Total 68,899 Manager customer service manager job vacancies in Singapore

Purpose

This role is responsible for the project or program to be delivered in line with the scope, schedule and cost

Key Missions

· Analyzes project requirements and defines the deliverables

· Develops and documents detailed work plans, schedules, project estimates, communication plans, resource plans and status reports

· Conducts risk analysis and monitors the progress of plans against project milestones and budgets according to IDEMIA standards

· Leads and coordinates the project team, provides vision and direction to all stakeholders and internal or external customers and partners

· Ensures the deliverables are within the right quality standards, security standard and cost

· Manages changes, risk mitigations and deviations that may impact the scope, the schedule and the cost of the project

· Manages stakeholders expectations and communicates accordingly and timely

· Manages the integration of vendor tasks and tracks and reviews vendor deliverables

· Manages small complexity programs or participates to more complex programs with the supervision of a more experienced program manager

• Assists in the recruitment and selection of performing artistes.
• Coordinates practices and rehearsal schedules for all performing artistes.
• Monitors and reports the work progress of all performing artistes.
• Manage the backstage and onstage area during performances.
• Conducts market research, gathers information on latest trends to improve business prospects.
• Plans, designs, and produces solutions while managing all project delivery elements within time limit.
• Liaises with customers to identify their needs and to ensure customers’ satisfaction. ·
• Promotes the Company’s business via social media platforms.

Key responsibilities and duties

Daily Operations

• Responsible for implementing and maintaining a safe, cost efficient and environmentally sound operation standard in compliance with OSM Thome as well as International Marine regulations for a given number of vessels.
• To manage the daily operation of the number of vessels assigned to him in accordance with OSM Thome & Best Practice.
• Advise Masters/Chief Engineers and Ship Staff on

§ Cargo & tank/hold

§ Port operations

§ Anchoring & mooring operations

§ Technical/Engine room operations

§ Port, passage & war information, insurance coverage for all vessels

• Follow up the on-board maintenance system, monitor the status and act on overdue items.
• Evaluate and monitor the required reporting from the vessels, act as required and inform other office sections and external bodies as is relevant.
• Follow up class and statutory certification status, condition of class and arrange for the necessary surveys and inspections
• Liaise with Principals regarding Vessel safe operations.

Shipboard inspections

• Visit vessels regularly. On each visit, a Superintendent Visit Report, is to be completed and left onboard. Following inspections needs to be conducted during these inspections
• Quarterly condition Report
• Deficiency list
• Prepare a Vessel Visit Executive Summary for each Shipboard attendance
• All Audit & Inspection Reports need to be filed/updated in Common drives or Database as applicable. Follow up with vessels/office to close the deficiencies noted during these visits.
• Prepare weekly, monthly, bi-annual, quarterly management reports, as agreed with each Principal, for the Fleet Group Manager’s approval.

Oil Major/CDI & Other Commercial Inspections

• Assist in arranging external safety audits and onboard training by co-coordinating with the appointed audit or training company.
• Follow up on closure of deficiencies noted during inspections.
• Incident / Accident / Crisis Management & investigation
• Member of TSM Emergency Response Team.
• Conducts investigation and root cause analysis of Incidents, Accidents, and Near Miss & Stopper Cards.
• Review Corrective Actions, Preventive Actions and Recommendations from investigation and analysis of accidents, marine casualties and near misses.
• Assist and participate in tabletop exercises and emergency drills.

Port, Flag State Inspections & Other Statutory Audits (ISM/ISPS)

• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.
• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.
• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.

HSSEQ

• Assisting Vessels for documenting / conducting Risk Assessments. Evaluation and Monitoring.
• Evaluate & document Off- Hire records (Planned as well as unplanned).
• Stores Supply & Budget Planning.
• Maintain strict cost control of the Annual Operating Budget for each of the assigned vessels.
• Review monthly cost control and approve monthly financial reports before sending to Fleet Group Manager for review.
• Assimilate input from the assigned vessels as well as other relevant departments and prepare each vessel’s Annual Operating Budget.
• Monitor the requisitions generated from the vessel to ensure that they are submitted in a timely manner. Follow up with the Purchasing Department for delivery of ordered items on board.
• Approve invoices for payment.
• Liaise with the Insurance Manager (or Principals) in H&M claims handling. Provide technical input, and cost information, if required, for P&I claims (cargo and crew) and H&M claims.

