Total 94,185 Full-time customer service manager job vacancies in Singapore

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Global Procurement team is an integral engine to Micron’s growth, delivering best-in-class total cost and supply chain resiliency through cutting-edge predictive capabilities, risk analysis and a focus on sustainability and diversity. Our business goals are directly tied to the value we place on our team members – our greatest asset. We invest in our people through a skills-based learning and development model to create clear career pathways for development and career growth. We also strive to create an engaging and inclusive culture through building camaraderie and celebrating the diverse perspectives of all our global team members. Join us and discover why Micron’s Global Procurement team is the preferred destination to unleash your talent!

We are looking for a motivated and skilled Sr Program manager in Singapore. In this role, you will be instrumental in achieving our strategic objectives by using analytics. Working collaboratively with team members across Micron’s global sites, you will contribute to our profitability goals and future cost reduction aspirations. You will also lead cross-functional initiatives across category teams, developing and implementing actionable insights that empower the category team to meet business objectives. This position offers an exciting chance to create a significant impact on our global operations and strategic goals.

Key Responsibilities:

• Be functional expert(Semicon Material, Interconnect, Mechanical, etc) to be able to provide training & coaching to related CSM on the specific categories’ should cost analysis.
  
• Work closely w/ related CSM using the McKinsey Cleansheet system to do the should cost model creation, related data gathering & validation, and should cost vs. current price gap analysis & the identify the continuous cost improvement opportunity.
  
• Work w/ related should cost champion to quarterly evaluate, validate should cost w/ the CSM. Report the should cost related KPI including saving opportunity, should cost coverage/adherence rate etc.
  
• Further enhance should cost related process and system efficiency and improve the data visualization through dashboard development.
  
• Continuously work w/ CSM & SMAI team to apply process enhancement & automation for the should cost related activities.
  
• Support Design for Cost efforts between Sourcing, Engineering and Business units;
  

Requirements

• Familiar w/ the product cost analysis including identifying the cost structure, investigate the cost element and continuously explore cost improvement opportunities.
  
• Deep knowledge on the related commodities including operation process, equipment running cost, technical specification and raw material consumption etc and could build the cost model independently.
  
• Strong project management skill and able to cooperate effectively with the related stakeholder and drive the business performance. PM certification is a plus.
  
• Able to do the cost related market intelligence analysis to facilitate the related data collection.
  
• Solid system development skill including the knowledge of SQL, Power BI, Tableau, ML/AI etc.
  
• Experience of the McKinsey Cleansheet system or similar cost analysis system is a must.
  
• Fluent oral & written English is a must

Leads people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as project budgets. Monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions' primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge although they may have technical team members.

We are now seeking a Partnerships Business Development Manager to drive growth by building and nurturing relationships with key Affiliates, VIP clients, and Brokers. This role will be instrumental in expanding our presence within these high-impact segments, ensuring long-term success through strategic partnerships and innovative solutions tailored to the needs of high-value customers.

Be at the forefront of Crypto.com's expansion into high-value segments – Affiliates, VIPs, and Brokers. In this dynamic and fast-growing crypto space, you'll have the freedom to shape your network, creating meaningful partnerships that drive value for both Crypto.com and your clients.

You’ll take the lead in building strategic relationships with top Affiliates and Brokers, identifying high-potential VIP clients, and customizing solutions that cater to their unique needs. From launching innovative affiliate campaigns to designing tailor-made programs for brokers, every deal you close will play a vital role in strengthening Crypto.com’s presence in the market.

Your creativity will be at the heart of this role – whether it's crafting new incentives for VIP clients or collaborating with internal teams to develop never-before-seen products for your partners. With the support of a world-class team, you'll have the opportunity to take risks, test new approaches, and leave your mark in shaping the future of crypto partnerships.

Responsibilities:

• Identifying and developing new partnerships with media and Affiliates (e.g., KOLs, influencers, and other local crypto leaders), to attract first-time-depositors and trades;
• Identifying and developing new partnerships with Brokers and enhancing Crypto.com’s broker program. Also maintaining and growing relationships with current brokers.
• Identifying and reaching out to VIP clients.
• Maintaining the existing KOLs relationship and performance;
• Providing timely, satisfactory, and trustworthy customer service and issue resolution to Crypto.com's Affiliates, Brokers and VIPs, proactively liaising with Crypto.com's internal team, as well as providing improvement recommendations to Crypto.com's management team;
• Keeping up with the latest trends on social media, such as YouTube, TikTok, etc., and within the Blockchain influencer community.
• Attend Conferences, represent crypto.com engaging with Affiliates, Brokers and VIPs, increasing awareness of our products and services
• Conducting community reach activities, attend crypto community gatherings, meetings to expand and deepen our institutional footprint
• Researching on market & competitor trends in the crypto space;
• Drafting and closing client or partnership agreements;
• Maintaining ongoing contact with Affiliates, Brokers and VIP clients, keeping track of client feedback, and recommending product improvements.

Requirements:

• Previous experience in Crypto or Blockchain in the local markets, with existing relationship with or knowledge about influential figures in the local ecosystem.
• Network/book of clients within Affiliates, KOLs, VIPs, and Brokers space
• 1+ years experience in digital assets/cryptocurrency/web3/blockchain space
• 2+ years work experience in selling financial products
• Candidates with more experience would be considered for a Senior Institutional Sales Position
• Demonstrable track record of initiating, managing & monetizing relationships with clients or partners eg. driving business results with clients & partners, drafting documentations & agreements;
• Excellent command of professional written & oral English, writing & presentation samples are welcome.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gKgm7cq5

• Autonomy to make key decisions for Oracle Enterprise HR on a global scale.
• Permanent role with an established company

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for a IT Manager - ERP Oracle HR / HRMS to join their team.

About the job
Your role involves:

• Managing a lean Oracle HR team, this includes hiring, conducting performance appraisal and handling escalation
• Oversee the maintenance and higher adoption rate of the recently upgraded Oracle Fusion HR system.
• Implementing system enhancements and upgrades.Ensuring projects is implemented according to timeline, budget and scope.
• Handling configuration and integration of the system to meeting user requirements
• Managing external vendors, ensuring that SLA has been adhered to

Skills and experience required

As a successful applicant, you will have at least at least 7 years of experience in Oracle HR. At least 2 years of experience of direct team management. Proven track record in engaging with business stakeholders will be required for this role.

Candidates with regional / global exposure will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established company for a global role. You will get the autonomy to make key decisions for Oracle Enterprise HR on a global scale.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gKgm7cq5 (EA: 94C3609/ R1219669)

KPMG has a strong SAP Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives enabled by SAP solutions. Our practice is further expanding, and we are currently seeking an SAP Basis consultant to join our team. You are expected to possess functional and technical expertise to deploy SAP Basis solutions and best address our customers’ needs.

Responsibilities

• Role is expected to be responsibilities interaction with clients for consultation, project execution, SAP Sizing understand for RISE, SAP performance tuning and other activities associated with support of leveraged SAP environments.
• SAP Basis tasks: Installations and Configurations (SAP S/4 HANA, FIORI, BTP, Cloud connector, SOLMAN, CALM, etc.), S4 Hana Upgrades, SPS, SAML, SSO configuration, Charm, TMS configuration, System Refreshes and Client copies.
• Capable to manage SAP System Architecture, Hardware, and integration landscape and Responsible to manage SAP Business Continuity Planning, Disaster Recovery.
• Experience with implementing an S4/HANA Data migration and transformation efforts during new implementations and upgrades.
• Experience with cutover planning and preparation of data migration runbooks.
• Provide technical leadership to troubleshoot and optimize system performance, ensuring stability and availability of Systems.
• Working knowledge on SAP Patch upgrades & monthly/Quarterly Unix OS Patching activities.
• BTP Configuration, Workzone. Expertise in Troubleshooting range of issues and providing root cause analysis from S/4 HANA to SAP BTP Service and 3rd Party surrounding systems.
• Experience in designing appropriate data migration solutions including, SAP Data Extraction, Transform and Load.
• Experience in cloud environments (e.g., Azure, AWS, GCP) and performance optimization techniques.
• Oversee presales efforts, including developing technical solutions, creating proposals, and delivering client presentations.
• Work closely with sales and business development teams to support bid processes and uncover new business opportunities.

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university is preferred
• Minimum of 6+ years of experience in SAP BASIS/ ABAP Application and Administration.
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Self-motivated and can deliver results and meet timelines with minimal direct supervision

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Responsibilities:

• Responsible monitoring & managing bank compliance accordance to regulatory guidelines
• Conduct AML checks & reviews to ensure compliance with AML regulations
• Review compliance procedural manuals and guidelines
• Provide advice on AML & Compliance related issues to different business units
• Conduct compliance training for employees
• Other ad hoc duties as required

Requirements:

• Degree holder with at least 4-6 years of Compliance/AML experience in Asset/Funds/Investment Management Company
• Working knowledge in MAS, Capital Market Service regulations
• Proficient in MS Office Applications
• Good communication and interpersonal skills
• Team player & meticulous

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

Job scope:

• Ensures that safety and quality standards are being met and maintained at all times within the company's safety and QA programs and work with assigned staff to ensure work schedules are maintained and balanced
• Responsible for the location safety performance and awareness; spearheads and manages initiatives that drive a culture of safety first and advise team on technical issues with regard to the successful and timely completion of daily work
• Under the direction of the General Manager, is responsible for directing, coordinating, facilitating and monitoring the daily activities of the lab operations
• Provides and sets direction within the lab to ensure that production goals and customer expectations are consistently met in a safe, timely and cost-effective manner and demonstrates deep knowledge of the Company's capabilities, processes and expertise to be able to clearly explain the benefits of The Company's testing services to all audiences -- internal and external
• Provides technical and engineering leadership, and supports the development of new technologies within a local laboratory and potentially across the Company's enterprise and provides counsel to coworkers and customers requiring critical analysis of data
• Is able to exchange technical information and knowledge with peers, senior colleagues and specialists across the element enterprise and actively seeks ways to disseminate critical testing knowledge, acumen and protocols throughout the company
• Provides input and support on business development opportunities with new or existing customers
• Confident making both formal and informal presentations on conventional and/or routine testing to a wide range of stakeholders

Requirement:

• Possess Bachelor Degree in Civil Engineering or Materials Science discipline with a minimum of 5 years of experience in a management role ideally with operations management experience
• Working knowledge of laboratory safety with extensive knowledge of the current suite of testing capabilities and proven ability to support and train staff members for the department in order to meet customers’ expectations on testing and possess strong technical leadership is vital to the production and operation of assigned tests with advanced working knowledge to operate various testing equipment
• Ability to communicate (written and oral) effectively with clients and colleagues with great attention to detail and timing of results and possess proven track record of success with regard to technical competency both inside and outside of the lab
• Proven ability to multi task and work under strict time lines and strong organizational, problem-solving and conflict resolution skills to effectively establish and maintain twoway communications to understand the needs and concerns of all departmentsUnderstanding of continuous improvement disciplines such as Six Sigma, Kaizen, Lean Manufacturing, 5S, etc and posses strong project management, analytical and problem solving skills provide go-to insight in the daily efficient operation of the lab

Others Job Requirement:

Civil Engineering, Materials Science, Materials Engineering.

Must be very familiar with ISO17025. Good to have candidates with

Signatories of ISO17025

Familiar with coating, paint, tiling, waterproofing and other cementitious materials.

More job details:

Life Insurance, Medical, Dental and Hospitalization Insurance, AWS, Local Bonus Plan, Food is Provided.

Company Bus from Yew Tee MRT and Marsiling MRT

Working hours: 8.30am to 6.00pm Mondays to Fridays

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

In the NUS IT Enterprise Services team, we provide platforms, services and tools to deliver common technology capabilities used by systems that cut across multiple application towers (e.g. administrative, student and academic, faculty and research, corporate solutions, and HR/Finance), infrastructure and security.

We are looking for an experienced Product Manager to oversee delivery, ongoing enhancements and support of products under the Enterprise Services portfolio.

Duties and Responsibilities

• Define and own the product vision, strategy, and roadmap for both in-house developed and COTS software solutions across the portfolio.
• Collaborate with stakeholders across NUS IT to identify common needs and opportunities for shared solutions, gather and prioritize requirements for software features and enhancements.
• Ensure that products align with wider IT strategy and goals.
• Partner with architecture and engineering teams to define and maintain technical standards, reusable components, and architectural principles.
• Drive decision-making around product investments, retirement, and consolidation opportunities across the portfolio.
• Establish success metrics and KPIs for evaluating product performance, adoption and business impact.
• Gather and synthesize feedback, market research, and analytics to inform product decisions.
• Stay updated on similar products in the market to keep our offerings competitive and relevant.
• Work closely with engineering team to create prototypes and proof-of-concepts to increase the chances of successful implementations.
• Define and operationalise support model for products across the portfolio.

Qualifications

Experience

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 10 years within IT industry, inclusive of 3+ years in a technical role, and 7+ years’ experience in project and/or product management.
• Good grasp of modern IT technologies, methodologies, architectures, and best practices.
• Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Must be a self-starter and able to work independently with minimum supervision.
• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
• Certification in PMP or CITPM will be an added advantage.
• Certification in Product Management (e.g. Certified Scrum Product Owner) will be an added advantage.
• Experience in Higher Education industry is a bonus.

Technical Expertise

• Proficiency in Power BI for creating dashboards and reports.
• To effectively work and communicate with both technical and non-technical team members and stakeholders, knowledge of any of the following is an added advantage:

1. Cloud platforms - at least one major cloud provider (Azure, AWS or GCP) and services offered, differences between cloud service models (IaaS, PaaS, SaaS), and performing cost analysis for cloud services.
2. IT Service Management practices, processes and tools.
3. Identity and access management (IAM) systems and concepts – e.g. OAuth 2.0 and OpenID Connect protocols, SSO, MFA, user provisioning and lifecycle management.
4. Enterprise integration technologies and tools - e.g. Enterprise Service Bus (ESB) platforms, API management platforms and message brokers

• Experience with generative AI technologies is an added advantage:

1. Using and/or integrating AI services via APIs (e.g. OpenAI, Anthropic, Google, or similar platforms)
2. Knowledge of prompt engineering techniques
3. Conceptual understanding of large language models, retrieval augmented generation (RAG), AI agents, etc

• Experience with customer engagement platforms and systems is an added advantage:

1. Email service providers and deliverability management
2. User feedback collection and analysis systems

Senior Program Manager (PMP/ HMLV)

Responsibilities:

• Monitor project activities to ensure effective communication, facilitating timely and budget-compliant project completion.
• Collaborate with cross-functional departments to meet commitments, achieve customer-focused scorecards, and fulfill all inventory and loading goals.
• Establish strategic relationships with customers and provide leadership to enhance delivery and customer support.
• Review customer demand forecasts and conduct risk assessments comparing actual and budgeted figures.
• Chair steering committee meetings with key customers for business and operational reviews and escalations.
• Develop plans to create touchpoints for customer interaction to pursue new business opportunities.
• Oversee and manage new product launches with support from specialized functional teams.
• Design work systems and processes that enhance productivity and initiate continuous improvement projects.
• Select, develop, and evaluate personnel to ensure efficient operational performance.
• Participate in company-wide Continuous Improvement programs to reduce waste, costs, errors, and improve productivity.

Requirements:

• Bachelor’s degree in Business Administration or Engineering.
• Min 10 years of program management and planning experience in the semiconductor industry (HMLV - High Mix, Low Volume).
• Excellent influencing skills to gain executive alignment and mobilize resources for successful project delivery.
• Demonstrated ability to take ownership and consistently deliver results in a fast-paced, dynamic environment.
• Familiarity with MRP, Oracle, and Agile systems.
• Project Management Professional (PMP) certification is a plus.

Interested applicants please submit your resume to [email protected]

AVP, Regulatory Compliance, Payments

You will play a key role in ensuring adherence to compliance regulation, advising stakeholders on applicable compliance issues, and promoting a compliance considerate culture.

Key Responsibilities

• Ensure compliance with applicable laws, rules and regulations.
• Work with the business to identify and manage regulatory risk
• Handle incident reporting.
• Assess risk.
• Draft and implement compliance policies, standards and procedure.
• Develop, implement, and execute compliance testing, continuous assurance, and reporting of compliance testing reviews.
• Manage regulatory requests, prepare responses and inform the senior management of significant compliance matters.
• Manage monthly compliance reporting to Senior Management and Board.

Requirements

• 7 years of compliance experience (banking, payments, insurance or consulting)
• Salary Range: ~$84,000 - $96,000

For more information, apply now.

SLOANE SHOREY

Compliance | Risk | Intelligence | Investigations

www.sloaneshorey.com

We partner with leading organisations to attract and retain highly skilled professionals in compliance, risk, intelligence and investigations. Our clients include tier-1 corporations from Asia, Europe, and the US, as well as global law firms and specialist consultancies, operating across sectors including aerospace & defense, aviation, banking & financial services, data centres, engineering, manufacturing, and technology. Established in Singapore in 2017, we execute assignments across Asia and beyond. Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Highlights

• AWS + Variable bonus
• 5 days work week, Mondays to Fridays

Responsibilities

• Reporting to the Project Director, he/she is responsible for the successful completion of a project, specialising only in lighting deliverables.
• Ensure all paperwork and material submissions are verified, well presented and submitted timely.
• Strong co-ordination and good people management skills, being able to communicate effectively verbally and written, with all relevant stake holders such as consultants, architects, designers, electrical contractors, end-users, relevant authorities and suppliers.
• Overall management of the project with respect to contractual obligations, budgets, and internal resources to ensure project is successfully completed.
• Lead project team on the implementation and execution of works necessary to complete the project.
• Enjoy working in a non-conforming environment where new challenges might suffice and have the ability to problem solve in a timely and cost-effective manner.
• Provide timely updates to management on project status.
• Attend site meetings for all projects including concerns during project DLP.

Requirements

• Degree or Diploma in Electrical, Electronic, or equivalent.
• Minimum 4 years’ relevant work experience in lighting/electrical engineering.
• Experience in lighting industry is advantageous.
• Knowledge in Autocad, Dialux, Relux software is advantageous.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Any 5 days a week

AM/PM shift

Jobscope:

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirement:

• Min Nitec and above
• At least 2 years of managerial experience in clinic setting.

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gNWEnUCX

• Global role with team management responsibilities
• Exposure to latest technology - Cloud technologies

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Network Manager Enterprise Infrastructure to manage their network team.

About the job

Reporting directly to the head of IT infrastructure, your responsibility includes:

• Ensuring smooth delivery of IT network (LAN,WAN, SD WAN) services, ensuring that internal SLA has been met
• Managing external vendors for smooth delivery of Infrastructure services, ensuring external SLA has been met
• Ensure infrastructure changes, authorization request and bug fixes are applied by vendors as per business requirements without disruption of service, in compliance with defined IT policies and procedure
• Designing network Blueprint and roadmaps.
• Managing the IT Network team across the region, this include assigning and reviewing of work

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in network (LAN,WAN, Cisco devices and etc). Proven track record in managing a team is required for this role.

Proven track record of working in end user on a regional role will be of added advantage.

Exposure to cloud - Azure or AWS will be highly preferred.

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gNWEnUCX (EA: 94C3609/ R1219669)

Your new company

Our client is a renowned leader in the homeland security industry, providing cutting-edge solutions to clients globally. With a strong commitment to innovation and excellence, they offer a dynamic and supportive work environment that fosters growth and development.

Your new role

We are seeking an experienced and talented Assistant Manager (Talent Acquisition) to join their team. As a key member of the HR team, you will develop and implement recruitment strategies to attract top talent, lead and mentor a young recruitment team, and collaborate with hiring managers to understand talent needs.

What you'll need to succeed

- Degree in Business, Human Resource Management, or equivalent
- At least 5 years of experience in talent acquisition and management
- Technical hiring experience in the IT industry/System-Integrator environment is preferable
- Strong knowledge of recruitment strategies, sourcing techniques, and best practices
- Excellent communication, negotiation, and interpersonal skills
- Analytical mindset with the ability to interpret data and drive decisions
- Strong organisational and project management skills

What you'll get in return

- Opportunity to work with a leading homeland security solutions provider
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Competitive salary and benefits package
- Recognition and rewards for outstanding performance

What you need to do now

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to me at [email protected]
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
EA Reg Number: R24121128EA License Number: 07C3924 | Company Registration No: 200609504D

Job Responsibilities

• Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
• Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
• Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
• Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
• Educate patients about the clinic's products and services effectively.
• Perform the packaging and labeling activities of medications.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Achieve monthly personal and company sales targets without hard selling.
• Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
• Perform any other ad hoc duties as assigned from time to time.

Job Requirements

• Candidates with no prior experience are welcome to apply (training will be provided)
• Preferably 1-2 years sales experience in the retail/healthcare industry preferred.
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Candidates who possess relevant beauty and service-related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc., are a plus.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry
• Able to adapt quickly to situations and comfortable working in a fast-paced environment
• Customer-focused, self-motivated, sales and service-oriented.
• Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player with excellent interpersonal and communication skills.
• Candidates with relevant experience and proven track record will be considered for a senior position.

Job Highlights:

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Attractive and Good Commissions Entitlement
5. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

[Job ID: 662615]

Responsibilities:

• Process quotations, purchase orders, and sales orders.
• Oversee Customer Consignment Programs.
• Ensure on-time deliveries for both internal and external customers by collaborating closely with customers, vendors, and engineers to meet requirements.
• Maintain and monitor stock inventory and manage stock movement.
• Update customer price books.
• Maintain an organized filing system for documentation.
• Respond to inquiries from customers and business partners.

Requirements:

• Minimum of 1 year of relevant work experience.
• Experience with Oracle or SAP systems.
• Capable of working independently with minimal supervision.
• Must be available for monthly rotating weekend and public holiday standby.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Wyse Active Hub, located next to Jurong East MRT station, is the newly opened largest badminton facility in Singapore. We are seeking motivated Customer Service Specialists to join our team. The ideal candidates will have a passion for helping others and the ability to communicate effectively. This role involves responding to customer inquiries, resolving issues, and ensuring a positive experience for our clients.

Key Responsibilities:

• Primary point of contact for customers at the facility
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide information and troubleshoot issues in a timely manner
• Resolve customer complaints and escalate issues when necessary.
• Maintain detailed records of customer interactions.
• Collaborate with other teams to address customer needs and improve service delivery.
• Identify opportunities to enhance customer experience and suggest process improvements.
• Manage booking schedules

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our customers are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access storage.

The Group expanded rapidly since its inception in 2019 and now has 7 branches conveniently located in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee, Clementi and Jurong East . To complement its suite of self-storage solutions, the Group also added moving services, wine storage and co-working spaces to our product offerings for customers.

With the opening of the new branch in Jurong East and expansion of existing branches, Storefriendly plans to accelerate its expansion in 2025. Therefore the Group is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

SALES / CUSTOMER SERVICE OFFICERS

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• No cold calling
• Attractive basic salary and allowances
• Performance incentives based on achievement of targets (in addition to basic salary stated).
• Company structure facilitates career progression and job specialisation.

The Job

• Follow up on sales enquiries from online channels, call-ins, emails, messages and/or referrals
• Understand customers' requirements and recommend our products and services as solutions
• Provide quotations, follow ups and maintain necessary communication with customers
• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
• Input export job reference.
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
• Keep Sales Personnel about their bookings.
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
• Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
• Verify vendor’s invoice and close files.
• Other ad-hoc duties as assigned by the supervisor

The Position

This position is responsible for overseeing the daily operations of the customer service team, ensuring exceptional service delivery, and fostering a positive team environment. Supporting Eye care Practitioner (ECP) by addressing any concerns and feedback may have with empathy and professionalism.

Major Responsibilities

Supervisory

• Oversee and supervise a team of assigned customer service officers and ensures comply with company guidelines particularly related to quality of service.
• Improve Customer Service Officers communication skills by conducting training on Hoya’s ophthalmic lenses and optics related topics.
• Proficiency with all the in-house systems and tools, provide training and coaching to Customer Service Officers.
• A point of contact for demanding customer inquiries or complaints that require escalation beyond the Customer Service Officers.
• Coordinate daily workload with customer service team according to operation plan.
• Continuously review standard operating processes and workflows to identify ways to improve and increase customer satisfaction.

Customer Service

• Manage incoming phone calls, identify, and assess customer’s needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Resolve product or service problems by clarifying customer’s complaint, determining the cause of problem, and explaining the best solution to solve the problem, expediting correction or adjustment, and follow up to ensure resolution.
• Handling reports related to complaints, feedback and product issues from internal and external.
• Ensure all orders are entered in a timely, efficient, and accurate manner.

Back-end Processing

• Receive and process incoming orders through phone calls, emails, fax, and online ordering system. And ensure that customer orders are processed in an efficient, accurate and timely manner.
• Ensure proper tracking on all the orders, liaise with factory, and updates customer on the estimated delivery timing.
• Coordinate & liaise closely with various internal departments & external parties to ensure timely service delivery for customers

Others

• Other duties may be assigned as business needs arise.

Qualifications

Education:

• Diploma in Optometry or equivalent

Experience:

• Preferred 2 years of relevant working experience in optical retails
• Familiar with the use of Microsoft Office products (e.g.: Word, Excel & PowerPoint)
• Customer service experience is an advantage
• Supervising experience is an advantage

Behavioral attributes:

• Strong phone contact handling skills and active listening.
• Strong problem-solving ability
• Ability to work in a fast-paced environment.
• A team player with great interpersonal skills.
• Positive attitude.

Others:

• Able to work overtime (as needed based on business requirements)
• 5.5 days’ work week (alternate Saturday):
• Mon, 9.00am – 7.00pm
• Tues – Fri, 9.00am – 5.30pm
• Sat, 9.00am – 1pm

[Job ID: 662615]

Responsibilities:

• Process quotations, purchase orders, and sales orders.
• Oversee Customer Consignment Programs.
• Ensure on-time deliveries for both internal and external customers by collaborating closely with customers, vendors, and engineers to meet requirements.
• Maintain and monitor stock inventory and manage stock movement.
• Update customer price books.
• Maintain an organized filing system for documentation.
• Respond to inquiries from customers and business partners.

Requirements:

• Minimum of 1 year of relevant work experience.
• Experience with Oracle or SAP systems.
• Capable of working independently with minimal supervision.
• Must be available for monthly rotating weekend and public holiday standby.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
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Job Description

• Handle customer interaction over phone, counter, email and other digital channels
• Deliver excellent customer service experiences, assist in inquiries and requests in a timely and professional manner
• Handle collection of payments and related administrative duties such as applying for government funding for the courses
• Prepare for courses such as printing of attendances and packing of course materials
• Send invoices and other related documents to clients and participants
• Other adhoc duties as assigned by manager

Job Requirements

• Minimum Diploma in any discipline.
• At least 2 year(s) of relevant experience in customer service role.
• Relevant experience in a training centre or customer service-related environment is preferred.
• Strong written and oral communication skills
• Must be fluent in written and spoken English; fluency in Mandarin is a bonus to liaise with Mandarin-speaking clients
• Must be able to work on alternate Saturday mornings (approx. 3 hours)

If keen, please submit your resume and indicate your earliest availability.

NOTE: Please indicate interest only if able to speak fluently in both English and Chinese

Company: National Electrical Traders (Toyomi)

Location: 459 Geylang Road s389420

Employment Type: Full-time

Salary Range: $2300-$2800

Are you a people-oriented individual with excellent communication skills? Do you thrive in providing exceptional customer experiences? If so, we have an exciting opportunity for you to join the Toyomi Singapore team as a Customer Service Representative!

Key Responsibilities:

- Attend to after-sales duties, including handling repair requests from customers.

- Coordinate with the repair team to ensure timely and efficient resolution of customer product repair issues.

- Communicate with customers to arrange product collection after repair completion.

- Respond to customer service emails and chats promptly and professionally, addressing inquiries and concerns.

- Assist with invoicing and basic accounting tasks related to customer service operations.

- Assist with ad hoc tasks to ensure smooth operation of the business

Requirements:

- Prior experience in customer service or a related field is preferred but not mandatory.

- Excellent verbal and written communication skills in English and Chinese.

- Strong interpersonal skills and the ability to build positive relationships with customers.

- Basic understanding of invoicing and accounting procedures.

- Detail-oriented and able to handle multiple tasks effectively.

- Tech-savvy and proficient in using various computer applications.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.
• Promote and upsell TWC programs and services to potential clients to support the center’s sales targets.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Proven sales skills or experience in achieving sales targets is an advantage.
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Summary

We are seeking a driven Application Maintenance cum Support Manager who is competent in project management related to Traffic Engineering and Management and committed to deliver exceptional service.

Mandatory Skill-set

• Diploma or Degree in Electrical Engineering, Computer Engineering/Science or Information Technology;
• Has at least 5 years of relevant experience in Application Maintenace Support and Operations;
• Must have handled activities like incident management, problem management, release management, root cause analysis, deployment and monitoring;
• Understand Software Development Life Cycle SDLC, experience working with business users, various IT teams and vendors in managing the project cost and project risk;
• Experience in IT end-to-end procurement process (i.e. budget approval, tender/quotation, purchase requisition, invoice tracking and verification);
• Excellent team player with the ability to communicate across all levels within the organization;
• Positive attitude and able to work under pressure;
• Excellent technical troubleshooting skills;
• Strong interpersonal and communication skills.

Desired Skill-set

• PMP and ITIL certifications.

Responsibilities

• Responsible to provide application maintenance support in all stages of the Information Technology (IT) application life cycle related to Traffic Engineering and Management projects.
• Responsible to handle change requests, service request and incident tickets; ensuring proper ownership and closure of these request/tickets;
• Responsible to create and secure appropriate approvals for planned and adhoc system changes;
• Involve in user and system support during and post system implementation;
• Support IT audit activities when required;
• Manage the vendors service quality, contract and support standard in accordance to corporate policies and guidelines;
• Perform escalation procedures to senior levels, annual capacity planning and ensure high availability of system up-time;
• Collaborate with architect, application delivery teams to drive ITIL best practises through automation and Agile methodology;
• Ensure compliance to the corporate standards, policies and guidelines related to the application services;
• Maintain hardware and software assets, annual asset stock take; and to inform management on need for technology refresh before assets are end-of-life;
• Manage, support and track IT changes activities; provide monthly IT application and operations statistics.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

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