Total 5,588 customer service manager job vacancies in Jurong East, North East

WE NEED EXPERICEND FOR METAL WOKS , ALUMINMUM WORKS , WETRADE WORKS AND TILES WORKS FOR CONSTRUCTION (HDB / CONDO ) , NEED HAVE EXCELLENT IN CHINESE AND ENGLISH COMMICATION SKLII AND ACKNOWLEGE DESIGN WORK ,NEED TO GO THROUGH WITH SITE COODINATOR FOR BQ AND MATERAILS ORDER AND DRWAING SUBMISSION WORKS ，ALLOW TO FOLLOW AND COORDINATE WITH SITE WORKS AND PROGRESS WITH MAINCON , SITE MEETING

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About the Role:
We are looking for a Product Manager to join our core technology team in Singapore. As the Product Manager, you will guide the direction and execution of our AI solutions, working closely with overseas engineers and local stakeholders. You will shape product strategy, manage the product roadmap, and translate emerging AI capabilities into products that deliver real value to our customers. In this startup environment, you’ll have the opportunity to drive innovation, experiment quickly, and influence the future of AI in financial services.

Key Responsibilities:

• Product Strategy & Roadmapping: Develop and maintain a clear product vision and roadmap that aligns with overall business goals, ensuring timely and impactful delivery of features.
• Market & User Research: Stay on top of industry trends, competitive offerings, and evolving customer needs to shape product enhancements.
• Cross-Functional Collaboration: Work closely with the overseas engineering teams, AI Engineers, and Backend Developers to translate high-level concepts into actionable technical requirements.
• Execution & Delivery: Define product requirements, user stories, and acceptance criteria; prioritize backlog items; and ensure smooth and timely releases.
• Performance Measurement: Monitor product performance using key metrics (e.g., customer engagement, conversion rates), gather feedback, and iterate to improve the product.

Qualifications:

• Experience: 3-5 years in product management, preferably in a fintech or AI-focused environment.
• Technical Acumen: Familiarity with AI/ML concepts, especially NLP, and ability to understand technical constraints and opportunities.
• Communication Skills: Strong written and verbal communication, with the ability to present complex ideas to both technical and non-technical audiences.
• Agility: Comfortable working in a fast-paced, startup setting where you can swiftly adapt to change and continuously learn.
• Able to communicate in mandarin to liaise with mandarin-speaking counterparts.

• Develop and implement a comprehensive regional business development strategy aligned with the company's overall goals and objectives.
• Conduct in-depth market research and competitor analysis to identify and assess potential opportunities within the assigned region.
• Generate qualified leads through proactive prospecting, networking, attending industry events, and utilizing various marketing channels.
• Lead the development and delivery of compelling presentations and proposals that effectively articulate the value proposition of our products or services.
• Build and nurture strong relationships with key decision-makers, influencers, and potential partners across the region.
• Negotiate and close significant deals, ensuring profitability and adherence to company policies.
• Manage and develop a robust regional sales pipeline, monitoring progress and ensuring timely deal closures.
• Identify and establish strategic partnerships that drive market reach, brand awareness, and revenue growth.
• Develop and implement effective marketing and sales collateral specifically tailored to the regional market.
• Lead and mentor a team of regional sales representatives (optional, adjust based on structure).
• Analyze market trends, competitor activity, and customer feedback to inform strategic decision-making.
• Travel as required to attend industry events, network with potential partners, and meet with clients.

· Service clients’ accounts and achieve sales targets

· Manage client’s expectations on project expectations

· Develop project execution strategy

· Obtain quotes from suppliers for materials/fittings for calculation of cost

· Prepare quotation and submission of tender/quotation

· Prepare project budgets and manage cost control based on clients’ budget

· Oversee kick-off meeting with clients

· Submit schedules, concept designs and sample materials for clients to review

· Update organiser/client on the commencement of work

· Coordinate with suppliers to ensure work is completed according to planned schedule

· Oversee handover of project and coordinate with clients regarding defects rectification

· Arrange for invoice billing to clients

· Ensure good client relationship and as primary point of contact for Clients' Project Management team

· Manage specialist design support services and take part in conversion process

· Perform any other adhoc duties

Job Description:

· Strategically plan and manage logistics, warehouse, and transportation for inbound and outbound deliveries

· Liase with supplier, manufacturers, and retailers.

