Total 73 customer service manager job vacancies in 3 CHANGI BUSINESS PARK CRESCENT CHANGI BUSINESS PARK SINGAPORE

Responsibilities:

• Assigned to handle export documentation.
• Ensure accurate and error-free manifestation of all shipments.
• Correspond with agents across our global network.
• Liaise with customers regarding our requirements.
• Ensure timely billing.
• Manage and organize records and files effectively.

Requirements:

• Minimum qualification of GCE "O" Level or Polytechnic diploma.
• Ability to work overtime as needed.
• Preferred experience in the shipping line industry.
• Proficiency in Microsoft Exchange, Microsoft Excel, and Microsoft Word.
• Positive personality traits and a strong team player.

JOB SUMMARY

• To manage Branch operational risk and ensure controls are in place
• To comply with the processes on cash handling and branch operations as per Branch Operations Manual
• Assist the BOCEM on the day to day running of branch operations
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank
• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels
• Generate new sales opportunities through referral (excluding insurance and investment)
• To be proactive in improving workflows / internal processes in branch

RESPONSIBILITIES

Branch Operations

• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Checking and approval of Application / Service Request documentations for all products / services.
• Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control
• Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)
• To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required
• To raise any Suspicious Transaction Report (STR) if necessary
• Review of Daily Transaction Vouchers
• Stock Control – Custodian for Cashier’s Orders, Savings Passbooks, MLI Cards, Captured MLI/Credit Cards, Cheque Books and any others pending clients’ collection.
• Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time
• Collate data/information related to branch reporting.- Accurate & Timely Submission
• Reporting of Daily, Weekly and Monthly Returns where applicable
• Reporting of any other Ad hoc information required from time to time
• Assist in answering phones, general enquiries and investigations.
• Branch Cash Operations In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).
• To execute controls on cash within the present guidelines of the Bank

Limits Management

• Ensure the overall cash is within the Branch Cash Holding limits (end of day Branch limits)
• Ensure all Client Experience Representative (CER)/ Senior Client Experience Representative (CER) do not exceed intra-day limit /end of day cash limit
• Maintenance of Cash position in all auxiliary Services – ATM/CDM
• Escalate in the event of breaching branch cash holding limits to Branch Manager. Inform also via email the Head, Branch Operations and provide reasons / justifications on the breach
• Raise RMS for change of transaction limits when necessary (e.g. upgrade from CL5 to CL4)

Approvals, Controls & Reconciliations

• Ensure dual control operation of the Cash Vault/ATM/CDM
• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Approve movement of cash to and from vault with Senior CER under dual control and confirm denomination and value input in eBranch System
• Approve cash indent and return to MAS/Battery Road Branch via CISCO
• Perform Surprise Cash Checks at a pre-determined frequency
• Daily reconciliation of physical cash in Vault/ATM/CDM with - Senior CER under dual control
• Perform daily checks (random sample of 5% or 5, whichever is lower) on signature verification, transaction validation and technical details for each CER/ Senior CER’s Debit transactions within the CER/ Senior CER’s limit and sign off on the vouchers as evidence of checks.
• All staff to refer to Cash Operations Manual in Knowledge One for full details

Management of Service Delivery

• Ensure clients are being served within stipulated standard (refer to scorecard)
• Assist clients in queries; handling feedbacks, complaints that are escalated by CER/Sales staff which includes escalated exceptional investigations and queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)
• To activate, educate & direct clients to utilise digital/self service terminal (SST) channels

Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder
• Good verbal and written communication skills
• 2 years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description

Key Responsibilities

Performs all CMP standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.

Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.

Verifies operational quality of system equipment. Assists senior engineers as needed.

Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.

Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

• Has established skills to perform a range of day-to-day activities

Business Expertise

• Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
• Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area

Leadership

• Has no supervisory responsibilities; manages own workload

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options

Impact

• Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance

Interpersonal Skills

• Uses communication skills to exchange information

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram Park MRT

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram Park MRT

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description

Key Responsibilities

Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.

Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.

Verifies operational quality of system equipment. Assists senior engineers as needed.

Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.

Complies with all safety procedures and consistently demonstrates safety as a value.

Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

• Has established skills to perform a range of day-to-day activities

Business Expertise

• Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
• Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area

Leadership

• Has no supervisory responsibilities; manages own workload

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options

Impact

• Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance

Interpersonal Skills

• Uses communication skills to exchange information

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

Responsibilities:

• Prepare and evaluate equipment to be used in on-site troubleshooting and analysis
• Review work order and related documentation to determine tasks to be performed in the troubleshooting assignment
• Discuss assignment with internal technical representatives and customer’s representative to understand the nature of the problem and ensure that the product was properly assembled according to specifications
• Assist with coordinating the installation of hardware as required
• Test mechanical and electrical components, using the appropriate tools, and replace faulty components as necessary
• Track and trend on-site problem detection and resolution
• May train customer’s staff as required
• Make technical recommendations on product improvement, reliability and troubleshooting techniques and tools based on product performance
• Work closely with senior engineers on the resolution of the more complex and difficult problems in the field
• Train lower level technicians
• Monitor processes and assemblies for product Design for Manufacturability (DFM) issues and drive feedback through appropriate channels
• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction

Requirements:

• Nitec/ Higher Nitec in Engineering with 1 -2 years of relevant experience. Fresh Graduates are welcome to apply
• Diploma in Engineering with few years of relevant experience will be considered for Engineer position

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key Responsibilities

Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.

Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.

Verifies operational quality of system equipment. Assists senior engineers as needed.

Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.

Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

• Has established skills to perform a range of day-to-day activities

Business Expertise

• Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
• Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area

Leadership

• Has no supervisory responsibilities; manages own workload

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options

Impact

• Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance

Interpersonal Skills

• Uses communication skills to exchange information

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Straits Retail Property Management Services currently manages the following shopping malls in its portfolio: Paragon, The Clementi Mall and The Woodleigh Mall. The Group Marketing Communications team is comprised of 3 teams: 2 mall loyalty programme teams and the Partnerships and International Marketing team. All of whom work closely with the individual shopping mall marketing team counterparts and other stakeholders, to jointly achieve business and marketing objectives.

We are looking for a Senior Manager / Manager to work on the Partnerships and International Marketing portfolio. The candidate will work directly and extensively with both internal and external stakeholders, to drive partnerships and international marketing initiatives, and ultimately acquire loyalty programme members and encourage shopper footfall and spend. The candidate should be able to think and respond on the fly in accordance with market shifts.

Responsibilities

• To develop a pipeline of partnership opportunities and corresponding frameworks and collaboration formats across a variety of prospective industries, including but not limited to: banks/financial institutions, hospitality, lifestyle, payment gateways
• To be well-versed with key target tourist markets and proactively conceptualize corresponding collaborative campaigns to drive the international marketing strategy
• To translate annual partner/international marketing strategies and plans into content schemes, themed initiatives and actionable campaigns to encourage footfall and spend
• To guide and support all malls’ marketing teams for acquisition campaigns and performance reporting

Job Qualifications

• At least 5 years of work experience in business development, partnerships or equivalent, with a degree in Marketing or similar
• A track record of effective identification, securing and management of a network of partners
• Prior relevant experience in execution of luxury marketing initiatives will be advantageous
• Articulate with strong interpersonal and communication skills to liaise with internal/external stakeholders across different levels
• Proactive in follow up. Able to work independently and under pressure in a fast-paced environment.
• Meticulous and detail-oriented

We are seeking a highly motivated, independent professional to join our risk management team. As part of the risk management team, you will be a key team member managing the firm’s risk and regulatory compliance matters which include but not limited to business, financial and security.

Responsibilities

Staff Independence

• Manage and organise annual declaration of independence for staff
• Conduct annual independence testing
• Checking of independence for new joiners

Advisory

• Attend to day-to-day queries relating to client onboarding and continuance, independence, and anti-money laundering
• Review basic legal documents such as engagement letters and non-disclosure agreements
• Update firm’s policies based on regulatory changes

General Compliance

• Carry out annual and regular testing to ensure compliance to firm’s policies
• Organise information for reporting to the group and regulators
• Organise and prepare information for internal testing and regulatory inspections
• Organise, facilitate and deliver risk management related training

