Total 5 Manager digital art director job vacancies in PAS-Tiong Bahru CC

As a Supply Chain COE Head, the Head will lead the Digital Supply Chain topics within Group Digital. The role works closely with the other stakeholders within Group Digital, Group Supply Chain as well as the Formats and Banners to drive design and execution of digital supply chain capabilities and performance.

The role will be responsible for owning the key customer and digital supply chain metrics of (a) Net Promoter Score NPS (b) Perfect Order Rates and (c) Digital supply chain per order unit economics. The role works together with the relevant stakeholders to define the current baseline and desired target for future years.

Key responsibilities:

• Enhance the digital supply chain operations, owning key performance metrics across the group, including but not limited to (a) Net Promoter Score NPS, (b)Perfect Order Rates and (c) Digital supply chain per order unit economics
• Managing project delivery of new digital supply chain capabilities
• Leading the project team and managing internal and external resources.
• Continuously seeking opportunities to improve systems and procedures to maximise team efficiencies.
• Lead the Optimization of design and process efficiency of product movement and storage systems enhancing productivity by improving operations, minimizing costs and managing staff.
• Fulfill service location operational objectives by re-engineering processes to achieve optimum throughput as desired by the format/banner
• Oversee the formulation of Standard Operating Procedures and Policies capturing the most efficient and optimized methods and means in all aspects of work including Safety and Health measures
• Enhance the Manpower Productivity optimisation by conducting time motion studies supported by practical measurements from initial operations

Requirements:

• Education: A bachelor's or master's degree in business administration, marketing, or a related field is typically required. Proven experience in digital strategy development, e-commerce, and retail operations is essential. Previous experience in a leadership and management role within the retail or digital commerce industry is highly desirable.
• Supply Chain experience: Supply Chain leader with proven industry experience in logistics within the digital commerce function/industry. Thorough understanding of supply chain topics impacting customer lead time and supply chain experiences.
• Retail Industry Expertise: In-depth knowledge of the retail / FMCG industry, including consumer behaviour, market trends, and competitive landscape. Familiarity with the challenges and opportunities of the retail sector in the digital age. Prior experience doing offline store supply chain digitalisation will be a significant plus
• Digital Skills: Strong understanding of digital technologies, e-commerce platforms, and omnichannel retailing. Familiarity with data analytics, customer relationship management (CRM) systems, and digital marketing tools.
• Business Acumen: Excellent business acumen with the ability to understand the retail group's goals, strategies and financial metrics. Strong analytical and problem-solving skills to identify opportunities and drive business growth. Attention to detail and strong problem-solving skills.
• Stakeholder Management: Exceptional interpersonal and communication skills to build relationships with stakeholders at all levels of the organization. Ability to influence and collaborate with cross-functional teams to achieve digital transformation objectives.
• Leadership and Change Management: Proven leadership skills with the ability to lead and inspire teams through digital transformation initiatives. Change management expertise to facilitate organizational change and ensure successful adoption of digital strategies.
• Travel: Travel (>25%) is expected to support the Group’s projects across our DFI footprint
• Language: Proficiency in English. Ideal to have additional language skills relevant to our operating markets (Chinese, Cantonese, Bahasa Melayu, Bahasa Indonesia, Vietnamese if possible)

We are looking for a Dynamic and Result-Driven Digital Marketing (Sales) Assistant Manager to lead and drive the performance of a team of 4 Digital Sales Consultants. This role will focus on optimising lead conversion strategies, improving call pitch effectiveness, and ensuring team success in achieving enrolment targets.

Full-Time

• ~$4,500 monthly salary ($3,000-$3500 base pay with commission)
• Scalable commission with improved performance and team-building
• Office work 8 hours a day
• 5 Working days per week (excludes weekends)
• 14 Days Annual Leave Per Year (Pro-rated basis)

Responsibilities

As a Digital Marketing (Sales) Assistant Manager, you will

• Lead and manage a team of 4 Digital Sales Consultants, setting performance goals and tracking results.
• Create and implement strategies to improve lead conversion and team efficiency.
• Develop and refine call scripts and pitches to improve lead conversion rates and align with digital marketing campaigns.
• Train and coach the team on communication, sales techniques, and upselling strategies.
• Track and monitor call metrics (e.g., lead conversion rates, call volumes, revenue) using CRM tools.
• Collaborate with digital marketing team to ensure Facebook campaigns align with overall marketing goals.
• Partly perform Digital Sales Consultant role as trial to suggested strategies (ie. Engage Facebook Leads via WhatsApp and Calls to convert into Sales).

Requirements

• Proven experience in leading a call or sales team in a fast-paced environment.
• Strong understanding of lead conversion strategies and experience improving call-based performance.
• Excellent communication, coaching, and team leadership skills.
• Data-driven, with experience using CRM tools and tracking performance metrics

*This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to BELLS's PDPA and e2i's PDPA.*

As an Assistant Manager in Digital Transformation, your role involves designing and developing clients’ journey maps to visualize and enhance the end-to-end experience from the clients’ perspective. You will review and analyse existing business processes, identifying inefficiencies and pain points, and propose digital-first solutions to streamline operations. By collaborating with various stakeholders, you ensure that transformation initiatives align with business objectives, ultimately improving client satisfaction and operational efficiency. Your work is crucial in driving continuous improvement through innovative approaches to digital transformation.

A. JOB SCOPE/ KEY RESPONSIBILITIES

1. Design and develop customer journey maps to visualize the end-to-end experience from the client’s perspective.

2. Identify touchpoints, pain points, and opportunities for improving client interactions.

3. Collaborate with various stakeholders to ensure that journey maps align with business objectives.productivity and efficiency.

4. Analyse existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.

5. Work with cross-functional teams to implement process improvements and automation where applicable.

6. Act as a liaison between different departments, ensuring alignment and smooth communication during the transformation process.

7. Prepare and present reports to senior management on the progress of digital transformation initiatives.

8. Engage with employees and customers to gather insights on existing pain points in business processes.

9. Develop and propose solutions, leveraging digital tools and platforms, to address pain points.

10. Recommend and implement new technologies or methodologies to enhance business processes and customer journeys continuously.

11. Ability to lead and manage software development projects, ensuring on-time delivery, adherence to requirements, and effective collaboration with cross-functional teams

12. Provide support to any other IT projects or duties as assigned.

B. JOB HOLDER’S REQUIREMENT

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 5 years of relevant experience.

• Prior working experience in IT business analysis, application solutioning design and testing

• Strong in IT business processes, analytical and problem-solving skills

• Excellent communication and stakeholder management skills

• Strong in soliciting information and communicating requirements with users and vendors

• Manage internal and external stakeholders independently

**Position Overview:**

The Digital Content Leader will be responsible for curating, creating, and directing all digital content initiatives to engage users and attract new clientele. This role requires a creative and strategic thinker with a strong background in content creation and digital marketing. The ideal candidate will possess a deep understanding of content trends, audience behavior, and digital platforms to effectively drive engagement and conversions.

Key Responsibilities:

Content Strategy Development:

• - Develop and execute a comprehensive digital content strategy that aligns with the company's brand, goals, and target audience.
• - Conduct market research and audience analysis to inform content creation and ensure relevance and effectiveness.

Content Creation and Curation

• - Oversee the creation and curation of high-quality digital content across various platforms and forms(Writen/Image/Video), including websites, social media, email newsletters, and blogs.
• - Collaborate with internal teams to produce engaging content that drives user engagement and client acquisition.

Content Optimization

• - Implement SEO best practices and optimize content for search engines to enhance visibility and drive organic traffic.
• - Utilize data analytics to monitor content performance, measure engagement metrics, and make data-driven decisions for continuous improvement.

User Engagement and Clientele Acquisition:

• - Design and execute content campaigns aimed at increasing user engagement, building brand loyalty, and attracting new clients.
• - Develop targeted content strategies to nurture leads through the sales funnel and convert prospects into customers.

Team Leadership and Collaboration:

• - Lead and mentor a team of content creators, designers, and strategists, fostering a collaborative and creative work environment.
• - Coordinate with marketing, sales, and product teams to ensure content aligns with overall business objectives and messaging.

Brand Consistency:

• - Ensure that all digital content is consistent with the company's brand voice, style, and messaging guidelines.
• - Maintain and evolve brand standards across all content channels to reinforce brand identity and credibility.

Content Calendar and Planning:

• - Develop and manage a content calendar to ensure timely and relevant content delivery.
• - Plan and schedule content production and distribution to maximize impact and meet key deadlines.

Innovation and Trends:

• - Stay abreast of industry trends, emerging technologies, and content best practices to keep the company's digital content strategy current and innovative.
• - Experiment with new content formats and distribution methods to engage audiences and drive results.

Work Success Measure – Organic Clientele Acquisition Rate, Followers Count, Engagement Rate

Qualifications:

• Bachelor’s degree in Marketing, Communications, Journalism, or a related field; advanced degree preferred.
• Proven experience in a content leadership role, with a strong portfolio of successful digital content initiatives.
• Expertise in digital content creation, curation, and optimization across various platforms and channels.
• Proficiency in content management systems (CMS), SEO tools, and analytics platforms (e.g., Google Analytics, social media insights).
• Exceptional writing, editing, and storytelling skills with a keen eye for detail and quality.
• Strong leadership and team management abilities, with experience in mentoring and developing content teams.
• Creative thinker with the ability to translate complex concepts into engaging and accessible content.
• Excellent organizational and project management skills, with the ability to manage multiple projects and deadlines.

Job Summary:

We are seeking a highly skilled Digital Strategic Transformation Analysis Manager to drive innovation and lead strategic transformation initiatives. This role focuses on leveraging digital tools and methodologies to streamline processes, improve organizational efficiency, and enable data-driven decision-making. The ideal candidate will bridge the gap between business needs and technical solutions, ensuring seamless integration and measurable impact.

Key Responsibilities:

• Develop and implement digital transformation strategies aligned with organizational goals.
• Analyze current processes and identify areas for digital optimization and innovation.
• Conduct market and competitor analyses to inform transformation initiatives.
• Evaluate and recommend digital tools and platforms to meet business objectives.
• Oversee the implementation of new digital systems, ensuring integration with existing processes.
• Collaborate with cross-functional teams to ensure user adoption and operational success.
• Lead end-to-end digital transformation projects, managing timelines, budgets, and deliverables.
• Coordinate with stakeholders to align project objectives with business goals.
• Monitor project performance using metrics and analytics to assess impact.
• Act as a liaison between business units, IT teams, and external vendors
• Communicate transformation strategies, progress, and outcomes effectively to stakeholders at all levels.
• Train and support teams in adopting new digital processes and tools.
• Generate regular reports and dashboards to inform strategic decision-making.
• Identify opportunities for continuous improvement based on data insights.

Qualifications:

• Bachelor's degree in Business Administration, Information Technology, or related field.
• 5+ years of experience in digital transformation, strategic analysis, or related roles.
• Strong analytical and problem-solving skills.
• Familiarity with digital platforms, CRM systems, and data analytics tools.
• Ability to translate complex technical concepts into business solutions.
• Strategic thinker with a passion for innovation and change.
• Strong leadership and team management capabilities.