· Keep track of quantity, stock levels, delivery times, transport costs and efficiency.

· Arrange warehouse, plan routes and process shipments

· Prepare the stock checks, stock transfer between retail shops and ensure sufficient stock in every retail shops.

· Refine workflow and offer recommendations to improve productivity, quality and efficiency of operations

· Coach, guide and train other colleagues and develop a high performing team that meets agreed objectives and delivers best practices results, added value and continuous improvements.

· Familiar with company’s policies and procedure

· Develop a strong working relationship, team-work with in-store managers and colleagues

· Perform and complete all jobs assigned as required by superior.

Requirements:

· Knowledge of retail management best practices.

· Strong desire to learn and succeed

· Strong sense of responsibility

· Outstanding communication and interpersonal abilities.

· Ability to multi-task and work in a fast-paced environment.

· Able to give clear directions and set expectations for staff.

Job Highlights:

· Career Growth Opportunity

· Attractive remuneration and benefits package

Job Description & Requirements

• Monitor and manage day-to-day operations of projects, or function, including developing and monitoring budgets, coordinating activities with other sub-contractors
• Plan the work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Liaise with consultants and/or sub-contractors engaged on the project
• Attend regular meetings with owner/client/contractors/sub-contractors and ensure the progress is on schedule
• Resolve any unexpected technical difficulties and other problems that may arise
• Monitor and ensure subcontractors comply with specified requirements
• ldentify and comply with all applicable statutory regulatory requirements related to project
• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks
• Respond swiftly to work delays, emergencies and other problems
• Clear communication to external parties including client, subcontractors, consultants, vendors etc. on project needs, requirements and schedule by means of daily construction oversight
• Review all method statement of the activities ensuring safe execution and maximization of resources used for job efficient
• Prepare monthly site report updating the latest progress and planning to achieve the project milestone
• Complete task as assigned by Project Manager and Project Director

Requirement:

• Candidate must possess at least Bachelor's Degree in Civil Engineering
• At least 10 years of engineering experience in the related field is required for this position
• At least 5 years of experience in managing civil and infrastructure construction work for projects of similar scale, complexity and nature of work
• Work as Team leader, leading team on project requirements and target achievement
• Acting as rigorous preson on Identify possible risks in project

RESPONSIBILITIES:

• Working towards achieving daily KPIs and monthly sales target

• Identify and pursue new business opportunities aligned to Company broad service capabilities in events, exhibitions, corporate meetings, experiential marketing, content and technology

• Lead pitches and proposal development

• Attending to customers’ needs and requirements and provide prompt after-sales service

• Generating of leads and performing targeted client prospecting

• Building and maintaining strategic relationships with new and existing clients

• Promoting new services to existing and prospective clients

• Building of relevant prospects and pipelines

KEY REQUIREMENTS:

• Degree/Diploma of any field or any other equivalent qualification

• Preferably in similar capacity in a marketing and customer development • Ability to effectively engage with senior marketing professionals from client side, as well as understand, navigates and manages complex, hierarchical corporate clients.

• Possess all the right attitudes such as proactive, self-disciplined, responsible, strong team spirit and an unquenchable desire to learn

• Candidates should possess excellent communication and interpersonal skills • Adept in communication along with PowerPoint skills

The Job

• Direct Resource Planning at the macro level to allocate manpower and equipment/services in order to achieve smooth operations at both OMC Tuas and PLH in Jurong Port:Initiate engagements with Customers and BU to understand proper scope of intended project.
  Establish appropriate assignment of term contractors to the project such that adequate resources are deployed with minimal administrative burden.
  