Other ad hoc duties as and may be assigned

Requirements

• Degree in Accountancy, Business or relevant discipline.
• At least 5 years of relevant experience in an international public accounting firm. Audit experience would be preferred.
• Possess keen interest in the international development of risk management policies with a good understanding of regulatory compliance.
• Good understanding of corporate governance, regulatory compliance, auditing standards and accounting principles
• Strong communication and teamwork skills, with ability to communicate effectively with cross-functional teams.
• Excellent oral and written communication skills.
• Curious and motivated, with strong analytical and problem-solving skills

Location: Singapore
Reports to: CEO

Key Responsibilities:

1. Office Administration

· Manage daily operations to ensure a professional, efficient, and well-organized office environment.

· Oversee procurement and maintenance of office supplies, equipment, and facilities.

· Develop, implement, and monitor administrative policies, procedures, and systems.

2. Compliance and Regulatory Support

· Ensure the company complies with local regulations, including liaising with ACRA, IRAS, SGX, and other relevant bodies.

· Assist with regulatory filings, corporate secretarial tasks, and preparation of documents for audits and board meetings.

· Stay updated on local regulations to ensure the company's operations remain compliant.

3. Corporate Governance

· Support board meetings, annual general meetings (AGMs), and extraordinary general meetings (EGMs), including logistics, preparation of reports, and minutes.

· Work closely with the Company Secretary to fulfill SGX and ACRA compliance requirements.

4. Financial and Administrative Budgeting

· Oversee administrative budgets, ensuring cost-effectiveness and efficiency.

· Review and negotiate contracts with vendors and service providers to optimize resources.

5. HR and Administrative Support

· Assist in onboarding and offboarding processes, maintaining HR records, and ensuring compliance with Singapore’s employment laws.

· Oversee leave, attendance, and payroll coordination in collaboration with HR.

· Facilitate training and development programs for administrative staff.

6. Vendor and Facilities Management

· Manage relationships with vendors, contractors, and service providers to ensure quality and timeliness of services.

· Supervise office maintenance, renovation projects, and equipment servicing.

7. Event and Meeting Coordination

· Organize company events, meetings, and conferences, including venue bookings, logistics, and catering arrangements.

· Coordinate travel arrangements for employees, executives, and visiting stakeholders.

8. Risk Management

· Develop and implement workplace safety measures and emergency response protocols.

· Handle administrative issues such as facility disruptions or staff-related concerns promptly.

9. Leadership and Team Management

· Lead and mentor the administrative team, fostering a collaborative and efficient work culture.

· Conduct performance reviews and provide constructive feedback to enhance team performance.

10. Other Responsibilities

· Perform any other administrative tasks or special projects as assigned by senior management.

Qualifications and Skills:

Education:

· Bachelor’s degree in Business Administration, Management, or a related field.

Experience:

· 5–8 years of experience in administrative or managerial roles, with prior experience in a listed company preferred.

· Familiarity with SGX compliance and corporate governance standards is an advantage.

Skills:

· Strong knowledge of Singapore’s corporate laws, employment regulations, and compliance requirements.

· Proficiency in administrative software and tools (e.g., Microsoft Office, SAP, or similar systems).

Attributes:

· Exceptional organizational, multitasking, and problem-solving abilities.

· High attention to detail, professionalism, and confidentiality.

· Leadership and interpersonal skills to manage teams effectively.

(Shortlisted candidates will receive a notification.)

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

· Planning

· Organizing

· Controlling

· Leading

· Communicating

· Cognitive functions

· Self-management functions

· Motivational and personal development functions

· Customer awareness functions

· Organizational savvy functions

· Representing the team's interests and objectives

· Determining the resources needed

Job description

The successful candidate will have the following responsibilities:

• managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline
• developing and maintaining long-term client relationship and identifying business development opportunities
• coaching and developing team members to achieve technical competencies and efficient performance

The ideal candidate should have:

• a recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA Australia or equivalent
• external audit experience of  8 years or more in a mid-tier or large accounting firm and experience in handling a portfolio of clients in a medium to large professional services firm
• a good understanding of pertinent business and risk management issues and familiarity with the regulatory and reporting environment. Good working knowledge of IFRS, US GAAP, Japan GAAP, J-SOX and SOX-404 is greatly advantageous
• must be proficient in both spoken / written English and Japanese to communicate with our clients, including Japanese clients.
• excellent communications skills, strong analytical skills and excellent business acumen

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

Responsibilities:

1. Conduct market research and analyze trends, competitors, and growth areas.

2. Research and identify potential business opportunities, including new markets, industries, and clients.

3. Support the development of business proposals, presentations, and marketing materials.

4. Collaborate with the team to develop and implement strategies for achieving sales targets and business objectives.

5. Coordinate with internal teams to ensure effective communication and collaboration.

6. Organize and attend meetings, conferences, and networking events to promote company services.

7. Provide administrative support, including managing schedules, maintaining records, and handling documentation.

8. Stay updated on industry trends, market developments, and competitor activities.

9. Any other ad-hoc tasks.

Saxo is a leading online broker in Singapore, a subsidiary of Saxo Bank Group that is headquartered in Denmark. Since 1992, Saxo has continuously developed its multi-asset trading infrastructure providing access to an ever-expanding universe of Equities, Bonds, Mutual Funds, ETFs, CFDs, Commodities, Indices, Listed Options, FX and FX Options.

We offer fully digitalised capital markets services that are used by a wide spectrum financial institutions such as:

• Retail banks
• Private banks
• Brokers
• Fintech companies
• Hedge Funds
• Family Offices
• Wealth managers
• Financial Advisers
• Proprietary Traders

Such institutional clients and partners build businesses on-top of Saxo’s core services:

• electronic order management and trade execution
• equities, bonds and mutual funds custody
• prime brokerage and liquidity solutions
• extensive API connectivity
• business-as-a-service (BaaS) solutions

- white label architecture for digital investment and trading

- IAM and wealth management solutions

- IFA and advisory solutions

- end-client management and accounting infrastructure

- portfolio management and distribution tools

- digital end-to-end securities servicing

Success Criteria for the role:

• Plan and execute growth initiatives with senior stakeholders at the B2B partner organisations
• Hit annual revenue growth targets for the book of business

Responsibility & Tasks:

• Manage an existing book of institutional clients and wholesale partners with primary focus on Australia partners
• Fully understand the nature of a client’s business
• Build and maintain close relationships with senior key stakeholders relevant to Saxo
• Find potential opportunities within these organisations where Saxo’s solutions and services will be relevant to their business growth
• Be deeply involved in partner’s growth strategies, go-to-market plans, including sales and marketing initiatives
• Design joint growth plans together with key stakeholders at the partner organisation leveraging corresponding solutions and services at Saxo
• Track, enhance and deliver on partner growth plans
• Proactive involvement of specialist teams (solutions, products, sales trading, API, onboarding, compliance)
• Work with the Account Management team to constantly improve business processes and service levels
• Be the key escalation point for unresolved issues with clients

Competence Requirement:

• Degree holder with >10 years in the financial technology, brokerage, wealth management or investment space
• Candidates who already obtain CMFAS RES1B, RES2B, RES 5, CM-EIP, CM-SIP will have added advantage.
• Good understanding of retail wealth management, or retail brokerage businesses
• Able to manage relationships with stakeholders of varying seniority (CEO to working level)
• Solution oriented thinking with focus on leveraging technology, automation and scale
• Good understanding in liquid capital markets product, e.g. equities, futures, options, FX.
• Able to travel between Singapore and Australia on regular basis
• Competency in Australian wealth management or brokerage industries will be a plus

Job Description

Key Responsibilities

1. Develop, implement and manage cross-functional, fully integrated planning process that incorporates make versus buy, capacity planning, scheduling, inventory, material and associated cost elements.
2. Performs analysis of customer demand, sales forecasts and historical material usage to develop and execute build to order and build to forecast plans. Coordinate with cross-functional business teams to develop best cost strategy for production planning to support customer demand.
3. Establish and implement methods and best practices related to the systems and process that support inventory forecasting, purchasing, and material control.
4. Establishes and manages production scheduling activities by monitoring material inventories, tracking progress of production and reviewing factors that affect schedules. Responsible for accuracy of inventory counts by implementing and managing, in conjunction with Finance, and inventory control system, capable of identifying discrepancies in inventory counts and taking corrective action to guard against inconsistencies in the future.
5. Develop and execute a sourcing strategy to meet the company's business growth and sourcing requirements. Identify, develop, and manage effective relationship with existing and potential suppliers of goods and services to meet the established cost, quality and delivery targets. Establish, implement, and manage system to evaluate, monitor and report supplier scorecard performance.
6. Coordinate and work with quality, engineering, machining, and assembly operations to ensure 100% on-time delivery by establishing and monitoring schedule to proactively identify and address any issues.
7. Represents materials organization on corporate materials task force teams. Manages department budget, associated costs and resources.

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Location : In between Lavender/ Bendemeer MRT

Industry : Restaurant F&B (Inside a hotel)

- MUST HAVE EXPERIENCE AS F& B MANAGER

- 5.5 DAYS WEEK & 10 HRS INCLUSIVE OF 1 HOUR BREAK

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

Job Description:

• Exposure with developers & institutional developers.
• Comprehensive exposure to local consultants, architects and engineers.
• Conversant with different type of contracting procedures.
• Able to handle business development on their own.
• Build and maintain strong customer relationships while supporting the tender and business development team, project clients and consultants in their tender bids.
• Coordinate with tender department and HQ in scope of work and project executions and responding to requests, clarifications, and resolving any issues promptly and diligently.
• Coordinate with tender team to manage proposal response process, including detailed tender/ bid requirements.
• Initiate customer visits and processing of various sales proposal, quotations and contracts.
• Manage relationship with existing and potential clients to develop new opportunities and advance organisation’s business interests.
• Business development experience in the contract market with high-end architects, Consultants and end-user clients.
• Take charge of client acquisition and create new business opportunities to maintain the company’s relevance and competitive edge.
• Conduct the necessary market analysis to identify potential working partners for targeted projects.
• Communicate with the potential clients, consulting firms etc. to collect the information of targeted projects.
• To perform market research and identify prospective local projects leads.
• Resourceful and possess good market intelligence on potential upcoming projects.
• Conversant with local authorities’ requirements and engineering standards.
• Good working knowledge of general construction

• Other work tasks assigned by Management

Requirements:

• Minimum Bachelor's Degree in Architecture / Structure / M&E / Quantity Surveying
• Minimum 8 years’ experience in construction industry and having knowledge of the construction business and marketplace in Singapore.
• Team player.
• Career growth development.
• Excellent at developing proposals and presentation slides.
• Able to update and ensure company introduction and other marketing materials are up to date and organize marketing initiatives to increase customer engagement and awareness.
• Able to identify new market trends and seek potential business opportunities and generate monthly reports for management.
• Build and maintain relations with Client, Architect, Consultants, etc.
• Excellent written and verbal communication skills including professional presentations to clients.
• Manage and build positive relationships with existing clients.
• Increase the clientele base by proactively sourcing, arranging meetings and developing new relationships.
• Strong organizational and interpersonal skills with ability to build good relationships with clients and working partners.

Position Overview
A dynamic finance team is seeking a Senior Manager to support the financial management, planning, and operations of large-scale projects. Reporting directly to the Assistant Director of Finance, with a dotted line to the Project Director, this role plays a key part in delivering financial oversight and strategy for complex programs.

The ideal candidate will possess excellent collaboration skills, strong financial and analytical acumen, meticulous attention to detail, sound business judgment, and the ability to engage with multiple stakeholders effectively. This position offers significant visibility and engagement with senior management.

Role & Responsibilities

• Gain a deep understanding of the project and its framework to provide actionable financial and commercial insights that inform key decisions and enhancement strategies
• Prepare monthly financial reports, including variance analyses (actuals versus budget versus forecast) for management review
• Develop and present concise financial and analytical reports or decks to support stakeholder engagement and address ad hoc queries
• Manage the finance team supporting the program’s financial operations
• Oversee funding, cashflow reporting, and utilization requests, ensuring alignment with external stakeholder requirements
• Take full financial ownership of the project, including profit and loss, cashflow management, and reserve reporting
• Collaborate with cross-functional teams to develop annual budgets and forecasts, leveraging past trends and establishing key assumptions
• Prepare and deliver analytical presentations that highlight potential risks or variances
• Review program funding documents and partner with delivery, finance, and pricing teams to refine financial recovery and cost models
• Identify opportunities to streamline financial management processes and implement improvements

Requirements

• A degree in Accountancy or equivalent qualifications (e.g., ACCA), with a minimum of 8–10 years of relevant experience, preferably within audit or commercial finance roles
• Proven experience in managing the financial aspects of large-scale projects, particularly in the IT or technical domain
• Strong analytical skills, a keen eye for detail, and the ability to manage multiple tasks effectively
• Exceptional communication and stakeholder management skills, with the ability to engage both internal and external audiences
• Proficiency in advanced Excel functions, data analysis tools, and comfort working with large datasets
• A proactive and results-driven approach, with the curiosity and initiative to delve deep into financial data for meaningful insights
• Logical thinking, combined with a mindset that challenges processes to deliver value-added solutions
• Highly motivated, resourceful, and able to work independently while contributing actively to team success

Finance

• Manage full set of accounts, AP/AR, P/L Statement and B/S for company and subsidiary

• Prepare monthly and annual financial reports

• Quarterly GST reporting to IRAS

• Handle intercompany reconciliation of transactions and loan balances

• Develop and implement plans for budgeting, forecasting and reporting processes

• Optimise cash flows, process payroll & employee claims, perform vendor payments.

• Ensure timely financial audit, handle audit compliance, liaise with auditors, company AGM, secretarial

compliance and engage tax auditors for tax filing.

• Liaise with bankers and finance companies for financing matters

• Manage grant claims

• Other ad-hoc duties and projects as assigned

HR & Admin

• Oversee day-to-day office operations to ensure a productive work environment

• Update HR manual and review company policies on a periodic basis

• Prepare monthly Staff payroll, CPF and related matters

• Liaise with MOM on employment matters for foreign employees

• Assist department heads/managers on recruitment matters

• Preparation of employees’ appointment, confirmation, promotion and termination letters

• Manage staff training matters and liaise with training providers

• Supervision of building matters and liaise with JTC and contractors

• Liaise with contractors on repairs and maintenance

Requirements

1. Professional qualification with minimum of 10 years of relevant experience in Accounting and

Administrative management roles.

2. Possess strong knowledge in accounting principles and standard, audit and taxation matters.

3. Experience in financial planning and forecasting.

4. Proficient in accounting software (SAGE ACCPAC preferred) and Microsoft Office suite .

5. Good communicator, team player, meticulous, and independent.

6. Lead and manage the finance team.

7. Work closely with management and department heads on contract management and financing matters.

8. Singaporean/PR Only.

Candidates are encouraged to apply this position with the following information in the resume to [email protected]:

1. Work experiences and job responsibilities

2. Current and Expected salary

3. Reason for leaving

4. Date of availability

Regional Marketing Manager

[Marketing & Communication]

• Take charge of developing, executing, and monitoring campaigns, including branding, event marketing, digital marketing and lead generation in Singapore and APAC region

• Manage and foster marketing initiatives to assist KICC’s in-house companies and

other Korean vendors to drive traffic, engagements and leads in ASEAN

• Maintain strong working relationships with key partners to ensure smooth transition and execution of projects

• Liaise and manage 3rd parties partnerships with various institution and government agency for collaboration opportunities

• Maintain and update social media and KICC website regularly

[Vendor Management]

• Handle RFPs and other necessary paperwork

• Provide pre and actual support in areas such as transportation, logistics, facilities booking, event set-up and etc

• Formulate and execute channel marketing strategies

[Others]

• Working closely and supporting local teams of existing KICC’s in-house companies and other Korean vendors

• Track and analyse results of existing events and programs to identify

opportunities and enhance performance

• Supporting HQ projects

[Requirements]

• Proven success in developing marketing plans and campaigns

• Strong vendor management and decision-making skills

• Excellent written and verbal communications skills

• Ability to communicate in Korean, Indonesian language is a plus

Interested parties, please send your resume to [email protected] stating clearly your availability, skills, experiences and expected salary.

We regret to inform that only shortlisted candidates will be notified