Total 2,666 customer service manager job vacancies in d02 anson tanjong pagar

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

(CENTRAL REGION)

Willing to work shift as follows:

• Monday to Friday: 8am to 4.15pm/10.45am to 8pm
• Saturday: 8.30am to 5.30pm

(Rotating shift within the hours above, subject to 42 hours work week)

Leadership and Supervision

• Manage the daily operations of the reception desk, ensuring smooth and professional service.
• Provide guidance, training, and mentoring to receptionists to ensure high standards of customer service.
• Assign tasks, manage schedules, and oversee the performance of the reception team.
• Handle conflicts or issues that arise with students, staff, or visitors and escalate to management when necessary.
• Manage a team of part-timers

Customer Service

• Greet and assist visitors, ensuring a welcoming and professional atmosphere.
• Address customer inquiries, both in person and over the phone, and direct them to the appropriate department or individual.
• Ensure that all visitors are properly logged in and escorted as necessary.
• Manage lost & found, assist on receiving deliveries e.g. stationeries, A4 copier papers etc.
• Top up papers in students’ self-printing area and assist students if there is any error arise.
• Check whiteboard markers and ensure the facilities team replace markers and dusters in all classrooms, student breakout areas, conference and meeting rooms.

Administrative Support

• Coordinate front desk activities, including distributing correspondence, managing incoming and outgoing mail, and processing deliveries.
• Maintain an organized and presentable reception area.
• Monitor and order office supplies, manage lost & found, booking of discussion rooms.

Communication

• Serve as a liaison between the reception team and management to relay any issues, concerns, or needs.
• Ensure that all relevant information is effectively communicated to the team and across departments.
• Maintain accurate records and logs related to front desk operations.

Problem Solving

• Troubleshoot any issues that arise at the reception area, such as technical problems with phone lines or visitor concerns.

Requirements

• Diploma in Customer Service or relevant
• Experience with front counter duties and customer service
• At least 6 years of relevant working experience
• Proven experience as a receptionist, front desk representative, or in a similar role.
• Previous experience in a supervisory or team lead position is preferred.
• Pleasant disposition, excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in office management software (e.g., MS Office).
• Ability to remain professional and calm under pressure.
• Warm and approachable personality.
• Student-centric customer service approach to delivering excellent service attitude.
• Able to work well with diverse teams and handle conflicts effectively.
• Time management skills with the ability to prioritise tasks
• Prior relevant experience in education industry will be advantageous.
• Able to start work immediately is advantageous.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Responsibilities:

• Deliver quality customer service and frontline assistance by sharing useful and correct information and advice to stakeholders such as callers, walk-in residents, contractors, etc., to create a positive and satisfying customer experience.
• Handle outbound calls and respond to inbound call enquiries in a polite, timely and accurate manner.
• Manage feedback, complaints and services requested by the residents professionally and liaise with the relevant departments to follow-up on outstanding matters. Escalate the incident to your superior if there is no resolution.
• Attend to all correspondences on the usage or booking of common properties including all recreational facilities, on behalf of the organization following company policies and procedures. Tracking and ensure payment for booking of facilities. Follow-up on deposit refund.
• Assist and work closely with the Property team in tracking the daily, weekly, and monthly maintenance and bulk refuse schedule, improvement and upgrading works timeline, deployment, resources arrangement and IEMS cases (where applicable).
• Booking of bulky removal appointment and making any related changes.

Requirements:

• Minimum GCE N/O/ NITEC/ higher NITEC or equivalent qualifications.
• At least 1-year of relevant customer service experience in similar roles.

Interested candidates, please send your updated CV to [email protected]

Tempserv Pte Ltd (06C3745)

R1983591

Your responsibilities would include:

· Manage a portfolio of accounts, ensuring high level of client satisfaction

· Develop new business proposals and be involved in pitching and growing clientele

· Actively seek out networking and new business opportunities

· Plan and execute communications strategies - PR, social media marketing, owned and earned content

· Cultivate strong relationships with, and build a network of key media, spokespeople and influencers

· Act as point of contact for client on day-to-day activation e.g. reviewing, securing approvals and monitoring work progress

· Develop and sustain a deep understanding of the client's business, industry, and trends

· Manage and mentor junior team members

· Maintain timelines and ensure delivery of key milestones including presentations, approvals, and production

· Planning, editing, and writing content for a variety of external and internal communications channels

· Immersing yourself in all things media – from the latest movers to monitoring the daily news agenda, and more.

We want YOU if you are:

· Strong PR/ integrated communications background

· Have 4-6 years of experience in the PR agency space

· Proven track record of effective management of several accounts

· Excellent attention to detail, with a process driven approach

· Strong media relations

· Strong organisation and time management skills, with the ability to juggle a number of projects and tasks simultaneously and consistently deliver high quality work to tight deadlines

· Solid written and verbal communication skills

· Proven track record of new business

· Able to effectively manage a team

Customer Service Officer (Call Centre)

Location: Central

4 weekdays + 1 weekend

Office Hours

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested applicants may apply, alternatively you may send in your CV to bexlyn.chiu[at]revup-proservices.com

Bexlyn Chiu

R1985241

EA 24C2366

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

Essential Functions:

• Oversee the overall development and implementation of marketing strategy of Research and Development (RDS) business unit in Asia Pacific.
• Manage RDS marketing budget and allocation to plan including, disbursement, coordination tracking across APAC sub-regions
• Manage and build relationships with subject matter stakeholders within the business and externally to execute engaging thought leadership content across the 5 core 2025 APAC digital and thought leadership campaigns.
• Collaborate with individual countries’ commercial and marketing team with strategies formulation and Business planning
• Strategize, analyse, and execute digital marketing including social media marketing and work with internal teams to execute.
• Monitor and evaluate digital performance across the region for actionable insights and decision making that contribute to business development.
• Oversee social media strategy and engage relevant stakeholders to build strong brand presence and affinity in the region.
• Improve and utilize established standard operating processes and procedures (SOPs) for activating marketing promotions and programs.
• Primary point of contact and coordination for APAC regional marketing vendor (agency) relationships.
• Prepare and present reports across key digital marketing and other indicators.

Requirements:

· Bachelor's Degree required with 5 - 7 years relevant marketing experience.

· APAC experience preferred

· A self-starter who has demonstrated experience in managing Brand Strategy, Digital Marketing and Corporate Communications

· Excellent time management, planning and organisational skills and ability to work to tight deadlines

· Excellent Interpersonal and communication skills, problem solving and influencing skills with the ability to build effective relationships

· Pharmaceutical and CRO experience will be advantageous in the role

Project Manager, Contract

Summary:

Do you love problem solving and thinking beyond an obvious solution? Do you thrive in ambiguity and teams where little direction should fuel your creativity? You will be the face of the Digital team when partnering with marketing, business, product management, and engineering project management teams as you handle the delivery of online marketing campaigns, business programs, engineering releases, and new product introductions.

Responsibilities:

- Serving as primary digital content functional authority and consultant during design and development phases of online campaign projects.

- Running and communicating the development of project launch plans.

- Overseeing detailed planning of go-live assets and deliverables.

- Validating all campaign aspects at each landmark from launch to takedown, maintaining brand consistency and protecting the customer experience.

- Leading cross-functional teams in establishing timelines and DCM requirements across multiple projects.

- Educating the cross-functional team on eCommerce publishing process and requirements.

- Reporting project status, risks, issues and mitigation plans to leadership teams.

- Participating in post-release analysis to identify wins and challenges. Carry findings forward to continually improve future project deliveries and execution.

- Being the internal evangelist for effective and sustainable process solutions.

- Developing good working relationships with corporate partners to ensure delivery of the best possible experience to customers.

- Experience working with product catalog management systems and large scale global content.

- A working understanding of web technology tools such as PHP, HTML, Photoshop, and varying digital asset types.

- Experience delivering marketing campaigns across multiple channels, especially mobile.

Qualifications:

- You are a detail oriented self-starter who doesn’t shy away from constantly-changing challenges and, at a minimum, possesses these skills:

- 5-8 years project management experience and/or 5+ years of hands-on experience working in large-scale global content and product catalog management systems.

- Experience coordinating global cross-functional teams (marketing, design, technical, localization, quality assurance)

- Experience launching large-scale global marketing campaigns.

- A knack for understanding web publishing tools and other technical concepts.

- Influencing skills.

- Passion for delivering consistently high-quality work on schedule.

- Ability to develop relationships quickly.

- Effectively able to communicate to a global audience and to lead upward.