• Monitoring and supervision of facility management in OMC Tuas:Contracting and management of term contractors, supervise scheduled maintenance work.
  Manage the expectation of JTC and manage the work as per the contract.
  Ensure that JP gets reimbursed for the ad hoc jobs not covered un the contract with JP contractors.
  
• Management of Procurement and Contractor matters:Design effective and cost-efficient term contracts alongside CPU.
  Participate in the pre-award procurement of services, prepare purchase requirement, provide technical clarifications, participate in negotiation, and evaluate the qualified vendors. Ensure that cost by vendors is reasonable and within budget.
  Manage, coordinate, and maintain positive relationship with contractors.
  
• Direct Bidding and Proposal activities at macro level to support BU in their engagement with end clients:Vet and/or prepare technical proposals, cost estimation in bidding external projects.
  Client engagement, demonstrate proposals in client Kick-Off-Meetings and Pre-Ops meetings, and provide technical clarifications.
  
• Manage OMC department’s finances to ensure OMC department remains a financially viable operation:Manage, monitor, and track terminal’s profit and loss.
  Control and maintain terminal’s financial performance and operation throughput.
  Ensure finance AP issues are resolved expediently to keep vendors payments flowing.
  
• Others:Support in departmental budget planning, capital expenditure projects.

Job Requirement

• University graduate in a logistics and supply chain management discipline.
• At least 5 years of relevant experience in maritime, offshore, logistics, or in the port industry.
• Strong operation background knowledge on terminals, offshore operations or other relevant areas.
• Highly numerate, meticulous and process driven, ability to deliver results under stressful and challenging conditions.
• Able to monitor the cost closely.
• Persuasive, able to achieve results from others through influence stakeholders in changing environment.
• Thrives in a fluid and challenging environment, able to make qualified decisions under time pressures or lack of complete information.
• A good communicator, outgoing, and able to engage others across diverse cultures.
• Results oriented.

Roles & Responsibilities

1. Applicant must at least have more than 2 years of stage performing

2. Recruit performing artiste and singers when needed

3. Participate in all stage performances

4. To train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

Roles & Responsibilities

1. Applicant must at least has 1 year or more of stage performing

2. Recruit performing artiste and singers when needed

3. Participate in all stage performances

4. Assist Operation Manager to train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

Task Management

• Develop and implement a comprehensive product quality improvement plan, aligned with the organization'soverall goals and objectives.
• Lead and participate in cross-functional teams to identify and analyse root causes of quality issues.
• Developing and implementing corrective and preventive actions to prevent future quality issues.
• Monitoring and reporting on product quality metrics to track progress and identify areas for improvement.
• Conduct audits and assessments to identify and address potential quality risks.
• Collaborate with suppliers to ensure their products meet our quality requirements.
• Collaborating with various teams such as engineering, manufacturing, classification societies, and suppliers to ensure consistent quality throughout the product lifecycle.
• Stay up-to-date on the latest quality improvement methodologies and tools.
• Track and analyse warranty data for reporting, change implementation to new products and continuous improvement
• Identify and communicate process and product improvements.
• Continually seek to identify areas of quality risk and resolve them before they impact on the vessel.
• Delivery of regular communications & reports to the Key internal relationships.
• Establish and maintain high standards of quality and control of cost within budget limits.
• Carry out customer familiarization of our products.
• Occasional travel to vessels country operating area to conduct fact finding on their operations and acceptance of our products in operation for quality.

Interpersonal Management

• Communicate effectively: This involves actively listening, clearly conveying information, and providing constructive feedback with all levels of staff.
• Build trust and rapport: This involves being genuine, respectful, and reliable.
• Ensure liaison with shipyard personal and management to ensure product quality performance is consistent with the aims of the organization.Develop and maintain key external relationships with partners, customers, contractors, suppliers and official
• bodies and organisations.
• Negotiate on behalf of the company, be able to accept realistic compromises when necessary.
• Develop a strong network of industry suppliers, subcontractors, and contacts.

Information Management

• Develop and manage quality improvement documentation and reporting.
• Develop full understanding of vessel/product specifications and performance.
• Develop full understanding of relevant classification and survey body rules that affect the quality performance of our products.
• Manage warranty claim documentation and continuous improvement feedback documentation to the shipyard.
• Personal Management
• Look for opportunities to continue to develop professionally.
• Show personal accountability for the achievement of objectives.
• Keep up to date with the industry best practice and monitor actions of competitors.

About prettyFIT

prettyFIT is a leading women’s footwear brand in Singapore, renowned for its commitment to quality, style, and customer satisfaction. As we continue to grow both locally and internationally, we are looking for a Marketing Manager who can help elevate our brand presence and drive our marketing efforts forward.

We are seeking a dynamic and detail-oriented Retail Operations Manager to oversee the seamless functioning of our retail stores. This role involves ensuring operational excellence, maintaining visual merchandising standards, fostering team collaboration, and delivering exceptional customer experiences. The Retail Operations Manager will act as a crucial link between our head office and retail teams, driving efficiency and ensuring alignment with brand values and goals.

Responsibilities:

· Train and supervise store managers and sales associates to achieve exceptional customer service, creating a positive and memorable shopping experience for our customers.

· Provide coaching, motivation, and performance evaluations to ensure cohesive team spirit and continuous improvement of our retail teams.

· Set and drive sales targets for each store, taking into account market conditions and trends.

· Plan and manage store staff rosters to optimise sales and manpower efficiency.

· Ensure visual merchandising standards align with brand image and seasonal campaigns.

· Collaborate with the marketing team to execute in-store promotions and displays.

· Conduct regular store audits to ensure consistency and adherence to guidelines and company policies.

· Communicate corporate directives, updates, and feedback to store teams.

· Relay on-ground insights and operational challenges to the head office for actionable solutions.

· Coordinate with inventory team to maintain optimal stock levels.

· Provide feedback on our product performance, areas for improvement, competitive environment and trending styles.

Requirements:

· Minimum Diploma with 5 years of experience in the retail industry, including at least 2 years in a similar managerial role.

· Demonstrate operational excellence and a customer-service-oriented mindset with a focus on achieving goals.

· Strong communication, interpersonal relations and problem-solving skills.

· Exemplary leadership traits, including empathy, understanding, and the ability to inspire and motivate team members.

Join Our Team

At prettyFIT, we believe in nurturing talent and fostering a culture of innovation, diversity, and inclusion. If you’re passionate about retail excellence and thrive in a fast-paced environment, we’d love to hear from you! To apply, please submit your resume and cover letter to [email protected] detailing your relevant experience and why you are the perfect fit for the role.R

Job Description:

The General Manager (Business Development) is responsible for overseeing the growth and development of the company's business operations. This role involves leading the business development team, identifying new business opportunities, building relationships with key stakeholders, and ensuring the company's market expansion. The GM will contribute to strategic planning, manage key partnerships, and drive revenue growth through new markets, products, or services.

Key Responsibilities:

1. Strategic Planning & Market Research:Develop and implement strategies to drive business growth, including market expansion, product diversification, and new service offerings.
   Conduct market research and competitive analysis to identify opportunities for expansion.
   Analyze trends, customer needs, and competitor strategies to shape business development initiatives.
   
2. Business Development & Sales:Identify and pursue new business opportunities by developing relationships with potential clients, partners, and stakeholders.
   Negotiate and close high-value deals, ensuring the company’s revenue growth.
   Build and maintain relationships with key clients, stakeholders, and partners to increase customer retention and loyalty.
   
