Total 2,440 customer service manager job vacancies in ngee ann polytechnic clementi campus

Our Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional Brand and Growth Marketing team covers all aspects of online and performance marketing, which involve tracking and measuring data to better reach our users. Our local marketing teams work closely with the regional teams to localise and adapt strategies to increase brand awareness and acquisition in each market. Browse our Marketing team openings to see how you can make an impact with us.

Job Description:

• Identify areas of growth for topline metrics, developing and executing initiatives to drive improvement and commercial impact for our engagement platforms
• Liaise closely with local market commercial teams and regional stakeholders and address any stakeholder concerns
• Facilitate the coordination of resources, tasks, and activities to ensure the timely achievement of project milestones.
• Define clear project objectives, monitor project progress, and inspire the adoption of planning and execution best practices.
• Conduct quantitative and qualitative analysis to address the key issues and develop actionable solutions

Requirements:

• At least a Bachelor’s Degree and above
• Minimum 4 years of experience working with content and engagement channels
• Advanced proficiency in Google Suites (e.g. Sheets, Docs, Slides)
• Strong analytical, critical thinking, and problem-solving abilities
• Experience in managing regional portfolios and working with regional stakeholders to collaborate effectively with teams from diverse markets and backgrounds
• Excellent written and verbal communication skills and proficiency in complex project management

We are seeking a highly experienced Principal Product Consultant with extensive of experience in Triple A Plus and Temenos Wealth Manager. The ideal candidate will have a strong background in Wealth Management and Triple A+. This hybrid role requires a deep understanding of the domain and technical skills to drive product excellence and client satisfaction.

Responsibilities

• Lead the implementation and customization of Triple A Plus and Temenos Wealth Manager solutions for clients.
• Oversee the end-to-end project lifecycle, ensuring timely delivery and adherence to client requirements.
• Provide expert guidance on best practices and industry standards in Wealth Management.
• Collaborate with cross-functional teams to design and develop innovative solutions that meet client needs.
• Conduct thorough analysis of client requirements and translate them into technical specifications.
• Ensure seamless integration of Triple A Plus and Temenos Wealth Manager with existing client systems.
• Develop and maintain comprehensive documentation for all project phases, including requirements, design, and testing.
• Facilitate workshops and training sessions to empower clients with the knowledge to effectively use the implemented solutions.
• Monitor project progress and proactively address any issues or risks that may arise.
• Provide ongoing support and maintenance to clients, ensuring optimal performance of the implemented solutions.
• Stay updated with the latest trends and advancements in Wealth Management and related technologies.
• Contribute to the continuous improvement of internal processes and methodologies.
• Foster strong relationships with clients, understanding their business needs and providing tailored solutions.

Requirements

• Possess extensive experience in implementing and customizing Triple A Plus and Temenos Wealth Manager.
• Demonstrate a deep understanding of Wealth Management principles and practices.
• Exhibit strong analytical and problem-solving skills to address complex client requirements.
• Showcase excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Hold a relevant certification in Triple A Plus or Temenos Wealth Manager.
• Display a proactive approach to learning and staying updated with industry trends.
• Have a proven track record of successfully delivering large-scale projects in a hybrid work model.
• Show ability to work independently and manage multiple priorities in a fast-paced environment.
• Demonstrate strong organizational skills and attention to detail.
• Exhibit a client-centric mindset with a focus on delivering high-quality solutions.
• Possess a strong technical background with the ability to understand and translate complex technical concepts.
• Show commitment to continuous improvement and professional development.
• Hold a degree in a relevant field or equivalent work experience.

Certifications Required

• Certification in Triple A Plus or Temenos Wealth Manager is mandatory.

About Cognizant

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

Product area

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Qualifications

Job responsibilities

• Review and understand Google network architecture standards, partner cross-functionally to ensure all designs and implementations balance the requirements, and future generations of networking technology.
• Evaluate alternatives and develop cost estimates for project-specific feasibility studies, create standards and templates to streamline build processes.
• Create design drawings and documents for network infrastructure and optical cabling for both ISP and OSP.
• Communicate with partners to collect drivers and deadlines for delivering network capacity.
• Travel approximately 25% of the time to Google’s Data Centers around the globe.

Minimum qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.
• 5 years of experience in program management.
• 5 years of experience designing, constructing, or managing infrastructure projects.
• Experience creating infrastructure designs (e.g., telecom, electrical, mechanical), drawing sets for builds, and remodels of data center networking spaces.

Preferred qualifications

• Certified as a Registered Communications Distribution Designer (RCDD) or Project Management Professional (PMP).
• Experience in building construction management and working on evaluating data center telecom infrastructure and design of associated infrastructure.
• Experience in professional, registered, or chartered engineer designation.
• Experience in project and change management.
• Experience creating fiber routing diagrams and building path records, capacity augment projects, and generating capacity plans and migrations based on the data.
• Excellent data-driven analytical approach to solving challenges.

Overview

As Local Coordinator and as part of the Blended Care Team, you will assist the care management team in developing social activities and interest groups for residents at a physical centre, under the Health District @ Queenstown. This effort is in part to support social-health integration and enhance care delivery in the community.