Crewing

• Make performance evaluations of Masters/ Chief Engineers assigned to the vessel under supervision.
• Provide input to the Manning Department on recruitment of Senior Officers for the assigned vessels.

Dry Docking & Repairs

• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within agreed budgets.
• Arrange and follow up repairs and services.
• Coordinate with the assigned vessels and prepare the dry-docking specification in conjunction with Docking Superintendent, Fleet Services. Submit the specification to yards for quotations, evaluate the received quotations and present them to the Fleet Group Manager and/or Chief Operating Officer for review.
• Attend the dry-docking, discuss shipyard invoicing before presenting same to the Fleet Group Manager and/or Chief Operating Officer for approval.
• Prepare docking report.

Qualifications

• Class 1 Certificate of Competency
• Class 2 Certificate of Competency and University Qualification

Experiences

• Previous experience as Chief Engineer for a minimum of 8 months on relevant type of ships
• A proven track record as Superintendent for a minimum of 2 year in a shore-based Shipping Company will have an advantage.
• Candidate who are deemed technically competent will be considered

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

*Conduct research to identify new markets, customers, and industry trends that could present business opportunities.

*roactively generate leads and build a strong sales pipeline. This includes attending industry events, networking, and leveraging online platforms.

*Analyze competitors' offerings, pricing, and marketing strategies to find areas where the company can differentiate itself and gain a competitive edge.

*Engage with potential clients to understand their logistics needs and present tailored freight forwarding solutions.

*Develop and maintain strong, long-term relationships with new and existing customers. Ensure customer satisfaction through regular follow-ups and efficient problem-solving.

*Lead negotiations with potential clients and close deals to expand the customer base, ensuring favorable terms for both the client and the company.

*Develop business strategies to meet the company's growth objectives, taking into account market trends and customer demands.

*Set sales targets and implement strategies to meet or exceed those targets. Monitor and report on progress toward goals.

*Establish strategic partnerships with key stakeholders like shipping lines, carriers, warehouses, and other service providers to expand the service offering.

*Work closely with the marketing team to create promotional materials, advertisements, and online content that support business development efforts.

*evelop proposals, presentations, and pitches to present to potential clients, showcasing the company's capabilities and solutions.

*Collaborate with operations teams to ensure competitive pricing models that align with market trends and client needs.

*Participate in negotiating service contracts, pricing agreements, and other terms with clients and partners.

*Ensure that the business development initiatives are cost-effective and contribute to the company’s profitability.

*Monitor key performance indicators (KPIs) such as revenue, new customer acquisition, market share, and profitability. Track and report progress to senior management.

*Work closely with operations, finance, customer service, and other departments to ensure smooth service delivery to clients.

*Ensure compliance with local and international regulations concerning transportation, customs, and logistics.

Strategic accounts managers build and maintain strong relationships with key business clients. You will regularly communicate with clients, resolve client queries, and increase revenue by promoting product innovation. You also will collaborate with sales teams to generate sales leads, including up-selling and cross-selling PointStar’s various products. The Strategic Account Manager is responsible for achieving sales quota and assigned strategic account objectives.

Job Descriptions:

1. Maintain key relationships with strategic accounts.
2. Build relationships with C-level decision-makers as well as other stakeholders.
3. Identify opportunities for upselling and cross-selling.
4. Maintain the level of business with existing customers.
5. Understand their business directions and integrate our digital transformation offerings into their strategic plans.
6. Have prior experience in IT infrastructure sales, managed services,
   analytics, and AI.
7. Work together with technical account managers and pre-sales to
   achieve outcomes.
8. Regularly meet with our strategic clients and update them on new updates in products and plan form implementation if required.
9. Participate in internal weekly/monthly meetings for team enhancement, and new business strategy.
10. Handle renewals, upsells, and upgrades.
11. Ability to pitch new projects and influence new projects.

Requirements:

1. Having experience in B2B sales in a related industry is advantageous.
2. Having experience in IT infrastructure sales, managed services,
   analytics, and AI is preferred.
3. In-depth knowledge of client relationship management strategies.
4. Superb interpersonal, communication, and collaboration skills.
5. Great problem-solving and analytical abilities.
6. Excellent organizational and time management skills.

