Total 7,842 customer service manager job vacancies in Singapore

We are seeking qualified and highly driven professionals to join our Quality Control Team. You will be required to support the Head of Quality Control in all aspects of operational/compliance audits/reviews in our office. This is to ensure our office complies with the firm’s system of quality management designed to comply with professional standards and regulatory and legal requirements.

Responsibilities

• Plan and conduct risk assessments and quality controls reviews to ensure compliance of all statutory, regulatory requirements and internal compliance requirements.
• Analyse and identify quality control gaps and validate that controls are operating effectively and timely.
• Provide/suggest refinements to improve controls and enhance quality control standards within the firm’s service lines and practices.
• Conduct independent reviews of audit engagements before audit opinions are signed.
• Carry out root cause analysis and monitor effectiveness of action plans to address quality and risk areas of weaknesses.
• Train, coach, develop and cultivate technical competencies to ensure capability of designated employees to maintain and comply with quality standards.
• Prepare and collate information/reports for regulatory and internal reviews and to handle any related coordination work.

Requirements

• Bachelor’s Degree in Accountancy or equivalent
• Minimum 5-8 years experience in an audit role in a large international or professional services firm.
• Experienced in quality reviews and/or internal audits preferred.
• Able to work independently and possess strong project management and analytical skills with the ability to work within a team in a fast-paced environment.
• Excellent presentation, written and verbal communication skills to communicate across all levels of staff and management.

The Audit Manager manages a portfolio of engagements to provide assurance and audit support services, delivering high quality audit services. You will provide leadership on audit and assurance engagements, with a focus on financial services clients which includes engagement planning, execution and finalisation of an audit and assurance engagements and leading the team to handle such engagements. You will be fully accountable for the engagements and will be tasked with ensuring that the engagement process against budget and timeline is closely monitored.

You will develop and maintain long-term client relationships, with a focus on business development. You will review and provide key technical expertise to ensure the quality of audit work performed is compliant with professional and regulatory standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Key Roles & Responsibilities

• Identify client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to engagement plan
• Perform assurance engagements in compliance with professional standards, AML/KYC, MAS regulatory reporting and related compliance areas.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Job Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 7 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels
• Good understanding of corporate governance, regulatory compliance, audit standards and accounting principles
• Possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities

Be Transformational.

Make your mark. Create an impact.

At IRAS, we partner you to deliver quality tax services and foster a competitive tax environment for our nation's social and economic growth. By leveraging digital capabilities as part of a future-ready team, your opportunities keep expanding.

We are looking for forward-thinking, energetic and passionate individuals to be part of the team that maintains and enhances our mission critical system for tax administration and disbursement of national payouts to enterprises.

Areas of Work :
• Perform programme/component design, coding, configuration, testing and other related tasks during software development (progressively moving towards Microservices, DevOps, Cloud-native technologies)
• Ensure software quality, security and application code performance are met
• Analyse and resolve technical issues arising from development and testing
• Develop test scripts automation as part of DevOps
• Support business users with their technical queries
• Develop/update relevant documentation
• Implement automation and streamlining to improve process and system efficiency

Requirements:
• Background in Computer Science, Information Technology, Engineering or equivalent
• Experience in the analysis, design, implementation and support of medium to large, complex applications
• Strong working knowledge of various technology platforms and practices, including, but not limited to, Microsoft .NET technologies, service-oriented architecture, and software development best practices

• Experience in programming in C#, Javascript and Angular Knowledge in writing scripts (PowerShell) for application automation
• Experience in Test Driven Development, Agile software development processes and experience in mocking frameworks
• Strong analytical skills, able to independently derive high-level technical designs via the analysis of business requirements
• Excellent communication skills, able to articulate technology solutions to various audiences
• Innovative mindset and able to challenge assumptions

The following experience will be an advantage:

• Experience in the development, implementation and support of microservices and Web API in .NET environment

• Experience in building rich Internet applications with Entity Framework, Web Services/ Web API, and ASP.Net MVC

• Knowledge in Domain Driven Design, CQRS, NoSQL, Event Based Architecture, continuous integration & delivery

• Familiar with DevOps practices and experience in microservices, native cloud architecture, containerisation

Annual Package
• From $62,000 to $100,750 (Including IT allowance. Remuneration will commensurate with candidates' years of experience.)

