Total 95,063 customer service manager job vacancies in Singapore

Job Purpose:

1. To identify, implement and execute action plans which are aimed at achieving the strategic objectives of the Group.
2. To identify and engage new customers in green fields.
3. To gain entry to new markets.

Job Responsibilities:

1. Identify potential and new greenfield opportunities that support Teckwah's Future Strategic Profile.
2. Assist in conducting and formulating comprehensive studies on business solutions for implementation.
3. Assist in pilot testing of business solutions with customers, potential partners, suppliers and internal business units and personnel.
4. Identify strategic leveraging opportunities within Teckwah Group in order to expand geographic footprints, and deepen business and relationships with target customers, and facilitate the realisation of identified potential.
5. Sell new solutions and cut deals.

Job Requirements:

1. Bachelor's Degree in Supply Chain, Business Administration, Sales & Marketing or closely related field
2. At least 5 years in business development role is required for Managerial position
3. Good analytical skill, capable of doing in-depth analysis, providing insights to market and customer trends, market needs and possible 'winning' solutions to address identified opportunities and gaps
4. Self-driven, persistent, highly motivated and passionate about serving customers by going the extra miles
5. Possess an entrepreneurial mindset with hands-on mentality to seek out new contacts and build relationships and convert them into customers

Description

• Partner with Department Managers to plan,schedule and maintain the master training calendar
• Cascade approved learning needs to individual learning plans; row up training programmes.
• Manage programme tracking in LMS such as registration, attendance tracking, pre-and post-course evaluations, invoicing, and payments.
• Maintain learning records of staff and track budget and expenses within the department's cost centre.
• Support Leadership Development and Performance Management
• Assist with ad-hoc HR related projects

Requirements

• Degree in Human Resources with at least 3 years of assistant manager experience preferably in a healthcare or learning environment.
• Knowledge of Quality Assurance, Audit including of review and update of SOPs
• Skilled in communication, time-management and stakeholder management
• Ability to multitask and thrive in a fast-paced environment

Employer Background:
The employer is a renowned leader in the field of advanced molding solutions, specializing in the creation of ultra-precision injection tools and scientific injection molding. With a strong emphasis on innovation, they provide end-to-end services including product design, material expertise, tooling, molding, and metrology. Recognized for their commitment to quality and excellence, the company has received numerous awards for its contributions to the industry.

Overview:
Step into a dynamic role as a Program Manager, where you will oversee and lead project teams to deliver outstanding results, ensuring every project progresses smoothly from conception to completion. If you thrive on leadership, problem-solving, and collaboration, this role offers an exciting opportunity to contribute to high-impact projects in the precision engineering field.

• Position: Program Manager
• Employment Type: Full-Time
• Working Days & Hours: 5 Days, Monday to Friday, 8:00 a.m. to 5:30 p.m.
• Work Location: Based in Pasir Ris / Tampines
• Salary Range: Up to $6,000 Monthly Basic (Based on Relevant Experience)

Job Responsibilities:

• Lead and manage project teams to ensure the successful execution of New Product Introduction (NPI) projects, meeting specifications and advancing towards mass production.
• Collaborate with clients to define product specifications, costs, schedules, and quality requirements, fostering strong client relationships to drive new business opportunities.
• Strategize and organize project workflows, proactively identifying and mitigating risks to ensure timely delivery of customer commitments.
• Oversee Design for Manufacturing (DFM) processes in collaboration with tool designers and engineering teams, while managing technical documentation and engineering changes.
• Prepare and present quotations for tools and molded parts in response to customer RFQs.
• Regularly update management on the status of ongoing projects and maintain a strong sales pipeline by pursuing new customers and additional projects.

Requirements:

• Experience: At least 3 years of relevant experience in plastic injection molding, tool fabrication, or mechanical product design.
• Education: Degree or Diploma in Mechanical Engineering or Precision Engineering.
• Skills: Proficiency in Microsoft Office, strong leadership and organizational skills, excellent problem-solving abilities, and effective communication and presentation skills.

Recruit Lync Pte Ltd | EA License Number: 22C1000
Poon Weng Teik (Wilson) | EA Personnel License: R1657737

Your Role
We are looking for an experienced Outlet Manager/ Store Manager to manage store operations including opening and closing, store cleanliness and etc. To provide training and achieve sales targets and implementing strategies. Cultivate and maintain strong relationships with retail managers and staff. To understanding of store Standard Operating Procedures (SOPs) and working practices.

What Will You Do

• · To manage store operations including opening and closing, store cleanliness and etc.
• · To provide training and achieve sales targets and implementing strategies
• · Cultivate and maintain strong relationships with retail managers and staff.
• · To understanding of store Standard Operating Procedures (SOPs) and working practices.
• · Coordinate with retailers/stores on activities such as promotional events.
• · To implement merchandising and promotional plans according to company standards.
• · Provide management with weekly/ monthly reports detailing stock movements.

What Do We Want

• · At least O Level & above in retail or equivalent
• · Min 3-5 years of relevant working experiences in retail industry

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3700 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Job Description

• Perform cash, securities, net asset value and derivative positions against counterparty’s or custodian’s records.
• Ensure reconciliation discrepancies are followed up with counterparties and custodians and all breaks are explained and resolved in a timely manner.
• Generate and prepare monthly, quarterly and ad-hoc valuation reports for internal and external clients.
• Prepare numbers for regulatory surveys and internal management reporting.
• Review of semi-annual and annual reports to unitholders prepared by service providers.
• Prepare and send out reports to relevant parties timely.
• Assist in ensuring that all procedures performed by the team are in accordance with the Operations Manual.
• Assist in coordinating portfolio transition matters with clients, internal departments and custodians.
• Problem solving on any deliverable issues.
• Attending to queries from internal and external parties.
• Review and streamline processes to improve efficiency and reduce risk.
• Assist in projects undertaken by the team.

Job Requirements

• Degree, preferably in Business, Finance & Accountancy
• At least 5 years in Asset Management Operations or investment service support experience. Need to have proven working knowledge of equity, fixed income and derivative products.
• Advanced securities product knowledge and fund accounting experience will be a plus.
• Meticulous and self-motivated individual, able to work under pressure, and simultaneously handle multiple assignments.
• Team oriented, with excellent interpersonal skills and ability to forge strong relationships with internal and external clients
• Strong verbal and written communication skills
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office, in particular, MS Excel and Word

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

Meet marketing and sales targets

Covert and close the leads generated through online promotions

Develops sales strategies and approaches for various products and services, such as special promotions, sponsored events, etc.

Precourse Counselling and answers questions from agents and students about product and service benefits

Contributes information, ideas, and research to help develop marketing strategies

Helps to detail, design, and implement marketing plans for each product or service being offered

Sets marketing schedules and coordinates with colleagues, sponsors, media representatives, and other professionals to implement strategies across multiple channels

Maintains excellent relationships with clients through superior customer service

Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance

Implements and adheres to company policies and procedures

Attends trade shows and travels to meet clients as needed

Ensure that agents are properly trained and updated

PRE-REQUISITES:

1) Minimum academic level: Diploma or Degree in Marketing or Business Management

2) Specific language proficiency: Speak and write English and the native language of the main markets in-charge (India or China or Indonesia or Thailand or Philippines)

3) Specific job experience: With or with out experience

4) Good interpersonal skills

5) Computer literate

6) Team player

Please send in your application through Mycareerfuture.gov.sg or email to [email protected]

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

Conceptualize and develop ideas, assess needs of the building(s) of a project according to the business requirements and present it for management ‘s review.

Key Roles and Responsibilities

• Prepare design feasibility studies to support business plans;
• Draft scopes of work for procuring and manage design consultants and vendors who are working on the project(s);
• Support Project Manager in tender documentation preparation and evaluations throughout the entire project tender process;
• Review design proposals of consultants and propose cost effective & functional design suggestions to consultants;
• Assist Project Manager to resolve design problems and issues that arise during construction;
• Carry out any other ad-hoc design management-related tasks when needed;

Qualification, Skills, and Experience

• Degree in Architecture with 8-10 years’ relevant experience in industrial, mixed-use development projects will be considered favorably;
• Previous experience in overseas building projects in Vietnam and/or Indonesia is an added advantage;
• Practical experience in design and complete execution of building projects, project planning, development management, feasibility studies and cost control;
• Familiarity with the current international design trends and requirements; detailing appropriate to location, climate & needs; building control statutory norms in Vietnam or Indonesia; LEED & other relevant sustainable design standards; and project implementation process is essential;
• Excellent IT skills, including computer-aided design skills, such as AutoCAD, SketchUp, BIM software, Photoshop, MS Project;
• Excellent interpersonal, communication and presentation skills;
• Written and spoken fluency in English; other languages such as Vietnamese or Bahasa Indonesia are added advantage.

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses, and functions.
• Accountability – Hold team and self-accountable to deliver on our commitments.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of Department and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma in Business Administration.
• Two years of relevant working experience in a private education institution.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary: $2800 - $3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

You will be a key service partner to our clients in delivering timely and accurate advice regarding payroll, benefits and claim reimbursement as a Customer Service Officer.

• Provide timely and accurate responses to queries received via email and telephone pertaining to payroll, benefits and claim reimbursement.

• Perform case logging to prepare monthly reports for submission to the Authority.

• For cases which require inputs from other stakeholders, to track and follow up with reminders in order to ensure case closure.

• Escalate sensitive cases or highlight surge in case volume for Management attention.

• Minimum Diploma holder, preferably with experience in customer service

• Excellent communications and interpersonal skills

• Desire to go the extra mile for customers

• Meticulous with keen attention to details, service oriented and a good team player

• Proficient in Microsoft officer applications (Words and Excel). Knowledge of SAP-HR is an added advantage

Overview of Role:

• Technology Risk Management (Regulatory Requirement)
• IT Security Control / Incident Management / Cyber Security

Roles and Responsibilities:

• Manage Branch IT Risk Framework (eg: IT Risk Register, Technology Committee, critical system assessment, due Diligence of IT outsourcing)
• Working with Japan HO IT Risk Management Div Cyber Security Team & performing system risk assessment or conduct Cyber Security Exercise.
• Responsibility of Cyber Security Training for employee and Senior Management.
• General security awareness training to all employee.
• Cyber Security Incident desktop exercise to Senior Management.
• Manage and maintain IT Policy and Procedures.
• Responsibility of the third party assessment counter person such like IT Auditor and implement appropriate mitigation/remediation plan.
• Oversight the Security Control of IT environment. Working IT infra team & IT Dev team to improve security enhancement such as Patch Management /MAS vulnerability circulation, Access Control and Monitor the
• Segregation control of each IT role.
• Review and manage contract renewal with IT vendors under MAS Outsourcing Guideline.

Job requirements:

• Minimum Degree in Computer Science, Experience of Information Security Management ISO/IEC 27001 or certified CISSP or CISM is advantage.
• Minimum 5 years of IT Risk and Cyber Security experience and preferably with working experience of MAS technology regulation in banking sector or similar regulated industry.
• In-depth technical knowledge of network PC/Devices, multiple Cloud Service or/and platform operating systems.
• Demonstrates strong technical skills, ability to provide creative solution to problems, proactive approach through use of technology.
• Strong communication skill to act both independently and within IT team, in a fast-changing mission-critical environment.
• Good attitude and ready to take on any relevant assignment, and the ability to learn and work smoothly.
• Local Japanese speaker JLPT N1-N2 is preferred.

Our client, a global professional services provider, is expanding its GST team. In this team, you will be responsible for GST compliance, reporting, advisory and risk management for a portfolio of clients.

Qualifications :

• Degree in Accounting/Finance
• CA or CPA qualifications ideal.
• Minimum 1 year of GST experience, title will follow years of experience.

Please contact Sindhu at +65 8784 1396 or email your cv directly to [email protected] in word format with subject title - GST.

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1981753

Employer Background:
The employer is a renowned leader in the field of advanced molding solutions, specializing in the creation of ultra-precision injection tools and scientific injection molding. With a strong emphasis on innovation, they provide end-to-end services including product design, material expertise, tooling, molding, and metrology. Recognized for their commitment to quality and excellence, the company has received numerous awards for its contributions to the industry.

Overview:
Step into a dynamic role as a Program Manager, where you will oversee and lead project teams to deliver outstanding results, ensuring every project progresses smoothly from conception to completion. If you thrive on leadership, problem-solving, and collaboration, this role offers an exciting opportunity to contribute to high-impact projects in the precision engineering field.

• Position: Program Manager
• Employment Type: Full-Time
• Working Days & Hours: 5 Days, Monday to Friday, 8:00 a.m. to 5:30 p.m.
• Work Location: Based in Pasir Ris / Tampines
• Salary Range: Up to $6,000 Monthly Basic (Based on Relevant Experience)

Job Responsibilities:

• Lead and manage project teams to ensure the successful execution of New Product Introduction (NPI) projects, meeting specifications and advancing towards mass production.
• Collaborate with clients to define product specifications, costs, schedules, and quality requirements, fostering strong client relationships to drive new business opportunities.
• Strategize and organize project workflows, proactively identifying and mitigating risks to ensure timely delivery of customer commitments.
• Oversee Design for Manufacturing (DFM) processes in collaboration with tool designers and engineering teams, while managing technical documentation and engineering changes.
• Prepare and present quotations for tools and molded parts in response to customer RFQs.
• Regularly update management on the status of ongoing projects and maintain a strong sales pipeline by pursuing new customers and additional projects.

Requirements:

• Experience: At least 3 years of relevant experience in plastic injection molding, tool fabrication, or mechanical product design.
• Education: Degree or Diploma in Mechanical Engineering or Precision Engineering.
• Skills: Proficiency in Microsoft Office, strong leadership and organizational skills, excellent problem-solving abilities, and effective communication and presentation skills.

Recruit Lync Pte Ltd | EA License Number: 22C1000
Poon Weng Teik (Wilson) | EA Personnel License: R1657737

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description:

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The incumbent will work with the various stakeholders (Academic Director, relevant faculty members, students, internal and external stakeholders) to ensure the smooth running of the admissions process of the designated programmes. S/he will have an important public relations role representing the MSc Programmes Office, NUS Business School, and NUS both internally and externally and will contribute to the Business School’s mission and values.

The duties and responsibilities are as follows:

• Contribute to a dynamic team involved in the growth of the MSc Programmes Office
• Oversee and manage the admissions administration and processes (e.g. review application materials, organize/conduct interviews, prepare reports and admissions materials for management review, etc.)
• Liaise with prospective applicants on application documentation and submissions
• Oversee and provide support to students for admissions-related matters (e.g. Application process, Matriculation, etc.)
• Collaborate closely with faculty in conducting and transcribing admission interviews
• Contribute to the review and improvement of the admissions processes
• Conduct administrative briefing sessions for students
• Provide admission and general counselling to students
• Generate reports for the management team
• Coordinate overseas delegation visits and summer programmes
• Train and mentor junior staff
• Deliver a superior level of customer service and programme satisfaction to internal and external stakeholders
• Support Welcome Sessions, Orientation and other programme events organized by the MSc Programmes Office
• Other duties as assigned by the Associate Director, Director, Academic Director and Programme Office

Qualifications

• Degree from a reputable University in any discipline
• Minimum 3 to 5 years of relevant work experience, preferably in a higher education institution
• Possess excellent oral and written communication skills with the ability to confidently engage and consult with senior-level internal and external stakeholders
• Strong organizational ability and high attention to detail in tracking and managing admissions for academic programmes
• Observant in identifying process, operational and service gaps and propose solutions
• Passionate in seeking constant improvements to processes and service delivery
• Strong customer service focus in cross-cultural environments
• Self-driven with a high level of autonomy and yet be a team player simultaneously
• Able to set priorities, multi-task and work under pressure
• Proactive and demonstrate creative, innovative and service-oriented approaches to problem solving
• Willingness to adopt flexible work hours and undertake business travel if needed
• Internet savvy with good computer (Microsoft Office Applications) skills. Programming knowledge will be an added advantage.

(Appointment job grade will commensurate with the selected candidate's experience)

Manager / Senior Manager, Manufacturing

Company Highlights:

• Major investment in AI projects in Singapore (APAC) to support global enterprise clients.

• Opportunity for job stability and post-training abroad (6–12 months in APAC).

• Collaborate with cross-functional, culturally diverse teams using group-wide resources.

• Influence critical product design roadmap decisions.

• Location: Western Singapore.

Job Scope:

1. Manufacturing Improvement: Implement and report on improvement initiatives.

2. Production Oversight: Manage production schedules, materials, and KPIs.

3. Quality Assurance: Ensure compliance, minimize defects, and enhance production capacity.

4. Automation & Cost Efficiency: Drive advanced automation and cost-reduction strategies.

5. Leadership & Safety: Lead shift teams, ensure workplace safety, and resolve facility issues.

Requirements:

• 5–8 years of experience in post-semiconductor processes or semiconductor settings.

• Expertise in production improvement and knowledge of chemical regulations.

• Good understanding of Quality Management Systems (QMS).

• Proven skills in devising and executing improvement plans.

If you are interested in this opportunity, submit your application now to [email protected]

find out more about this position. Thank you.

Chen Hsiu Wen (Winnie) | Personal Reg No: R1980765

Manpower Staffing Services (S) Pte Ltd | EA License No: 02C3423

A procurement manager is in charge of making purchases in an organisation. They perform very essential functions, like conducting research, placing orders and procuring items like raw materials and other important items. Knowing more about the job of a procurement manager and learning about their duties and salary can help you decide if this is a suitable career choice for you. In this article, we answer, "What is a procurement manager?", define their role, explain the challenges they face and find out the qualifications and skills required to become one.

JOB REQUIREMENTS:

· develop and implement cost-effective procurement strategies

· build and maintain relationships with the right vendors

· negotiate prices with vendors to secure the best price for their company

· compare different proposals and select the one which suits the company's needs

· maintain communication with vendors to ensure timely delivery

· check adherence to all health, safety and environmental regulations

· prepare detailed reports about transactions and purchases periodically

· oversee invoicing, payment and coordinate with the finance department on the same

· supervise technological systems that track the shipment, inventory and supply of materials

· lead and advise a team of procurement staff

Job Description & Requirements

Responsibilities :-

• Oversee the overall execution & construction of the ERSS competently &
• Professionally & conversant in the statutory requirements of Building Control Act.
• Co-ordinate and monitor projects
• Ad-hoc duties as assigned by the Superior
• Resolve problems arising at sites and attend site meetings
• Respond to all email correspondence and claim submission within timelines

Requirements :-

• Possess basic Degree in Civil Engineering (with recognized institutions) &
• Construction Safety Course.
• Minimum 5 years in Project Management experience is desired.
• Good command in both written & spoken in English.
• Self-motivated and committed to works.
• 5.5 days week.
• Possess valid Class 3 driving license & own transport is preferred.

Developing and implementing HR policies and procedures that align with the organization's goals and objectives

Managing the talent management process, including recruitment, selection, onboarding, and determining hiring processes for new hires

Designing interview questions, conducting interviews, and creating employment offers and packages for successful candidates

Be quite familiar and can handle all the duties concerning the foreign workers recruitment on MOM portal

Monitoring training needs and developing and managing employee training programs

Ensuring compliance with MOM labor laws and regulations, including health and safety rules

Managing employee compensation and benefits programs, including salary reviews and bonuses

Managing employee relations and conducting conflict management and resolution

Enforcing company policies and leading disciplinary procedures

Developing and managing performance management systems to track employee performance and conduct performance evaluations

Developing and implementing employee retention and employee engagement programs to increase employee retention

Streamlining the company’s business travel programs, including establishing a travel policy and implementing software that allows employees to self-book trips and produce travel reports

Conducting employee surveys and analyzing the results to identify opportunities for improvement

Engaging in project management to devise new HR strategies

Managing employee records and maintaining accurate and up-to-date HR databases

Developing and managing employee engagement initiatives to foster a positive work environment

Staying up-to-date with changes in MOM labor laws and regulations and updating HR policies and procedures

Managing HR budgets and providing reporting HR activities to the HR director and other senior managers

Providing guidance and support to managers and employees on HR-related issues

Basic accounting ability to be cooperative with the accounting department for workers payroll management.

Fluent in English and Mandarin.

Diploma or Degree on the related HR management and more than 4 years experience

Main Duties & Responsibilities:

• Report directly to Operation Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
• To establish good relationship and provide excellent service to customers
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc
• Empower staff to accomplish task and achieve desired goal
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

Job Overview

The Project Manager is responsible for leading and overseeing projects from inception to completion. This role involves planning, organizing, coordinating, and ensuring that projects are delivered on time, within scope, and within budget. The Project Manager works closely with various departments, teams, and stakeholders to ensure project success, mitigate risks, and solve problems as they arise. Strong leadership, communication, and project management skills are essential for success in this role.

Core Responsibilities

1. Project Planning and Initiation:

· Develop and define project scope, objectives, and deliverables in collaboration with key stakeholders.

· Create detailed project plans outlining tasks, timelines, resource allocation, and project milestones.

· Identify project risks and develop strategies for risk mitigation.

· Establish clear project goals, roles, and responsibilities.

2. Team Leadership and Collaboration:

· Lead cross-functional project teams and foster a collaborative environment.

· Assign tasks and responsibilities to team members, ensuring clear expectations and deadlines.

· Provide direction and support to team members to help them achieve project goals.

· Coordinate with other departments and stakeholders to ensure alignment and address concerns.

3. Resource Management:

· Ensure that the appropriate resources (staff, equipment, budget, etc.) are allocated to the project.

· Monitor resource utilization and adjust allocations as needed to meet project demands and deadlines.

