Total 69,280 Manager customer service manager job vacancies in Singapore

Key Responsibilities:

• Leads and directs concurrent standard or complex projects and in the case of program management, ensure the management of multiple related projects directed towards a common objective.
• Engages with stakeholders to deliver projects from original concept through final implementation.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Ensures that the project/program delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
• Manages the delivery of the project/program, including rigorous scope control and change management.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
• Documentation and management of risks and issues.
• Ensures clear and concise communications to all stakeholders.
• Provides pre-sales support by working with sales teams to scope and cost a project or program solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
• Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organization's consulting and technical services offerings.
• Coordinates activities of the project teams through task delegation, resource assignment and program management.
• Performs any other related task as required.

Knowledge and Attributes:

• Advanced project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Excellent written and verbal communication skills.
• Excellent team-building skills and ability to work in high-pressure environments.
• Advanced ability to manage urgent and complex tasks simultaneously.
• Advanced business acumen and commercial skills.
• Passionate, strong initiative, self-driven with a commitment to succeed.
• Advanced influencing ability whilst taking a collaborative approach.
• Decisive with good attention to detail ability.
• Advanced ability to promote project services to both internal stakeholders and external clients.
• Excellent competency in project change management.
• Extended knowledge of the industry, domain, or technology related to the client's project.
• Advanced problem-solving and analytical skills to identify and address issues that may arise during project implementation.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business and / or project management or related field.
• Relevant project management certifications preferably PMP required.
• ITIL certification is beneficial.

Required Experience:

• Advanced demonstrated project/program management experience preferably in a multinational Professional Services environment.
• Advanced client engagement experience.
• Advanced demonstrated understanding of the project/program life cycle.
• Advanced demonstrated competency in project/program change management.
• Advanced proven experience managing expectations when balancing alternatives against business and financial constraints.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Functional Description

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This critical team is responsible for managing enterprise risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

Responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Planning and delivering of high performing models, meeting agreed deadlines and ensuring accurate, efficient implementation of models in production systems
• Learning industry developments and best practices, conducting research and development to incorporate best in class modelling methodologies and share with the team
• Performing annual reviews, performance monitoring reviews, retrains and remediation activity on models as required
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions
• Lead, engage, and inspire a large team of high performing risk management professionals

Qualifications:

• PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research and etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques. PhD degree with practical experiences NLP is a significant plus.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights.
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Strong people leader and team player with a demonstrated ability to develop team members and create highly effective and results-driven culture
• Strong relationship management and proven track record of positively collaborating and partnering with stakeholders
• Ability to learn quickly and work independently with sophisticated, unstructured initiatives
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint

Title: Account Manager

Industry: Tools

hybrid

Description:
The role focuses on building and maintaining strategic partnerships with distributors and dealers to position products as the first choice for end-users. Responsibilities include driving sales growth through action plans, developing and implementing business proposals, and collaborating with internal teams to identify new opportunities. The position requires leading contract and pricing negotiations, preparing sales forecasts, and engaging in extensive regional travel.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or Engineering
• Minimum 7 years of outside sales experience managing distributor and dealer channels
• Proficiency in English and one additional language (Mandarin, Bahasa Malay, or Indonesian)
• Strong negotiation, communication, and relationship-building skills
• Familiarity with CRM software, MS Excel, PowerPoint, Salesforce, or SAP BW
• Proven ability to work independently, meet sales targets, and handle multiple projects under pressure
• Willingness to travel to the client's region

(EA:20C0196)

R22108971

As a fast growing Cloud Analytics services organisation, looking for qualified sales manager to meet revenue targets. The person will be responsible for achieving targets by both hunting new logos and farming existing customers. The ideal candidate will have in-depth knowledge of entire sales process, generate leads, maintain relationship with key technology partners & customers and close deals. We are looking for those with track record of success and inspire the team by example. This role focuses predominantly Singapore as the target geography.

Some of the key responsibilities include:

· Responsible for meeting revenue targets leveraging own contacts, lead generation activities and alliance partners

· Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. Act as point of contact for resolution and escalation of all key items with the client and internally

· Target the right clients, grow quality pipeline, win profitable deals, and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value

· Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity

· Create a direct relationship with the owner or decision-makers of enterprise companies in Singapore.

· Interact with senior management levels at a client which involves negotiating or influencing on significant matters

The ideal candidate has:

· Has prior experience in leading and closing multi-year deals

· Having some prior experience in selling cloud services based data warehousing or analytics/ data science solutions

· Ability to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem

· Ability to provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives

· Ability to originate new opportunities

Qualifications

· Minimum of 5 years’ experience in selling cloud (IaaS or PaaS) and/or analytics services.

· Possess any of the cloud fundamentals certification

· Have sold deals of data warehousing, analytics solutions

· Have positioned winning strategy development and value proposition development

· Proven ability to work creatively and analytically in a problem-solving environment

· Excellent communication (written and oral) and interpersonal skills

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

• Assists the Outlet Manager in preparing annual operating budget in conjunction with Director of F&B.
• Assists the Outlet Manager to maximize profitability of the restaurant & room service.
• Ensures that staff completely understand company policies & standards
• Assists the Outlet Manager in analyzing menus and products of competitive restaurants & room service.
• Assists the Outlet Manager in recruiting, training and evaluating employees.
• Assists the Outlet Manager to inspect the physical condition of furniture and decorations.
• Checks the tidiness & cleanliness of staff, ensures grooming standard is implemented.
• Checks and ensures the timely submission of the Daily bar inventory and par report, against restaurant or bar sales report at the end of each shift.
• Conducts daily briefing and de-briefing for a function assigned.
• Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with quests, subordinates, immediate superior and other section heads.
• Prepares daily cover count and revenue report for the outlet.
• Attends daily F&B briefing, F&B Meeting in the absence of the Outlet Manager, and all other training sessions and meeting required for the position.
• Administers personnel action, on leaves, overtime requests, disciplinary actions and commendation.
• Identifies and solves problems in service in a professional manner. Handles guest complaints professionally.
• Reports and controls breakage and losses in the assigned outlet.
• Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to service operation.
• Knows and understands all the food and beverage policies and procedures in service of food and beverage in order to ensure the correct implementation.
• Follows control procedures in food and beverage cost and cashiering.
• Promotes guest satisfaction in the outlet.
• Receives and handles booking inquiries and special arrangement.
• Controls the requisition point and par stock level for beverage supplies, food supplies, guest supplies and bar supplies in the outlet.
• Coaches and counsels captains, bartenders and waiters effectively.
• Motivates a strong team within the outlet section.
• Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs.
• Performs other duties as assigned by Outlet Manager, Director of F&B.

Job Description:

•Responsible for sales for Aviation Lubricants and Chemicals

•Oversees business development of organization within Asia Pacific Region

•Forecasting and developing sales strategies plans to meet business objectives in terms of revenue and margin.

•Analyze market, industry trend and the competition to identify new sales opportunities for current and future business needs of customers.

•Provide excellent customer service and ensure customer satisfaction to develop long term relationships with key/current/prospective customers.

•Prepare weekly & monthly sales reports of progress and forecasts to internal and external stakeholders.

•Deliver sales presentation to customers.

•Performing pricing analysis and manage stock inventories.

•Lead, train and manage sales team performance to achieve annual sales targets.

•Manage internal and external audit and certification.

•Need to travel to overseas – business trip

•Other ad-hoc duties as assigned.

Requirements:

•Diploma in Sales & Marketing or equivalent

•Minimum 2-3 years’ corporate sales experience, preferably in Aviation Industry

•Good selling skills & confident in presenting company’s portfolio

•Presentation Skills

EA PERSONNEL: R1988532

EA LICENCE: 21C0430

The Deputy Contracts Manager is responsible for all cost and contractual issues on Main contract as well as Sub-contracts connected to the project.

