pm / Sat 9am – 1pm alternate off

Customer Service Executive

up to 3k

. liaise with clients and vendors to process n execute jobs

. documentation and invoicing

How to Apply:
Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA License: R1331820

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

• Position : Project Manager (Construction / Interior Design/ Furniture Industry)
• Location : Toa Payoh Industrial (Bus stop nearby)
• Working hours : 5.5 days a week - Monday to Friday from 9am to 6pm / Sat from 9am to 1pm
• Salary (commensurate with experience) : Basic up to $5600 + $300 Transport Allowance if owns a vehicle + Performance Bonus + 14 Days Annual leave
• Duration : Permanent
• Industry : Interior Fit-out Industry

Main Responsibilities:

• Planning/Controlling/Monitoring/Managing & Directing the assigned project resources to best meet project objective.
• Ensures all changes to specifications, work scopes, and drawings are properly documented.
• Efficient management of resources and materials
• Responsible for project and site supervision, attend site meetings, coordination with sub-contractors, suppliers, consultants and clients and all scope of work that is required in the smooth implementation of a successful project development.
• Assist in resolving any issues or challenges that may arise during the project execution.
• Conduct regular site inspections and quality control checks.
• Ensure compliance with safety regulations and industry standards.
• Collaborate with internal teams to ensure successful project delivery.
• Manage material at the construction site to ensure zero wastage and no overstock of material.
• Manage manpower and overtime costs to ensure optimal cost-benefit within or below budget.
• Coordinate and communicate with project teams, subcontractors, and suppliers.
• Ad hoc duties as assigned.

Requirements:

• Min 3 years of relevant experiences in Interior Fit-out Industry
• Minimum higher NITEC / Diploma holders or candidates with relevant experience and proven track records will also be considered.
• Experience in Construction / Interior Design/ Furniture Industry will be an added advantage.
• Able to start work within short notice preferred.

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job responsibilities :

• develop and execute go-to-market strategies and spearhead the launch and promotion of our world’s first optical imaging device and SaaS designed for gemstone assessment
• conduct market research to stay abreast of industry trends and competitor activities
• create content and leverage digital marketing strategies such as SEO, SEM and SMM to enhance our online visibility and brand image
• work closely with cross-functional teams from product development, UI/UX design, sales and customer support, to align marketing efforts with overall business objectives
• collaborate with sales teams to develop marketing materials such as product application sheets, user manuals and video demo content
• build and maintain public relationships with industry experts and publications to enhance the company’s brand visibility

Qualifications and skills :

• Diploma or Degree in Marketing, Business, Science or Engineering
• minimum 3-5 years of experience in sales or marketing of optical/electronics/medical/industrial products or AI-powered solutions
• exceptional writing and editorial skills with the ability to translate technical concepts into accessible and engaging marketing content for target audiences
• familiarity in SEO, SEM and SMM digital marketing strategies

• Basic Up to $3500 (depends on experience)
• Mon – Fri / 8.15am to 5pm
• Office at Redhill
• Benefits: AWS, Bonus, overseas allowance, 14 days AL

Job responsibilities:

• Commissioning, Testing, Troubleshooting of glass-processing machineries on client sites (local & overseas)
• Interact with clients to provide training, gather feedback & complaints
• Feedback to engineering teams for new product designing/ refining existing machineries

Requirements:

• Min. 2 years of relevant experience
• Min. Diploma in Mechanical/ Electrical/ Mechatronics Engineering
• Willing to travel overseas frequently (monthly, to APAC region)

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

Teo Hui Yee | R22105757

Job Description and Requirements

Cashiering

1. Process cash, credit, and digital transactions accurately.
2. Maintain a balanced cash register and reconcile sales at the end of each shift.
3. Provide customers with receipts and accurate change when necessary.

Operations

1. Opening the store according to established standards.
2. Closing the store for the day according to established standards.
3. Greet and assist customers in a friendly and timely manner.
4. Take customer orders and provide detailed information about store items.
5. Ensure customer satisfaction by addressing inquiries and resolving concerns promptly.
6. Prepare and assemble food items according to established standards.
7. Ensure food quality and presentation meet company guidelines.
8. Follow hygiene and safety protocols in food handling and preparation.

Ad-Hoc Duties

1. Assisting the Store-in-Charge.
2. Ad-hoc general operational duties.

Able to work on Weekends and Public Holidays.

Part-Timers and Students are also welcomed to apply.

Your new company

My client (located in the North) is a leading provider of innovative technology solutions and manufacturing services.

Your new role

Join their team as a Field Service Engineer, where you'll play a critical role in installing, upgrading, and maintaining cutting-edge CVD/PVD systems in cleanroom environments. If you're a self-motivated and technically savvy individual with a passion for troubleshooting and problem-solving, I'd love to hear from you!

