About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls)
• Search for information within our CRM to deliver accurate answers to questions from potential buyers whilst entering any new data into the listings to enrich the information
• Qualify potential buyers expressing interest in Propseller listings
• Coordinate and (re)schedule property viewings for buyers against the schedule of the assigned Real Estate Consultants / internal teams to meet team targets and maximise sales opportunities for each call/enquiry
• Track and update your team tasks and activities through our in-house tech platform
• Produce regular reports and conduct improvement-sharing sessions
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You have at least 6 months of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Diploma or equivalent;
• Experience in customer service/sales support/call center would be beneficial
• Must be fluent in written and spoken English as the role requires the candidate to answer enquiries via online chatroom or phone
• Proficient in Google Suite / MS Office and with computers in general
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts
• Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic
• Attention to detail: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks
• Agility: You can think on your feet and a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.
• Achievement-oriented: You are a highly-driven individual and enjoy the thrill of outperforming expectations.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT
• Swimming pool and gym access: access to our office swimming pool and gym
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings
• Team lunch budget: Quarter budget for team bonding lunches or dinners
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or selling a home.

Recruiting Process

Ideal length: 1 week

If your application is selected:

Part 1 - Online (2 hours)

• 30 min – Introductory Call with Talent Acquisition Associate
• 20 min - Online Test
• 1 hr – Meeting with our Head of Success & Service and People & Culture Director
• Reference checks

Part 2 - In person (1 full day, weekday/weekend)

• Day-in-the-life with training and job simulation (stipend provided)
• Meet with CPO

Compensation

• On-target earnings of $2,800 to $3,100 / month (90% base, 10% variable)
• Uncapped performance-based bonus
• Stock options

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.

An award-winning full service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions. We have positions for highly motivated and committed individuals to join our Firm:

Job Responsibilities:

• Leads the IS Service Desk team to provide the following services to the Firm:
• Provide first and second level technical support for end users to resolve system (desktops, laptops, printers, smart phones), application, network and other IT related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• Work with site support to facilitate meeting room setup
• Ensure standard ITIL based service delivery processes are adhered to and manage problem management processes to ensure root cause analysis and problem resolution workflows are executed when required
• Analyse recurring issues to recommend and implement long term solutions. Identify opportunities to improve, optimize and automate current workflows and services
• Collaborate with Applications, Infrastructure and Security teams to resolve cross-functional issues as well as to evaluate new technologies
• Act as a technology evangelist to provide awareness and training to users on adoption of new technologies and initiatives, including creating user guides and training materials
• Perform other duties and responsibilities as assigned

Job Requirements:

• Degree in Information Technology or its equivalent
• At least 10 years of relevant working experience in the IT industry with strong customer focused support mindset and experience in leading a team
• Experience with IT service management tools, incident tracking and prioritisation
• Independent and proactive with good attention to detail, troubleshooting and technical ability
• Good written and verbal communication
• ITIL certification level 2 would be an advantage

Technical Knowledge

• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of SCCM & 3rd party patching console
• Management of Anti-Virus protection console
• Online collaboration tools (MS Teams, Cisco Jabber, WebEx, Zoom, etc.)
• Good knowledge with of Legal Technology products and platforms such as Litera, iManage, Elite 3E, etc will be added advantage

We regret to inform that only shortlisted candidates will be notified.

RESPONSIBILITIES;

• Provide quality customer service support to customers over e-mail and phone.
• Handle customer enquiries efficiently and escalate issues promptly when required.
• Perform sales order management for customers.
• Perform allocation of stocks and arrange delivery for customers’ orders.
• Conduct regular meetings with customers for close communication.
• Perform problem solving to value-added customers.
• Extract and tabulate data for monthly reporting.
• Collaborate with internal teams to ensure timely resolution of customer issues.
• Promote or recommend new products to existing customers.
• Any other ad hoc tasks and projects assigned.

REQUIREMENTS;

• Minimum Diploma in any field.
• At least 2-3 years of relevant experiences on order processing and delivery arrangement, customer
• relationship management.
• Customer oriented with strong communication and interpersonal skills.
• Experience in handling customers’ inquiries and claims by emails and phone calls.
• Able to take initiative and hardworking.
• Possess Excel skills and knowledge such as, V-lookup, Pivot tables, and simple formulae.
• Experience in SAP will have an added advantage.
• Team player and also able to work independently.
• Able to start work within short notice is an advantage but not a must.
  

