Total 11,961 customer service manager job vacancies in Singapore

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Inbound Call Centre

Duration: 12 months contract (Convertible)
Working days: 5 days per week (including weekdays and weekends)
Location: Raffles Place
Duration: 12 months (renewable / convertible)
Note: 1-2 months training

Working hours:

o Morning shift: 8am-5pm, 9am-6pm, 10am-7pm

o Afternoon shift: 11am – 8pm or 1.30pm – 10.30pm or 2.30pm to 10.30pm

o Night shift: 10.30pm – 8am (Not activated now but needs to be comfortable)

Main duties and responsibilities

· Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services

· Respond to customers’ queries and concerns with the aim of achieving first call resolution.

· Follow up promptly with customers to resolve issues

· Provide customers’ feedback to respective business partners to improve customer experience

· Introduce and educate customers on the self-service/automated banking channels.

· Perform after- call administration work

· Use customer service and sales skills to optimize customer satisfaction of each customer contact

· Maximize opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Requirements:

· Possess a Diploma or Degree in any discipline

· Able to commit to 24/7 rotating shift work, needs to be comfortable working shift work

· Must be comfortable with call centre environment – can be stressful as it’s very regulated – all calls are monitored, and KPIs are pegged at how fast and how well the CSE attends to calls. (Productivity and service quality)

· Comfortable with desk bound role.

· Must be prepared to cross-sell. (E.g., personal loans- talk about compound interest)

· Will be required to work 5 days in a week, including weekends and public holidays

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

About Us:

CleanCrew is an innovative on-demand laundry platform designed to provide premium laundry care with a quick turnaround of 48 hours. We aim to simplify laundry services for individuals and businesses while maintaining exceptional quality and customer satisfaction. Join our team and be part of a fast-growing startup that values creativity, efficiency, and customer-first solutions.

Role Overview:

We are seeking a proactive and detail-oriented Operations and Customer Servicing Intern to support the daily operations and ensure a seamless customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to learn about operational logistics and customer relationship management.

Responsibilities:

1. Customer Servicing:

• Respond to and manage customer queries and orders via WhatsApp Business in a timely and professional manner.
• Build strong customer relationships through effective communication and problem-solving.
  

2. Operational Management:

• Plan, track, manage, and coordinate daily delivery routes and the movement of orders across locations to ensure prompt delivery.
• Record daily customer orders and oversee the end-to-end process, including payment collection and order scheduling
• Handle ad-hoc tasks to meet daily operational and logistical needs.
  

3. Strategy and Reporting:

• Prepare necessary data and financial reports (e.g., End-of-Month tracking reports) to support business operations.
• Develop and implement strategies to enhance customer servicing channels and improve efficiency over time.

Requirements:

• Strong communication and interpersonal skills.
• Excellent organisational and time-management abilities.
• Proficiency in Microsoft Excel, Google Sheets, or similar tools.
• Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and a problem-solving mindset.
• Prior experience in customer service, logistics, or operations (preferred but not mandatory).

What You’ll Gain:

• Hands-on, on-the-ground experience in operational logistics and customer service management.
• Opportunities to strategise and implement efficiency improvements in a startup environment.
• Exposure to the inner workings of a tech-enabled, on-demand service platform.
• Mentorship and guidance from experienced professionals.

Key Performance Indicators (KPIs):

• Average response time to customer queries
• Customer satisfaction levels
• Successful, on-time delivery rate for all orders - commercial and personal
• Accuracy and timeliness of data and financial reporting

How to Apply:

If you are excited about this opportunity, please send your resume and a brief cover letter to [email address]. Let us know why you are the perfect fit for this role and how you can contribute to CleanCrew's success.

Join us in transforming the laundry industry with innovation and excellent service!

Responsibilities:

• Hands-on in preparation of financial reports in compliances with the Group and Company policies and SFRS standards.
• Oversee monthly, quarterly, and annual financial reporting processes.
• Supervise, lead, and provide coaching to the Finance and Operations Team on daily routine activities and review all the tasks performed by the team.
• Coordinate closely with the team to maintain up-to-date project / SO status. Ensure timely updates to project-related schedules, including contract assets, contract liabilities, and project job costing.
• Manage treasury related activities eg. cash flow projections, loans, trade finance, BG and LC related matters.
• Provide support on credit control and AR review.
• To support the company on the financial reporting and tax filing related matters.
• Provide assistant on company annual budget and monthly forecast.
• Handle internal and external statutory audit related matters, preparation of statutory accounts.
• To assist the Finance & Operations team on any ad hoc tasks as assigned by the company.

Requirements:

• Bachelor’s Degree/ Post Graduate, Professional Degree in Finance/Accountancy/Banking or equivalent Holding a CPA qualification will be an advantage.
• Strong in SFRS or IFRS knowledge and able to work in tight dateline environment.
• Proficient in Microsoft Office Application especially in Ms-Excel & Ms-Word.
• Meticulous, organized and ability to handle multi-task in a dynamic/fast-paced environment.
• A resourceful team player with strong analytical, problem-solving skills, and ability to communicate efficiently and effectively to all levels.
• Able to work under pressure and meet tight deadlines with minimum supervision.
• Minimum of 5 years in managerial role or operations support experience.
• Strong leadership capabilities and the ability to operate successfully in an unstructured, dynamic and collaborative environment.
• With good knowledge and exposure on project accounting will be advantageous

• Perform checks on the structural, architectural and M&E materials/works to ensure that the final touch-up works are ready for inspections.
• Conduct regular inspections to ensure works are in compliance with method statements (in accordance to BCA’s Good Industry Practice)
• Monitor the performance of subcontractor workers for all trades and ensure any defects are properly rectified
• Prepare relevant QA/QC reports
• Implement QA/QC plans and ensure PPVC quality before delivery
• Ensure the functionality of the product before handing over to buyers
• Assist in preparing for QM submissions
• Assist in yearly ISO audits
• Assess, feedback on the construction process and procedures
• Execute quality control as per site specific materials and Works Quality Plan.
• Conduct relevant training for sub-con and internal staff.
• Issuance and handling of Site Memo.
• Monitor undertaken corrective and preventive actions against non-conformities.
• Arrange and liaise with BCA for CONQUAS/QM assessments.
• Recommends solutions for critical and/or frequent recurring defects to Project Team.
• Ensure all the method statement used has obtained approval from the clients and consultants.
• Follow-up all the required tests as per contract requirement.
• Attend regular site meetings – QAQC, Landscape Coordination Meeting and Client Meeting.
• Attend off-site inspection – Precast and Structural Steel Works (Malaysia and Singapore Factory)
• Follow the developer’s Quality Inspectors (QI) and Customer Service Officers (CSO) for inspection prior to unit handover to owners.
• Attend to unit owner’s defects during Defect Liability Period.
• In-charge of the handover of the common areas to management team.

Job Requirements:

• Candidate must possess at least a degree related to QA/QC knowledge
• Prior experience related to construction industry (Condominium projects etc.)
• Good knowledge of construction quality control/assurance

Roles & Responsibilities

• Provide management over a portfolio of clients to ensure required filings and submissions to be done by stipulated timeline
• Scheduling, monitor, control, coach, train and develop team members including reviewing of tax computations, GST computations, accounting treatment and preparation of unaudited financial statements in compliance with relevant governing law
• Work with external auditors, resolving any accounting or tax related issues for portfolio of clients
• Develop and inspire a motivated team to be client-centric with competent people skills to engage with clients, response to clients in timely and efficient manner
• Hands on and lead by example

Requirements

• Recognised Degree in Accountancy or equivalent professional qualification (ACCA, CPA, CA etc.)
• Tax Accreditation from SCTP (preferred)
• At least 5 years relevant experience in outsource accounting work
• Analytical with good inter-personal skills
• Good understanding of corporate governance, regulatory compliance and accounting principles

Benefits

• 5 days work week with flexi-benefits
• Growing company means you do not feel stagnant

Our esteemed client, an established MNC, is searching for a Deputy Restaurant Manager/Restaurant Manager:

Job Responsibilities:

