Total 3,661 customer service manager job vacancies in PAS-Wisma Geylang Serai

Finance Manager

We are a multi-award winning and well-recognized regional exclusive distributor for the Melissa and several other brands of fashion footwear in Singapore, Malaysia and India since 2011. We are led by Leadership Team comprising highly-experienced MNC professionals with proven results in fashion and lifestyle industries. We are on a high growth track and our GOAL is to be a Singapore-born billion dollar brand owner and retailer of premium fashion footwear brands in South-East Asia and beyond.

Role Description

This is a critical leadership position reporting directly to and mentored by the Managing Director. This role encompasses all aspects of corporate financial management for the Enviably Me Group of Companies and is also part of the core leadership team that will provide support and advice to the MD on mid and long-term direction of the business. They include Financial Analysis, Banking Facility and Relationship Management, Treasury/Cash Flow Management, Accounting/Internal Controls/Due Diligence, Business Cost Management and Corporate Structure. The work and company environment will be fast-paced, dynamic and covers both commercial and back of house aspects of the business. The right Candidate will be groomed to Financial Controller position.

Specific Responsibilities

1. Financial Analysis. Support the MD and commercial team in ensuring that our core business activities are on strong financial footing. This will include FA work on retail sales, boutique shops, major promotions, new brands or new businesses
2. Banking Facilities/Relationship. Manage multiple banking facilities and corresponding relationships with our panel of banks
3. Treasury/Cash Flow. We are a cash flow intensive business. Managing this well is critical to funding our business growth
4. Accounting/Internal Controls/Due Diligence. Work with external accountant on bookkeeping and establish clear SOPs on internal controls. Also required to perform financial due diligence work when we take on new suppliers, new brands and new retail partners or distributors
5. Corporate Structure. Advise and aid the MD to implement the right corporate structure for a fast-growing business and organization
6. Overall owner of the company’s Oracle Netsuite / Odoo Enterprise Resource Platform (ERP) systems and processes

Role Requirements

1. 5-10 years proven and relevant experience in above areas of financial expertise
2. Strong people, interpersonal and leadership skills are highly important for Candidate to be successful for this position
3. Absolute personal integrity and proven ability to handle highly sensitive information in a mature manner and in full compliance with confidentiality requirements
4. This is a senior leadership role and Candidates are expected to be able to continually adapt existing technical and domain knowledge and experience to new business approaches
5. Candidates should aspire to and be ready to work in a dynamic, fast paced, fast changing and energetic work and business environment

Compensation & Benefits

1. Salaries (monthly from $6000.00 onwards) will be highly competitive and commensurate with experience
2. Dental and Outpatient allowances
3. Generous Product Benefit Program

Job Description & Requirements

· Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.

· Review cost assumptions for new projects.

· Attend to all relevant contract administration and documentation for projects

· Prepare tender submission and post tender measurement, handle monthly progress claim

· Prepare, compile and issue sub-contractors’ documents

· Cost analysis and estimation or budget cost for projects

· Liaise with suppliers for quotations

· Able to analyse tender pricing and to prepare building work tender

Job Requirements:

· Degree in Civil Engineering, Construction Management or Quantity Surveying.

· Minimum 10 Years of relevant working experience as Contract Manager in the Building Construction industry

SNEF Lab (a SNEF think-tank) of Policy Division

The Singapore National Employers Federation (SNEF) is a trade union of employers. Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

You must have an interest in labour policies to support SNEF lab’s research and sense-making work to drive SNEF’s efforts in developing and promoting progressive workplace practices, enhance labour market flexibility and advance tripartism.