REQUIREMENTS:

• Degree in Architectural Structural & Mechanical or Electrical Engineering
• Minimum 10 years of relevant work experience, highly proficient in the use of BIM software
• Familiar with various aspects of engineering e.g. Civil, Structural, Architecture, Mechanical, Electrical.
• Relevant certificate in Building Information Modelling (preferred from BCA)
• Expertise in using Autodesk Revit and other 4D/5D software, and coordination software such as Navisworks Manage, Autodesk Construction Cloud/IDD requirement, etc.
• Highly motivated and able to work independently, a strong team player and able to handle fast-paced projects.

RESPONSIBILITIES:

• BIM/VDC/IDD: Execution Plan
• Coordinate IDD Activities: Manage the implementation of digital delivery solutions such as Building Information Modelling (BIM), digital twin technologies, cloud collaboration tools, and other project management platforms.
• Implement Advanced Technologies: Deploy technologies like BIM, Virtual Design and Construction (VDC), IoT, AI, and automation in workflows.
• Integrate Systems: Ensure interoperability among various digital systems to support seamless information flow and collaboration.
• Maintain Digital Standards: Ensure all digital tools and processes comply with relevant industry standards and regulations.
• Quality Control: Monitor and evaluate the quality of outputs to ensure adherence to project specifications and expectations.
• Documentation: Maintain accurate records of digital project workflows, tools, and outcomes for future reference.

KEY DIGITAL SKILLS:

a. BIM & VDC & IDD Technical Skills

• Proficiency in BIM software for modeling, design coordination, and clash detection.
• Expertise in VDC for simulating construction processes and optimizing project schedules.
• IDD Requirement Workflows

b. ACC Data Analytics and Integration

c. Autodesk Construction Cloud-based Collaboration, Project Management & Field Management etc.

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

The Senior Inside Sales Manager leads the Inside Sales team and/or partners with Marketing to provide strategic direction and drive accountability.

The Senior Inside Sales Manager will collectively drive standardization to define and achieve sales and margin goals while driving Inside Sales Key Performance Indicators (KPIs).

Responsibilities

• Drive and continuously improve Inside Sales KPIs to ensure customer satisfaction
• Work with the team to balance workloads and headcount
• Define processes to handle additional responsibilities assigned to sales
• Serve as coach and mentor to inside sales leadership
• Partner with Inside Sales Manager to determine monthly/annual sales and gross profit plans
• Serve as a point of escalation to ensure customer issues are resolved promptly
• Work closely with the Director of Sales and Marketing to plan, lead, and execute corporate strategic initiatives
• Engage with the team to develop and nurture internal working relationships and ensure alignment of key strategies and tactics (sales, margin, EBITDA)
• Spearhead large projects to implement best practices involving branch and potential component stocking programs

Qualifications

• Bachelor’s Degree preferred
• 4 years experience required inside sales management as a Manager leading a team in a B2B business
• 2 years of training and developing a sales force.
• Strong professional sales and consultative skills, ability to coach and mentor growing sales team.
• Knowledge of principles and methods for showing, promoting and selling products or services, including marketing strategy and tactics, product demonstration, and sales techniques.
• Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
• Knowledge of business and management principles, including resource allocation, leadership and coordination of people and resources.
• Ability to establish and maintain cooperative working relationships.
• Ability to function effectively in cross-functional work environments.
• Strong written and verbal communication skills.
• Strong analytical, math, and persuasion skills.
• Strong understanding of customer and market dynamics and requirements.
• Strong background and track record in managing creative sales initiatives.
• Knowledge of wholesale distribution products and markets is preferred.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• Social Media Management
• Digital Ads
• Prior experience working with social media agencies

Job Scope:

• Assist to develop and implement social media strategies, to increase brand awareness, engagement, acquisition, and usage of the Group’s products and services
• Collaborate with appointed agency to develop engaging social media content
• Propose appropriate social media content and media buy strategies
• Manage ad campaigns to optimise FB/IG ads within campaign budgets
• Analyse campaign performance, focusing on improving performance and ad ROIs, and tracking relevant metrics to measure campaign success
• Review quarterly reports (from appointed agency) to track performance and identify areas for improvement and opportunities
• Consolidate and provide data for reporting purposes and to benchmark results against industry standards
• Work with agency to manage social media queries, ensuring that customers’ issues are addressed
• To keep abreast of the latest social media trends, tools, and best practices
• Work with stakeholders to ensure timelines and deliverables are met for the execution of campaigns
• Assist in ad-hoc duties as assigned