3. Team Leadership & Collaboration:Lead, mentor, and develop a team of business development professionals to achieve departmental and organizational goals.
   Collaborate with other departments, including marketing, finance, and operations, to ensure business development activities align with company objectives.
   Coordinate with senior leadership to define short-term and long-term business goals.
   
4. Revenue Growth & Profitability:Work to meet or exceed sales and revenue targets, focusing on increasing profitability.
   Develop and monitor financial budgets, forecasts, and growth metrics, ensuring efficient allocation of resources.
   Identify cost-effective methods to achieve business objectives while maximizing profit margins.
   
5. Client Relationship Management:Serve as the primary point of contact for high-profile clients and partners, ensuring exceptional service and satisfaction.
   Address client inquiries, resolve issues, and provide tailored solutions to meet specific client needs.
   
6. Contract Negotiation & Management:Negotiate contracts, terms, and agreements with clients and partners.
   Ensure all contracts are compliant with company policies and legal regulations.
   Oversee the execution of agreements, ensuring timely delivery and fulfillment of obligations.
   
7. Reporting & Analysis:Regularly report to executive leadership on business development progress, performance, and key metrics.
   Analyze business development activities, track KPIs, and adjust strategies to optimize performance.
   
8. Risk Management & Compliance:Identify potential risks related to business development activities and work to mitigate them.
   Ensure all business development activities comply with relevant regulations and industry standards.
   

Roles & Responsibilities

Job Responsibilities

· Lead and drive the team for continuous improvement on system and process, conduct monthly QPR meeting and review typical quality issues and follow up with team for improvement.

· Work as quality representative of tool room to manage customer audit, ISO audit and internal audit, prepare the team for the audit and subsequent activities.

· Monitor KPI of tool room and attend annual MR meeting to report tool room KPI performance.

· Lead QA/metrology team for inspection activities and work closely with engineering team for tool improvement.

· Study critical characteristic of new product drawing requirement, propose steel safe strategy with past similar tool experience into tooling design.

· Manage customer complaint and attend customer meeting related to quality or metrology issues.

· Monitor supplier quality performance and issue corrective and preventive action report to drive continuous improvements.

· Perform audits on supplier’s process to ensure quality control and quality assurance systems are in place

· Publish tool fabrication quality standards and ensure suppliers understood and comply with the requirements

· Assist in evaluation and qualification of new supplier.

· Other duties as and when assigned by Supervisor or Management

You may be authorized to:

· Contain suspected, non-conforming products and prevent from further processing.

· Stop new orders which do not conform to requirements.

Requirements

· Degree or Diploma in Quality Engineering or relevant

· Minimum 5 years of relevant experience in a plastic injection molding industry

· Knowledge and experience in GD&T, SQC tool

· Certified Internal Auditor for ISO 9001, ISO14001 and ISO 13485.

· Ability to apply problem solving technique and provide solutions under minimal supervision.

· Good written and oral communication skills

· Organized, decisive, logical, Independent and possess leadership, organization and communication skills

Company Background

Guangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry.

Core Responsibilities:

· Answering product and service questions

· process orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction

· Work closely with internal stakeholders to ensure timely, effective, and efficient service to customers.

Requirements:

· Proficiency in mandarin to liaise with mandarin speaking associates

· Good communication and interpersonal skills

· Prior working experience in a call center environment is welcomed.

Additional Info:

· Office located at Jurong (Toh Guan)

· Monday to Friday 8am – 5pm, Alternate Saturdays 8am – 2pm

· Salary $2500 -$2800

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/ N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Key Accountabilities:

• Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers.
• Conduct acceptance test of equipment and systems with customers or customer representatives.
• Carry out repair/adjustment if required.
• Provide service/investigation reports where applicable.
• Prepare and submit travel report on work progress as well as completion of project.