Your responsibilities include:

• Sense-make and analyse strategic labour policies or recommendations to address issues faced by employers or specific groups of employees in the labour market identified through the research or forecast of labour trends.
• Monitor and interpret global and local trends, as well as socioeconomic data of the labour markets, with a view of creating novel upstream policy solutions through labour policies.
• Study and develop models to project and explain future national manpower scenarios, intelligence, and other driving forces and critical uncertainties shaping Singapore’s economic and manpower environment through partnerships with academic institutions, tripartite partners and government agencies.
• Design and conduct research and analysis to evaluate and forecast employers’ position on identified labour guidelines and regulations.
• Adopt methodologies to enhance policy development and stakeholders’ engagement.

Requirements

Bachelor’s degree in Economics, Social Sciences (political science, sociology, organisation psychology, etc) or other related disciplines. Fresh graduates are welcomed. An interest in international labour and experience in planning regional/ international events is a plus.

You must:

• Possess good written, presentation and verbal communication skills
• Be proficient in applications such as PowerPoint, Word, and Excel, Tableau/ PowerBI, Canva, etc
• Versatile and resourceful and strong in stakeholders’ management
• Have a strategic and growth mindset, meticulous and have a keen eye to details

Your designation will be commensurate with your work and experience.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Job Summary

The Sales Manager is responsible for leading and overseeing the sales team to achieve revenue targets and drive business growth. The ideal Sales Manager should have deep experience with the entire sales process. He/she should have a sharp mind and an ability to coach, advise, or motivate team members, while building and maintaining a high-performance team. He/she will develop sales strategies, set goals, and analyse performance data to maximise sales effectiveness. The sales manager will be reporting to the sales director in Singapore.

Job Responsibilities

- Oversee the entire day to day sales process/operations and sales team

- Represent the company effectively with comprehensive knowledge of our offerings

- Recruit, train, and motivate sales executives

- Identify team knowledge gaps and provide training solutions

- Plan and execute strategic sales goals, analyze performance data, and make forecasts

- Develop and implement a sales strategy to expand the customer base and global reach

- Collaborate with relevant departments to ensure projects and sales activities are delivered on time and meet client specifications

- Lead contract negotiations and manage costing, site surveys, and project tenders

- Coordinating proposal development, reviewing RFPs/RFQs, and ensuring tender submissions are compelling, compliant with company and country regulations, and delivered on time

- Conduct market research to align strategies with industry trends

- Generate leads, build long-term relationships, and manage pre-sales and post-sales activities

- Prepare and deliver client presentations and manage sales opportunities

- Provide customer support and coordinate with internal teams to meet requirements

- Maintain sales, specifications, project status, customer interactions records for reporting and analysis

- Review and optimize operational policies and procedures whenever required

Job Requirements

- Have minimum 5 years of experience in presales, project management and/or bid management role in relevant industry, preferably from Housekeeping, Environmental, Facilities Management background

- Excellent strategic planning and organizational abilities

- Good communication skills, written, verbal and interpersonal

- Outstanding communication and people management abilities

- Proficiency in MS office

- Strategic agility and adaptability to a fast-paced environment

- Proven track record of achieving and exceeding sales targets

At Kplass, we are dedicated to improving lives through innovative medical solutions, specializing in patches for cough, pain relief, and more. Our commitment to quality and innovation positions us as a trusted partner in healthcare.

Role Overview

The Business Manager will play a key role in driving the growth and operational efficiency of Kplass. This individual will lead business strategies, manage daily operations, and build partnerships to expand market presence. The ideal candidate is entrepreneurial, results-driven, and passionate about healthcare solutions.

Key Responsibilities

• Strategic Leadership: Develop and implement business strategies to achieve revenue, market share, and profitability goals.
• Operations Management: Oversee daily operations, ensuring efficiency and alignment with company objectives.
• Team Leadership: Manage and mentor team members, fostering a high-performance culture.
• Market Expansion: Identify new business opportunities, partnerships, and markets for growth.
• Financial Oversight: Prepare and manage budgets, forecasts, and financial reports to ensure sustainability and growth.
• Compliance: Ensure compliance with regulatory standards in the medical industry.
• Customer Relations: Build and maintain strong relationships with key customers, stakeholders, and partners.