Requirements:

• Possess a Degree in Marketing / Communications or related discipline
• Possess at least 5 years of Marketing / Communications experience including 2 years in social media management
• Experienced in managing digital ads including Meta ads (FB and IG), Tik Tok, Google ads, etc
• Prior experience working with social media agencies
• Strong understanding of social media platforms and their respective audiences
• Proficiency in graphic design software (Eg Photoshop, Illustrator, InDesign, etc.)
• Proficiency in social media management tools (especially Meta Business Suite)
• Knowledge in video editing tools is advantageous thou not mandatory
• Some familiarity with SEO and web traffic metrics.
• Possess the ability to generate innovative content ideas, creative thinking and strong analytical skills
• An independent team player who is resourceful and able to multitask and thrive in ambiguity
• Strong written and verbal communication skills

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

Responsibilities Manage and oversee the daily operations of the Chinese Restaurant. Drive revenue, maximise profitability and minimize cost of the restaurant. Evaluate operations and procedures and suggest improvements to the Director of F&B. Establish good rapport with guests, handle all guest requests or enquiries, in a prompt, courteous and sincere manner. Lead the team to achieve a high quality of food and services delivered to guests at all times. Build a strong working relationship with all team members and help them develop to their maximum potential. Requirements Possess at least 5 years’ of managerial experience in a Chinese Restaurant operation Good command of English and Mandarin (in order to communicate with Mandarin speaking customers) Possess excellent communication and people management skills.

Our client, an innovative technology company, is seeking a highly skilled Strategic Finance (Assistant Manager/Manager) to support its financial planning and analysis needs. This role involves developing financial models, preparing detailed reports, and collaborating with key stakeholders to provide actionable insights that drive the company's strategic and financial goals.

Responsibilities:

• Develop and maintain robust financial models for decision-making, including M&A evaluations, revenue forecasts, cost analysis, and capital budgeting.
• Prepare executive-level presentations for board meetings and investor relations, showcasing financial performance and key business metrics.
• Analyze and prepare monthly, quarterly, and annual financial reports to provide insights into trends and financial health.
• Lead the budgeting and forecasting process, working closely with department heads to ensure alignment with organizational objectives.
• Facilitate quarterly budget reviews and monthly department performance assessments with HODs.
• Draft financial responses and reports for internal and external stakeholders.

Requirements:

• Bachelor's degree in Finance, Accounting, or Economics.
• Professional certifications such as ACCA or CFA Level 1/2 preferred.
• At least 5 years of experience in advisory, audit, or commercial roles.
• Expertise in financial modeling and tools such as Efficient Elements for MS PowerPoint.
• Proven ability to manage inputs from various stakeholders and align departmental goals.
• Experience in M&A evaluations, acquisition synergies mapping, and leading investor presentations.
• AM/Manager-level experience from Big 4 audit/advisory firms or small-cap investment firms.
• Candidates with hands-on strategy and operational experience are highly desirable.

Interested candidates are invited to send in your Resume in MS Word Format, stating your past work experience, reasons for each leave, and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application, you consent to us collecting, using, and disclosing your personal data for job search purposes and/or other services which you have agreed for us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782 (Cultivar Asia Pte Ltd)

Personnel Number: R1326341 (Ng Zhenyu)

Email: [email protected]

Great that you're thinking about a career with BSI!

Purpose of Position

The Business Development Manager is primarily responsible for selling BSI products and services to new and existing customers across a defined BSI product suite. This role is responsible for identifying and managing sales opportunities, building an in-depth understanding of client business needs and drivers, to position how BSI products and services can enable organisations to improve and manage the sales process to a successful conclusion.

Key Responsibilities & Accountabilities

Sales Process

• Lead and support the BSI focus sectors based business growth.
• Establish network and relationship with the key/global accounts to nurture bigger business potential converted in the big closed won.
• Proactively network with existing customers to sell additional BSI products.
• Identify new prospects to grow the BSI customer base through targeted calls to generate sales revenue in line with new business targets.
• Execute BSI sales process to investigate, explore and understand customer needs in order to sell relevant products/services.
• Investigate relevant resource required and provide a timeline for delivery to meet customer order & solve any customer issues.
• Routinely review sales activity and quality KPIs, based on sales ratios to plan future sales activities to deliver on financial and activity targets.

