Total 2,440 customer service manager job vacancies in ngee ann polytechnic clementi campus

Overseeing a department responsibilities include:

• Hiring and training: Recruiting, onboarding, and training employees
• Setting goals: Establishing goals and objectives for the team
• Delegating tasks: Assigning tasks and responsibilities to team members
• Providing guidance: Supporting and guiding team members
• Monitoring performance: Evaluating employee performance and providing feedback
• Managing budgets: Managing resources and budgets effectively
• Ensuring compliance: Ensuring compliance with company policies and procedures
• Resolving conflicts: Resolving conflicts between team members or customers
• Communicating updates: Communicating business updates to employees
• Creating reports: Creating progress reports for senior leaders

Should have strong leadership, communication, and interpersonal skills. Should also be able to analyze processes and information, identify problems, and develop solutions.

• Responsible for the successful delivery of projects, ensuring they are completed on time and meeting requirements within allocated budget.
• Monitor construction productivity and schedule performance.
• To Ensure the quality of products are good and return to suppliers if any damage.
• To Company Safety Standards and promote safety culture among the ranks throughout the Company.
• To assist in prepare information to office to prepare progressive claims and VO
• All other ad-hoc duties assigned by the management.

• Support managers in organizing٫ planning and implementing strategy
• Organize daily activities,sales and ensure schedules and objectives are met
• Interact with customers and learn their needs and specifications
• Manage Sales٫ supervise and support the personnel
• Monitor operating costs٫ budgets and resources
• Analyze sales and interpret data and prepare reports on the analysis results
• Manage recruitment process and training & development
• Ensure adherence to company’s policies and guidelines

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The main responsibilities of this role are to ensure effective and efficient coordination of our Pool vessel operations. Liaise closely with the Pool partners, Fleet Technical Managers, Commercial, Bunker, Claims and Controls teams to identify opportunities within operations for effective fleet performance monitoring and management. Influence the fleet operations team and other associated stakeholders in aligning with the vessel performance management goals and objectives in optimizing TCE. Assist in developing KPI, scorecards, workflow charts, and process maps for the operations team with regard to vessel's operational performance.

• Responsible for daily vessel operations, including issuance of voyage instructions, planning, optimizing and managing voyage bunkers, appoint agents, optimize voyage PnL taking into account speed and tank cleaning instructions.
• Ensure that all financial requirements, funding and invoicing for each voyage are promptly arranged and correctly disbursed
• Process and ensure compliance with relevant charter party requirements and company procedures, relevant voyage or time charter operational information between vessels, brokers, charterers and agents
• Maintain account of bunkers on board and plan for optimized uptake for spot market ships
• Monitor and record all details of voyage performance including off-hire, stoppages and delays within the vessel voyage performance report system, including trends / gap analysis
• Identify opportunities within operational practices which influence performance of vessels
• Arrange all routine invoicing and funding for voyage costs, including agency appointments, non- compulsory pilotage and surveyors' attendance
• Check and advise as necessary relevant voyage, cargo and port documentation required by principals for raising demurrage and off-hire claims
• Maintain and manage all department / fleet operational records, files and databases as per departmental procedures and documentation system
• Render pre-fixture support to commercial department concerning any vessel information requirements, questionnaires, certification and scheduling
• Render post fixture support to commercial department as required during the course of the voyage with pertinent operational information, routing, ETA / ETD, cargo operations, terminal and navigational issues
• Render post fixture support to Claims & Controls team as required for follow up of voyage claims, including providing information on charterer claims, insurance claims & other insurance-related matters to Claims, Commercial and Insurance departments
• Assist with departmental targets and projects
• Actively participate in the development of processes and procedures for the continuous improvement of company procedures
• Undertake activities as guided by company's fuel and operational efficiency initiatives and identify / execute new improvement initiatives within the area in close cooperation with energy management to ensure company-wide alignment
• Analyse vessel voyage performances to identify any underperformance, downtime or any other operational issues and initiate corrective actions
• Proactively analyse, review and make recommendations for improvements in costs, turnaround time, etc. for assigned region
• Liaise with Pool partners/Technical Managers for vetting status and information on voyage screenings by oil majors
• Liaise with the Pool's fleet technical and fleet manning teams for effective co-ordination of spares delivery and personnel transfer.

Requirements

• Minimum 5 years relevant experience in the marine industry
• Sailing experience as a senior officer on Oil/Chemical tankers
• Familiar with the oil tanker industry, especially vessel operations
• Singaporean, PR preferred
• Self-driven person, able to work independently & as a collaborative team player
• Fluent in written and spoken English
• Comfortable with a fast-paced and MNC environment
• Enjoys challenges and adaptable to changes

Competencies

• Attention to Detail
• Customer Focus
• Effective Communication
• Organisational Awareness
• Planning, Prioritising and Organising
• Responding to Pressure and Change

The Service Analyst provide application support to users. The candidate poses a structured and analytical approach to the identification, diagnose and rectification of user reported issues.

a) Provide applications troubleshooting and on-site support.

b) Log, escalate and follow through with issues.

c) Simulate user problems to resolve operating difficulties.

d) Coordinate activities to identify, diagnose and rectify problems

e) Provide 24/7 primary application maintenance support.

f) Provide reports for related KTLO activities

g) Ensure that all KTLO related activities are done on time

h) Liaise with vendor on issues and ensure that issues are resolve promptly according to SLA requirements.

i) Work closely with vendor and users to fulfil operation requirements and issue resolution

j) Involvement in the system integration testing phase / User Acceptance test prior to implementation.

i) Assist, Support and Ensure contract management related process and documents are complete on time.

Requirements / Qualifications:

a) Diploma/Bachelor’s degree in computer science or other highly technical, scientific discipline

b) 1-3 yrs of Technical / Application Support experience on multi technology platforms

c) ITIL v3/v4 certification and strong service oriented experience / background preferred.

d) Knowledge and understanding of IT industry environment and business needs

The Service Analyst provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements.
He/She is responsible for delivering new and improved capabilities in systems monitoring, recovery and stability aspects of the system.

Job Description:

•Support and assist in regular server maintainance, system accesses, systems monitoring, backups, patching and daily health checks

•Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities

•Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity

•Defect fixes and resiliency related improvements

•Assist in investigation of user reported issues

•L2 support

•Develop mitigating and/or preventive solutions

•Support transition phases from project to operations.

•Assist team in Change Approval Board and Pre-commissioning preparations.

•Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.

•Provide application maintenance support (certain activities may occur after office hours).

•Liaise closely with business users and build good rapport.

•Supp vulnerability assessment, capacity management and software lifecycle to ensure timely remediation of identified issues.

•Coordinate production deployment process and administrative account access.

Requirements:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 yrs of Technical / Application Support experience on multi technology platforms

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Strong Knowledge and understanding of IT industry environment and business needs

• Proven experience supporting Web / Mobile / Client based applications

• Strong knowledge in SAP SuccessFactors, SAP S/4 Hana application with strong analytical and problem-solving skills

• SAP certification is a plus

Position Summary:

The Senior AV Service Engineer is responsible for providing technical support, data collection, coordinating maintenance and operation activities to ensure the optimal operation of autonomous vehicles.

Key Responsibilities:

Level 1 Troubleshooting and Technical Support:

• Provide on-site Level 1 troubleshooting support (when activated) and debugging for technical issues encountered. Work with Level 2 support to identify, diagnose, and resolve basic configurations concerns, or minor hardware malfunctions.
• Collaborate with specialized teams or senior engineers to escalate complex issues beyond Level 1 for further analysis and resolution.
• Offer comprehensive customer support by resolving queries, providing technical assistance, and ensuring customer satisfaction.

Data Collection and Analysis:

• Execute routine data collection processes from data loggers, onboard sensors, software systems, diagnostic tools and feedback forms
• Analyze collected data to identify performance patterns, trends, and potential areas for optimization or preventive maintenance

Maintenance Coordination:

• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets including on-board equipment to ensure optimal functionality and safety.
• Develop maintenance schedules, ensuring adherence to protocols and manufacturer's guidelines for regular inspections, software updates, and component replacements.

Documentation and Reporting:

• Maintain meticulous records of Level 1 troubleshooting procedures, data collection findings, and maintenance activities performed on the buses.
• Generate detailed reports outlining identified issues, recommended solutions, and actions taken for each maintenance task or diagnostic analysis.