· Manage project budgets, ensuring that the project is delivered within financial constraints.

4. Project Execution and Monitoring:

· Oversee day-to-day project activities, ensuring tasks are completed as planned.

· Track project progress, ensuring that timelines and milestones are being met.

· Resolve any issues or obstacles that may arise during the project lifecycle.

· Ensure quality standards are maintained throughout the project.

5. Stakeholder Communication:

· Act as the primary point of contact for all project stakeholders.

· Provide regular updates on project status, milestones, and key decisions to senior management and stakeholders.

· Organize and lead project meetings to review progress, discuss challenges, and make adjustments as necessary.

6. Risk and Issue Management:

· Proactively identify potential risks and issues, and take corrective actions to keep the project on track.

· Escalate issues to senior management when necessary, with clear recommendations for resolution.

· Manage project changes, ensuring that scope changes are properly evaluated, approved, and documented.

7. Documentation and Reporting:

· Maintain accurate project documentation, including project plans, progress reports, and status updates.

· Prepare and present project reports to senior leadership and other stakeholders.

· Document lessons learned and provide recommendations for process improvements in future projects.

8. Project Closure:

· Ensure all project deliverables are completed and meet quality standards.

· Conduct project reviews and gather feedback from stakeholders to assess project success.

· Close out the project by finalizing documentation, securing approvals, and handing over deliverables to relevant parties.

· Archive project files and ensure all project documentation is properly stored for future reference.

Required Skills and Qualifications

§ Minimum Diploma in Engineering, Construction management or related field.

§ Proven experience as a Project Manager or in a similar role, typically 3-5 years of project management experience.

§ Excellent leadership and team management skills.

§ Strong communication, problem-solving, and decision-making abilities.

§ Proficiency in AutoCAD

§ Ability to manage multiple projects simultaneously while maintaining attention to detail.

§ Strong organizational and time-management skills.

§ Ability to work effectively with stakeholders at all levels of the organization.

§ Experience in the industry or field related to the specific projects (e.g., construction, renovation).

§ Knowledge of risk management strategies and tools.

§ Strong organizational and multitasking abilities.

§ Excellent verbal communication skills.

§ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

§ Ability to handle sensitive information with discretion and maintain confidentiality.

§ Strong attention to detail and accuracy in all tasks.

§ Ability to prioritize tasks and work independently with minimal supervision.

• Oversee the daily store operations and its manpower planning

• Hire, train, motivate and manage the team to achieve the best results

• Responsible for admin duties in the outlet including but not limited to inventory management, sales forecast, invoices consolidation, generate reports such as sales report or costing report and attend management meetings

• Conduct monthly inventory checks in operating equipment and supplies

• Work closely with relevant personnel at all levels by maintaining an effective communication, to ensure smooth execution of various activities/promotions

• Ensure smooth operations of the store with compliance to product quality, hygiene & safety standards

• Appraise employees for their performance regularly and provide feedback to improve performance

• Involve in investigation of issues relating to customer feedbacks on service and product quality

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Ensure that the handover, closing and opening procedures are complete in each shift

• Perform other duties/tasks as required

Requirements:

- Minimum 1 year of experience at supervisory role in managing a Cafe/Restaurant/Fast food sector or other sectors

- Good people management skills, strong communication skills and hands-on duties

- Ability to prioritize tasks and manage time effectively

- Desire to work in a fast-paced environment and work well under pressure

- Pleasant, mature, outgoing, meticulous with good interpersonal skills

- Site Manager to manage project construction site operations and oversee all the related projects

- To ensure project schedule delivered on time and followed according to project specification

- To ensure project site safety and coordinate with clients / consultants / engineers and other relavant parties

- To manage daily site activities and supervise strictly for the quality of works

- Preparation of site daily report and documentations

• Business planning and strategy: develop and implement strategic business plans to drive growth and achieve revenue targets.
• Collaborate with internal stakeholders to align business objectives and strategies.
• Oversee and handling day to day operations.
• Visiting external customers, retailers, wholesalers. Maintaining exciting customers and expending new potential customers.
• Meet or achieved yearly sales target set by Company management.
• Manage Company marketing budget and expenses.
• Any other ad-hoc duties as assigned.
• The Company reserves the right to second you to any of our related company (included overseas company) to perform any duties assigned to you.
• Experience in the marine & offshore industry in Southeast Asia is an advantage.

Others

• Remuneration: Basic + Commission based incentives

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.