Job Description:

As a Senior Manager/Manager in HR (Learning & Development), you will design and implement training programs that foster the professional growth of our employees while aligning with TAL’s strategic objectives. This role requires collaborating with the department’s subject matter experts, conducting training needs assessments, and ensuring the delivery of impactful learning solutions.

Key Responsibilities

1. Curriculum and Instructional Design

• Develop and implement training curricula to address skill gaps and support organisational goals.
• Create engaging training materials, including e-learning modules, workshops, and instructor-led sessions.
• Apply instructional design principles to create interactive learning experiences and leverage instructional technologies to enhance training outcomes.

2. Training Needs Assessment and Evaluation

• Conduct training needs assessments to identify learning requirements and areas for improvement.
• Collaborate with stakeholders to translate business objectives into actionable training plans.
• Implement evaluation methods to measure training effectiveness, gather participant feedback, and refine programs for continuous improvement.

3. Competency Framework Development and Stakeholder Collaboration

• Partner with department’s subject matter experts to develop and define functional competencies for new hires, existing staff, and supervisors.
• Create and maintain competency frameworks and conduct assessments to identify and address skill gaps.
• Regularly review and update competency frameworks to ensure they remain aligned with evolving industry standards and TAL’s workforce needs.

Requirements

• Minimum of 5 years of experience in curriculum development, instructional design, or a related L&D role.
• Proficiency in Microsoft Office Suite such as Power Automate and Power BI.
• Strong communication and interpersonal skills to establish connections with internal and external stakeholders.
• ACTA/ACLP and IHRP certifications are preferred.
• Familiarity with SkillsFuture competency frameworks and assessment methods is an advantage.
• Ability to work in a face-paced environment with multiple priorities

The position offered will be commensurate with the candidate’s experience and suitability.

Kindly state your expected salary in your resume. Only shortlisted candidates will be notified.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

Responsibilities

• Monitor and analyze sales performance metrics, presenting actionable insights to senior management through detailed monthly and quarterly reports.
• Drive the development and execution of innovative sales strategies to achieve the company's growth targets.
• Collaborate with credit and compliance teams to ensure adherence to regulatory requirements in lending operations.
• Build and nurture strong client relationships, delivering exceptional customer service with a client-centric approach.
• Inspire and guide the sales team by fostering a supportive environment, providing regular feedback, and encouraging professional growth.
• Conduct market analysis to identify trends and potential areas for business expansion.
• Oversee the setting and tracking of realistic sales goals, ensuring alignment with company objectives.
• Organize regular team meetings to share updates, address challenges, and celebrate successes to maintain team motivation.

Requirements:

• A minimum of 3 years’ experience in the financial or lending sector, with a proven ability to meet and exceed sales targets.
• Demonstrated expertise in managing and mentoring sales teams to achieve performance objectives.
• In-depth knowledge of Singapore’s regulatory framework for lending and financial services.
• Excellent organizational, communication, and leadership skills, with the ability to inspire and influence others effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: LR356W46

Are you feeling stagnant in your career, hitting that glass ceiling of production with no way to break through? Are you tired of not having enough support from your team or manager, running out of leads, and lacking a system for prospecting and conversion? Join us to follow our proprietary business model, where you’ll discover how the team leverages Louis’ business model, who hit three years of TOT (Top of the Table) consecutively without actively pushing for sales!

Whether you’re an experienced advisor, just beginning your career, or somewhere in between, sign up for a discussion with us over a coffee session. This discussion will provide you with valuable insights to help you achieve a breakthrough in your financial advisory career.