Below are some of the key responsibilities for the role;

• Install and commission CVD/PVD systems at customer sites, ensuring seamless integration and optimal performance.
• Perform system upgrades and maintenance tasks, often on short notice, to minimize downtime and ensure customer satisfaction.
• Collaborate with their Lead Engineer to develop and implement effective warranty and support strategies.
• Provide prompt and detailed reports on fieldwork, system issues, and troubleshooting efforts.
• Participate in meetings, conference calls, and training sessions to stay up-to-date on industry developments and best practices.

What you'll need to succeed

The successful candidate, should have;

• Bachelor's Degree in Engineering (or equivalent) with at least 1 year of experience in CVD/PVD equipment and cleanroom fabrication.
• Alternatively, Diploma holders with 3+ years of relevant experience will be considered.
• Proven troubleshooting skills, with the ability to work independently and think critically.
• Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
• PLC knowledge is a plus, but not required.
• Willingness to work flexible hours, including evenings and weekends, as needed.

What you'll get in return

• Joining a company that is at the forefront of our industry
• Working with a talented and ever-evolving team
• Enhancing your skills while working on exciting and challenging projects

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Requirements

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Manage a Private Banking FX Product and Advisory Platform and own the FX P/L as well as providing secondary support to Structured Products business.

RESPONSIBILITIES:

Product Advisory

• Package route to market executable ideas with inputs from 1) Research 2) Industry Intelligence and ground feedback, and 3) current books
• Drive Investment themes and product focus, giving color and depth to the investment books. Provide frontline with actionable focus to maneuver the markets, the support from Research
• Provide solutions for client’s FX requests
• Educate Client Advisors and team members on FX
• Be a recognized authority within the Bank in FX

Product Platform

• Set up access to full range of FX offerings
• Manage relationships with major counterparties and key market players
• Ensure full compliance with regulatory requirements and bank's product development and management policies
• Ensure end to end platform readiness and robustness for product sale
• Manage internal relationships with key enablement partners and stakeholders
• Ensure all products are reflected correctly in the Bank’s books
• Support development of MIS and post transaction reporting to ensure regulatory compliance and support investment and product performance monitoring
• Work with team members to ensure adequate coverage at all times
• Work with related parties to drive policy enhancements

Sales

• Provide Investment Consultants and RMs with trading ideas, market information and sales tools
• Provide input on FX for internal and external publications
• Develop marketing materials
• Making timely actionable calls in relation to market and books, to help frontline manage clients

Project and process owner

• To own, manage and drive all FX related projects and support Structured Products related projects
• Working with all relevant stakeholders across PB to co-ordinate, facilitate discussions, resolve issues, system capability, manage end-to-end process and life cycle of FX related products, as well as all client facing documents
• Focus on robustness, efficiency, control and compliance
• Manage all related systems and process requirements to drive efficiency
• Ensure end-to-end platform readiness and robustness for product sale

REQUIREMENTS:

• Detailed knowledge of FX analysis and markets
• Experience in FX sales, advisory and managing platforms
• End to end knowledge of product cycle
• Understanding of Financial Markets and key investment concepts
• Understanding of portfolio construction and Risk Management concepts
• Some project management experience, experience in owning and/ or driving Projects
• Some experience in systems and process engineering/ handling
• Some exposure or knowledge in Structured Products preferred
• Legal & Regulatory knowledge
• Strong in Mandarin to interract with Mandarin-speaking stakeholders and clients
• CACS certified

EA License Number: 23C1935 | EA Personnel Number: R1551292

Summary

You will be responsible to oversee and lead the day-to-day delivery of operations in key areas, namely, program scheduling, network presentation, digital content management and promo production for entire Asia Pacific region. Being an integral member of the Channel Operations team, you will also help to shape the development of our entertainment content, reflect the brand values and maintain consistent audience flow through our channels by leading and strategizing the deployment of programming strategies across all channels and taking a proactive role in all liaisons with the play-out partners, sports federations and suppliers to ensure timely content delivery.

Key Responsibilities

• Support the Management in implementing programming priorities and strategies across all channels to ensure that content is properly managed to drive ratings and enhance channel positioning and branding across all beIN APAC broadcast footprint.
• Oversee all functions in the Channel Operations team to deliver their priorities in broadcast management and operations.
• Strategize with the team in maintenance, update, and allocation of on-air data and program inventories.
• Maintaining and upkeep of operational procedures to ensure robust operational workflow.
• Manage and curate content assets for beIN APAC digital service across beIN APAC broadcast footprint
• Develop deep knowledge by understanding, researching and analyzing programs and their ratings to optimize programming strategies and aid in performance monitoring of the channels.
• Identify and develop innovative and successful programming ideas and promotions, as well as to ensure that promotion plans are delivered by the team in accordance to the requirements and objectives of the channels.
• Take the lead ownership in producing detailed reports for promotion commissioning, maximization of rights utilization and channel viewership, as well as competitor analysis.
• Collaborate with internal stakeholders and external parties such as content distributors and platform partners to ensure smooth delivery of broadcasting materials, gather feedback for improvements and revenue optimization, as well as to meet contractual obligations.
• Support communications and marketing of content with internal and external stakeholders.
• Manage and coach the team to upkeep their development and performance at both individual and team levels.
• Keep abreast of competitive and industry trends to evaluate beIN’s competitive edge in assigned markets.