- Confident working in a rapidly changing environment where ambiguity and short turnaround schedules are the norm.

- Flexible and able to react professionally and efficiently to changes in schedules or project direction without sacrificing quality.

- Exhibits a high degree of ownership and accountability.

- Demonstrated success in leading multiple projects, priorities and people concurrently.

- Positive, can-do, and motivational attitude with the ability to achieve optimal results in challenging situations.

- Sound written and verbal communication.

- Excellent planning, execution, and follow-up skills.

- Analytical skills.

- Dedication to the delivery of consistent and unparalleled customer experience.

- Shown ability to effectively run difficult decisions and conflicting points of view.

- Dedication to identifying and communicating innovative ideas to improve processes and performance. Ability to stay current with the latest processes, procedures, and retail eCommerce publishing tools.

- Self-starter who possesses extraordinary time management skills and has great attention to detail.

Education:

BA/BS degree in business, project management, or equivalent experience.

Experience with website and/or e-commerce project management

-Setting goals and developing plans for business and revenue growth

- Researching prospective account in target markets

Setting goal for the business development team and developing strategies to meet those goals

-Lead and Supervise a team of Supervisors and Crew

- Manpower planning for daily operations

- Ensure Food quality and standards

- training business development staff

Requirements:

- Good Interpersonal skills

- Good communications skills, able to communicate with clients of all backgrounds and educational levels.

- Good Organizational skills, must be comfortable juggling numerous clients, on-and - off - site meetings, and deadlines

- Time - management skills, must understand how to prioritize their time , must be comfortable manag a calendar and adjusting their schedules as need

- Good technical and computer skills

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Roles Description:

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The AM will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6 month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

• To prepare the site for work, which may include taking on staff, planning the work schedules, and establishing on site offices, in accordance to the objectives established by the Site Manager.
• Laying down the preferred construction methods.
• Negotiate contracts with external vendors to reach profitable agreements Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• Hire contractors and other staff and allocate responsibilities
• Supervise the work of laborers, mechanics etc. and give them guidance when needed
• Ensure adherence to all health and safety standards and report issues

Requirements and skills

• At least 10 years related working experience in Building Construction
• In-depth understanding of RC structure work, expert in Formwork and Rebar.
• Well known in construction procedures and material and project management principles
• Working hours 6 days per week
• Strong construction background to discuss and advise technical matters with Main and Sub Contractors.
• Excellent Communication skills and highly organized, driven and conscientious.
• Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers

Location: Parkway Parade

Basic + Performance Bonus

Main Responsibilities

• To take orders and serve
• Monitor the quality and quantity of all food and beverage items served
• Provide a courteous and professional service at all times
• Maintain high standards of sanitation and cleanliness
• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated
• To attend roll call
• Attend all training assigned by Training Department, Human Resource or the Manager
• Adhere to the operations and procedures and suggest improvements to the superiors

Requirement

• Positive, team-oriented, approachable

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Location: Changi Business Park

Mon- Fri, 8.30AM – 5.30PM

$2,900 – $3,600+ AWS + VB

Job Description

• Execute a project effectively once a project order is being received
• Have a complete understanding of the requirements of the project and the delivery schedule
• Liaise with purchasing team with regards to the procurement of the items
• Work with various departments to problem solve and mitigate arising issues such as facilitating changes in project requirements in terms of products or the delivery schedule.
• Handle the billing for each project in an accurate manner
• Maintain excellent control on inventory to facilitate timely shipment and delivery, thereby maximising customer satisfaction and minimising cost;
• Plan, schedule as well as coordinate materials availability to meet customer requirements
• Engage in regular meetings with internal departments to review project, production and procurement updates
• Other related duties as required by HOD/ Management

Requirements:

• Recognised Diploma or Degree in any field
• Preferably 2 years' experience in a related customer-facing field (Eg, Customer Service, Order Processing, Sales Coordination, etc)
• Working experience in import/export or related environment would be advantageous
• Working knowledge and experience in SAP system preferred but not a must
• Able to analyse information quickly and accurately
• Excellent planning, communication and problem solving skills with an eye for details;
• Customer service oriented and result-driven with ability to work independently in a fast paced environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Our client, a European Market leader in the luxury Industry seeking for CUSTOMER EXPERIENCE OFFICERS (2 NEW POSITIONS)

