Total 1,140 customer service manager job vacancies in d25 kranji woodgrove woodlands

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

• Reporting to General Manager in China and accountable for operations performance, structure and plans

• Lead continuous improvement of operations and technical processes for optimal output

• Supervise and lead operations team for optimal efficiency and output

• Arrange operations according to customer requirements

• Establish good relationship with customers through timely feedback on quality performance and other requirements

• Ensure compliance with quality standards and other requirements

• Approve department-related documents and processes

• Manage health and safety conditions in the factory and comply with various EHS policies and procedures

• Other assigned tasks.

Requirements:

• Degree in Engineering

• Minimum 10 years of relevant work experience

• Leadership and management experience in a manufacturing environment. Candidates with manufacturing operations experiences in plastics injection molding sector will be advantageous

• Language proficiency to liaise with colleagues and stakeholders in China

• Able to complete multiple tasks independently in a fast-paced environment.

• Location: Based in China

• Monthly salary will commensurate according to experiences

• Candidates who can start on short notice preferred

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected] and cc [email protected]. Please indicate the position you are applying in your email subject. Your interest will be treated with strict confidentiality.

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020

Roles & Responsibilities:

• Experienced in Interior Fit-Out / A&A works.
• Responsible for the overall project management, planning, design and execution.
• Administer all site works, including costing, contract administration, management of delivery and progress of project to ensure quality of work and safety regulations are complied with.
• Coordinate with contractors and other trades to ensure workmanship, timelines, technical and safety aspect are met in accordance to statutory and client requirements.
• Preparation of tender/quotation/drawings document.
• Check and analyses drawing, authority requirements and tender specifications.
• Liaise with client with regards to the project and follow up on new projects.

1. Role Description

This position reports to the Director
The Company committed to an employee-orientated with a emphasis on Hands-On Approach.

2. Specific Responsibilities:

(1) Establishing long term relationships with new and existing corporate Clients

(2) Build Pipeline in prospecting New Clients in Singapore and South East Asia region

(3) Brainstorm and Execute marketing and promotions for corporate clients

(4) Presenting products and service to corporate clients via video conferencing, email, social platform

(5) Establish good rapport and understanding with existing suppliers

(6) Search and identify new curriculumn providers in the market to join an education platform in the future

(7) Research and Identify the latest products trends and potential new market to help the company’s future grow.

3. Competencies:

(1) Active participation in setting processes and goals for achieving a more efficent work flow relating to technology and education methodology. Have AI knowledge and develop the curriculum for children

(2) Able to engage and communicate different countries of clients ( Singapore, South-east asia region)

(3) Gain experience with the knowledge of different corporate clients' Products requirements with a focus on Education-Provider-Related Sales

(4) Acquire the skill to research and identify current trend of products that clients might be keen on children songs

4. Duration of Work Offered

• 24 months

5. Approved working and allawances

• Career Individuals - $12,000.00 to $15,000.00

6. Education Qualifications Required for the Role

• This position is open for the person has pre-school qaualification backgroud and the AI operation experience in educational products
• Graduates interested in this position should possess Degree or Diploma Qualification.
• Working expeience at least in education filed with AI technology for 5 years
• Can compose children songs

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

JOB DESCRIPTION

The IT Team Lead/Assistant Manager will assist with the conceptualization, proposition, sourcing, implementation, support & upgrade of new or existing IT systems in a timely & cost-effective manner, to support Care Corner's evolving strategy to deliver services more effectively in an increasingly digitalised & connected world.

This role will provide business, technical & administrative support to internal teams, vendors, funders, regulatory bodies and other stakeholders, both for IT system/project implementation as well as day to day IT operations, including contracts and subscriptions, data protection and cybersecurity, as well as end-user support and training.

The IT Team Lead/Assistant Manager will report to the Head of IT and Digitalisation, and may have direct or indirect reports.