• Ensure compliance with operating standards, local regulations, and Ministry of Education (MOE) requirements, including enforcement of housekeeping and cleaning schedules.
• Oversee food and ice cream quality by monitoring preparation procedures and implementing corrective actions when necessary.
• Uphold high customer service standards through staff supervision and the implementation of in-house training and development programs.
• Manage inventory levels to support smooth business operations, ensuring proper receiving, checking, and storage processes are followed.
• Ensure accuracy in all financial transactions, including cash handling, bank-in procedures, and credit card payments.
• Enforce discipline and foster a positive work environment, maintaining high staff morale and promoting proper conduct.
• Plan staff rosters to meet operational needs while adhering to labor budget constraints.
• Ensure all equipment and restaurant fittings are well-maintained by enforcing scheduled maintenance programs and coordinating with contractors for servicing.
• Implement internal cost control procedures in alignment with the guidelines set by the Restaurant Manager.
• Lead recruitment, selection, and onboarding of service staff, and provide coaching and training to supervisors and team members to meet performance goals.
• Support the Restaurant Manager with administrative tasks and other duties as assigned by the Duty Manager.

Job Requirements:

• At least 2 years in a supervisory or management role in a restaurant or similar setting.
• Strong leadership skills to manage and motivate staff.
• Excellent communication and problem-solving skills to ensure customer satisfaction.
• Ability to manage daily operations, staff schedules, and inventory.
• Works well with others and fosters a positive team environment.
• Willing to work various shifts, including weekends and holidays.

Additional Information:

• Salary: Up to SGD 4,200 + VB (1 - 2 Months)
• Working Location: Islandwide

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

A Retail Assistant Manager, or Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members. He or she should be in a position to perform different daily job duties depending on the types of products being sold, the number of staff in a store and the size of the retail store.

Responsibilities:

• Achieve personal and department’s sales target on a monthly, quarterly and yearly basis
• Train staff on how to drive sales through consistent development of product knowledge and ensure high level of customer service standards
• Monitor sales performance/customer service standards and take corrective actions as needed
• Resolve customers’ issues and escalate to management if necessary
• Be well verse on various products to guide sale executives
• Ensure compliance to policies and procedures and report concerns to senior management
• Comply with inventory control procedures and maintain stock-count
• Ensure that the retail shop is clean, organised and visually appealing
• Collaborating with other departments to optimise the customer experience and improve store operations

Requirements:

• Basic understanding of sales principles and customer service practices
• Able to speak and understand simple English
• Strong communication and interpersonal skills
• Friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Relevant experience of selling consumer electrical products, bedding, furniture and/or Air-con will be an added advantage
• Able to work retail hours, weekends and public holidays
• Able to attend company-sponsored PWM/OPW training.

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Manage construction planning and scheduling, develop baseline programs, and coordinate with consultants, contractors, and suppliers
• Ensure alignment between project schedules, resources, and budgets
• Identify project risks, delays, and opportunities for optimization, and propose corrective actions.
• Collaborate with clients, authorities, consultants, subcontractors, and suppliers on project-related matters, offering both technical and non-technical solutions and stakeholders to ensure timely project completion
• Prepare and present regular progress reports to management and clients
• Ad-hoc duties as assigned by superior(s)

Job Requirements:

• Bachelor's degree in Civil & Structural Engineering (Certificates must be recognized by PE Board).
• Minimum 8-10 years of relevant experience in construction planning and project coordination
• Highly experienced and proficient in the use of Primavera P6 for projects planning
• Independent, resulted-oriented and self-driven team player
• Strong analytical, problem-solving, and communication skills
• Salary package commensurate with experience

Job Description:

• Key channel of communication for customers and act as escalation in the event of customer issues
• Maintain good customer relationship to ensure that customer’s needs and expectations are met
• Organize internal meetings, discussions etc. to address issues which will affect program deliverables
• Planning and execution to prepare the organisation for customer’s Product Lifecycle Management
• Report project status, issues and implemented solutions
• Lead Value Engineering Activities & Project Management
• Liaison for customer visits
• Comply and follow all procedures within the company security policy
• May perform other duties and responsibilities as assigned

Job Requirements:

• Candidate must possess at least a Bachelor’s degree in Business Administration or Engineering or any field
• At least minimum 3 years project management experience for OEM/ODM business
• Proficient with Microsoft Office especially Excel
• Excellent communication and problems solving skills
• Strong operational knowledge
• Willing to perform overtime

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, marriage leave & gift, etc...)
• Annual Executive Health Screening

Job Responsibilities:

• Assist the Project Director (PD) with various project functions, encompassing project management, site supervision, and risk control, to ensure the successful achievement of project objectives
• Manage and supervise project execution, ensuring site progress is monitored closely and projects are completed on time and within budget
• Ensure strict compliance with safety regulations and the latest Workplace Safety and Health (WSH) Act provisions throughout all project stages
• Implement robust cost control measures to ensure projects are completed within budget, optimizing resource utilization and adhering to project schedules
• Provide leadership and guidance to project teams, fostering a culture of excellence and accountability
• Collaborate with relevant stakeholders to address any project-related challenges or issues effectively
• Maintain up-to-date knowledge of relevant authorities' requirements and regulations, ensuring full compliance at all times
• Ad-hoc duties as assigned by superior(s)

Job Requirements:

• Bachelor's degree in Civil & Structural Engineering (certificates recognized by the PE Board)
• At least 10 to 12 years of experience in extensive experience in Civil Engineering and Infrastructure works, with a strong focus on the construction of underpasses, ramps, cut & cover tunnels, roads, and rail projects
• In-depth knowledge of relevant authorities' requirements and regulations pertaining to construction projects
• Proactive, with a strong sense of responsibility and exceptional interpersonal skills
• Self-motivated and dynamic, with a proven ability to thrive in a demanding work environment
• Capable of working independently and effectively under pressure, while also being a valuable team player
• Proficiency in project management software such as Primavera, Microsoft Projects, and AutoCAD is advantageous
• Salary package will be commensurate with experience

OVERVIEW & IMPACT:

Samsung Electronics Device Solutions is a global leader in Semiconductor Industry. Regional Headquarters in South East Asia - Samsung (Device Solutions) team in Singapore is seeking a talented & committed and versatile Human Resources professional to join the South East Asia (SEA) Human Resources team to support our employees in Singapore. This role will be responsible for the day to day HR operations of the R&D business entity based in Singapore.

This role primarily focused on providing the day-to-day HR services and deliverables in Singapore. Incumbent will serves as a trusted partner and advisor to both our employees & Management. Incument will work closely with HR peers and shared services team in the HR & Administrative domain.

This single contributor role reports to the HR Team lead and is responsible for HR & Administrative operational work including & not limited to Employee Engagement & Wellness, Learning & Development, Office and Facilities Management and other projects activities as required.

Job Description

Responsibilities:

• Perform comprehensive spectrum of HR functions that helps to improve overall Employee Experience in the Organization.
• Delivers effective HR services and conducive office environment by partnering with internal stakeholders
• Responsible for Employees Wellness & Engagement initiatives and activities, Company level Townhall events, Learning & Development, Office and Facilities Management.
• Manages Employee Communications and Employees relations matters
• Responsible for employee events e.g. Employee wellness programs, Company events.
• Responsible for Company Office Security & Health and Safety Management.
• Handle all other HR Project and Administrative matters and undertake tasks as assigned by management

QUALIFICATIONS & REQUIRED SKILLS:

Requirements:

• A diploma or degree in Business Administration, Human Resources management or equivalent.
• Minimum 7 years of relevant experience in HR Generalist with Office Administration or equivalent
• Good knowledge of Singapore employment law and HR best practices
• Strong HR operational skills with an eye for detail and comfortable to provide support in administrative duties, employee communications and organizing employees activities and events.
• Ability to work independently with high level of commitment and resilience and versatility
• Resourceful, organized with result-oriented mindset. Able to work in a fast-paced working environment.
• Experience with using the Workday system will an added advantage

ABOUT US

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

SUMMARY

The Manager / Assistant Manager, Digital Marketing is responsible for the development, management and optimisation of HCSA Community Services’ online fundraising and digital marketing strategy across various online channels.

The position plays a crucial role towards HCSA’s financial sustainability, by leveraging digital platforms to drive donations, and maximising fundraising opportunities across various channels.

DUTIES AND RESPONSIBILITIES

Online fundraising campaigns (digital/social media)

1. Develop and execute online fundraising strategies to engage donors and generate financial support for our community services

2. Plan, manage and optimise online fundraising campaigns across multiple platforms, including but not limited to websites, social media, email and crowdfunding

3. Create compelling fundraising appeals, stories and content to inspire donations and engage supporters

4. Utilise data-driven insights to optimise fundraising campaigns, track performance metrics and identify future opportunities

5. Leverage on marketing automation for donor engagement and retention

6. Manage our fundraising campaign budgets to ensure cost-efficiency

Website management

1. Manage overall content, UI/UX and SEO on HCSA websites, with inputs from the respective content owners

2. Oversee the redevelopment of the main website, with eCommerce, payment gateway and conversion tracking functionalities

Others

1. Collaborate within the team and across functions/programmes, to integrate online fundraising with offline fundraising, and align holistically with broader organisational initiatives

2. Stayed informed about emerging trends in philanthropy, online fundraising, digital marketing and user behaviour, incorporating innovative strategies to enhance fundraising effectiveness

3. Other marketing support as needed

QUALIFICATIONS

Experience and Education

1. Proven experience with a track record of successfully managing online fundraising, eCommerce or digital marketing campaigns

2. Strong understanding of digital marketing and fundraising fundamentals and tools — including UI/UX, Google Analytics, Google Tag Manager, SEO, SEM, programmatic ads

3. Excellent written and verbal communication skills, with the ability to craft compelling fundraising appeals and donor communications

4. Analytical mindset with the ability to interpret data, track performance metrics, and make data-driven decisions

5. Proficiency in Wordpress CMS, Elementor and CiviCRM is an advantage

6. Proficiency in fundraising systems and platforms, such as crowdfunding platforms and donor management systems, is an advantage

7. Proficiency in Adobe Creative Cloud software (Illustrator, Photoshop, InDesign, Premiere Pro, etc.) is an advantage

8. Bachelor’s degree in Nonprofit Management, Marketing, Communications or related fields; postgraduate qualifications are a plus

9. Non-degree holders with a strong track record and demonstrated proficiencies will be considered

Other Requirements

1. Passion to work in the social services sector, and advance the interests of vulnerable groups in the community

2. Strong interpersonal skills and a team player with the ability to build relationships with donors, supporters, and team members

3. Highly organised with the ability to manage multiple projects and deadlines effectively

Work Arrangement - Full -time; Permanent

Salary commensurate with experience.

We are seeking a highly motivated, independent professional to join our risk management team. As part of the risk management team, you will be a key team member managing the firm’s risk and regulatory compliance matters which include but not limited to business, financial and security.

Responsibilities

Staff Independence

• Manage and organise annual declaration of independence for staff
• Conduct annual independence testing
• Checking of independence for new joiners

Advisory

• Attend to day-to-day queries relating to client onboarding and continuance, independence, and anti-money laundering
• Review basic legal documents such as engagement letters and non-disclosure agreements
• Update firm’s policies based on regulatory changes

General Compliance

• Carry out annual and regular testing to ensure compliance to firm’s policies
• Organise information for reporting to the group and regulators
• Organise and prepare information for internal testing and regulatory inspections
• Organise, facilitate and deliver risk management related training

Other ad hoc duties as and may be assigned

Requirements

• Degree in Accountancy, Business or relevant discipline.
• At least 5 years of relevant experience in an international public accounting firm. Audit experience would be preferred.
• Possess keen interest in the international development of risk management policies with a good understanding of regulatory compliance.
• Good understanding of corporate governance, regulatory compliance, auditing standards and accounting principles
• Strong communication and teamwork skills, with ability to communicate effectively with cross-functional teams.
• Excellent oral and written communication skills.
• Curious and motivated, with strong analytical and problem-solving skills

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

Job Description

• Review 3D BIM model and ensure correct the installation details, compliance with design specifications and guidelines
• Supervise and coordinate site installation works by contractors
• Attend site coordinate meetings with main-con, consultants and contractor
• Lead daily briefing and execute the project activities and oversee implementation of the quality plan
• Coordinate installation activities, site safety, order, arrange and receive M&E major equipment delivery for contractors’ installation
• Arrange and attend material, equipment, installation, and testing inspection
• Carry out testing and commissioning, combined services testing for TOP/CSC
• Handover of completed work activities with as built drawings and O&MM to respective authorities or clients to in timely manner and delivery with desired quality standards and safety aspects

Requirements

• Min Diploma in Building M&E Service (ACMV, FP, P&S, BMS, Ele and ELV) , Mechanical and Eletrical Engineering
• Min 8 years of experience
• Familiar to Building services (ACMV, FP, P&S, BMS, Ele and ELV) code requirement and basic design and necessary submission for tender bidding and construction, TOP and CSC
• Experiences for coordination with architecture, C&S and process team for M&E Space, maintenance and fire exit routing
• Skilled in design, coordination, and project management
• Experience in tender bidding, with strong analytical and critical thinking abilities
• Interpersonal, communication skills & leadership
• QP/PE, Green Mark manager or other BCA/SCDF/PUB authority certification are highly desirable

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Oversee technical aspects of infrastructure projects, ensuring compliance with design and engineering standards
• Participate in meetings, perform site inspections to monitor work progress, and identify design errors and drawing inconsistencies
• Provide technical support and solutions to site teams and resolve design-related issues
• Coordinate with consultants, subcontractors, and clients to ensure project requirements are met
• Oversee the design development process and address any project risks to ensure smooth execution
• Ensure adherence to regulatory and safety standards
• Conduct technical audits and inspections as required
• Ad-hoc duties as assigned by superior(s)

Job Requirements:

• Bachelor's degree in Civil & Structural Engineering (Certificates must be recognized by PE Board)
• Minimum 8-10 years of relevant experience in technical roles within the construction industry
• Demonstrates strong technical competence and excellent time management skills
• Independent, resulted-oriented and self-driven team player
• Strong analytical, problem-solving, and communication skills
• Salary package commensurate with experience

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

We are looking for a good candidate who can support with below requirements :

• Account Oversight: Manage and ensure the successful performance of key accounts.
• Operations Leadership: Oversee and coordinate the operations for handling export and import orders, acting as the main contact for existing customers to increase business opportunities.
• Process Optimization: Regularly review and audit procedures to improve efficiency, using in-house system or simplifying processes to address potential risks.
• Compliance Oversight: Establish and maintain best practices to reduce risks related to shipment compliance.
• Regulatory Adherence: Ensure compliance with Singapore Customs regulations.
• Budget and Resource Management: Supervise the budget for the department, making sure resources like facilities, systems, staff, and data are used effectively.

Requirement

• Educational Qualification: Diploma
• Communication: Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• Able to commit for overtime when needed

Company Overview

An affiliate of a transportation company, Real Time Forwarding is a local freight forwarding Company located in the central area of Singapore. We are expanding actively and looking for a suitable candidate to grow the Company with us. If you are a team player whom loves challenges, we want you!

Our philosophy is to provide personalised and high quality freight services to our corporate and individual customers worldwide.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

We are looking for a Merchant Acquisition Manager (Retail Manager). The Retail business is one of the important channels for DHL to increase revenue (cash) and retail presence in Singapore. The Retail Manager is responsible for developing and implementing our Retail & Access Strategy and to build a strong and profitable network of DHL Express Retail footprint.

Your Tasks

· Formulate strategy on selling DHL products and services to walk-in customer at DHL Express Service Centres.

· Expand resellers footprint and establish trusting and mutually beneficial relationships to tap on the resellers’ network and location to provide DHL products and services to end consumers.

· Review the monthly performance for analysis and conduct service training arrangement.

· Liaison with vendors for the purpose of developing & implementing a strong brand presence (in consultation with marketing) at all retail locations, at the same time, ensuring adherence to company policies & procedures.

· Continuously improve, refresh and revitalize products and services to meet changing customer needs.

· Work with internal and external stakeholders to drive innovation and tools to meet Retail customers demands.

· Lead marketing strategy on DHL products and services to increase new customer acquisition and repeat shipping.

· Management of DHL Resellers partnership in terms of contractual terms, billing and payable commission.

· Provide training to Retail outlet officers on cash/freight collection from walk-in customers.

· Motivate team members to achieve the sales targets that are set monthly. Team manager of Retail Sales team which includes Retail Program Executive, Retail Outlet Officers, Retail Sales Desk Executive.

· Develop IKOs/KPIs with team members and monitor individual performance.

· Conduct monthly review sessions and yearly performance appraisal with all team members in order to monitor and appraise on productivity and achievement.

· Perform Coaching and follow up sessions with all members of the Retail team to monitor development of skills and to identify further areas for training and development.

· Manage the allocation of appropriate resources for team members to achieve Global, Regional and Country objectives and targets.

· Identify training needs and opportunities to develop a highly skilled functional department.

What You Bring

· Minimum of 5 years’ experience in sales management or business/retail development, preferably in consumer/service/retail sector.

· Strong business development and sales skills.

· Good organization, planning and operation capabilities.

· Dynamic and self-driven individual.

· Strong analytical skills.

· Strong display of leadership and team management experience.

Preferably with Degree in Business Management/Administration, Supply Chain and Engineering.

Havas Media Singapore is looking for an Associate / Media Manager (Integrated Media) with at least 4-5 years of experience in integrated media. You will play a pivotal role in ensuring the management and delivery of advertising campaigns for a portfolio of integrated media accounts.

Main responsibilities:

• Day-to-day client management to ensure alignment through all stages of the account and campaign lifecycle. You will be the key point of contact for client services
• You will be responsible for leading and overseeing the strategy development, campaign planning, execution, implementation, optimisation, and performance analysis of your assigned portfolio
• Work with the agency teams to define media strategies, make recommendations, and lead negotiations with clients and partners
• Outline and execute master agreements, client budgets and financial invoicing relating to your assigned portfolio of accounts
• Manage a portfolio of integrated media accounts with the support of your team of Media Planners and Media Executives. Plan, distribute and oversee the teams’ tasks
• Support the training and any recruitment of team members; Monitor and appraise their work performance
• Ad-hoc involvement in new business pitching

Requirements for this role:

• Relevant qualifications in marketing, communications, or other relevant disciplines; or relevant work experience
• At least 4-5 years of experience in planning and managing integrated media campaigns (including TV and other offline, digital display, ad networks, and third-party partners)
• Experience in hub relationship management; working with global, regional, and local teams
• Strong understanding of the media and advertising landscape in Singapore
• Experience with the APAC region and in-depth market knowledge of specific regions
• Strong understanding of local planning insights and regional market nuances
• Solid knowledge and command of media planning/trading skills, tools, and market updates and knowledge
• Strong business acumen and a sense of financial management. You will be overseeing the management of client budgets and financials for the assigned portfolio

Qualities we are looking for:

• Pro-active, responsible, accountable, and collaborative
• Strong written and verbal communication skills, with a keen eye for detail
• Strong interpersonal communication skills
• A collaborative team player
• Direct team management experience strongly preferred

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Socialyse, Red Havas, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2024, we won Best Agency Culture (Silver) at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

*Kindly note that only shortlisted candidates will be contacted.*

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Job Responsibilities

• Report directly to the Project Manager and Senior Site Admin.
• Attend and handle request and feedback from the public.
• Maintain documentation record of all requests or complaints from residents.
• Attend to walk-in owners to answer any general query.
• Arrange for inspection and appointments.
• Update of weekly report.
• Tabulate monthly report for submission to HDB.
• Perform administrative duties and maintain project files.
• Issue Purchase Order, Work Order etc.

Requirements

• Minimum GCE A Level or Diploma in relevant discipline or equivalent.
• At least 3 years of experience in related field is required.
• A team player with strong sense of responsibility and self-motivation to get tasks done independently.

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product / service information when necessary
• 9.30pm to 6pm (Mon to Fri); 10am to 2.30pm (Every Sat)
• Able to work in Call centre environment
• N levels and above

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted