About the company

My client is a global leader in financial insights, analysis, providing comprehensive tools and solutions for credit ratings, risk assessment, and market intelligence to financial institutions & beyond and helping them drive & make strategic decisions.

As part of its expansion, they are looking for a Client Engagement Manager to join their regional team where you would play a critical role in onboarding clients, providing continuous education, and building strategies to enhance engagement and retention.

About the role

Reporting to to the APAC Regional Director, your responsibilities would includes

• Oversee the onboarding for new clients, ensuring they are well-equipped to utilize the company's web platforms effectively.
• Collaborate closely with clients to understand their needs and objectives, ensuring the platform delivers measurable value.
• Provide ongoing support to existing customers, offering solutions to optimize their experience and drive success.
• Develop strong relationships with clients, becoming their trusted advisor for the platform.
• Monitor usage patterns and proactively address issues to ensure long-term satisfaction and retention.
• Partner with sales colleagues to identify opportunities for growth within existing accounts.
• Gather customer feedback and insights to influence product development and improve user experience.
• Stay informed about industry trends and competitors to offer relevant and impactful advice to customers.

Skills and experience required

• Proven experience in customer success, account management, or a related field, preferably in financial services or SaaS platforms.
• Exceptional communication and presentation skills, with the ability to translate technical information into user-friendly language.
• Strong analytical skills to interpret customer data and usage patterns for actionable recommendations.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Roles and Responsibilities

• Manage team by providing guidance and support, identifying and addressing roadblocks, and fostering a sense of shared accountability to achieve shared goals
• Strategically procure containers and optimize their lifecycle management to ensure cost-effective and efficient operations
• Handle container procurement and delivery management and container procurement negotiation
• Oversee container production schedule and handle container delivery coordination to achieve on-time delivery
• Handle lease portfolio optimization including lease expiration management, portfolio optimization, contract analysis, process improvement, data analysis, and record keeping
• Keep track of financial operational performance including budget management, performance monitoring and reporting, as well as compliance and risk management
• Manage improvement on business process and system development
• Manage ad-hoc tasks and assignments as delegated by the Manager

Requirements

• Bachelor’s Degree in Business Administration, Management, or related fields
• Liner shipping experience in managing container procurement or related field highly advantageous
• Proficient in Google Workspace tools (Sheets/Docs/Slides) and MS Excel/Word/PowerPoint
• Strong interpersonal and written/verbal communication skills to communicate effectively with multicultural teams and internal/external parties
• Highly organized, able to prioritize tasks, manage time and deadlines, and multi-task effectively
• Detail-oriented, able to identify and analyze problems, develop solutions and make sound decisions
• Able to manage and motivate teams effectively
• Continuously open to learn and apply new technologies and methodologies to enhance business processes
• Experience in data tools such as Tableau and Looker preferred

The E-Commerce and Marketing Manager will oversee the development, implementation, and management of the company’s e-commerce strategy in collaboration with the Managing Director. This role will involve managing relationships with third-party logistics (3PL) providers, creating and executing an e-commerce roadmap, optimizing online sales channels, and aligning marketing initiatives with business goals. The ideal candidate will also manage all marketing, social media, and website activities, as well as collaborate with the company’s PR firm to enhance brand visibility and customer engagement.

Key Responsibilities:
1. E-Commerce Strategy & Execution
• Develop and execute the company’s e-commerce strategy to achieve sales growth and brand visibility.
• Manage the relationship with 3PL providers, including inventory coordination, reverse logistics, and fulfillment performance.
• Monitor and analyze e-commerce KPIs, such as conversion rates, sales performance, and customer satisfaction, to ensure business objectives are met.
• Optimize product listings, including descriptions, images, pricing, and SEO, across marketplaces.
• Plan and manage promotional campaigns on online sales platforms (e.g., Amazon, WayFair, etc).

2. Marketing & Social Media Management
• Oversee the development and execution of marketing campaigns across digital channels, including social media, email marketing, and paid ads.
• Manage and grow the company’s social media presence, including content creation, audience engagement, and performance tracking.
• Collaborate with the PR firm to ensure consistency in branding and messaging.
• Monitor competitor marketing activities and trends to refine strategies and identify new opportunities.