A summary of the responsibilities for this position is, and not limited to, as follows:

• Preparation of Monthly Progress claims, variation orders and payments to subcontractors
• Involve in managing and reporting of project budget & cost control
• Responsible in Post-Contracts administration for both the Main Contract and Subcontracts
• Monitor all financial aspects of the projects to ensure projects run according to budget
• Liaise and establish rapport with consultants, quantity surveyors, architects, developers and contractors on certification of claims for payment
• Be familiar with various stages of projects so as to source for the most viable yet reasonable priced materials
• Able to share new perspectives on cost, orders and claims
• With the understanding of the contractual legal rights, he/ she will be involved in advising the management on their position of the contract from the tender stage

Qualifications and Education Requirements

• Degree/Diploma in Quantity Surveying, Building or Civil Engineering
• Minimum 8 years working experience in tendering, estimating and measurement of quantities on projects worth at least $100 million
• Candidates with knowledge in Singapore Institute of Architects (SIA) Conditions of Contract, REDAS, FIDIC, FIDIC Short Form of Contracts will be an added advantage

Monday - Friday: 9am - 5pm

Job Responsibilities

• Regular ecommerce warehouse duty
• Receiving stocks,
• Pick and pack accordingly
• Take pictures of item
• Prepare shipment
• Other Adhoc Task

Requirements

- English and Mandarin Speaking to coordinate with stakeholders in Hongkong and Taiwan

- Physically Fit and able to lift and move heavy weight

Interested applicants kindly apply through this job portal or email [email protected] and I will contact you.

Regrettably, only shortlisted candidates will be notified.

Goh Boon Hui R24122338

Just Recruit Singapore Pte Ltd - EA12C6295

Availability: Immediate

JOB REQUIREMENTS

1. Strong Accounts background
2. Able to work independently
3. Good communication skill
4. Deligent and meticulous

JOB DESCRIPTION

Accounts Payable

Monitor and ensure data of inventories/ invoices/ vendor particulars are input into the Accounting System.
Ensure all documentations are well received, invoices tally with delivery orders and ensuring payment are promptly issued within credit term.
Generating of payment vouchers and issuance of cheques.
Ensure payment are immediately entered into the Accounting System upon payment.
Proper filing and book keeping.

Accounts Receivable

Generating invoices accordingly to certified payment.
Follow up on accounts receivable with relevant clients.
Ensure timely collection of payment.
Keeping proper documentations and paper trail regarding related AR matters.

Monitoring of Project

Generate weekly (WIP) Work-in-progress report to reflect revenue, COGS, labour costs and other operating expenses to derive the profitability of the week.
Ensure timely and justifiable certification of payment are provided by Clients.
Keep track of progress claim status and Accounts Receivable.

Finalization of Project

Generate report to reflect the statistics of man-hours/ COGS/ operating expenses and update to system for future reference.
Finalize payment and keep track of retention amount and time frame.
Final settlement of payment and record project reference into “Completed projects”.

Administrative Duties/ Others

Generating of invoices, payment vouchers and other related documents.
Ensure neat and tidy book keeping.
Assist with issuance of wages to workers and breaking down into the appropriate monetary denominations.
Fulfil any other ad-hoc duties as and when assigned by Superior/ Management.
Reimbursement to employees / Petty cash.
Generate weekly reports for Management review. (Progress Claim status, WIP and Accounts Receivable)
Handle GST quarterly report and filing, Form C-S/C submission.
Liaise with auditors for statutory reporting and compliance.

Coordinate with Human Resource and Logistics

Company’s Profile:

Our client is a Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a L&D Training Manager to join their team and contribute to their ongoing success.

Location: Paya Lebar

Working hours: Monday – Friday, 8.30am - 6pm

Job Responsibilities:

• Develop and implement training admin processes to meet client needs.
• Work with client’s department heads to identify and streamline processes for efficiency improvement.
• Coordinate training sessions with internal and external parties.
• Lead and support a team of 15 training admin staff.
• Oversees daily end to end training admin operations.
• Present monthly reports to management.
• Table monthly management meetings.

Requirements:

• At least 5 years’ work experience in training operations and process improvement
• Strong leadership skills in leading and motivating a team to meet company objectives
• Excellent communication skills with internal and external stakeholders

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Job Description & Requirements

The Manager will be responsible for overseeing automotive maintenance projects and supporting the Engineering and Operations Control team through innovation and data analysis. The role requires expertise in project execution, optimizing maintenance processes, and leveraging data analytics to drive operational efficiency. The Manager will also play a key role in implementing technological advancements and continuous improvement initiatives to support business objectives.

Key Responsibilities:

1. Project Management for Corporate Fleet:

• Oversee projects, from planning and execution to monitoring and closure.
• Ensure all maintenance activities align with safety standards, quality control, and regulatory compliance.
• Coordinate with cross-functional teams to ensure timely and cost-effective project delivery.
• Manage project timelines, budgets, and resources effectively.
• Track and report project progress to senior management and key stakeholders.

2. Support Engineering & Operations Control:

• Collaborate with workshop operations teams to drive improvements in fleet maintenance operations.
• Develop and implement data-driven strategies to enhance operational performance, including efficiency, productivity, and resource utilization.
• Use data analytics and KPIs to monitor and evaluate the performance of maintenance processes.
• Assist in the development of dashboards and reporting tools to provide real-time insights into maintenance performance and equipment health.

3. Innovation & Continuous Improvement:

• Identify opportunities for innovation and process improvement in automotive maintenance operations.
• Stay up-to-date with the latest trends in automotive engineering and operations control to ensure the company remains competitive.

4. Stakeholder Collaboration:

• Work closely with internal teams (Engineering, Operations, IT, etc.) and external partners (vendors, subcontractors, etc.) to ensure alignment on project goals and execution.
• Engage with senior management to align project outcomes with business strategy.
• Provide technical guidance and support to the maintenance and operations teams.

5. Resource & Team Management:

• Lead training initiatives to ensure that teams are proficient in the latest tools and technologies related to automotive maintenance.

Key Qualifications:

• Bachelor’s degree in Mechanical Engineering, Automotive Engineering, or related field.
• Minimum of 5-7 years of experience in automotive maintenance, project management, or engineering operations control, with at least 2 years in a managerial or supervisory role.
• Proven experience managing complex automotive maintenance projects. PMP or similar certification is advantageous.
• In-depth knowledge of automotive systems, fleet maintenance, and data analytics.
• Strong analytical skills and experience with data analysis tools to optimize operations.
• Experience implementing new technologies, driving process improvements, and promoting innovation.
• Strong written and verbal communication skills, with the ability to influence stakeholders and present data-driven insights.

Competencies:

• Strong problem-solving and critical thinking skills.
• Proactive approach to identifying and implementing solutions.
• Ability to manage multiple priorities and projects simultaneously.
• Ability to work effectively in a fast-paced and dynamic environment.

Working Conditions:

• Office-based with regular visits to automotive maintenance sites and operations centers.
• Occasional travel may be required to meet with external vendors and stakeholders.

Job description

About KuaiLu Technology:
KuaiLu Technology empowers enterprises with a one-stop online office engine, integrating HR, finance, procurement, and administrative workflows for seamless and secure operations. With intelligent meeting tools and AI-powered search functions, we help businesses boost efficiency and enhance data security.

Position Overview:
We are looking for a highly motivated Account Manager / Sales Manager to drive growth and strengthen client relationships. This role combines business development, solution promotion, and account management to achieve sales targets and support company goals.

Responsibilities:

• Identify and secure new business prospects.
• Promote and sell innovative corporate solutions.
• Manage and nurture existing client accounts.
• Implement effective sales processes.
• Ensure timely follow-up on outstanding payments and required documentation.
• Gather and analyze market data for printing products and solutions.
• Consistently achieve sales targets.
• Perform other duties as assigned by management.

Requirements:

• Diploma, degree, or equivalent qualification.
• 1–2 years of B2B sales experience (preferred).
• Strong interpersonal, communication, and presentation skills.
• Professional experience in sales or customer service roles.
• Comprehensive training will be provided.

What We Offer:

• Competitive commission payouts.
• Opportunities for professional development and career growth.
• A chance to work with cutting-edge solutions in a dynamic industry.

Location: Southeast Asia

Take the next step in your career. Apply now and become part of KuaiLu Technology's success story!

Since 2014, Ireckonu has raised the bar in the hospitality tech industry, with many of our solutions becoming industry standard. Led by its vision to accelerate the digital transformation in hospitality industry, we have continuously perfected our state-of-the-art product and put a powerful, yet easy-to-use CORE middleware solutions with wrap-around applications. This means we can provide solutions ranging from big international brands to small regional chains so everyone can undergo true digital transformation. We are proud to have become partners with some of hospitality's best brands such as CitizenM, Loews, and Mandarin Oriental Hotel Group.

All of these are achieved thanks to the passion, talent, and knowledge of our team. At Ireckonu, we pride ourselves on our diverse range of nationalities and backgrounds and every employee plays an important role in building an environment where you can reap the rewards of your hard work. We also pride ourselves on our values; such as family, partnership, universal principles, and a passion for technology which are deeply embedded in our core. If you want to contribute to a growing business, be challenged, and see the impact of your work, then you have come to the right place.

Sales and Account Development

• Develop and execute a strategic territory sales plan to drive adoption of IRECKONU’s cloud-based middleware solutions and Customer Data Platform within your region.
• Meet and exceed sales quotas by building a robust pipeline of new customers and upselling existing accounts.
• Identify and target hotels, management companies, and ownership groups that can benefit from IRECKONU’s solutions.
• Build meaningful and long-lasting relationships with customers by understanding their operational needs and aligning them with our platform's capabilities.
• Drive upsell opportunities by introducing customers to additional features, modules, or services, ensuring they maximize the value of their IRECKONU investment.

Industry Expertise and Consultative Selling

• Utilize your deep understanding of hotel operations and tech challenges to present IRECKONU’s solutions as the answer to their pain points, including data unification, guest personalization, and operational efficiency.
• Apply consultative selling techniques (knowledge of MEDDICC methodology is a plus) to understand prospect decision-making processes and address objections effectively.
• Stay informed about trends in hotel technology, guest experience platforms, and competitors to position IRECKONU as the preferred partner.

Customer Success and Renewals

• Foster strong, strategic relationships with key accounts, focusing on retention, renewals, and growth opportunities.
• Collaborate with Customer Success and Project Management teams to ensure seamless onboarding and implementation for new customers.
• Conduct regular account reviews to set clear objectives and milestones, ensuring client satisfaction and ROI.

Market Representation

• Represent IRECKONU at trade shows, conferences, and events as a thought leader in hospitality technology.
• Be physically present at the IRECKONU office in Singapore
• Collaborate with Marketing to implement localized strategies for generating leads and building brand awareness in your region.

Operational Excellence

• Maintain up-to-date records in our CRM system, including detailed account notes, opportunities, and activities.
• Negotiate and prepare contracts that reflect IRECKONU’s terms while considering customer needs and legal ramifications.

Your Profile

Required Skills and Experience

• Minimum of 1 years’ experience in hotel tech sales or a related field, ideally selling SaaS solutions tailored to hospitality.
• Proven success in closing deals with hotels, hotel brands, or management companies.
• Strong presentation, negotiation, and communication skills.
• Experience working independently, meeting sales targets, and managing a diverse sales pipeline.
• Familiarity with hotel operations and systems (e.g., PMS, CRS, guest engagement platforms).

Preferred Skills

• Experience selling middleware or guest personalization platforms is a strong advantage.
• Knowledge of IRECKONU's solutions is a must
• Proficiency with CRM tools (e.g., Salesforce), Microsoft Office Suite, and other sales applications.

Key Attributes

• Self-motivated, adaptable, and resilient in a fast-paced environment.
• Analytical mindset with a focus on uncovering opportunities and delivering results.
• Passion for technology and the ability to communicate its value in transforming the hospitality industry.

Travel Requirements

• Ability to travel to meet clients, attend trade shows, and support corporate initiatives as needed.

About Our Client

Our client is a renowned and popular golf and country club located in the Eastern Region of Singapore.

They are now looking for a competent and committed individual to join their team.

IT Manager

Job Highlights:

• 5 days week (Monday to Sunday)
• Working Hours: 8am to 5.15pm OR 8.30am to 5.45pm
• Monthly mobile phone allowance
• Staff transport provided at Tanah Merah MRT station.

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Job Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be added advantage.
• At least 3 years of experience in similar capacity.
• Ability to manage and synergize team.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details with recent photograph, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 |UEN: 53435609E

Main Duties & Responsibilities:

• Report directly to Operation Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
• To establish good relationship and provide excellent service to customers
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc
• Empower staff to accomplish task and achieve desired goal
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Purpose

Tokenize Xchange is one of South East Asia’s largest digital asset exchange by trading volume and users. We strive to be the reliable and secure platform for fiat to crypto on-off ramp services while creating utility for our users’ digital assets.

We are seeking to hire a Product Manager to manage the product development process within the organization. The ideal candidate should be able to research to determine our clients’ needs to determine the features on our product. The product owner will also be collaborating closely with the engineering department to ensure timely delivering of objectives. Ultimately, the product owner should be able to lead the product development team toward achieving the vision and mission of the organization.

Responsibilities

· Collaborating with users and clients and internal teams to understand and their needs and translate them into product requirements

· Leading the product development process

· Develop detailed product feature specifications and ensure they’re clearly understood by the development teams

· Acting as the main point of contact between various departments and development teams

· Managing and prioritizing product backlog items

· Monitoring and evaluating product progress at each stage of the process

· Identifying areas of improvement.

· Keeping stakeholders informed of the status of the product

Requirements

· Bachelor’s degree in Computer Science, Computer Engineering

· Min 2 years in Product Management related roles with roven hands-on experience managing all stages of the product life cycle

· In-depth knowledge of Scrum and Agile Software Development Methodology

· Working knowledge of product development architecture

· Proficiency in the use of analytic tools

· Ability to prioritize effectively

· Excellent knowledge of user-centered design principles

· Excellent oral and written communication

· Ability to work with large teams

· Understanding of design quality standards

Mon to Fri: 8am to 5:45pm

Job Description

• Set strategy and direction for the product line to optimize P&L by gaining market share, increasing profitability and developing new business opportunities

• Own marketing budget and coordinate promotion actions for respective products

• Coordinate product operations throughout the product lifecycle being the link between sales, engineering and production managers

• Part of business unit organization with global coverage

Job Responsibilities

• Familiar with the connector requirement in storage, server and CPU sockets

• Run market analysis including competitive activity and maintain market intelligence on respective product line with support of market intelligence team and regular interaction with sales team

• Gather and prioritize customer requirements on products interfacing with sales teams

• Identify need for product extensions / modifications and prepare required ARs

• Define positioning of product line in market as well as Go-To-Market strategy and prioritisation amongst product to optimize overall gross margin of product line

• Coordinate new product launches working closely with sales and plant product managers to keep TTR as short as possible

• Prepare promotion material and drive marketing actions to support the sales with help of Marcom team

• Design pricing rules and lead regular reviews of their application; modifying them to maximize profitability

• Identify new business opportunities and coordinate their Go-To-Market working closely with sales

• Review and challenge sales targets on product line as part of the budget reviews

• Review and challenge cost, lead time and quality targets quarterly with site production manager, operations and planning teams.

• Be involved in the relationship management with strategic customers/partners

• Approve specific pricing decision as part of the pricing escalation process

Job Requirement

• Business/marketing related experience gained from electronics/technology/connector related industry

• Passionate with technology

• Able to communicate in Mandarin for liaise with Mandarin speaking people

• Strategic, analytical, international mindset

About the Role:

We are hiring a Project Manager5. The Project Manager will be managing electrical engineering projects. The work covers project planning, scheduling, cost estimation, quality control, and stakeholder communication. The Program Manager needs hands-on experience with industry-standard tools like Microsoft Project, to create project timelines, manage budgets, and ensure compliance with safety standards. They will collaborate with internal teams, conduct site inspections, and engage with clients and vendors. Our company aims to develop a well-rounded, capable professional ready for a Project Manager role.