Qualifications

• Education: Bachelor’s degree in Business Administration, Healthcare Management, or related field (MBA is a plus).
• Experience: Proven experience in business management, preferably within the healthcare or medical products industry.
• Skills:Strong leadership and team management capabilities.
  Excellent communication, negotiation, and interpersonal skills.
  Analytical and strategic thinking with problem-solving abilities.
  Knowledge of regulatory requirements in the medical products sector.
  

What We Offer

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to make a meaningful impact in healthcare.

About the Construction Manager Role:
A Construction Manager oversees the planning, coordination, and execution of construction projects, ensuring they are completed on time, within budget, and to the required quality standards. They manage resources, address any issues that arise, and liaise with clients, contractors, and other stakeholders to ensure smooth project delivery.

Key Responsibilities:
• Play a key role in the conceptual development of various construction projects, overseeing organization, scheduling, and implementation.
• Plan, lead, and monitor progress and performance against the project plan, managing day-to-day operations including manpower planning, construction progress monitoring, master schedule preparation, and cost control.
• Manage project costs within approved budgets, including materials, manpower, and machinery cost control for new and ongoing projects.
• Issue timely instructions to address delays or emergencies at construction sites.
• Review manpower planning and work schedules to ensure smooth operation and effective delegation of tasks, while enforcing safe and economical methodologies and project standards.
• Collaborate closely with Project Managers, Architects, Engineers, and all stakeholders to minimize errors and ensure smooth project completion.
• Liaise with clients, consultants, sub-contractors, relevant authorities, and developers to resolve site issues and ensure compliance with regulations.
• Handle any other ad-hoc duties and tasks as assigned.

To succeed as a construction manager, you need strong leadership and project management skills, along with the ability to communicate effectively with all stakeholders. Additionally, staying updated with the latest construction technologies and maintaining strict quality and safety standards are crucial for project success.

Key Requirements:
• Degree or Master’s in Engineering, Architecture or relevant discipline
• 7-10 years of relevant experience in the construction industry
• Strong ability to prioritize tasks and work independently
• Capable of working under stress and meeting deadlines.

If you possess strong construction management skills, meticulous attention to detail, and the ability to work independently, this opportunity will enable you to enhance your technical expertise in the construction industry.

Do note that we will only be in touch if your application is shortlisted.

A Program Manager develops and oversees the implementation of programmes that suit the needs of clients.

A program manager's responsibilities include:

Planning and executing projects: Overseeing a portfolio of related projects and initiatives

Managing budgets: Estimating costs, setting budgets, and controlling spending

Coordinating objectives: Ensuring that corporate objectives are completed across multiple projects

Communicating with stakeholders: Keeping in touch with stakeholders about the project's progress

Resource allocation: Planning resource allocation, project portfolio budgeting, and project delivery planning

Technical problem solving: Generating ideas and solutions, and paying close attention to detail

Creating project plans: Establishing technical requirements, objectives, timing, resources, and funding

Collaborating with others: Working with other organizations to develop programs and community outreach plans

Guiding junior staff: Guiding junior staff and volunteers in conducting program activities

Program managers should have strong organizational, communication, and problem-solving skills. They should also be client-centric, resourceful, strategic, and proactive, analysis of sales performance and development of sales strategies.

Our client is a well established MNC who is a global leader in engraving technologies. Their sales office is located at KAKI BUKIT area (walking distance from Kaki Bukit MRT). They are currently looking for a PRODUCT SUPPORT ENGINEERto join their team.

