About the Role

The Project Sales Manager will act as liaison between the company project team and clients, providing information on planning, delivering, testing, commissioning, service and maintenance repair related knowledge from securing to closing of a project.

Responsibilities:

• Responsible for acquiring and managing project sales for air-con products/systems.
• Identify and develop new business opportunities to achieve sales target by reaching out to new clients and making presentations or pitches about air-con products and company.
• Understanding clients’ need and customize proposal/quotation accordingly to their needs.
• Responsible for the project budget evaluation and ensure successful delivery of the assigned projects on time.
• Work closely with the company’s internal sales and installation teams in executing the projects.

Requirements:

• Minimum 4 years of experience, prior experience in air-con / M&E works will be advantageous.
• Good experience in ACMV and HVAC Chiller will be an added advantage.
• Relevant sales experience with strong project management, planning and organization skills.
• Excellent communication skills.
• A self-starter, innovative and highly results-driven.

Job Title: Regional Data Center Systems Category Manager

Department: Secure Power – Data Center Systems Category Management

Job Code: MIT5

Summary:

The Regional Data Center Systems Category Manager reports to the Secure Power Data Center Systems LoB Director of Global Category Management and is responsible for the commercial success of the Data Center Systems business in the region. She/He represents the region for all the new product development and life cycle activities within the Line of Business. He/she will be the Single Point of Contact within the region for all product related technical and commercial queries. He/she completes, and coordinates tasks related to new offers launches and ensure local teams are set up to succeed in the introduction and selling of delivered offers.

Key responsibilities:

• Act as a technical expert in the region to be able answer all product customer questions
• Support the P&L in the region for the Data Center Systems products and offers;
• Accountable for regions’ business commitments during the offer development cycle;
• Lead new offer introduction reviews in the region and drive corrective actions;
• Prepare business cases, collect regional commitments and Voice of Customer to influence the product management, R&D, Project Management teams for new product development and/or product maintenance.
• Determine in collaboration with the country commercial teams the appropriate GTM strategy for Data Center Systems offers in the region and help to execute the GTM strategy with the commercial teams
• Continuously monitor BFO for offering proactive help to commercial teams and helps increase the project hitrate
• Ensure launch activities are completed and updated in the regional launch documents
• Monitor key competitors in the industry benchmark new products against the competitors
• Lead Voice of Customer initiatives in the region to collect market feedback for the new offer development, offer enhancement and innovation activities
• Support commercial teams for driving success - including special projects and large deals
• Provide support to region for all reporting or product information requests and trainings -including partners
• Conduct regular cadences with local commercial teams to monitor the business performance, analyze offer gaps, collect market feedback
• Work with extended teams within marketing, supply chain, and global functions to deliver support on core offer related requests
• Provide support with Quality and Services related activities when required
• Key performance metrics are timely launches of new offers, pipeline created related to Data Center Systems offers, increase the attach rate of DCS offers both in C&SP and C&I in the region and 3ph & Prefab topline and GM% growth.

Desired experience:

The ideal candidate will have a proven track record working across functional teams, including end-user sales teams, transactional channels and enabling growth plans through organizations. Specifics experience needed:

• Bachelor's degree in Electronics/Electrical Engineering or related fields
• Deep technical knowledge on 3 phase UPS and auxiliary products in the market
• Having worked in a global role for a major 3 phase UPS manufacturer 3+ years is preferred.
• Datacenter product certifications from 3rd party companies
• 7+ years of working experience in Datacenter systems or 3 phase UPS related fields in technical and commercial roles
• Understand the product development process and experienced in creating business cases
• Team player able to communicate, partner and motivate cross-functional groups towards mutual success.
• Passionate about innovation with good analytical skills to identify and address market opportunities
• Organized and good at managing multiple projects in parallel
• Excellent communication and presentation skills, comfortable to present training, product introduction, marketing presentations to the large audiences
• Fluent in English

Mon-Fri: 830am-6pm

- No experience required, but must willing to learn

- Able to troubleshoot, repair PCB board.