Sales Tools

• Manage potential through account and opportunity management to develop solid pipeline. Produce accurate sales forecasts in a timely manner.
• Effective use of price book and tools to propose main products and services.
• Use relevant sales/product collateral to illustrate how a range of BSI products meet identified customer needs.
• Accurately and effectively applies standard, commoditized, T&Cs.
• Accurately record sales and order information in the CRM (Salesforce).

Product Knowledge

• Remain up to date with developments in the standards industry and be able explain the standards development process to customers.
• Able to apply product features and benefits to customers’ needs in order to win business.
• Able to apply knowledge of competitors to explain the full business advantages of BSI products.

Sales Skills

• Possess a deeper and wider knowledge of the products/services of BSI and their application to specific customer sets. Use reporting function of sales tools to aid account management and new business development.
• Strong telephone communication with customers. Ability to create effective proposals and produce presentations to customers.
• Accurately define requirements, including buying process, budget, positioning vs competition and actual circumstances which positively affect potential sales. Ability to identify further and future opportunities.
• Able to question effectively to gain a deeper understanding of customer needs to identify up-selling opportunities. Able to provide a range of targeted solutions to the customer.
• Accurately summarize customer needs. Identify BSI product or service. Get customer agreement to price and delivery.
• Ability to handle objections. Use knowledge and experience to provide an answer. Gain customer commitment before progressing. Identify high impact issues for customer, give up on those with low value to BSI. Ensure understanding of business and personal value of BSI product/service to the customer.

Sales Management

• Able to plan on a short-term basis (1-3 months) to achieve immediate performance goals.
• Ensure area of responsibility is delivering to plan. Identify & propose changes/solutions to drive & increase targeted delivery.

Candidate specifications

• Experience of running a commercial business unit, including P&L responsibility, preferably in commercial events / training / publishing or related
• Commercial understanding and experience of working with marketing function, including an appreciation of campaign planning and execution through multiple channels
• Commercial understanding and experience of sales function, preferably both tele sales and field sales
• Good influencing / transverse management skills
• Good verbal and written communication skills and an eye for detail
• Be self-motivated, flexible, and have excellent time management/planning skills
• Able to work under pressure
• Willing to travel on business intensively
• An enthusiastic and committed team player
• Well presented with good public speaking
• Business development skill will be considered advantageous

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

Are you passionate about bridging the gap between business needs and innovative technological solutions? Do you want to drive process digitalization and generate meaningful insights across the APAC region? If so, we invite you to apply for the position of Analytics and Digitalization Manager at Novo Nordisk. Read more and apply today for a life-changing career.

Headquartered in Singapore, we are re-establishing Region APAC with the clear ambition to triple patient reach and deliver on the potential of our 16 markets: 5 elevated affiliates with Oceania, India, Korea, Thailand, Indonesia, as well as with Business Area ‘BASEA’ responsible for these 11 countries: Bangladesh, Brunei, Cambodia, Laos, Malaysia, Maldives, Myanmar, Philippines, Singapore, Sri Lanka and Vietnam. Our 3500 colleagues in APAC will pursue the opportunity to bring our innovative treatments to even more patients and contribute to IO’s ambition to Improve Health at Scale.

About the department
You will be part of Finance & Operations (F&O) at Novo Nordisk Regional Office in Singapore. Our team is dedicated to driving digitalization and analytics initiatives to support the Supply Chain strategy across the APAC region. We foster a collaborative and dynamic atmosphere where innovative solutions are encouraged and valued. The role will report directly to Region APAC Senior Supply Chain Director and have a dotted line report to the Head of Commercial Supply Chain Analytics, International Operations (IO).

The position

As an Analytics and Digitalization Manager, your main role is to bridge the gap between business needs and innovative technological solutions through agile collaboration with internal and external partners. You will drive process digitalization, create actionable insights, and improve the digital mindset across Region APAC in line with the Supply Chain strategy.

