Total 12,404 customer service manager job vacancies in Singapore

Our client, a global professional services provider, is expanding its Advisory team. In this role, you will be responsible for carrying out fraud investigations and compliance reviews across a portfolio of clients.

To be eligible for this role you will require:

• Bachelor's Degree in Accounting
• At least 3 years of relevant experience in the forensic investigation field
• Strong interpersonal, analytical and communications skills
• Have an eye for detail

Please contact Sindhu at +65 8784 1396 or email your cv directly to [email protected] in word format with subject title - Forensic Advisory.

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1981753

Hello there! Thanks for clicking on us!

Are you tired of your old job and getting stale due to the repetitive caseloads? Are you looking to bring your skillset and knowledge to the next level? Do you feel underpaid at your current job and is looking for a more competitive package? Or are you just getting out of vet school and looking to embark on your exciting vet journey?

At Advanced Vetcare, we do understand all the challenges of being a vet tech here in our sunny island. We do believe in change, and we always strive to improve in our quality of care for the patients while achieving good work-life balance and fair remuneration for our staff. Currently, we are looking to hire vets at our centrally located Balestier branch. This is our newly opened branch, and we are looking to expand our Balestier vet team. Our main branch is located in Bedok which is a 24h emergency practice.

So what is it like working at AVC ?

At this branch we have a good first opinion caseloads and general health checks which is the best place to build up good rapport with clients. At the Balestier branch, despite having a higher caseload for first opinion patients, we do occasionally get referral cases. Also, we see a variety of species which can range from dogs and cats to small furries and birds as well. On a monthly basis, we do organize clinical rounds to benefit both vets and nurses to continue brushing up our knowledge and to grow as a clinic to provide high standards of care.

Finally, these are all the fancy toys that our practice do own:

1. 16-slice CT Scanner

2. Digital X-ray

3. Ultrasound

4. Fluoroscopy

5. Endoscopy

6. Dental machines and dental radiographs

7. Surgical suites and instruments for most soft tissue and orthopaedic surgeries

8. ChemotherapyHello there! Thanks for clicking on us!

Are you tired of your old job and getting stale due to the repetitive caseloads? Are you looking to bring your skillset and knowledge to the next level? Do you feel underpaid at your current job and is looking for a more competitive package? Or are you just getting out of vet school and looking to embark on your exciting vet journey?

At Advanced Vetcare, we do understand all the challenges of being a vet tech here in our sunny island. We do believe in change, and we always strive to improve in our quality of care for the patients while achieving good work-life balance and fair remuneration for our staff. Currently, we are looking to hire vet technicians at our centrally located Balestier branch. This is our newly opened branch, and we are looking to expand our Balestier vet team. Our main branch is located in Bedok which is a 24h emergency practice.

So what is it like working at AVC bedok?

At this branch we have a good first opinion caseloads and general health checks which is the best place to build up good rapport with clients. At the Balestier branch, despite having a higher caseload for first opinion patients, we do occasionally get referral cases. Also, we see a variety of species which can range from dogs and cats to small furries and birds as well. On a monthly basis, we do organize clinical rounds to benefit both vets and nurses to continue brushing up our knowledge and to grow as a clinic to provide high standards of care.

Benefits of working at AVC Bedok?

Aside from the interesting caseloads, our friendly boss and surgeon has a Membership in Small Animal Surgery. He has a high surgical caseload that covers most soft tissue, oncology and orthopaedic cases. This is the perfect opportunity to impart some of his skills as he loves inspiring young minds. On top of that, internal referral to our 24h branch is fairly straightforward, and you will be able to easily track the progress of your patient between the branch. Also, this can be a good opportunity to progress towards the emergency branch if you would like to challenge yourself further (subjected to approval). We are a firm believer that continual education is fundamental, and we do financially provide for CE programs that you have chosen to participate in. Lastly, we are introducing an induction program for new vets joining our team, to allow your transition into working with us as smooth and comfortable as possible.

☑ Basic $ 5500 - $8000

☑ 5 Days (Mon – Fri: 08:30am – 5.30pm)

☑ Office Centrally located, Island wide jobsite attended required

☑ MNC - Good Benefits + Career Growth

☑ Experience in Fire Protection Project is advantageous!!

Responsibilities:

• Manage project execution, ensuring adherence to contracts and budgets.
• Attend site meetings and maintain accurate documentation.
• Coordinate with Architects and Consultants on project updates and variations.
• Oversee material procurement and delivery schedules.
• Facilitate inspections and resolve site issues promptly.

Qualifications:

• Diploma / Degree in Mechanical Engineering.
• 3 - 5 years in fire protection facilities in construction sector, LTA experience preferred.
• Knowledge in BIM

Interested applicants are welcome to apply online with updated resume to [email protected]

Only shortlisted candidate will be notified

Yvette Kam Soo Leng

Registration: R22107492

The Business Development Manager is responsible for pursuing sales opportunities to sell Geotechnical Instrumentation and monitoring, Site Investigation, and related testing services to clients across the Construction Industry. Reporting directly to the Sales Director (Asia), the BDM is responsible for driving and achieving growth with High Touch Accounts and by prospecting for new opportunities with new clients. The role is expected to exercise appropriate leadership to maximize team effectiveness working seamlessly with our Quantity Surveyors, lab managers, and operational and leadership teams who all play an active part in sales, alongside the Company's Global Technical Leaders where necessary. The successful candidate will also have an opportunity to progress to a sales responsibility for the full breadth of the company's construction services and beyond. This will be based on review and achievement of successful performance.

This role is based in Kaki Bukit, Singapore.