Basic salary: up to $4000 Basic + Transport Allowance
Work Location: Kaki Bukit (near Kaki Bukit MRT)
Work Days: 5 Days, 8.30am - 5.30pm

Responsibilities:
• To support the sales team with on-site or remote demonstrations, installation / training / reparation of the product scope under service responsibility throughout the entire region.
• Provide online, remote, or on-site demonstrations or testing of the supported solutions and installation/training
• Become a participant in sales team training courses and train sales personnel on-site to improve the effectiveness of their exploration actions
• Collaborate with sales representatives to participate in organizing sales activities to achieve established revenue and profit targets (exhibitions, roadshows, phone and on-site exploration, potential customer follow-up, etc)
• Weekly reports may affect the company's business positioning activities and market development (customer needs, standards, competition, etc)
• Maintain a high level of market, technical, and product knowledge by attending company training courses
• Monitor changes in market application demand

Requirements:
• At least a Diploma in Engineering fields
• 3 to 5 years of commercial experience in selling or supporting industrial equipment (ideally CNC and/or Laser).
• Local & ASEAN travelling required
• Class 3 driving licence and own vehicle not required but transport allowance will be given should candidate possess own vehicle
• Proficient in MS Word, Excel, CRM software and CAD/CAM software
• Good command of verbal and written English

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065 Tel: +65 6565 1939
www.united-personnel.com

EA Licence Number: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

The Role:

The crew is the heart of 4Fingers service, representing the brand to our customers, instrumental in providing awesome service to customers so that they keep coming back. The candidate will be responsible for ensuring customer satisfaction, resolving customer complaints, and addressing any questions or comments that customers may have.

He/She is assigned to, but not limited to, take customers' orders, preparation and production of food, assemble the orders, and act as cashiers.

JOB RESPONSIBILITIES:

• Engage and delight customers; interact with them; creating memorable positive service experience.
• Manage crowds, greet customers and assist with seating arrangements during peak hours.
• Manage cashier responsibilities and ensure accurate order.
• Know products to be able to assist customers with orders.
• Upsell / Cross sell to meet store monthly targets.
• Understand the brand in order to engage customers.
• Assist with educating customers during any marketing / store campaigns.
• Maintain cleanliness in food service areas and throughout the food establishment.
• Ensure utensils and dishes are washed and stored appropriately.
• Prepare food according to Standard Operation Procedures (SOPs).
• Replenish supplies and manage inventories.
• Operate cooking equipment.
• Take instructions from managers and crew leaders, supervisor.

REQUIREMENTS:

• Love interacting with people, and in creating memorable positive service experience. This includes engaging them and handling their feedback.
• Have the energy levels that are off the charts, and enthusiasm with the ability to work in a fast paced environment.
• Ability to handle all stations of Front End and Back End.
• Pleasant disposition; Smiles spontaneously and constantly especially during peak hour periods.
• Ability to manage peak hour periods with speed and accuracy.
• Fluent in English (advantageous if person can also communicate in a second language).
• Able to work rotating shifts, weekends, eve of Public Holiday and Public Holiday.
• Thrives in fast paced environments and is able to work on their feet.
• Relevant working experience in food and beverages industry is an added advantage.
• Cooperative; Great team player.

Roles & Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Requirement

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• 5 years needed with certificate Passion in reflexology and / or massage
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

Job Description

We are seeking a passionate individual for our content marketing & go-to-market team. This role requires strong analytical skills, project management proficiency, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Drive new sign-ups through sports acquisition campaigns and strategic partnerships.
• Collaborate with content providers to promote key content.
• Monitor campaign performance and optimize results.
• Identify key content/events and collaborate with the customer lifecycle management team for cross-selling and upselling opportunities.
• Monitor subscriber numbers and initiate mitigation plans.
• Ensure accurate information across communication platforms for campaigns and product launches.

Qualifications

• Degree in business management, marketing, or a related field.
• Minimum 5 years of B2C marketing experience.
• Passion for sports entertainment.
• Strong time-management skills and ability to work under pressure.
• Experience in telecommunications, media, or OTT is a plus.
• Experience in project management and partner management.

Provide engineering support to the Maintenance Teams in the design, development, testing, and implementation of software for Building Management System, specifically network engineering, SCADA and PLC / DDC.