• Drive business intelligence efforts through the development and implementation of advanced BI strategies, integration of data sources for comprehensive performance metrics, and conversion of data into actionable insights.
• Identify opportunities for BI utilization across the APAC region and prepare dashboards, Power Platform solutions, and other digitalization means for broader use across APAC.
• Lead and drive projects and/or tracks, identify opportunities for cross-functional process optimizations, automation, and standardization, and collaborate with stakeholders to prioritize and implement the most relevant digital solutions for their specific needs as part of driving process digitalization.
• Drive the Region Supply Chain Digital Network and execute a comprehensive digital strategy in APAC, sharing new technologies/systems, driving change management, and continuously monitoring the evolving landscape and emerging technologies to identify innovation and growth opportunities in APAC.
• Demonstrate subject matter expertise within BI, process digitalization, and new technologies, while mentoring and coaching junior team members to develop their skills and expertise, all aimed at improving the digital mindset across Region APAC.

Qualifications

• Master’s degree in Supply Chain, Economics, Business Administration, or a related field is preferred, with 5+ years of experience in data analytics, project management, or supply chain roles in multinational organizations.
• Strong analytical, change management, and problem-solving skills, with a well-established ability to deliver results and drive improvements under pressure.
• Excellent communication, stakeholder management, and intercultural collaboration abilities.
• Proficient in BI tools (e.g., Tableau, Alteryx, Power Platform), data architecture, Excel modelling, and PowerPoint presentations, with basic knowledge of SAP SD processes and interfaces.
• Tech-savvy, action-oriented professional with a continuous improvement mindset and the ability to work independently with minimal guidance.

Working at Novo Nordisk
We are a proud life-science company, and life is our reason to exist. We’re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things – from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energize us to perform our best at work. Ultimately, life is why we’re all here - to ensure that people can lead a life independent of chronic disease.

• Examining and solving production problems associated with the Oracle Tuxedo middleware platform.
• Addressing customer-reported technical problems.
• Creating codes to confirm the proper functioning of connections.
• Conducting data transfers and managing third-party connections.
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Setting up and managing the Oracle Tuxedo environment involves configuring application servers, resource management, and performance optimization.
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

PURPOSE

Support the Head of Pricing in the pricing of life insurance products.

KEY ACCOUNTAIBILITIES

• Develop actuarial pricing model for new or repriced products.
• Perform pricing financial assessment and sensitivity testing to support the Team in launching competitive products whilst ensuring compliance to internal policies, regulatory requirements and industry guidelines.
• Identify pricing risks and support Team Lead in developing solutions for alignment at the PMC.
• Collaborate with wider business (including product development, IT, risk & compliance, etc) to ensure timely end-to-end product development and implementation with good audit trail.
• Prepare internal (FWD local entities and FWD Group) and external product filing.
• Work closely with Appointed Actuary in proposing assumptions for new products and justifications.
• Pro-actively drive initiatives/projects to enhance overall pricing process efficiency and governance/controls.
• Support discussion and negotiation on reinsurance, together with Product team
• Assist in special quotations.
• Guide/lead junior pricing actuaries to ensure quality and timely deliverable.

QUALIFICATIONS / EXPERIENCE

• Qualified actuary from a recognized professional actuarial body is preferred.
• Min 6 - 8 years of actuarial experience, with individual life product pricing experience.

KNOWLEDGE, SKILLS & ABILITY

• Strong knowledge on (i) Singapore RBC2 or similar regulatory framework, (ii) embedded value and (iii) IFRS17 would be an advantage.
• Good knowledge of Life insurance products in the Singapore market would be an advantage.
• Proficient in Prophet.

Duties & Responsibilities:

1. Client Consultation:

· Meet with clients to understand their financial goals and needs.

· Collect and analyze information regarding income, expenses, and risk tolerance.

2. Financial Planning:

· Develop tailored financial plans that align with clients' goals.

· Recommend investment strategies, insurance policies, and other financial products.

3. Investment Management:

· Advise clients on investment options and manage their portfolios.

· Monitor and adjust investment strategies as market conditions change.

4. Risk Management:

· Evaluate clients' risk profiles and recommend appropriate insurance coverage.

· Plan for risk management through diversification and other strategies.

5. Retirement Planning:

· Help clients prepare for retirement by assessing income needs and planning accordingly.

· Advise on pension plans, IRAs, 401(k)s, and other retirement options.

6. Ongoing Client Support:

· Regularly review and update financial plans based on clients' changing needs.

· Provide continuous advice and support to clients regarding financial decisions.

7. Regulatory Compliance:

· Ensure that all financial advice and actions comply with current laws and regulations.

· Maintain necessary licenses and certifications.

Experience/Requirements:

1. Educational Background:

· A bachelor's degree in finance, economics, accounting, or a related field.

· Advanced degrees (e.g., MBA) can be advantageous but are not always required.

2. Licensing:

· Necessary licenses include SCI M5, M9, M9A, HI (SG specific) to sell basic financial products like insurance & investments.

· M8, M8A, M6 licensing for selling CIS/Securities products, if applicable.

3. Certifications:

· Certified Financial Planner (CFP) designation is highly valued.

· Other certifications like Chartered Financial Analyst (CFA) or Certified Investment Management Analyst (CIMA) may also be beneficial.

4. Experience:

· Typically, 3-5 years of experience in financial planning, investment advisory, or a related role.

· Experience working with financial software and tools is often required.

5. Skills:

· Strong analytical skills to assess financial data and trends.

· Excellent interpersonal and communication skills for client interaction.

· Ethical decision-making and adherence to fiduciary responsibilities.

· Ability to build long-term relationships with clients.

· Knowledge of investment strategies, and financial products.

6. Personal Qualities:

· High level of integrity and professionalism.

· Detail-oriented and able to manage multiple clients and tasks simultaneously.

· Ability to work independently and as part of a team.

This role requires a combination of technical financial knowledge and strong interpersonal skills to effectively guide clients through their financial journeys.

Responsibilities

· Works on deals assigned by the business development team and supports the pursue and bids process

· Scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the organisation

· Secures input from all necessary solution stakeholders within the customer. Adapts solutions, as necessary, to ensure appropriate support

· Coordinates closely with internal sales, sales support (including with regional & global product team), and service resources to align solution design with customers’ business requirements

· Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”

· Support RFI/RFP’s by creating written Business Requirements into technical proposals that conforms to product solution delivery standards, that encompass regulatory, business, user, functional and non-functional requirements as appropriate

· Accurately defines dependencies, constraints, assumptions and risks

Requirements

· Degree in Engineering

· At least 5 years of Technical Solutions experience and Bids experience

· Working experience with Non-Defence government agencies and Enterprises

· Strong analytical, problem-solving, and conceptual skills

· Good stakeholder management and influencing skills covering colleagues, partners / vendors and project sponsors

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Job

This role is responsible to overseeing and managing all aspect of Volunteer Management Team and Eldercare Programme Team which includes the Afterlife Memorial Service and Case Management.

Responsibilities

Volunteer Management

• Evaluate, enhance and implement volunteer management policies and processes across the organisation.
  Direct the Volunteer Engagement Team to create a positive, engaging, and fulfilling volunteer experience.
  Lead, promote, and influence vision for the successful development of department.
  Create strategic plan, goal setting and measurement system for overall growth of the department.
  Conduct and deploy volunteers for home visits for AMS members.
  Prepare monthly report on the progress of Volunteer Engagement.

Eldercare Programme

• Plan and implement initiatives or programmes for elderly.
  Oversee the day-to-day operations of the eldercare programme, including budgeting, staffing, and resource allocation.
  Recruit, train, and supervise AMS team to ensure the provision of quality care services.
  Organiseand facilitate in elderly befriending events to re-integrate beneficiaries back to the community.
  Explore avenues for the expansion of the AMS with external parties.
  Monitor and evaluate the program’s performance, ensuring compliance with relevant regulations and standards of care.
  Gather and prepare supporting documents for government agencies submissions.
  Work with CRM vendors to ensure accurate integration of data.
  Maintain accurate records, prepare reports, and document programme activities and outcomes.
  Conduct educational sessions and workshops for the team to raise awareness about eldercare issues and promote best practices.
  Stay updated on industry trends and best practices in eldercare, and implement improvements to enhance the programme’s effectiveness and efficiency.

Event Support

• Providing support for the Charity’s major events and functions. (eg. Anniversary dinner, Flag day, and Befriending programme) organised by the Charity.
  Support the team and Executive Director as necessary.

Requirements

• Minimum Diploma in Social Work or related disciplines.
• At least 5 years of relevant experience in programme management, preferably in eldercare / social services.
• Strong knowledge of eldercare service, regulations and practices.
• Excellent organisational and leadership skills.
• Effective communication and interpersonal skills to collaborate with diverse stakeholders.
• Ability to work independently and make sound decisions.
• Compassion, empathy, and a genuine interest in improving the lives of elderly individuals.
• Proficiency in relevant software applications for documentation and reporting.
• Able to work on some evenings and weekends as needed.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker recipients.

THIS IS A 2-YEAR CONTRACT ROLE

Job Overview

We are seeking a proactive and experienced ERP Manager to oversee the implementation and optimization of a new Enterprise Resource Planning (ERP) system, Microsoft Business Central, in the Finance department. This role involves coordinating with internal stakeholders and external vendors to ensure a seamless deployment while supporting the Finance team with ongoing ERP management and day-to-day workload distribution.

The ERP Manager will work closely with the Finance Director and two existing executives to enhance operational efficiency, streamline workflows, and ensure the ERP system meets organizational needs. This is a 2-year contract position with the potential for extension based on project requirements.

Key Responsibilities

ERP Implementation and Management

1. Lead the end-to-end ERP implementation process, including planning, testing, deployment, and post-go-live support.
2. Collaborate with external implementation partners and vendors to ensure deliverables meet timelines and quality standards.
3. Coordinate data migration, integration with existing systems and government’s InvoiceNow, and configuration of ERP modules (Financial Management, Reporting, budget, etc.).
4. Manage project milestones, risks, and resources to deliver on time and within budget.

Operational Support and Training

1. Provide day-to-day support for ERP-related tasks, including troubleshooting, user access management, and resolving system issues.
2. Develop training programs and documentation to empower the Finance team to use the ERP system effectively.
3. Act as the primary point of contact for vendor support and maintenance.

Collaboration and Optimization

1. Identify and implement process improvements within the Finance department, leveraging the ERP system to enhance efficiency.
2. Work with the Finance team to balance workload and address operational bottlenecks.
3. Provide regular updates to the Finance Director on project progress, challenges, and key decisions.

Key Requirements

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or related fields.
• Professional certification in ERP systems, project management (e.g., PMP), or finance (e.g., ACCA, CPA) is a plus.

Experience

• At least 5 years of experience in ERP system implementation and management, preferably with Microsoft Business Central or similar platforms (e.g., NetSuite, SAP).
• Proven track record of managing cross-functional ERP projects in mid-sized organizations.
• Experience working in Finance or with Finance teams is highly desirable.

Skills

• Strong understanding of financial processes, reporting, and compliance requirements.
• Excellent project management, communication, and stakeholder management skills.
• Ability to work collaboratively in a dynamic and resource-constrained environment.
• Proficient in Microsoft apps like Power BI, Copilot and Power Automate.
• Analytical mindset with problem-solving skills to address complex issues.

Job Description:The Operations Manager will oversee and manage the daily operations of the wooden container manufacturing facility. The role focuses on ensuring efficient production processes, maintaining quality standards, optimizing resource utilization, and driving continuous improvement initiatives.

1. Production Management:
   Plan, coordinate, and oversee the manufacturing process to ensure timely production and delivery of wooden containers.
   Monitor production schedules, resource allocation, and workflow efficiency.
2. Quality Control:
   Ensure compliance with quality standards and specifications.
   Implement and monitor quality control processes throughout production.
3. Team Leadership:
   Supervise and lead a team of production staff, providing training, guidance, and performance evaluations.
   Foster a safe, productive, and team-oriented work environment.
4. Inventory and Resource Management:
   Manage raw material inventory levels and optimize material usage.
   Collaborate with procurement teams to ensure a steady supply of necessary resources.
5. Operational Efficiency:
   Identify areas for process improvement and implement cost-effective strategies.
   Monitor operational KPIs and ensure performance targets are met.
6. Health and Safety Compliance:
   Enforce safety protocols and ensure compliance with workplace safety regulations.
   Conduct regular safety inspections and audits.
7. Stakeholder Communication:
   Act as a liaison between production teams, senior management, suppliers, and clients.
   Provide regular updates on production progress, challenges, and opportunities.
8. Budget Management:
   Assist in preparing and managing the operations budget.
   Monitor expenses and ensure cost controls are in place.