RESPONSIBILITIES

Specific responsibilities for this role include:

• Identify, propose and initiate IT projects and activities within Care Corner, involving services, tools and platforms, with quantifiable & significant gains on cost efficiency, process effectiveness, and resource productivity, as well as benefits to the business & operations of Care Corner, while adhering to security and data protection standards.
• Optimize, and automate, where applicable, data design and process flow across various systems to facilitate timely data analytics and planning. Systems include those used in Care Corner as well as those external to Care Corner, such as service provider and government systems.
• Manage systems/project implementation, including timeline, milestones, resource plan, scope of work, budget, and change requests, etc. You will also account for income received and expenditure incurred, as well as process payments, contracts/subscriptions and internal billing, where applicable.
• Source for and engage with vendors to facilitate optimal use/integration of IT solutions, platforms, and services.
• Create, review, revise and enforce policy, best practices and standards for IT systems, services and architecture.
• Support overall Care Corner IT architecture and ensure that it is kept up to date, secure and well documented.
• Provide excellent team leadership and mentoring, including effective communication, team building and coaching.
• Collaborate effectively with colleagues across Care Corner.

REQUIREMENTS

• Tertiary qualification in information technology or equivalent together with significant experience in IT solution design and delivery, and/or project management involving off-the-shelf, SaaS, PaaS, IaaS &/or bespoke solutions.
• Well versed in the system development lifecycles and their relationship to project delivery methods including waterfall and agile.
• Technically sound in one or more of the core components of Care Corner's IT architecture, including but not limited to Microsoft 365, Azure, AWS, Salesforce and Wordpress.
• Strength of character with confidence and credibility with ability to challenge issues and positively influence their resolution, coupled with humility, respect and empathy.
• Demonstrated strong presentation skills, both written and verbal, and the ability to structure and articulate messages effectively to different audiences at all levels.
• Excellent analytical and problem-solving skills, ensuring that the underlying problem is understood, and a robust approach / solution is developed.
• Demonstrated significant experience in people management responsibilities and/or allocation of resources within a department or project environment.
• Highly established communication and stakeholder management skills across a wide range of stakeholders.

Tertiary qualification in information technology or equivalent together with significant experience in IT

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities

· Ensure day-to-day operations are carried out smoothly, including daily resource management, and maintain high level of guest service standards in accordance to protocol.

· Identify, propose and execute proposals on areas of improvement to create and enhance guest experience within the park.

· Resolve feedback, issues and concerns raised by guests.

· Motivate and guide part-time staff in delivering guest experiences.

· Assist to conduct training of part-time staff in consultation with section lead.

· Assist in maintenance and enforcement of park safety matters and procedures.

· Assist in wildlife-human management efforts:

- Update and maintain records of sightings and movements of wildlife.

- Conduct and maintain behavioural enrichments of wildlife through positive reinforcement trainings.

- Educate guests on wildlife campaigns in the parks.

· Other relevant duties as assigned.

Job Requirements

• Minimum 1-3 year of relevant experience in hospitality or tourism industry
• Prior customer service experience will be an advantage
• Excellent communications skills
• Confident, energetic and outgoing personality
• Able to work on weekends and public holidays

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

Position: Senior Security Consultant
Specialization: ISO 27001, DPTM, and Information Security
Company: ISO Consultants Pte. Ltd.
Location: Singapore
Employment Type: Full-time

Responsibilities:

• Support ISO 27001 and DPTM implementation projects.
• Conduct gap analyses, risk assessments, and assist in creating reports.
• Provide guidance on security policies and processes.
• Assist in implementing security controls and managing third-party vendors.
• Conduct security awareness training for clients.

Requirements:

• Diploma/Degree in IT, Cybersecurity, or related fields.
• Certifications like ISO 27001 Lead Implementer, PDPA Certified, CISA, or CISSP (or willingness to pursue).
• Strong communication and problem-solving skills.
• 5 years of experience in information security & privacy domain.

Send your CV to [email protected].

Learn more at www.isoconsultants.sg.

• Reporting to the General Manager and responsible for technical specification and definition of industrial systems, products and solutions including system and product design, technical sourcing of such systems / products and digitization applications

• To attend technical review with sales team and technical meetings with clients

• To attend coordination meetings with architects, M&E and structural consultants

• To lead a small team of designers; monitor project design submission schedule, check designs and shop drawings, training designers, etc.