Operational Coordination:

• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet.
• Collaborate with engineering, operations, and management teams to facilitate coordination between technical tasks and operational requirements.
• Propose and implement improvements to enhance operational efficiency, reliability, and customer satisfaction.

Any other additional duties not listed above but deemed appropriate for product and operations support by project basis.

Qualifications:

• Minimally a diploma in relevant Engineering field with equivalent work experience, with a focus on mechatronics preferred
• Familiarity with Unix (Ubuntu) environment
• Good understanding of Class 4 autonomous buses equipped with SAE Level 4 autonomy, including sensor technology, control systems, and software.
• Proficiency in Level 1 troubleshooting, data collection methodologies, and coordination of maintenance activities for Class 3 and 4 vehicles and electronics equipment
• Excellent communication skills and the ability to collaborate effectively with technical teams and stakeholders.
• Dedication to meticulous documentation and reporting practices.
• A Class 3/4 driving license will be an added advantage.

Experience:

• 3-5 years of hands-on experience in service engineering, technical support and/or operations coordination. Prior experience related to Class 3 and 4 vehicles will be an advantage.

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

As Sales Manager, you will be offering solutions that range from technically complex to high end integrated or bespoke solutions. Provides consultative selling to customers typically at director level or higher. Solutions are offered in collaboration with internal technical, business and functional teams.

What you will do:

• Working closely with the project teams especially during pre-sales and tender time.
• Identify and develop solutions to define new opportunities, developing strategic sales with highly visible prestigious customers such as end users, consultants, contractors, etc.
• Develop long term relationships with customers.
• Expand the brand awareness by preparing and delivering high-quality technical seminars/presentations, product demonstrations to consultants, developers, end user and recommend viable solutions for their project requirements.

How You Will Do It:

• Use in-depth technical knowledge and facilitate the sales process to provide, consultants, developer and end users on design, specifications and budgets.
• Liaise with Engineering, Project Management and Supply chain resources to ensure that proposals and feature requests include technical solutions that accurately address customer needs, in line with business unit strategies.
• Develop necessary design, technical and marketing tools to support clients on existing and new solutions.
• Maintain records of target opportunities, quotes, projects, contacts, and correspondence in company approved databases to improve forecast accuracy
• Act as a hunter driven, to seek and develop strong customer relationships, self-motivated, enjoying the challenge of working with a well-regarded team to drive your territory growth.

What We Look For:

• Bachelor’s or master’s degree, in Engineering discipline preferable process engineering, mechanical, or electrical.
• 6+ years of sales engineering experience, including 3+ years in technical, sales, or business development within the semiconductor and pharmaceutical industries.
• Experience and technical knowledge with cleanroom and HVAC system design is a requirement.
• Experience in tender development, preparation and costings and GMP guidelines as well as the validation processes from IQ,OQ,PQ
• Excellent presentation and persuasion skills, with well-developed communication skills, able to influence at all levels.
• Able to work independently.
• Proactive, driven, persevering, tenacious, innovative and consist in approach to work.
• Excellent planning, organization, and time management skills
• Willing to travel as required

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 2+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.

Preferred skills and qualifications

• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India and overseas.
• Knowledge of local construction regulations, permits and approval processes.
• Experience with construction contract negotiations and claims management.
• Knows financial understanding and experience in project budgeting and cost control.

Job description includes:

• Promoting products and services: Developing advertising campaigns, and creating strategies to acquire and retain customers
• Maintaining relationships: Keeping existing customers engaged and maintaining a strong brand image
• Market research: Gathering, analyzing, and interpreting information about the market and competitors
• Identifying potential markets: Estimating demand and identifying new markets for products and services
• Developing strategies: Creating pricing strategies and other ways to maximize profits
• Communicating: Communicating across various media channels to reach target audiences

Strong leadership, communication, and analytical skills.

The Category Manager role has a global scope where the successful candidate will lead one or more procurement categories for Sea Sourcing’s growing fleet of vessels. He/She will independently conduct Strategic Sourcing and Contracting activities, manage key vendors in support of the long-term category strategies, apply procurement policy in cooperation with stakeholders, monitor contract compliance and utilization, and perform regular reporting to senior leaders throughout the organization.

Job Responsibilities

• Strategic Perspective: Owns one or more procurement categories; develops and executes long-term category strategies in support of the department and company strategies. Accounts for market situation, market development and internal customer requirements. Prioritizes projects and operational support objectively based on understanding of relative urgency and impact.
• Supplier Management: Monitors contract performance while developing and driving structured supplier relationships. Develops reporting methods and tools to track and benchmark purchase, savings and identify additional areas of opportunity. Establishes and manages favourable vendor relationships to ensure competitive pricing and effective service levels; addresses performance issues related to the vendors and act as the main point of contact for general / performance-related communications with the vendors.
• Sourcing: Independently leads complex sourcing or cost optimization projects through the strategic sourcing and project management processes. This includes demand mapping, creation of complex sourcing events, creation of advanced total cost analyses, negotiations and contracting. He/She interprets data, collaborates with internal stakeholders, leads negotiations with vendors, makes fact-based recommendations, and ensures thorough implementation of new contracts for use by Purchasers of the Sea Sourcing partners.
• Maintenance & Development of Systems: Adheres to required workflows, maintains internal tools for contract and vendor management, purchasing support etc. Develops and/or improves reporting tools and dashboards related to spend management, vendor performance, contract compliance or other matters, in the pursuit of greater efficiency and scalability.
• Supply Management: Collaborates with Supply Chain and Operations to establish cohesive supply planning and distribution strategies globally. Proactively identifies areas of supply risk (demand, supply, environmental and business continuity) and work with stakeholders to develop and implement risk management strategies.
• Teamwork: Performs well in a complex organization where agility is required to serve all stakeholders in line with their requirements and expectations. Ensures procurement of goods and services match the quality required by the respective Sea Sourcing partners’ operations and technical functions. Stays generally aware of major development in other categories and involves himself/herself in the work of colleagues by offering support, guidance, and constructive feedback when relevant. Pro-actively shares best practice.
• Internal Compliance: Is familiar with the Health, Safety, Environmental Protection and Quality Policies and understands the responsibilities and requirements included in Sea Sourcing partners’ policies including their ESG programs. They understand their duty to report any environmental noncompliance via the Sea Sourcing partners open reporting system as per relevant guidelines.

Job Requirements

• Minimum five years’ experience in a Procurement function, with preference for Category Management and/or Strategic Sourcing roles.
• Experience in the maritime industry is a plus, with preference for experience with a vessel-owner or vessel-operator.
• Diploma / Degree in Business, Economics, Finance, Logistics, or related field.
• Strong relationship building and business acumen. Must be able to establish credibility with business stakeholders and influence where needed.
• Maturity to take ownership of assigned categories and projects, and the energy and confidence to drive an agenda of continuous development.
• Ability to understand market dynamics within the procurement category and create own network for success; demonstrate entrepreneurial spirit.
• Ability to deal effectively with ambiguity and resolve multi-party conflicts.
• Fluent English with excellent verbal and written communication skills, including proficient presentation skills.
• Self starter who can work under pressure in a fast-paced environment.
• Proven analytical and problem-solving skills are required as well as excellent attention to accuracy and detail.
• International travel may be required on short notice.
• Must have mobility to attend vessels, suppliers, Sea Sourcing partners’ office locations and service providers.
• Availability via a mobile device outside of office hours.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Audit & Vetting performance monitoring and preparation for vetting in close liaison with in-house Marine, Operations & Technical Departments
• Arrange office interviews with all stakeholders for seagoing Officers
• Monitor and evaluate the performance of Crew Department personnel
• Prepare crewing budget and follow up crewing account matter
• Maintain, update, and disseminate company instruction to vessel, manning office and concerned parties
• Lead and oversee various activities for the welfare and morale programs for sea personnel and their families and union matters

Job Requirements

• Minimum 5 years of experience in maritime crewing operations
• Proven leadership and team management skills
• Strong knowledge of international maritime regulations and standards
• Excellent communication and interpersonal skills
• Proficiency in crewing management software (Danaos/ShipMate)
• Bachelor's degree in Maritime Studies, Human Resources, or related field (preferred)

Joreen Hung | Reg No.: R24119971

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Hitachi Asia Ltd., a subsidiary of Hitachi, Ltd., serves as the regional headquarters for seven countries across Southeast Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam). We are constantly increasing our presence through our forays in information & telecommunication systems, power systems, social infrastructure & industrial systems, electronic systems and equipment, construction machinery, high functional materials and components, automotive systems, and home appliances, among many more.

Position Overview:

We are looking for a driven Sales Manager with a deep understanding of the Financial Services Industry to lead business development and customer relationship management in the ASEAN region. This individual will be responsible for driving sales and fostering strategic relationships with large financial institutions such as banks and insurance companies. The Sales Manager will sell innovative Edge Technology and Enterprise Solutions, helping clients navigate their digital transformation while ensuring long-term success and revenue growth.

Job Duties:

• Relationship Building: Establish and cultivate deep, professional relationships with key decision-makers in assigned customer accounts, including C-level executives and senior management.
• Account Planning: Orchestrate the account planning process, developing a clear account strategy, setting financial targets, and identifying critical milestones for 1–3 years.
• Sales Cycle Management: Manage complex sales cycles by leveraging both internal and external resources to ensure successful deal closure.
• Customer Needs Analysis: Continuously assess, clarify, and validate customer needs to ensure the solutions offered are aligned with their business objectives.
• Consultative Selling: Demonstrate consultative sales expertise, articulating clear and concise return on investment (ROI) value propositions to potential clients.
• Revenue Growth: Drive short-term sales results while maintaining a long-term perspective to ensure customer success and sustainable revenue generation.
• Forecasting & Reporting: Provide accurate quarterly forecasting, tracking sales activities, and ensuring revenue delivery is in line with targets.
• Sales Strategy Alignment: Align sales activity with the organization’s business strategy, ensuring that goals and targets are consistently met or exceeded.
• Sales Operations Management: Plan, direct, and coordinate sales operations, analysing sales data to build effective sales plans and set realistic sales targets.
• Market Representation: Represent the company at industry sales and marketing conventions, trade exhibitions, and other key events to drive brand awareness and generate leads.

Key Qualifications:

• Educational Background: Must have at least a bachelor’s degree or higher in Marketing, Business Administration, or Accounting or any related field.
• Professional Experience:Minimum of five (5) to ten (10) years of work experience in selling business solutions, specifically within major service or software vendors.
• Industry Expertise: Proven sales experience working with large banks or insurance companies in the ASEAN region.
• Build Network: Ability to build strong connections with IT departments within financial institutions.
• Sales Performance:Demonstrated consistency in achieving sales targets and driving revenue growth.
• Digital Solutions Knowledge:Preferably experienced in selling banking or insurance-related digital solutions to relevant enterprises.
• Key Account Management: Proven track record of managing key accounts effectively, building long-term, strategic partnerships.
• Credibility with Senior Leaders:Ability to engage with stakeholders at all levels, including CxO executives.
• Language Proficiency:Advanced proficiency in English and Japanese, enabling effective communication with Japanese-speaking clients.
• Customer-Centric: Strong orientation toward customer service with a genuine desire to help clients succeed.

The role of a Project Executive is to generate project plans and budgets, and be expected to deliver upon these structured development will provide strategic guidance to teams and project manage in ways that promote the company’s culture. He/She will also oversee the progress of operations.

The ideal candidate will be an excellent leader and will have experience in managing staff of different disciplines to produce results in a timely manner. They will also be able to develop efficient strategies and tactics.

The goal is to ensure that all programs deliver the desirable outcome to our organization.

• Work closely with the Chief Operating Officer to ensure successful delivery of project outputs to schedule and within budgets.
• Develop detailed work breakdown structures and project plans to ensure delivery of agreed outcomes, working closely with clients and the executive team.
• Set budgets for programmes and agree costs with PM Lead and COO
• Identify mulate, organize and monitor inter-connected project
• Decide on suitable strategies and objectives
• Coordinate cross-project activities
• Lead and evaluate project managers and other staff
• Develop and control deadlines, budgets and activities
• Apply change, risk and resource management
• Assume responsibility for the program’s people and vendors
• Resolve projects’ higher scope issues
• Prepare reports for program directors

You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.

You will collaborate with fellow product owners, scrum masters, developers, solutions architect and infra engineers to deliver leading-edge digital products to meet the business requirements of the maritime community. You will work with the product owner to define the product strategy and roadmap, gathering and prioritising product and customer requirements and working closely with the product engineering team or vendors to deliver quality digital products. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.

Key Responsibilities

1. Develop the product strategy, roadmap, business operating model and pricing strategy.

2. Design, develop and manage activities from product definition & planning to product implementation and release.

3. Analyse product performance and redesign as required.

4. Managing the prioritisation and trade-offs between customer experience, business impact, performance and post-launch support.

5. Work with business analysts, developers and/or vendors to ensure timely and quality release of product/enhancements.

Requirements

1. Background in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.

2. Minimum 5 years of relevant working experience in a similar role.

3. Strong vendor and stakeholder management.

4. Candidates with experience in Product Management and Project Management or Agile related certifications such as CITPM, COMIT or PMI, Certified Scrum Master will be an added advantage.

5. Strong analytical, conceptualization and problem-solving skills, combined with the ability to present clearly both verbally and in written form.

6. Motivated by innovation to achieve business goals and customer satisfaction.

7. Excellent written, verbal communication, presentation and negotiation skills.

8. Good interpersonal skills.

Description

As a Project Manager, you will be responsible for overseeing the planning, implementation, and tracking of a variety of projects. This is a key role that requires strong leadership skills, excellent communication abilities, and advanced problem-solving capabilities.

Responsibilities

• Lead project planning and ensure all project requirements and objectives are clearly defined
• Develop project timelines, budgets, and resource allocation plans
• Coordinate project teams and assign tasks to team members
• Monitor project progress and ensure all deliverables are on schedule and within budget
• Identify and manage project risks, making necessary adjustments to mitigate potential issues
• Facilitate effective communication among project stakeholders, ensuring everyone is informed and involved
• Conduct regular project meetings and provide project status updates to internal and external stakeholders
• Monitor and analyse project performance metrics, making recommendations for improvement as needed
• Conduct project evaluations and lessons learned sessions to identify areas of improvement for future projects
• Ensure adherence to project management best practices and methodologies
• Maintain comprehensive project documentation and ensure all project files are accurately updated and organized

Requirement

• Bachelor's degree in electrical/electronic/mechanical/civil/structural engineering with 3-5 years of experience
• Excellent communication and interpersonal skills, both verbal and written in English.
• Good skills in using MS Office application, AUTOCAD and SolidWorks.
• Proven experience in project management, preferably in an engineering or construction setting
• Strong knowledge of project management methodologies and tools
• Solid understanding of engineering principles and construction processes
• Exceptional problem-solving skills and the ability to think critically.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Ability to work well under pressure and meet tight deadlines.
• Detail-oriented and able to maintain a high level of accuracy in all work activities.
• Excellent team player with the ability to collaborate effectively with cross-functional teams.
• Professional certification in project management is a plus.
• Familiar with relevant WSH certification courses for commercial and industrial areas.
• Familiar and experience in ISO certifications

Oversee all daily office operations and ensure smooth functioning of administrative processes.
Provide secretarial support for other staff.
Prepare and disseminate correspondence, memos and forms.
Liaise with external vendors and service providers for office-related matters.
Liaise with corporate secretary on corporate secretarial matters (e.g. AGM).
Collaborate with the IT team in HQ and external vendors on all IT matters.
Manage inventory and procurement of office supplies, which include stationery and multimedia equipment.
Coordinate office events, meetings and appointments.


Requirements:
Strong organisational and multi-tasking skills.
Excellent communication and interpersonal skills.
Proficiency in MS Office.
Self-motivated to grow and contribute to the company.
Able to think logically and rationally.
Able to persevere and work independently

58 RECRUITMENT PTE. LTD

19C9772

67026282

Eden Strategy Institute (www.edenstrategyinstitute.com) is an award-winning strategy consulting practice focused on social innovation and sustainability. Our distinctive approach to sustainable advantage helps leading global corporations, governments, and non-profit organizations achieve social impact by designing new growth platforms, operations, products, and services. We are growing our Singapore team and are currently recruiting a Consulting Manager. Successful candidates will consult across a wide range of industries and countries, with responsibilities that include leading junior consultants in research, analysis, report and proposal writing, editing, presentations, and advising senior management teams of our Fortune 500 clientele.

We are looking for candidates eligible to work in Singapore that have:

• Passion for strategy consulting, social innovation, and sustainability
• At least 5 years of experience in management consulting, with a proven track record in executing and leading consulting projects, advisory roles for senior management clients, and independent team management
• A Degree in any discipline, preferably also postgraduate qualifications from top universities
• Strong mentoring and coaching abilities with technical consulting skills (e.g., data analysis, quantitative modelling, strategy development) as well as critical core skills (e.g., interviewing, facilitation, presentation skills)
• Ability to structure strategic concepts into executable project components (e.g., workstreams, models, roadmaps)
• Ability to budget resources for multiple concurrent projects, to ensure that deadlines are met
• Openness to debate constructively on project- and firm-related matters
• An entrepreneurial mindset, sense of purpose, and eagerness to learn and mentor
• Strong ownership of projects and internal company initiatives

Interested candidates please send a detailed statement of personal mission; CV; special skills or project portfolio; as well as expected salaries by 23 January 2024 to [email protected]

Assist Manager to oversee a department responsibilities include:

• Hiring and training: Recruiting, onboarding, and training employees
• Setting goals: Establishing goals and objectives for the team
• Delegating tasks: Assigning tasks and responsibilities to team members
• Providing guidance: Supporting and guiding team members
• Monitoring performance: Evaluating employee performance and providing feedback
• Managing budgets: Managing resources and budgets effectively
• Ensuring compliance: Ensuring compliance with company policies and procedures
• Resolving conflicts: Resolving conflicts between team members or customers
• Communicating updates: Communicating business updates to employees
• Creating reports: Creating progress reports for senior leaders

Should have strong leadership, communication, and interpersonal skills. Should also be able to analyze processes and information, identify problems, and develop solutions.

The SALES Manager is responsible for maintaining the operational of the office (Bukit timah branch) as well as ensuring sales target of the sales consultant are achieved monthly. Reporting to the Director, his/her role will establish and maintain sales target achievable by each sales consultant without compromising cohesiveness among the colleagues.

· Responsible for achieving sales targets of the branch office assigned by the Director

· To assist the Director to manage and grow the branch business in bukit timah area. Areas of responsibility include Sales Consultant monthly target, Forecasting and Reporting management and Proposals and Contracts administration management.

· Liaises with both internal and external parties necessary to ensure sales target success: Company Management, Suppliers, Workers and the customers

• MINIMUM 10 YEARS OF EXPERIENCE IN GENERAL ADMINISTRATION & HR OPERATIONS
• KNOWLEDGE OF BANGLADESHI FOOD HABITS/CULTURE
• HANDLING STAFF IN MEAT & FISH PROCESSING UNIT
• GOOD KNOWLEDGE OF COMPUTERS & PAYROLL MANAGEMENT
• GOOD ORAL & WRITTEN COMMUNICATION SKILLS IN ENGLISH & BANGLADESHI
• HANDLE BUYER/SELLER NEGOTIATIONS
• ABLE TO WORK WEEKENDS & PUBLIC HOLIDAYS IF NECESSARY

Responsibilities

• Work closely with the sales team to generate local catering and meeting leads with close follow-up and monitoring of leads leading to conversion.
• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Key Responsibilities:

Provide legal advice to ensure that company operations and transactions comply with local and international laws and regulations.

Draft, review, and amend legal documents, including contracts, agreements, and other legal paperwork.

Manage the company's intellectual property, including trademarks and copyrights.

Represent the company in legal disputes and litigation.

Collaborate with external law firms to handle complex legal issues.

Qualifications:

Bachelor's degree in Law or a related field, with legal practice qualification.

Minimum of 5 years of relevant experience, preferably in the fintech or virtual banking industry.

Familiarity with commercial law, contract law, and international law.

Excellent negotiation and problem-solving skills.

Good organizational abilities and attention to detail.