These activities include working with residents and community partners to co-create, plan and conduct ground-up activities (e.g. exercise groups, hawker centre tours, etc.), encourage residents to participate in suitable programmes, within and beyond the physical space and oversee the general operations at the centre.

You will be involved in facilitating the development and implementation of Health District Queenstown Lighthouse Projects involving National University Health System (NUHS) and various community partners in Queenstown to support social-health integration and enhance care delivery in the community.

Job Responsibilities

You will be responsible for the following:

1. Co-create and organise activities and interest groups at the physical space

· Engage residents and volunteers to co-create, plan, and conduct activities and interest groups e.g. hawker centre tours to share on healthier eating habits.

· Encourage and support residents to self-run activities and interest groups

· Partner with local community leader(s) and stakeholders to organise programmes and services

· Organise regular resident engagement sessions to gather feedback on activities and services provided by the Blended Care Team

· Develop and implement strategies to raise awareness of the space amongst Queenstown residents

2. Encourage residents to participate in suitable activities and programmes

· Encourage and direct residents to participate in suitable health and social activities (e.g. exercise, volunteerism, interest groups) at the space and in the community

· Coordinate with the Blended Care Team to ensure residents’ health and social care needs are met

3. Facilitate development of the physical space and oversee general operations

· Facilitate the conceptualisation and development of the physical centre

· Oversee general operations of space, and support in logistics and budgeting matters

· Record attendance and other data for evaluation

Requirements

· Bachelor Degree in the field of Social Sciences (e.g. social work, counselling, psychology), with prior experience in related areas such as social care services, aged care services and/or community engagement.

· At least 2 – 3 years of working experience.

· Ability to work independently, adaptable, analytical and a good team player.

· Strong communication and stakeholder management skills, and able to engage with partners and older adults in the community.

· Good organisational, time management, administrative and interpersonal skills.

· Good written and verbal communication skills in multiple languages and dialects is preferred.

· Proficient in Microsoft Office Suite with ability to learn new IT systems.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Key roles and responsibilities include:

• Support in daily operations and timely resolution of critical issues
• Work with the consultant on system issues
• Work with AP Helpdesk for queries relating to NPO & PO cases
• Follow up with vendors and departments on escalated issues
• Follow up with requestors on pending verification cases and queries
• Follow up with departments on rejected BAPI payments
• Perform Ariba recon check on POP, SGD currency with TT bank accounts and foreign currency with GIRO accounts etc.
• Review of vendors with more than 2 bank accounts
• Perform pre & post-check analysis which include:

- Review the validity of denied and resolved cases
- Perform POP, DDA and invoice no. format pre-check
- Perform duplicate check on NPO & PO cases
- Review the inputs accuracy for MIRO posting

• Enhance user guides and SOP
• Support in process improvement projects

Qualifications

• Possess a recognized degree in Accountancy, CPA/CA preferred.
• 3 to 5 years of relevant working experience.
• Working experience in an auditing firm will be an advantage.
• Proficient in Microsoft Office applications and working knowledge of SAP S4 Hana.
• Possess good analytical, problem-solving and communication skills and process improvement mindset.

The candidate will assist the company secretaries in handling a portfolio of companies and his/her responsibilities will include:

Provision of Corporate Secretarial Services

• Named as Company Secretary (“CoSec”);
• Negotiate and conclude sales of CoSec Services;
• Assist clients on compliance with corporate governance and statutory requirements;
• Schedule, attend and prepare minutes of Board/Board Committee meetings;
• All other corporate secretarial work and related regulatory filings;
• Ensure adhoc billings are done upon completion of non-routine work, monitor and follow up on billings;
• Handle clients’ queries promptly; and
• Conduct customer due diligence and risk assessment.

Lead and Provide Mentorship

• Share best practices within/across teams;
• Guide team on preparation and review of necessary documents for clients’ corporate exercises, non-routine resolutions;
• Share specimens/templates.

Staff development

• Oversee support staff’s work;
• Providing coaching, guidance and support; and
• Provide staff with regular feedback and evaluation.

Qualifications and Requirements:

• Degree holder or holder of a professional certificate in chartered secretary.
• Min 4-5 years’ experience in a corporate secretarial managerial capacity, including as named company secretary, and currently operating in managerial capacity.
• Experienced working in outsourcing/service provider environment.
• Possess strong verbal and written communication skills.
• Client service oriented, with excellent interpersonal skills.
• Be flexible and adaptable in working styles.
• Pro-active manner, willing to offer new suggestions and share knowledge.
• Ability to prioritize work and meet deadlines.
• Willing to take on duties outside of job specification.
• Ability to work under pressure.
• Exposure to investment and financial industry would be useful.

We regret that only shortlisted candidate will be notified.

Budget controlling

- Manage all subsidiaries under the region to achieve financial target

- Liaise with BUs for sales and profit improvement

- Reporting for the visibility of business performance to management and BUs

- Identify management and business issues and propose for solution from FAD perspective

- Support the Mid-term plan by communicating with BUs

Inventory and AR improvement

- Liaise with business for inventory to achieve the target

- Liaise with all subsidiaries to achieve AR target

- Initiate to develop and implement operational rule and tools

Cooperation with headquarter in Japan

- Establish a good relationship with Japan headquarters for better cooperation.

- Reporting the financial numbers and provide analysis to Japan headquarters in a timely manner.

- Understand Japan headquarters’ direction and deploy it to the region

Requirement

•  Experience in our group budgeting operation for more than 2 years
•  Sufficient knowledge of our entire group business
•  USGAAP/IFRS accounting knowledge
•  Possess good knowledge of business controlling
•  Team management and leadership skill.
•  Knowledge of Microsoft Word, Excel, and PowerPoint.
•  Possess good disposition.
•  Good project management skill.
•  Excellent written and verbal communication in both English & Japanese as this role will need to liaise frequently with headquarters in Japan

Job description

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location

• Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying

Job Types: Full-time, Permanent

Salary: $3,000.00 - $4,000.00 per month

Overview

Do you want to lead marketing and commercial plans for one of our billion-dollar brands? P&G Brand Manager identifies business opportunities and works with the multi-functional team to build cohesive commercial plans! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end plans for Vietnam via qualifying communication ideas, adjusting portfolio pricing and identifying shopping barriers and opportunities.

Your Team

You and other Brand Managers (each handling a brand/category) will report to the Senior Brand Manager for the Fabric Care Business Unit. You will work extensively with colleagues from Analytics and Insights, Sales, Communications, Finance,
Research & Development etc.

What Success Looks Like

• Demonstrate positive relationship building skills in initial engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities of the role

• Identify Japanese consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead consumer researches to develop qualified brand concept, benefit and claims that addresses Japanese consumers’ unmet needs
• Communicate with local partners, stakeholders and suppliers to drive P&G business initiatives
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of Japanese consumers
• Develop initiatives fit-for-use toolkits (including copy, prints, digital i-banners, social & eCommerce contents, sampling trial toolkits, in-store activation and demos, etc.), and deploy/guide the Japan delivery team for execution
• Coordinate with R&D, Consumer Research teams to qualify the product and package through various tests.
• Craft promotion/pricing strategy and customer/distributor trade terms with the local trade team

Role Requirements

• A college degree (Bachelor’s or Master’s is fine, preferably with some business focus)
• Past experience working in the FMCG industry for Japan market as the role requires local consumer understanding to develop brand equity and marketing strategies for Japan Market
• Excellent forward-thinking, strategic and courageous leadership skills
• Strengths with strategic and analytical thinking
• An ability to drive innovation and brand growth
• Strong ability to communicate and team capabilities
• You are business proficient in the Japanese language and possess strong market knowledge of Japan as the role requires local consumer understanding to develop brand equity and marketing strategies for Japan Market

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Overview

NUHS Regional Health System Office works with internal stakeholders and community partners to develop and implement initiatives to improve population health and promote preventive health. Together, we strive to build a healthy and engaged population in the West, empowered to live well and age well in their home and in the community.

The incumbent will be responsible to drive precinct planning efforts to support the development and implementation of strategies and initiatives to enhance the delivery of community care and improve population health in the Western Region. This is to be achieved in close collaboration with key internal and external stakeholders and partners.

Job Responsibilities

1. Track progress of Healthy Precinct projects for Western Region, including translation of strategies to implementation plans with internal and external stakeholders.
2. Develop Healthy Precinct framework elements through close collaboration with respective leads, leading to successful conceptualisation and implementation of elements in the community.
3. Lead in development of Healthy Precincts with internal and external stakeholders; provide data insights and analysis to support implementation of Community Health Plans.
4. Conceptualise and manage pilot projects with internal and community stakeholders to enhance the health ecosystem in the precinct.
5. Undertake any other strategic projects, which may involve working with other departments in RHSO-Ops or other divisions/agencies, including leading and driving Secretariat work for various workgroups.
6. Any other duties

Requirements

• Bachelor degree in any discipline
• At least 5 to 8 years of relevant working experience
• Experience in the Singapore healthcare system and/or knowledge of integrated care models will be advantageous
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Meticulous with good attention to detail and numbers
• Strong written and verbal communication abilities
• Pleasant personality and able to work well with others to foster buy-in and collaborations
• Able to multi-task

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza or Singapost Centre

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesdays to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

We're seeking a driven sales professional to develop and close business opportunities with our B2B end-users, meeting monthly sales targets and driving revenue growth.

This role comes with good base salary and attractive bonuses depending on sales performance.

Key Responsibilities:

• Identify and pursue new business leads through direct outreach, referrals, and marketing initiatives
• Engage with prospects to understand their needs, decision-making processes, and pain points
• Offer tailored solutions, prepare quotes, and negotiate sales closures
• Foster long-term relationships with existing clients to drive repeat business and referrals
• Collaborate with internal teams to stay updated on new solutions and services

Requirements:

• Self-driven, results-oriented, and competitive mindset
• Excellent communication and interpersonal skills to engage with diverse stakeholders
• Ability to work independently and collaboratively as part of a high-performing team

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R1332294

Business Registration Number: 201735941W

Licence Number: 18S9037

Overview

The Patient Advocacy and Support Office (PASO) at the National University Health System (NUHS) is an integral part of our commitment to delivering incredible care and health together with patients, caregivers, and the community.