We regret that only shortlisted candidates will be notified

Ryan Teo Shun Xiang | R2113235

EA License | 02C4944

6950 9752

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Role Overview

Yue Hwa Chinese Products is seeking a dynamic and customer-focused experienced Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive customer experience. The role requires strong collaboration across departments to implement customer-centric strategies that build loyalty and engagement. Flexibility to work shifts, weekends, and public holidays is essential.

Key Responsibilities

• Primary point of contact with customers at every touch points.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Resolve customer issues and conflicts promptly, ensuring a positive resolution.
• Work closely with various teams to develop & implement strategies that improve customer satisfaction & loyalty.
• Monitor and analyze customer feedback to identify trends and recommend improvements.
• Maintain accurate records of customer interactions and ensure timely follow-ups.
• Uphold Yue Hwa’s reputation for delivering high-quality service that aligns with our brand values.

Experience & Skills

• Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
• Conflict Resolution: Proven ability to manage challenging situations & resolve conflicts effectively.
• Ability to multi-task, fast learner, proactive, reliable & capable of working both independently & collaboratively as a team
• Bilingual, with strong communication skills to effectively engage a diverse customer base.
• Proficient in both written and spoken English and Chinese (knowledge of Chinese culture & language is an advantage).

Qualifications

• Diploma in Business Administration, Hospitality, or a related field.
• Strong problem-solving and organizational skills with attention to detail.
• Experience managing customer feedback and handling complaints professionally.
• Ability to thrive in a team-oriented environment.
• Able to shifts, weekends, and public holidays.
• Eligibility: Open to Singaporeans and Permanent Residents only.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Reporting to the Director, Development, the Project Manager will manage complex, grant-based projects involving multiple stakeholders in a multicultural environment.

Roles and Responsibilities

• Effectively manage complex, grant-based projects involving multiple stakeholders in a multicultural environment.
• Oversee project budgets to ensure optimal allocation and use of funds.
• Develop and maintain project timelines, ensuring milestones are met and delays are minimised.
• Manage stakeholders' expectations through regular communication and status updates.
• Conduct impact measurement to evaluate project outcomes and effectiveness.
• Identify and mitigate project risks to prevent potential setbacks.
• Work closely with senior professionals and academics from various sectors to achieve project objectives.
• As required, travel to project sites outside of Singapore to oversee project implementation and progress.
• Lead and manage education and healthcare-related social projects to improve lives in Asia.
• Perform ad hoc tasks or take on other responsibilities related to the operation and activities of the Foundation assigned by the senior management.

Preferred requirements and experience

• At least a Bachelor's degree from a good university, with a preference for a graduate degree.
• Experience (at least 3 years) in managing complex projects, preferably in commercial and non-profit environments.
• Proven track record in managing project budgets, project timelines, project risks and stakeholders' expectations.
• Excellent communication skills in both spoken and written English and Mandarin is required to deal with partners.
• Willingness and ability to travel to project sites internationally.
• Strong interpersonal and negotiation skills and a pleasant personality.
• Able to work independently and responsibly with minimum supervision.
• Passionate about serving underserved communities and making a positive impact.
• Demonstrates honesty, sincerity, and a positive, can-do attitude.
• Experience working in multicultural environments and managing diverse teams.
• Singapore citizen or PR only

The Foundation is unable to sponsor EP passes. Only shortlisted candidates will be notified.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.



For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.



The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.



Our hourly rates commensurate with your experience and familiarity with the role.



Join our Telegram channel to stay updated on our latest part-time opportunities https://t.me/tlbgcareers!



Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms



Click on Apply or send your CV via Whatsapp to 80687635.


Should your application progress to the next stage, we will be in contact to arrange for an interview

1. Client Relationship Management: Building and maintaining strong relationships with clients, understanding their needs, and ensuring that the team delivers value.

2. Project Leadership: Overseeing project execution, ensuring that it stays on track, meets deadlines, and adheres to the DTAS’s quality standards.

3. Project Team Management: Leading a team of consultants during project execution, providing guidance, mentorship, and support during project execution.

4. Problem Solving: Collaborating with clients and team members to identify key issues, provide recommendations, and design and implement solutions.

5. Communication: Proficiency in English is required, Effectively communicating findings, recommendations, and project status to clients and stakeholders through presentations and reports.

6. Business Development: Identifying opportunities for follow-up work or new projects with existing clients and contributing to proposals for new engagements.

7. Strategic Insight: Leveraging PTC solutions/industry knowledge/analytical skills to provide insights and recommendations that drive client success.

Requirements:

• Bachelor Degree holder or above
• 5 years or above PLM (Product Lifecycle Management) project service delivery management and service business development exp.
• Fluent in English, if can speak Thai would be a great plus.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Responsible for the profitable growth and development of business through brokers
• Maintain and develop customer relations
• Identify and develop new products, services/new market segments
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Achieve premium growth and profit targets
• Development of balanced portfolio of business from Broker accounts
• Ensure maximum efficient and effectiveness in work processes within the department
• Provide guidance and training for staff
• Provide training for staff & teambuilding
• Undertake any other duties as may be assigned

• Tertiary qualification and /or professional insurance qualifications
• Minimum Certificate in General Insurance

• Operational experience in sales and servicing of business through insurance brokers
• Business development and relationship building
• Ability to guide and lead staff
• Marketing & Presentation Skills
• Portfolio Management
• Knowledge of Underwriting and Singapore General Insurance market

Job Responsibilities:

• Assist Partners in managing audit engagements and delivering quality service to clients.
• Manage a portfolio of international and local clients including client’s expectations and deliverables, responsible for all client management services and act as a liaison between clients and the engagement team.
• Lead team to complete all audit related processes & procedures including finalisation of financial statements.
• Coach and mentor team members, including on the job training and timely performance review.
• Prepare and/or review consolidation of group accounts.
• Apply requisite professional scepticism during the course of the work and exercise professional judgement on critical technical issues.

Requirements:

• Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• Minimum 5 years of relevant experience in CPA firms.
• Ability to lead and manage teams
• Team player with strong analytical, follow-up skills and time management skills.
• Ability to work within tight timeline and in a fast-paced environment.

Responsibilities

• Develop and manage project schedules and timelines
• Study and understand design drawings as well as the project brief and requirements
• Host project meetings and discussions with the design team and contractors
• Manage contractors, suppliers and vendors by assigning tasks, aligning schedules, overseeing all project deliverables
• Coordinate with vendors/contractors, designers or management for site matters
• Conduct regular site visits and inspections to ensure project compliance and to update relevant stakeholders
• Communicate and address any issues or challenges that arise for site matters
• Practice effective verbal and written communication among all stakeholders
• Facilitate QA/QC checks for all projects during the completion stage

Who are we looking out for

• Meticulous and detail-oriented
• Proven ability to troubleshoot and solve site issues and constraints
• Strong familiarity with project management, methodologies, and best practices
• Experienced in seeing projects through the full life cycle
• Strong initiative skills, dynamism, and resourcefulness
• Proven ability to complete projects according to outlined scope and timeline
• Able to work independently and self-motivated

• preparing full set of accounts including Statement of Financial Position, Statement of Comprehensive Income, Trial Balance, General Ledger supporting schedules etc
• preparation and submission of GST Returns
• payroll and AIS submissions where applicable

We are seeking qualified and highly driven professionals to join our Quality Control Team. You will be required to support the Head of Quality Control in all aspects of operational/compliance audits/reviews in our office. This is to ensure our office complies with the firm’s system of quality management designed to comply with professional standards and regulatory and legal requirements.

Responsibilities

• Plan and conduct risk assessments and quality controls reviews to ensure compliance of all statutory, regulatory requirements and internal compliance requirements.
• Analyse and identify quality control gaps and validate that controls are operating effectively and timely.
• Provide/suggest refinements to improve controls and enhance quality control standards within the firm’s service lines and practices.
• Conduct independent reviews of audit engagements before audit opinions are signed.
• Carry out root cause analysis and monitor effectiveness of action plans to address quality and risk areas of weaknesses.
• Train, coach, develop and cultivate technical competencies to ensure capability of designated employees to maintain and comply with quality standards.
• Prepare and collate information/reports for regulatory and internal reviews and to handle any related coordination work.