3. Website Management
• Oversee the maintenance, functionality, and design of the company’s website to enhance user experience and conversion rates.
• Coordinate with web developers or agencies to implement updates, troubleshoot issues, and optimize website performance.
• Ensure website content aligns with marketing campaigns and product launches.

4. Collaboration with PR Firm
• Serve as the primary point of contact for the PR firm, providing strategic input on campaigns, press releases, and media outreach.
• Align PR activities with e-commerce and marketing initiatives to ensure cohesive branding and messaging.

5. Reporting & Analytics
• Track and report on e-commerce and marketing performance metrics, providing actionable insights and recommendations.
• Create regular reports for the Managing Director on sales, customer feedback, and campaign results.

Key Competencies:

E-Commerce Expertise
• Experience working with 3PL providers and managing marketplace operations.
• Strong understanding of online sales platforms and their algorithms.
• Knowledge of inventory management and fulfillment processes.

Digital Marketing Skills
• Proficiency in social media platforms, advertising tools (e.g., Google Ads, Meta Ads), and email marketing platforms.
• Strong understanding of SEO, content marketing, and analytics tools (e.g., Google Analytics).

Website & UX Knowledge
• Familiarity with website management tools like Shopify, WordPress, or Magento.
• Experience optimizing websites for user experience, conversions, and mobile responsiveness.

Project Management
• Ability to multitask and manage multiple projects across e-commerce, marketing, and PR.
• Strong organizational skills and attention to detail.

Collaboration & Communication
• Excellent verbal and written communication skills.
• Ability to work effectively with internal teams and external partners.

Qualifications:
• Bachelor’s degree in Marketing, Business Administration, or a related field (or equivalent experience).
• Minimum 3–5 years of experience in e-commerce, marketing, or a related role.
• Experience working with 3PLs and/or managing online marketplaces.
• Strong technical proficiency in digital marketing tools and website management platforms.
• Previous experience in PR or collaborating with PR firms is a plus.

What We Offer:
• Competitive salary and performance-based incentives.
• Opportunity to lead and shape the e-commerce and marketing strategy of a growing company.
• Collaborative and supportive work environment.
• Professional development and growth opportunities.

Responsibilities:

• Lead technical team in BIM operations from setting up of project to modelling to troubleshooting of model issues to ensure timely delivery of BIM model for Client’s design reviews, statutory submissions and tender documentation
• Develop project BIM execution plans, coordinate and resolve issues arising from BIM operations with other consultants
• Ensure quality and standard of BIM workflow and deliverables are met by the project team
• Review all BIM supporting infrastructure & software of the office and recommend improvement plans
• Responsible for supervising and training of BIM department
• Setting up of Corenet X workflow within the office

Requirements:

• Minimum 8-10 years’ relevant experience
• Certificate from BCA BIM modelling course or equivalent
• Diploma or Degree in Architecture / BIM or equivalent
• Demonstrate ability to follow instructions and execute and adapt to new process procedures and workflows

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

# Convenient work location nearby MRT Station (West/Central)

# Salary up to $6500 + Great Benefits

# Contract until March 2026

Our client, a primary healthcare institution in Singapore is currently seeking candidates to join them as an Assistant Manager, Grant Administration.

Job Responsibilities:

1. Project Management

• Manage the planning and running of assigned research projects, including managing the timelines and coordinating the execution of project plans and initiatives, tracking project performance, managing associated initiatives and publicity efforts, etc.
• Coordinate with stakeholders to ensure project milestones are met within timelines
• Work closely with stakeholders on the coordination of projects including logistical planning and execution
• Coordinate the planning and execution of associated initiatives and publicity plans
• Manage approved funding and expenditure, including corresponding with funder, handling purchases and tracking the utilization of budget
• Monitor progress of the projects and coordinate reviews with the project team and stakeholders
• Assist in regulatory and IRB approvals for the research projects

2. Research Administration

• Assist in grant management and administration e.g. collation and tracking of grant submissions, budget planning and utilization tracking, claims submissions
• Monitor progress of research activities and outcomes
• Prepare relevant reports
• Assist in budget planning and utilization tracking.
• Assist in planning and development of initiatives and events arising from or related to research programme

Job Requirements:

• Bachelor degree, in a life science related discipline
• Minimum 5 years of experience in supervisory, operations and administrative work in a healthcare organisation will be an advantage
• Experience in clinical research and research regulatory affairs.
• Knowledgeable in Good Clinical Practice, research ethics, clinical trials and regulatory affairs.

Looking for a new job or career opportunity? Please email your detailed resume in MS Word Format to [email protected]

Johnny Low Jia Rong (Mr.)

Assistant Manager

CEI Registration No.: R21100789

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.
• Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Must work on weekend and public holiday

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

The Manager, Patient Relations Services will be responsible for developing and implementing the organisational strategy and framework for enhancing patient experiences within the hospital. This role will oversee all communications and patient relations matters, working closely with Head of Departments and line staff to operationalise strategies aimed at improving patient care and satisfaction.

What you'll be doing

• Establish contact with patients and their families at the point of referral or admission, serving as the primary contact
• Implement workflows to ensure a positive patient experience at every interaction
• Identify and address caregiver stress, offering counseling and practical solutions
• In crisis situations, advise and support the Head of Department and staff on appropriate actions, providing empathy and support
• Review and respond to feedback and complaints from the Patients Feedback Form
• Work with Corporate Communications, Pastoral Care Services, and Nursing to organise patient engagement events
• Develop programmes and events to promote patient engagement and improve patient experiences
• Proactively identify caregiver stress and engage caregivers in supportive conversations, offering empathy, solutions, and resources
• Collaborate with external agencies for post-discharge follow-up
• Participate in ward processes relevant to patient relations and experience

What we're looking for

• Bachelor Degree in Public Relations/ Communications/ Counselling or related studies
• 4 - 6 years of experience of in similar managerial role, preferably in hospitality/ public relations/ caregiver support/ counselling
• Independent, dependable, self-motivated, creative, and with excellent interpersonal skills
• Strong background in public relations, client experience, or support and counselling, and skilled in building positive communications and rapport
• Mature, organised, resourceful, capable of identifying sensitive issues and providing appropriate guidance, and resilient under pressure, making sound judgements in crisis situations

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Meta is looking for an individual to join its Content Policy Team. The team’s mission is to create and communicate rules for how our products may be used by people on Meta and its family of applications. Specifically, this individual will be responsible for policies that focus on consumer safety and regulatory compliance.

As a member of the team, you will work closely with a number of other teams at Meta, including our Global Operations, Product, Legal, Communications, and Public Policy teams. You will be responsible for helping our team craft and implement content standards that best serve the company and the people who use our services globally. It is critical that you are able to analyze and communicate the costs and benefits of refinements to content policies at Meta and their implementation, and be comfortable making difficult decisions under pressure.

This is a full time, in-office role based in Singapore.

Responsibilities

• Help craft and implement content policies that take into account regulatory compliance with the needs of a global community.
• Collaborate with Policy, Product, Operations, Legal, Communications and External Stakeholders to drive policy improvements.
• Articulate policy philosophy and changes to relevant parties, including both internal and external stakeholders.
• Proactively identify gaps in existing policies and develop scalable solutions.
• Join the policy on-call roster to help field policy questions on high priority escalations, with an expectation to think critically about complex problems and exercise excellent judgment under time pressure.

Minimum Qualifications

• At least 5 years experience in online safety policy and/or content policy
• Experience working in a global team
• Excellent written and oral communication skills
• Experience communicating cross-functionally, particularly in the area of consensus-building
• Experience in analytical-thinking and problem-solving

Preferred Qualifications

• Previous experience in content regulation
• Knowledge of Meta products and principles

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Are you passionate about delivering exceptional dining experiences and driving restaurant success? Join our team as an Assistant Restaurant Manager and play a pivotal role in creating memorable moments for our guests while ensuring our operations run smoothly and profitably.

What to expect:

• Support the Restaurant Manager in overseeing daily operations, ensuring exceptional service, food quality, and guest satisfaction.
• Conduct shift briefings, align team priorities, and oversee adherence to standard operating procedures.
• Address guest concerns promptly and resolve issues professionally to ensure positive outcomes and satisfaction.
• Oversee reservation management, guest seating, waitlist handling, and accurate wait-time communication.
• Promote events, menu offerings, and special promotions to increase reservations.
• Perform administrative tasks, including reservation logs, guest records, and management reports
• Assist with staff training, scheduling, performance monitoring, and feedback.
• Manage inventory, including ordering, supplier coordination, and waste control.
• Ensure compliance with health, safety, and hygiene standards through routine inspections.
• Support additional duties as assigned by the Restaurant Manager to ensure smooth operations.

Requirement:

• At least 2 years of relevant experience in F&B restaurants
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Ability to work effectively under pressure in a fast-paced environmen

5 Days work/week rostered, must be able to work weekends.
Time: Between 10.30am to 3pm and 5.30pm to 10.30pm (Split Shift) - 44 Hours/Week

The successful incumbent will be responsible for providing excellent service for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate transaction execution, investment analysis and other client services.

A brief description of responsibilities as follows:

• Supporting the Client Advisers to provide excellent service to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication
• Partnering Client, Business Support and Third-Party Service Providers to ensure smooth and prompt transaction processing & service delivery of client requirements
• Provide market updates to clients, prepare client statement and reports related to the portfolio, as well as specific product performance
• Receive and execute trade orders in a timely and accurate manner through to settlement
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of in-house funds
• Initiating account openings and ensuring completion of all initial and ongoing documentation requirements
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Responsible for proper maintenance of CRM system, working closely with external provider on troubleshooting and system improvements
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times.

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred.

The incumbent must have strong analytical, written and spoken English skills, Mandarin language skills are a bonus. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Role:

Customer Service Admin (5 months contract / Tuas / Up to $3600)

• Singapore Based (Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport)
• 5 Days work per week (Mon to Fri 8am to 5pm)
• $3200 to $3600
• 5 months contract role
• Diploma holder and above + At least 2 years relevant experience preferred

Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Key Responsibilities:

• Lead and supervise the service crew to ensure smooth daily operations.
• Provide excellent customer service and resolve guest concerns promptly.
• Train and mentor new team members, fostering a supportive work environment.
• Ensure compliance with safety, hygiene, and quality standards.
• Assist in inventory management and maintaining supplies for service.
• Collaborate with the management team to improve service efficiency.

What We’re Looking For:
✔ Previous experience in a service role; leadership experience is a plus.
✔ Strong interpersonal and communication skills.
✔ A positive attitude and ability to motivate a team.
✔ Ability to multitask and work in a fast-paced environment.
✔ Flexibility to work shifts, weekends, and holidays.

Job Purpose:

The Workshop Service Coordinator will oversee workshop operations and coordinate mobile service engineers to ensure seamless maintenance and repair services for refuse trucks. This role includes managing team overtime, planning on-the-go assignments outside office hours, and maintaining high customer satisfaction.

Main duties include to manage the team to carry out preventive and corrective maintenance of machinery, industrial vehicles, heavy machinery and waste collection equipment.

Opportunity to develop as a professional within heavy duty machinery sector through continuous training programmes to ensure the necessary technical and organizational skills.

This position is integral to delivering high-quality, efficient service operations for Terberg Zenith's industry-leading waste management solutions.

Main Duties and Responsibilities:

Schedule and manage workshop maintenance and repair tasks for refuse trucks.

Coordinate with customers, technicians, to ensure timely job completion.

Plan mobile service engineers for emergency repairs or after-hours service needs.

Track and manage team overtime, ensuring compliance with company policies.

Monitor workshop and mobile service performance, ensuring adherence to safety and quality standards.

Maintain accurate records of service activities, parts inventory, and customer interactions.

Support the Aftersales Manager in addressing customer concerns Assist in diagnosing technical issues and ensuring technicians are equipped with the necessary tools and resources.

Accountabilities & Commitments Required

• Able to plan breakdowns after office hours and weekends, mostly on Whatsapp
• Commitment to join a growing company and take full responsibility to be part of a team

Knowledge required

• Technical background in vehicle maintenance, with experience in waste management equipment or heavy vehicles preferred
• Strong organizational and coordination skills, including scheduling and resource allocation
• Ability to effectively manage and track team overtime and work schedules
• Excellent communication and interpersonal skills to liaise with customers, technicians, and management.

Experiences required

• Minimum experience of 2 years in a similar job
• Experience with workshop management systems and mobile service coordination

Education / Qualifications

• Technical education
• Fluent in English
• Other laguanges

Job-related skills & abilities

• Class 3 driving licence
• Analytical Skills for problem-solving

Other requirements

• Customer Satisfaction, Aftersales, and Customer Service skills
• Previous experience in a similar role in the waste management industry
• Diploma or bachelor’s degree in engineering, Automotive Technology, or a related field is preferred.

F&B Service Crew