• To attend technical meetings with main contractors. Coordinate pipe clashes with M&E and structural services

• Detailed job responsibilities will be provided upon application

Requirements:

• Bachelor Degree in Mechanical Engineering, Automation or relevant fields

• At least 8 years product and application experience in Construction/Engineering industry

• Good business negotiation and presentation skills

• Excellent communication skills with multinational customers and colleagues.

• Ability to lead technical team for business growth. Exhibit flexibility and agility

• Able to work independently with professional judgments, proactivity and team player spirit.

• Revit & AutoCAD proficient

• Candidates available immediately or short notice preferred

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected] and cc [email protected]. Please indicate the position you are applying in your email subject. Your interest will be treated with strict confidentiality

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020

- Carry out project planning, scheduling, good documentation system and project management.

- Prepare, review and submit all detailed programmes, schedule, method statement, technical details and risk assessment plans.

- Conduct regular site inspections, undertake project status review meetings/safety meetings in ensuring quality and timely deliverables.

- Lead a team of professional and technical site staff in planning and execution of day-to-day operations.

- Ensure adherence to project scope and requirements.

- Provide timely project progress reporting to Management.

- Work closely with clients, project team, relevant authorities and subcontractors.

- Control and monitor work progress and ensure work quality, smooth delivery, and timely completion of projects.

- Ensure the successful handover of all projects handled.

Skill Preferable:

- Minimum 3 years of related working experience in the construction industry.

- Strong technical background with understanding or hands-on experience in software development and web technologies.

- Strong communication and interpersonal skills.

- Proficient in Microsoft Office

1. JOB DESCRIPTION

Job Title

Central Kitchen Manager

Occupation

CENTRAL KITCHEN MANAGER

Job Description & Requirements

Roles & Responsibilities:

We're in search of a dynamic and seasoned individual to fill the role of Central Kitchen Manager, overseeing our central kitchen operations. As the incumbent, you'll be tasked with managing the daily functions of our central kitchen facility, ensuring the utmost standards of food quality, safety, and operational efficiency.

Key Responsibilities:

• Supervising and directing daily food production to ensure seamless operations within the central kitchen.
• Responsible for scheduling tasks and allocating resources for daily production requirements.
• Crafting and implementing Standard Operating Procedures (SOPs) to maintain operational consistency.
• Strategizing and coordinating daily production schedules to meet demand while minimizing wastage.
• Ensuring that products meet prescribed quality and quantity standards aligned with business objectives.
• Monitoring inventory levels and procuring supplies as necessary to maintain optimal stock levels.
• Upholding compliance with rigorous standards of Quality Assurance (QA) & Quality Control (QC), hygiene, and health and safety protocols.
• Establishing and upholding kitchen policies and procedures.
• Providing training and guidance to kitchen staff to ensure sustained high performance and professionalism.
• Vigilantly overseeing all production aspects to ensure adherence to established protocols and standards.
• Collaborating with other departments, including procurement and logistics, to streamline operations and enhance efficiency.
• Effectively managing budgetary allocations and expenditures to achieve financial targets.

Qualifications:

• Demonstrated organizational and communication prowess.
• Proficiency in food safety regulations and central kitchen operations.
• Ability to thrive in a fast-paced work environment.
• Comprehensive understanding of kitchen health and safety regulations.
• Exceptional problem-solving and conflict resolution skills.

Responsibilities:

• To demonstrate experience in managing the detailed design in electrical and electrical distribution system in municipal scale of Wastewater treatment systems / Construction sector.
• Perform/ Review electrical scope pertaining to, but not limited to: electrical equipment (MCC, HTSG, LVSG, DB & etc)
• Project execution, implementation, documentations. Interface with other disciplines in the due course of work: Mechanical, process, ICA
• Plan, directs and coordinate all site activities and committed to meet submittal, review and approval schedule, quality and safety targets.
• Evaluate Vendors’ technical submissions. Conduct Technical interviews with Vendors. Post-award- manage Vendors to ensure proper execution of works.
• Plan and manage installation sequences efficiently.
• Technically strong and experienced in process plant electrical installation and integration works.
• Check and ensure all electrical equipment, installation works conform to project design specifications and contracted terms and conditions.
• Ensure timely completions of all projects and attend to site meetings and negotiate with consultants, clients, suppliers on engineering & contractual matters.
• Participate in troubleshooting with site team during erection/ installation, testing and commissioning phases of the project