Requirements:

• At least 3 years of working experience preferably in the Automotive/ High Luxury Retail / Hospitality or Airline industries.
• The ability to demonstrate exceptional enthusiasm being a brand advocate that creates positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners.
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales.
• Goals oriented and flexible to change
• Able to work on weekend

Others:

• Located in Town
• Basic $3,500 + AWS + Bonuses + Attractive Benefits
• Operation Hours from 10am to 8pm

Should you be interested, kindly email me your updated resume with a recent photography attached to [email protected]

Responsibilities:

• Able to handle over-the-counter transactions in an efficient and accurate manner.
• Assist in customers' enquiries and ensure the Company's service delivery standards are met in achieving total customer satisfaction.
• Prospect and introduce customers to the Bank's products and services.
• Educate and migrate customers to use digital platform.
• Manage customer wait time and service level.
• Manage customer negative impact and complaints.

Operations & Financial

• Perform all banking activities in accordance with the Bank's regulatory requirement.
• Maintains customer confidence and protects bank operations by keeping information confidential.
• Contributes to self and team effort by accomplishing related results needed.

Requirements:

• Diploma/Higher NITEC/Degree in Banking/Finance or any similar industry
• Highly adaptable and ability to deal with ambiguity.
• Experience in delivering customer journeys, and digital features
• Adept at use of data to drive productivity and performance.
• Willing to work on weekends
• Training will be provided

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

ROLE OVERVIEW

The Role: Membership & Under 30 Manager,

You will report to the Head of Membership and will lead membership sales, acquisition operations and engagement in a fun and high-performing environment. This role will give you the opportunity to build relationships with the industry leaders and rising stars who make up our membership base. As the Head of Under 30, you will be leading the charge to acquire, engage and retain Under 30 members with activations, promotions and perks.

KEY OBJECTIVES & DELIVERABLES.

MAIN RESPONSIBILITIES

What you will do:

This is a membership sales and community engagement position, based out of Mandala Club premises in Singapore. You will be responsible for new member acquisition through guiding all general leads through the entire sales cycle, from the creation of creative and innovative membership sales and marketing plans, prospecting, through to member onboarding to CRM throughout the member lifecycle. Use of membership and sales data to identify trends and lead generation opportunities is critical.

● Sales Operations Management

○ Ensure Membership Acquisition Team KPIs are fulfilled:

■ Sales leads data research & outreach is completed on a daily basis

■ Tours are hitting volume targets

■ Prospective member tours are convert to new membership sales

■ Customer Acquisition Cost is within budget (ENT)

■ Pipeline targets are hit monthly

■ Sales lead platform is updated on a weekly basis

○ End-to-end management of all pipeline related sales initiatives

○ Proactively identify new sales opportunities on- and off-site

○ Create and execute new membership sales and marketing plans, and new initiatives

○ Work closely with other departments team to streamline member and prospective member communication

○ Report on sales trends, challenges, acquisition data insights and evolving member needs and align it with marketing and sales strategy

○ Ensure prospective member profile notes are populated daily and are accessible by anyone else with member feedback touchpoint

○ Work closely with marketing on relevant automation and membership marketing collateral development

● Member Integration & Onboarding Management

○ Ensure new member onboarding process is streamlined and relevant data is recorded in CRM platform

○ Ensure new members are invited to networking events and well-integrated into the Mandala Club team and community

○ Manage all U30 new member on-boarding, new member induction processes, and provide the very best start to their membership and club experience.

● Under 30 Acquisition, Engagement & Retention

○ Develop, implement & oversee a recurring calendar of events, experiences, perks and activities for U30 prospective & current members

○ Manage the Mandala Club U30 committee.

○ Work closely with other departments on U30 events ideation & execution, creating marketing collaterals, post-event feedback evaluation, etc.

○ Partner with all departments and colleagues across the club to ensure that the member experience remains world class.

○ Foster membership engagement through experiences, events and get-togethers, bringing both members and the community together, increasing their connection with the membership.

○ Ensure that membership engagement plans focus on each day of the week, including quieter times in the club, such as weekends, mornings, or evenings.

○ Oversee U30 lead generation:

■ advertising

■ acquisition events both on and off-site

■ referral campaigns

■ funnel optimisation

○ Act as the face of the club to members, especially U30 members, responding positively to all enquiries and needs of our members, ensuring timely resolutions to issues that they may arise.

○ Being present on the club floor as much as possible.

○ Form and execute creative plans to support member retention.

● The need for flexibility

○ An essential part of this role is to be flexible with the needs of the membership, club and business, and to be willing to work outside ‘office hours’. The Mandala club operates across multiple sites, at night, on weekends and holidays; as does our dedication to the membership experience. Your rota may reflect this, and is mandatory when required.

About Us:
We are an innovative and rapidly growing IT company, dedicated to delivering cutting-edge solutions to businesses worldwide. We are seeking a talented and experienced Business Project Manager to join our team and lead high-impact projects to successful completion.

Job Overview:
As a Business Project Manager, you will be responsible for overseeing and managing the lifecycle of business-focused projects, ensuring they are completed on time, within scope, and within budget. You will collaborate closely with stakeholders, clients, and internal teams to deliver quality solutions that meet business objectives and exceed client expectations.

Key Responsibilities:

• Project Planning & Execution: Lead the planning, execution, and delivery of business-focused IT projects, ensuring alignment with company goals and client requirements.
• Stakeholder Management: Act as the primary point of contact for business stakeholders, including clients, vendors, and cross-functional teams.
• Risk & Issue Management: Identify project risks and issues early, develop mitigation strategies, and ensure they are communicated and managed effectively.
• Resource Coordination: Allocate resources efficiently, track project progress, and ensure timely delivery of project milestones.
• Budget Management: Monitor project budgets and ensure costs are within approved limits. Recommend adjustments as necessary to avoid budget overruns.
• Team Leadership: Collaborate with cross-functional teams including developers, designers, and quality assurance specialists to ensure the project meets business requirements.
• Quality Assurance: Ensure that all project deliverables meet the company's quality standards and align with client expectations.
• Reporting & Documentation: Prepare and deliver regular project status reports to stakeholders, providing clear updates on progress, risks, and challenges.
• Change Management: Manage changes in project scope, schedule, and costs using appropriate change control processes.
• Continuous Improvement: Implement lessons learned and best practices to continuously improve project management processes.

Required Skills and Qualifications:

• Experience: At least 5 years of proven experience in business project management within the IT industry, with a strong track record of successful project deliveries.
• Educational Background: Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field. PMP or similar project management certification is a plus.
• Leadership & Communication: Strong leadership skills with the ability to manage and motivate cross-functional teams. Excellent verbal and written communication skills.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to think strategically and execute tactically.
• Client-Facing Experience: Experience working with clients to define project scope, objectives, and deliverables. Ability to build and maintain strong client relationships.
• Organizational Skills: Exceptional organizational and time management skills with the ability to handle multiple priorities and meet deadlines.

Desirable Skills:

• Experience in IT service delivery, software development, cloud solutions, or enterprise systems.
• Familiarity with Agile methodologies and tools.
• Ability to manage large-scale projects with complex requirements.

Company’s Profile:

Our client is a Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a Training Manager to join their team and contribute to their ongoing success.

Location: Paya Lebar

Working hours: Monday – Friday, 8.30am - 6pm

Job Responsibilities:

• Develop and implement training admin processes to meet client needs.
• Work with client’s department heads to identify and streamline processes for efficiency improvement.
• Coordinate training sessions with internal and external parties.
• Lead and support a team of 15 training admin staff.
• Oversees daily end to end training admin operations.
• Present monthly reports to management.
• Table monthly management meetings.

Requirements:

• At least 5 years’ work experience in training operations and process improvement
• Strong leadership skills in leading and motivating a team to meet company objectives
• Excellent communication skills with internal and external stakeholders

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Reports To: Head of Sales Singapore

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.

Responsibilities

• Identify sales opportunities
• Hunting business opportunities focus on Airfreight,Ocean freight and Transportation requirements
• Maintain the relationship with existing clients and new clients
• Develops sales calls, service calls, proposal presentations as well as any other sales activities
• Work with internal stakeholders in country level, regional level, and global level.
• Plan strategically to ensure long term success

Qualifications

• Bachelor's degree or equivalent experience
• 10+ years of Freight Forwarding business development experience
• Excellent written and verbal skills in both English and Mandarin
• Excellent presentation and analysis skills
• Self-motivated, able to work in a team and independently

Are you a detail-oriented finance expert with a passion for accounting and HR? We’re on the hunt for a dynamic Finance Manager to join my client’s vibrant team. You’ll play a crucial role in ensuring our financial and HR operations run smoothly and efficiently.

You’ll be the go-to person for all things finance and HR such as ensuring accurate and timely financial reporting in accordance with local regulations and IFRS, and oversee the month end closing process. You will also be the main point of contact with external auditors, and also ensure compliance with statutory requirements and internal controls. On the HR side, you’ll manage payroll processing, drafting of employment contracts and upkeeping the integrity of the company system.

The ideal candidate should be CPA or CA, with a degree in Accountancy and Finance with a minimum of 10 years of regional finance accounting experience. You are able to deal with regional stakeholders, and able to work independently in a smaller-set up within a large organisation.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

Reports To: Head of Sales Singapore

The ideal candidate is responsible for maintaining and expanding relationships with important customers. This role requires a dynamic and customer centric individual who can manage the operational aspects of key account.

Responsibilities

• Serve as the main point of contact for assigned key account/project, ensuring client needs met efficiently.
• Proactively work with customer and operation team/pricing team in facilitating corrective action when required.
• Must have in-depth knowledge of forwarder logistics import and export operations for both existed business and on-boarding new business through executing effective implementation best practices.
• Analytical mindset with the ability to interpret and act on data for MBR or QBR needed.
• Serve as a facilitator or single point of contact for implementation of new business, joint projects or any other customer requests. Work with internal stakeholders in country level, regional level, and global level for key account bases.
• Customer-focused with a proactive approach to solving problems.
• Detail-oriented with a strategic mindset.

Qualifications

• Bachelor's degree or equivalent experience
• 10+ years of Freight Forwarding operational key account related experience
• Excellent written and verbal skills in both English and Mandarin
• Excellent presentation and analysis skills
• Self-motivated, able to work in a team and independently

• Generate revenues for Imagene Labs through developing and closing new businesses primarily in Singapore and surrounding regional countries.
• Identify and qualify leads, develop and manage strong key accounts relationships within the health, wellness and fitness industry.
• Listen and uncover customer needs, explain our value proposition to potential partners and educate the market.
• Develop short and long-term sales & account management with clear targets & KPIs.
• Regular visit calls to key accounts to increase awareness and drive sales.
• Work closely with internal (management, sales, marketing, product teams) to ensure a coherent message to partners.
• Other activities and services as directed by the senior management of the Company or any Group Company.

Job Responsibilities:

• Prepare proposals, quotations, and tenders for inquiries, negotiating terms to secure sales opportunities.
• Pursue new business opportunities that align with the company's expertise in interactive and experiential technologies, targeting markets such as marketing, events, galleries, exhibitions, and retail.
• Develop solutions to enhance client experiences and foster brand loyalty.
• Collaborate closely with team members to meet and exceed client expectations.
• Partner with collaborators to deliver innovative and successful projects.
• Manage both company and client expectations effectively.
• Contribute to strategic planning and solution development to drive sales.

Requirements:

• Preferably have at least 2 years of relevant experience in IT, Multimedia, MICE, Marketing, or Creative industries.
• Strong interpersonal communication skills.
• Excellent written and verbal communication abilities.
• Demonstrate a positive, eager-to-learn attitude towards acquiring technical knowledge, with a creative flair.
• Passionate about technology, user experiences, and various areas of design and innovation.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

A fast-growing player in the Manufacturing industry is seeking a Senior Manager, Finance Business Partner to join their organisation.

You will oversee management reporting, KPI alignment, and financial planning for the manufacturing business, ensuring financial outcomes align with business objectives. This involves driving the financial modelling for commercial contracts, and product pricing negotiation with business partners. You will need to be hands-on in terms of liaising with the finance team on aspects of reporting, treasury, and financial operations, as well as partake in some forex hedging and cash flow projections.

The ideal candidate should have a degree in Accountancy and Finance, with a minimum of 10 years of relevant finance business partnering experience, particularly in financial modelling and pricing in a manufacturing set-up. You are comfortable fronting senior stakeholders, am an independent worker, and comfortable being hands-on. SAP and Hyperion will be good to have.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

Reg No. R1987809

BeathChapman Pte Ltd

Licence no. 16S8112