Hiring team: Holistic Wealth Planners

Your Go-To Brand for Holistic Wealth Planning

Holistic Wealth Planners is a team of financial advisors whose planning philosophy encompasses wealth protection, wealth accumulation and wealth distribution, not as separate categories but as an integral process of the overall financial journey throughout our clients’ lifetime.

Facebook Page: https://www.facebook.com/HolisticWealthPlanners
Instagram Page: https://www.instagram.com/holisticwealthplanners/
Website: https://hwp.sg/

Requirements

• Candidates with no prior experience and fresh graduates are

welcome to apply

• Singapore/ PR

• Excellent interpersonal and communication skills

• Highly adaptable in a fast-paced working environment, willing to learn

• Minimum A levels/ Local or IB Diploma

• CMFAS Certificates will be advantageous

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• Greet customers and take food and beverage orders in a polite and timely manner.
• Prepare and serve food and drinks according to food safety standards and company procedures.
• Operate the cash register, process transactions, and handle cash accurately.
• Maintain cleanliness and tidiness of the counter area, dining tables, and other work areas.
• Assist in the kitchen with basic food preparation tasks as needed.
• Stock and replenish food items, condiments, and utensils.
• Ensure all food items are displayed attractively and labels are accurate.
• Respond to customer inquiries and resolve any customer service issues.
• Comply with all health and safety regulations as well as food hygiene standards.
• Work efficiently under pressure, especially during peak hours.
• Assist with inventory management and inform the supervisor of low stock levels.
• Perform any other ad-hoc duties as assigned by the supervisor or manager.

Job Requirements

• Previous experience in a similar role is advantageous but not necessary.
• Good communication skills and the ability to interact positively with customers.
• Basic mathematical skills for handling cash transactions.
• Willingness to work in a fast-paced environment.
• Ability to work independently and as part of a team.
• Understanding of hygiene and sanitation practices.
• Must be able to stand for extended periods and in a coffeeshop environment

• Salary Range: $2300 - $2800

• Working Location: Chinatown

• Excellent Welfare & Benefits

• Working days & hours: Tuesday - Sunday (11:00am - 3:00pm / 6:00pm - 10:00pm)

• Well Established Taiwanese F&B Company

Job Scope

• Greet customers.
• Attend to customer needs & requests in a pleasant manner.
• Serving, taking orders & clearing tables.
• Provide good customer service.
• Promote menu items.
• Restaurant Daily Opening / Closing duties.
• Cashiering duties.
• Be able to handle your assigned table of customers confidently.
• Other ad-hoc duties as assigned.

Requirement

• GCE O Level and above
• 0 – 2 years related experience in F&B

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Salary $3000 - $4000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: North
• Working hours: Normal Working Hours

Job Responsibilities:

• Perform installation, testing, and commissioning of power systems and equipment
• Conduct regular preventive maintenance and servicing of electrical systems
• Troubleshoot and repair electrical faults or malfunctions on-site or in-house
• Provide technical support and guidance to clients on system operations and maintenance
• Any ad hoc duties as assigned

Job Requirements:

• Possess Nitec and/or Diploma in Electrical / Electronic Engineering or equivalent with relevant experience
• Possess Class 3 driving license with own vehicle will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Novena

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am – 5.30pm (Friday)

Salary: up to $2,980 per month

Contract duration: 3 months (possibility of extension)

Job Description:

• Support with administrative duties and related data reporting
• To work with vendor and support in the digitalization of files.
• To attend to adoption related enquiries.