Working cross-functionally, we champion and foster a culture of person- and family-centred care and service excellence across the NUHS cluster. We drive engagements and collaborations with patient advocates and the community in clinical and academic domains to achieve better health outcomes.

Job Description

1. Champion Person- and Family-Centred CarePromote care partnership with internal and external stakeholders through training programmes and campaigns.
   Enable co-creation and implementation of initiatives to enhance inclusion of patient and caregivers in care design, delivery, and evaluation.
   
2. Project ManagementLead and oversee projects from inception to completion.
   Ensure projects are delivered on time, within scope, and budget.
   
3. Partnership and Community DevelopmentEngage with diverse stakeholders including but not limited to patients, caregivers, community organisations and government agencies.
   Foster and maintain strategic alliances and partnerships with internal and external stakeholders.
   Contribute to NUHS’s volunteer management programme including recruitment, onboarding, engagement, recognition, and appreciation of staff and community volunteers.
   
4. Data ManagementCoordinate with key stakeholders to collate and analyse project and patient experience data.
   Coordinate recommendations and interventions based on data analysis.
   Provide analytics and visualization for strategic decision-making.
   Support initiatives to address gaps and areas for improvement.
   
5. Administrative ManagementEnsure efficient administrative processes, including documentation, compliance, and reporting.
   Organise meetings, manage schedules, prepare related agendas and materials.
   

Job Requirements

• Bachelor’s degree in Healthcare, Social Sciences, Public Health, or related disciplines.
• Minimum five years of relevant experience with demonstrated experience in programme management, project development, implementation, and evaluation, and working effectively with cross-functional teams.
• Strong problem-solving skills with a proactive and empathetic approach to handling complex situations with sensitivity and professionalism.
• Excellent interpersonal and communication skills, with the ability to interact effectively with patients, caregivers, and diverse stakeholders.
• High level of organisational skills and attention to detail to drive and deliver multiple tasks and projects, focusing on achieving positive outcomes.
• Demonstrated commitment to continuous improvement and learning.
• Proficiency in MS Office. Some basic visual and video editing skills would be an advantage.

#L1-RT1

Job Overview

Our client, which is a top 20 IT Consulting firm in Singapore, is seeking an experienced Client Relationship Manager to cultivate and maintain strong relationships with existing and potential clients in the IT and Digital Services industry.

This is a "farmer" role, focused on nurturing and growing business opportunities within a defined market, rather than a "hunter" role focused on new acquisitions.

Key Responsibilities

Account Management

Build and maintain relationships with key decision-makers at the C-suite level

Collaborate with internal stakeholders to tailor solutions and services to meet clients' evolving needs

Sales Process Leadership

Drive sales processes from initial contact to successful conclusion

Develop and maintain a robust sales pipeline, ensuring accurate forecasting and sales goal achievement

Prepare and deliver proposals, presentations, and quotations to clients

Account Management

Manage and develop major and critical customer accounts, ensuring client satisfaction and identifying additional business opportunities

Coordinate with internal teams to deliver exceptional service and support

Market Research and Analysis

Stay up-to-date with market trends and competitive analysis to inform strategic plans and drive business growth

Collaboration and Communication

Work closely with Operations, Delivery Teams, and other stakeholders to ensure seamless service delivery

Develop and maintain strong relationships with internal teams, including Technical Solution Pre-sales and Delivery teams

Sales Documentation and Compliance

Ensure accurate and timely production of sales documentation, adhering to company policies and processes

Requirements

Education and Experience

Degree or Diploma in Business, Marketing, or related discipline

Minimum 6 years of experience in Sales and Business Development in the IT Services industry, with a focus on B2B sales

Skills and Qualities

Strong critical thinking, problem-solving, and fast learning skills

Goal-oriented, results-driven, and highly self-motivated

Excellent interpersonal communication, teamwork, and presentation skills

Customer-centric mindset

Proficient in Microsoft Office suite

If you're a motivated and results-driven professional with a passion for building strong relationships and driving business growth, we'd love to hear from you!

About Eureka Robotics

Empowered by Robotics and A.I. research from NTU Singapore and MIT, Eureka Robotics delivers robotic software and systems to automate tasks that require High Accuracy and High Agility (#HAHA).

With offices in Singapore, France, Vietnam, Japan and distribution partners in China, and the USA, Eureka Robotics prides itself on helping clients, globally, achieve vastly improved productivity, lower costs, and better safety. Common uses include precision-handling, assembly, inspection, and other domains.

Our main product is the Eureka Controller, which enables end-customers and third-party System Integrators to develop sophisticated Robotics and Vision applications quickly and easily https://eurekarobotics.com/products/

About the candidate

As Sales Manager, you shall be responsible for accelerating and growing sales by developing new business opportunities in Singapore, and enabling partners to deliver results. You would work in close collaboration with the senior management at Eureka Robotics and report directly to the CEO.

You would work closely with partners and customers to build and nurture relationships and drive business growth in Factory automation and precision manufacturing across industries such as Electronics, Optics, Automotive, Aerospace, etc. where high agility and precision are desired. You would also explore opportunities in new application and industry areas where our key technologies are a direct fit, such as Logistics.

The candidate is identified as an individual with a proven track record in sales and business development of high-tech B2B products, and comes with a strong domain understanding and a well-connected network. He/She would be highly motivated and a self-starter and able to deep-dive into technology and business aspects.

Key Responsibilities

• Responsible for meeting and exceeding sales targets quarterly
• Manage key accounts, including account planning, forecasting, sales, ensuring attainment of company sales goals and business objectives
• Own and drive business metrics for business expansion and customer satisfaction
• Leading pre-sales activities for enterprise accounts. Build sales pipeline and pitch proposals for technology integration solutions. Manage complex sales cycle selling to CXOs.
• Preparing techno-commercial proposals and leading negotiations with partners/customers. Liaison with clients for RFI, RFQs, requirement gathering, and solution delivery.
• Work closely with the Applications team to assess and build desired solutions to address customer needs and successful delivery of the solutions.
• Establish and execute partner and customer enablement programs to drive optimal usage and best practices for our products and solutions
• Work closely with Product team to build and lead the pitch for product’s value proposition to customers

Skills and Experience

• 5+ yrs of sales and business development experience in high-tech products
• Demonstrated ability to engage and nurture executive-level relationships
• Experience preparing and driving techno commercial proposals and account plans
• Strong Factory Automation / Precision Manufacturing / Automation domain knowledge, experience, and professional network
• The candidate’s profile should include more specifically “hunting” sales skills
• Excellent stakeholder manager with strong negotiation and people management skills
• Bachelor’s Degree from a top tier institute preferably in technology. Master's Degree / MBA is preferredBA is preferred

OVERVIEW

The Assistant/Manager, Market Access, plays a critical role in shaping the committee’s agenda to advance market access strategies across the Asia-Pacific region. The position focuses on driving committee initiatives, coordinating key stakeholders, and navigating complex healthcare and access landscapes to ensure optimal market access for member companies. The role requires a strategic mindset, deep understanding of healthcare systems, and the ability to execute projects in collaboration with industry leaders, KoL’s, policymakers, and partners.

As Manager/Assistant Manager - Digital Health, you will be part of the APACMed’s Digital Health Committee Team and work directly with the Director – Digital Health to advance digital health in the Asia Pacific through knowledge creation, advocacy and policy shaping. You will be responsible for assisting in committee related activities, including, ideating, coordinating and execution of projects, from concept stage to completion. This includes generating project documentation, creating and tracking tasks, managing priorities and requests, managing risks and impact, providing project support and maintaining a master schedule of all projects and activities. You will also be required to create and maintain clear channels of communication with both internal and external stakeholders. This position reports directly to the Director, Market Access.

KEY RESPONSIBILITIES

Committee Agenda and Workstreams:

• Drive the development and execution of the Market Access Committee’s agenda, ensuring alignment with the association's strategic goals.
• Lead specific workstreams and initiatives under the committee’s purview, from inception to completion.
• Develop project scopes, define objectives, and craft actionable plans to deliver measurable outcomes.

Stakeholder Engagement and Collaboration:

• Collaborate with internal and external stakeholders, including payors, policymakers, healthcare providers, and industry leaders, to achieve committee goals.
• Build and maintain strong relationships with trade associations, government bodies, and other key partners in the region.
• Serve as a key liaison between committee members, ensuring effective communication and alignment on priorities.

Policy Advocacy and Thought Leadership:

• Draft policy recommendations, position papers, and advocacy materials that reflect industry priorities and support market access goals.
• Conduct research to identify policy gaps and opportunities, developing white papers, concept notes, and reports as needed.

Event Planning and Execution:

• Organize and manage events such as workshops, roundtables, and forums related to market access, including topic selection, speaker engagement, sponsor management, and logistics coordination.
• Develop post-event documentation, summarizing key discussions, recommendations, and insights.

Market Access Monitoring and Analysis:

• Monitor and analyze policy developments, reimbursement trends, and regulatory changes impacting market access in the region.
• Provide strategic insights and recommendations to the committee and the association’s leadership.

What are we looking for?

• Bachelor’s or Master’s degree in Public Policy, Health Policy, Healthcare Management, Economics, or related fields.
• Minimum 10 years of experience in market access, public policy, or healthcare strategy/consulting, trade associations, preferably within the MedTech or broader healthcare industry.
• Proven experience in managing cross-functional projects and engaging with diverse stakeholders.
• Exceptional communication, writing, and presentation skills.
• Strong analytical capabilities and a deep understanding of healthcare systems and reimbursement frameworks.
• Demonstrated ability to manage multiple priorities and meet deadlines in a dynamic environment.

NOTE: Candidates who fulfil the above criteria/s would be considered only.