Requirements

• Bachelor’s Degree in Accountancy or equivalent
• Minimum 5-8 years experience in an audit role in a large international or professional services firm.
• Experienced in quality reviews and/or internal audits preferred.
• Able to work independently and possess strong project management and analytical skills with the ability to work within a team in a fast-paced environment.
• Excellent presentation, written and verbal communication skills to communicate across all levels of staff and management.

The Audit Manager manages a portfolio of engagements to provide assurance and audit support services, delivering high quality audit services. You will provide leadership on audit and assurance engagements, with a focus on financial services clients which includes engagement planning, execution and finalisation of an audit and assurance engagements and leading the team to handle such engagements. You will be fully accountable for the engagements and will be tasked with ensuring that the engagement process against budget and timeline is closely monitored.

You will develop and maintain long-term client relationships, with a focus on business development. You will review and provide key technical expertise to ensure the quality of audit work performed is compliant with professional and regulatory standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Key Roles & Responsibilities

• Identify client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to engagement plan
• Perform assurance engagements in compliance with professional standards, AML/KYC, MAS regulatory reporting and related compliance areas.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Job Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 7 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels
• Good understanding of corporate governance, regulatory compliance, audit standards and accounting principles
• Possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities

Job Description

• Oversee a portfolio of retailers primarily located in the US and Europe.
• Conduct thorough credit research and financial assessments while performing risk scoring for both existing and potential customers, adhering to the risk management framework.
• Prepare detailed credit memorandums for approval, providing recommendations for credit deviations or exceptions.
• Conduct regular monitoring of the portfolio through financial reviews, tracking performance metrics, and attending customer results briefings or calls.
• Identify and escalate potential credit risks, adverse developments, and market trends that could impact business operations.
• Collaborate effectively with customers, credit insurers, and internal stakeholders to facilitate deal origination, secure transaction approvals, and offer expert advice on credit matters.
• Utilize advanced Excel skills and data analysis techniques to evaluate sales, costs, and operational drivers, transforming data into actionable insights for stakeholders.
• Generate comprehensive credit reports that comply with internal policies and external requirements.
• Support ad hoc initiatives and special projects as needed.

Job Requirement:

• Collaborative team player with excellent interpersonal skills.
• Holds a degree in Business, Accounting, or Finance with 8-10 years of relevant experience, or equivalent professional qualifications.
• Proven ability to independently conduct credit assessments, financial analysis, and forecasting, preferably with experience in banking or credit rating agencies.
• Demonstrates strong analytical capabilities, adaptability, and a proactive learning mindset.
• Skilled in effectively presenting findings and proposals to stakeholders, both through verbal communication and well-structured written reports.
• Thrives in fast-paced, entrepreneurial, and innovative work environments.
• Knowledge of trade finance, supply chain processes, and data analytics is advantageous.
• Familiarity with AI integration in credit processes is a valuable asset.
  

Other:
-AWS provided

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Job Overview:

We are seeking a highly skilled and Creative Content Manager to join our dynamic marketing team in the corporate banking. The ideal candidate will have a pulse on the latest social media trends and viral content, boasting a strong personal following and a knack for creating engaging, shareable content in the B2B environment. This individual should have a solid understanding of how social media platforms and their algorithms work, with the ability to tailor content for maximum visibility and impact, especially LinkedIn. The candidate should be data-driven, analytically minded, and possess an excellent command of both English and Chinese.

Key Responsibilities:

• Content Creation & Strategy: Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Content Production: Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Trend Monitoring: Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Audience Engagement: Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.
• Platform Mastery: Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Performance Tracking: Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Bilingual Content: Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Collaboration: Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Campaign Management: Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Creative Experimentation: Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

Qualifications:

• Experience: Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI tools in content production.
• Skills: Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Creativity: Proven ability to create content that captivates and drives engagement.
• Analytical Skills: Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Language Proficiency: Excellent command of spoken and written English and Chinese.
• Personal Presence: Strong social media following that reflects knowledge and execution of successful content strategies.

Preferred Attributes:

• Adaptable & Agile: Ability to quickly adapt to new social media trends and shifts in the digital landscape.
• Team Player: Collaborative mindset and capability to work effectively with marketing teams and other departments.
• Strong Communicator: Excellent communication skills to share ideas, insights, and creative concepts.
• Innovative Mindset: Willing to experiment and take calculated risks to develop breakthrough content.
• Social Driven: Experience with influencer engagements and partnerships is a plus.

Why Join Us? Join a forward-thinking team in the banking industry that values creativity, innovation, and strategic thinking. You will play a key role in shaping our social media presence, driving engagement, and contributing to the bank's brand success in the digital space.

Application Process: If you are passionate about social media and meet the qualifications, we encourage you to apply. Please submit your resume, a cover letter, and examples of past social media work.

Internal ref: 9370

Regards,

Lini

Recruitment Consultant

R22108463

Responsibilities and Accountabilities:

Strategic Business Development and Market Expansion

• Develop and implement business development strategies to drive growth within the Non-Ferrous Metals sector, focusing on both existing markets and new opportunities.
• Identify, assess, and pursue new business opportunities, including partnerships, joint ventures, acquisitions, and market expansions.
• Analyze industry trends, competitive dynamics, and market demands to identify opportunities for product and service innovation, market entry, and expansion.
• Lead efforts to expands the company’s market presence by identifying high-potential regions, sectors, and customer bases for Non-Ferrous Metals products.

Client Relationship Management

• Build and nurture strong, long-term relationships with key customers, stakeholders, and partners, including large industrial clients, manufacturers, and distributors.
• Manage client accounts and identify cross-selling or upselling opportunities to increase revenue from existing customers.

Sales and Revenue Generation

• Drive sales growth by leading the sales efforts for Non-Ferrous Metal products and services, working closely with the sales and marketing teams.
• Monitor market trends and customer feedback to tailor offerings to meet customer needs and increase market share.
• Develop pricing strategies and negotiation tactics to secure profitable contracts while ensuring customer satisfaction.

Partnerships and Negotiations

• Lead contract negotiations with customes, suppliers, and partners to ensure favorable terms, compliance with reglations, and long-term business success.
• Cultivate strategic alliances with suppliers, technology providers, and other stakeholders to enhance the company’s capabilities in the aluminum industry.
• Negotiate key agreements related to supply chain management, distribution, and joint ventures.

Project Identification and Feasibility Analsis

• Identify and evaluate new Non-Ferrous Metals related projects, including product innovations, market diversification, or expansion into new industries (e.g. automotive, aerospace, construction).
• Conduct feasibility studies and financial analysis for new projects and provide recommendations to senior management.
• Develop business cases and investment proposals to secure internal approval and external funding for new initiatives.

Market Research and Competitive Analysis

• Conduct in-depth market research to stay ahead of industry trends, customer needs, and emerging technologies in the aluminum market.
• Monitor competitor activites and assess their strategies to ensure the company remains competitive in pricing, quality, and delivery.
• Analyze demand fluctuations, supply chain dynamics, and potential risks in the aluminum market to anticipate challenges and develop proactive solutions.

Sustainability and Innovation Initiatives

• Advocate for sustainable business practices and green technologies within the Non-Ferrous Metals industry, ensuring the company’s products and operations meet environmental standards.
• Identify new poduct development opportunities, including lightweight aluminum, recycled aluminum, and solutions for green energy sectors.
• Stay updated on technological advancements and innovations in the aluminum industry, such as automation, aluminum recycling, and energy-efficient processes, and integrate them into the company’s growth strategy.

Leadership and Team Collaboration

• Foster collaboration between cross-functional teams, including sales, operations, and corporate departments, to exeute business development strategies.
• Provide leadership in driving a high performance culture, fostering innovation, and ensuring team accountability.

Requirements:

• Bachelor Degree is preferred but not essential.
• At least 5 years of experience in business development, sales, or strategic planning, preferably in the Non-Ferrous Metals sector.
• Strong ability to analyze market trends, conduct competitive analysis, and development business cases.
• Proven track record in negotiating contracts and forming strategic partneships.
• Experience in leading and developing high-performing teams, collaborating across departments.
• Excellent interpersonal and communication skills, with the ability to engage stakeholders at all levels.
• Possess good understanding of sustainability trends in the aluminum industry and a commitment to green initiatives.
• Experience working with global teams and possess good understanding of regional market dynamics and customer behavior in different geographic areas.
• Ability to thrive in a fast-paced, competitive, and evolving industry.
• Ability to travel as needed to explore new markets, meet clients, and attend industry events.

Our Benefits and Perks

• Flexibility & Time Off: Hybrid work model, Flexible Benefits, Paid time off (e.g. Caregiver leave, Birthday leave)
• Professional and Personal Development: Study and Exam Leave, Educational Subsidies, Regional and Global Learning Programs
• Health & Well-being: Employee Assistance Program, Group Health Insurance, Employee Engagement Program & Activities

Our Commitment

At SCAO, we value the diversity of background, culture, experiences, skills and views that our people offer.

We are committed to building an environment free of unfair discrimination and harassment that enables all to perform at their best, regardless of nationality, race, ethnicity, religion, age and other attributes.

Business Development Manager is responsible for maintaining and nurturing key client accounts. This

person must be adept at professional networking and building strong relationships to ensure we establish long-term commitments with key clients. This person will engage, develop new business, and actively seek out new sales opportunities with our existing clients.

Job Responsibilities

• Conduct prospecting activities to generate leads through effective in-person, phone, email, and other outreach methods.
• Develop strong relationships with our clients’ hiring managers by understanding their business and staffing needs.
• Creating and implementing Account Plans for all strategic accounts with short-term objectives and long-term goals along with clearly defined steps to reach them.
• Speaking with customers on a regular basis to check in on them and propose new solutions for their organisation.
• Generate viable, quality contracts, contract to hire and direct hire orders.
• Coordinating with recruitment and operations teams to ensure sales objectives and performance
• goals are met.
• Proactively establishing professional and productive relationships with stakeholders in client
• accounts.
• Assessing, clarifying, and validating customer requirements, needs, and goals on a consistent basis.
• Managing new client onboarding, client launches, and initiatives.
• Work with senior leaders to define the client priorities and ensure engagement at multiple levels in the organisation.
• Guide the hiring process to meet the needs of the client while ensuring that roles are filled timely.
• Track and complete the timely entry of all required client activity and documentation into the ATS/CRM system while maintaining consistency and integrity of data.
• Collaborate with recruitment team to ensure the effective delivery for clients’ needs.
• Strong skills selling the value of our services and possess the ability to influence and effectively negotiate pricing.
• Effectively prepare and deliver business reviews, presentations and proposals.
• Able to work with a sense of urgency and meet tight deadlines.
• Performs other job duties as requested and assigned

Requirements:

• Minimum 5 years' sales or customer service experience in a service industry
• Proactive and motivated to go above and beyond to deliver client expectations
• Superior communication skills (both written and oral) and comfortable presenting and speaking to senior-level executives
• Outstanding organizational skills and the ability to manage multiple moving parts and accounts simultaneously
• Prior experience in Account Management or Sales
• Experience with strategic account plans.
• Proven success achieving and/or exceeding performance goals.
• Detailed, organized, and adaptable.
• Prioritize and possess excellent time management skills.
• Work effectively in a team environment and build strong relationships.
• Strong negotiation and presentation skills.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | JP

Main Responsibilities

• The leadership and management of insurance intermediation for the team including business production, risk placing, and client servicing and associated functions.
• Evaluate potential opportunities and build business plans backed by solid research & data.
• To develop strategic production and development plans for the Company, including the identification of new business opportunities and the planning and development of new initiatives.
• To promote effective and regular communication within the Department and with other Departments.
• To promote and ensure compliance with the Company’s Rules and Procedures and other management instructions.

Regulatory Responsibilities / Knowledge Required

• To be familiar with the regulatory obligations imposed by Monetary Authority of Singapore (MAS).
• To ensure you are trained and competent to perform your duties to the required standard and in compliance with the Monetary Authority of Singapore (MAS) regulations.
• Detailed understanding and knowledge of general insurance and the underlying legal principles.
• Detailed understanding of the Company’s internal procedures and practices.

Experience/Knowledge/Skills

• Minimum 5 years’ experience in insurance broking industry is desirable.
• Excellent organizational skills and attention to detail.
• Well-developed Leadership and Management skills
• Ability to build and maintain profitable long-term relationships with clients and colleagues
• Ability to handle multiple priorities in a fast paced environment
• Strong negotiation, influencing skills, analytical, verbal and written communication skills.
• Proficiency in MS Outlook, Word, Excel and PowerPoint.

About the Job

We are an innovative, science-enabled, technology-driven functional beauty company and category creator. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our professionals and consumers alike to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful skin and hair, whether they are visiting a professional or caring for themselves at home.

With a strong global presence, the company continues to grow and evolve, offering exciting opportunities for professionals to make a significant impact in shaping our operations. We are now looking for a Supply Chain Manager to oversee and optimize our end-to-end supply chain and logistics operations in Singapore. We are open to senior role, Head of Supply Chain and compensation commensurate upon experience and compatibility with our business goals.

Role & Responsibilities:

As a key driver in the organization, you will oversee and optimize end-to-end demand and supply planning processes, ensuring precise forecasting, inventory optimization, and efficient execution of sales and operations strategies. You will be responsible for:

• Developing and implementing demand forecasting models and tools to improve forecast accuracy and responsiveness to market trends.
• Leading supply planning to balance inventory levels with service level targets, reducing excess stock while avoiding shortages.
• Managing logistics operations, including transportation, distribution, and warehouse management, with a focus on efficiency and cost-effectiveness.
• Ensuring compliance with global import/export regulations, mitigating risks, and resolving operational challenges related to cross-border trade.
• Driving cost-saving initiatives through process improvements, vendor negotiations, and leveraging advanced supply chain technologies.
• Collaborating with cross-functional teams—including Sales, Marketing, Finance, and Operations—as well as regional stakeholders to align supply chain strategies with business objectives.
• Building and mentoring a high-performing supply chain and logistics team through coaching, skill development, and performance management, fostering a culture of innovation and continuous improvement.
• Monitoring key supply chain metrics and presenting actionable insights and reports to senior leadership to guide strategic decision-making.

Key Requirements:

The ideal candidate will bring:

• A proactive, solutions-focused demeanor that inspires trust and confidence, with strong leadership abilities to guide and develop teams while maintaining alignment with organizational goals.
• A commitment to continuous learning, adaptability, and fostering an innovative approach within the team to excel in a dynamic business environment.
• A bachelor’s degree in Supply Chain Management, Logistics, Operations, or a related field. Advanced degrees or certifications (e.g., APICS, CSCP, Scrum, EOX, waterfall, Agile or Lean Six Sigma) are a plus.
• OR five plus years of progressive experience in supply chain and logistics roles, preferably within the FMCG industry.
• Demonstrated success in demand planning, supply chain optimization, logistics operations, and driving cost reduction initiatives.
• Exceptional leadership and team management skills, with a proven ability to inspire and develop high-performing teams.
• Strong analytical and problem-solving capabilities, with proficiency in supply chain management software; software in general (e.g., ERP, OMS, WMS, Vendor Central, FTP) and advanced Excel skills.
• Technical Proficiency: Demonstrated expertise in using and optimizing key business software and systems, including:
• NetSuite: Experience in leveraging ERP systems for supply chain and inventory management.
• Shopify: Familiarity with e-commerce operations and order fulfillment processes.
• MS365 Suite: Advanced proficiency in Excel for data analysis, PowerPoint for reporting, and Teams for collaboration.
• Slack: Effective communication and team coordination via Slack.
• Excellent communication and collaboration skills, with the ability to influence and engage stakeholders at all levels.
• Fluency in English is required, while proficiency in a second language (especially in key regional markets) is highly desirable.
• A strategic mindset with the ability to adapt to a dynamic, fast-paced business environment and prioritize competing demands effectively.

Job Brief:

We are looking for an ambitious and energetic Business Development Manager to help us expand company business. You will be the front of the company and will have the dedication to formulate and apply an effective business development strategy.

The goal is to drive sustainable business growth through boosting sales and forging strong relationships with clients.

Responsibilities:

- Plan, develop and oversee the overall business development strategies.

- Identifies trendsetter ideas by researching industry and related events, publications, and announcements.

- Having an in-depth knowledge of business products and value proposition。Writing business proposals.

- Drafting and reviewing contracts

- Proposes potential business deals by contacting potential partners.

- Discovers and explores business opportunities.

- Screens potential business deals by analyzing market strategies, deal requirements, and financials.

Requirements:

- Proven working experience as a business development manager, preferred 3-5 years working experience in the payment card industry.

- Having in-depth payment card business (both traditional and innovative) market knowledge.

- Proven ability to negotiate

- High-level communication skills

- Experience working to and exceeding targets

- Good business sense

- Communication and negotiation skills

- Ability to build rapport

- Time management and planning skills

Requirements –

• 10+ Years Experience in Software Development & Product/Application management as a Project Manager/Business Analyst with domain knowledge on Education, Facility management, Govt Sector, Ecommerce, Manufacture sector and Print Media & Publications services.

• Experience in Software Development in .NET Technologies, analysis, design and development of client/server, web-based and n-tire applications. Expert in developing web based, windows-based applications in Microsoft Visual studio using ASP.net and C #.

• Need good knowledge of writing Database queries and handling basic function in DBA.

• Experience in a Business Analyst role by interacting with client and gathering the requirements for future releases and share the same knowledge to development team.

• Ability to devise product functionality and improvements, and then drive resources to realize that vision.

• Knowledge of emerging technologies as well as discussing existing and proposed software systems.

• Flexibility to easily change direction and/or find creative solutions as stakeholder requests or issues arise.

• Cross training the team members for any new process improvements introduced, for better coordination within the team.

Other Requirements –

• Project management • Technical Team management • Client and vendor management • End-user support management • Financial P&L and billing • Service Delivery Management • Software development lifecycle methodology • Content, Document Management Systems • Custom application development

Roles and Responsibilities:

• Prepare system specifications, technical specifications, requirement specifications, identify potential re-sources, prepare budgetary quotes and work with stakeholders.

• Preparation to avoid the gaps between client and development team.

• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations. Educate and reinforce scrum methodology and agile framework to team members and stakeholder

• Preparing & implementing strategies streamlining existing workflows to increase operational efficiency and reduce costs to the organization. End to End management of multiple projects and management of PI planning and product review sessions.

• Managing critical project deliveries and making sure that they are delivered within budget and timeframe, Working closely with stakeholders and all leads. Taking ownership and managing delivery of the complete solution.

• Efficiently aligning and managing resources required to complete project activities and tasks. Implementing and rolling out agile maturity models across different areas and release trains to derive baseline & then take it to the next level.

• Re-organized teams and coached stakeholders to help the teams become High Performance Software Engineering teams in a complex onsite and offshore model.

• Motivating individuals and teams, and creating trustworthy and healthy environment to get the best performance from them at all time

• Helping and guiding teams in doing effective story writing, backlog grooming and estimation and keeping them up with the commitment of meeting the business objectives

• Established self-driving and self-managing mechanisms for innovation and collaboration Coached & transformed offshore vendor models. Work closely with development Teams, Product, Risk, Technical Team, Sales to meet business objectives.

• Identify Project risks and produce weekly report for stakeholders, report on progress to senior management at regular steering groups. Update PWC (Project Working Committee) on the project progress on a weekly basis by managing project expectations with team members and other stakeholders.

• Proactively manage changes in project scope, identify potential crises, devise contingency plans, define project success criteria and disseminate them to involved parties throughout project life cycle. Ensure all the different tracks of the projects are executed coherently and in tandem with each other

• Review project deliverables and track schedules to ensure the project milestones are met as per planned dates. Responsible for project deliverables such as Project Schedule, Functional Requirements, SIT UAT and Production deployments.

• Ensure all System's maintenance Projects are managed within SLA's and ensure the monthly maintenance reports are created and submitted on time. Plan and schedule project timelines and milestones using appropriate tools.

• Delivered Project needs on time within the agreed acceptance criteria in a hybrid methodology environment. Implement agile management ideas by facilitating exercises such as sprint planning and team leading stand-ups.

Preferred Qualifications -

· Bachelor's degree