Job Requirements:

• Only Singaporean.
• Minimum Degree in any related discipline.
• Proficient in Microsoft Office Applications.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See

R23114253

BGC Group Pte Ltd (Outsourcing )

EA 05C3053

Responsibilities

• Handle customer inquiries, resolve complaints, and address any issues that arise, creating a positive shopping experience and fostering customer loyalty.
• Achieving sales targets by monitoring performance and implementing strategies to meet sales goals.
• Analyze sales data to identify growth opportunities and control expenses to maximize profitability.
• Manage all aspects of store operations, including opening and closing procedures, cash handling, inventory management, and maintaining store cleanliness and organization.
• Implement training programs and supervise staff. Set performance expectations, provide ongoing feedback, schedule shifts, manage payroll, and motivate employees to deliver high-quality customer service.
• Oversee product placement and visual merchandising to optimize sales and create an appealing shopping environment in line with company policies.
• Collaborate with the marketing team to execute campaigns and promotional activities.

Requirements

• Minimum qualification of GCE O’ Level or equivalent
• At least 5 years of experience in the retail industry, with a minimum of 3 years in Assistant Manager or Supervisor is highly advantageous.
• Solid understanding of retail operations, sales techniques, merchandising, and customer service principles. Experience with inventory management and retail software is a plus.
• Proven track record of achieving sales targets, analyzing sales data, and implementing growth strategies. Financial management skills with knowledge of budgeting and profitability analysis.
• Strong leadership and team management abilities, including effective communication, delegation, and problem-solving.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

1. Sales and marketing of static control, cleaning and temperature control industrial products
2. Manage existing customers and develop new customers, and understand customer's business status, look for business opportunities, and foster good customer relationship for revenue growth and customer retention.
3. Prepare and submit sales quotes, tender documents, technical documentation and manual.
4. Follow up on sales enquires/proposals from customers.
5. Provide pre-sales technical assistance and after-sales support to customers.
6. Facilitate meetings and workshops/training with customers for the Management and Product Marketing as required.
7. Support marketing activities in seminars, trade shows, conferences, and other marketing events.
8. Maintain a sound technical/application knowledge base on all products.
9. Deliver presentations and hands-on demonstrations of products, applications, and technology for the purpose of product sales.
10. To perform hands on fault diagnosis, trouble shooting, maintenance of component and/or system in the workshop / on site.
11. Any other ad-hoc duties to be assigned by Management.

​

Requirements

1. Diploma or ITE in Engineering; Certificate in Engineering would be considered
2. With or without experience
3. Possess a valid class 2/3 license preferred
4. With or without own Vehicle
5. Effective communication, negotiation, and presentation skills
6. Proficient with Windows-based applications (Word, Excel, PowerPoint)
7. Customer-driven and results-oriented.
8. Aggressive, persistent, proactive and must be a good team player.
9. Disciplined, hardworking, and able to perform under pressure.
10. Good engineering knowledge and self-motivated
11. Able to work independently, good team player with positive work attitude
12. Willing to travel around South East Asia and beyond

• World-leading provider of cargo and load handling equipment (MNC)
• Basic $4,000 - $6,000
• Allowances + OT payable
• Office location: Jurong East-International Business Park

Responsibilities

• Steel Work Supervision: Supervise structural steel repairs, including welding, fabrication, and modifications on RoRo vessels, container vessels, and bulk carriers, ensuring compliance with industry and safety standards.
• Maintenance: Perform preventative maintenance, corrective actions, and upgrades equipment, including RoRo ramps, doors, and hatches.
• Inspections: Conduct thorough inspections of steel structures and mechanical systems to ensure compliance with safety and quality standards.
• Project Management: Lead and manage subcontractors during larger steel repair projects, ensuring the work is completed on time and within budget.
• Customer Support: Establish and maintain excellent relationships with internal and external customers, providing technical support and feedback to the relevant teams.
• Safety Compliance: Adhere to all Quality, Health, Safety, and Environmental (QHSE) standards and site-specific safety protocols.

Requirements

• Min with technical qualification in steel fabrication, marine or other relevant engineering fields.
• Min 2-3 years working experience in supervising steelworks or marine industry.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

Elevate Your Career as a Floor Service

If you've ever dreamed of combining your love for people, culture, and cuisine into an unforgettable career, this is your chance.