Requirements

• At least 8 years of experience in broadcast programming role or other similar functions such as Media Planning, Traffic & Presentation, and Channel Operations.
• Strong experience in formulating of programming strategies.
• Good understanding of planning and scheduling of programs and promotions.
• Able to evaluate content for editorial merit and regional sensitivities in the assigned markets.
• Passionate about sports entertainment and media industry.
• Good leadership and interpersonal skills to manage and motivate a huge team.
• Manage a team of people managers to ensure smooth operations and morale.
• Strategic leader with strong track record in tactical operations within media operations.
• Possess an analytical background with good research skills.
• Meticulous and equipped with strong time management skills.
• Well-honed interpersonal skills to manage various situations.
• Good verbal and written communication skills in English.
• Proficiency with Microsoft Office, and ability to adapt to new business management software.
• Ability to multi-task under tight timelines and pressure.
• Equally effective as an independent individual and team environment.

Japanese F&B company with 120 stores in Japan, Singapore, Thailand, USA seeking

Assistant General Manager (kitchen and service, must work in store) for 3 outlets

Job description:

1. Assist Managing Director in working in, operating, scheduling, hiring and supervising existing stores

2. Assist store operations and inventory management, hiring and cost management

Skills needed:

1. Fluency in Japanese, English

2. Experience and knowledge of profit and loss and financial statements

3. Kitchen and service experience

5.5 to 6-day work week with some travelling over some weekends.

Key Responsibilities:

• Strategic Roadmap Development: Lead the creation of a detailed AI transformation roadmap in collaboration with department representatives.

• Initiative Consolidation: Align and integrate AI initiatives across departments to ensure cohesive and synergistic efforts.

• Deployment Planning and Execution: Oversee the deployment plan for AI transformation, ensuring projects are implemented effectively and on schedule.

• Project Monitoring and Reporting: Track the progress of all AI projects, ensuring they meet implementation schedules and milestones. Provide regular updates and detailed reports to senior management. Highlight potential risks and constraints.

• Resource Management: Develop and implement plans for executing AI projects, including identifying necessary business processes and planning resource allocation.

• Cross-Functional Collaboration: Work closely with PROCT departments, various resource teams to drive the implementation of AI initiatives. Ensure continuous follow-up and support for these initiatives.

• Stakeholder Engagement: Engage with key stakeholders to communicate project goals, progress, and outcomes. Address any concerns and ensure alignment with organizational objectives

Requirements :

Education

• Bachelor's Degree in Electrical/Mechanical/Industrial Engineering/Operations Management/ Project or Program Management/Computer science related field of study
• Any formal education on Machine Learning, Natural Language Processing and Data Analytics would be advantageous

Experience

Preferred

• Experience and knowledge in implementing AI solutions in organizations with more than 100 team members
• Proven track record of leading cross-functional teams and managing large-scale programs/projects.
• Demonstrated experience in strategic planning and execution.
• Ability to effectively engage and influence stakeholders at all levels of the organization.

Workplace

Travel Required?

• Yes

Job Description:

The candidate shall have experience managing complex ERP implementation projects and shall have experience in supporting pre-sales. Able to communicate and manage CXO independently.

Responsibilities:

• Overseeing and coordinating the people, resources, and processes required to deliver new software or upgrade existing products.
• Identifying the requirements for new software programs and translating product requirements into work items that the team can perform.
• Managing teams of software developers that design and create software applications and web services for clients
• Delegating duties, establishing development standards, and creating a budget and timeline for the project
• Collaborating with upper-level management and developers to ensure that software applications meet business objectives.

Requirements:

• Min. Degree in Computer Science or Information Technology.
• At least 10 years of relevant experience in SAP - Finance / Logistics / ABAP related projects.
• Proficiency in programming languages such as Java, C#, C++, HTML, SQL, and JavaScript will be advantageous.
• Experience in SAP software implementation, development and support is a must.
• Experience in SAP S/4 implementation projects.
• Experience in managing SAP software development and implementation is a must.
• Knowledge of AWS, TCP/IP, database management, and product development.
• Understanding of software development methodologies, frameworks, and technical problem-solving skills
• Strong leadership, project management, and coordination skills to oversee various team members, including frontend and backend developers, quality assurance engineers, and project managers.
• Good communication skills in both English and Japanese (in order to liaise with Japanese speaking stakeholders and clients.)

We regret only shortlisted candidates will be notified.

We are seeking a highly skilled and experienced Real Estate Transactions Manager to join our Global Transactions Team. This role will be a primary POC between cross functional internal teams and internal/external legal counsel, brokers, consultants, etc. The individual will be responsible for leading regional transactions with support from brokerage teams, as well as working closely with internal stakeholders to solve issues and answer questions related to the leased and owned portfolio. This role will optimize financial outcomes and reduce risk for Meta’s real estate portfolio.

Responsibilities

• Drive end‐to‐end transaction management, including new leases, serviced office agreements, acquisitions and dispositions of real estate
• Lead regional consolidation efforts to support disposition work by performing detailed real estate strategy scenario planning and financial analysis
• Lead regional mark‐to‐market exercises to optimize savings opportunities for the real estate portfolio
• Lead Quarterly Business Strategy reviews in partnership with Space Planning to ensure business and space needs are properly planned
• Build relationships with stakeholders and business partners to support real estate needs, leasing strategy, headcount projections, while responding to local nuances
• Produce reports, scenario plans, and presentations to drive decisions for real estate transactions and strategy
• Act as the primary point of contact during transactions for cross‐functional teams such as Lease Administration, Project Management, Space Planning, Facility Operations, Security, Network, and Finance/Accounting among others
• Perform detailed document review of all lease documents and manage all steps in the transaction process, partnering with Finance, Accounting, and Lease Administration
• Create and manage financial approvals and justifications, coordinate with internal stakeholders, and coordinate documents for signature by appropriate signatories after legal signoff
• Oversee third party vendor / broker resources and optimize financial outcomes while ensuring alignment of economic interests
• Serve as POC to liaison with landlords and resolve issues on behalf of Meta
• Monitor lease expirations and other critical dates with the Lease Administration team to ensure alignment with portfolio plan, negotiate renewals within prescribed timeline, and track payments and other obligations
• Work with legal to draft lease renewal letters or other forms of formal notices
• Drive continuous improvement of processes and procedures within the real estate transactions environment, implementing effective programs, processes, and procedures that increase productivity and workplace experience
• Provide lease analysis and interpretation of lease information to management and relevant cross‐functional teams
• Update and maintain various information databases, generate standard and ad hoc reports as required, and assist with updates to cross functional partners

Minimum Qualifications

• Bachelor's degree in Real Estate, Business, Finance, or related field
• 10+ years of experience in real estate transactions
• Demonstrated real estate transactions experience working in the Asia-Pacific Region
• Proven experience in lease negotiations, dispositions, document reviews, campus strategies, and financial analysis.
• Proficiency in Microsoft Office, Google Suite, and real estate software
• Proven experience of consistently working under your own initiative, seeking feedback and input where appropriate

Preferred Qualifications

• Master’s degree in Real Estate, Business, Finance, or related field
• Experience within the Technology sector or other fast-growing industry
• Demonstrated Global experience (in addition to Asia-Pacific Region)
• Professional working proficiency in multiple languages would be an advantage as the role engages with external partners in multiple APAC countries

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

WE OFFER YOU THE CHANCE TO...

Reporting to the Head of Sales Asia, the Sales Manager SEA is responsible for managing and growing a portfolio of clients, including distributors and major industrial accounts, across Southeast Asia. The role involves selling high-value technical ingredients by providing tailored solutions to meet specific client needs.

Your main tasks will be :

Distributor Network Management

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Oversee and optimize the distribution network in SEA.

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Collaborate with distributors to enhance NEXIRA's visibility and market presence.

•

Provide technical and marketing support to distributors and drive their performance.

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Regular reporting in the CRM tool and to management

Business Development & Prospecting

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Identify and pursue new business opportunities and strategic partnerships.

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Develop and implement a commercial strategy to maximize market potential.

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Represent NEXIRA at key B2B and F&B trade shows.

Key Account Management

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Act as the primary contact for industrial key accounts in SEA.

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Strengthen client relationships and support revenue growth through long-term contracts.

THIS POSITION IS FOR YOU IF…

You have a degree in Food Engineering, Sales and Marketing or Business Administration, with at least 3 years' experience in ingredients B-to-B sales ideally on the Asian food market.

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You have good sales, communication and interpersonal skills, as well as negotiation skills

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You are autonomous, curious and committed, and you like a challenge

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You are bilingual in English or native English speaker; knowledge of an Asian language would be a plus

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You are familiar with Southeast Asian culture and business practices.

With the support of our Client, you will develop :

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B-to-B sales of natural and plant-based ingredients on various food markets in South East Asia.