About APACMed

Founded in 2014, the Asia Pacific Medical Technology Association (APACMed) is the first and only regional MedTech association in APAC, representing medical technology manufacturers (multinational corporations as well as small and medium enterprises), and local industry associations across the region. We are fully committed to facilitating patient access to safe and high-quality medical devices, in-vitro diagnostics, and digital health products by fostering innovative partnerships with government agencies, international organizations, healthcare providers, investors, academia, and other key stakeholders in the ecosystem.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

The Regional HPM (HealthCare Project Management) Leader is responsible for delivering Project Management & installation execution excellence, high level of customer experience and enabling revenue execution to plan. The leader will be responsible for creating and delivering an industry leading customer experience and a clear competitive advantage. HPM Leader will develop and lead a team of Project Managers while driving implementation of project management & installation processes ensuring timely and quality installations. The role will drive cross-functional engagement to ensure that equipment installations are delivering best of its services in delighting the customer.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities

· Lead HPM (HealthCare Project Management) teams in ASEAN, Korea & ANZ (AKA) Zones to deliver excellence in “wing to wing” project management services including design, construction, as needed and installation activities.

· Ensure team adheres to Environment, Health & Safety (EHS) guidelines, quality, regulatory and controllership requirements including timely completion of trainings also.

· Setting up goals and metrics for project & install teams and defining processes for achieving the same through effective leadership, coaching and mentoring.

· Understand revenue recognition guidelines & enables delivery to target for the region.

· Accountable for driving a process focused approach which delivers customer order execution, quality, and predictable results.

· Develop design, project management and installation teams by providing regular training and global exposure to improve the deliverable to GE customers.

· Drive process excellence delivering productivity in HPM & install cost, install cycle and ensure connectivity at install.

· Ensure customer focus and responsiveness to escalations regarding implementation issues.

· Cultivate relationships with Sales, Product, Order Management, service operation and technical team to ensure smooth execution.

· Drive continuous improvement and simplification activities by identifying areas of improvement and driving actions.

· Provide site planning & design solutions to customer with assistance from design & install teams. Read, interpret & analyze the layouts for effective customer communication & feedback.

· Manage relationships with customer & internal stakeholders for effective collaboration & to ensure execution as per agreed schedules.

· Drive culture of milestone management, utilizing updated systems & tools.

· Grow culture of customer centric project management teams, accountable to delivering results.

Quality Specific Goals:

· Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position

· Complete all planned Quality & Compliance training within the defined deadlines

Qualifications/Requirements

· Graduate Degree in Engineering

· Minimum of 15+ years working in Healthcare Industry with solid experience in project management / Installation / service function having people management, project execution and customer handling experiences.

· Experienced in site planning role at both designing and execution in Healthcare environment

· Solid knowledge and understanding of project scheduling & execution

· Solution-oriented approach with customer focus

· Commitment to quality and cost reduction in projects.

· Technical background: knowledge in electricity, mechanics, physics, civil works, building trade, CAD.

· Problem solving expertise

· Excellent communication and presentation skills

Espressif Systems is seeking an experienced and highly skilled FPGA prototype verification Manager to lead our prototype verification team. The ideal candidate will have a comprehensive understanding of SoC architectures, proficiency in C/C++ programming and firmware development, experience in board-level hardware design, and familiarity with test instrumentation, measurement techniques, and test automation. This role requires a strong combination of technical expertise, leadership capabilities, and problem-solving skills.

Key Responsibilities:

• Lead the development and verification of embedded software on FPGA-based SoC prototypes, ensuring functional and performance goals are met.
• Collaborate with hardware design teams to define system architectures, establish interfaces, and integrate hardware and software effectively.
• Oversee pre-silicon software bring-up on FPGA platforms, including bootloader development, peripheral driver integration, and firmware validation.
• Drive debugging and resolution of complex hardware-software interaction issues on FPGA prototypes, using tools like JTAG, logic analyzers, and software debuggers.
• Develop and refine testing frameworks and methodologies to validate software and hardware interactions at system and module levels.
• Mentor team members in embedded software development best practices, FPGA prototyping techniques, and cross-functional collaboration.
• Provide strategic input on tools, workflows, and technology adoption to improve the efficiency of software verification on FPGA platforms.
• Manage project timelines and resource allocation to ensure successful delivery of milestones and overall project objectives.

Required Experience/Skills:

• Bachelor's or Master’s degree in Electrical Engineering, Computer Engineering, or a related field.
• 8+ years of experience in embedded software development and FPGA-based SoC prototyping, with at least 3 years in a leadership role.
• Proficient in C/C++ programming for embedded systems and experience with real-time operating systems (RTOS).
• Strong knowledge of SoC architectures, including ARM Cortex processors, memory systems, and high-speed peripherals.
• Hands-on experience with FPGA development and debugging using tools such as Xilinx Vivado, Intel Quartus, or Synopsys HAPS.
• Expertise in developing and validating device drivers for common interfaces like UART, SPI, I2C, PCIe, or Ethernet.
• Familiarity with hardware/software debugging tools, such as GDB, Lauterbach, and logic analyzers.
• Demonstrated ability to manage multidisciplinary teams and complex technical projects.
• Excellent communication and documentation skills for technical and non-technical audiences.

Preferred Qualifications:

• Experience in pre-silicon software development for AI/ML accelerators, automotive systems, or IoT devices.
• Knowledge of Linux kernel development and debugging.
• Familiarity with scripting languages (Python, TCL) for automation and testing.
• Exposure to hardware emulation and hybrid prototyping environments.
• Experience with security or low-power optimization in embedded systems.

