Total 14 Senior Executive customer service manager job vacancies in bca braddell campus

About Company:

NEU Industries Pte Ltd is established in Singapore since April 2008, distributing medical and pharmaceutical products to hospitals, nursing homes and pharmaceutical manufacturing companies. Products include chemicals, patient trolleys, medical machines, surgical instruments medical pulps consumables, and rehabilitation products. We work closely with end users to design consumable products to meet their needs.

Headquartered in Singapore and having regional offices in Thailand and Malaysia, NEU Industries is poised to bring forth innovative products and solutions close to the hospitals and nursing homes.

Roles & Responsibilities:

· Respond promptly to customer inquiries via emails, telephone calls and social media platforms

· Provide pricing and delivery information

· Process orders, shipments, invoices and filing

· Receipts of incoming shipments

· Handle overseas customers and affiliates' shipment and admin requirements.

· Schedule engineering preventive maintenance and upkeep all related documents.

· Keep records of customer interactions and transactions

· Manage administration matters

· Support, communicate and coordinate with Sales team and internal departments

Join Acestes Pte Ltd: A Social Enterprise Making a Difference

Acestes Pte Ltd is a social enterprise dedicated to empowering local workers, particularly those from lower-income families. By providing stable employment and opportunities for growth, we strive to uplift individuals and strengthen our community.

As a Finance & Corporate Service Executive, you will play a vital role in our mission by ensuring the financial health of the company and the seamless operation of corporate functions.

Responsibilities:

• Financial Analysis: Conduct in-depth financial analysis, including budgeting, forecasting, and variance analysis.
• Financial Reporting: Assist in the preparation and analysis of accurate and timely financial reports.
• Data Analysis: Utilize data analytics tools to identify trends and insights to support decision-making.
• Accounts Payable: Process and manage accounts payable invoices, ensuring timely payments and accurate records.
• Payroll and HR Administration: Oversee the timely and accurate processing of payroll, including tax calculations, deductions, and HR-related administrative tasks like data entry and record-keeping.
• Corporate Services: Manage corporate services, including procurement of insurance policies and other corporate needs.
• Account Reconciliation:Reconcile accounts to ensure accuracy and identify discrepancies.
• Project Support: Provide financial support to various projects, including budgeting and tracking.
• Ad-hoc Analysis: Conduct ad-hoc analysis as needed to address specific business needs.

What We're Looking For:

• Strong financial acumen: A deep understanding of financial principles, accounting standards, and analytical techniques.
• Data-driven mindset: A passion for data analysis and the ability to extract meaningful insights.
• Problem-solving skills: The ability to identify and resolve complex financial issues.
• Attention to detail: A meticulous approach to financial data and processes.
• Effective communication: Strong written and verbal communication skills to effectively convey financial information.
• Adaptability: The ability to adapt to changing business needs and priorities.
• Qualifications: Diploma or Degree in Finance, Business, or equivalent. Professional qualification as a CFA/CPA is considered a plus.

Don't have the exact qualifications?No problem! We believe in potentials and are committed to providing training and development opportunities for individuals with the right mindset.

Join our team and contribute to our growth!

Hotel Asst MANAGER

ADMIN/Operation Executive/HOTEL EXECUTIVE/PA/

Take care of the all the Hotel/Properties

Monitoring the Guest/tenants is paying the rent in time. If not sending the reminder or ask them to pay as soon as possible.

Check all the room condition Interior decorators/contractor for the new properties and negotiating quotation price.

Leas with property Guest/ Agents and arranging Viewing

Negotiating the property price with the Guest/Agents.

Admin paperwork, prepare monthly/yearly report/assist account

Submit documents to account to prepare for payment, refund deposit.

Leas with Guest/tenant check in/out or renewal lease.

Solving Issues and defects in rental units

Delete access card,car entry,

Coordinate with the colleagues.

Update OneDrive/cloudbed system

Update all work permit/check ica,mom

Check/reply all the WhatsApp

Monitor all booking/email/complaint

Regarding all the above matters reporting to the Director

Salary :$1800 to $3000

Working Hrs: 10am to 6pm/11am to 7pm

Due to quota, Singaporean and Singapore PR only.

Please kindly apply in through emailing your CV to us at mail to [email protected] or WhatsApp 90211474 and indicate your availability and expected remuneration. For alternative suggestions to the working hours, please indicate in your resume.

Shortlisted candidates will be contacted

JJH Group

New Hotel / Service Apt Opening

Urgent Wanted ??????

1 Hotel Management

1 Hotel Sale Executive

2 Admin cum account

1 Hotel Front Desk

1 Hotel Housekeeping

1 Hotel caretaker ( Room Provide)

1 HandyMan

The Job

Handling day-to-day incoming funds, ensuring accurate financial tracking, and assisting with

administrative work.

Responsibilities

• Maintain and update Customer Relationship Management (CRM) system to ensure accurate donor data.

• Prepare official receipts for donors in a timely manner.

• Process, verify, and post receipts for income, ensuring accuracy and completeness.

• Ensure timely bank deposits of received funds.

• Research and resolve any discrepancies related to accounts promptly.

• Maintain accurate records of payments, account statuses, and other financial information.

• Process and submit donation data to the Inland Revenue Authority of Singapore (IRAS) as required.

• Monitor and manage outstanding pledge donations, ensuring timely collection of payments.

• Prepare monthly donation and reconciliation reports to track financial activities.

• Maintain and track the receipt book register for accurate record-keeping.

• Perform general administrative tasks to support office operations, senior centers, and clinics.

• Assist with the preparation and processing of payments.

• Assist with fundraising events and society activities as directed by the Executive Committee or Executive Directors.

• Undertake other tasks and responsibilities as assigned by the Finance and Administrative

Manager.

Requierement

• Minimum of a Diploma or equivalent in Accounting, Finance, or related field.

• Proficiency in accounting software (e.g., Xero)

• Strong knowledge of Microsoft Excel, Word, and PowerPoint

• Strong understanding of accounting principles

• High level of accuracy in handling financial data and resolving discrepancies.

• Strong written and verbal communication skills in both Chinese and English

The Job

The Operations Executive plays an important role in ensuring the smooth and efficient operation of

multiple sites within our organisation. Reporting directly to the Operations Manager, this position

involves overseeing daily operations, coordinating with colleagues at various sites, and

implementing strategies to enhance operational efficiency. The ideal candidate will be detail-

oriented, proactive, and capable of managing multiple tasks simultaneously.

Responsibilities

• Support the Operations Manager to maintain IT systems and implement digitalisation efforts across the organisation.
• Review operating processes and Develop strategies with the Operations Manager to enhance day-to-day operations of various services.
• Ensure reliability of all facilities’ mechanical, electrical, plumbing and fire safety systems, either through carrying out simple repairs or coordinating with service providers to carry the necessary works.
• Complete administrative tasks relevant to quotations, service agreements & contracts, purchase orders of inventory and supplies.
• Support any other ad-hoc duties as and when required.

Requirements

• A qualification in information operations management/information technology/business administration.
• At least 2 years of relevant working experience in similar role/multi-site setting.
• Good communication and interpersonal skills.
• Possess a keen eye for details and strong drive to see things through.
• Be able to work on weekday evenings/weekends when necessary/required.

Responsibilities:

• Manage the full spectrum of sales order process, primarily for local optical shops and online business.
• Track local orders to ensure customer satisfaction and meet company objectives.
• Generate and receive necessary documents for sales orders from local optical shops and online customers, such as sales invoices and packing lists (if needed).
• File all required documents for local sales order .
• Liaise with warehouse personnel to ensure timely and complete fulfillment of local orders.
• Enter local orders into the ERP system and arrange prompt delivery to ensure customer satisfaction.
• Liaise with the warehouse and production planner to ensure the availability of goods for local orders and accurate stock replenishment for optical shops.
• Generate weekly / monthly sales reports for sales and promotion monitoring as required by the management.
• Work closely with the finance department to verify payments for local optical shop and online sales, and follow up on overdue payments from local customers with credit terms to avoid aging debtors.
• Serve as a backup for export shipments by performing simple tasks when the customer service colleague is out of the office.

Requirements:

• Minimum O levels or equivalent.
• Minimum 5 years' of experience in Customer Service.
• Knowledge required for export / import trade regulations; preparation of shipping documents.
• Strong communication skills, both verbal and written.
• Strong documentation preparation knowledge and skills.
• Proficient in MS office software application.
• Highly customer-focused.
• Results-oriented.
• Able to multi task.
• Meticulous attention to detail.

Job Description

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Provide coaching and training to the team members
• Conduct regular transaction monitoring and call reviews
• Ensure that training and development plans are in place
• Manage fair and consistent application of performance management and disciplinary measures
• Work across departments to improve business processes and enhance efficiency
• Deliver operational results
• Generate reports to clients
• Prepare monthly business review
• Other ad hoc duties as assigned

Requirements:

• Minimum 2 year(s) of relevant experience supervisory role, preferably in a contact centre or customer service environment
• Tech savvy and has good knowledge of Microsoft Office
• Possess good interpersonal and communication skills, creativity and problem-solving skills
• Able to motivate team to achieve business targets
• Good leadership and people management skills

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

Overall job objectives

• Responsible in supporting and assist the laboratory in the various areas of customer service and coordination with all related parties to meet customers expectation and needs

Core responsibilities

• Handle customer enquiries received via telephone and email, deliver customer satisfaction through excellent service quality.
• Communicate with laboratory staff on sample handling and test requirements. Assist in input customer and testing information into Test Report.
• Received test samples from customers and mark in samples on time to meet customer expected testing turn time.
• Deal with all instructions, queries and service requests promptly, accurately and within company specified time frames.
• Perform any other responsibilities as assigned by Superior

You will be a good match if you are:

• Results and service-oriented individual who possess initiative and excellent communication and listening skills
• Proactive team player with ability to work independently in challenging projects and timelines
• Enthusiastic and resourceful with a "can-do" attitude
• Immediate availability will be added advantageous

Job Scope:

• Handle counter enquiries and provide information to users on processes

• Receive applications for records/appeals at the counters and verify that the documents submitted are properly filed

• Participate in initiatives to strengthen touchpoint-centric service design and explore innovations that enhance service experience

• Provide suggestions on improving service quality and processes to enhance users’ service experience.

Requirements:

• 2 – 5 years of working experience in related industries or environment, such as in a customer-fronting job, would be an advantage

• Excellent oral and written communication skills

• Experience with using a Customer Relationship Management (CRM) system would be an advantage

• Proficient in Microsoft Office suite of applications (in particular Word, Excel, and PowerPoint)

• Candidates without the required work experience but possess the relevant skills are welcome to apply

• Pleasant service aptitude and passion to serve

• Strong interpersonal and communication skills

• Able to think on your feet to diffuse difficult situations.

• Good attention to detail

• Good time management with the ability to multi-task well

• Excellent team player who is self-driven and can also work independently

Location: Clarke Quay / City Hall

Salary: $2000/month

Contract Period: 1 Year

EA License No: 96C4864

Reg. No.: R24121728

Job Scope:

- Daily operations and administrative duties, including checking daily registrations and undertaking enforcement

- Providing customer service support and liaising with both registrars and end-users

Requirements:

- Proficient in MS Outlook, Word, Excel

- Good verbal and written communication skills

- Organised and meticulous

- Min 3 years experience in customer support, and/or operational support

- Experience with using Customer Relationship Management (CRM) systems is advantageous

Contract Period: 4 months (Dec 2024 – March 2025)

Location: Pasir Panjang

Salary: $2600 to $2,800/month

Working Hours:

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30am to 5.30pm

EA License No: 96C4864

Reg. No.: R24121728

Job Description

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Provide coaching and training to the team members
• Conduct regular transaction monitoring and call reviews
• Ensure that training and development plans are in place
• Manage fair and consistent application of performance management and disciplinary measures
• Work across departments to improve business processes and enhance efficiency
• Deliver operational results
• Generate reports to clients
• Prepare monthly business review
• Other ad hoc duties as assigned

Requirements:

• Minimum 2 year(s) of relevant experience supervisory role, preferably in a contact centre or customer service environment
• Tech savvy and has good knowledge of Microsoft Office
• Possess good interpersonal and communication skills, creativity and problem-solving skills
• Able to motivate team to achieve business targets
• Good leadership and people management skills

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

• Contact and Communicate with Customer (Local and Region)
• Liason with customer on inquiry and Order
• Provide Quotation and offer to Customer
• Work closely with Sales and Engineering colleagues
• Order Processing, Order Confirmation
• Follow up with Customer on Delivery and Shipment, Invoicing and
• Delivery Order
• Assist in Exhibition, Road Show, Sales Event or Marketing activities
• Contact and Communicate with Supplier
• issue Odder to Supplier (Local and Oversea)
• Order and Delivery Tracking
• Shipping and Receiving. Shipment Booking and arrangement,
• Incoming stock check Incoming stock storage, maintain inventory record and re-ordering of stock
• Document filing, preparation, data entry, product label printing, office upkeep
• Simple Book Keeping
• Task Orientated and Self Motivated

Correspondence: Through Email [email protected]

Job Scope:

• Reminder to SE Comm for Quarterly Stars submission
• Consolidate and validate all awards submissions
• Obtain approval and procurement of vouchers
• Update Staff Portal
• SE e-training management
• Analysis of survey findings
• Update Quick Service Improvement Repository
• Any administrative matters as required

Duration:

From 3rd/4th week of Nov 2024 to Mar 2025

Requirements:

Diploma qualification

Admin related experience

Able to start work immediately

Working Hours:

Mon to Thurs – 8.30am to 6pm

Fri – 8.30am to 5.30pm

Salary:

$2700/mth

Location:

Near Dover MRT

Reg No: 96C4864

EA License No: R22110839

Responsibilities:

• Ensure the timely preparation of accounting deliverables (financial statements / management reports / GST filing)
• Review of supporting financial documents (invoices, bank statements)
• Review of the financial information/management accounts prepared by associate
• Ensure that clients comply with local statutory and GST requirements
• Provide guidance and advice on matters (accounting/GST) and escalate these matters to manager if required
• To be an effective coach/leader to fellow team members
• Ensure the timely processing and sending of invoice upon the completion of engagement
• Ensure the timely circularization of AR chaser emails and timely collection of AR

Requirements:

• Degree in accountancy / ACCA equivalent
• Have at least 2 years of working experience relevant
• Proficiency in Microsoft Office and Xero would be an added advantage

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251

Registration No | R22111484