Total 7,472 customer service manager job vacancies in Singapore

Company Description (https://www.karieragroup.com.sg/)

Kariera Group is a dynamic corporate group operating in the European and Asian markets, with a vision to become a global organization that provides end-to-end talent acquisition solutions to help employers find, hire and onboard great talent, and helps job seekers build new skills and progressive careers as the modern world of work changes. Kariera Group offerings in Singapore includes niche portals BrightSparks, BrightMinds and JobsCentral Learning as well as career portal JobsCentral. Kariera Group Singapore also provides a holistic suite of recruitment softwares, Employer Branding Solutions and Executive Search that helps facilitate an end-to-end ecosystem.

Role Description

This is a full-time on-site role for an Account Manager at Kariera Group in Singapore. The Account Manager will be responsible for hunting new business, managing existing client accounts, building strong relationships, understanding client needs, and providing exceptional customer service on a day-to-day basis. This role will be focused on selling Brightsparks ( https://brightsparks.com.sg/) products and services to Govt, Large MNCs and Overseas Universities.

Responsibilities:

1. Prospecting and Lead Generation:

• Proactively identify and engage potential customers through diverse channels.
• Conduct comprehensive market research to pinpoint new leads and foster business growth.

2. Client Acquisition and Sales:

• Present and advocate for our products/services to prospective clients.
• Develop and sustain a robust sales pipeline to consistently achieve and surpass sales targets.
• Clearly communicate the value proposition of our offerings and negotiate terms to successfully close deals.

3. Account Management and Relationship Building:

• Establish and sustain strong relationships with existing clients.
• Comprehend clients' needs and objectives to provide customized solutions, maximizing client satisfaction.
• Collaborate with cross-functional teams to ensure client needs are met and projects are executed seamlessly.

4. Cross-selling and Upselling:

• Identify opportunities to upsell and cross-sell additional products or services to existing clients.
• Educate clients on new features or offerings that align with their evolving business objectives.

5. Sales Reporting and Analysis:

• Maintain meticulous records of sales activities, customer interactions, and ongoing deals.
• Analyze sales data to identify trends, opportunities, and potential areas for improvement.

Requirements:

Education:

• Minimum Diploma in Business, Marketing, or a related field.

Experience:

• 3 to 5 years of proven success in sales, preferably within a B2B environment.

Skills:

• Proficient in sales, negotiation, and communication.
• Ability to establish and sustain effective client relationships.
• Strong MS Office skills, particularly in Excel and PowerPoint.
• Previous experience selling into government agencies and educational institutions is advantageous.
• Prior experience in media sales, both digital and print, is a plus.
• Proven success in prospecting and lead generation.
• Results-oriented with a focus on achieving and surpassing sales targets.
• Ability to work independently and collaboratively within a team.
• Excellent time management and organizational abilities.

Preferred Qualities:

• Adaptability: Ability to seamlessly transition between hunting and farming tasks in a dynamic sales environment.
• Resilience: Capacity to maintain motivation and focus in a challenging sales landscape.
• Innovative Thinking: Creative approach to problem-solving and identification of unique sales opportunities.

· Service clients’ accounts and achieve sales targets

· Manage client’s expectations on project expectations

· Develop project execution strategy

· Obtain quotes from suppliers for materials/fittings for calculation of cost

· Prepare quotation and submission of tender/quotation

· Prepare project budgets and manage cost control based on clients’ budget

· Oversee kick-off meeting with clients

· Submit schedules, concept designs and sample materials for clients to review

· Update organiser/client on the commencement of work

· Coordinate with suppliers to ensure work is completed according to planned schedule

· Oversee handover of project and coordinate with clients regarding defects rectification

· Arrange for invoice billing to clients

· Ensure good client relationship and as primary point of contact for Clients' Project Management team

· Manage specialist design support services and take part in conversion process

· Perform any other adhoc duties

As an advocate for lifelong learning for Lifelong Learning Institute Pte Ltd (LLI), you will be part of the team to promote lifelong learning, upskilling, and career planning in various platforms. In partnership with Community Development Councils, you play an active role in creating awareness of SkillsFuture and guiding individuals to use SkillsFuture resources in skills upgrading and career planning.

You will be given a portfolio and have the opportunity to be developed in these functions:

Outreach and Engagement

• Develop new partnership opportunities through outreach to the community, organisations and institutions, understanding their needs and cultivating relationships with the partners
• Plan and organise events and activities that engage the community in their lifelong learning and skills upgrading journey
• Work closely with various touchpoints to refer individuals to appropriate agencies and resources that best meet their training and career needs

Training Administration and Conduct Workshops

• Plan and organise physical or virtual SkillsFuture Advice workshops
• Deliver workshops to guide individuals in navigating the labour market, share occupational insights of jobs, training and features of key online portals such as MySkillsFuture and Adapt & Grow
• As part of continuous improvement, you will monitor the effectiveness of the workshops and work on the feedback gathered to improve future workshops and outreach efforts

Requirements

• Tertiary qualifications
• Experience in planning and organising workshops
• Experience in tracking statistics, managing feedback as well as evaluating programme effectiveness will be advantageous
• Possess strong public speaking and presentation skills
• Ability to speak fluently in different languages and local dialects will be advantageous (in order to liaise with the local dialects & multi-lingual speaking associates)
• Knowledge and familiarity with government schemes, programmes, portals and service touch-points will be advantageous
• Ability to interact and manage diverse stakeholders from different levels
• Possess strong interpersonal, communication, marketing and networking skills
• High level of initiative and able to work independently in a fast-paced and dynamic working environment
• Passionate about helping Singaporeans to raise their employability level and advocate lifelong learning
• Experience in outreach or community engagement will be advantageous
• Familiarity with social media platforms, social media engagement, design thinking and marketing will be advantageous
• Able to work on evenings and weekends
• Willing to be stationed at CDC in the west region of Singapore

Candidates who do not have the required qualification or relevant experience are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

The Business Solution Manager will be part of the Program Management Office (PMO) responsible for initiating, managing, and reporting on Cluster Office related projects and programs in Singapore and European market.

The candidate has to be a proactive and detail-oriented individual with proven experience in projects & programs management and have good interpersonal skills to work with the various business functions.

Responsibilities:

• Manage day-to-day activities in the Program Management Office for related software Development Project In various technologies.
• Analyze with project managers on project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.
• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions.
• Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility/ manpower/ system readiness. Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.
• Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, signoffs and ensure closure.
• Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan. Organize, and support key users’ trainings, workshops, roadshows and events for materials / documentations.
• Support program/project IT audits with stakeholders and related secretariat duties.

Requirements:

• Master’s degree holder with 7-10 years of total working experience including experience working in Europe or knowledge of European markets/regions. Ability to communicate in English and French / German / Spanish fluently to interact with clients and stakeholders.
• Possess knowledge of process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.
• Programme management experience is a must, preferably in managing programs in a large-sized organization operating in a highly complex environment.
• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem-solving skills.
• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
• Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.
• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Hi,

Immediate Hiring!!

Key Responsibilities:

• Project management of SAP SuccessFactors implementation projects, accountable for project success
• 10+ years of relevant experience in information technologies project management, such as ERP or CRM
• Hands on experience in configuring Success Factor modules (Employee Central, Payroll, PMGM, Time Management, LMS, etc)
• Stakeholder engagement - manages the relationship with all stakeholders
• Oversees deliverables quality
• Monitors progress and ensures that the project is delivered on-time, within scope and within budget
• Leads internal project team, monitors team tasks and progress based on agreed timelines
• Manages project risks and mitigation plans
• Manages project escalations
• Reports project status on a regular basis
• Creates and maintains comprehensive project documentation including plans and reports
• Committed to deliver customer satisfaction in challenging environments
• Strong functional understanding of the HR domain
• Experience in project management of HR systems
• Experience in HR process optimization and design
• Expertise in SAP SuccessFactors or other HR systems

Regards

Kshama

+91 9833964181

[email protected]

Our client is a local-based company and a value-added solutions partner specializing in cutting-edge technologies in the AI and IoT sectors.

• Identify key stakeholders in the commercial real estate and office building sectors, such as property developers, building owners, and facility managers.
• Formulate and execute sales strategies to enhance market reach for smart workspace solutions.
• Keep abreast of industry trends, advancements in building automation technologies, and competitor activities to uncover new opportunities.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 4 years of B2B sales experience in Building Automation industry.
• In-depth knowledge of building automation systems and related technologies.
• Good communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description: Restaurant Shift Manager

Position: Restaurant Shift Manager

Location: UBI

Type: Full-Time / Part-Time

Overview:

We are seeking an energetic and organized Shift Manager to oversee the daily operations of our restaurant during designated shifts. The ideal candidate will ensure smooth operations, deliver exceptional customer service, and maintain high standards of food quality, cleanliness, and safety. This role is pivotal in fostering teamwork and motivating staff to exceed performance expectations.

Key Responsibilities

1. Shift Operations:

• Manage the restaurant’s operations during assigned shifts.

• Ensure all opening, mid-shift, and closing duties are completed efficiently.

2. Staff Management:

• Supervise, train, and mentor team members to perform at their best.

• Schedule and delegate tasks to optimize productivity.

• Address and resolve any team conflicts professionally.

3. Customer Service:

• Maintain high standards of hospitality and address customer inquiries or complaints promptly.

• Oversee the dining area to ensure a positive guest experience.

4. Inventory and Supplies:

• Monitor inventory levels and coordinate with the kitchen and suppliers to ensure stock availability.

• Minimize waste by adhering to portion controls and reducing unnecessary costs.

5. Health and Safety Compliance:

• Ensure compliance with all health, safety, and hygiene standards.

• Conduct routine inspections of food preparation and service areas.

6. Financial Responsibilities:

• Assist with daily cash handling, including closing tills and preparing shift reports.

• Monitor labor and operational costs during shifts to ensure profitability.

Requirements

1. Experience and Skills:

• Proven experience in a supervisory role within the restaurant or hospitality industry (2+ years preferred).

• Strong leadership and communication skills.

• Customer service-oriented with problem-solving abilities.

2. Technical Knowledge:

• Familiarity with Point of Sale (POS) systems and basic financial processes.

• Understanding of food safety regulations and certifications (e.g., Food Handler’s License or equivalent).

3. Personal Attributes:

• Ability to work in a fast-paced environment and remain calm under pressure.

• Exceptional time management and multitasking skills.

• A proactive and positive attitude toward challenges and team-building.

4. Education:

• High school diploma or equivalent (Bachelor’s degree in Hospitality Management or related field is a plus).

What We Offer:

• Competitive salary

• Opportunities for career growth and development

• Flexible scheduling

• Employee discounts and other perks

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Credit Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills
• Strong problem solving skills
• Ability to multi-task and perform well under pressure

• Design, implement, test, and deploy end-to-end software solutions in the T&O-MOT-LCS domain with the following key responsibilities
• Collaborate closely and communicate independently with project managers, business analysts, development leads, test engineers, infrastructure engineers, and business users.
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Troubleshoot the application by debugging issues, fixing bugs, identifying bottlenecks, and offering third level support.
• Build, package and release software artifacts in an automated way to all environments including production
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Min 12+ years of technology delivery experience in software development
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Experience with a major relational database system
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MariaDB or SQL Server.
• Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI).
• Experience in CI-CD tools like Bitbucket Jenkins, Nexus, JIRA, confluence.
• A team player with excellent communication and interpersonal skills.
• Experience in data ETL pipelines (including reconciliation and quality tools and techniques) an advantage
• Experience working in agile technology teams
• Ability to adapt to challenges while remaining calm in a constantly changing environment
• Experience in Agile methodologies such as Scrum.

• Marine Service Engineer
• Office location : Boon Lay Way
• Working Location: On board ship
• Working days: 5 days (Mon- Friday)
• Working hours : 8am - 5pm
• Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Conduct periodic inspections, repair, service and maintenance of marine equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.
  
  Requirements:
• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

Job Description:

• Support engineers in conducting site acceptance tests, commissioning, and start-up for transformers and switchgear. Knowledge of UPS, Low Voltage/Medium Voltage Variable Speed Drives, and PLC systems is a plus.
• Perform preventive maintenance, breakdown repairs, fault investigation, and troubleshooting of electrical equipment.
• Provide field operations and technical support to customers, helping them identify their needs and offering post-sales service solutions.
• Address on-site repair and maintenance issues, troubleshoot, and effectively resolve technical problems. Deliver field feedback to engineering and manufacturing teams to assist in new product development and improvements to existing products.
• Manage the procurement of spare parts from Supplier

Job Requirements:

• Diploma/ITE in Electrical Engineering or a related field.
• Relevant experience in technical servicing roles.
• Hands-on experience in customer service with the ability to work independently on-site.
• 1 to 2 years of field service experience in a related industry.
• Strong communication & analytical skills.
• Must be ready to travel on business trips

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

RESPONSIBILITIES

You will be responsible for assisting with the onboarding of Nursing Home residents and ensuring that they continue to receive the quality of care as described in NTUC Health Care Philosophy and Service Standards.

Customer Journey Experience

• Act as the main liaison and single point of contact (Care Concierge) for next-of-kin of our nursing home residents.
• Engage caregivers and residents at the pre-admission stage to address any concerns or anxieties and to better understand the specific needs of the resident.
• Conduct pre-admission counselling sessions to help caregivers understand the fees, services provided, philosophy of care, living conditions and expectations of residents and next of kin.
• Receive the resident on the day of admission, conduct orientation and ensure that the resident settles in well to the new environment.
• Actively engage residents and caregivers throughout the period of stay and address any concerns that may arise by working together with the multidisciplinary care team.
• Be involved in multidisciplinary discussions as part of patient-centered/directed care planning by providing relevant information of residents' social background, preferences and habits.

Service Quality

• Help to develop and maintain important touchpoints for the resident journey from pre-admission to discharge.
• Assist in the measuring and monitoring of customer satisfaction via residents focus groups, periodic audits, residents satisfaction surveys, etc.
• Assist the manager in implementation of internal and external service recognition programs and events e.g. annual Service Excellence Award.
• Provide inputs during team meetings on service gaps based on the feedback received and propose service initiatives and training programmes for continuous improvements.

As a Care Concierge, you will be interacting with residents from all walks of life. Many of them have multiple medical conditions which may affect their behaviour and disposition. To succeed in this role, you must enjoy interacting with people from diverse backgrounds, be empathetic and be able to appreciate their point of view. This is not a desk-bound job and will require constantly being on the move. The joys of the job come in appreciation from residents and their next-of-kin as transitioning to a new living arrangement can be challenging. Not to mention grateful colleagues as your value add to their work and the resident experience!

• Recognized diploma or degree,
• At least two years of work experience, preferably requiring interaction with a diversity of people
• Knowledge of geriatrics or experience caring for the elderly (eg; being a caregiver or volunteering) an added advantage
• Knowing multiple local spoken languages or dialects will be advantageous
• People-oriented, willing to work the ground

Location:

• Chai Chee Nursing Home

Additional Advantageous Skills:

• Appreciation and sensitivity to multicultural preferences and nuances

• Location: North Bridge Road (Raffles Hotel Arcade)
• Working Day : Mon to Sun (2 off days)
• Working Time: Split shift (one week 44 hours), work after 12am will have a company transport send directly to home.
• Salary: $2800 onwards (depends on experiences)
• Industry: Spanish Cuisine Restaurant

Responsibilities:

• Take and schedule reservations.
• Greet and coordinate the seating of guests Taking of orders Serving of Food and Beverages.
• Clearing dishes from table.
• Participate in monthly physical stock take of the Restaurant

Requirements:

• Minimum 2 years of relevant experience.
• Able to work in Split shift.
• Able to start work immediately or within short notice.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Well Established Automotive Company - Car Dealer

• Basic UP$5500 + commission

• Working hours: 9:30am - 6.30pm (Monday - Friday)

• Company located at Tai Seng

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Lead, manage, and motivate a team of Salesmen to achieve sales targets.
• Establish clear sales goals and objectives for the team, ensuring alignment with the company's overall targets.
• Regularly assess the performance of salesmen, providing feedback, guidance, and support to help them achieve their targets.
• Provide training and development opportunities to salesmen to enhance their skills and improve sales performance.
• Oversee the management of sales leads, ensuring timely follow-up and conversion of leads into sales.
• Assist salesmen in negotiating deals and closing sales to meet or exceed sales targets.
• Manage the sales department's budget, ensuring expenses are controlled and financial targets are met.
• Prepare and present regular sales reports to senior management, highlighting performance against targets, trends, and areas for improvement.
• Conduct market research and analysis to identify opportunities, threats, and trends in the new and used car markets.

Requirement

• NITEC / Professional Certificate in Sales & Marketing or equivalent.
• 6 - 8 years of relevant working experience in automotive industry
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

[12 months contract, renewable]

We are looking to hire a candidate with prior experience in Salesforce development and operations support to join our team in driving continuous product development and operational support for a new Salesforce implementation. You will be collaborating closely with the project team, which includes the Product/Project Manager, Solution Architect, and Technical Services Consultant (where applicable)

Key Responsibilities:

· Oversee, manage multiple vendors and external providers of ICT services, work with team.

· Oversee daily operations across various departments to ensure seamless business execution.

· members from application and infra teams, to deliver project on time and within budget;

· Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects;

· Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality;

· Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;

· Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;

· Plan and perform user acceptance testing;

· Assess service requests for enhancements and maintenance of systems;

· Ensure Service Level Agreements for projects and incidents are met;

· Identify potential project risks and its implication to the organisation and to recommend mitigating measures to manage the risks;

· Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines; and

· Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

· Monitor and report on operational performance, including KPIs and metrics.

Skill Requirement:

· Minimum 7 years working experience in related field.

· Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.

· Project Management Certification or equivalent

· Relevant working experience as Project Manager/Scrum Master in at least 2 Agile/full project development life cycle.

· Relevant experience in web-based development.

· Working experience in handling daily IT operations matters.

· Working experience in .Net/J2EE applications.

· Familiarity with governance, adoption and training in RPA in enterprise IT environments.

· Working experience in government environment.

· Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred.

· Strong analytical, conceptualisation and problem-solving skills.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Results and customer oriented.

· Team player with strong organization and people handling skills.

· Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

• Develop detailed project plans, including scope, timelines, resource allocation, and budgets.
• Define project objectives, deliverables, and success criteria.
• Coordinate and manage project activities to ensure timely and successful completion.
• Act as the primary point of contact for all project-related communications.
• Provide regular updates on project progress, risks, and issues to stakeholders and senior management.
• Facilitate meetings and presentations to review project status and address any concerns.
• Lead and mentor project teams, including automation engineers, analysts, and other relevant personnel.
• Assign tasks, set expectations, and monitor team performance.
• Foster a collaborative and productive work environment.
• Oversee the design, development, and implementation of automation solutions.
• Ensure that automation technologies align with organizational goals and standards.
• Collaborate with technical teams to troubleshoot and resolve technical issues.
• Identify potential project risks and develop mitigation strategies.
• Monitor project risks and implement contingency plans as needed.
• Ensure compliance with all relevant regulations and standards.
• Implement quality assurance processes to ensure that automation solutions meet established standards and requirements.
• Conduct post-implementation reviews to assess project success and identify areas for improvement.
• Maintain comprehensive project documentation, including project plans, status reports, and technical specifications.
• Prepare and present reports on project performance, outcomes, and lessons learned.

Requirements

• Degree in Engineering, Computer Science, Business Administration, or a related field.
• Proven experience in project management, with a focus on automation or technology projects.
• Strong understanding of automation technologies, methodologies, and best practices.
• Proficiency in project management software and tools.
• Excellent organizational, leadership, and communication skills.
• Ability to manage multiple projects simultaneously and work under pressure.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager (Road Construction)
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,900 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Responsible for liaising and meeting with customers for road construction and resurfacing projects
• Assist with planning, executing, and monitoring road and airfield runway construction and resurfacing project progress
• Assist Operations Manager in all road and airfield runway construction projects including resurfacing operations-related matters, manpower, equipment, safety, and site surveys
• Attend meetings with customers and clients
• Decision-making for equipment and team allocation
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69577 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Johnson & Johnson is currently seeking a Senior Manager, Operations & Commercial Effectiveness, APAC. This role will be based in Singapore primarily focus on Abiomed and as such provides a unique opportunity to join a new business within the J&J Family of Companies.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Abiomed is an innovative medical device business with an inspiring mission "Patients First" and a unique guiding company principle "Recovering hearts. Saving lives." With more than 3,000 employees, Abiomed is one of the fastest growing medical technology businesses in the world with corporate headquarters in Danvers, USA, and locations in Aachen and Berlin, Germany, Tokyo, Japan, and Singapore. Abiomed is part of Johnson & Johnson MedTech.

Position Overview:

The Operations & Commercial Effectiveness Senior Manager will report directly to the General Manager of Asia Pacific to execute sales strategies that deliver results aligned with the commercial plan and manage operations and channel management. Collaborate effectively with functions such as sales, marketing, finance, commercial operations, IT and HR to anticipate challenges and remove obstacles to enable commercial impact.

Principle Duties and Responsibilities:

• Conduct annual strategic planning to analyze sales regions and territories
• Work with APAC Leadership Team to liaison between commercial operations, sales, marketing, comm ops, finance and all other internal functions impacting the commercial team in driving and fulfilling the following responsibilities:
  • Help identify and deliver on the needs of the commercial organization to successfully drive initiatives
  • Conduct quarterly business reviews with APAC GM with Commercial Leaders and Distributors
  • Manage monthly and quarterly business reviews, coordinate with stakeholders and ensure follow through with key initiatives that impact commercial strategy
• Partner with APAC Commercial Leaders in monitoring and increasing the sales force engagement though recognition, incentives, and surveys
• Assess current distribution & 4PL strategy and execute channel optimization projects in key markets by assessing margins and J&J network to ensure infrastructure supports strategy
• Conduct quarterly distribution reviews with stock and sales analysis and implement good distribution practices
• Ensure distribution/channel contracts and contracts with external parties and vendors are up to date
• Execute key channel/operations projects like the Korea J&J model
• Collaborate with Aachen/US counterparts to implement a long-term APAC supply and operations process
• Provide relevant analytics to the commercial team to guide strategic commercial plan

Job Qualifications:

• Bachelor's Degree required, Masters in related field or MBA preferred
• 10+ years of high-performance experience in the medical device cardiovascular space
• 5+ years of management experience of a field commercial team preferably within Abiomed
• Develop strong relationships with key stakeholders internal and external
• Demonstrated critical thinking in fast paced environment
• Ability to exercise judgment in selecting, methods, techniques, and evaluation criteria for obtaining results

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Job title – Associate Production Manager Premix Ops, SG, HNC

Location – Singapore

Job model – On Site

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Manage the shopfloor. Production monitoring, ensure production running smoothly in quality, operational safety prospective.
• In charge of production documentation and ensure it is completed and SOPs are updated without expiry. Play key role for DR committee tackle for quality matter.
• Operational staff training. Audit and visit. Planning and organizing production schedules with planner.
• Key holder for security committee, ensure security system is intact and compliance.
• Key player in the HACCP committee, contribute improvement to the team for the operation.
• SHE Responsibilities: Act as model to others staffs for safety behaviors. Perform job in line with safety practice and guideline, ask if in doubt, no go if the job is not clear. Bear full responsibilities of wearing PPE in the job, no compromise. Report any potential risk in the Plant in order to maintain safety working environment. No horse play act, cut short and safety compromised in the job.

We bring

• Empowerment to make meaningful contributions while upholding ethical standards.
• Recognition and celebration of your efforts and accomplishments.
• Opportunities for growth and advancement for those who embrace innovation and take initiative.
• Collaboration with experts in health, nutrition, and beauty to drive progress.
• Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions.
• Opportunity to build a career making a significant impact on billions of lives, with the freedom to shape your own path.

You bring

• Relevant diploma/tertiary qualifications together with proven expertise in quality systems and experience in a dry blending manufacturing environment at Production Supervisor level for more than 5 years.
• Knowledge of SHE, operational safety, plant software application. Experienced in SHE Management for an injury free work environment.
• Proven track record as a people manager with good leadership skills, problem solving skills.
• Ability to communicate across all level of the organization and possess good stakeholder management and networking skills.
• Knowledge of SAP-P45 system is a plus and Microsoft applications. Knowledgeable in ISO, HACCP or FAMI-QS Feed Safety Standards.
• Knowledgeable in Continuous Improvement Processes, Lean Six Sigma Skill Set will be advantageous.

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About DSM-Firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.

Leading ongoing reviews of business processes and developing optimization strategies for Target Operating Models, BRDs, User Stories, Test Case.

Experience in Data Analysis and any data tracing through multiple systems front to back would be highly beneficial, Excellent analytical and problem-solving skills

Location: Belfast & London & Singapore

Responsibilities

• Evaluating front to back control processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions with SME’s and other inputs.
• Leading ongoing reviews of business processes and developing optimization strategies for Target Operating Models, BRDs, User Stories, Test Case.
• Conducting meetings and presentations to share ideas and findings.
• Identifying, communicating ,processes , documenting, and analysing business requirements against risk through process discovery and managing these through to completion/escalation
• Respecting and demonstrating consideration for the firm's reputation and safeguarding, compliance
• Law, policy , managing and reporting control issues with transparency.

Qualifications/ Skills:

• Experienceon futures/ finance and Options products and Clearing industry
• Experienceof Operations, processbusinesses/ functions in an Investment Banking environment beneficial
• Experience in Data Analysis and any data tracing through multiple systems front to back would be highly beneficial, Excellent analytical and problem-solving skills
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Inquisitive mind set and willing to work outside your comfort zone in either skills, time or location
• (Belfast & London & Singapore)
• Strong communication and written skills
• Excellent Excel, PowerPoint and process mapping skillsets

Send your V to [email protected]

Responsibilities

- To develop and maintain strong, long-term relationships with key corporate and maritime clients.

- To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

- To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

- To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

- Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

- Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

- Minimum of 8 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

- Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

- Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Location: Raffles Place

• Managing relationships and new business development with Japanese corporations
• Maximizing profitability from portfolios assigned.
• Analyzing credit risk, documentation and setting up of credit facilities, and execution of transactions
• Coordinating with relevant divisions and departments, and other branches within our overseas network to provide wide range of global financial solution to customers.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)