Total 4,789 customer service manager job vacancies in Singapore

Fundraising Manager/Executive (Supporters Engagement)

PLEASE READ THIS SECTION THOROUGHLY BEFORE APPLYING AT ACRES.

Pay: $2,700.00 - $3,250.00 per month

Our vision is “A world where animals are treated with compassion and respect.” The most powerful way to create such a world is to be the change. This means respecting animals and people who learn compassion and respect through receiving and observing from us. This includes our volunteers, members of the public, other stakeholders, as well as our own colleagues who hustle hard to move things along, to speak up for the animals, and cheer each other on.

This approach of being the change also applies to one of our objectives which is to “educate people on lifestyle choices which do not involve the abuse of animals and which are environment-friendly”. So we strive for our lifestyles to also be aligned around this objective.

We also look for these qualities in all our staff to help foster a positive work culture:

• Builds positive relationships and communicates effectively with a diverse range of people, showing empathy, appreciation, humility, and support for others.
• Demonstrates a proactive, positive service orientation towards colleagues, volunteers, the public, and other stakeholders.
• Handles interpersonal tension and conflict with compassion and respect, aiming for win-win solutions whenever possible.
• Manages their emotions in healthy and effective ways.
• Embraces continuous learning and growth, staying open to feedback, self-study, peer learning, and lessons from both successes and failures.

Today, our small team of staff and volunteers continues to help the helpless and give voice to the voiceless, touching one life at a time. In summary,
– We save lives, big and small.
– We try out best to give care and sanctuary to those who need it.
– We share their stories with thousands online and in-person.
– We educate, so that we might one day be out of a job.

Our work is a synchronised mess, everyone is doing everything at the same time, but it gets done. You show up to work not just for the perks, but to live your passion, even when it isn’t pretty at times. For the animals, for our community, and for each other.

ACRES Wildlife Rescue Centre and our office is nestled in one of the few remaining rustic areas of Singapore, surrounded by farms in Sungei Tengah. With the nearest bus stop 25 minutes walk away, our working hours from 9:30am to 5pm (except wildlife rescue officer position) allow our team some travel time. Our simple office is surrounded by nature – from wild birds, toads, insects and plenty of vegetation – motivating you more towards the cause we serve!

At the heart of our work and vision is the desire to prevent animal suffering and promote compassion, respect, and the need to be kind and responsible stewards. Aligned with this principle, ACRES upholds our commitment to the animals through a policy that prohibits the consumption of meat and seafood on our premises, whether by our staff, volunteers, or visitors, including instances where they are representing ACRES or utilizing ACRES’s vehicles. We hold steadfast in our commitment through a fully vegan menu during ACRES-sponsored events, including staff gatherings. With these initiatives, we hope to minimise animal suffering, nurture dialogues, and uphold our dedication to wholeheartedly serving animals and the individuals who love them.

Objectives of this role

• Increase donor profile and retention.
• Develop strong donor stewardship with individuals, corporates, and foundations.
• Ensure all fundraising initiatives meet the departments’ financial targets.
• Ensure compliance with grant reporting requirements and fundraising code of governance.

Responsibilities

• Identify, engage, and manage corporations, foundations, and individuals for philanthropic programmes.
• Track, update, and manage grant goals and expenditures to prepare and present impact reports.
• Liaise with corporations to execute corporate engagement sessions and ensure deliverables are met.
• Plan, write, design, and PowerPoint presentations for supporter events, and social media content to keep donors up-to-date.
• Strategise and manage all programmes pertaining to donor stewardship and analyses.
• Collate data of all fundraising activities for internal reporting purposes and keep the donor database up-to-date.
• Attend all required meetings, fulfil fundraising targets for the financial year, and maintain collaborative efforts within the Advocacy team.

Job Type: Full-time

Pay: $2,700.00 - $3,250.00 per month

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Performance bonus

Experience:

• marketing/events/fundraising: 1 year (Preferred)

Work Location: Hybrid remote in Singapore 698917

Technical Manager - Electrical

Working Day: 5.5Days | 8.30am to 5.30pm (Mon – Fri), 8.30am to 12.30pm (Sat)
Project Location: East
Salary: $6,000 - $9,500

Requirements

• Degree in Electrical Engineering or any other relevant field with relevant design working experience
• Preferably a Professional Engineer registered with the Professional Engineers Board, Singapore

Responsibilities

• Develop and implement successful design strategies and implement them for the project
• Ensuring that the multi-disciplinary teams building the project work together smoothly and that everything is delivered on time and within budget
• Overseeing the design process using technical expertise
• Advising on the selection of materials used and other aspects of procurement
• Working with clients to ensure that their expectations are met
• Reviewing designs with health and safety in mind
• Ensuring strict compliance of the design in accordance with contractual requirements and Singapore standards.
• Maintaining thorough documentation of the design process
• Managing processes relating to the project’s design to ensure that everything is delivered to schedule and budget
• Keeping up to date with changing building legislation and codes of practice relating to design
• Prepare and submit Single-Line Diagrams (SLD) and Drawings for FAT.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Your new company

Be a part of a world’s leading tech company, engaging with exciting new technologies.

Your new role

• Partner with Sales organization to drive positive brand perception & incremental revenue
• Drive business analysis and analytical activities to develop B2B marketing strategy.
• Handle B2B marketing for large corporations and agencies to ensure synergy in operation, efficiency in execution and consistency in narrative to the market.
• Develop messaging, collateral, events, and business strategies aimed at advertisers, agencies and publishers, increasing our engagement with them and measuring the efficacy of such programs.
• Inspire and build confidence amongst advertisers and agencies through research, insights and case studies.
• Support executive communication within Marketing and to other cross-functional teams.

What you need

• In addition to BA/BS degree, at least 4 years work experience in tech marketing, brand management, strategy consulting, agency, or a related B2B industry with business acumen
• Experience at a marketing firm, agency, management consulting firm, bank, and/or in another role requiring strategic problem identification and problem-solving skills.
• Demonstrated analytical success. Demonstrated capacity for developing and understanding strategy.
• Penchant for technology, creativity to "think outside the box” and leadership to execute effectively
• Ability to speak and write in Tagalog fluently and idiomtically to communicate with local stakeholders.

What you'll get in return
This is an exciting opportunity to join a global company. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Position: Assistant Manager (Learning and Development)
Institution: National Healthcare Group
Family Group: Administration

We are seeking an organized and proactive individual for the role of Assistant Manager – Learning & Development (L&D). This position involves managing key talent development initiatives at NHG headquarters, including the Healthcare Management Associate Programme (HMAP), talent development, succession planning, leadership programs, and the Learning Management System (LMS).

Key Responsibilities:

• HMAP Management: Oversee the execution of HMAP, including budgeting, workforce planning, selection, onboarding, engagement sessions, and evaluations.
• Talent Development: Implement talent development frameworks, identify high-potential employees, and collaborate on development plans.
• Leadership Programs: Plan and manage leadership development initiatives, provide consultation, and oversee scholarship nominations.
• LMS Administration: Act as the system SME, ensuring data accuracy and resolving technical issues.
• Learning Partnering: Identify learning needs, conduct orientations, and develop training programs using various methods.

Qualifications:

• Bachelor’s degree in HR, Business Administration, or related field.
• Minimum 5 years of experience in L&D, talent management, or HR with proven program management skills.
• Strong interpersonal, communication, and project management abilities.
• Familiarity with talent development frameworks and LMS platforms; experience with SuccessFactors is a plus.

Personal Attributes:

• Collaborative team player with strong organizational skills.
• Detail-oriented and resourceful, focused on process improvement.
• Innovative thinker with project management competence.

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

As a Key Account Manager, you will play a pivotal role in expanding our horizons and reinforcing our presence locally in the FMCG industry. Your responsibilities will include:

>>Build rapport and maintain good long-term relationship with existing customers and required to process and maintain customers’ account.

>> Have a good understanding of customer end-to-end corporate business process flow to ensure professional dealing with customer at all time.

>> Generating high-quality leads across various channels to build and grow our client base. Your expertise in closing sales orders will be key to our success.

>> Creatively developing and presenting business proposals to prospective clients, seizing opportunities to maximize business potential.

>> Consistently meeting or surpassing sales targets through strategic planning and execution.

>> Collaborating closely with our purchasing and warehouse teams to ensure timely delivery of orders.

>> Staying abreast of the latest product knowledge, market trends, and sales techniques to maintain a competitive edge.

>> Providing prompt and efficient responses to customer requests, proposals, and quotations, with an emphasis on exceptional follow-up and customer service.

What We Look For:

>> A minimum of 1 year prior working experience as a key account executive in an FMCG industry.

>> Proficiency in Microsoft Office applications.

>> A positive, customer-focused attitude, coupled with a 'can-do' spirit and self-motivation to deliver outstanding results.

• Lead the entire food services operations and handle any operational related matters

• Analyze on an ongoing basis, internal and external events that affect Business Unit financial budget so as to provide ideas and leadership for both short term tactics and long term plans.

• Evaluate and review strategies on client satisfaction pertaining to operations.

• Develop and direct company’s overall budget planning strategy, plans and cost saving practices.

• Responsible for Business Unitsfinancial budgets and preparation of periodic financial reports / statements for management purposes.

• Supervise and work closely with Director Operations/ COO on the Business Unit financial target and ensure their operating effectiveness.

• Establish overall organization development strategy for both short and long term needs of the business.

• Implement appropriate and efficient approaches to meet sales target.

• Continue review and assess the effectiveness and efficiency of the company’s policies, procedures, processes and identify improvement opportunities in line with the defined Business Units performance framework.

• Work closely with CafeManager to ensure that the deployment of manpower effectively serves the critical goals and needs.

• Provide leadership and guidance to Cafe Manager on addressing the

service, organization and cost saving issues.

• Build and maintain good working relationship with the clients and contract retention.

• Monitor service, food and beverage standards; work with the Chef to take corrective action where necessary.

· Take primary responsibility for the customer and act as internal customer owner within assigned accounts.

· Manage and grow relationships to drive expansion and renewals across all solutions and services.

· Responsible for customer solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership.

· Lead the business conversations at C-level.

· Become the reliable point of contact to further strengthen relationships.

· Collaboratively work with extended sales teams, especially Solution, Product and Operations Teams to successfully position the solution and/or service and see the opportunity through to closure.

· Partner with internal teams to ensure the scope of work and proposals are tracked, managed, and delivered on time.

· Work closely with other in territory counterparts to achieve the shared goal of growth; yet are held accountable for own targets.

· Define target plans, opportunity plans and account plans to support the sales process and data-driven insights.

· Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders.

· Management of periodical vendors’ joint sales opportunities and sales referrals to bridge with Head of Sales for effective sales follow-up with prospective customers in identified industries/regions among Telin Singapore Sales team.

· Maintain a pipeline of leads and achieve sales targets defined by the management in accordance to company’s overall business direction.

· Create comprehensive customer business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.

· Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.

· Lead business negotiations for contracts ensuring deals are risk-free and profitable.

· Align with key stakeholders for Agreements for joint Go-to-market process including, legal, marketing and finance function for formalized resales, brokerage, and sales incentives structures.

· Customer retention and expansion.

· Minimize churn and maximize retention in assigned accounts.

· Actively search for expansion opportunities.

• Bachelor’s degree in any disciplines, preferably in computer science, IT, Telecommunication, Electronics and Electrical Engineering.
• 5-10 yrs of relevant enterprise sales experience.
• Need to demonstrate an impressive track record of enterprise sales.
• Proof of structuring large, multi-year profitable contracts.
• Demonstrate the ability to build strong relationships with customers across all levels.
• Strong experience in networking with senior internal and external people in the specialist area of expertise.
• Experience in managing the entire sales process, contracting process, and legal implications of a deal
• Strong business acumen and negotiation skills to craft solutions that are beneficial to company and customers.
• Ability to pro-actively and independently identify and qualify opportunities; an entrepreneurial mindset is key.
• Customer-centricity coupled with problem-solving skills.
• A strategic future thinker who anticipates and considers external and internal factors with the ability to develop long-term plans.
• Ability to ask the right questions and tell great stories and have empathy with the customer’s challenges.

Skills & Knowledge

• Good knowledge in enterprise sales.
• Experience in Cloud, Security, Managed Services across domains such as Networking, Collaboration, Data Centres and so on.
• Customer value management and understanding profitability and ratios of customers.

Job Description

Responsible for the compliance of AML/CFT, Data Protection and Complaint matters of Private Banking Departments:

1. Conduct client on-boarding due diligence assessment and verification of on-boarding documents.

2. Conduct periodic KYC review and trigger KYC review of existing clients.

3. Review on-going screening hits and financial in/out flow of accounts.

4. Review client instruction to update non-financial related information or to request for additional services.

5 Attend to requests or queries from PB front office, Legal and Compliance Department, Internal Auditors and External Auditors on business compliance related matters.

6. Handle client complaints, data protection reporting and other regulatory related reporting to the 2nd line departments.

7.Maintain up to date PB procedures, forms and templates related to business compliance functions.

8. Conduct quarterly AML training and new staff training.

Job Requirements

1. 3-5 years relevant experience in AML/KYC compliance functions in Private banking or wealth management industry.

2. Familiar with local and international regulations related to compliance functions (e.g. MAS Notice 626, CRS, PDPA, PB Code of Conduct and MAS Guidelines on PB Controls).

3. Experience in complaint handling, review of counterparties and investment suitability framework is good to have.

Reservations Executive / Assistant Reservations Manager

We are looking for a dynamic and enthusiastic Reservations Executive or Assistant Reservations Manager to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of all reservations, handling inquiries and bookings in a timing basis, displaying excellent phone and customer service skills, provide training and coaching to the Reservations Agents.

Duties and Responsibilities:

• Manage daily operations of the Reservations Department
• Creating and updating room reservations via the PMS
• Ensure accurate and timely entry of reservation data into the system.
• Ensure all Reservations Agents promote upselling to maximise hotel revenues.
• Managing special requests and room allocations.
• Resolve any booking issues or discrepancies in a professional way.
• Provide training in all aspects of reservations operations to the subordinates to ensure a high degree of accuracy in reservations and guest satisfaction.
• Manage group bookings from Sales, follow up and follow through with the Sales Manager to ensure for smooth operations
• Perform any other duties as assigned by the superior

Requirements:

• Diploma in Hospitality/Tourism or equivalent
• Minimal 3 years of relevant experience in a similar capacity
• Strong interpersonal & communication skills (verbal and written)
• Highly responsible & reliable

Only shortlisted candidates will be notified.

What It Offers?

• Attractive Compensation: Up to $8,500 per month plus a generous performance bonus.
• Convenient Location: Office is conveniently located near an MRT station (Circle Line) for an easy commute.
• Career Growth: Regional Exposure with great career progression opportunity

Key Requirements:

• A Degree in Accountancy or relevant professional tax qualifications.
• At least 6 years of in-house tax experience, with strong expertise in tax accounting, compliance, and returns.
• Regional tax exposure in markets like Malaysia and Hong Kong is highly desirable.

Key Responsibilities:

• Take charge of tax compliance across Singapore and overseas jurisdictions, working closely with external consultants.
• Provide expert tax advisory support on business planning, commercial contract reviews, and cross-border transactions.
• Serve as a trusted advisor by offering technical tax guidance to regional and local finance teams, as well as business units within the Group.
• Stay ahead of the game by monitoring and assessing new and proposed tax legislation, ensuring seamless business adaptation.
• Develop tax-efficient strategies, supporting initiatives like business acquisitions, restructuring, and risk mitigation.
• Collaborate with the finance team to enhance and streamline tax provisioning processes.

Join Us Today!
Take on a pivotal role in a dynamic environment where your tax expertise will make a meaningful impact. Apply now to be part of a forward-thinking team with exciting career opportunities!

Only shortlisted candidates will be notified.

Reg No. R1983718, Triton AI Pte Ltd

License no. 21C0661

Firmus Capital is an investment management platform who believes in a fundamental approach to investing and focus on value creation opportunities across various sectors and regions. The firm has a strong track record in direct investments in quality, growth-oriented commercial real estate across Asia Pacific with offices in Singapore and Australia and presently manages about S$600 million in assets.

Firmus holds a Capital Market Services Licence (CMS No.100838) issued and regulated by the Monetary Authority of Singapore (MAS). It also holds a Financial Services Licence (AFSL 513332) issued and regulated by the Australian Securities Investments Commission (ASIC)

The Role

To assist in the development, performance and maintenance of the financial activities of the organisation's Funds & Portfolio.

Responsibilities:

Fund & Portfolio Finance

· Prepare accurate and timely reports for

o quarterly Trust accounts

o quarterly Singapore VCC entities accounts

o quarterly investors’ report

o monthly asset performance metrics

o monitoring of debtors ageing and cashflow planning

· Coordinate with external auditors to ensure accurate and timely preparation of annual Trust audited Financial Statements in accordance to applicable accounting standards

· Coordinate with tax agent on preparing and lodgement of quarterly BAS/GST remission, annual tax returns with ATO & IRAS (depending on the applicable jurisdictions of the funds and investments)

· Maintain updated record of all external bank loans, ensure loan covenants are not breached and liaise with external financiers

· Liaise with financiers for loan related matters including loan covenant compliance certificate, maintain and update records for bank & intercompany loan, cashflow planning for operations/ loan repayment.

· Investor onboarding, AML & KYC, preparation of share statement/distribution statement, MAS reporting & survey, liaise with investor on investment matters

· Prepare annual Trusts budgets, variance analysis for management and investors

· Assist with Net Asset Value, distribution computations, and prepare investor documentation

· Liaise with Trustee for instructions and compliance matters, and respond to queries

Fund Operation

· Reviewing Fund Constitution to determine Distributable income. Obtaining approval of the Investment manager, Trustee and investors to execute distributions, including preparation of instruction letter, distribution notices, and payment of distribution.

· Arranging Fund subscription letter and instructing Trustee to allot units to subscriber, maintaining unit register and certificates.

· Conduct compliance risk assessment, including KYC / AML for the fund and investors.

Implementation

· Collaborate with stakeholders from accounting, finance, and other relevant departments to understand current processes and pain points.

· Document functional and technical requirements for the new software, ensuring alignment with business requirements.

· Create and deliver training materials and sessions for accounting and finance teams to ensure smooth adoption of the new software.

Relevant skills:

• Ability to interpret, recommend and apply accounting standards relevant to real estate funds
• Possess good interpersonal skills when approaching various service providers for information request and while managing them on ongoing basis
• Ability to drive processes and coordinate with various external stakeholders to ensure completion of tasks in timely manner
• Pro-active and initiative in providing suggestions and solutions when dealing with day to day operational issues
• Advance Microsoft Excel skills such as V-look up, pivot table and if functions, VBA and Microsoft Word
• Team player, meticulous and responsible, work closely with other teams to provide financial information/ advices

Valerie Song Lixuan

No R1106569

Lic No.08C5436

Role:

Gemmologist & Procurement Manager (Jewelry)

• Singapore Based (Orchard)
• 5.5 Days work per week (9-6pm (Mon to Fri) and 9am to 1pm Saturday, Sunday & PH is off.)
• $6000 to $7000
• Minimum 5+ years working experience in the retail luxury industry, preferable in a jewellery field.
• Certified Gemmologist (GIA, FGA or other relevant certification) will be added advantage. + willing to travel
• Career Progression Opportunities

Job Responsible:

Gem Identification and Grading:
Utilize advanced gemological instruments and techniques to accurately identify and grade gemstones, including diamonds, coloured gemstones and pearls

Client Consultation:
Provide expert advice to clients on gemstone selection, care and investment.
Assist in the selection of gemstone for jewellery design and creation

Procurement:
Sourcing and procurement of gemstones.
Inventory Management Maintain accurate records of gemstone inventory
Monitor gemstone markets trends and advise on potential investments

Production:
Coordinate with designers and workshop on new product development.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

• Industry Leader
• Permanent Position
• Proven Procurement/Purchasing experience in Food/FMCG industry

Our client, a leading player in the food industry, is seeking Assistant Procurement Manager to join their growing business.

RESPONSIBILITIES:

• Participate in the developing of purchasing strategies together with the HOD based on company goals and market trends.
• Source and evaluate international suppliers based on price, quality, selection, service, support, availability, reliability, and supplier reputation.
• Negotiate contracts, terms, and pricing with suppliers.
• Maintain and update inventory records and ensure accuracy in purchasing and delivery.
• Work closely with international suppliers, key stakeholders and functional team members to ensure uninterrupted supplies of products.
• Evaluate supplier performance and conduct regular performance reviews to ensure compliance with contractual obligations.
• Monitor and analyze market trends and competitor activities to identify opportunities and challenges.
• Handle administrative tasks such as preparing purchase orders, requisitions, and reports.
• Resolve supplier or delivery issues in a timely manner to minimize disruption to operations.
• Stay updated with industry trends and best practices in purchasing and supply chain management.
• Ensure compliance with relevant laws, regulations, and company policies in all procurement activities.
• Communicate effectively with internal teams to provide updates, gather feedback, and address concerns related to procurement.

REQUIREMENTS:

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• Proven 3-5 years’ experience in purchasing, procurement, or supply chain management in the food/foodservice industry.
• Strong negotiation skills and ability to build and maintain supplier relationships.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Detail-oriented with a high level of accuracy in work.

OTHER INFORMATION:

• Location: North

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Oversee the overall day-to-day operations of Senior Care Centre. Accountable for the maintenance of a safe environment for all clients, staff, and visitors. Ensure consistent delivery of excellent service quality to customers.

Duties and Responsibilities

• Lead and manage the full aspects of the daily centre operation.
• Ensure the client’s welfare & safety are well taken care of in the centre.
• Oversee the admission/discharge, assessment and overall care delivered to clients.
• Track clients’ outcomes and satisfaction.
• Provide regular updates of client’s medical and functional conditions to the caregiver.
• Plan and review activities programmes for clients and supervise the running of programmes that cater to needs and interests of seniors.
• Engage internal and external stakeholders in conducting meaningful activities to engage clients.
• Organize and conduct multidisciplinary meeting to ensure holistic care of clients.
• Manage transport fleet and ensure operational efficiency.
• Manpower Management and Development. Plan & manage Senior Care Centre staff duty roster.
• Provide overall operational leadership and supervision for centre staff.
• Promote a learning culture by supporting staff in upgrading their skills and knowledge through training and courses. Identify staff training / development needs.
• Ensure facilities, equipment and assets are in good working condition with scheduled servicing and maintenance
• Responsible for proper management of resources which is cost effective, meet quality and productivity.
• Conduct Risk Management Assessments to ensure centres provide safe care by analysing incidents and implementing solutions to reduce incidents.
• Responsible for incident management reporting, timely escalation, and resolution where possible.
• Ensure that the Centre is running in compliance with the requirements stipulated by MOH, government agencies and all other relevant authorities.
• Review & update Standard Operating Procedures (SOPs) on a timely basis in line with MOH service requirements. Ensure the centre is ready for service audits.
• Propose / implement measures to enhance continuous quality improvement.
• Maintain a high level of customer service and client engagement.
• Manage feedback and complaints from clients, caregivers, visitors and staff.
• Collaborate with external partners to promote community engagement.
• Engage and orientate volunteers from interest groups, organized groups, agencies, institutions, or individuals.
• Review and approve volunteers’ programmes according to guidelines / requirements.

Role:

• Lead sales efforts in assigned regions.
• Develop and expand assigned markets.
• Generate and pursue sales leads.
• Provide weekly and monthly sales updates to management.
• Manage customer relationships, feedback, and complaints.
• Stay informed about market requirements and user needs.
• Drive sales activities for both existing and new channels.
• Actively participate in trade shows, trade advertisements, and other marketing communications activities.
• Prepare reports covering CRM, sales pipeline, activities, performance, and plans.
• Oversee bid management.
• Collaborate with the Group sales network to expand the commercial pipeline.
• Handle any other ad-hoc tasks assigned by the MD/Business Development Director.

Requirements:

• Background in technical or commercial fields.
• Strong commercial understanding and business acumen.
• Proven sales track record in the maritime industry (minimum 10 years’ experience).
• Experience selling to shipowners and charterers.
• Skilled in direct sales.
• Willingness to travel frequently.
• Proficient in verbal and written communication.
• Hunter mentality with strong closing skills.
• Experience selling software solutions.
• Knowledge of the shipping and offshore sectors.
• Experience in energy optimization within the maritime industry is an advantage.
• Experience in marketing and producing marketing materials is an advantage.
• Previous experience as a mariner is an advantage.
• Holds a tertiary education with a recognized degree qualification.

• Overall management of Financial Accounting
• Manage 5 to 6 Accounting staff
• Manage financial statements, forecasts and reports in accordance with accounting standards and statutory requirements
• In conjunction with Finance Director prepares the financial information for yearly budget as well as the preparation of cost and management accounting matters
• Monitor the Company’s tax affairs and liaise with Company’s tax advisors on all tax related matters
• Monitor and reports on cash flow including long range forecasts
• Liaise with auditors and banks as required
• Review the accuracy and completeness of accounting work in the department

Job Requirements

• Degree holder
• 3 to 5 years relevant experience
• Company using MS Dynamic 365
• Work location at Bugis , near MRT
• 5 days work (8.30am to 5.30pm)
• Salary $6000 - $7200
• AWS / Performance Bonus

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Senior Business Development Manager – Institutional (Singapore)

As Senior Business Development Manager (Institutional) for Convera in Singapore, you will be responsible for selling FX payment, hedging products and API solutions to institutional clients (Alternative Investment Funds – AIF). You will be responsible for the end-to-end process of bringing in new clients, from lead generation to closing and maintaining the client relationship.

You will be responsible for:

• Approaching Alternative Investment Funds (AIFs) on behalf of the company to attract new clients
• Influencing clients, from the Managing Partners to CFOs and Treasurers of new and established Fund Managers and venture capital firms on benefits of executing spot and hedging needs through Convera.
• Consulting with AIFs, on their currency requirements, risk profile and payment solutions whilst progressing towards securing sustainable, profitable relationships.
• Performing market analysis, attending on and offline events and generating sufficient pipeline to ensure financial targets are achieved.
• Managing the full sales-cycle from lead sourcing, nurturing and on-boarding through to managing growth of the relationship to incorporate future investments within target clients’ fund structures
• Collaborating with colleagues from different departments within Convera.

You should apply if you have:

• A track record working in, or selling into, the AIF (Alternative Investment Funds) ecosystem is a MUST HAVE to be considered for this role. Please make this clear on your CV.
• Foreign Exchange knowledge/experience is highly desired but not essential
• A Reliable and transferable client base within AIF ecosystem (preferred)
• Experienced using the principles of consultative selling and customer acquisition (including networking events, trade fairs, cold calling, etc.)
• Ambitious, self-motivated, confident with high integrity and tenacity to outperform the competition.
• Financially acumen with knowledge of business needs for AIF clients
• Ability to demonstrate success in new business sales of regulated products in a dynamic environment consistent demonstration of achieving or exceeding targets.
• Demonstrable skills of executive corporate level negotiations and ability to build long-term client relationships.
• Ability to work individually, and to collaborate with others in a fast-paced, team environment, making quick decisions, and managing timelines.
• Previous demonstrated experience, working towards key performance indicators and individual targets to achieve weekly, quarterly, and annual goals.

About Convera

Convera is one of the largest non-bank payments companies in the world. We leverage decades of industry expertise and technology-led payment solutions to deliver smarter FX Risk management and movement to our clients around the globe. Convera serves more than 30,000 customers including small business owners, corporates, educational institutions, financial institutions, law firms and NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary plus commission based on success
• Great career growth and development opportunities in a global organization
• A flexible approach to work / hybrid home & office
• Generous employee benefits including insurance (health, disability, life) and retirement programs.
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
• Paid leave for volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform payments.

Apply now!

#LI-AS1

Mission:

- Develop Go to Market Strategies on the IDEC’s focused products for specific vertical markets in the APAC Region

- Meet the growth target of product group in the APAC

- Develop sales across APAC & Middle East as per assigned targets

- Assist distribution channel during customer visits to conduct design-in opportunity

- Regular visits to direct account/customers to maximize IDEC opportunities

- Generate NBO (New Business Opportunities)

- Maintain a strong level of relationship with Distributors & Direct Accounts

- Following the group's pricing and sales policies

- Provide timely and accurate weekly and monthly Sales report to the sales management

- Maintain and share competitive intelligence

- provide customers feedback, market trend and new product development ideas to the sales/product management

Main Tasks:

- Tracking product performance against target

- Provide go to market strategy and for successful penetration into the focused vertical markets, identifying suitable portfolio for specific vertical markets

- Sales management and mentoring of distributors in assigned territories to generate NBOs and achieve budget

- Periodic visits to the distributors to conduct business reviews and regular joint customer visits

- Raise and follow up special price enquiries, prepare quotations with objective to maximize margin

- Assist distributors during exhibitions both at Marcom level and physical presence during the event

- Finding new prospective distributors and customers when needed

- Analyzing feedback from various channels and proposal of actions to Management

- Collect and feedback any competition information

- Prepare and Manage Sales Forecast quarterly/yearly in conjunction with Company Business Plan

- Work with colleagues and managers to understand & promote Company strategy & objectives

- Presentation of periodic reports with activity analysis

- Any other reasonably duties define by direct manager

Key Performance Indicators:

- Achievement of company turnover objective

- Achievement of personal turnover objective

- Achievement of Product and Vertical market growth target

- Achievement of NBO generation & win (number to be defined)

Territory Focus: APAC and Middle East. Region to be defined (e.g. Singapore, Malaysia, Indonesia, Vietnam, Philippines, S. Korea, Australia)

Candidate Profile:

- Bachelor’s Degree in electrical engineering is preferred (not mandatory)

- Minimum of 4 years of experience in OEM or distribution sales, product management

- Experience working with multiple distribution channels

- Ability to translate customer requirements into workable solutions

- Strong oral and written communications skills

- Strong technical aptitude & the ability to understand & communicate technical information

- Strong organizational skills & the ability to coordinate multiple projects simultaneously

- Able to travel overseas as required

- Good attention to detail and strong follow-up skills

- Ability to analyse sales results, interpret data and prepare action plan accordingly

- Knowledge of Microsoft Word, Excel and PowerPoint

- Experience with Salesforce.com is a plus (not mandatory)

- Posess a driving licence and car is desired (not mandatory)

Attractive package based on fixed salary + Variable bonus based on KPI’s achievement + Local travel allowance + Telephone allowance.

Remuneration:

• Base Salary: $6,000 - $8,000, Sales is on 60:40 pay mixed
• Transport allowance of $850 per month (provided if have own vehicle for travelling)

Responsibilities:

• Cultivate, maintain, and grow relationships with new and existing accounts to increase business opportunities and ensure excellent client relations.
• Prepare customer proposals, respond to tenders and RFQs in collaboration with Service Delivery and Project Managers.
• Develop presales materials, including brochures, presentations, and maintain proposal records while tracking project deliveries.
• Support the sales team with forecasting and pipeline management.
• Understand project execution and delivery processes; gather client requirements, perform analysis, and prepare functional and service specification documents.
• Drive sales to meet revenue targets by identifying new market opportunities and acquiring new customer accounts.
• Deliver tailored sales presentations that address client needs and drive growth.
• Conduct prospecting, cold calling, customer qualification, presentations, proposal preparation, and objection handling to close sales.
• Maintain strong customer relationships post-sales and submit timely sales reports to management.
• Perform any additional duties as required or assigned.

Requirements:

• Bachelor’s Degree in Business Administration, Marketing, or a related discipline.
• Minimum 6 years of experience in the IT industry, including at least 4 years in services-related sales.
• Proven experience in services sales, including participation in tender and bidding processes.
• Strong skills in account management, relationship building, and maintaining client accounts.
• Ability to work collaboratively with team members across functions.

What We Offer:

• A dynamic environment with opportunities to make a significant impact on the business.
• Collaborative and supportive team culture.
• Competitive salary and performance-based incentives.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Key Responsibilities:

• Have handled 5 - 6 projects
• JIRA experience
• 7 years of project management experience
• Software Application Project management
• Handled 10 people Team
• Managed Government projects
• PMP or relevant certifications (preferable)
• Managed Cloud based projects

Work Location(s):

Primary : Mountbatten

Secondary : one-north (only when required)

RESPONSIBILITIES AND DUTIES

• As an Information / BIM Manager, you will be responsible for ensuring that our client’s digital content is produced, stored, shared, and exploited using the latest technologies and practices.
• Establish and lead a team to undertake the functions of effective information management as identified in ISO 19650 throughout our projects' lifecycles, where the client is either the Lead Appointed Party or an Appointed Party.
• Review Client Information Requirements (EIRs) and perform the role and responsibilities of the Project Information Manager as identified in ISO 19650
• Work with the appointing parties to understand the Project's: Information Requirements; Delivery Milestones; Information Standards; Production methods and procedures; reference information and shared resources; Information Management protocol.
• Work with our Design and Bid Teams to establish the Pre-Appointment BIM Execution Plan including capability assessments and mobilization plans
• Contribute to the project risk register and tender response.
• Develop the BIM execution plan and define the Master Information Delivery Plan in collaboration with the Design and Project Management Teams.
• Define delivery strategy for complex multi-disciplinary projects as part of the BIM Execution Plan:
• Information Exchange Processes
• Onboarding strategy for delivery team members
• Liaise with client representatives to articulate delivery strategy and ensure alignment with client requirements. Advise upon any queries raised by client BIM representatives in conjunction with the project delivery team.
• Support the mobilization process, working with tools, SMEs, and technical leadership to configure elements such as the CDE and design delivery tools, to enable the delivery of the Appointing Parties' requirements.
• Use the information management team to guide, support, and audit task teams in the delivery of their Task Information Delivery Plans, to meet the Appointing Parties Requirements.
• Provide detailed advice and support to our teams to ensure that project delivery is in compliance with the BIM Execution plan and client requirements:
• Ensure BIM models are set up according to Project Information Standards
• Ensure workflows and processes outlined are followed for the creation, review, sharing, and coordination of information
• Update the BIM Execution Plan as required over the project lifecycle
• Support project team in the utilization of CDE

Desired Skills and Experience

• Degree level or equivalent qualification in Architecture, Civil Engineering, Structural, or other disciplines relevant to the AEC Industry
• A thorough understanding of the data, information management, BIM agendas within Singapore, and the standards and documents for implementation in design and construction projects.
• A willingness to challenge conventions both internally and with our clients with the aim of delivering our projects much more effectively.
• This role requires candidates able to demonstrate leadership in the delivery of BIM and Information Management systems and processes, with a proven ability to engage and drive both learning and delivery
• A real passion and drive to make Information Management the center of our integrated delivery approach. To do this you’ll need to have a wide range of positive behaviors including being collaborative, open, empathetic, enthusiastic, resilient, tenacious, hardworking, and delivery orientated.
• Excellent communication and presentation skills with experience in interfacing with clients and BIM Experts from international organizations.
• Knowledge of Standards and Processes defined in ISO 19650
• Minimum 5 years experience in the delivery of multi-disciplinary BIM projects in Singapore and SEA and/or overseas with practical experience in the role of BIM Lead, BIM Co-ordinator, or BIM Manager
• Expert knowledge of BIM authoring tools such as Open Building, Open Roads Connection Edition, Microsation, Synchro Pro, Projectwise 365, OpenPlant PID, OpenRoads, Bentley ITwin, Bentley View Connect, Autocad, Bluebeam/Adobe Acrobat , etc in the delivery of multi-disciplinary projects
• Expert knowledge of BIM federation and co-ordination platforms such as Navisworks, VRcollab, Revizto, BIMTrack
• Expert knowledge of CDEs such as BIM360
• Knowledge of BIM applications for uses such as construction sequencing, quantity takeoffs, virtual reality, digital twin, and asset management is desirable but not mandatory
• Knowledge of automation tools such as Dynamo is desirable but not mandatory.

JOB DESCRIPTION

Operations Assistant Manager's responsibilities include, but are not limited to:

1) Customer Service

· Attend to all walk-in potential customers and existing parents, phone calls and emails promptly and professionally

· Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students

· Upkeep of Centre’s student management system and perform audit of system regularly

· Preparation of sales presentation kits

· Training of new and existing customer service executive

2) Administration

· Prepare invoices and handle payment collection

· Prepare debtors listings and send reminders for late payment

· Maintain petty cash and prepare daily collection report

· Assist the operation manager manager with resource management and team management

· Perform ad-hoc duties assigned by the operations manager.

3) Support for Operations Manager

· Work with various stakeholders to resolve any conflicts or issues

JOB REQUIREMENTS

1) Qualifications:

• At least Diploma in any discipline (Full time)
• Experience: Prior customer service-related job experience is needed

2) Working hours:

• Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm) with lunch and dinner break.
• The selected candidate is expected to work 4 weekdays and 1 weekend or 3 weekdays and 2 weekends.

3) Gross monthly Salary: $3,000.00 - $4,000.00

4) Language abilities: Must be able to converse in English and Mandarin in order to liaise with the Chinese speaking parents

5) Computer literacy skills: MS Office, Zoom, Google Drive, AI-generative apps

6) Personalities: Warm, positive, self-motivating, good organization skills and interpersonal skills. A strong problem-solving team player.

CAREER ADVANCEMENT

In-house training will be provided. Employees will be sent to courses relevant to their job scope from time to time. Employees who display strong leadership abilities will be groomed to eventually take the position of operations manager.

Kindly note that only shortlisted candidates will be contacted within 2 weeks.

Hiring for Westgate!

Physically fit and proactive, standing working environment.

Responsible for managing the daily operations of the restaurant, including maintenance, inventory and ordering of food and supplies, ensure customer satisfactionand great dining experience.

Hiring and training junior level according to meet company expectation.

Provide excellent service to both external and internal customers.

Good people management skills to handle staff.

Possess positive behaviour and good learning attitude.

Proactive and a good team player.

Good listening and thinking skills.

Hands on and skilled on basic operation works.

5-5.5 working days, minimum 6 off days per month.