Requirements:

• Professional Engineer (Electrical) registered with the PEB Singapore.
• Minimum 15 years relevant working experience, preferably in municipal scale of Wastewater treatment systems.
• Project Management and Supervision skills
• A resourceful self-starter who possess excellent problem solving skills and negotiation skills.
• Ability to work independently yet co-ordinates and teamwork seamlessly with other departments, works well under pressure and able to meet tight deadlines.
• Highly motivated, driven by excellence and having an eye for details.
• Able to take on numerous challenging tasks while simultaneously meeting high standards and deadlines.
• Able to communicate effectively in English at all levels, both verbally and in written reports.
• Proficient in Microsoft Office, Microsoft Project & AutoCAD.

1. enable to handle customer needs

2. working 5 and half days week

3.working hour 9am -5.30pm

4. key in customer order for the day

5. contact customer daily needs order for the next day

Job Description

• Review and approve construction drawings, specifications, and designs to ensure that they meet project requirements and industry standards.
• Ensure that projects are delivered on time, on budget and to the prescribed standards.
• Communicates effectively with project teams, consultants and subcontractors to identify needs and evaluate alternative Project solutions.
• Attend meetings as required to ensure the compliance with the overall project standards, procedures requirements and resolved issued.
• Assist in selection of quality subcontractors, suppliers and vendors in the negotiation of their terms and conditions of engagement with the Procurement team.
• Regularly inspect the site progress and provide guidance to the project and construction management teams on best practices and efficiencies on scheduling and processes.
• Review and endorse subcontract documents, progress & variation works claims to customers.

Requirements:

• must have Degree in Civil Engineering with related.
• At least 5 years of relevant working experience at managerial level in the Civil / Building/ Construction Industry.
• Strong communication skills, as well as the ability to visualize issues and effectively communicate with others.
• Outstanding organization, coordination and leadership skills. Excellence in verbal and oral communication skills.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Roles & Responsibilities

Requirements:

• Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering or equivalent.
• At least 7 Years) Working experience in the related field is required for this position.
• Required Skill(s): Project Management
• Preferably, a Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Singaporean/SPR

Responsibilities:

• Monitor and manage the day-to-day operations of the project, or function, including developing and monitoring budgets, coordinating activities with other subcontractors
• Handle contractual matters that arise
• Check drawings and quantities and ensure that these are accurate for the execution
• Oversee the selection and requisition of materials required at the site.
• Plan the work schedule and efficiently organize the site facilities to meet an agreed program of deadlines;
• Liaise with consultants and/or sub-contractors engaged in the project;
• Attend regular meetings with owner/client/contractors/sub-con and ensure the progress is on schedule;
• Oversee quality control and safety matters on the site;
• Resolve any unexpected technical difficulties and other problems that may arise
• Overall responsible for the execution of the projects
• Monitor the cash flow and budgeting of the project
• Accountable for the project’s projected profit
• Identify and comply with all applicable statutory/regulatory requirements for the project under his/her jurisdiction.
• Monitor work progress to ensure the project stays on schedule.
• Ensure in-progress inspection and joint inspection Monitor work progress to ensure the project stays on schedule.
• Carry out in-progress inspection and joint inspection
• Conduct safety and environmental risk assessment of projects handled
• Ensure staff work in a safe and orderly manner
• Ensure toolbox meetings are carried out for the project.
• Identify QEOHS training needs of subordinates

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

Assistant Finance Manager

Roles & Responsibilities:

• Ensure the accuracy and timely submission of monthly and year-end management reports and analysis by reviewing submissions from subordinates;
• Assist in budgeting, forecasting, and financial planning activities; ensure that all is submitted timely.
• Strong in analysis of financial numbers; and to highlight any discrepancies or issues;
• Strong relevant accounting knowledge and updates of relevant Accounting Standards and company policy to ensure books are maintained in compliance and order;
• Providing support with various reporting including GST, treasury, investment returns, etc.
• Providing commentaries on operational performance and support operational planning, operations, and implementation of financial and internal controls
• Identify opportunities for process improvements and contribute to the implementation of best practices; and this may include review of policies and continual process re-engineering.
• Assist and support projects/group tasks/duties as assigned.