Requirements:

• Minimum Diploma/Degree in Mechanical or Marine Engineering.
• At least 2 – 3 years of experience in the diesel engine/generator industry.
• Experience in troubleshooting, project handling/execution, servicing and commissioning.
• Communicates effectively, has a strong initiative and ability to work under pressure.
• Possess logical and analytical skills
• Highly independent, and an excellent team player.

· Help managing current and new customer accounts and co-ordination

· Handling inbound and outbound phone calls

· Providing exceptional customer service

· Maintaining relationships with vendors and customers

· Solving customer problems and help resolve issues

· Prepare and issue shipment quotes for customers and set up shipments as required by customers

· Excellent multitasking skills within workspace as well as computer software programs

Company Profile

Singapore's First Flameless/Aqua/Water Cremation Provider for Pets. A local provider run by pet lovers, for pets. Based in Singapore. Redefining funeral aftercare, with unique & innovative technology, products, and service offerings. Our approach is to revolutionise the funeral industry and provide a more sustainable option for those seeking aftercare services. We are the first to provide pet owners in Singapore with an alternative form of cremation for their cherished pet companions after death. Through the process of Aqua Cremation, also known as Aquamation or Water-Cremation we return loved ones back to Mother Nature. We are looking for a highly motivated individual to join our core founding team. This position offers an excellent opportunity to gain hands-on experience from the ground up in a dynamic and fresh environment. We are not only tackling the taboos of the industry but also serving the community. You will have countless opportunities to test and develop your skills across different areas of the business, gaining exposure to a range of functions and skills, while having the freedom to test new ideas in a company that is looking to introduce innovative solutions and revolutionise the industry. Moreover, you will have the chance to make a meaningful impact on the future of Singapore, particularly in areas related to giving back, sustainability, and pets. Your work will contribute to important initiatives that aim to make a positive change in the community and the environment.

Job Highlights:

• Career development opportunities for an emerging startup.
• Open, friendly, fresh, and dynamic work environment.
• Attractive salary commensurate with transferable experience and skills from various industries (example: hospitality and tourism, F&B, any other service orientated roles).
• Overtime incentives.
• Incentives based on cases handled.
• Pay increment review based on annual performance
• Work on pro-bono initiatives to give back and raise awareness in the community in the aspects of mental wellness & animals in need.

The Customer Service & Support Representative will be responsible for a wide range of tasks to ensure smooth operations and top-notch customer support.

Responsibilities:

• Manage incoming calls and perform telephone screening.
• Take and promptly pass on telephone messages to the operations team to plan the pickup of pets.
• Handle administrative matters such as purchasing daily supplies, managing packages, and overseeing deliveries.
• Arrange couriers and prepare proforma invoices and related documents.
• Assist with internal communication issues.
• Handle administrative and clerical work.
• Provide administrative support to the Operations Department.
• Coordinate daily operational activities.
• Monitor jobs closely and provide necessary updates to clients.
• Respond to customer feedback and inquiries, offering excellent client support while maintaining strong client relationships.
• Attend to guests, customers, vendors, and candidates.Ensure rooms are pleasant and clean before guest arrival.
• Manage phone calls and inquiries in accordance with standard operating procedures (SOP).
• Maintain a friendly, neat, pleasant, and professional image to guests.
• Welcome and greet guests, addressing them by name if known, in a warm and professional manner according to service standards.
• Attend to guests with light refreshments or any other needs.
• Handle cashier duties.
• Maintain effective communication with the operations team to ensure funeral rooms are booked and prepared.
• Perform general administrative duties as required.Assist in resolving customer inquiries as necessary.
• Deliver work and service excellence consistently.
• Uphold the company's reputation at all times.
• Perform other ad-hoc duties as required.

This job posting offers a diverse range of responsibilities and an opportunity to be part of a dynamic startup. If you have the skills and experience to excel in this role, we encourage you to apply.

We look forward to welcoming a new team member who shares our commitment to service excellence & giving back to the community.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule