Total 95,063 Full-time customer service manager job vacancies in Singapore

· Evaluating and optimizing marketing and pricing strategies.

· Analyzing market trends and preparing forecasts.

· Generating new business leads.

· Developing strategies and tactics to get the word out about our company and drive qualified traffic to our front door

· Deploy successful marketing campaigns and own their implementation from ideation to execution

· Conduct Market Survey & Research

· Analyses Market Trend & Provide Strategic Planning to assess & ensure Sale & Profitability of Products & Services

· Explore and Develop New Market to Increase Company’s Revenue

Job Description & Requirements

• Oversee the daily store operations and its manpower planning

• Hire, train, motivate and manage the team to achieve the best results

• Responsible for admin duties in the outlet including but not limited to inventory management, sales forecast, invoices consolidation, generate reports such as sales report or costing report and attend management meetings

• Conduct monthly inventory checks in operating equipment and supplies

• Work closely with relevant personnel at all levels by maintaining an effective communication, to ensure smooth execution of various activities/promotions

• Ensure smooth operations of the store with compliance to product quality, hygiene & safety standards

• Appraise employees for their performance regularly and provide feedback to improve performance

• Involve in investigation of issues relating to customer feedbacks on service and product quality

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Ensure that the handover, closing and opening procedures are complete in each shift

• Perform other duties/tasks as required

Requirements:

- Minimum 1 year of experience at supervisory role in managing a Cafe/Restaurant/Fast food sector or other sectors

- Good people management skills, strong communication skills and hands-on duties

- Ability to prioritize tasks and manage time effectively

- Desire to work in a fast-paced environment and work well under pressure

- Pleasant, mature, outgoing, meticulous with good interpersonal skills

* People who are looking for a place for career growth and providing professional service are encouraged to apply

* Attractive remuneration and benefit package

* Position available at different locations

The Football Manager will lead and manage the school's football program.

This role involves overseeing all aspects of the football program, including coaching, team management, player development, administration and coordination with other school departments to promote a comprehensive and successful sports experience.

Key Responsibilities:

• Program Leadership:
• Develop and implement a strategic vision for the football program aligned with the school’s values.
• Oversee and plan all football-related activities, including training sessions, matches, and events.
• Foster a positive and inclusive team culture that emphasizes sportsmanship, teamwork, and personal growth.
• Selecting, managing, and budgeting for appropriate international competitions.
• Coaching and Development:
• Provide expert coaching and training to student-athletes of our Wildcats Elite Teams which includes offering before and after school training sessions.
• Design and implement practice plans and training programs that enhance players' abilities and prepare them for competitive play.
• Oversee and offer guidance to internal and external football coaches.
• Hold Regular Meetings and Workshops for all Football Coaches.
• Team and Player Management:
• Manage team selection, player assignments, and roster decisions.
• Ensure that all players meet academic and behavioral standards set by the school.
• Organize and supervise team travel, equipment, and logistical needs for matches and tournaments in and outside of Singapore.
• Collaboration
• Work closely with the Head of Physical and Outdoor Education, and other relevant departments to coordinate the football program’s activities and goals.
• Work closely with the CCA and ACSIS team to plan the Football CCA Program and all competitive Matches.
• Support the CCA team with the organization of the yearly CCA Fair.
• Work closely with the Head of Operations to organize the Football Holiday Camps.
• Administrative Duties:
• Set up the CCA Football program in the school system and manage the enrollment.
• Set up ACSIS Teams in the school system and manage the enrollment.
• ACSIS Football Game scheduling in collaboration with other schools.
• Manage Bus bookings for off Campus activities and Referee bookings for on Campus activities.
• Create purchase requisition for all Football related expenses.
• Communicate effectively with students, parents, and staff regarding ACSIS and CCA schedules.
• Coordinate the Wildcats Uniform distribution for all Football teams.
• Coordinate the ACSIS Medal orders for all Football Teams.
• Maintain the Sport website and Parent portal.
• Engage with the wider school community to promote and support the football program by using our social media channels.

• Developing sales strategies and setting up goals.
• Generating leads and reaching out to prospects.
• Contacting customers and potential customers over calls, emails, and even in person.
• Handling and resolving client queries and complaints.
• Preparing, and drafting proposals and quotes.
• Carrying on the sales process using the particular sales software.
• Creating and maintaining customer relationship management data.
• Achieving daily, weekly and monthly sales targets.
• Taking part in team meetings.
• At Least 3 year of experience in sales
• Exceptional sales and customer service skills
• Brilliant presentation skills
• Skilled at negotiation and problem-solving
• Strong communicator, both verbal and written

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Operations Manager to join our dynamic and fast- growing team. The Operations Manager ensures seamless operations of the catering service by overseeing daily activities, managing resources, coordinating teams, and maintaining high standards of quality, efficiency, and customer satisfaction. This role is pivotal in optimizing processes, managing costs, and ensuring the company’s operational goals are met.

Key Responsibilities:

1. Operations Management:

• Plan, coordinate, and oversee daily operations across kitchen, logistics, and service teams.
• Ensure timely delivery of catering orders and adherence to service commitments.
• Develop and implement efficient workflows and processes to maximize productivity.
• Monitor inventory and manage procurement of raw materials, equipment, and supplies.

2. Team Leadership and Coordination:

• Supervise and manage kitchen staff, catering crew, delivery drivers, and support teams.
• Provide leadership, training, and motivation to ensure high performance.
• Conduct regular team meetings to review operations and resolve issues.
• Address and resolve operational conflicts or challenges effectively.

3. Quality Assurance:

• Monitor food quality, presentation, and service to ensure compliance with company standards.
• Ensure adherence to food safety, hygiene, and health regulations.
• Conduct regular inspections of facilities, equipment, and processes.

4. Customer Service:

• Liaise with the sales and customer success teams to understand client requirements.
• Ensure customer satisfaction by delivering high-quality catering experiences.
• Handle escalated customer complaints or service issues promptly.

5. Financial and Resource Management:

• Manage budgets and control operational costs to meet financial goals.
• Analyze operational data to identify cost-saving opportunities.
• Schedule and allocate resources effectively to meet business demands.

6. Strategic Planning and Continuous Improvement:

• Collaborate with senior management to develop and implement operational strategies.
• Identify opportunities for improvement in processes, technology, and service delivery.
• Stay updated on industry trends and competitor practices to maintain a competitive edge.

Qualifications and Requirements:

• Education: Diploma or Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Experience: Minimum 3 to 5 years of experience in operations management, preferably in catering or food service.
• Strong knowledge of catering operations, food safety standards, and logistics.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in operational software, inventory systems, and Microsoft Office Suite.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.

To apply, email your resume to [email protected]. Kindly note that only shortlisted applicants will be notified.

Responsibilities:

• Develop, implement, and monitor project plans, ensuring alignment with organizational objectives and government standards.
• Work closely with public sector stakeholders to communicate project goals, progress, and any potential risks or delays.
• Manage project budgets, resources, and schedules, ensuring efficient use of funds and resources.
• Identify and evaluate project risks, developing strategies to mitigate these risks and ensure project continuity.
• Ensure all projects adhere to public sector regulations, policies, and compliance requirements, preparing detailed reports for senior management and stakeholders.
• Lead project teams, providing guidance, setting expectations, and fostering a collaborative environment.
• Monitor project outcomes for quality, ensuring they meet agreed standards and regulatory requirements.
• Facilitate smooth implementation of any changes, working with stakeholders to manage expectations and ensure minimal disruption to operations.

Requirements:

• Bachelor’s degree in Computer Science/BA or any related field
• Minimum 7+ years of project management experience, preferably within the public sector.
• PMP, PRINCE2, or equivalent certification is preferred.
• Strong understanding of governmental policies, regulations, and standards.
• Proficient in project management software (e.g., MS Project, Asana, Jira).
• Experience managing project budgets and forecasting.
• Excellent written and verbal communication skills, with the ability to work with diverse stakeholders.
• Proven experience in identifying issues, analyzing risks, and implementing solutions.
• Ability to work under tight deadlines and adjust to changing public sector priorities.
• Proven track record of successful project delivery within government or non-profit organizations.

Office Near Tai Seng MRT

• Familiar with all the documents submission to relevant government authorities
• Laise with consultants and/ or sub-contractors engaged on the project
• Attend regular meeetings with client/ owner/ contractors/ sub-contractors and ensure the progress is on schedule
• Identify and comply with all applicaable statuary/ regulatory requirements related to project
• Communication to external parties including client, subcontractors, consultants, vendors, etc on project needs, requirements and schedule by means of daily construction oversight
• Plan the work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Monitor and manage day-to-day operations of projects, including developing and coodinating activities with other sub-contractors
• Able to read shopdrawings

Job Requirement:

• Candidate must possess at least Bachelor's Degree in Engineering (Civil) recognised by PE Board or equivalent
• At least 10 years of working experience in the related field is required for this position

• Customer Support
• Data Entry
• 3 Months Contract - might extend another 3 months

The Role:

• Perform data entry on customer information
• Follow up with colleagues & customers, to ensure completeness of refund processing
• Monitor status of refunds to customer
• Track and tabulate reports of work progress
• Adhere to SLA
• Any other ad-hoc duties as assigned

The Person:

• Possess a Diploma / GCE A Level
• No experience are welcome to apply
• Proficiency in Microsoft Excel, Words & Outlook
• IT savvy and keen to learn new software that will be taught on the job
• Independent, meticulous & accurate
• Good communication & interpersonal skill
• Able to commit for 3 - 6 months

Other Information

• Location: Tanjong Pagar
• Working Hour: Mon - Fri, 8.30am - 6pm
• Salary: $2200 per month

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

We are looking for a General Manager to oversee all staff, budgets and operations of the local business unit. General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you’ll help our company grow and thrive.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirement

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• BSc/BA in Business or relevant field; MSc/MA is a plus

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences in salon/SPA
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

Job Description

• The Contracts/Commercial Manager is responsible for the overseeing commercial and contractual aspects related to the main contract and subcontracts, managing any commercial and contractual risk relating to the project and employ mitigation actions as quickly and effectively as possible.
• Review external providers (i.e vendors and subcontractors) terms of service and project deliverables.
• Provides contractual advisory from the commercial perspective to the project through all stages: construction, subcontracting, completion and hand-over,Provides support to the Quantity Surveyor
• team in the project, monitoring, reporting, planning and coordinating all aspects of their work.
• Proactively engages in continuous improvement and review of existing processes, systems and policies that may support the project’s contract management and administration.
• Advises on all contractual correspondence related to the project, considering commercial impact Identify, assess and manage / advise on contractual risk
• Manages contractual claims, disputes, settlements and resolution
• Communicates effectively with a wide range of stakeholders both verbally and in written notices eg. extension-of-time (EOT) , change order, etc.
• Possesses knowledge in construction/contract law & different standard forms of contracts eg. PSSCOC, SIA, LTA, REDAS, FIDIC, NEC, etc.
• Possesses leadership skills to manage internal and external stakeholders, thinks strategically and critically, exercising judgement after consideration for all aspects.
• Possesses analytical and problem-solving skills.(Is required to work both in Corporate office and/or at project sites.)

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 10 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

Roles & Responsibilities

Roles & Responsibilities

• Ensuring that all food is of excellent quality and served in a timely manner
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients
• Overseeing all kitchen operations
• Coordinating kitchen staff, and assisting them as required
• Training staff to prepare and cook all the menu items
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Enforcing safety and sanitation standards in the kitchen
• Creating new recipes to keep the menu fresh
• Keeping up to date with industry trends
• Receiving feedback and making improvements where necessary

Responsibilities:

Manages assigned product portfolio and generate new sales to achieve revenue, target and budget.

Maintains professional and technical knowledge of sales product.

Build strategic relationship with product vendors and partners to provide solutions to partners and end users.

Conduct and assess market and competitive analysis to develop efficient business strategy and generate higher Sales Revenue.

Develops product concept and provide a unique value based on the requirements of clients.

Clearly articulate and present the business value of the product to business partners.

Prepare and conduct periodic product updates and enablement for Channel Partners.

Provides Business and Revenue Forecast, including periodic reviews with relevant product vendors on business and sales activities.

Develops marketing strategies or programmes by collaborating with Marketing Team.

Obtains Bill of Material and pricing by working with presales team on product solution.

Facilitates inventory turnover / management / control by reviewing and adjusting inventory levels.

Candidate requirements:

Diploma/Degree with minimum 2 to 5 years of product management experience, preferred from security/electronic/IT industry.

Knowledge and understanding of supply, product and vendor management

Proven contract negotiation skills.

Proficient in Microsoft office applications e.g. Word, Excel, PowerPoint.

Able to work in a face paced environment.

Job Requirements:

• Project coordination & supervision of ACMV site progress
• Attend site meeting with Developers, Architects, Consultants & Builders
• Coordination with Sub-contractors & Suppliers

Requirements:

• Min. 3 years relevant experience in ACMV
• Diploma and above

Job Requirements:

• Working days per week: 5.5 days
• Working Hours: 0830 - 1730 (Mon - Fri) / 0830 - 1230 (Sat)

Looking for an adept IT professional well versed in the field of IT project Management to join our dynamic team. In this role, you will be responsible for efficiently managing IT projects while also contributing your technical proficiency to the development process.

Job Responsibilities

• To collaborate with Account Manager, Solution Consultant to define project scope, objectives and deliverables.
• To develop detailed plans on project scopes including timelines, milestones and resource allocation.
• To coordinate with cross-functional teams to ensure seamless project execution and adherence to datelines of the project milestones to ensure it is completed on time to meet contractual requirements.
• To oversee project progress, identifying and mitigating risks.
• To monitor and control project expenses and resource utilisation.
• To communicate project status, updates and attend project meetings with Clients.
• To collate project documentation to ensure it is complete, accurate and maintained through the project lifecycle.
• Any other ad hoc duties that is assigned by supervisors.

Job Requirements

• Diploma in Information Technology or a related field.
• Proven experience as an IT Project Manager or in a similar role, preferably in an IT System Integrator background.
• Good understanding of project management methodologies and best practices.
• Good communication and interpersonal abilities with the capacity to interact effectively with technical and non-technical team members.
• Possess a proactive problem-solving attitude, coupled with a robust background in IT project management skills to handle customer expectations and requirements.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Join Our Team as a Digital Marketing Specialist!

Your Responsibilities:

• Brainstorm and create compelling content for our social media platforms (Instagram, Tiktok ect)
• Plan and manage social media campaigns that gives insights into the Finance industry
• Developing a content calendar to grow our audience
• Assist in media photoshoots, handling photo/video editing and graphic/web design
• Monitor performance metrics and suggest potential marketing strategies

Our Requirements:

• Minimum qualifications of GCE A level/Local diploma
• Proficiency in relevant softwares (Photoshop, Premiere pro, Adobe ect)
• Prior experience would be a plus!

Why Join Us?

• Opportunities for professional development and career progression
• Fun and supportive work environment
• Competitive salary with performance incentives
• Frequent travel and exposure opportunities
• Opportunity to gain valuable insights into the finance industry

Roles & Responsibilities

• Responsible for full set of accounts for SMEs clients.
• Supervise junior team members and provide assistance to the Manager to ensure that the required filings and submissions are done within the stipulated timeline (Supervisor/AM)
• Work with the Manager in identifying areas where SOP and the system can be enhanced to reduce manual work and improve productivity.
• Preparation of tax computations, GST computations, accounting treatment and preparation of unaudited financial statements in compliance with relevant governing law.
• Work with external auditors, resolving any accounting or tax related issues for portfolio of clients.
• Communicate with clients independently and provide assistance to juniors in handling complex clients.
• Perform other ad-hoc duties assigned by the Management.

Requirements

• Degree in relevant field, ongoing ACCA, ACCA graduates or equivalent
• At least 3-5 years of relevant experience
• Analytical with good inter-personal skills and enjoys challenges
• Good understanding of corporate governance, regulatory compliance and accounting principles
• Proficient in Microsoft Excel (including VLookup and Pivot Table) advantageous
• Proficient in XBRL (eXtensible Business Reporting Language) advantageous
• Proficient in accounting software (MYOB, Quickbooks, Xero etc.) advantageous
• Customer service oriented mindset
• Able to multi-task in a fast moving environment
• Able to focus on timeline and target

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans
• Training & Development

• Lead and oversee the team responsible for establishing supplier agreements, considering sales and operational requirements.
• Provide the Asia Pacific regional organization with a comprehensive portfolio of service providers offering sea freight and intermodal services.
• Conduct research on market developments, suppliers used by competitors, and market rates, and take action based on findings.
• Develop and strengthen relationships with existing and new suppliers at various levels within the assigned area.
• Collaborate closely with various parties (suppliers, other offices, forwarders, and agents) in rate offers and negotiations.
• Organize and maintain supplier information, rates, and surcharges within our Internal Vendor System.
• Monitor and manage the expiration of various rates in the Vendor System.
• Execute and oversee all rate negotiations with suppliers in the designated area.
• Identify opportunities to optimize the supplier portfolio.
• Manage, support, and facilitate the regional procurement team in their daily activities.
• Assist the superior with additional procurement duties as required.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Manage and supervise a team in the operations department.
• Ensure seamless daily operations for air and sea freight shipments.
• Address challenges and resolve issues related to operations.
• Uphold discipline and professionalism within the department.

Requirements:

• Lead, manage and supervise staff
• Degree in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in a similar industry.
• Profound expertise in ocean and air freight industry.
• Strong knowledge of Customs regulations, airline protocols, and shipping line procedures.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Precision Component Parts Manufacturing
• Position Title: Sales Manager (Outdoor Sales)
• Working Location: Woodlands
• Working Hours: Monday – Friday, 8.30am – 6pm
• Salary Package: Up to $7,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop productive, professional relationships with key personnel to acquire new accounts.
• Coordinate involvement from company personnel, including support, service, and management resources, to meet account performance objectives and satisfy customer expectations.
• Meet targets for profitable sales volume and strategic objectives within assigned accounts.
• Continuously assess, clarify, and validate customer needs.
• Lead solution development efforts that best address customer requirements, coordinating necessary company personnel involvement.
• Achieve the assigned sales quota within designated accounts.
• Meet expectations for profitability.
• Fulfill customer objectives as defined by company management.
• Complete customer account plans to company standards.
• Maintain high customer satisfaction ratings in line with company's objectives.

APPLY NOW!!!

• Minimum Degree holder in any discipline with at least 5 years of experience in a managerial sales role.
• Knowledgeable with silicone rubber, plastic injection, and/or metal precision components for non-functional parts.
• Extensive network and strong relationships with high-level commodity/sourcing decision-makers.
• Proven resourcefulness in identifying market opportunities.
• Results-driven with a strong focus on achieving targets.
• Willingness to travel internationally.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71126 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Responsibilities:

• Responsible for managing all aspects of human resource functions; including talent acquisition, succession planning, employee relations and retention, grievance handling, compensation, health and welfare benefits, training and development, employee handbook, records management, safety and health.
• Implement / ensure all HR policies are updated.
• Develop, implement, review and update the HR strategy to be in align with company.

Requirements:

• Min Deg in HRM or Administration.
• Well verse in Employment Act and MOM regulations.
• Able to work independently and as a team

Interested candidate can click the "Apply" button or kindly email your resume in a detailed Word or PDF format to [email protected]

We regret that only shortlisted candidates will be notified.

Right Search Pte. Ltd.

EA Licence Number: 22C1170

Tel: 69784640

EA Registration Number: R22104686

EA Personnel: Alvin Koh

We offer an innovative and dynamic environment where you can make a tangible impact in the FMCG industry. Join us and help shape the future of our brand while driving growth across multiple sales channels.

Key Responsibilities:

Brand Management:

• Collaborate in developing and executing brand strategies to enhance brand equity and positioning across all sales channels.
• Ensure consistent brand messaging and alignment with the company’s mission and values across all sales channels and distribution platforms.
• Partner with cross-functional teams ( sales, customer service & etc) to deliver cohesive, compelling brand experiences.
• Conduct regular competitor analysis and market research to track industry trends and consumer preferences.
• Assist in organizing brand events, activations, and sponsorships to drive brand visibility and engagement.

Marketing Strategy and Campaign Management:

• Develop and implement integrated marketing campaigns across digital, traditional media, and point-of-sale channels, tailored to specific sales platforms.
• Monitor and analyze the effectiveness of marketing campaigns, adjusting strategies to improve performance across all channels.
• Coordinate with external agencies, media partners, and influencers to create impactful marketing initiatives.
• Create compelling marketing materials (brochures, digital assets, product packaging & etc) optimized for various platforms.
• Manage partnerships with key influencers, thought leaders, and brand ambassadors to extend brand reach and engagement.

Sales Channel Support and Optimization:

• Work closely with the sales team to ensure marketing initiatives effectively support the various platforms.
• Collaborate with retail sector counterparts to design and implement in-store promotions and campaigns that drive foot traffic and sales.
• Analyze sales performance data across channels, offering actionable insights for continuous improvement.
• Identify and explore new sales channels and distribution opportunities to increase market share.

Content Creation and Management:

• Lead content creation for websites, social media platforms and etc to ensure alignment with sales strategies for each channel.
• Manage social media content calendars, ensuring consistent engagement and driving sales across multiple platforms.
• Coordinate photo/video shoots for brand campaigns, product launches, and digital marketing content.

Digital Marketing

• Oversee the company’s digital presence, ensuring alignment with sales objectives across various platforms.
• Implement SEO and SEM strategies to drive traffic and improve visibility across online sales channels.
• Track and report on KPIs for digital marketing, focusing on sales performance across various platforms.

Requirements:

• Proven experience in brand management and digital marketing, preferably within the FMCG industry.
• Strong understanding of digital marketing tools (Google Analytics, social media platforms, email marketing software).
• Excellent written and verbal communication skills, with the ability to create compelling narratives for various platforms.
• Project management skills, with the ability to handle multiple campaigns across different sales channels.
• Creative thinking, problem-solving skills, and exceptional attention to detail.
• Proficiency in graphic design tools is a plus.

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

We are looking for an experienced Brand Marketing Manager to embark on this journey with Syfe. The right candidate has proven success in Brand Marketing, experience in measuring and tracking Brand metrics, and a militant approach towards Brand consistency.

Location: Singapore

Responsibilities

• Own Brand success metrics, including, but not limited to Association, Perception and Preference.
• Development of strategic Brand partnerships and initiatives.
• Lead and plan Brand campaigns to drive awareness and understanding of our product suite, across marketing channels.
• Own and manage Brand health metrics and relevant tracking platforms.
• Define strategy for social platforms.
• Cascade Brand architecture and messaging throughout company functions.

Qualifications

• 5-7 years in Brand Marketing.
• Familiarity with major social media platforms.
• Extreme proficiency in English, written and spoken.
• A highly organised individual with proclivity for planning and processes.
• A track record of success in building Brands.
• Strong communication and interpersonal skills.

You will thrive at Syfe if:

• You take initiative, act with drive and lead with an owner's mindset.
• You prefer open communication, remain humble and see feedback as a tool for personal and professional development.
• You flourish in a fast-paced and ever-changing landscape, where ambiguity is an opportunity to demonstrate your critical thinking and growth-oriented mindset.
• You come as you are. At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Recruiting Process (estimated duration: 4 to 6 weeks)

If your application is shortlisted, please expect:

• Virtual introductory call with our Talent Acquisition Partner (15 min)
• Virtual interview with the Hiring Manager (45 min)
• Take-home case study (2-3 days)
• Onsite case study presentation with the Hiring Manager and relevant stakeholders (90 min)
• Virtual/Onsite interview with our Head of Marketing (45 min)
• Virtual/Onsite interview with our Head of People & Culture (30 min)
• Virtual/Onsite interview with our COO (30 min)
• Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

To ensure guests would feel safe and secure in our hotel, appropriate security levels necessary. As Assistant Security Manager, you’ll be implementing safety and security policies in accordance with IHG standards – emphasizing to remain alert at all times to team members. By allowing guests to feel safe, it would encourage repeat visits. You will assist in the security operations and ensure there are enough coverage from Security Team to manage activities in the hotel.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Report to Manager all hotel property deficiencies and safety or security hazards
• Monitor staff clocking on and off duty
• Conduct regular locker checks with Human Resources
• Conduct trainings for security officers, hotel colleagues and random checks of key registers in various departments in the hotel and report on discrepancies
• Check all packages and passes of employees entering and leaving the building
• Manage team including training, coaching, counselling, disciplining, quarterly check-in, yearly review etc.
• Identify & train talents for promotion
• Liaising and contacting vendors
• Administer efficient roster planning and scheduling
• Responsible for the safety and security of guests and employees
• Implement procedures and initiate action immediately for security and emergency incidents
• Be thoroughly familiar with and guided by hotel’s emergency plan in any case of fire outbreak
• Maintain a vigil 24 hour surveillance on areas frequented by guests and all work areas
• Ensure no undesirables loiter in or around the hotel premises
• Prevent gambling and sabotage on hotel premises
• Assist superior in the preparation and management of the department’s budget and is aware of financial targets
• Liaise with other departments for security matters whenever necessary

What we need from you?

• Minimum ‘O’ Levels or equivalent
• Security License and relevant WSQ Training Certificate
• Minimum 2 years of related work experience

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

RESPONSIBILITIES AND MEANS

• Manage and store vendors’ contracts and invoices

• Coordinate communication between front of the house and back of the house staff

• Prepare shift schedules

• Process payroll for all restaurant staff

• Supervise kitchen and wait staff and provide assistance, as needed

• Keep detailed records of daily, weekly and monthly costs and revenues

• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)

• Monitor compliance with safety and hygiene regulations

• Gather guests’ feedback and recommend improvements to our menus

BENEFITS

• Outlet monthly sales incentive

• 5 Days work per week

• 44 hours weekly (OT & Off in lieu compensation)

• Staff Meals provided

• Transport from Vivo MRT to FOC Sentosa directly in and out daily

• Referral Fee (Up to $3000/-) *

• Uniform provided

• Career Growth Opportunities

• Employee discount of 25%

• Birthday treat for 2pax (Worth up to $150)

• Leave Benefits

• Medical Benefits