Requirements:

• Degree in Accountancy or any professional qualifications (ACCA/CA)
• At least 5 years of financial accounting/reporting/finance operations experience
• System knowledge in Sap B1 or other ERP, proficient with excel.
• Ethical, reliable, independent, meticulous, hands on, responsible and goals driven.
• Must be hands on also to do accounting work if needed (eg posting of JEs, etc)
• Possess clear and effective communication skills, with the ability to work in teams
• Ability to adapt and open to work requirement in a fast-paced environment
• Have positive "can do" attitude when faced with challenges
• Meticulous and able to work independently
• Comfortable to work with various stakeholders

• Degree in Accountancy or any professional qualifications (ACCA/CA)
• At least 5 years of financial accounting/reporting/finance operations experience
• System knowledge in Sap B1 or other ERP, proficient with excel.

Thank you for your interest and your application. We regret that only shortlisted candidates will be notified for interview.

Responsibilities:

• Develop strategies to acquire new clients, engage in market research, identify key trends and to pitch for new businesses.
• Develop market and business intelligence; formulate and implement BD strategies, program and plans.
• Capable to identify and pursue prospects by generating market awareness of the company’s portfolio of manufacturing solutions.
• Work closely with account management and advanced technology teams to secure new businesses.
• Ability to build long-lasting relationships with clients.
• Manage complete sales negotiation cycle.

Requirements:

• Posses Diploma or Degree in any field.
• Prior experience dealing with MNC clients is preferred.
• Have worked in plastics, rubber, or contract manufacturing industry (preferably but not essential).
• Leadership qualities.
• Minimum 5 to 8 years in senior BD role.
• Highly motivated by challenges, results driven and able to think out-of-the-box.
• Strong communication and presentation skills, able to network with key leaders/decision makers of targeted companies are essential.
• Frequent travel is required and having global connection with HQ mindset at all times.

Responsibilities:

• To ensure timely service and customer’s satisfaction are met eg follow up on customers' enquires and quotations, processing orders, invoicing, prepare sales reports, liaise with customers and internal departments to ensure orders and delivery schedules are on time.

Requirements:

• Fresh degree holders are welcome to apply.
• Training will be provided.
• Proactive, independent, team player.
• Able to cope with fast pace environment.

Summary

The Customer Service Executive is responsible for maintaining customer satisfaction through assisting customers and providing support to the Company’s Sales.

Primary Responsibilities

• Maintain and develop good relationship with existing and new customers.
• Assist customers by contributing information and recommendations relevant to the customer and providing follow through support.
• Cold call to existing and potential customers to support sales growth.
• Attend to all new enquiries received.
• Assist sales and marketing with product promotion and marketing events.
• Prepare quotations and follow up on it.
• Responsible to update on product availability.
• Responsible for the preparations of sales documents.
• Update customers on delivery status and outstanding orders.
• Collaborate and liaise closely with internal departments for sales and other functions.
• Manage customer relations through the use of specialized CRM system.
• Perform additional duties and responsibilities assigned by management.

Knowledge and Skill Requirements

• At least 2 years of customer service experience diploma or degree in any field.
• Good interpersonal and communications skills.
• Service oriented
• Excellent writing skills and telephone etiquette.
• Able to communicate in 3rd language is added advantage.
• Proficient in MS Office, and experienced in NAV systems is an added advantage.

Responsibilities:

1. Team Leadership

• Lead, supervise, and mentor a team of air conditioning repair and maintenance technicians.
• Provide ongoing training and development opportunities for the team. Foster a positive and collaborative work environment.

2. Service Coordination

• Develop and implement efficient repair and maintenance schedules.
• Coordinate service calls, prioritize tasks, and allocate resources effectively.
• Ensure prompt response to emergency repair requests.

3. Technical Expertise

• Stay updated on industry trends, new technologies, and advancements in air conditioning systems.
• Identify opportunities for process improvement and implement best practices.
• Provide technical guidance and support to technicians in troubleshooting and resolving complex issues.

4. Customer Satisfaction:

• Establish and maintain strong relationships with clients.
• Address customer inquiries, concerns, and ensure high levels of satisfaction.