- Willing to go customer site to repair alarm system

- May need to work OT on Sat if requirement

Job Requirement.

- Nitec in Engineering

- Good interpersonal & communication skill

- Team player with positive attitude

- Class 3 driving license is an added advantage, not a must

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

Brief Job Description Position Summary

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless of source in a professional and timely manner)

Key Responsibilities & Results

1 Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

2 Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

3 Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

4 Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5 Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

6 Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements

- Minimum Education: Diploma in IT-related fields

- Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.

o Customer Service Experience in a non-tech call center environment will not be considered.

- Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support.

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 3-5 years of relevant working experiences.
• A good team player.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Sound problem solving and investigative skills.
• Desire to follow best practice and development standards as agreed within IT.
• Keen to learn new skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

About Us

Established over a hundred years ago, Takasago is a global leading company in the flavour and fragrance industry, having developed flavours and fragrances for some of the world’s most successful manufacturers of foods, beverages, fine fragrances, home, and personal care products.

For over 35 years, we have been a leading industrial producer of L-Menthol, using our core technology, asymmetric synthesis.
This technology enables us to produce unique, novel, and nature-identical aroma ingredients, and in addition, to manufacture pharmaceutical intermediates, functional materials, and other fine chemicals.

Takasago Group maintains offices, production sites, and R&D centers in twenty-seven countries and regions.

Responsibilities:

• Ensure organization meets/exceeds customers' expectations and complies with TIS internal sales
• Ensure Sales Service team provides a complete and timeliness resolution attending to query, resolve issues leading to positive outcomes for Sales in the Asia Pacific region with a total of 6 Sales Affiliates and 16 countries
• Data, Tools and system – Supporting Sales team in execution through the sufficiency and efficiency of Sales information and database management
• Improvement to the customer pricing process
• Establish guidelines/standards and conduct implementation processes meeting customer SOP's/requirements globally, particularly for MNA, RGN and JA accounts
• Drive successful deployment and adoption of modules for FR division and ensure data accuracy and completeness
• Oversee and providing guidance to Sales Service team
• Facilitate and coordinate for Sales teams in Asia Pacific region
• Reporting: Prepare and submit monthly sales report
• Team Management, coaching & training for Sales Service team
• Manage, upkeep and execute activities following the plans for each calendar year

Qualifications:

• Excellent organizational and time management skill
• Basic knowledge of process on PRE Sales, AFTER Sales activities and supply chain
• Excellent written and oral communication skill required
• Self-starter with an ability to identify areas for improvement
• Must possess an enthusiastic personality and foster a positive work environment
• Client-focused attitude – a customer advocate
• Must have exemplary follow up skills as well as the ability to solve problem between department and teams, internal and external customers and Affiliates in a fruitful way for both parties
• Good analytical skills to assess customer needs coupled with ability to problem solving cross-functional interfaces (R&D, QA, Operations, Supply chain and Sales)
• Goal and team driven, good motivator and facilitator to ensure that set targets are realized, show leadership and direction
• Good knowledge of international Trade practices in Asia Pacific Basic supply chain and/or international Trade knowledge
• Excellent in excel, word and power point skills
• At least 2 years of relevant experience

Interested candidates to apply directly via our career website @ https://takasago.csod.com/ux/ats/careersite/4/home/requisition/217?c=takasago

Working hours: 5.5 working days

(8.30am to 5.30pm, 8.30am to 12.30pm)

Entilted to OT pay

Location: CBD area

Responsibilities

• To carry out all preventive and breakdowns maintenance for all Aircon equipment.
• Ensure safe keeping of hand tools and maintain good housekeeping.
• Ensure all works are carried out safely and/or in accordance with safety procedures.
• Provide technical advice and assistance on all maintenance functions.
• Any other tasks, when required by immediate superior.
• Prepare service reports after every completed job for customer's endorsement.
• Communicate with clients with regards to problems in equipment and post-job reports.Any ad-hoc tasks given by supervisor or management.