Specific Responsibilities:

1. Project Planning and Scheduling: Develop detailed project plans, timelines, and schedules to guide project execution from start to finish.

2. Resource Allocation and Budget Management: Allocate resources effectively and manage the project budget to meet financial targets.

3. Risk Management: Identify potential risks, develop mitigation strategies, and address issues proactively to minimize project disruptions.

4. Team Coordination and Leadership: Lead and coordinate the project team, ensuring tasks are completed on time and fostering effective communication.

5. Client and Stakeholder Communication: Serve as the primary point of contact for clients and stakeholders, providing regular updates and addressing concerns.

6. Quality Control and Compliance: Oversee quality assurance processes and ensure that the project meets industry standards and regulatory requirements.

Technical Skills and Competencies:

'1. Project Scheduling and Planning: Expertise in creating detailed project plans, timelines, and schedules using tools like Microsoft Project, Primavera P6, or Gantt charts.

2. Budgeting and Financial Management: Proficiency in cost estimation, budgeting, and financial tracking to keep projects on budget and maximize profitability.

3. Risk Analysis and Mitigation: Ability to identify potential risks, conduct risk assessments, and develop mitigation strategies to minimize project impact.

4. Quality Assurance and Control: Knowledge of quality management processes and standards (e.g., ISO 9001) to ensure project deliverables meet specifications.

5. Contract and Vendor Management: Experience in negotiating contracts, managing vendors, and overseeing procurement processes to ensure timely and cost-effective deliveries.

6. Proficiency in Project Management Tools: Skilled in using software like Microsoft Project, Asana, Trello, or Jira for project tracking, task management, and team collaboration.

This is a Mid- Career Program - Any Singaporean or PR above the age of 40 is welcome to apply

As the Restaurant Manager, you will oversee the day-to-day operations, ensuring smooth and efficient service while maintaining the highest standards of food quality and customer experience. You will be responsible for managing the staff, controlling costs, and implementing strategies to improve profitability while upholding the authenticity and quality of Korean cuisine.

[Key Responsibilities]

· Operational Management:

- Oversee the daily operations of the restaurant, including kitchen, dining, and customer service.

- Ensure food preparation and presentation meet the highest standards, adhering to Korean culinary traditions.

- Monitor inventory and manage supplies, ensuring the availability of key ingredients, especially those critical for authentic Korean dishes.

- Ensure compliance with health, safety, and sanitation regulations.

· Customer Service:

- Lead efforts to provide excellent customer service, creating a welcoming and comfortable atmosphere for all guests.

- Handle customer complaints and feedback professionally and work on continuous service improvement.

- Develop strategies to enhance the customer experience and increase customer loyalty.

· Staff Management:

- Recruit, train, and manage restaurant staff, including kitchen and front-of-house teams.

- Create work schedules, manage shifts, and oversee team performance to ensure efficient operation.

- Foster a positive work environment and motivate the team to deliver top-notch service.

- Conduct regular training sessions on food safety, service techniques, and knowledge of Korean cuisine.

· Marketing & Promotion:

- Assist in promoting the restaurant through social media and digital marketing platforms.

- Coordinate special events, seasonal promotions, or themed nights that highlight Korean culture and food.

- Work closely with the Managing Director to develop and execute marketing strategies aimed at attracting more customers.

· Inventory & Supply Chain:

- Monitor stock levels of food and beverages, ensuring that key ingredients for Korean dishes are available.

- Maintain relationships with suppliers, negotiate contracts, and oversee the timely delivery of goods.

- Implement inventory control measures to minimize waste and optimize resource use.

· Quality Control:

- Ensure all food and beverages meet quality standards in taste, presentation, and freshness.

- Work closely with the kitchen team to maintain consistency in the delivery of signature Korean dishes.

- Regularly review and update the menu in collaboration with the head chef to reflect seasonal ingredients and customer preferences.

[Qualifications]

· Bachelor's degree in Hospitality Management, Business Administration, or a related field.

· Minimum 1+ year of working experience as a Restaurant Manager or similar role, preferably in a Korean restaurant or the F&B industry.

· Strong knowledge of Korean cuisine, culture, and ingredients.

· Excellent leadership and team management skills, with experience managing a diverse staff.

· Solid understanding of restaurant operations, including customer management, and inventory management.

· Ability to handle high-pressure situations, particularly during busy meal times.

· Proficiency in point-of-sale (POS) systems.

· Proficiency in Korean language is preferred to effectively communicate with Korean staffs and Korean customers.

*We regret to inform you that only shortlisted candidates will be notified. Thank you.

• Managing the planning and design stages of construction projects.

• Contributing technical expertise to project drawings and designs.

• Performing cost calculations and preparing financial projections.

• Liaising between contractors, subcontractors, vendors, and suppliers.

• Overseeing construction engineering processes.

• Performing regular tests on materials and procedures to ensure compliance with industry regulations.

• Ensuring that the construction project is completed on time and within budget.

• Documenting processes and keeping detailed construction logs.

• Presenting construction project progress updates to clients and senior managers.

Responsibilities:

• Foster and cultivate robust client relationships by identifying and addressing client needs, delivering bespoke financial planning, and tailored solutions.
• Conduct in-depth market analysis to recommend appropriate financial products and services, driving achievement of sales objectives.
• Educate clients on the features, benefits, and potential risks of financial products while providing expert investment guidance.
• Build and sustain long-term client partnerships, enhancing customer satisfaction and loyalty.

Requirements:

• A bachelor’s degree or higher in finance, economics, business management, or a related discipline is highly desirable.
• Prior experience within state-owned enterprises, with a comprehensive understanding of their corporate culture and operational workflows, is preferred.
• Exceptional communication skills, advanced sales techniques, and a client-centric mindset to deliver professional solutions and guidance.
• Strong aptitude for learning and adaptability, enabling swift mastery of financial products and market trends.
• A collaborative team player with a positive attitude and the resilience to thrive under pressure.

Benefits:

• Access to a structured training program and a clear career advancement pathway, offering outstanding professional growth opportunities.
• Competitive remuneration package, encompassing a base salary, performance-based commissions, and bonuses.
• Comprehensive employee benefits and vibrant team-building activities that foster a supportive and dynamic workplace environment.

We welcome driven and experienced sales professionals to join us in shaping a prosperous future together! For further inquiries or to express your interest, please contact us via WhatsApp at 82628788, and we will promptly arrange an interview.

Job Description

The Project Manager is responsible in making decisions that ensure the quality and timeliness of construction deliverables by overseeing onsite operations teams, vendors, subcontractors and clients.

Job Responsibilities

• Assisting the Senior Project Manager in managing project engineering of electrical systems including planning and defining project scope, goals and deliverables
• Developing project plans, including timelines, budgets, and resources allocation
• Work together with Senior Project Manager to ensure project progress meet project submission, project schedule including coordinating activities and resolving problems
• Managing the work activities and performance of the subcontractors, supervisors and workers and liaise with clients, relevant authorities and consultants to resolve bottlenecks
• Ensure compliance with safety regulations and industry standards
• Communicating project status updates to stakeholders, including clients, management and team member
• Identify and mitigate project risks and issues
• Maintain quality standards, carry out site inspections and resolve technical issues on time
• Prepare and update all site reports, monitor and report progress of project
• Conduct safety compliance and risk assessment

Job Requirements

• Min. 10 years of experience in Electrical works
• Degree in Electrical Engineering or equivalent
• Strong understanding of electrical systems, codes, and regulations
• Knowledge of project management software and tools
• Experience with electrical works, Low Voltage (LV) switchgear, distribution board, cable selection, electrical single line drawing, cable containment system, lighting fixtures
• Good knowledge in AutoCAD drawings
• Strong leadership and communication skills to effectively manage teams and stakeholders
• Analytical and problem-skills to identify and mitigate project risks and issues
• Attention to detail and ability to maintain accurate project documentation