5. Budget Management:

• Develop and manage the departmental budget, ensuring cost-effective operations.
• Monitor expenses, analyse budget variances, and implement cost-saving measures.

6. Compliance and Safety:

• Ensure compliance with industry regulations, safety standards, and company policies.
• Implement and enforce safety protocols to ensure the well-being of employees and customers.

7. Inventory Management:

• Manage and control the inventory of spare parts and equipment.
• Coordinate with suppliers to ensure the availability of required materials for repairs.
• Generate regular reports on repair and maintenance activities, including key performance indicators (KPIs).

8. Reporting:

• Provide updates to senior management on departmental performance and challenges.

Requirements:

• Possess a Singapore Class 3 license will be an added advantage.
• Minimum diploma in Electrical, Mechanical or Electronic field.
• At least 3 years of working experience in the related field; with maintenance experience in HVAC, refrigeration & M&E systems.
• Positive attitude, good interpersonal & customer-centric skills.
• Experience in air-conditioning repair & maintenance.
• Strong knowledge/experience in HVAC or ACMV systems for residential or commercial sectors.
• Ability to work independently and collaboratively in a team.
• No experience is also welcome to join as apprentice.

Working Location:

Sungei Kadut

• Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Note:

• Only shortlisted candidates will be notified.

COMPANY DESCRIPTION

We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.

RESPONSIBILITIES

• Lead and manage frontend projects, ensuring all tasks and deliverables are completed as per schedule.
• Monitor and control project budgets, ensuring adherence to financial constraints while delivering quality results.
• Identify and communicate potential concerns or risks, implementing best practices for risk management.
• Organize and conduct project meetings, documenting minutes with action plans and deadlines.
• Maintain completeness, accuracy, and storage of project documents. Communicate project status, updates, and risks to stakeholders regularly. Stay up to date with frontend technologies, trends, and best practices.
• Monitor and control project budgets, ensuring adherence to financial constraints while delivering quality results.
• Identify and communicate potential concerns or risks, implementing best practices for risk management.
• Organize and conduct project meetings, documenting minutes with action plans and deadlines.
• Maintain completeness, accuracy, and storage of project documents.
• Communicate project status, updates, and risks to stakeholders regularly.
• Stay up to date with frontend technologies, trends, and best practices.
• Provide operational support and handle ad hoc tasks as assigned.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure project performance using appropriate systems, tools and techniques.
• Perform other duties or tasks as assigned by immediate supervisor or HOD.

• Degree in Civil Engineering from a recognized University or equivalent
• Minimum 2 year of experience in constructions or civil engineering
• Those with experience in underground utilities especially Cable pipes will be advantageous
• Possess excellent interpersonal and communication skills
• Service-oriented client relationship and people
• Self-motivated and able to work independently

• 6 days work week
• Working location: Sungei Kadut (with company transportation provided at Woodlands and Kranji MRT Station)

Other Benefits

• Provided company lunch bus
• Annual leave entitlement start at 18 days
• Medical Teleconsult
• Portable Medical Benefit Scheme (PMBS) - additional monthly contribution direct to Medisave account
• Medical benefits (applicable for dental and company provider health screening)

Why Join Us

• Opportunity to work in a dynamic and fast-paced environment
• Engage in diverse tasks that keep each day unique and interesting
• Be part of a team that values communication, efficiency, and security
• Supportive work culture with opportunities for growth and development

Sales Engineer / Manager (Min. 2 years Experience)

Responsibilities:

• Abilities to read & interpret mechanical drawing is a must.

• Good Communication & interpersonal skills.

• Identify develop new business opportunities.

• Respond to customers, enquiries, quotation, follow up, provide technical solution to client on co's products & services.

• Expand existing business opportunities.

• Achieve corporate sale targets.

• Work with operation team in providing total customer service.

Requirement:

• Experience in Precision Manufacturing environments.

• Possess valid Class 3 driving license (Preferably with own vehicle).

• Only Singaporean and SPR are welcome to apply.

• A team player, ethical personality & a strong acumen in technical sales.

• Able to communicate in English / Mandarin.

• Tertiary education in Precision Engineering or mechanical is highly desirable.