Total 95,063 Full-time customer service manager job vacancies in Singapore

Who we are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Position: Technical Project Manager

Agencies Supported: Singapore

Department: PM

Reporting Structure: Head of Delivery

Location: Singapore

Geographic Scope: Singapore/India/ Netherlands/ EMEA

Overall Summary of the role:

The Technical Project Manager will be based in Singapore and will lead the delivery of offshore ecommerce, mobile and martech projects out of India which is the VML APAC Technology Hub,

The role of the Technical Project Manager is to plan, document, execute and deliver global transformation projects of varying scale and complexity, ensuring adherence to strict schedules and keeping within budget. The Technical Project Manager will need to be self-sufficient and must possess a solid understanding of both the Project Lifecycle and Project Management best practices.

The role will work closely with other team members across geographies to set high standards, ensure knowledge transfer and support the development of the individual team members.

Key Responsibilities:

Project Management:

• Manage the entire project lifecycle, from initiation to closure, ensuring timely delivery and adherence to project scope, budget, and quality standards.
  • Lead the management of project of varying scale by developing robust plans, managing budgets, monitoring progress, executing delivery and continued adoption.
  • Manage globally distributed virtual project resources, ensuring project objectives and goals are communicated and understood, and roles & responsibilities are defined and accepted.
  • Troubleshoot and coordinate resolutions to issues related to the delivery of the project
  • Ensure project closure process & documentation is formally completed and communicated
  • Develop and maintain detailed project plans, including work breakdown structures, resource allocation, and timelines.
  • Track project progress, identify risks and issues, and implement mitigation strategies.
  • Facilitate effective communication and collaboration among project team members, stakeholders, and clients.

Technical Expertise:

• Possess a strong understanding of ecommerce, mobile, and martech systems, particularly Salesforce and Adobe.
• Collaborate with developers to ensure technical feasibility and alignment with project objectives.
• Provide technical guidance and support to project teams.

Client Relationship Management:

• Serve as the primary point of contact for clients, building strong relationships and ensuring their satisfaction.
• Effectively communicate project status, progress, and challenges to clients.
• Manage client expectations and address their concerns in a timely and professional manner.

Offshore Team Management:

• Manage and coordinate offshore project teams based in India.
• Foster a positive and productive work environment for offshore team members.
• Provide mentorship and guidance to team members, promoting their professional development.

Key Candidate Requirements

The Technical Project Manager must have demonstrable experience in the following competencies

• Proven experience as a Technical Project Manager, preferably in the ecommerce, mobile, or martech industry.
• Understanding of project management methodologies (e.g., Agile, Waterfall).
• Experience managing offshore projects in India.
• Excellent communication and interpersonal skills, both verbal and written.
• Ability to work independently and as part of a team.
• Proficiency in Hindi is a significant advantage.
• Experience working with distributed teams is preferred.
• Scope Management: The ability to control the work included in a project, ensuring that all work that has been scoped and can be delivered against an agreed schedule
• Time Management: The ability to ensure timely completion of projects, including activity (task) definition and sequencing processes
• Cost Management: the ability to plan, estimate and control costs so that the project can be completed within the approved budget. This includes resource planning, cost budgeting and project reconciliation.
• Quality Management: The ability to ensure that project delivery meets the quality needs for which the project as defined
• Resource Management: The ability to task manage globally distributed project teams; this includes aligning on project objectives and goals, defining roles in the project and assigning project team members to those roles
• Change Management – Ensuring all change management consideration are captured, planned, managed and successfully delivered
• Risk Management: The ability to identify, analyse, and appropriately respond to project risk
• Formal PM qualification and 5+ Years Project Management experience -Prince2/PMI/APM/others
• Ideally 2+ Years Change Management experience
• Experience of working in a decoupled environment and collaborating effectively with other geographical operation and third-party supplier
• Ideally experience with media/advertising production operation, and interest in related & emerging technologies

Desirable Skills

• Formal Change Management qualification – Prosci/Change Management Institute (CMI)/APMG/other
• Recent experience within a Systems Integrator, Software Development, or Technology company.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn.

Who we are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Position: Technical Project Manager

Agencies Supported: Singapore

Department: PM

Reporting Structure: Head of Delivery

Location: Singapore

Geographic Scope: Singapore/India/ Netherlands/ EMEA

Overall Summary of the role:

The Technical Project Manager will be based in Singapore and will lead the delivery of offshore ecommerce, mobile and martech projects out of India which is the VML APAC Technology Hub,

The role of the Technical Project Manager is to plan, document, execute and deliver global transformation projects of varying scale and complexity, ensuring adherence to strict schedules and keeping within budget. The Technical Project Manager will need to be self-sufficient and must possess a solid understanding of both the Project Lifecycle and Project Management best practices.

The role will work closely with other team members across geographies to set high standards, ensure knowledge transfer and support the development of the individual team members.

Key Responsibilities:

Project Management:

• Manage the entire project lifecycle, from initiation to closure, ensuring timely delivery and adherence to project scope, budget, and quality standards.Lead the management of project of varying scale by developing robust plans, managing budgets, monitoring progress, executing delivery and continued adoption.
  Manage globally distributed virtual project resources, ensuring project objectives and goals are communicated and understood, and roles & responsibilities are defined and accepted.
  Troubleshoot and coordinate resolutions to issues related to the delivery of the project
  Ensure project closure process & documentation is formally completed and communicated
  Develop and maintain detailed project plans, including work breakdown structures, resource allocation, and timelines.
  Track project progress, identify risks and issues, and implement mitigation strategies.
  Facilitate effective communication and collaboration among project team members, stakeholders, and clients.
  

Technical Expertise:

• Possess a strong understanding of ecommerce, mobile, and martech systems, particularly Salesforce and Adobe.
• Collaborate with developers to ensure technical feasibility and alignment with project objectives.
• Provide technical guidance and support to project teams.

Client Relationship Management:

• Serve as the primary point of contact for clients, building strong relationships and ensuring their satisfaction.
• Effectively communicate project status, progress, and challenges to clients.
• Manage client expectations and address their concerns in a timely and professional manner.

Offshore Team Management:

• Manage and coordinate offshore project teams based in India.
• Foster a positive and productive work environment for offshore team members.
• Provide mentorship and guidance to team members, promoting their professional development.

Key Candidate Requirements

The Technical Project Manager must have demonstrable experience in the following competencies

• Proven experience as a Technical Project Manager, preferably in the ecommerce, mobile, or martech industry.
• Understanding of project management methodologies (e.g., Agile, Waterfall).
• Experience managing offshore projects in India.
• Excellent communication and interpersonal skills, both verbal and written.
• Ability to work independently and as part of a team.
• Proficiency in Hindi is a significant advantage.
• Experience working with distributed teams is preferred.
• Scope Management: The ability to control the work included in a project, ensuring that all work that has been scoped and can be delivered against an agreed schedule
• Time Management: The ability to ensure timely completion of projects, including activity (task) definition and sequencing processes
• Cost Management: the ability to plan, estimate and control costs so that the project can be completed within the approved budget. This includes resource planning, cost budgeting and project reconciliation.
• Quality Management: The ability to ensure that project delivery meets the quality needs for which the project as defined
• Resource Management: The ability to task manage globally distributed project teams; this includes aligning on project objectives and goals, defining roles in the project and assigning project team members to those roles
• Change Management – Ensuring all change management consideration are captured, planned, managed and successfully delivered
• Risk Management: The ability to identify, analyse, and appropriately respond to project risk
• Formal PM qualification and 5+ Years Project Management experience -Prince2/PMI/APM/others
• Ideally 2+ Years Change Management experience
• Experience of working in a decoupled environment and collaborating effectively with other geographical operation and third-party supplier
• Ideally experience with media/advertising production operation, and interest in related & emerging technologies

Desirable Skills

• Formal Change Management qualification – Prosci/Change Management Institute (CMI)/APMG/other
• Recent experience within a Systems Integrator, Software Development, or Technology company.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn.

As part of PwC South East Asia Consulting's business, we help our clients in solving their most important and challenging business problems. Every day we challenge ourselves to do what matters most for our clients, our people and for the society. We offer the opportunity to be part of a firm that has the purpose of building trust in society and solving important problems, that gives you the opportunity to work with inspiring leaders and talented professionals to deliver outstanding value to our clients in a culture that is diverse, inclusive, collaborative and one that provides exceptional career experience.

About the Team

PwC SEAC’s Digital Transformation Practice’s vision is to create meaningful relationships with our clients by powering the next generation digital enterprise.

The Digital Transformation practice works with our clients to build a legacy of improvement and performance, working with leading enterprise applications including those in the cloud.

Our focus areas on Enterprise Applications are SAP, Workday, Oracle, Microsoft and Salesforce.

About the Role

• Effectively contribute in business process improvement and ERP (SAP S/4HANA) enablement initiatives
• Conduct business needs analysis and identify key business challenges with the client teams and key stakeholders.
• Identify improvement opportunities to achieve clients’ desired business outcomes.
• Define ‘To-Be’ stage of processes, solution application requirement and performance measurements.
• Assist and perform deployment activities and measure achievement of desired outcomes.
• Involve in change for large scale multi-site SAP FICO Implementation (SAP S/4HANA), and other related transformational change efforts, including but not limited to efficiency and effectiveness initiatives; organizational restructurings; organizational capabilities development.
• Support pursuit team with gaining access to tenders, build proposals, win work and deliver projects.

About You

• A recognised Bachelor’s Degree qualification
• At least 8 years' relevant SAP consulting experience in a professional services environment, with a large or boutique consulting firm, or serving as an internal consultant within industry
  Hands-on functional configuration and design experience with SAP Finance/FICO.
• Minimum 5-7 end to end implementation projects experience
• Demonstrates ability as a workstream lead with extensive knowledge and understanding of SAP S/4HANA application-based solutions and proficiency in end-to-end integration with other functional modules e.g. FICO/SD/MM/EWM/PP/TRM/Ariba/SuccessFactors/Concur/SAP Analytics Cloud
• Demonstrates success with identifying and addressing client needs by building, maintaining, and utilising networks of client relationships and community involvement; communicating value propositions; and, preparing and/or coordinating complex written and verbal materials
• Experience in SAP FICO S4HANA Conversion, Implementation, Upgrade, Rollout
• Ability to develop, implement and support complex business processes in an SAP environment
• Strong in problem solving skills and able to understand how business processes work and integrate in multiple technology platforms environment
• Ability to demonstrate strong abilities and/or a proven record of success as a team leader: supervising teams to create an atmosphere of trust; and coaching staff including providing timely meaningful written and verbal feedback
• Foster team collaboration within the workstream and across functional/technical teams
• Flexibility to travel in the region when required

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.
• Liaise with banks on forign exchange activities when required
• Any ad-hoc duty as given

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Description

As the Software Engineering Manager, you will lead the software development team in delivering robust, scalable, and secure systems for Project WATT. You will ensure technical solutions align with business objectives while mentoring the team, resolving challenges, and collaborating across departments to drive innovation in our mobile electric vehicle charging program.

Responsibilities:

• Technical Leadership: Collaborate with the current technical leadership to enhance and oversee the development of core systems for WATT, the mobile electric vehicle charging program, ensuring high-quality deliverables and adherence to project timelines.
• Code Management: Establish and enforce best practices for version control, code reviews, and documentation to maintain a clean, maintainable, and scalable codebase.
• Data Security Management: Implement and monitor robust security protocols to safeguard sensitive data, including user information and operational analytics, in compliance with industry standards and regulations.
• Team Mentorship: Focus on expanding the team’s technical capabilities, including coding expertise, to drive scalability, reliability, and innovation. Provide technical guidance and professional development opportunities for team members, fostering a culture of continuous learning and innovation.
• System Optimization: Design and implement robust software architectures that align with best practices and industry standards, ensuring scalability, reliability, and performance. Continuously identify and address optimization opportunities to enhance software efficiency and maintain operational excellence.
• Resource Alignment: Strategically assess current and future technical needs, recommending tools, technologies, and resources to enhance development efficiency and team capabilities. Proactively identify and address technical challenges, ensuring project timelines and quality benchmarks are met, while aligning technical goals with overarching business objectives.

Requirements:

• Bachelor's or Master's Degree in Computer Science, Software Engineering, or a related field.
• Minimum of 8 years of experience in software development, with at least 3 years in a leadership or mentoring role.
• Strong coding expertise in full-stack development, including backend systems, APIs, and front-end technologies.
• Hands-on experience with ROS (Robot Operating System), LIDAR, and IoT technologies is highly desirable.
• Exceptional communication skills with the ability to collaborate effectively across teams and with external stakeholders.
• Strong problem-solving abilities and a proactive approach to identifying and addressing challenges.
• Proven ability to work collaboratively in a team-oriented environment and to enhance existing team strengths.
• Familiarity with agile development methodologies and the ability to implement modern software engineering practices.

Reporting to:

Technical Lead

Job Description

· Plan and coordinate the development of the business cases, ensuring that projects are executed to meet identified business needs and outcome, within agreed parameters of cost, duration and quality.

· Handle and timely execute the procurement of digital systems.

· Assess and apply the appropriate project management methodologies, such as Agile practices, to ensure project success.

· Identify potential project risks and the implications to the organisation and recommend mitigating measures.

· Actively engage and motivate various key partners to deliver and effect positive change in our digital products.

· Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related field.

· At least 5 years of relevant working experience as a Project Manager in at least 2 full project development life cycles, with at least one using Agile methodology.

· Strong vendor management and interpersonal ability.

· Strong analytical, conceptualisation and problem-solving skills.

· An adaptable and enterprising personality, with willingness to pick new knowledge and take thoughtful risks.

· Be motivated by innovation to achieve tangible business outcomes.

· Strong presentation skills, both written and verbal, to positively influence key partners.

· Strong risk management and proactive planning.

· Experience in local public sector technical implementations/support project is an added advantage

Preferred Skills:

· Project Management-related certifications such as CITPM, COMIT or PMP.

· Agile-related certification such as Certified Scrum Master.

· Stakeholder management, conflict management

• Experience in both client-side and agency-side roles in a specialist insights capacity
• Proven ability to influence & manage internal and external stakeholders
• Compelling storytelling skills to drive insights to action

About the Opportunity

As the Insights Manager – Advanced Nutrition, you will play a critical role in delivering consumer & customer insight led demand choices & de-risking winning sales and marketing activation across Anlene and Anmum brands.

You will be responsible for shaping consumer & customer category/brand growth drivers and insights that create a clear path to demand and delivering the strategic insight roadmap that solves for key insight gaps for Fonterra to win in consumer brands. Above all else, you will consistently bring the voice of the consumer & customer to the forefront of every decision to drive sustainable behaviour change.

Role Accountabilities

Strategic Insights & Innovation:

• Deliver deep consumer, category, country, channel, and competitive insights into global category, brand, and channel plans.
• Identify key growth drivers and innovation platforms to scale growth across brands, channels, and countries.
• Collaborate with Innovation teams to intersect consumer, market, and scientific/technological signals of change to fuel innovative ideas.

Strategic Insight Roadmap:

• Build and deliver a pipeline of priority insight projects addressing key need gaps.
• Ensure effective storytelling through debriefs and workshops to drive actionability.
• Drive the application of insights across both central and market teams.

Consumer/Customer Closeness:

• Support the ongoing qualitative capture of consumer and customer empathy insights for the advanced dairy portfolio.
• Share the heartbeat of consumers and customers with stakeholders to provide clarity on core customer jobs to be done.
• Collaborate with central and in-market teams to translate insights into prioritized customer improvement initiatives.

Data-Driven Decision Making:

• Build strong relationships with Data & Analytics suppliers to ensure the relevance and evolution of key data products.
• Brief in new business dashboards and analytics application requirements.
• Influence support for building and scaling these initiatives with other teams.

Ad-hoc Insight & Customer Partnership Support:

• Prioritize and deliver ad-hoc insight support requests from central and local sales, marketing, and business development/innovation stakeholders.
• Leverage existing Fonterra tools and platforms to deliver efficient insights.

Business Partner Leadership:

• Partner with Global Anlene and Anmum marketing teams to translate business objectives into audience/segment and portfolio marketing, innovation, and sales choices.
• Ensure advanced dairy portfolio initiatives are built on winning value propositions that address key customer tensions.
• Drive effective sales and marketing activation to outperform competitors.

About You

• Bachelor's degree, ideally in business, management, marketing, or human sciences.
• Minimum 10 years of experience in a large global food business, with experience managing a portfolio across Asian business units.
• Experience in both client-side and agency-side roles in a specialist insights capacity.
• Ability to facilitate insight generation/deployment workshops, building and deploying consumer/customer insight models and frameworks, and strategic plan building or innovation development.
• Proven ability to influence, manage, and facilitate a group of internal and external stakeholders.
• Compelling storytelling skills to drive insights to action.
• Qualitative and quantitative primary research design across various tools and methodologies.
• Expertise in managing multi-country projects and senior cross-functional stakeholder relationships.
• Strong commercial acumen, analytical, numeracy, communication, and presentation skills.
• People skills, including remote collaboration and effective stakeholder management.
• Local and international business acumen, with a deep understanding of Fonterra's strategy and market dynamics.

Our Co-operative

Te Mātāpuna toa takitini

Fonterra’s strength is in the collective.

We are a Co-operative created and owned by Aotearoa New Zealand dairy farmers. Our rich history is built on farming families working together to share the natural goodness of our dairy with the world.

Collaboration, innovation, and passion was the cornerstone of our creation and something we continue to value today through our commitment to care for the land, our animals, and every drop of milk. Our milk creates goodness through nutritious food with safe, quality ingredients that are loved in New Zealand and around the world.

Roles & Responsibilities

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment
• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• Provide foreign exchange services to customers
• Keep track of updated currencies
• Making sure cash amount always tally
• Handling back-end remittance operations and data handling

Requirements:

• Meticulous in handling money and data
• Educational Background: Possess at least a Bachelor's degree in Finance.
• Ability to work under pressure and adapt to changing situations
• Able to work on weekends and Public holidays when required.
• Proven leadership and management skills.
• Strong creativity and ability to balance tradition with innovation
• experince in AML Systems.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Assist Sr. Manager in guiding co-workers in P&C UW Broking
• To contribute and achieve profitability and growth for P&C business
• Assist in the management of existing P&C portfolio and developing new business portfolio
• Underwrite and determine an acceptable pricing and terms, within underwriting authority on all P&C business
• Assess risk and determine the coverage position
• Assess quantum analysis and legal liability assessment where appropriate while ensuring that company's policy, procedures, the assigned authority limits and regulatory requirements are adhered to at all times.
• Relationship management with broking intermediaries or direct clients on renewal of existing accounts and maximizing revenue
• Other duties assigned

Requirement:

• Degree/Professional Insurance qualification.
• At least 7 years of relevant experience.
• Familiar with local market mechanism and practices
• Good working knowledge of underwriting methodology.
• Demonstrated sound judgement and initiative in working within underwriting guidelines.
• Ability to develop and foster relationships within and outside the company and interact effectively with multiple stakeholders.
• Dynamic, organized and possess good written and oral communication skills.
• Ability to work independently and collaboratively, think critically, and problem-solve.

Some key responsibilities, although not exhaustive, include:

• Handle full spectrum of HR & Admin function.
• Manage the recruitment process and ensure candidates fit the role and company culture.
• Coordinate and manage the orientation of new employees, process probationary reviews, employee evaluations, and terminations
• Efficiently use different recruitment tactics such as careers website, social media, job boards, headhunting and LinkedIn to attract talent
• Plan and develop Talent Pools for the business in order to meet the requirements of the Hiring Plan
• Assist in administering a wide range of HR matters in areas such as manpower planning and recruitment, compensation & benefits, and performance management exercise
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Design and implement human resources policies and procedures in line with corporate goals
• Process monthly payroll, Foreign levy, and tax-related matters
• Understand and adhere to all pertinent labor laws
• Administer employee compensation, training and benefit programs
• Point of contact to liaise with external vendors for HQ building and Retail Outlet facilities maintenance including Fire Alarm System, Air Conditioner & Renovation
• Managing of Company Insurance including submitting claims and renewal
• In charge of the administration of corporate affairs including stationery inventory, license renewal and CEO’s personal matters

Requirements:

Technical Competencies:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in Human Resource Management or equivalent.
• At least 3 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Microsoft Office, Infotech
• Preferably Manager specialized in Human Resources or equivalent.

Core Competencies:

• Excellent oral, written, and interpersonal communications skills, adept at dealing with and engaging people at all levels.
• Skilled at establishing and cultivating strong relationships with peers; across different levels of the organization and externally.
• Exceptional analytical and problem-solving skills

Job Description

• Lead the process and mechanical team for process plant EPC project, including design, engineering, supporting procurement & installation, and testing & commissioning works
• Review tender specifications and meticulously evaluate vendor proposals for process mechanical equipment, propose suitable equipment brands for tender submission and procurement, prepare cost estimations for process mechanical work during the tender stage
• Provide support during the procurement, contract negotiation, and progress claim processes throughout project execution
• Lead testing and commissioning activities, ensuring the seamless transition to operational status
• Plan and manage the process mechanical work schedule, and keep the Management Team informed of project progress, emerging issues, and resource requirements
• Deliver technical presentations to clients and consultants, responding to their inquiries and comments in a professional manner
• Manage the process mechanical suppliers and subcontractors according to establish schedule and quality requirement

Requirements

• Minimum bachelor degree in Chemical/Environmental/Mechanical Engineering or Equivalent.
• Minimum 8 years’ proven experience in process/mechanical design of process plant (incineration plant, water/wastewater plant, etc.), at least 2 years’ experience in leadership or team lead role. Experience in the Flue Gas Desulphurization (FGD) wastewater treatment system is an advantage.
• In-depth knowledge of relevant industry standards and Singapore codes of practice.
• Exceptional problem-solving and troubleshooting skills, with a track record of resolving complex technical issues.
• Proficiency in using commonly used software applications such as MS Office.
• Familiarity with Naviswork and Bentley View Software for P&ID is considered an added advantage.
• Strong leadership abilities, including the capability to lead a team effectively.
• Excellent interpersonal and communication skills to facilitate technical discussions and collaborate effectively with individuals at all levels within the organization.

. JOB DESCRIPTION

Job Title

Carpentry production manager

Occupation

Supervisor and General Foreman (Furniture and Related Products Manufacturing)

Job Description & Requirements

Roles & Responsibilities

Must have at least 5 years experience

Must follow instruction and hard working and cooperative

Liaising with clients, suppliers and other construction professionals

Reading blueprints and designs to work to specifications prepared by other construction professionals, architects and building code recommendations

Starting from cutting and paste to build and install the finished carpentry work at the project site.

Good knowledge with the materials.

Good understanding of the drawings.

Good time management and teamwork spirits.

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

The Company

Our esteemed client, a leading global law firm, is seeking a dynamic and results-driven Revenue Control Manager to collaborate closely with Partners and Lawyers. This pivotal role focuses on supporting practice groups by delivering accurate and timely management information, actively managing significant matters through budgeting and tracking, and driving the collection of outstanding bills to optimize financial performance. They are seeking for commercial finance talents with billing/ bill room experiences, working with Managing Partners / revenue generating leaders.

The Role

The role involves providing and analyzing accurate, timely management information to support practice groups while actively managing significant matters, including budgeting, tracking, and optimizing bill collection to enhance firm profitability. Acting as a key interface between back-office accounting and fee-earning departments across Asia, the position requires close collaboration with firm members, senior partners, and practice group leaders. Key responsibilities include liaising with partners and billing associates to create detailed mandate-level budgets for larger matters, managing budgets by allocating fee-earner resources, defining work phases, and preparing reports for the Pricing Committee. The role also entails setting up and monitoring budgets in the firm’s financial systems, overseeing working capital components, and developing robust revenue support and credit control policies and procedures.

Your Profile

The ideal candidate should possess a tertiary education with strong proficiency in Excel (including modeling at an intermediate to advanced level) and MS Word, alongside excellent data analysis and interpretation skills. Experience in a legal practice supporting partners and senior staff is essential, with familiarity in Power BI, Excel XLCube, and 3e considered an advantage. A solid commercial understanding of the drivers within a legal practice, persuasive and influencing abilities, and report-writing experience are highly valued. Candidates should demonstrate a good analytical mind, a positive work attitude, and a strong sense of responsibility and ethics. Excellent verbal and written communication skills, exceptional attention to detail, organizational and time management abilities, and the capacity to handle multiple priorities are critical. Quick adaptability to new processes and systems, along with knowledge of Asia indirect tax, would be advantageous. Additionally, a pro-active and positive team-oriented approach, strong communication skills with international teams, confidence in dealing with partners and senior staff, and the ability to build trusted relationships with key stakeholders are highly desirable attributes.

Apply Today

Please send your resume, in WORD format only and quote reference number SN13120753, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

We are seeking a BIM Manager specializing in Mechanical and Electrical (M&E) systems to join our team in Singapore. In this pivotal role, you will lead our BIM implementation efforts for M&E projects, ensuring seamless integration of building systems and optimizing our design and construction processes.

• Develop and implement BIM strategies for M&E projects, aligning with organizational goals and industry best practices
• Coordinate with various disciplines (architecture, structural, and M&E) to ensure proper integration of building systems in BIM models
• Establish and maintain BIM standards, protocols, and workflows for M&E projects
• Conduct quality assurance checks on BIM models to ensure accuracy and compliance with project requirements
• Collaborate with project managers and clients to define BIM deliverables and ensure timely completion
• Troubleshoot complex modeling issues and provide innovative solutions
• Stay updated on the latest BIM technologies and M&E systems advancements, implementing improvements as necessary
• Preparation of BEP
• Liaise with external stakeholders, including consultants and contractors, to ensure smooth BIM execution throughout the project lifecycle

Requirements:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field
• Minimum 5-7 years of experience in BIM implementation for M&E projects
• Proficiency in BIM software, particularly Autodesk Revit and Navisworks
• Strong knowledge of M&E systems and design principles
• Demonstrated experience in managing BIM teams and coordinating with multiple disciplines
• Excellent project management skills with the ability to handle multiple projects simultaneously
• In-depth understanding of M&E systems in building construction
• Familiarity with local building codes and standards in Singapore
• Ability to adapt to evolving technologies and industry trends

Compliance

• Analyse internal operational systems to ensure compliance with contractual requirements and works standards.
• Create, modify, update and implement the work methodology and procedure.
• Develop risk management strategies and managing company’s WSH requirements.
• Design control systems to address cases of violation of operational direction.
• Planning and arranging training programs for staff to meet contractual & regulatory requirements.
• Liaise with other department to ensure that operation department is in line with company’s policies.
• Advise and report to the executive management on operational related matter, risks and any other policy development.

Quality

· Oversee and point of contact for implementation of smart technology for the entire organisation. (Robotics, smart system and TMS)

• Provide strategic advice to the project staff for the understanding & identification contractual requirements
• Review of any project related correspondence and proposing a suitable strategy for preparing the response and advising on potential contractual implications arising therefrom.
• Ensure that signed contracts are communicated to project staffs and to provide contract awareness, interpretation and advice to project team.
• Formulating monthly project budgeting report for senior management monitoring and analysis.
• Perform, ensure, monitor & checking of all project monthly report submission/ claims requirements for billing.
• Assist in ISO audit and implementation

Operation

Managing certain high-profile contract/Site

Handle the day to day operational requirements

Company Overview:

Qi Tian is a leading provider of custom full-home solutions, specializing in wood and iron structures for residential and commercial spaces. We pride ourselves on delivering high-quality, sustainable, and innovative products.

We are currently looking for a Production & Product Manager to join our dynamic team. This role is essential to streamline production processes, manage resources effectively, and ensure the delivery of exceptional products.

Key Responsibilities:

• Oversee the production line operations, ensuring optimal allocation of manpower, materials, and machinery.

• Develop and implement strategies to improve production efficiency and reduce waste.

• Manage inventory of raw materials, including wood and iron, and ensure timely procurement.

• Coordinate production schedules to meet customer demands and project deadlines.

• Supervise and train team members, fostering a culture of collaboration and excellence.

• Ensure adherence to quality standards and safety regulations.

• Maintain clear communication between production, logistics, and sales teams to ensure smooth operations.

• Provide technical expertise in board materials, including understanding specifications and applications.

Requirements:

• Proven experience in production management, preferably in wood or metal manufacturing.

• Strong knowledge of board materials (e.g., plywood, MDF, particleboard) and ironwork.

• Excellent organizational and problem-solving skills.

• Ability to optimize workflows and allocate resources effectively.

• Familiarity with production machinery and maintenance processes.

• Strong leadership and team management skills.

• Fluent in English; additional languages are a plus.

What We Offer:

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career growth.

• A collaborative and innovative work environment.

Salary: $4500+commision, 6 days a week, 7 days leave a year, 7 days mc a year

Location: Singapore

If you are passionate about leading a production team and have a keen understanding of custom wood and ironworks, we want to hear from you!

How to Apply:

Send your resume and cover letter to [your email address]. Please include “Production & Product Manager Application” in the subject line.

Join us in shaping the future of custom home solutions!

The Recruitment Manager is responsible for leading a team of Recruiters with a sole focus on sourcing, recruiting, screening/assessing, and submitting qualified candidates to our clients, as well as providing leads and market intelligence direct to the sales functions.

The Recruitment Manager must be highly organised, able to work in a fast-paced and adapting environment to ensure the successful fulfilment of job orders.

This individual will work closely with both the Sales and Strategic Accounts Teams to define roles and priorities to ensure this is cascaded to the Recruitment Team, fostering impactful service delivery and collaboration across the Sales, Strategic Accounts and Recruitment teams.

Responsibilities:

• Work with senior leaders to develop the engagement and recruitment strategy.
• Lead the Recruitment Team using KPIs and regularly track candidate pipelines, priorities, and performance metrics to share within the team and the wider Sales and Strategic Account Teams.
• Ensure recruiter productivity is met and exceeded.
• Responsible for driving fill ratios and ensuring we are filling a high percentage of the roles we are receiving.
• Lead the Recruitment Team in fostering strong collaborative relations with both the Sales and Strategic Account Teams
• Responsible for building candidate target lists and talent networks specific to core job.
• Clearly map out other agency contractors/temps in target sectors and clients
• Target the team to generate tangible leads and commercial information.
• Develop a contractor/temp end date strategy across key wheelhouse contractor/temp populations
• Drive the Recruitment Team to follow process and consistency with each job order
• Develop, mentor and upskill the team of Recruiters
• Manage the full lifecycle of the recruiting process, recommending and making improvements to sourcing, processing and communication with candidates
• Ensure we are repurposing candidates and generating a high level of candidate referrals
• Ensure we are delivering a best in class candidate experience
• Maintain regular contact with candidates we have on assignment and those we may have placed in into perm roles
• Develop strategies to support differing ways to engage candidates and developing talent pipelines
• Be an ambassador for change and be open to alternative processes and suggestions
• Generate and share leads with Sales and the Strategic Accounts Teams from interviews with candidates and reference checks to increase sales
• Ensure recruitment teams are fully using candidate management system to maximise benefits and speed to market as well as ensuring proper and complete documentation in system to ensure data integrity
• Maintain a high level of professionalism and confidentiality.
• Able to work with a sense of urgency and meet tight deadlines.

Requirements:

• minimum of 5 years of recruitment or relevant recruitment experience
• Proven success achieving and/or exceeding performance goals.
• Detailed, organised, and adaptable.
• Prioritize and possess excellent time management skills
• Work effectively in a team environment
• Ability to build strong collaborative relationships
• Experience of leading and mentoring a team or project

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

Umisushi is going halal!

We are looking for a dynamic and experienced Assistant Outlet Manager. You will be responsible for the daily operations and service delivery of assigned outlet. You will also be involved in the execution of marketing and promotional strategies for the brand.

Responsibilities

• Assist the Area Manager in outlet operations to ensure compliance with health and safety standards as well as food handling hygiene standard
• Oversees smooth operations of up to 3 outlets
• Plan and maintain a safe level of outlet inventory and ensure strict receiving, checking and storage procedures of products for the outlet operation
• Perform food quality and customer service checks
• Be knowledgeable in MOM regulations and laws
• Plan staff schedule to maximise manpower resources and productivity, monitor and control labour cost through effective manpower scheduling and monitor staff leave
• Reduce operating cost and wastage, increase profitability through proper cost cutting measure
• Analyse monthly P&L and take actions for improvement of results
• Ensure accuracy in petty cash claims and maintain accurate records
• Ensure accuracy of all sales takings including cash deposits and credit card and nets payments
• Ensure all cash takings of outlets are promptly deposited
• Handle all outlet administrative duties and submit all necessary records and paperwork to corporate office on time
• Conduct monthly stock checks and take of all inventories
• Conduct staff training at outlets
• Enforce discipline and ensure proper conduct of all staff whereby create a high level of morale amongst the staff in outlet
• Conduct performance appraisal for all staff
• Recruit non-managerial staff and follow-though with their appointment letters and uniforms with Corporate HR
• Ensure and upkeep maintenance and appearance of outlets, equipment and fixtures
• Handle customer feedbacks and complaints.
• Ensure proper coordination and execution of promotions and marketing activities developed by Marketing Department
• Ad-hoc duties as assigned.

Requirements

• ‘O’ level or minimum 2 years’ experience in similar role/position
• Experience in supervising, training staff and team building
• Good interpersonal and communication skills
• Good organizational and time management skills

Interested candidates are invited to apply online with a comprehensive resume, via the “Apply Now” button below.

We thank you for your interest and regret that only shortlisted candidates will be notified.

Our client is actively searching for a Manager/Asst Manager, Data eXchange Unit to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Support and work closely with the Chief Data Officer (CDO) to develop and implement hospital's Data Strategy to enable data exploitation for meaningful and insightful decision making.
• Develop, review and update hospital's data-related policies to ensure alignment with Ministry of Health’s (MOH) and National Healthcare Group’s (NHG) data policies (e.g., MOH’s HealthTech Instruction Manual - Data Management (HIM-DM) and NHG Data Access & Sharing Policy).
• Oversee the management and maintenance of Platform for one-stop request in hospital (PorT) to facilitate data requests by hospital and NHG staff. Put in place protocol that complies with relevant data access, sharing, and security policies.
• Serve as a point-of-contact to liaise with other NHG institutions’ DXOs and external parties for data request as well as to contribute to NHG’s analytics and digitalization effort.
• Develop and implement proper data assets management standard operating procedures and workflows across the Data Life Cycle from data acquisition, fusion, access and distribution, to disposal (e.g. tracking and maintaining registries of data access, monitoring of data handling and disposal processes).
• Collaborate with relevant departments/units to build staff literacy, competency, capabilities, and knowledge in safe, efficient, and effective data exploitation and management on various platforms such as Oracle OBIEE/OAS, SharePoint, NGEMR, etc.
• Oversee the secretariat support for departmental and hospital working committees to support hospital’s digital transformation agenda and build communities of practice to share knowledge and best practices (e.g. Data Management Working Committee (DMWC) and Artificial Intelligence and Data Analytics (AiDA) Digital Innovation Technologies (DIT) committee).
• Lead change management, engagements, and communications with different levels of stakeholders, on issues pertaining to data management, data sharing, and data exploitation.

The ideal candidate will need to have the following qualities and experience:

• Degree in Computer Science, Computer Engineering, Computing in Information Systems, Information Management or Management Information Systems or related fields
• At least 5 years of relevant working experience in business data management and governance with experience in developing data strategy as a strong advantage
• Experience in handling compliance reviews or overseeing data management / IT systems is preferred
• Experience in data analytics is an added advantage
• Possess strong data and technological knowledge, covering recent topics such as data governance, data policies and data domains.
• Familiarity with public healthcare operations with working knowledge of data management, handling, and governance, and the regulatory requirements pertaining to the usage and sharing of data will be an added advantage

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.