Total 5 Fresh/Entry Level customer service manager job vacancies in NTU Novena Campus, Singapore

F&B Management Trainee

Working Hours: 6 days rostered work week

Location: Islandwide

Salary: $2700-$3300

Requirements:

• Degree holder, with 1 year F&B experience
• Able work on weekends / public holidays

Job Scope:

• Hands-on involvement in daily operation to understand and execute duties
• Undertake management trainings and responsibilities with focus on sales management, customer satisfaction, operating expenses and shop’s profitability
• Focus mainly on Service/ FOH, but will have exposure to Kitchen/ BOH. May cover Kitchen/ BOH if operationally required
• Enforce and ensure compliance to Company SOPs, governmental regulations, food safety and hygiene standards within the store
• Any other ad-hoc duties base on operational needs

Job Descriptions

• Cashiering, taking orders from customer & delivery platforms
• Assisting with shop operations & ensuring smooth operations
• Preparation of condiments according to SOP
• Housekeeping duties such as sweeping, mopping, washing and cleaning.
• Ensuring a neat, clean, hygienic & tidy workplace at all times
• Perform opening & closing duties
• Managing customers queries if any
• Provide good customer service
• Positive work attitude & able to work as a team

Attention to details are expected, candidates with the necessary experience and education background will be considered for a MANAGEMENT TRAINEE roles.

Job Requirements

• Min Diploma holders preferred for Management Trainee position

Benefits

• Various benefits (Up to 10 days Annual Leave, Staff Discounts, Staff Meals, robust training programme suitable for candidates who want to grow and thrive in the F&B Industry)

Working Hours

• 6 days work week
• Split shift 10am - 10pm (2.30pm - 4.30pm 2 hours break)

LIFE AS AN ACS BROKER

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press  
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)

Job Descriptions

• Cashiering, taking orders from customer & delivery platforms
• Assisting with shop operations & ensuring smooth operations
• Preparation of condiments according to SOP
• Housekeeping duties such as sweeping, mopping, washing and cleaning.
• Ensuring a neat, clean, hygienic & tidy workplace at all times
• Perform opening & closing duties
• Managing customers queries if any
• Provide good customer service
• Positive work attitude & able to work as a team

Attention to details are expected, candidates with the necessary experience and education background will be considered for a MANAGEMENT TRAINEE roles.

Job Requirements

• Min Diploma holders preferred for Management Trainee position

Benefits

• Various benefits (Up to 10 days Annual Leave, Staff Discounts, Staff Meals, robust training programme suitable for candidates who want to grow and thrive in the F&B Industry)

Working hours

• 6 days work week
• Split shift 10am-10pm (2.30pm-4.30pm 2 hours break)

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.