Experience

• The applicant shall have minimum 5 years of hands-on experience in the servicing and maintenance of SCADA servers and Windows platform and PLC / DDC systems for industrial, hospital and commercial building.
• Familiar with PLC, SCADA, LON controllers, industrial grade sensors and transmitters
• Exposure to an industry-standard database (SQL Server) with awareness of database design and SQL scripting knowledge and performance tuning

Qualification

• Bachelor's degree in Computer Science, MIS, Software Engineering, or Information Systems

Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Ensure compliance with all food safety regulations and industry standards, including HACCP

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

The Operation Manager is responsible for overseeing the daily operations of the company canteen, ensuring high standards of food quality, hygiene, and customer service. The role includes managing staff, maintaining inventory, ordering supplies, and creating a positive dining experience for employees and visitors. The Canteen Manager will work closely with other departments to ensure efficient and effective operation while adhering to health and safety regulations.

Key Responsibilities:

1. Operational Management:

- Oversee daily canteen operations, ensuring smooth and efficient service.

- Plan, prepare, and deliver a variety of nutritious and cost-effective meals and snacks to employees.

- Monitor food quality, presentation, and taste to ensure high standards.

- Manage the overall canteen environment to ensure it is clean, safe, and welcoming.

2. Staff Management:

- Supervise, train, and evaluate canteen staff, ensuring high levels of performance, professionalism, and customer service.

- Coordinate staff shifts, ensuring adequate coverage during peak times.

- Implement training programs on food safety, hygiene standards, and customer service.

3. Inventory & Stock Management:

- Monitor stock levels, place orders for food, beverages, and supplies, and manage stock rotation to prevent waste.

- Ensure that supplies are within budget and that proper inventory records are maintained.

- Maintain relationships with suppliers and negotiate pricing and delivery schedules.

4. Health & Safety Compliance:

- Ensure all food handling, preparation, and storage meets the required health and safety regulations.

- Regularly inspect kitchen and dining areas to ensure cleanliness and adherence to safety standards.

- Ensure staff are trained and compliant with health, hygiene, and safety standards.

5. Budgeting & Financial Management:

- Develop and manage the canteen’s budget, ensuring it operates within financial constraints.

- Track and report on food costs, wastage, and overall financial performance.

- Identify opportunities for cost savings without compromising on quality or service.

6. Customer Service:

- Provide excellent customer service by addressing employee feedback, resolving complaints, and ensuring satisfaction.

- Develop a friendly and positive environment for employees and visitors.

- Promote healthy eating options and accommodate dietary requirements.

7. Menu Planning & Promotion:

- Develop weekly/monthly menus in collaboration with nutritionists and based on employee preferences.

- Introduce new food items or themes to keep the menu fresh and interesting.

- Run promotions, special events, or themed food days to enhance engagement.

8. Reporting & Communication:

- Provide regular reports on canteen performance, including customer satisfaction, sales, and inventory usage.

- Communicate effectively with employees and management regarding menu updates, operational changes, or special events.

- Stay updated on trends in food service, sustainability, and dietary preferences.

Qualifications & Skills:

- Possess High School diploma or equivalent; Culinary Arts, Hospitality, or Business Management qualification preferred.

- Minimum 3 years of experience in food service, hospitality, or canteen management.

- Knowledge of food safety and hygiene standards (e.g., HACCP).

- Ability to work under pressure and handle multiple tasks simultaneously.

The great things you will be expected to do:

Reporting to the Restaurant Manager, and you will be working with the Front of House Team to ensure your team provides an efficient, effective and consistent service to all our customers and clients in our fast paced busy restaurants/cafes! You’ll have the opportunity to assist all your team team members in their duties & support the efficient running of your unit.

• Manage daily operations including cleanliness, organization and staffing
• Perform opening, mid and closing shift duties
• Manage guest relations and guest recovery
• Provide exceptional guest service, and setting the standard for all staff
• Monitor staff performance and hold staff accountable for their performance, ensuring guests experiences meet the company guidelines
• Make hiring and termination recommendations to Management
• Coach and develop discipline all front-of-house employees through ongoing feedback of performance expectations
• Work with Logistics and Procurement to manage supplies deliveries and inventory and maintain records of invoices
• Contribute to management staff meetings
• Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management

Health and Safety Responsibilities:

✔ Adhere to Compass Singapore HSE systems and procedures

✔ Follow all Emergency Response plans on site

✔ Follow procedures for identifying, assessing and controlling hazards and risks

✔ Adhere to and maintain food handling standards and food safety plan at all times

Duties & responsibilities

• Manage a portfolio of audit clients independently.
• Lead and supervise an audit team consisting of seniors and assistants.
• Monitoring audit assignments and performing all aspects of planning and executing risk-based financial and operational audits for a wide range of clientele from various industries.
• Analyse the internal control system of companies.
• Review and ensure completeness and quality of staff work and compliance with all statutory and/or regulatory requirements of the engagements.
• Coach, motivate, and develop team members to attain experience that cultivates technical competencies.

Requirements

• Bachelor's Degree/ Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• At least 6-7 years of audit experience with a minimum of 5 years as an Audit Senior.
• Mature, responsible, adaptable, flexible, strong analytical skills, and committed.
• Strong oral and written communication skills.
• Good command of Chinese and English in both written and spoken to liaise with Chinese-speaking customers and associates.
• Able to liaise with different stakeholders.
• Proficient in Microsoft Office software programs. Proficient in Audit Express software will be an advantage.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance PAC and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

• Bachelor degree in Civil Engineering or related equivalent
• Able to liaise with consultants and subcontractors.
• Able to work independently and as a key member of the Site Management.
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/departmen
• Required skill(s): MS Office, preferable candidate skills
• Minimum 2 years Site/Working Experience

Dear Applicants,

i.Poise Design is an interior design company that prides itself on premium quality design and service. We believe in liveable luxury- assisting customers to co-create luxurious environment while not forgetting practicality, liveability and sustainability of the end design. We are also one of the few interior designer companies in Singapore that provide interior decoration services to customers who will like to spruce up an existing location.

We are currently expanding our services and are looking for project managers who are able to communicate well with designers and clients.

Job description:

- Coordinate with and manage renovation vendors

- Manage project timelines and schedules

- Manage project job sites

Job requirements:

- Lead a team of Site Coordinators

- Able to verbally communicate fluently in English and Mandarin is a must

- Able to withstand the stress of handling multiple client/vendor chat groups (of up to 100<)

- Basic knowledge of using Microsoft Word and Excel

- Eye for details

- Having a personal vehicle is a requirement

- In your reply to this posting, insert the word "Gold" in the subject header

- WIllingness to learn

Benefits:

- Annual leave increment every year of up to 21 days/year

- Flat hierarchical structure

- Free healthcare benefits with over 200 panel clinics nationwide

- Full work insurance coverage

- Office located in Kallang (central fringe)

- Positive working atmosphere and environment

- Profit sharing

- Transport claims

*Only Singaporeans and PRs may apply.

Interested parties may also send your resume to [email protected].

We regret that only shortlisted applicants will be notified.

Milestone Systems is seeking a dynamic Key Account Manager to join our team. In this role, you'll take charge of a portfolio of large, active end customer accounts, leveraging your expertise to maintain relationships, identify opportunities, and drive business growth.

As the Key Account Manager for Asia, your primary responsibilities will include:

• Strategic Account Planning: Identify focus accounts, key stakeholders, and develop strategic plans.
• Customer Relationship Management: Build trust, understand evolving needs, and deliver exceptional service.
• Cross-Selling and Upselling: Identify opportunities to expand services and increase revenue.
• Project and Engagement Management: Ensure successful project execution and maintain clear client communication.
• Customer Needs Assessment: Continuously assess client needs and tailor solutions effectively.
• Value Proposition Development: Create and communicate compelling value propositions for our services and products.

What You'll Be Doing:

• Report directly to the Manager, Key Account Management Asia and maintain a high level of engagement with Milestone Field Sales resources.
• Conduct end-customer account planning and prioritization.
• Drive business development plans with tech partners & Marketing. Collaborate effectively with internal teams to align partner activities with overarching company goals.
• Follow up on leads and hunt for new opportunities.
• Diagnose business issues and position our solution capabilities.
• Coordinate proof of concept and facilitate collaboration between stakeholders.
• Stay updated on the competitive environment.
• Given the regional scope of the role, frequent travel throughout Asia is expected to meet with key accounts, attend industry events, etc.

The ideal candidate should possess the following qualifications:

• A bachelor’s degree and above in Business-related studies or equivalent experience operating at a strategic level.
• Over a decade of sales experience, bringing a wealth of knowledge and expertise to the table.
• Proven track record of successfully selling technical solutions, making complex concepts accessible to clients.
• Familiarity with relevant industry sectors, providing a deep understanding of client needs and market dynamics.
• Excellence in managing large enterprise accounts, consistently delivering value, and exceeding expectations.
• Experience in software sales strategies enabling maximization of market penetration and effective revenue growth.

About Us

Milestone Systems prides itself as an open platform company. That stands for three things: open platform technology, an open business model, and an open company culture. Our video management software (VMS) solutions are designed with an open architecture that allows for easy integration with other security and business systems. Yet open platform encompasses so much more. It also represents an open business model with an extensive technology and channel partner network, where everyone benefits from stronger innovation and value creation for our end customers. Our open company culture is a foundation for how we collaborate internally, conduct business, and share expertise and knowledge with partners and customers.

We are a fast-growing company with big ambitions. The entrepreneurial spirit that founded the company can still be seen and felt, even though today we’re a global player in the surveillance industry. We’re headquartered just outside of Copenhagen, Denmark, have offices in more than 20 countries, and operate as a stand-alone company in the Canon Group. We offer a flexible work environment where our employees get to define their workday and have a great deal of influence over how they use their time. We work hard, set our ambitions high, and celebrate our successes together. If you are change-willing, internationally minded, and interested in growing as a professional while helping our customers manage risks, protect people and assets, optimize processes, and reduce costs, then you’ll fit in just fine.

How to join our Company

If you are interested in taking on this exciting challenge and being a part of a fast-growing technology company, submit your application where you express your motivation for working with Milestone Systems and include your CV – in English. Do not miss this opportunity to join us. Apply as soon as possible and become part of the interviews that we will conduct subsequently.

For more information, please visit our website: www.milestonesys.com.

About Us

At Milestone, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions – in and beyond security. Whether you advance our software, inspire to new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people-first approach to everything we do, and it’s not just empty words. Being part of a fun, friendly, and flexible environment you’ll find, that working here almost feels like a home away from home. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career

About the Team

You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.

Responsibilities:

• Driven to meet and attain corporate objectives and operations benchmark
• Daily on ground assessment to plan, schedule and execute all work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Ability to lead, manage and work with a team of Executives, Supervisors, Team Leaders and Cleaners
• Point of contact for service request, feedbacks & all contractual requirements
• Ability to provide resolution to all operation related matter
• Customer liaison on service level and performance standards
• Ability to handle both operational and administrative requirements
• Develop work methodology and staff training

Requirements:

• Degree / Diploma
• Minimum 3 years of related working experience & knowledge in the cleaning industries
• Knowledge of cleaning contract requirements
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Meticulous to details in meeting company's requirement
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast paced environment
• Able to work independently and multi task
• Self-motivated, responsible, positive work attitude and a team player
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 license

Key Responsibilities:

• Assist the General Manager in planning and coordinating production schedules to meet customer demands.
• Monitor and optimize production processes to improve efficiency and reduce waste.
• Ensure compliance with FSMS, SFA regulations and environmental policies.
• Supervise and train production staff, fostering a collaborative team environment.
• Analyze production data and provide reports on performance metrics, identifying areas for improvement.
• Collaborate with maintenance teams to ensure equipment is properly maintained and operational.
• Support quality assurance initiatives and troubleshoot production issues as they arise.
• Participate in budgeting and cost management to ensure financial targets are met.
• Contribute to continuous improvement projects, employing lean manufacturing principles.
• Assist in inventory management, ensuring adequate supply levels for uninterrupted production.

Qualifications:

• Bachelor’s degree in Engineering, Manufacturing or a related field complusory.
• 3 years of experience in manufacturing or operations, with at least 1 year in a supervisory role.
• Strong knowledge of manufacturing processes, equipment, and quality control.
• Excellent leadership and communication skills, with the ability to motivate and manage a diverse team.
• Proficient in data analysis and familiar with production management software.
• Strong problem-solving skills and a proactive approach to operational challenges.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Knowledge with ISO 22000, HACCP will be advantageous

The project manager is overall responsible for planning and to oversee the entire project from inception to completion by ensuring the necessary co-ordination with various stakeholders.

This includes also maintaining and forecasting project budgets to closing the final account.

• Able to handle design for ACMV works
• Attend relevant meeting and make sure coordination on-site goes well
• Liaise with internal and external project stakeholders, like main-contractors or owners and sub-contractors, safety departments as well as complying to BCA / MOM regulations.
• To be responsible for gathering at least 3 different quotations from vendors for each project.
• Able to come up the project schedule showing the key milestones, progress and developments and ensuring that it is completed in good time.
• Provide effective leadership to project team by efficiently delegating tasks and resources to achieve completion.
• Build and maintain good relationships with clients, consultants and building owners.
• Provide overall project management administration duties - planning, managing submissions, reporting & attending client and subcontractor meetings
• To be competent in overseeing site installation including but not limited to manpower allocation, problem solving, coordination with other trades and to attneding client FAT, SAT, T&C. Also to manage HSE & safety requirements
• Assist in on tendering & quotation for projects

Requirements:

• Min Diploma/Degree in Electrical or Mechanical (Mechatronics) engineering or other related studies.
• At least 5 years project management experience in Construction industry.
• Project experience in multiple trades is advantageous
• To be fluent in ACMV knowledge & installation - CHWP, VRV, VRF systems.
• Driving license and own transport preferred.

REQUIREMENT:

• 8-10 years of experiences in brand management, corporate communications, or related fields, with a proven track record of leading successful brand-building initiatives.
• Expertise in developing brand strategies, managing large-scale campaigns, and delivering engaging content that drives brand awareness.
• Ability to craft clear, compelling brand narratives and translate business goals into impactful brand experiences.
• Strong leadership and communication skills with experience influencing senior stakeholders and collaborating across departments.
• Solid experience in managing brand budgets and optimising spend for maximum impact and efficiency.
• Data-driven mindset with the ability to analyse brand performance and leverage insights for continuous improvement.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

The Regional Operations Manager will be responsible for managing day-to-day operations, driving business growth, and ensuring the efficiency of our locations across the region. This role requires a strategic thinker with strong leadership skills and a proven track record in operations management.

Key Responsibilities:

• Develop and implement operational strategies to achieve regional business goals.
• Monitor market trends and adjust strategies to seize growth opportunities.
• Prepare and manage the regional budget, overseeing financial performance and optimizing cost efficiency.
• Improve operational processes and implement best practices across all locations.
• Maintain strong relationships with key customers and address any service issues promptly.
• Ensure compliance with local regulations and company policies.
• Track and report on key performance indicators (KPIs) for the region.
• Oversee supply chain and inventory management within the region.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in a regional role.
• Proven leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Financial acumen with experience in budgeting and P&L management.
• Ability to adapt quickly and manage multiple projects effectively.