Requirements

• Candidates with at least 2 years of related techinical experience in chillers, ACMV equipment, switchboard and generators will be an advantage.
• Candidates with no experience are welcome to apply (on Job Training).
• Positive attitude, good interpersonal and customer-centric skills.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

Job Description

1. Provide overall support in operations, such as office/sales/inventories admin duties.

2. Handle inbound inquiries and feedback to customers via phone, walk in, emails and social media platform.

3. Assist and co-ordinate in online events, on-site training/exhibitions, etc.

4. Preparing the event and monitoring/increase the number of sign-up rates.

5. Assists in reminder and follow up.

6. Assist in setting up of rooms for event and zoom call.

7. Maintain customer records by updating account information.

8. Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media.

9. Processing order, sales invoice, and admin filing.

10. To support any ad-hoc project assigned by Management.

5 working days per week, you may require covering weekend events, training or exhibitions.

You are entilted weekend allowance and Sales Commission!

Requirement:

● Proven work experience as a sales and marketing executive.

● Knowledge of modern marketing techniques.

● High-level communication and networking skills.

● A passion for sales.

● Understanding of commercial trends and marketing strategies.

● Strong communication skills and interpersonal skills.

● Good command of English (written and spoken).

● Good Personality, self- motivated & Independent

● Must be Computer literate (Microsoft office, PowerPoint, Words and Excel)

● Ability to work well under pressure, hands on and self-starter.

● Able to muti-tasks and work in a fast-paced environment.

Position: CS Executive (1 year contract) - (with potential for renewal)

Starting Salary: $3000 - $4,000

Working Days: 5 days (Mon - Fri)

Working Timing: 8:30am – 5:30pm

Working Location: North Bridge Road 179094

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore’s best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our Guest Relations team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.

You’ll be in-charge of:

• Managing reservations through phone calls, emails and other forms of communications
• Ensuring there are no overlapped reservations, and that tables are ready before the guests arrive
• Responding to any guest enquiries and requests
• Warmly welcoming every guest that enters the restaurant
• Addressing guests by name, recognize any special occasions mentioned and pass on the information to the team to personalise guests’ experience
• Assigning guests to designated seats as per seating plan
• Taking initiative to check on guests regularly to make sure that their needs are met
• Requesting guests for their feedback and relay feedback to the manager on duty
• Assisting in building and maintaining a strong guest profile database, keeping the information updated regularly
• Engaging with guests in the profile database whenever there are changes in the menu, special promotions, events and birthdays
• Carrying out any other duties as assigned by the Manager

What to expect:

• Direct transport in to restaurant from Harbourfront MRT
• 5 day work week
• Join a dynamic, young and fun loving service team
• Amazing daily views of Singapore's most idyllic stretch of beach
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

We are assisting a prestigious financial institution in seeking an experienced Relationship Manager for Private Wealth Management. This global financial institution has a robust presence in Asia and is committed to offering comprehensive wealth solutions for high-net-worth individuals. The successful candidate will play a key role in deepening relationships with high-net-worth clients, particularly in the Greater China market.

Role & Responsibilities

• Client Acquisition & Relationship Building: Identify and acquire new high-net-worth clients, nurturing long-term relationships and providing tailored wealth solutions.
• Client Insight & Wealth Planning: Understand clients’ business backgrounds, sources of wealth, and financial objectives to deliver strategic wealth management services.
• Tailored Financial Solutions: Develop customized investment and risk management solutions that address clients’ financing and liquidity needs.
• After-Sales Service: Provide consistent, high-quality after-sales support to enhance client satisfaction and trust.
• Performance & Compliance: Meet annual targets and uphold service standards, ensuring compliance with all company and regulatory requirements.

Requirements

• Bachelor’s degree with a minimum of 10 to 15 years’ experience in private wealth management, serving high-net-worth clients.
• Strong familiarity with the Greater China market, including regulatory and compliance requirements.
• In-depth product knowledge and the ability to interact with clients in the Greater China region.
• Singapore Client Advisory Competency Standards (CACS) qualification required.
• Excellent client-facing, sales, and stakeholder management skills.

If you’re passionate about wealth management and have expertise in the Greater China market, we invite you to apply by sending your CV to [email protected]. Alternatively, feel free to share this opportunity within your network.

**We regret to inform that only shortlisted candidates would be notified

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Glenn Wong | EA Personnel No: R1106685

Audit Senior/ Asst Manager

Job Description & Requirements

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within the team, they are now seeking to hire a driven and meticulous individual to be part of their growing audit team, either for their Financial Services, Insurance, or General Industries team.

Responsibilities:

• Support the Manager with a portfolio of international and local clients and deliver quality audit and assurance services.
• Apply requisite professional scepticism during the course of the work and exercise professional judgment on critical technical issues
• Manage the stakeholders’ expectations and project timelines, and proactively keep them abreast of the progress of the project
• Attend training planned for you to keep yourself updated on the developments of relevant professional standards
• Facilitate effective communication within the cross-functional and culturally diverse team

Requirements:

• Professional accounting qualification
• Minimum 2-3 years of relevant work experience, preferably from an international accounting firm
• Strong grasp of technical skills with proficiency in SFRS/IFRS and SSA/ISA.
• Excellent communication skills to work effectively and efficiently across all levels
• Possess strong ethical values and has respect for diversity
• Proactive and possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities.
• Adaptable and can work well in a fast-paced environment
• Strong computer skills including proficiency in Microsoft Office Suite and able to reasonably keep up with the changes in technology

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.

In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Job Overview

Responsible for the daily management of TTLS agencies, including but not limited to agency qualification & assessment for onboarding, agency exit, risk control etc., to ensure smooth daily operations.

Key Responsibilities

- Evaluate the effectiveness of incentive policies based on the agencies' performance; Iterate policies for optimization and promote the growth of core indicators and the achievement of goals;

- Align with business objectives, conduct analysis of the agencies operation in-depth, locate key issues and areas for improvements, propose solutions accordingly and ensure the quality of execution; provide necessary daily operational support to enable and enhance agency's capabilities;

- Continuously work with cross-functional teams to improve agency creators' content quality and monetization capabilities, drive agency's compliant and sustainable operation;

- Continuously work with cross-functional teams to improve and iterate agency management tools to achieve better agency management efficiency.

Business Leadership: Oversee and drive the growth of the NB MNT device business segment, ensuring alignment with corporate objectives and market demands.

Market Expansion: Strategically identify and penetrate target regional markets. Conduct comprehensive market analysis to uncover insights and develop innovative marketing strategies in niche areas.

Client Strategy Development : Formulate and implement tailored sales strategies for key clients, including brand clients, channel partners, and industry stakeholders. Manage these relationships independently to maximize business opportunities.

Sales Acquisition: Proactively generate sales leads and convert opportunities into orders. Evaluate and manage risks throughout the negotiation process to secure favorable outcomes.

Cross-Functional Collaboration : Integrate and coordinate internal resources to support business development initiatives, ensuring successful project implementation and alignment with client needs.

Work Experience Requirements

Professional Experience : A minimum of 2 years of relevant experience in R&D, technology, sales, or marketing, with a focus on the NB MNT device sector.

Language Proficiency: Fluency in Chinese is essential for local interactions, along with a strong command of English for effective communication in a global business environment.

Relevant Experience:

Proven experience in launching new business ventures and managing client relationships in challenging markets.

Demonstrated success in overseas markets, including Hong Kong, Macau, and Taiwan, showcasing adaptability and cultural awareness.

Job Summary

We are seeking an experienced IT Project Manager with specialized knowledge in Actimize software solutions to lead and oversee the planning, execution, and delivery of key IT projects.

Mandatory Skill-set

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field;
• Understanding of Actimize's suite of products, such as Actimize Financial Crime Management (FCM), AML ( Anti-Money Laundering ), KYC & Client Lifecycle Management ( Know Your Customer );
• Minimum of 5-7 years of experience in IT project management within the banking / financial services industry;
• Knowledge of banking regulations and compliance standards, including anti-money laundering ( AML ) and fraud prevention;
• Proven experience in managing large, complex IT projects in a financial institution or similar regulated environment;
• Experience with AML/CFT systems and technologies, including transaction monitoring software, sanctions screening, and customer due diligence platforms;
• Strong project management skills, including proficiency with project management tools (e.g., MS Project, JIRA and others);
• Possess excellent communication and interpersonal skills, with the ability to interact effectively with both technical teams and business stakeholders;
• Knowledge of regulatory requirements and industry standards related to AML/CFT;
• Experience in vendor management and contract negotiations;
• Strong communication, presentation, and interpersonal skills.

Desired Skill-set

• Actimize certifications (e.g., Actimize Financial Crime Management, AML);
• PMP (Project Management Professional) certification.

Responsibilities

• Lead and manage Actimize-related IT projects, ensuring timely, on-budget, and on-scope delivery;
• Act as the subject matter expert (SME) for Actimize solutions, ensuring technical requirements align with business and compliance needs;
• Collaborate with Actimize consultants and vendors to design, customize, and implement Actimize solutions;
• Manage integration efforts between Actimize systems and other banking systems (e.g., core banking systems, data warehouses);
• Oversee the quality assurance and testing phases of Actimize implementations, ensuring all solutions are properly tested for functionality and compliance;
• Ensure that all projects comply with relevant regulatory and legal requirements (e.g., anti-money laundering, fraud detection);
• Coordinate user acceptance testing (UAT) and ensure business stakeholders are engaged;
• Maintain comprehensive project documentation, including project plans, status reports, risk registers, and post-implementation reviews;
• Stay up-to-date with emerging technologies and best practices related to Actimize solutions, risk management, and compliance software.

• Support SEA packaging projects under manager's guidance.
• Oversee projects, ensuring alignment with roadmaps.
• Identify and resolve risks impacting project delivery.
• Track and report project progress and risks.
• Collaborate with teams to ensure successful delivery.

Requirements:

• Minimum Degree in engineering, technical or packaging related courses with at least 3 years of relevant working experience in food service, packaging related

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

JOB DESCRIPTION:

To carry out field service attendances to troubleshoot & repair cranes, Grabs, Windlasses, Hatch Cover Hydraulics and Davits.

REQUIREMENTS:

To carry out field service attendances to troubleshoot & repair cranes, Grabs, Windlasses, Hatch Cover Hydraulics and Davits.

The successful candidate will have solid working experience with Crane and repair machinery makers such as:

MacGREGOR

IHI

MITSUBISHI

LIEBHERR

TTS

TSUJI

HATLAPA

PUSNES, NIPPON PUSNES etc.

THE SUCCESSFUL CANDIDATE WILL HAVE ALSO:

1. Experience in Inspection and Troubleshooting:

minimum of 3 years of experience in inspecting, troubleshooting, and repairing hydraulic systems, which is relevant to process industries that often utilize similar hydraulic machinery for operations.

2. Knowledge of PLC and Electro-Hydraulic Systems:

In-depth knowledge of PLC-controlled electro-hydraulic systems, as process industries frequently employ automation and control systems to enhance operational efficiency.

3. Reading Technical Diagrams:

The ability to read and comprehend electric and hydraulic diagrams, where understanding complex systems is essential for maintenance and troubleshooting.

4. Independent Problem Solving:

Stress the capability to independently troubleshoot electrical, hydraulic, and mechanical problems, which is vital in process industries where downtime can lead to significant losses.

5. Supervisory Skills:

The experience in supervising a team of mechanics and leading large repair projects can be translated to managing teams in process industries, ensuring that projects are completed efficiently and safely.

6. Technical Reporting and Communication:

The ability to write technical reports and communicate effectively with stakeholders is important in process industries for maintaining compliance and ensuring that all parties are informed about project statuses.

7. Additional Skills:

Mentioning experience with variable frequency drives (VFD) is particularly relevant, as VFDs are commonly used in process industries for controlling motor speeds and improving energy efficiency.

Service Assurance Architect - In this new role, you will be managing the Day 1 Technical Services and Day 2 Managed Operations Service offer who is going to report to Delivery team. This function will serve as Check and Balance for any new pursuit between Sales, Pre-Sales and Delivery.

You Will:

New Pursuit Evaluation:

• Early Involvement: Service Assurance participates in initial sales meetings and bid reviews to assess the feasibility and risks of new opportunities.
• Service Fit: They determine if the proposed solution aligns with the organization's standard service catalogue and can be delivered with existing capabilities.
• Due Diligence: Service Assurance performs due diligence on potential clients, reviewing their requirements, technical environment, and any potential challenges.
• Go/No-Go Decisions: They provide input on whether to pursue an opportunity based on their assessment of risks, resource availability, and potential for success.
• Act as Technology Infrastructure SME for Network & Security Design. (Critical)

Standardization Check:

• Mapping to Standards: Service Assurance ensures that proposed solutions map to standardised service offerings, configurations, and delivery processes.
• Deviation Management: If customization is required, they assess the impact of deviations from standards and ensure they are documented and approved.
• Knowledge Base: They maintain a knowledge base of standard services, configurations, and best practices to guide solution design and delivery.

SLA Negotiations:

• Realistic SLAs: Service Assurance works with Sales, Pre-sales and Delivery to define SLAs that are realistic, measurable, and achievable based on the organization's capabilities and resources.
• Performance Metrics: They establish clear performance metrics and measurement methods to track SLA compliance.
• Risk Assessment: They assess the risks associated with meeting specific SLAs and identify potential mitigation strategies.

Risk Assessment:

• Proactive Identification: Service Assurance architect proactively identifies potential risks across all stages of the service lifecycle, including technical, operational, financial, and reputations risks.
• Risk Analysis: They analyse the likelihood and impact of identified risks, using tools like risk matrices and probability assessments.
• Mitigation Planning: They develop and implement risk mitigation plans, outlining specific actions to reduce the likelihood or impact of risks.

Sizing and Scoping:

• Resource Estimation: Service Assurance works with Delivery to accurately estimate the resources required to deliver the proposed solution, including personnel, technology, and time. He/she will also be based on Standard Service Catalogue and sizing calculator as a base to do the estimate. Any deviation of the costing will need to be signed off and any major deviation will need to be documented as risk.
• Scope Definition: They help define the scope of work, ensuring it is clearly documented and agreed upon with the client.
• Costing and Pricing: They provide input on costing and pricing models to ensure profitability and competitiveness.

Continuous Improvement

• Performance Analysis: Analyse service delivery performance data to identify trends, areas for improvement, and opportunities to optimize processes and efforts sizing in the Standard Service catalogue.
• Innovation: Explore new technologies, methodologies, and best practices to enhance service delivery and drive continuous improvement.

You Bring:

Education:

• Bachelor’s degree in information technology, Computer Science, Engineering, or a related field.
• Relevant certifications are highly valuable, such as ITIL (Information Technology Infrastructure Library), Cloud Certifications, CCIE-R&S, Security, Data Centre, Service Provider, Advance Design. etc.

Experience:

• Years of Experience: At least 10 years of progressive experience in Pre-Sales, Technical Architect, or IT service management
• Service Design and Delivery: Proven experience in designing, implementing, and managing IT services, with a focus on quality, reliability, and efficiency.
• Risk Management: Demonstrated experience in identifying, assessing, and mitigating risks associated with IT service delivery.
• SLA Management: Experience in defining, negotiating, and managing service level agreements (SLAs).
• Compliance and Governance: Experience in ensuring compliance with relevant industry regulations, standards, and legal requirements.
• Process Improvement: Experience in analyzing and improving service delivery processes to enhance efficiency and effectiveness.

3.Technical Skills:

• IT Infrastructure: Strong understanding of IT infrastructure components, including networks, servers, storage, and databases.
• Cloud Computing: Familiarity with cloud computing platforms and services (e.g., AWS, Azure, GCP).
• Automation: Knowledge of automation tools and technologies used in service delivery (e.g., RPA, scripting).
• Monitoring Tools: Experience with service monitoring and management tools.
• Data Analysis: Ability to analyse service performance data to identify trends and areas for improvement.

4.Soft Skills:

• Communication: Excellent written and verbal communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.
• Collaboration: Strong collaboration and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Problem-Solving: Excellent analytical and problem-solving skills, with the ability to identify and resolve complex issues.
• Leadership: Demonstrated leadership skills, with the ability to influence and guide others.
• Presentation Skills: Ability to create and deliver effective presentations to stakeholders.

5.Beyond the Basics:

• Experience in the SI is a must.
• Consulting Experience: Prior experience in a consulting role can be beneficial, as it often involves working with different clients and solving diverse challenges.
• Agile and DevOps: Familiarity with agile methodologies and DevOps practices is increasingly valuable in today's fast-paced IT environment.

Job Title: Service Delivery Executive

Job Purpose

This role is responsible for managing and supporting external vendor operation relations and performance.

Responsibilities

• Perform as functional bridge and coordinate all vendor management tasks amongst external vendors and internal stakeholders.
• Monitor and review vendors performance to enhance customer experience. Example, daily meeting with vendors to review results and work on improvement plan.
• Create regular or ad-hoc reporting based on business requirements. Keep track of resolution, action plans and status update.
• Overall in charge of vendors daily operation and manage vendor relations.
• Review existing processes and work with process team and vendors to enhance processes for better customer experience.
• Identify and enhance efficiencies to improve on the operations and customer’s experience such as reporting and evaluation.
• Customer handling and perform service recovery when required.
• Participate to formulate workflow processes, methods and policies for vendors.
• Station onsite to help vendors in the event ad-hoc or urgent matter and point of contact for vendors.
• Validate the vendors KPIs and appeal claims.
• Manage email correspondence between stakeholders.
• Conduct interview and perform audit on the calls by technicians.
• Analyze and use data to create strategic values to support the company’s overall business strategy.

Requirements

• 3-5 relevant years of experience in vendor management.
• Microsoft Excel and PowerPoint knowledge is essential (Tableau or Power BI knowledge will be an added advantage).
• Good communication and interpersonal skills.
• Alert and meticulous with an eye for details.
• Ability to comprehend and gather information pertinent to the job such as new procedures and special promotions.
• Ability to work with all levels including technicians/contractors and customers.
• Ability to work in a fast-paced environment and in accordance to established guidelines, procedures and performance standards.
• Excellent decision-making skills, team player and customer oriented.
• Ability to work on shift, weekend and Public Holidays as and when required.

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job ID: 19352

• Location: Raffles Place
• Working hours: 9am - 6pm
• Salary: up to $6,000 (Depending on experiences)

Job Description

• Prepare and present accurate and timely financial statements and reports, including balance sheets, income statements, and cash flow statements.
• Lead the budgeting and forecasting processes for the region, collaborating with parent's company SEA Regional Director and the Business Management department of HQ to develop and monitor budgets and forecasts.
• Manage the month-end and year-end closing processes, including preparing and reviewing journal entries, reconciliations, and accruals.
• Use financial analysis to provide insights and recommendations to the members of parent company SEA and the Business.
• Management department of HQ, contributing to the growth and profitability of the business in the SEA region.
• Collaborate with other teams to identify and implement process improvements, including streamlining financial reporting and developing financial controls.
• Follow direction from the Business Management department of HQ related to financial reporting, budgeting, forecasting, and analysis, and provide regular updates on progress and performance to them.
• Collaborate with the Business Management department of HQ to ensure consistency in financial reporting and analysis across the organization.
• Ensure compliance with local laws and regulations related to finance and accounting, including tax compliance and financial reporting requirements.
• Build strong relationships with internal stakeholders and external partners, including auditors and tax advisors.
• Manage the team and provide guidance and support as needed, including coaching and development of team members.
• Support the Business Management department of HQ on ad-hoc projects and initiatives as needed.

Job Requirement

• At least 5 years of experience in a finance or accounting role.
• Strong understanding of finance and accounting principles and practices.
• Experience in a global organization and familiarity with international accounting standards.
• Excellent communication and interpersonal skills.
• Proficiency in Japanese to liaise with Japanese speaking stakeholders
• Experience in retail industries such as fashion (apparel/footwear) and cosmetics is preferred.

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19352, Assistant Finance Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Job ID: 19349

• Location: Raffles Place
• Working hours: 9am - 6pm
• Salary: up to $10,500 (Depending on experiences)

Job Description

Resposible for strategic planning, implementation, managing and running of all the finance activities of a company, including business planning, budgeting, forecasting, risk and governance as well as negotiations.

[Back-Office Team Management]
• Supervising and making appropriate decisions and direction regarding all the Back Office Functions; FP&A, HRGA, Legal, and IT.
• Provide leadership and guidance to the subordinates, ensuring that they are aligned with the company's goals and values. FP&A Management & Operations

[FP&A Management & Operations]
• Draw up and manage the yearly budget (Sales Revenue, Returns, Inventory, COGS, Expenses, PL etc.)
• Manage Business Performance tasks (Progress Management / Data Analysis / Proposals / Reporting of Sales Revenue, Returns, Inventory, COGS, Expenses, PL etc.)
• Perform monthly tracking and analysis of the in-house company's budget and actual results (analyzing sales by product, customer, and geography).
• Optimize the use of financial and business information, develop and prepare local management reports to support Business in decision making.
• Lead the SEA team's monthly close process with accounting team and supporting financial analysis and reporting.
• Generate monthly business review package and manage the finance expectation through deliverable
• Analyze monthly / quarterly P&L, Profit Contribution, all kinds of reports and discuss the deviation from budget with relevant business managers; discuss / monitor action plans to overcome negative deviations
• Being the local planning Coordinator and responsible for local internal planning calendar (budget, forecast, mid-term financial plan)
• Support the Business during the planning process with tool support, reviewing and questioning planning result
• Frequent communication with business function to drive strategy forward and achieve target planned
• Periodic forecasting and concrete gap analysis compared to actual result to meet bottom line finalized
• Manage the inventory and order figures from financial perspective based on business performance
• Draw up the P&L of both new store opening and store closure by collaborating with stakeholders
• Cope with internal audit tasks
• Provide support for the in-house company's transactions with client
• Perform risk management and internal/external and accounting audits as a legal entity by collaborating with the parent company's Shared Service Finance team

Job Requirement

• 8+ years’ experience in FP&A
• 3+ years’ experience in team management
• Japanese language is required to liaise with the stakeholders
• Has exposure in managing back-office functions is a plus
• Strong leadership and management skills with the ability to work hands-on.
• Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels of the organization, as well as with external stakeholders.
• Excellent problem-solving and analytical skills.
• Able to adapt to environmental changes and varying needs with flexibility.
• Has work experience in Japanese company is a plus
• Experience in retail industries such as fashion (apparel/footwear) and cosmetics is preferred.

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19349, Regional Senior Commercial Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135