Total 29,717 Manager customer service manager job vacancies in Singapore

About my client

My client is a leading and prominent telecommunications provider, well-known for delivering innovative solutions in mobile, broadband, and digital services across multiple markets. It plays a pivotal role in connecting businesses and individuals with cutting-edge technologies, driving digital transformation.

As part of its continuous growth, they are seeking a Corporate Communications Manager who would play a critical role in managing media relations, crafting compelling narratives, and effectively handling issues or crises that may arise in a dynamic and competitive industry

About the role

Reporting to the Director of Strategic Communications

• Develop and execute comprehensive corporate communication strategies to support business objectives and enhance the organization’s public image.
• Lead and manage media relations efforts, including drafting press releases, speech writing, and responding to media inquiries.
• Handle issues management effectively, ensuring clear, timely, and impactful communication during crises.
• Collaborate with internal and external stakeholders to produce clear, factual, and relevant written materials, including speeches, reports, and presentations.
• Plan, coordinate, and execute projects, ensuring delivery within stipulated objectives and timelines.
• Build and maintain strong relationships with peers, senior management, and external stakeholders, including the media, to foster positive outcomes.
• Leverage technology and digital tools to streamline communication processes and ensure efficient project management.

Skills and experience required

• Proven track record of successfully leading projects and achieving communication objectives.
• Exceptional writing and editing skills, including speech writing, with a passion for crafting impactful messages.
• Strong organizational and planning abilities, with a proactive and resourceful approach to problem-solving.
• Excellent interpersonal and relationship management skills, with the ability to influence peers, subordinates, senior leaders, and media professionals.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our General Assurance Practice works with organisations to navigate regulatory complexities by improving their corporate reporting, and supporting their compliance with regulatory requirements and contractual agreements. As one of the world's leading global network of audit firms, our clients include leading companies listed on the Singapore Exchange (SGX), MNCs and emerging companies in Singapore. As part of the firm’s largest line of service, we thrive in a dynamic and fast-paced working environment, helping clients across industries, interacting with every aspect of their activities, understanding their business to identify areas to add value and offer insightful audit advice.

About you

• A degree in Accounting or related field
• At least 5 year of experience in the audit field (preferably gained at a Big 4 firm)
• Excellent analytical skills
• Strong team working skills
• Excellent verbal and written communication skills
• An ability to work effectively in a fast paced and dynamic environment
• Good project management and interpersonal skills
• Keen business awareness

Thank you for your interest in developing a career with PwC Singapore.

Only shortlisted candidates will be notified due to the high number of applicants for this role.

Develops managers to recruit sales representative with the capability to access its desired target market.

Implementing developmental and motivational activities to increase productivity and competence.

Coordinates Training and Development unit for developmental programs.

Implements and promotes sales drives and campaigns.

Requirement

• Minimum A Level / Local Diploma in any field
• Proficiency in English
• No work experience required
• Minimum age requirement: 21 years old (MAS requirement)
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

A Cleaning Service Manager in Singapore oversees the management and coordination of cleaning services provided to clients in various sectors such as residential, commercial, and industrial environments. Their responsibilities extend to ensuring the delivery of high-quality cleaning services, managing cleaning teams, maintaining compliance with local regulations, and optimizing the operations of cleaning services. Here's a breakdown of key duties and responsibilities of a Cleaning Service Manager in Singapore:

1. Staff Management and Supervision

• Hiring and Training: Recruit, train, and onboard cleaning staff, ensuring they understand cleaning protocols, safety standards, and customer service expectations.
• Team Leadership: Supervise cleaning teams and ensure they are performing their duties efficiently and professionally.
• Scheduling and Shift Management: Develop and manage work schedules, ensuring adequate staffing levels for various shifts and client needs.
• Performance Monitoring: Evaluate employee performance, provide feedback, and take corrective actions when needed.

2. Quality Control and Service Delivery

• Inspections: Conduct regular site inspections to ensure that cleaning standards are being met and maintain cleanliness and hygiene levels.
• Client Satisfaction: Ensure that all cleaning services meet or exceed client expectations and handle customer feedback or complaints effectively.
• Service Customization: Tailor cleaning services to the specific needs of different clients, whether they are residential, corporate, or industrial.

3. Operational Management

• Inventory and Supplies: Oversee the procurement, management, and maintenance of cleaning supplies and equipment.
• Equipment Maintenance: Ensure that cleaning tools and machines are in good working condition and arrange for repairs or replacements as needed.
• Cost Management: Monitor operational costs, including staff wages, cleaning supplies, and equipment, to ensure efficient resource utilization and minimize waste.

4. Compliance and Safety

• Regulatory Compliance: Ensure adherence to local laws and regulations related to health, safety, and environmental standards, including waste management and disposal.
• Health and Safety: Implement and enforce safety protocols to prevent accidents and injuries, such as the proper handling of cleaning chemicals and equipment.
• Training on Safety Standards: Conduct regular training on workplace safety and cleanliness for staff, ensuring compliance with Singapore's Workplace Safety and Health (WSH) regulations.

5. Client and Relationship Management

• Client Communication: Serve as the primary point of contact for clients, responding to queries, resolving issues, and maintaining positive relationships.
• Contract Management: Manage and renew service contracts, ensuring terms are met and renegotiating as necessary.
• Proposals and Negotiations: Prepare quotations for potential clients, negotiate service terms, and close contracts.

6. Administrative and Reporting Duties

• Reporting: Maintain records of services rendered, customer feedback, inventory usage, and staff performance.
• Budget Management: Prepare and monitor the cleaning department’s budget, reporting on financial performance.
• Documentation: Keep accurate documentation on cleaning schedules, customer agreements, and any incidents that may arise.

7. Business Development and Growth

• Expanding Client Base: Actively seek new business opportunities and client referrals to grow the company's customer base.
• Promotions and Marketing: Coordinate marketing activities to promote the company’s cleaning services in Singapore.
• Trend Monitoring: Stay updated on industry trends and innovations in cleaning technologies or green cleaning practices, and implement new solutions to improve services.

Skills and Qualifications:

• Experience: At least 3-5 years in a managerial role within the cleaning industry or a related field.
• Leadership: Strong leadership and interpersonal skills to manage teams and build customer relationships.
• Organization: Excellent organizational and time-management abilities.
• Problem-solving: Ability to address and resolve issues effectively, from client complaints to operational inefficiencies.
• Communication: Clear communication skills for interacting with clients, staff, and suppliers.
• Technical Skills: Knowledge of cleaning equipment, supplies, and cleaning techniques.
• Compliance Awareness: Familiarity with the regulatory framework and safety standards in Singapore.

Industry-Specific Requirements:

• Certifications: Depending on the type of cleaning services offered, a Cleaning Service Manager may be required to hold certifications in cleaning management or safety, such as the Workplace Safety and Health (WSH) Certification or ISO 9001 for quality management.
• Language Skills: Proficiency in English is often required, and knowledge of other languages such as Mandarin may be beneficial when dealing with clients in Singapore’s multicultural environment.

Job Description & Requirements

• Manage sales and marketing team to generate local catering orders
• Finding leads and monitoring to conversation
• Meeting sales targets
• Familiarise with product and service knowledge in order to be able to explain and sell services to clients.
• Develop and implement promotions to bring in new customers.
• Stay updated on industry trends, customer behaviour, and competitor activities (benchmark).
• Verify events’ arrangement with the clients and ensure that information is thoroughly cascaded and shared with the whole team.
• Keep good relations with customers for repeat business.
• Respond to phone/email catering sales enquiries
• Copywrite, edit and proof-read marketing materials before publishing.
• Handle feedback and resolve complaints from guests.
• Build rapport and effectively qualify each business opportunity.
• Content creation for social media platforms
• Edit photos and videos for marketing
• Work closely with the delivery platform partners and operations team to ensure smooth and timely execution of campaigns.
• Coordinate with suppliers, to ensure accurate production of design work.

Requirements:

• Diploma/Degree in Business, Marketing or Hospitality, Tourism management or related disciplines
• Min 2 years of Catering operations experience .
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Updated with the latest trends in digital marketing

Responsibilities:

• Designing delicious and attractive menus and continuously making improvements.
• Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges.
• Building positive relationships with food and beverage vendors.
• Adhering to the food and beverage budget.
• Managing daily food and beverage operations.
• Following food and safety regulations.
• Maintaining positive customer relationships, processing complaints, and responding to customer needs.
• Assisting with marketing events.
• Creating and enforcing restaurant policies, targets, and KPIs.
• Hiring, training, and managing food and beverage staff.

Requirements:

• Minimum of 5 years experience in the hospitality industry, with an emphasis on food and beverages.
• Culinary or food service management degree may be advantageous.
• In-depth knowledge of the food industry.
• Strong working knowledge of related computer software, including restaurant management software.
• Ability to adhere to budgets and meet financial targets.
• Exceptional organizational, leadership, problem-solving, and communication skills.
• Ability to forecast food and beverage needs.
• Excellent customer service skills.
• Great delegation skills.

Responsibilities

• Assist in the review of reports, analyse projections of sales and income against actual figures and suggests methods of improving the planning process.
• To have responsibility for the financial development, performance and maintenance of the organisation.
• To be responsible for the preparation of current financial reports and forecasts for future. business growth including budgets, income statements, balance sheets, tax returns and reports for Government regulatory agencies and financial management reports.
• To assist in the management of all accounting procedures and systems used by the organisation.
• Assist in assessment of the long term financial trends and review prospects for future growth of income and new sales areas.
• Meet your targets and those of the team as a whole.
• To assist in the smooth running of the of the team.
• Contribute to training and development of the team.
• To assist in achieving maximum profitability and growth in accordance with organisation plans.
• To assist in complying with all the financial and legal requirements, responsibilities and obligations, including statutory obligations.

Main Tasks/duties and responsibilities

• To assist in the management and preparation of; current financial reports and forecasts for future business growth including budgets, income statements, balance sheets, tax returns and reports for Government regulatory agencies; financial management reports to ensure compliance with financial and legal requirements, responsibilities and obligations, including statutory obligations.
• Reporting (content and format as agreed) on a monthly basis.
• To assist in developing plans for team activities to include financial strategy to achieve agreed targets, and effective planning.
• Manage and present proposals to enable the team to deliver accurate and competitive financial planning.
• Delegate authority and responsibility to team with supervision, accountability and review.
• Set an example for team members of commitment, financial activities, work ethics and habits and personal character.
• Maintain accurate financial and other records and activities.
• Control expenses to meet agreed budgetary controls.
• Adhere to all organisation policies and procedures.
• Interact and co-operate with all members of the organisation, its suppliers and clients/customers.

You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.

Duties:

• Liaising with Shared Service Centre.
• Research and resolve invoice discrepancies and issues.
• Review vendors’ SOA reconciliation and payment proposal.
• Perform monthly intercompany reconciliation.
• Monitor and ensure compliance with expense policy and statutory regulations.
• Maintain vendor files.
• GST submission.
• Prepare weekly fund reports (Monthly).
• Prepare monthly franchise billings(twice/month).
• Knowledge of cashflow projection will be a PLUS!
• Complete ad-hoc tasks and other duties, as assigned.
• Corporate order invoicing (when needed).
• Cash rebate invoicing.
• NTUC invoice submission to the portal.
• Changi Reward redemption.
• Food panda & Nets report.
• GTO submission for LO, Changi, Caltex.
• Koomi payment report.
• Challenge and improve existing work processes.

REQUIREMENTS

• Degree in Finance/ Accountancy/ ACCA or equivalent.
• Minimum 5 years’ relevant working experience, preferably in F&B industry.
• Has in-depth knowledge of accounting principles, industry practices and procedures.
• Possess working understanding of Singapore GST and corporate tax principles.
• Strong team player with sound analytical, communication and interpersonal skills.
• Capable of multi-tasking, able to meet tight deadlines and handle demanding work load or pressure.
• Able to also work independently, is meticulous and possess a high level of integrity.
• Well versed in Microsoft 365 (Excel, Word, Powerpoint).

As a Project Manager for Cloud Migration, you will lead the end-to-end migration of on-premises infrastructure and applications from on-prem to AWS Cloud. You will work closely with solution architects, cross-functional teams, including IT, business stakeholders, and cloud architects, to ensure successful planning, execution, and delivery of cloud migration projects. Your role will involve managing timelines, budgets, resources, and risks, ensuring that projects meet business objectives and comply with security and regulatory requirements.

Key Responsibilities:

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met.
• Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements.
• Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy.
• Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations.
• Manage the development and execution of migration roadmaps, including application, database, and data migration.
• Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery.
• Ensure compliance with AWS cloud security standards, policies, and best practices.
• Communicate project status, risks, and mitigation plans to senior management and stakeholders.
• Monitor post-migration performance and ensure operational stability and optimization of AWS cloud infrastructure.

What we are looking for:

• Bachelor’s degree in IT, Computer Science, or a related field.
• At least 8 years of experience in managing IT projects, preferably experience in GCC migration.
• Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices.
• Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments.
• Proven track record in managing complex projects with multiple stakeholders and dependencies.
• Strong understanding of Agile and Waterfall project management methodologies.
• Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g., Terraform, CloudFormation) is a plus.
• Excellent leadership, communication, and problem-solving skills.

As a Project Manager for Cloud Migration, you will lead the end-to-end migration of on-premises infrastructure and applications from on-prem to AWS Cloud. You will work closely with solution architects, cross-functional teams, including IT, business stakeholders, and cloud architects, to ensure successful planning, execution, and delivery of cloud migration projects. Your role will involve managing timelines, budgets, resources, and risks, ensuring that projects meet business objectives and comply with security and regulatory requirements.

Key Responsibilities:

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met.
• Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements.
• Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy.
• Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations.
• Manage the development and execution of migration roadmaps, including application, database, and data migration.
• Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery.
• Ensure compliance with AWS cloud security standards, policies, and best practices.
• Communicate project status, risks, and mitigation plans to senior management and stakeholders.
• Monitor post-migration performance and ensure operational stability and optimization of AWS cloud infrastructure.

What we are looking for:

• Bachelor’s degree in IT, Computer Science, or a related field.
• At least 8 years of experience in managing IT projects, preferably experience in GCC migration.
• Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices.
• Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments.
• Proven track record in managing complex projects with multiple stakeholders and dependencies.
• Strong understanding of Agile and Waterfall project management methodologies.
• Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g., Terraform, CloudFormation) is a plus.
• Excellent leadership, communication, and problem-solving skills.

Key Responsibilities:

1. Operations Management

- Oversee daily cleaning operations to ensure timely and high-quality service delivery.

- Develop, implement, and monitor cleaning schedules and ensure adherence to client requirements.

- Manage allocation of resources, including manpower, equipment, and cleaning supplies.

- Conduct regular site inspections to ensure compliance with quality standards and safety protocols.

2. Team Leadership and Supervision

- Recruit, train, and manage cleaning staff, including supervisors and ground teams.

- Assign duties and monitor staff performance, providing feedback and addressing issues as needed.

- Foster a positive working environment and ensure adherence to company policies and standards.

3. Client Relationship Management

- Act as the primary point of contact for clients, addressing concerns and resolving issues promptly.

- Build and maintain strong client relationships to ensure customer satisfaction and retention.

- Prepare and present reports on cleaning activities, issues, and improvements to clients.

4. Budget and Financial Management

- Manage operational budgets, ensuring cost-effective use of resources.

- Monitor expenses, approve purchases, and ensure profitability for cleaning contracts.

- Prepare and submit financial and operational reports to management.

5. Compliance and Safety

- Ensure all operations comply with local regulations, including health, safety, and environmental standards.

- Train staff on workplace safety practices and ensure proper use of cleaning equipment and chemicals.

- Conduct risk assessments and implement corrective actions where necessary.

6. Continuous Improvement

- Stay updated on industry trends, innovations, and best practices.

- Identify opportunities for process improvement and implement efficiency-boosting strategies.

- Introduce eco-friendly and sustainable cleaning practices where feasible.

7. Equipment and Inventory Management

- Oversee the maintenance and repair of cleaning equipment.

- Monitor stock levels of cleaning supplies and place timely orders to avoid shortages.

- Maintain an up-to-date inventory record.

Skills and Qualifications:

- Strong leadership and team management skills.

- Excellent communication and customer service abilities.

- Ability to plan, organize, and prioritize tasks effectively.

- Knowledge of cleaning methods, equipment, and industry standards.

- Budget management and reporting proficiency.

- Familiarity with health and safety regulations.

Key Performance Indicators (KPIs):

- Client satisfaction scores.

- Staff retention and performance metrics.

- Operational cost control and profitability.

- Compliance with health and safety standards.

- Timeliness and quality of cleaning services.

Job Scope:

• Respond promptly and professionally to customer inquiries via phone, email and chat
• Review & standardize all customer service reply to maintain a consistently high-quality service standard
• Monitor customer satisfaction level & identify areas for improvement
• Motivate team member to hit KPI
• Brainstorm idea to improve chat quality & customer experience
• Setting a clear mission and deploying strategies focused towards that mission
• Provide training & exam to customer service team
• Co-ordinate with marketing team to bring more new leads
• Roster planning
• Fostering a teamwork culture

Requirement:

• At least a Diploma or bachelor’s degree in any fields
• Minimum 3 to 5 years of relevant working experience
• Strong leadership and interpersonal skills with the ability to motivate and inspire team member
• Flexibility to work evenings, weekends, and holidays as required
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Excellent leadership and interpersonal skills

To start a new Electrical Motors, Generators repair services.

Looking for experience Engineers, Service Oriented, Electrical Workshop Managers, to take charge of a new project. Experience with Marine, Oil & Gas, Explosion-proof equipment.

To make full planning, to recruit, train and build up the team. Setting up full repair and testing requirements.

Pls whatsApp: 9832-1639

•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Communicating with customers via telephone, WhatsApp, email face-to-face and social media

• Keeping records of discussions or correspondence with customer

• Handling customer’s feedbacks

• Improving customer service procedures, policies and standards

REQUIREMENTS:

• Minimum 2 years of supervisory experience

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Prior experience as cabin crew will be an added advantage

• Able to converse in Mandarin and English to communicate in Chinese speaking customers

• Must be able to work on retail hours

• 5 days’ work week,

• Singaporean Only

Salary: up to 4K

Retail Team Leader

Salary: $2600 - $3000

Working Days: 5 days including weekend and PH (off-days on weekdays), 44 hours per week

Working Location: Snow City (Jurong east) & Jewel Changi and etc

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Achieving imaging revenue targets of store or booth
• Lead a small team and to achieve Service and revenue targets
• Manage the daily operation, supervise the team
• Display knowledge of key items and actively communicate status to manager
• Able to work outdoors and on shifts, including weekends and public holidays

Requirements:

• With experience in leading a team
• Prior experience in photography service industry is preferred

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Well Established Company
• Basic $5000 - $8000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Transport Provided)
• Working days: Monday to Friday
• Working hours: 8am to 5pm

Job Responsibilities:

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies

Requirements:

• Bachelor’s degree in Mechanical Engineering
• Min 5 years of relevant working experience and knowledge
• Strong planning, people management, analytical and problem solving skills

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Operations Manager

5 days, 9am-6pm

Salary: $4000 -$5000

Location: (Orchard), requires traveling to site too

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

• Company: Japanese Ship Owner Organization
• Location: Tanjong Pagar (Nearest MRT)
• Position: Assistant Manager (Corporate Branding & Strategy) (Job ID: 19420)
• AWS + Variable Bonus

Job Description:

1. Branding:

• Collaborating closely with managers to assist in developing and executing the brand communication plans.
• Assisting and/or collaborating with managers to create, manage, and update brand communication guidelines and workflows.
• Assisting and/or collaborating with managers to execute of the brand communication plan in collaboration with relevant stakeholders across divisions, entities, and local countries in the Southeast Asia and Oceania region.
• Assisting and/or collaborating with managers to develop, manage, and update/improve regional branded materials, and manage and update global assets provided by the HQ CC division (Headquarters).

2. External communication: Enhance the Company brand's positive reputation in the public eye.

• Assisting and/or collaborating with managers to develop an annual communication plan and manage projects to ensure their successful execution as planned.
• Assisting and/or collaborating with managers to execute the communication plan in coordination with relevant stakeholders across divisions, entities, and local country offices in the Southeast Asia and Oceania region.
• Assisting and/or collaborating with managers to research, propose, and implement new or improved communication methods, including enhancing the company website, developing regional social media strategies, and utilizing other effective touchpoints as needed.

3. Internal Communication: Enhance employee engagement and workplace experience.

• Assisting and/or collaborating with managers to develop and execute an internal communication plan, including events, to foster transparency in information and knowledge sharing. This will help employees understand Company's brand value, business operations, diverse talents, and future opportunities across entities and local countries in the Asia and Oceania region.

4. Crisis Communication:

• Understand and follow crisis procedures as instructed and guided by GHQ.
• Assisting to provide support to GHQ upon request.
• Assisting to provide regional crisis communication guidance and training to employees.

5. Manage relevant outsources and partners:

• Lead and/or assisting to manage outsourced vendors and partners to execute communication plans, ensuring adherence to schedule and budget.

Job Requirements:

• A degree or diploma in communication, branding, marketing, or a relevant field is an advantage
• At least 5 years of relevant experience
• Experience working in branding and/or corporate communication within the maritime industry is an advantage
• Ability and skill to develop a communication plan under the supervision of a manager.
• Able to assist the manager in developing presentations.
• Demonstrated creativity and project management skills.
• Excellent verbal and written communication skills, adept at engaging with various stakeholders across divisions, countries, and entities.
• Positive motivation to challenge new areas, flexibility, resourcefulness, and excellent teamwork.
• Excellent understanding and experience in developing and managing corporate websites, social media (SNS), and other digital communication practices.

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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EA Registration No: R1770345

Pasona Singapore Pte Ltd

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EA License No:90C4069

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com.

PURPOSE AND SCOPE

Responsible for the reliability and availability of Water Treatment Plants assigned by the Head and ensure sites assigned meet the GHSSE and regulatory requirements.

KEY ROLES AND RESPONSIBILITIES

• Ensure plants are maintained to ensure sustainability, and to meet regulatory requirements and/or business quality specifications.
• Responsible for minimizing the impact of site operation to the environment, as well as complying with site-specific regulations, permits and GHSSE requirements.
• Ensure operational risks identified in Risk Register is monitored and mitigation measures in place at all times.
• Initiate career progression / development with HR on the direct reports.
• Responsible for full compliance of SOPs implementation.
• Implement work procedures and enforce SOPs to ensure effective safe work performance.
• Responsible for commercial matters with KAM (key account managers) and support functions to ensure process stability and business continuity.
• Responsible for ensuring operational risks are mitigated when ad-hoc error is detected.
• Ad-hoc operational support to plants outside Singapore, when required.
• Takes charge of Profit and Loss (P&L) for the plants, ensuring operational cost is within budget and explore opportunities for optimization.

QUALIFICATIONS & EXPERIENCE

• Degree / Masters in Environmental Engineering or Chemical Engineering.
• Minimum 10-years’ experience in operation of plant with minimum 5-years in managerial position handling more than 10 staff, including operators.

Preferred Skills & Characteristics

• Strong leadership to lead the team to operational excellence and build a systematic approach of competent operation team.
• Ability to lead the team to analyze issues and propose solutions.
• Anticipate and intervene to avoid aggravate of plant issues. Ability to make tough decisions as required.
• Good team player and able to deliver results within tight deadlines.
• Strong interpersonal, communication and presentation skills.
• Independent with initiatives, resourceful and positive attitude.
• Well versed in company policies, GHSSE and regulatory requirements.
• Well versed in SOPs and able to detect deviation during plant inspection.
• Organized and detail oriented.
• Willing to travel to support operations outside Singapore.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

You will be part of a team to champion workforce transformation and reskilling needs of the Facilities Management/Built Environment sector. You will need to possess a strong business acumen and be comfortable in communicating with all levels of stakeholders to understand their manpower challenges and propose the relevant WSG interventions:

• Diagnose key industry manpower challenges, gaps and identify opportunities through strategic engagement of partners and stakeholders
• Develop engagement plan, recommend appropriate solutions and track project progress via a data driven approach
• Develop deep understanding of the industries and be attuned to WSG’s initiatives to support enterprises in their human capital strategies
• Support the team in the development/refresh of the Jobs Transformation Map and related proof-of-concept project(s) to testbed scalability
• Forge effective partnerships/relationships with strategic stakeholders including partner agencies, unions, trade associations and key employers
• Support outreach, marketing and networking events to increase awareness and adoption of best practices/WSG initiatives

Requirements

• Industry Engagement and Business Development: Effective stakeholder engagement, with a focus on account/project management or consultancy. Utilise sector and trend analysis and government initiatives related to manpower/HR interventions/ training to drive business strategies and growth.
• Communication Skills and Data Analytics: Effective written and verbal communication skills, with proficiency in synthesizing and interpreting data and information to provide relevant insights and recommendations.
• Team Player: Ability to collaborate well within and across teams, comprehend and empathize with different viewpoints to accomplish shared objectives

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Restaurang Assistant Manager

Requirements

1. Previous supervisory experience within a restaurant is preferrable.

2. Strong organizational and leadership skills.

3. Ability to resolve conflict in a professional manner.

4. Innovative and trustworthy.

5. Ability to remain impartial during conflict.

6. Available to work on shift schedule, including weekends and holidays.

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

The Job:

• Adept at translating business strategy into communications campaigns that are relevant, relatable, and effective.

• An excellent writer and builder of relationships, he or she has strong influencing, critical thinking, collaboration, and stakeholder management skills.

• Primarily responsible for External Communications, experience in integrating External, Executive, and Internal Communications is important, along with the ability to partner with the Marketing team to integrate campaigns and to cross-pollinate.

• Understand how to build PESO campaigns, as well as how to build and execute on earned KOL strategies.

• Reporting directly to the Senior Director for Strategic Communications.

• Play a pivotal role in ensuring effective communication strategies to drive organisation objectives and outcomes, via Strategic Communications.

The Role:

External and Executive Communications; Strategic Communications and Media relations:

• Understand and translate business imperatives into strong external communications campaigns and execute on them.

• Be familiar with traditional media, both local and regional, so that media campaigns, pitches, and media relationships are strong and on target.

• Be familiar with key technology and business media.

• Build creative, non-traditional Communications campaigns with both traditional and online media in mind.

• Build and execute on earned KOL campaigns.

• Work with agency to drive success as needed.

Storytelling and Messaging:

• Build strong narratives and messaging around key business imperatives and focus areas.

• Develop compelling content across various formats (briefing documents, executive LinkedIn content, press releases, news blogs, speeches, presentations).

• Ensure consistent messaging across all communication channels.

• Transform complex technical information into clear, engaging content for diverse audiences.

Crisis Communications:

• Maintain crisis communication protocols and procedures.

• Draft statements and responses during critical situations.

• Monitor potential issues and provide early warning signals.

• Coordinate with relevant stakeholders if in crisis situations.

Measurement and Analytics:

• Track and report on communication KPIs.

• Analyze media coverage and campaign effectiveness.

• Provide insights and recommendations based on data.

• Monitor industry trends and competitor activities with agency.

Internal Communications:

• Coordinating with other departments for aligned messaging, as needed.

• Developing internal newsletters and communication materials.

• Helping maintain internal communication channels.

The Requirements:

• Bachelor degree in Communications, Public Relations, or related field.

• At least 7 years of experience in internal communications and some experience in external & executive communications.

• Experience working in a fast-paced environment and collaborating with cross-functional teams.

• Strong written and verbal communication skills, with the ability to tailor messaging for different audiences and channels.

• Proven track record of developing and implementing successful communication strategies that drive engagement and support business objectives.

• Self-starter who possesses strong planning and organizational skills, very resourceful.

• Able to produce clear, factual and relevant information in written Business and marketing acumen and numerically inclined.

• Good project and budget management skills.

• Technology-savvy, proficient in Microsoft Office applications.

• Good writing skills.

• Story-telling ability.

• Excellent project management and organisational skills, with the ability to prioritise and manage multiple tasks simultaneously.

• Knowledge of current trends and best practices in communications, PR, and employee engagement.

• Team player with strong stakeholder management and positive outlook.

• Creative and with an eye for details.

• Confidence to interact and engage with Senior Leaders.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.:R1111100)

Job Description:

Responsible for delivery of time-critical projects related to customer acquisition and demographics maintenance, client screening enhancements, sanctions and controls, Anti-Money Laundering transaction monitoring, customer householding data governance, and end user computing remediation. Provide direction and technical leadership on complex, high-impact projects throughout all phases of the development and implementation process with a primary focus on regulatory compliance initiatives. Manage data related to classification and accountability, conduct root cause analysis, prioritize issues, develop remediation plans, and implement effective tactical and strategic solutions. Analyze data and prepare and present regional/global reports related to risk assessments and monitor related issues and escalations. Lead reengineering efforts in business methodology, strategy, and organizational goals. Accountable for the management and execution of continuous data quality standards, controls, metrics, and Data Concern Remediation Management.

Qualifications:

• Bachelor’s degree or equivalent, in Computer Science, Computer Engineering, or a related field
• 6 to 8 years of progressively responsible experience in the job offered or in a related IT occupation performing data analysis within the information technology industry.
• Six (6) to Eight (8) years of experience must include:
• Working with data governance, data risk control frameworks, Enterprise architecture frameworks, and policy development to ensure compliance with industry regulations and standards and optimize enterprise-wide data management practices.
• Utilizing data and analytics tools, systems, and processes as well as Enterprise Architecture Platforms, Anti-Money Laundering, Know-Your-Customer, Customer Due Diligence, Householding, Master Customer Record process, and systems to leverage insights for strategic decision-making, enhancing regulatory compliance, and streamlining operational efficiency for improved customer experience and risk management outcomes.
• Utilizing Data Operating Model practices, Data Governance, and Data Compliance within a financial services firm to establish and maintain a robust framework for data management, optimizing data quality, and facilitating strategic decision-making processes.
• Assessing and challenging adherence with policies and standards including data quality and adoption of data governance capabilities and initiatives
• Utilizing project management methodologies and tools to plan, execute, and monitor projects in listed domains, ensuring timely delivery, resource optimization, and stakeholder satisfaction while adhering to budgetary constraints and quality standards.

Highlight:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• With working experience in Global Freight Forwarding company is preferred.
• Location: Central

Responsibilities:

Logistics Project Planning and Implementation Management

• Recommend the appropriate logistics automation solutions that align with customer requirements, aiming to achieve quality objectives, service standards, and inventory accuracy.
• Execute the implementation plan, including sourcing, proposal development, feasibility testing, technical specification assessments, purchasing automated warehouse equipment, and setting up the new warehouse.
• Collaborate with the Logistics Systems Integration Engineer to develop an automation technology database to monitor capacity, costs, and system connectivity.
• Plan and manage the complete project lifecycle, including timelines, budgets, and resource allocation.
• Provide user training for key users to ensure successful adoption of the new systems.

Enhancement of Logistics Automation Process

• Establish KPIs and evaluate the performance of the applied automation equipment to determine achievement rates.
• Identify process exceptions, develop recommendations, and implement process improvements.
• Monitor and report operational performance, including work efficiency, ROI analysis, and productivity, to management.

Logistics Automation Consultation

• Explore new automation technologies (software and hardware) and stay updated on the latest market trends to develop relevant strategies.
• Conduct operational simulations to enhance capacity by implementing optimal automation solutions for customers.
• Collaborate with internal and external stakeholders i.e external suppliers/ technology consultants/ equipment suppliers.
• Support Regional Head Quarter with any other Logistics Automation Optimization assignment.

Requirements:

• Bachelor’s degree with major in Industrial Engineering, Operations Research, supply chain and logistics management or related technical engineering field.
• Minimum 8+ years of related working experience in Global Logistics Company (Minimum 6+ years' experience is required for Master degree holder).
• Work experience in Global Freight Forwarding with experience in setting up automation solutions in in a logistics environment and relevant role (design warehouse automation equipment such as ASRS, AGV, DPS, DAS, etc. and setup warehouse) is a must.
• Deep understanding of Global Logistics Automation, WMS/WCS.
• Proficient in Logistics Automation Simulation.
• Able to select Optimal option and application for automation equipment.
• Good in warehouse automation layout design by using tools such as Autocad, Sketchup, CAD.
• Experience in end to end project management.
• Experience in developing and applying New technology for Logistics Automation
• Logistics Center Operation experience.
• Experience in leading projects by simulating using Automode, Flexsim, Arena.
• Experience in carrying out optimization part (Operation Research) Projects.

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Job Scope

As the Restaurant Manager, it is an important leadership position within our Restaurant Operations team, you’ll be responsible for the daily management of the restaurant whilst leading & developing your team. As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, crew training, proactively improving guest experience, managing food safety and food quality, managing inventory and restaurant financials as required.

What we’re looking for

We’ll provide you with the support required to get the mechanics right. We’re scouting for attitude, maturity and energy. If what we’re doing strikes a few chords, we’d love to opportunity to find you a place in our team.

• Running a shift at GYG is intense but rewarding, so to ensure you’re successful in the role, you’ll need experience. We appreciate ‘experience’ comes in may shapes and sizes – What we mean specifically is;
• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Experience in managing restaurant financials (P&L)

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!