Essential Responsibilities:

• Responsible for technical oversight of the New Deal Proposals and on time delivery to the product line and deal factory
• Lead global team to meet New Deal Proposal Timelines / Requirements providing clarification of any issues, corrections, and changes
• Communicate and provide feedback to the New Deal Proposal Team on presentations, training, tools, Standard Operating Practices, process and correct with owners as needed, and drive consistency
• Be able to step in and support across product lines and regions in order to look after the broader GE Aerospace Sales objectives in the event of urgent needs
• Provide guidance to the broader commercial team on technical modeling considerations in developing individual Customized Service Agreements (CSAs), Time and Material Agreements and other services products deal strategy.
• Empower and inspire the broader Global New Deal Technical Modeling team, engaging and stepping in to provide leadership and technical support as needed
• Support customer negotiations and engagements to develop and model customized services products to meet unique Customer needs
• Collaborate with product line, marketing and services commercial teams to support market forecasts, new product introduction and product strategy studies
• Demonstrate principle of LEAN and Flight Deck(GE’s lean operating model) in day to day work with participation and leading Kaizen and other initiatives in pursuit of continuous improvement.
• Collaborate with Engineering Fleet model teams especially during the release of new models, to understand and validate the changes to the model before release for usage in commercial underwriting process and communicate the changes to the deal factory teams.

Minimum Qualifications / Requirements:

• Bachelor’s degree from an accredited university or college or equivalent
• Minimum of 5 years of work experience in the aerospace, defense, or power related industries

Desired Characteristics:

• Strong fleet modeling, Contract Margin Review, and new deal proposal modeling experience
• Ability to guide and influence others
• Demonstrated process orientation in approach to work
• A desire to utilize technical foundation to expand into a commercial space
• Minimum of 5 years of experience in an aerospace or mechanical engineering position
• Master’s in business administration, finance or other commercial background
• Experience in Engine Systems design, performance engineering, field service engineering, product support, engine overhaul or repair shop experience
• Prior experience or working with sales support in Engines / Services, knowledge of related products, services and markets and desire to grow in this area
• Ability to identify and lead process automation, machine learning and/or artificial intelligence related projects in the space of technical and financial modeling.
• Creativity – ability to solve problems
• Collaborate well with multiple stakeholders. Listen and build solutions together
• High degree of adaptability; ability to excel in a dynamic, fast-paced environment
• Project management experience
• Demonstrated financial acumen related to prices, costs and margins
• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker
• Strong oral and written communication, persuasive and presentation skills, including executive-level communication.
• Strong external focus, keeping abreast of global, geopolitical, and emerging risks

About the team you are joining

Reporting to the Regional Director Operations Safety and Security (OSS) – Asia Pacific, the incumbent will be responsible for driving activities in the Asia Pacific Region to support continuous improvement in regional aviation safety.

Specifically, the Senior Manager, Safety will be responsible for utilizing centrally coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify new, and emerging, regional issues impacting aviation safety and, collaborating with centrally located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry.

They will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, air navigation service providers, airports, other international agencies, and ICAO.

About the team you are joining

Reporting to the Regional Director Operations Safety and Security (OSS) – Asia Pacific, the incumbent will be responsible for driving activities in the Asia Pacific Region to support continuous improvement in regional aviation safety.

Specifically, the Senior Manager, Safety will be responsible for utilizing centrally coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify new, and emerging, regional issues impacting aviation safety and, collaborating with centrally located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry.

They will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, air navigation service providers, airports, other international agencies, and ICAO.

What your day would be like

• Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across Asia Pacific.
• Promote IATA safety policies and strategies with ICAO, Government Authorities and Agencies, Air Navigation Service Providers (ANSP) and Airport Authorities responsible for the planning, implementation and operation of air navigation and airport facilities, to deliver safety improvements.
• Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums such as RASG and APRAST. This may include the development of country specific safety strategies.
• Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the:evolution of safety culture and reporting;
  prioritization of identifying and addressing safety risks;
  evolution of IATA audit programs;
  growth of a safety community, connecting all IATA airlines, across the region.
  
• Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program whilst looking at new opportunities to expand the program.
• Support IATA's regional ground safety audit activities including the IATA Safety Audit for Ground Operations (ISAGO).
• Support IATA's regional safety data activities including the Global Aviation Data Management Program (GADM).
• Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.
• Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes.
• Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations.

What your day would be like

· Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across Asia Pacific.

· Promote IATA safety policies and strategies with ICAO, Government Authorities and Agencies, Air Navigation Service Providers (ANSP) and Airport Authorities responsible for the planning, implementation and operation of air navigation and airport facilities, to deliver safety improvements.

· Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums such as RASG and APRAST. This may include the development of country specific safety strategies.

· Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the:

· evolution of safety culture and reporting;

· prioritization of identifying and addressing safety risks;

· evolution of IATA audit programs;

· growth of a safety community, connecting all IATA airlines, across the region.

· Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program whilst looking at new opportunities to expand the program.

· Support IATA's regional ground safety audit activities including the IATA Safety Audit for Ground Operations (ISAGO).

· Support IATA's regional safety data activities including the Global Aviation Data Management Program (GADM).

· Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.

· Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes.

· Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations.

We would love to hear from you if you have

• Extensive aviation background/experience in positions involved in safety, operations, certification and/or regulation of civil air transport operations (strong preference given to candidates with experience as a pilot).
• Qualifications in aviation management or other relevant discipline (relevant professional qualifications may be considered in lieu of a university degree).
• A high degree of analytical skill and technical knowledge in the provision of air transport services with knowledge of ICAO standards and recommended practices, industry best practices and civil aviation operational procedures.
• An understanding of air safety investigation and/or risk-based airline auditing in a multidisciplinary environment would be beneficial.
• Comprehensive understanding of safety information sharing programs and data management methodology.
• Ability to work remotely from core safety team, based in Geneva and Montreal, to independently deliver on activities agreed upon by centrally located subject matter experts.
• Comfortable to perform under pressure to deliver outcomes upon clearly defined timelines.
• Confident to report regularly to core safety team on progress made, and challenges experienced, against pre-determined metrics for agreed objectives.
• Ability to deal with member airlines at a technical, safety and operational level with a positive approach to problem solving.
• Ability to effectively advocate across a wide range of aviation stakeholders, by promoting IATA activities and the benefits that desired outcomes will achieve, to gain industry buy-in.
• The ability to speak in public and deliver key messages to a diverse range of stakeholders.
• Diplomacy in relationships with contacts in government and other key organizations.
• Fluency in English.
• Able to travel when required whilst managing a large and dynamic workload.

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

• Poses a valid Singapore Class 3 Driving License is preferred.
• Develop a strong understanding of products (fruits, vegetables, and dried goods).
• Work closely with the operations team to improve productivity and efficiency for receiving and packing.
• Coordinate with the purchasing and fulfilment teams to ensure on-time deliveries and seamless operations.
• Proficiency in warehouse operations and product knowledge.
• Strong coordination and communication skills.
• Ability to work on weekends and public holidays.

Roles & Responsibilities

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

About SAP

A market leader in end-to-end business application software, SAP helps more than 425,000 customers worldwide work together more efficiently. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift societies, and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. At SAP, we build breakthroughs, together.

About SAP Labs Singapore

SAP Labs Singapore is the 20th engineering hub in the SAP Labs Network and is the newest innovation hub at SAP that drives product leadership, fosters the best talent, and aims to boost ecosystem and community engagement with a variety of initiatives.

What you'll do

As a Development Manager for Artificial Intelligence team, you will lead teams to build AI assets (services, components, content). You will create compelling product visions and lead teams to execute on this vision. As a leader you will represent the work of your teams towards internal and external stakeholders. You will work together with the development leads, data scientists, product owners, product managers and development operations colleagues in your team and other teams to create value for our customers from the first idea to a successful market entry, adoption and beyond.

• Product Delivery - Define product plans and execute against a committed delivery timeline; Manage the day-to-day activities of the development team
• Product Ownership - Ownership of the complete software development lifecycle, designing, leading implementation, and testing of new features, ensure adoption by stakeholders within a fast-paced, agile environment
• Product Support - Manage customer expectations via product support ensuring high standards in incident processing, quality of interactions and fixes that are delivered
• Development Expertise - Provide functional, architectural and data science guidance to the team
• Technical Hands-On - Maintain a hands-on approach to deliver highly available and scalable AI Assets
• People Management - Management of people including active engagement, staffing, talent management, career aspirations, mentoring and enhancing skills of team members to maintain a best-in-class Artificial Intelligence development team
• Location Leadership – Actively contribute and drive various leadership initiatives for the location e.g. cross unit collaboration, training plan execution, general administration, hiring & internship management, budget planning and adherence etc.

What you bring

• Degree in Computer Science, Data Science, Operations Research, or related field.
• 8+ years of experience in software product development, ideally with the focus on Artificial Intelligence
• Have a proven track record of building a culture of design excellence that develop high-impact products
• Experience implementing well-run, agile processes in multiple functions: Development, QA, Release
• Ability to communicate vision and strategy effectively to the team, partners, and clients
• Experience managing dependencies on other teams within a larger organization
• Technical knowledge required to command the respect of high-octane engineering team
• Strong advocate for Agile development processes
• Ability to deliver with highest quality under extreme pressure, while juggling multiple tasks and in complex environments
• Strong organizational skills
• Be comfortable with leading change
• Intellectually rigorous and creative problem-solving ability
• Required technology exposure & experience: (i) SaaS delivery based on microservices architecture (ii) Container technologies like Docker/ Kubernetes (iii) Cloud integration and deployment on AWS, Google or Azure (iv) Proficiency in one or more programming languages such as Python, Java, Go, C++, C# (v) Theoretical exposure to Machine Learning & Deep Learning based approaches. Hands-on exposure is nice to have.

Meet your team

Artificial Intelligence team as part of SAP Labs Singapore has experienced professionals taking on challenges posed by the SAP customers. Based in Singapore, you will have the opportunity to work on breakthrough projects addressing real-world problems, challenging norms with some of the SAP’s key customers. As part of the global product engineering team, you will participate in rich and engaging conversations with experts around the globe.

SAP Labs Singapore provides an open, modern working environment and the opportunity to become part of the global SAP engineering community.