Job Duties:

• Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts.
• Drive profitable sales expansion with a focus on acquiring new and re-engaging with dormant accounts, while growing existing clients
• Gather and analyze market and industry intelligence, metrics, and trends to determine customer needs.
• Identify opportunities early in the sales cycle to ensure maximum share of wallet for the Company
• Deliver business development related presentations, negotiate, and close business with nominated accounts, working in coordination with colleagues within the local business.
• Provide positive leadership and representation of the company to the public, customers, vendors, and to all employees through membership in professional organizations, serving on company project teams, conducting employee meetings and visiting work areas and interacting with employees. Represent company at industry association meetings to promote company and services offered.
• Prepare reports and presentations showing sales volume by sector, region, location, potential sales, and areas of proposed client base expansion as required.
• Follow up in a timely manner on quotations for the assigned customer base
• Achieve sales goals by converting, retaining and penetrating accounts
• Work closely with other sales roles within sister-businesses and utilise technical support to maximize the sales realized in the territory
• Lead access and persuasion steps in sales process, including qualifying, relationship building, needs evaluation, solution development/presentation and closing
• Identify full customer test needs to uncover additional opportunities within accounts across Element
• Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Build and maintain a working knowledge of the company’s service offerings; participate in training/coaching opportunities.
• Ensure compliance with all the company policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook.
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance.

Job Requirements:

• 10 years of commercial client facing experience with Technical and / or Sales responsibilities.
• Degree qualification in a directly related industry is preferred but not essential.
• Experience dealing with / working for Teir 1construction contractors and or consultants preferred
• Knowledge of Geotechnical Engineering or Site investigation would be an advantage
• Some experience in Quantity Surveying &/or Construction Project management a plus
• Experience in interpreting testing procedures and requirements.
• Must have valid Driver’s License, with an acceptable driving record under the Company’s policy.
• Proficiency in Microsoft Applications
• Availability, flexibility, and maturity to represent the company at a broad range of events/projects in the community, with customers and within the company.
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities.
• Well-developed oral and written communication skills to meet a variety of communication needs. Good interpersonal skills that foster open upward and downward communication built on mutual respect.
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions.
• Ability to travel and work flexibly for extended periods of time; some overnight travel may be required.

Remuneration packages includes $8.5K to $12K basic salary + Transport allowance + Commission.

Industry: UK MNC dealing with Geotechnical Instrumentation

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA: 99C4599

Job Benefits:

• 5 Days/ per include weekend
• Retail Hour (44 hours per week)
• Location: Island Wide

Key Responsibilities:

• Achieve both the sales and qualitative objectives set by company.
• Build up brand awareness and manage store outlook.
• Build, motivate and manage the team, define and build the necessary structure.
• Motivate and improve the service level according to company directives by continuously evaluating the quality of service/messages and give individual feedback to the team of store staff.
• Train and coach the store staff to respond in a manner that corresponds to company directives.
• Interface with Management and other departments; Establish annual sales and work level forecasts and provide necessary info/reporting to management or other departments as required.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chan He Guang | EA Personnel No.: R23117560

Roles and Responsibilities

• Manage and improve ship inspection regime to ensure safety and quality of the fleet which include working with 3rd party inspection companies for such inspections
• Carryout such inspection by self when necessary (occasional)
• Perform administrative work for the inspection regime including but not limited to analysis of the outcome and feedback for improvement
• Provide professional advice and recommendations for Machinery related issues for troubleshooting
• Conduct analysis of Machinery issues information with the objective of updating the fleet for smooth operations
• Manage pre-joining briefing of seafarers
• Research new regulations and technology related to maritime safety and quality.
• Evaluate conditions of vessels before hiring
• Manage ISO9001 surveys and certification

Requirements

• Mercantile Marine University/College or equivalent
• At least 2 years experience as a superintendent/manager (Technical) in ship management companies or equivalent
• Experience as the Chief Engineer on board Container Vessels
• Good communications and coordination skills to work with teams from diverse backgrounds
• Experience as DPA, Superintendent (Marine or Manning) in Ship management company or related to Maritime Security
• Practical experienced in handling various machinery issues/troubles, troubleshooting repairs and preventive maintenance
• Experience in studying the data of the incidents and inspecting from the viewpoint of statistics and data science advantageous

We regret that only shortlisted candidates will be notified. Thank you.

• Location: Raffles Place
• Working hours: 09:00 – 17:40
• An exciting opportunity to be part of the pioneer team!

Job responsibilities:

• Plan and execute internal audits (Operation, Compliance, Financial etc.)
• Assess the effectiveness of internal controls and risk management processes
• Assess the company’s compliance with applicable laws, regulations, and company policies
• Review Financial statements and financial risk with supporting documentation
• Identify and investigate potentially fraudulent activities or financial irregularities
• Review Information security and general risk management (Politics, Accidents etc.)
• Identify areas of risk and recommend solutions to mitigate risk and improve the operation
• Prepare and present audit reports to the CEO and BOD members
• Collaborate with the Internal Audit department of HQ as a member of the Global Audit team
• Collaborate with external auditors during statutory audits
• Monitor the implementation of audit recommendations and remedial actions
• Strengthen the internal audit function and its process
• Establish the audit committee
• Lead the internal audit team as a head of function after new members join the team
• Regional coverage
• Group companies in Asian and Middle East countries

Job Requirements:

• Bachelor's degree in Accounting, Finance, or related field. Professional certifications such as CIA, CPA, or CA are preferred
• A minimum of 5 years of conducting audits
• Experience in developing and executing audit plans and evaluating internal control systems
• Strong knowledge of internal auditing standards and practices
• Strong communication and interpersonal skills based on mutual respect and understanding in the multi-national team
• Strong analytical and problem-solving skills
• Willingness to travel
• Experience in SAP S4 Hana and from the industrial industry is highly preferred

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Internal Audit General Manager".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

As a Cloud Specialist, you will be responsible for designing, implementing, and maintaining cloud solutions that align with our business objectives. You will work closely with cross-functional teams to ensure the scalability, security, and reliability of our cloud infrastructure. Your primary responsibilities will include:

Responsibilities

• Design and architect cloud solutions based on business requirements, ensuring scalability, reliability, and cost-effectiveness.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions
• Administer and maintain servers across virtual platforms.
• Plan and execute the migration of on-premises applications and workloads to cloud environments, such as AWS, Azure, or Google Cloud Platform.
• Implement security best practices and ensure compliance with industry regulations and company policies.
• Maintain detailed documentation of cloud architectures, configurations, and procedures.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a bachelor's degree in computer science, information technology, programming & systems analysis, Science (Computer Studies) or a related field (or equivalent work experience).
• Proven experience in designing, implementing, and managing cloud solutions (AWS, Azure, or GCP).
• Strong understanding of cloud architecture principles, including IaaS, PaaS, and SaaS.
• Experience with Infrastructure as Code (IaC) tools and automation.
• Knowledge of security best practices and cloud security services.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) are a plus.A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 8-10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

If you can demonstrate that you meet the criteria above, apply now.

Key Responsibilities:

• Identify, develop, and manage relationships with key stakeholders for global and local vendors.
• Source, evaluate, and select vendors for container terminal and port marine services procurement via RFQs, ensuring cost efficiency and adherence to sustainability procurement guidelines.
• Conduct total cost analysis, monitor rebates, discounts, volume, and trend reporting, as well as budgeting.
• Analyze business performance to provide insightful data for effective decision-making.
• Monitor procurement KPIs for agency performance, collaborating with agencies to achieve and improve these KPIs.
• Engage with vendors and agencies to resolve issues and improve processes.
• Manage vendor agreements and liaise with internal teams (operations, marine insurance, legal, trade, network) for contract reviews.
• Actively participate in projects, including preparation of presentation materials.
• Identify cost anomalies and collaborate with stakeholders to optimize procurement costs.
• Develop and introduce dashboards for cost visualization to aid in decision-making.
• Perform other ad-hoc duties as assigned.

Requirements:

• Degree in Maritime Studies or equivalent.
• 3-5 years of relevant experience in a shipping line environment.
• Proficient in Microsoft Applications, with advanced Excel skills (Pivot Tables, VLOOKUP) and PowerPoint.
• Strong contract negotiation and vendor management skills.
• Experience in compliance and sustainability procurement.

ClearSK Healthcare is seeking a dynamic Digital Marketing & E-Commerce Executive / Manager who aspires for a rewarding career in marketing and business management. ClearSK manages an international chain of aesthetic medical centres in Singapore, Shanghai and Suzhou in China. You will find in this marketing job a great opportunity to grow and impact on the business, as you work with professionals from healthcare, finance and general management. You will find yourself working in a challenging environment, where you will develop to your maximum potential.

Responsibilities

• Develop and implement marketing, branding and advertising strategies
• Develop and manage company social media, website and e-commerce platforms.
• Implement online sales and marketing plans to generate interest and create awareness.
• Generating online traffic and process website order to increase profitability.
• Create and execute digital marketing ads campaigns, social media marketing campaigns, retargeting campaigns, and other campaigns, in Google, Facebook, Instagram, EDMs, newsletters for club members.
• Constantly monitor and report performance of websites, campaigns & digital projects, and assess against goals (ROI and KPIs).
• Conduct studies on current and future trends in the industry to finetune marketing plans
• Continuously propose and implement actionable recommendation, updates to identify key customer segments, more effective advertising channels and methods.

Requirements

• Bachelor’s degree or diploma from reputable institutions in marketing, business or data science.
• Organized and highly motivated, fast learner

• Proficient in English communication and writing.

• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Must be able to execute branding or advertising campaigns on social media such as corporate websites, Google, Facebook & Instagram and E-commerce sites.
• Adobe creative suite skills, Excel skills, and basic HTML skills

• Good IT and numerate skills
• Ability to create webpages in InstanPage, WooCommerce, Shoplify, WordPress is preferred

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

The incumbent will manage the day-to-day operations and maintenance of the campus, all aspects of building, workplace safety and fire safety, improvement projects which entail feasibility studies, budgeting, project management, procurement, regulatory compliance and design review, quality assurance and timely delivery for successful handover.

S/He will drive initiatives to enhance effectiveness and efficiency of divisional policies, system and processes to support the operations and services of the institution in its current campuses and the new Campus.

Key Responsibilities

• Develop, review and update Environment, Health and Safety (EHS) policies and related documents in the safety management system. Formulate and administer comprehensive Risk Management and review safe work procedures.
• Enforce safety rules & regulations to ensure good and safe work environment. Conduct regular safety inspections, recommend control measures, monitor and improve WSH performance.
• Conduct and facilitate monthly safety committee meetings, coordinate and organise campaigns, trainings and WSH activities to enhance safety awareness and knowledge.
• Conduct incident and accident investigations and recommend corrective / preventive actions.
• Advise the division on matters pertaining to EHS issues and the application of licenses and liaise with the relevant authority for license and permit issues.
• Conduct and coordinate fire drills and the formation of CERTs and obtain Fire Certificate in compliance to Fire Safety Act & Regulation.
• Audit, inspect and test all fire alarm and protection systems to ensure compliance to Fire Safety Act & Regulation.
• Collate and prepare WSH reports for reporting and presentation to the HOD.
• Develop, implement, review, update emergency preparedness & response programs and procedures to protect lives and organisation assets.
• Responsible for all aspects of facility management and maintenance activities, addition/alterations, upgrading/refurbishment works to the estate that includes building services, Mechanical & Electrical (M&E) systems, security system, housekeeping, security services, horticultural, general logistics and regulatory requirements.
• Manage service providers deployed at the estate and ensure they maintain appropriate quality standards, adhere to maintenance work order executions, preventive maintenance compliance, timely delivery, facility resource management and inventory control.
• Ensure that service providers carry out works with the necessary risk assessments and safety work procedures in place to manage works and project risks.
• Obtain stakeholders’ requirements to plan and review space programme for the development of campus, buildings and facilities to support the academic, administrative and student activities.
• Any other duties as assigned from time to time.

Job Requirements

• MOM registered WSH Officer and qualified Fire Safety Manager.
• Minimum 8 years of relevant working experience as a WSHO and FSM, preferably in the tertiary education environment with recognised Degree / Diploma, preferably occupational safety and/or environmental health or related fields.
• Familiar with local regulatory requirements related to workplace safety and health, and all other aspects of safety.
• Possess ISO and OHSAS knowledge and implementation. Certificates in QEHS Internal Auditing (ISO 9001, ISO 140001, OHSAS 18001) will be significantly favoured.
• Proven track record in managing functions such as policy, planning and project management.
• Self-driven, resourceful team player with good analytical, communication, writing and interpersonal and change management skills.
• Proficiency in MS Office applications, relevant Singapore Standards, Codes of Practices, and regulatory guidelines.

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

• JonDavidson Pte Ltd • EA Lic-22S1412 • MOM Reg No-R1440770 •

Are you looking to elevate your career in corporate banking? We have an exciting opportunity for an experienced Corporate Banking Relationship Manager specializing in aviation, shipping, and transportation industries. Join a globally recognized financial institution that values innovation, collaboration, and delivering exceptional client solutions.

This role is tailor-made for candidates passionate about corporate banking, with expertise in aviation finance, shipping finance, and transportation finance. You will manage a portfolio of high-value corporate clients, drive business development, and deliver innovative financial solutions, including ESG loans, treasury products, and trade finance services.

Positions Available: Assistant Vice President (AVP) & Vice President (VP)

1. Assistant Vice President (AVP) – 5 to 8 years of experience
2. Vice President (VP) – 8 to 15 years of experience

Both roles offer opportunities to work on innovative financial solutions, including ESG loans, syndicated deals, and asset-backed financing, while managing and growing a portfolio of high-value clients.

Key Responsibilities

• Portfolio Management: Manage and grow relationships with clients in the aviation, shipping, and transportation sectors.
• Deal Structuring & Execution: Originate and execute bilateral and syndication deals, including structuring ESG-related loans and asset-backed financing.
• Cross-Selling Financial Solutions: Promote treasury products, trade finance, and investment banking services to clients.
• Credit and Risk Analysis: Conduct in-depth financial modeling, credit application reviews, and risk assessments.
• Client Engagement: Collaborate with internal and external stakeholders to deliver end-to-end financial solutions.

What We’re Looking For

• AVP: 5 to 8 years of experience in corporate banking, with expertise in aviation and shipping finance.
• VP: 8 to 15 years of experience in corporate banking, with a proven track record in credit structuring, deal origination, and client portfolio management.
• Education: Bachelor’s degree in business administration, finance, economics, or related disciplines.
• Language Skills: Proficient in English and Chinese to liaise with international stakeholders.
• Skills: Strong financial acumen, multitasking abilities, and experience in handling ESG loans and cross-border solutions.

Why Join Us?

• Be part of a high-performing team focused on aviation, shipping, and transportation finance.
• Work on cutting-edge financial products, including ESG loans and syndicated deals.
• Competitive remuneration packages and clear pathways for career advancement.
• Gain global exposure while collaborating with international teams.

Apply Now

Don’t miss this chance to elevate your career in corporate banking.

COMPANY DESCRIPTION

The National Volunteer & Philanthropy Centre (NVPC) is the steward of the City of Good vision for Singapore, where individuals, organisations, and leaders come together to give their best for others. Through our brands, programmes, and initiatives, we facilitate partnerships with non-profits, organisations, public sector bodies, and individuals to enliven the giving ecosystem within Singapore. We invite you to join us in building a #CityofGood together.

RESPONSIBILITIES

Corporate Development is positioned within the CEO's Office, with a primary focus on driving organization-wide initiatives that are strategically aligned with long-term growth and future opportunities.

The role supports the Head of Corporate Development across various functions, including strategic planning, project management, research, writing, and administrative tasks. The incumbent will collaborate closely with the Leadership Team, internal departments, and external strategic partners on key organizational initiatives and projects.

The ideal candidate should possess strong strategic thinking capabilities, excellent organizational, analytical, problem-solving, and communication skills, and a keen attention to detail. Additionally, the candidate must demonstrate the ability to exercise sound judgment and discretion in all aspects of the role.

Responsibilities

Project Management 

• Provide full-spectrum project management support to the Head of Corporate Development, overseeing the entire project lifecycle from inception to completion
• Ensure timely delivery of project milestones, facilitate effective stakeholder engagement, and smooth execution through careful planning, coordination, and monitoring
• Work with CEO's Personal Assistant to organize, prioritize and manage CEO's evolving schedule and responsibilities using judgement and discretion against organization-wide goals and deadlines
• Projects include:
  • Youth Advisory Group
  • Strengthening Organisation's Culture
  • Activating NVPC's Corporate Purpose

Strategy and Partnership Support 

• Stay updated with NVPC's vision, mission and strategic goals through regular communication with Leadership Team and participation in discussions
• Support the execution of key initiatives that contribute to the overall organisational success, ensuring a seamless connection between strategic priorities and day-to-day operations
• Identify, develop, manage and optimise partnerships that drive mutual value, align with the company's strategic objectives, and foster long-term relationships with key external stakeholders

Engagement and Communications Support

• Conduct research and prepare materials, including briefings, talking points, presentations, and proposals, to support CEO's engagements with key internal and external audiences
• Collaborate with relevant teams to ensure accuracy and relevance of materials
• Ensure effective communication within the organisation to align key stakeholders and departments
• Draft, edit, and proofread strategic communications (e.g., speeches, LinkedIn posts) for internal and external audiences, and serve as a key liaison with internal/external stakeholders

Others

• Undertake other tasks and duties as assigned by the CEO / Head of Corporate Development to support strategic objectives

• Bachelor's degree in Communications, Business Management or related fiel
• Ideally possess at least 2-5 years of relevant experience supporting or working with senior management
• Strong project management skills, with a proven track record in coordinating cross-functional teams and delivering complex org-wide initiatives on time
• Superior research, analytical, planning, organizational skills, and detail-orientation
• Ability to work strategically and collaboratively across teams and in a fast-paced environment
• Ability to work independently and exercise mature professional judgment
• Effective, versatile and action-oriented with strong interpersonal and influencing skills  
• Excellent written and verbal communication skills, detail-oriented and highly organized 
• Passionate about giving and committed to inspiring and working with people, communities, organisations and leaders across all sectors to build a City of Good 

Job Description:

We are a dynamic software development company specializing in providing tailored internet solutions for e-commerce, finance, and other industries. We are seeking a skilled Senior Product Manager with a minimum of 3 years of experience to join our growing team.

The Senior Product Manager will be responsible for guiding business teams in ensuring profitability and maximizing KPIs, while creating applications with excellent user experiences. He / She will work closely with overseas client’s business teams, data analytics, and marketing, with help from the Director of Product Management.

Key Responsibilities:

1. Full Lifecycle Product Management:
   Oversee the entire lifecycle of the company's core products, including research, requirements analysis, feature design, project management, testing, and delivery. Ensure high-quality execution from concept to launch, with a primary focus on managing game finance-related products to meet market demands and deliver exceptional user experiences.
2. User Needs Discovery and Innovation:
   Deeply explore user needs within the game finance sector. Align with industry trends and company strategy to define product development direction and feature planning, driving business growth and enhancing user experience.
3. Data-Driven Product Optimization:
   Utilize operational data, user feedback, and market research to develop optimization strategies. Continuously iterate on the product to improve key metrics and user satisfaction.
4. Market Insights and Competitive Analysis:
   Stay updated on trends and competitors within the game finance industry. Analyze market dynamics to provide forward-looking suggestions for product development.
5. Experience Design and Interaction Improvement:
   Take charge of the product interface and interactions, optimizing user flows and experience details. Promote the advancement of product design standards.
6. Cross-Team Collaboration and Leadership:
   Coordinate across design, development, testing, and operations teams. Manage project schedules and resource allocation to ensure efficient product delivery.
7. Product Evaluation and Improvement:
   Proactively assess and evaluate the product to identify design blind spots and improvement opportunities. Propose innovative solutions to enhance the product's competitiveness.
8. Strategic Planning:
   Combine user needs with data analysis to create long-term product development plans, driving the implementation of strategic goals.
9. Documentation and Knowledge Sharing:
   Produce high-quality product documentation. Facilitate team knowledge sharing and experience retention to enhance organizational capabilities.

Requirements:

Experience and Professional Expertise:

• Proven experience as a Senior Product Manager or Product Expert.
• Proficient in managing the full product lifecycle from 0 to 1 and scaling from 1 to 100.
• Must have experience in finance and/or game industries, with in-depth knowledge of product development, market trends, and user needs in this sector.

Business Sensitivity:

• High sensitivity to industry and market dynamics in finance and/or game.
• Ability to quickly identify user needs and business pain points and propose innovative solutions.

Data Analysis and Decision-Making:

• Proficient in data-driven decision-making and developing key product metric systems.

Logical Thinking and Communication Skills:

• Strong logical thinking, excellent communication skills, and cross-department collaboration abilities.
• Capable of coordinating diverse resources to ensure project success.

Leadership and Responsibility:

• Outstanding team management and collaboration skills.
• Strong sense of responsibility and ambition, with the ability to manage complex environments.

Innovation and Structured Thinking:

• Passionate about product design with a high degree of creativity and structured thinking to consistently deliver value.

Stress Management and Results Orientation:

• Strong stress tolerance and execution abilities, with a results-oriented mindset focused on implementation and value realization.

Learning Ability:

• Quick learner, capable of adapting to fast-changing market environments and technological trends.

Language Requirements:

• Must be a bilingual foreign national or a local Singaporean with fluent English communication skills.
• Ability to collaborate seamlessly with global teams.

Other Requirements:

• Strong sense of responsibility and proactive problem-solving skills.
• High stability, capable of maintaining composure under pressure while delivering high-quality work consistently.

Bonus Points:

• Passion for finance or games and the industry
• Mobile Experience
• Bachelor's degree – Computer Science / Electrical Engineering / Engineering OR MBA preferred

In the role of Assistant Restaurant Manager, you will lead the outlet under your charge to deliver excellent customer service and dining experience.

Job Scope

• Maintain outlet service quality and display good customer relation skills
• Ensure food quality and presentation are up to standard and manage service recovery
• Manage peak periods effectively with good hosting and queue management skills
• Display good supervisory skills with ability to assign and delegate duties among staffs
• Plan outlet schedule and deployment
• Manage staff discipline and performance issues
• Execute outlet administrative duties and management reporting
• Maintain restaurant hygiene and upkeep
• Achieve sales target and manage maintenance, labour and food costs

Job Information

• Working Hours: 5 days/week (2 off days per week, no split shift)
• At least 2 years experience in F&B, preferably with managerial experience
• Possess high standard of customer service and willingness to learn
• Salary will commensurate with experience
• Staff meal provided
• Company is expanding with good growth opportunities

Welfare & Benefits

• Annual Salary Increment
• Quarterly Sales Incentive
• Performance Bonus
• Annual Leave
• Medical Leave
• Medical Benefits
• Staff Dining Privilege
• Career Advancement Opportunities
• Outlet Teambuilding Activities

Available Work Locations (All locations near MRT)

• Rendezvous Hotel Singapore (Dhoby Ghaut / Bencoolen / Bras Basah MRT)
• Heartland Mall (Kovan MRT)
• Waterway Point (Punggol MRT)
• Djitsun Mall (Ang Mo Kio MRT)
• Eastpoint Mall (Simei MRT)
• Heartbeat Bedok (Bedok MRT)
• Bukit Timah Shopping Centre (Beauty World MRT)

Responsibilities

• Ensure prompt and timely completion of daily monitoring, monthly, quarterly tasks and reports for internal and Head Office;
• Identify and address data quality issues to all relevant stakeholders, including but not limited to Treasury and or Management;
• Perform liquidity stress test and market risk stress test;
• Maintain and performs periodic review of policies and process ensuring alignment with Local and Head Office requirements;
• Provides analytical support for relevant stakeholders;
• Identification of risk drivers and assess their impact on liquidity positions;
• Periodic review and update of Contingency Funding Plan to ensure the branch is well-prepared for liquidity challenges;
• Any other ad-hoc and tasks assigned.

Requirements

• Preferably a recognized degree
• Minimum 10 years of market / liquidity /interest risk experience in the Banking Industry;
• Good understanding of market / liquidity/interest risk regulatory requirements;
• Meticulous, versatile, good interpersonal skills, excellent communication skills;
• Able to work independently with minimal supervision and under pressure;
• Proficient at data handling, using VBA and other data processing tools;
• Familiar with Bloomberg system

EA Personnel Name: Izz Bin Lokman
EA Personnel No: R24124828
EA License No: 05C3451

• Lead and oversee the team responsible for establishing supplier agreements, considering sales and operational requirements.
• Provide the Asia Pacific regional organization with a comprehensive portfolio of service providers offering sea freight and intermodal services.
• Conduct research on market developments, suppliers used by competitors, and market rates, and take action based on findings.
• Develop and strengthen relationships with existing and new suppliers at various levels within the assigned area.
• Collaborate closely with various parties (suppliers, other offices, forwarders, and agents) in rate offers and negotiations.
• Organize and maintain supplier information, rates, and surcharges within our Internal Vendor System.
• Monitor and manage the expiration of various rates in the Vendor System.
• Execute and oversee all rate negotiations with suppliers in the designated area.
• Identify opportunities to optimize the supplier portfolio.
• Manage, support, and facilitate the regional procurement team in their daily activities.
• Assist the superior with additional procurement duties as required.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

*Seeking for a Credit Administration Senior Officer/AM with minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry and knowledge in MAS 610 requirements*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Credit Administration (Admin) Senior Officer/Assistant Manager to be part of their Credit documentation team.

JOB RESPONSIBILITIES

• Process or prepare loan documents/credit facilities set up (e.g. roll over request, credit draw down)
• Perform collateral management
• Ensure adherence of credit facility’s limits
• Prepare Credit reports
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry
• Knowledge in MAS 610 requirements
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

Please refer to our website https://resolutehunter.com/ for more job postings.

EA Licence 18C9105

EA Reg R1105305

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

About the Team

Our team is responsible for TikTok Live's Traffic Delivery and User Experience. We continuously optimize the Recommend system to show users personalized and preferred content, helping LIVE obtain traffic in TikTok and achieve user growth. At the same time, we understand and define content quality and User Experience, ensuring the stable development of content ecosystem and user ecosystem while business growth.

Job Description

- Be responsible for formulating product strategies and plans for the overall user growth in TikTok LIVE broadcasts, focusing on increasing the scale and activity of TikTok LIVE broadcast viewers. Achieve business growth targets through various means, such as optimizing user experience, researching the supply and demand ecosystem, and configuring product strategies.

- Be responsible for the generalization of TikTok LIVE broadcast content and audience, including the diversity of content and audience, the content growth for user groups with unmet content needs, and the formulation of growth strategies for important countries and regions.

- Gain insights into user behaviors and needs through in-depth user research and data analysis, understand user segmentation and differentiation, and formulate corresponding growth strategies according to the characteristics of different user groups.

- Conduct hierarchical management of users, and formulate targeted product and marketing strategies for users at different levels to improve user loyalty and growth potential.

Qualifications

Minimum Qualifications:

- Bachelor's degree with 3+ years of related user-side product work experience. Background in both platform and strategy products.

- Possess the ability of product design and business understanding. Be able to identify problems through data or processes and promote the solution of problems.

- Have strong logical thinking ability, be able to establish effective communication on key issues in cross-team cooperation, and be able to promote implementation.

- Have project management ability and stress resistance, be able to grasp the needs of all parties and integrate resources to achieve cross-departmental cooperation.

Preferred Qualifications:

- Majors in Statistics/Mathematics/Computer Science are preferred.

- Experience in traffic strategies/ and creator strategies/ and content ecosystem are preferred.

- Be proficient in SQL, be able to use common analysis tools such as R/Python/SaaS for data model development, have a good command of basic statistical knowledge, and possess good statistical quantification ability.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

*Seeking for a talent with minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

*Seeking for a Senior Bunker Trader/Bunker Manager who has experience handling China markets in the bunkering industry*

THE COMPANY

This is an established MNC with a solid brand name. They are expanding and the bunkering team seeks for a Senior Bunker Trader/Manager to join their team!

JOB RESPONSIBILITIES

• Develop new clientele and networks (Vessel operators/Shipping companies)
• Maintain existing networks of clientele
• Keep up to date on latest bunker market information
• Ensure competitive pricing in the market
• Ensure smooth execution of contract, negotiations and operations
• Ensure compliance to regulatory requirements
• Liaise with external and internal stakeholders e.g. Logistics providers, suppliers, clients
• Any other adhoc duties

JOB REQUIREMENTS

• More than 4 years of hands-on experience in back-to-back bunker trading (within China market)
• Driven and motivated
• Possess strong communication and interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

General Manager, Corporate Finance and Special Projects

About mm2 Asia

Headquartered in Singapore, mm2 Asia Ltd. champions “Content and Media for Asia”, with integrated businesses across the content, immersive media, cinema, event and concert industries in Singapore, Malaysia, Hong Kong, Taiwan, China and the United States of America.

Summary

We are seeking to fill the role of General Manager, Corporate Finance and Special Projects. The ideal candidate is a highly strategic and results-oriented leader responsible for overseeing all aspects of the company's corporate finance functions and leading high-impact special projects. This role requires a deep understanding of financial markets, a strong analytical and problem-solving mindset, and exceptional leadership and communication skills.

Key Responsibilities

• Corporate Finance: Lead all aspects of corporate finance activities, including:
• Capital Markets: Manage equity and debt financings, including IPOs, M&A transactions, and other capital market transactions.
• Investor Relations: Build and maintain strong relationships with investors, analysts, and other key stakeholders.
• Treasury Management: Oversee cash management, liquidity, and risk management activities.
• Financial Planning & Analysis (FP&A): Develop and maintain financial models and forecasts, and conduct in-depth financial analysis to support strategic decision-making.
• Special Projects: Lead and manage high-impact special projects, including:
• Strategic Acquisitions & Divestitures: Conduct due diligence, negotiate terms, and oversee the integration or divestiture of businesses.
• Business Development: Identify and evaluate new business opportunities, including strategic partnerships and joint ventures.
• Cost Reduction Initiatives: Lead and implement cost-saving initiatives across the organization.
• Other strategic initiatives as assigned.
• Team Leadership: Build, develop, and lead a high-performing team of finance professionals.
• Mentor and coach team members to enhance their skills and career development.
• Foster a collaborative and results-oriented team environment.
• Stakeholder Management: Effectively communicate and collaborate with senior management, the Board of Directors, and external stakeholders.
• Build and maintain strong relationships with key stakeholders, including legal counsel, investment bankers, and auditors.
• Compliance: Ensure compliance with all relevant financial reporting and regulatory requirements.

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• 10+ years of progressive experience in corporate finance, investment banking, or a related field.
• Proven track record of success in leading and executing complex financial transactions, including M&A, IPOs, and debt financings.
• Strong analytical and problem-solving skills with the ability to analyze complex financial data and make sound business decisions.
• Excellent communication, presentation, and interpersonal skills with the ability to effectively communicate with both internal and external stakeholders.
• Strong leadership and management skills with the ability to build, motivate, and lead high-performing teams.
• Advanced financial modeling and valuation skills.
• Experience with financial reporting and regulatory compliance.
• Strong work ethic, attention to detail, and the ability to work independently and as part of a team.

Preferred Qualifications

• Experience working in media and entertainment industry.
• Knowledge of listing rules and requirements in Singapore and Malaysia
• Experience in international finance and long-range strategic business and/or operations plans, programmes and systems.
• Professional certifications such as CFA or CPA.

The Opportunity

• Industry: Globally known MNC in Tech
• Location: Lorong Chuan
• Dynamic and positive working environment
• 1 year renewable contract (subjected to performance and business directions)
• Salary: Up to SGD 6000

The Role

FX Systems Management

• Primary Administrator for TMS-FX module. Experience working with FIS Integrity is a plus.
• Responsible to ensure smooth, timely and accurate data flow between all internal and external systems connected in the organization’s overall FX landscape. Various systems include FXall, TMS, Bloomberg, internal FX request/payment platform, SAP, etc.
• Monitor system operations and ensure scheduled jobs are done as designed/customized.
• Manage, develop and implement solutions to meet requirements from global internal stakeholders on FX and market data-related matters (e.g., Hedge reporting, market benchmark reporting such as FX rates, interest rates etc.), and maximize system automation.
• Conduct system upgrade for TMS.

Treasury Platform Project

• Main liaison for Treasury Cash Management and FX team for implementation of in-house intercompany payments platform
• Duties include UAT testing, communicating with bank for solutions
• Work closely with IT and Project team to troubleshoot issues and follow-through for error resolutions
• Manage timelines and keep track of project status

SAP S/4 Implementation

• Implementation of SAP S/4 Treasury and FX module
• To assist in working with various stakeholders to analyze and finalize To-Be Treasury processes
• Develop strong understanding of current Treasury’s Cash/FX requirements and work closely with consultants and project team to ensure these are met

The Requirements

• Advanced Excel skills and computer/network literacy (e.g., SQL, Crystal Report Developer, etc.)
• Previous experience in Corporate Treasury environment
• Technical awareness of payment file formats and bank communications for Treasury & Accounts Payable processes
• Strong project management and communication skills
• Experience with SAP S4/Hana Cash Management, Bank Account Management, SAP Payment Formats, Bank Communication Manager, In House Cash and Treasury & Risk Management (TRM) is a plus
• Experience with or exposure to SAP transformation projects
• Experience with or exposure with business process design

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• You may send your resume in MS Word Document to [email protected] or apply through this advertisement
• All shortlisted candidates will be contacted

Amelia Lau An Qi

Direct Line: +65 6697 7987
EA License No: 91C2918
Personnel Registration Number: R1987023

Main Purpose of Job

As the primary function of this dual role, we are looking for an experienced Office Manager who will be responsible for ensuring the office operates efficiently and smoothly, through organizing and coordinating the office operations and procedures. In addition, the responsibility as an Executive Assistant will be to provide administrative support to the local CEO.

It is essential to have the knowledge and understanding of the business etiquette culture and language to communicate effectively with all Stakeholders.

Key Responsibilities

• Office Operations: Oversee day-to-day office operations and ensure efficient functioning, including reception area.
• Financial Management: Collaborate with finance department to manage office budgets, invoices and expenditure.
• Communication and Coordination: Facilitate effective communication within the office, coordinate projects and events, and ensure timely dissemination of information.
• Team Leadership: Manage team of receptionists, supervise and provide guidance to team and foster a positive work environment, promote teamwork, and encourage professional development.
• Executive Support: Manage CEO’s calendar, schedule meetings, make travel arrangements, and maintain confidentiality of information.
• Policy and Records Management: Develop and implement office policies and procedures to enhance efficiency, productivity, and compliance. Communicate policies to staff and ensure adherence to established guidelines. Also, to maintain efficient record-keeping systems.
• Event Management and Problem Solving: Manage internal events, identify operational challenges, and propose solutions

Job Requirements

• People Management Responsibilities: Foster a positive work environment, promote teamwork, and encourage professional development.
• Proficiency and Job Knowledge: Demonstrate proficiency in using various software applications and office tools and possess a deep understanding of office management and best practices.
• Business Expertise: Collaborate with Stakeholders to align office operations with organisational goals. Monitor and manage office budgets, track expenses, and process invoices.
• Problem Solving Skills: Exhibit strong problem-solving abilities, identify challenges, and propose effective solutions.
• Interpersonal Skills: Build and maintain effective and positive working relationships with internal and external stakeholders. Able to demonstrate diplomacy, tact, and discretion when dealing with sensitive information or challenging situations.
• Professionalism and Adaptability: Maintain a high level of professionalism and integrity, uphold strict confidentiality, and demonstrate adaptability and ability to work well under pressure.

We are seeking a highly quantitative, process and detail-oriented Program Manager to join the central team of our APAC Sales Strategic Planning & Operations (SSPO) Team. The mission of the APAC SSPO team is to maximize business performance by being the objective, trusted partner to the sales organization – through strategic planning, driving critical projects in partnership with cross functional teams and operational excellence. The successful candidate will be part of the central APAC SSPO team. The central team covers reporting, planning and operational processes and works with the broader APAC SSPO team and other cross functional teams to drive implementation of strategic decisions. The candidate is expected to combine strategic and operational planning, analysis and decision-making skills with highly analytical insights. Stakeholder management and communication skills are necessary. The candidate is expected to work well independently and in collaboration and be comfortable with working in a fast-paced, dynamic environment.

Responsibilities

• Support management in strategic, business and operational planning. Support key leadership meetings and offsites, facilitate leadership alignment on key issues and opportunities
• Identify, scope and deliver critical projects and initiatives, partnering with cross-functional teams across the organization
• Drive efficient processes (e.g. KPIs, revenue reporting, annual planning process, quota setting, portfolio selection, revenue reporting, opex & headcount) as well as other sales processes to support the broader APAC SSPO team
• Collaborate closely with sister teams and XFN SSPO to scale best practices and drive alignment with global processes
• Conduct revenue analysis to identify trends and factors of growth. Monitor forecasts and benchmark performance while understanding the sources of deviation. Consolidate and present insights to APAC leadership
• Lead APAC wide projects and/or implement the program framework for global initiatives for local implementation
• Autonomously handle ad-hoc requests from the business

Minimum Qualifications

• Bachelor's degree in a business, marketing, analytical or related field (e.g. Business, Marketing, Engineering, Mathematics, Statistics, or Economics)
• 7+ years of experience leading strategy and operations projects in a consulting environment, corporate strategy/operations team, quantitative field (e.g. investment banking, private equity) or similar tech company
• Distinctive problem solving and analytical skills, ability to solve complex and diverse business problems (commercial, operational, organizational)
• Experience leading and influencing stakeholders at all levels of an organization. Design, lead and execute analysis and effectively communicate insights
• Proficiency with SQL and experience extracting data from large / complex databases
• Strong communication & presentation skills

Preferred Qualifications

• Experience in data visualizations and building scalable reporting tools
• Experience in the digital media industry. Understanding of organizational dynamics, operating experience with large and complex organizations

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.