Total 2,599 digital design manager job vacancies in D09 Cairnhill, Orchard, River Valley

Location: Multiple Locations

Hours: 11-8pm/12-9pm , any 5 days in the week ( including weekend and PH)

Lots of standing, handling enquires, promote app usage and help with crowd control during launch.

Job Scope

* To assist with new Launch

* Assist/Guide customers to create and download app

* Assist to show customers on how to maneuver the App +

* Assist/Manage customers with Q matic system to issue Q

* Assist customers with Exchange transaction

* Assist customers to do top ups

* Assist customers with all other queries when approached by customer

Requirements

* Min A/N/O level

* Good interpersonal skills

* Able to start work within short notice

* Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Or Tele me @SelinaOwO

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Are you a dedicated Nurse Manager with a passion for Obstetrics & Gynecology (O&G)? Join a prestigious healthcare organization in the heart of the city!

What You’ll Do:

• Lead and oversee nursing operations within the O&G department
• Ensure high standards of patient care and safety
• Manage, train, and support a team of skilled nurses
• Collaborate with multidisciplinary teams for optimal patient outcomes
• Drive improvements in clinical practices and operational efficiency

What We’re Looking For:

• Registered Nurse with O&G experience
• Proven leadership and team management skills
• Strong communication and organizational abilities

Why Join Us?

• Convenient central location
• Office hours with a 5.5-day workweek
• Attractive salary and benefits package

Job Requirements:

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Locations:

Tampines

Bugis

Working days/hours:

11am-8pm / 12pm-9pm , any 5 days in the week

(including weekend and PH)

Job Description:

- Handling enquires, promote app usage and help with crowd control

- Customer service and crowd control

- Any other ad-hoc duties as assigned

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma in any discipline

- Able to start work IMMEDIATELY !

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

The Opportunity

• This is an exciting opportunity to work for one of the leading financial organisations
• It is an opportunity for an experienced VP, Regulatory Reporting to join their team
• Starts off as a 12 months contract

The Job

• Working as part of the wider Regulatory Reporting team supporting the implementation of Finance Reporting Risk and Control framework by:
• Supporting the end-to-end review of the regulatory reporting process
• Establishing appropriate regulatory reporting controls applicable to downstream regulatory reporting processes based on risk assessments to ensure that the Group’s Regulatory Reporting Framework is met and fully adhered to at site Finance level.
• Liaising with Finance & Actuarial teams to ensure that all key risks within their activities and operations are identified, mitigated, and monitored by an appropriate control environment that is commensurate with risk appetite under the Integrity of Regulatory Reporting “IRR” framework.
• Providing effective governance, challenging and reporting of key risks and controls within Finance.
• Monitoring the ongoing effectiveness of key controls to gain assurance that they are operating in line with risk appetite, regulatory and the bank's requirements. This includes developing monitoring plan, monitoring progress against plan, executing control monitoring, reporting results and developing action plans.
• Monitoring the on-time completion of issues remediation and assessing adequacy of remediation actions are sufficiently address the risk implications. Issues include self-identified issues by Finance, audit findings, internal control issues, and regulatory observations.
• Building effective working relationships within the Finance team at both a local and group level.
• Required to engage regularly with other stakeholders including second line Risk function and Compliance teams, to ensure effective communication and timely resolution of issues as an integral part of the Regulatory Reporting Risk monitoring.
• There may occasionally be exposure to other non-control related activities as well as involvement in coordinating audit activities, assurance review activities, preparing Board papers and other regulatory initiatives.

The Talent

• 8-10 years of relevant working experience in the Finance, Risk & Compliance, Actuarial or Audit functions
• Experience in Regulatory reporting in the insurance industry would be a preferred.
• Understanding of core principles of IFRS4 & 17 is beneficial.
• Effective communication and interpersonal skills to work with a diverse group of colleagues at different levels.
• Possess good understanding of SOX, audit, compliance and risk requirements.
• Ability to adapt to changing business circumstances at pace is required.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Finance Manager
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Job Description :

• Responsible for the running of day-to day operations of the job sites.
• To conduct regular clealiness inspection within the premises.
• To ensure cleaning processes are carried out smoothly to meet quality standard.
• To monitor inventory of cleaning supplies and ensure cleaning equipment are available in working condition at all times.
• To assist site supervisors in recruitment and training of cleaners for jobsites.
• To assist site supervisors plan periodic work schedules for the jobsites.

Requirement :

• Minimum 3 years experience in Cleaning Operations.
• Physically fit and healthy.
• Possess good communication skills and can-do attitude.
• Excellent customer service skills and able to interact well with clients.
• Computer literate.
• Ability to recruit cleaning staff / crew.
• Possess class 3 driving license, van will be provided.

*We regret to inform you that only shortlisted candidates with the relevant experience will be contacted*

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specialisations

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

The Opportunity

• Adecco is partnering with a leading bank to hire a IT Project Manager
• Office Location: CBP
• Starts off as a 12 months contract

The Job

• Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
• Prepare and track project budget
• Prepare and track detail project plan/activities
• Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
• Engage senior stakeholders to discuss and address project issues and risks
• Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
• Perform regular quality assessment, submit quality checklist, testing and defect executive summary

The Talent

• 3-7 years of experience in the direct management of IT application projects and possess sound banking product knowledge
• Able to work with external vendors and across diversified teams
• Process-driven and strong advocate of reporting
• Good verbal and written communication skills

Next Steps

• Please send in your resume to [email protected]
• Application: IT Project Manager (Bank)
• We regret to inform that only shortlisted applicants will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R23113385

We are seeking a proactive and innovative Digital Sales and Marketing intern to drive our digital initiatives. The ideal candidate will excel at creating and executing integrated digital strategies that generate leads, engage potential clients, and enhance Wissen International's market presence in the cybersecurity sector.

Key Responsibilities:

Digital Sales

• Identify and pursue new business opportunities via digital channels to generate leads and build a robust sales pipeline.
• Engage with prospective clients to understand their needs and present tailored cybersecurity solutions.
• Meet and exceed sales targets by employing innovative sales techniques and maintaining strong client relationships.

Marketing Campaigns

• Plan, execute, and optimize multi-channel digital marketing campaigns, including SEO, SEM, email marketing, and social media advertising.
• Develop and manage content for various platforms to enhance brand awareness and drive engagement.
• Collaborate with internal teams to align marketing initiatives with sales objectives.

Analytics and Reporting

• Monitor campaign performance using tools like Google Analytics, preparing detailed reports to evaluate effectiveness and ROI.
• Use data insights to refine strategies and optimize marketing performance.

Market Research

• Stay informed about the latest trends in cybersecurity, digital marketing, and sales strategies.
• Conduct competitive analysis to identify opportunities for differentiation and growth.

Brand Management

• Enhance Wissen International's brand presence by ensuring consistency across all digital platforms and touchpoints.
• Build strategic partnerships to expand the company’s market reach

Qualifications:

• Currently pursuing a bachelor’s degree or diploma in Marketing, Business, Cybersecurity, Computer Science, IT, or related fields.
• (Good to have) Strong knowledge of digital marketing platforms, tools, and best practices, including SEO, SEM, and social media marketing.
• (Good to have) Proven track record of achieving sales targets through digital channels.
• Exceptional communication and interpersonal skills, with the ability to build and maintain client relationships.
• (Good to have) Proficiency in analytics tools like Google Analytics and CRM systems.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Key Responsibilities:

• Develop pricing strategies by analyzing market trends and competitor positioning to enhance product accessibility and profitability.
• Create detailed market reports and present insights to leadership teams to guide strategic decision-making.
• Collaborate with internal stakeholders to execute effective market access initiatives.
• Ensure all activities adhere to industry regulations and standards.
• Lead the growth and expansion of the dermatology portfolio within the regional market.
• Drive business development by evaluating market opportunities, identifying potential products, and overseeing product forecasting and pipeline management from pre-launch to post-launch stages.
• Work with Principals, Medical, and Commercial teams to develop product training plans.
• Formulate brand strategies and market penetration plans, track competitive intelligence, and proactively address market changes.
• Analyze research data and customer feedback to stay aligned with market trends and enhance product competitiveness.
• Define and implement strategic marketing plans, execute marketing campaigns, and continuously evaluate their performance and outcomes.
• Set strategic goals, priorities, and action plans for products, sharing them with cross-functional teams to ensure alignment.
• Engage with Key Opinion Leaders (KOLs) for the dermatology product line and collaborate with clinical, sales, and training teams as needed.
• Organize and deliver product training for local and regional distributor sales teams, ensuring they have the scientific knowledge and communication skills needed to meet sales objectives.
• Perform any additional duties as assigned by the company.

Job Specification

• At least 7 years of experience in sales and marketing, with at least 4 years in marketing within the pharmaceutical industry.
• Proficient in data analysis tools and techniques.
• Bachelor's degree or higher.
• Ability to work independently on complex projects while effectively collaborating with cross-functional teams.
• Experience in managing product lifecycles, particularly within the dermatology sector in the region.
• Strong understanding of market access strategies, pricing, and market intelligence.
• Excellent communication skills for engaging with cross-functional teams and stakeholders.

How to Apply

Send your resume and cover letter to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

What You’ll Do:

• Lead and oversee nursing operations within the Geriatric Care department.
• Ensure high standards of patient care and safety for elderly patients.
• Manage, train, and support a team of skilled nurses specializing in elder care.
• Collaborate with multidisciplinary teams to achieve optimal health outcomes for older adults.
• Drive improvements in clinical practices and operational efficiency tailored to the needs of elderly patients.

What We’re Looking For:

• Registered Nurse with experience in Geriatric nursing.
• Proven leadership and team management skills in a geriatric setting.
• Strong communication and organizational abilities to effectively coordinate care.

Why Join Us?

• Convenient central location for easy access.
• Office hours with a 5.5-day workweek to promote work-life balance.
• Attractive salary and benefits package designed to reward your expertise in elder care.

Job Requirements:

The Assistant Manager (Research Quality Officer) will assist the Research Director to establish and promote a safe and high-quality research culture in KK Women’s and Children’s Hospital (KKH).

Job Scope:

• Conduct audits and oversee the KKH Research Audit Framework.
• Conduct study monitoring (if any) and oversee the KKH Research Monitoring Framework.
• Responsible for review of current research policy and procedures and work instructions pertaining to hospital requirements, PDPA, HBRA, Medicines (Clinical Trials) Act and Health Product Act, etc.
• Assist in various kinds of external audit and inspection, if any.
• Oversee quality management of research projects at KKH.
• Organize and conduct regular sharing sessions or training workshop for KKH research community.

Job Requirements:

• Degree in Nursing, Life Science or related discipline.
• Minimum 8 years' site coordinator experience or minimum 6 years’ clinical research/pharmacovigilance monitoring/audit experience.
• Advanced knowledge of trial procedures and regulatory requirements in managing clinical trial.
• Proven ability to conduct quality assurance quality control, internal and external audits in clinical trial process.
• Possess good people’s management skills.
• Advanced computer skills e.g., MS Office Word and Excel.
• Good presentation, training and teaching skills.
• Good time management skills with good multi-tasking capabilities.
• Candidate with CITI, ICH-GCP, professional accreditation by ACRP or SOCRA will be an added advantage.

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure adherence for the above Initiatives.

Requirements & Qualifications

• Bachelor’s degree in IT or related field preferred
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

The Responsibilities we will trust you with are:

• Actively identify, develop and convert business opportunities from new and existing clients
• Demonstrate an in-depth understanding of clients’ business and source of wealth generation
• Ensure coverage of all relationships through client engagement, risk profiling and financial planning
• Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters
• Maintain full understanding of client goals and risk tolerance to ensure that financial strategies are appropriate
• Help clients achieve broad financial/investment goals related to the creation and management of wealth
• Develop tailored solutions that address clients’ investment, risk management, and financing/liquidity needs
• Plan and prioritize activities to maximize revenue growth and client satisfaction
• Ensure strong controls and effective operational and administrative tasks including compliance on regulatory requirements
• Present and communicate complex financial concepts and investment strategies with the highest degree of professionalism

Responsibilities:

• Act as a Retail Ambassador to enhance customer experience.
• Promote products and services directly to customers in-store.
• Assist customers with inquiries and provide personalized recommendations.
• Ensure store displays are attractive and products are well-stocked.
• Collaborate with colleagues to maintain a positive shopping environment.

Requirements:

• Min Nitec / Diploma / A Level
• No Need Experience , On Job Training Provided
• Able to working North East ( Serangoon , Hougang )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Act as a Retail Ambassador to enhance customer experience.
• Promote products and services directly to customers in-store.
• Assist customers with inquiries and provide personalized recommendations.
• Ensure store displays are attractive and products are well-stocked.
• Collaborate with colleagues to maintain a positive shopping environment.

Requirements:

• Min Nitec / Diploma / A Level
• No Need Experience , On Job Training Provided
• Able to working North East ( Serangoon , Hougang )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Perform full set accounting (General Ledger, Account Receivables and Account Payables)
• Assisting the Head of Finance to ensure compliance of internal and accounting controls
• Collecting rental-in-arrears from tenants
• Assist in budgeting process and variance analysis
• Submission of finance and regulatory reports to head office
• Other ad hoc assignments and projects as assigned

Requirements

• Diploma/Degree in relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Job Purpose

This position provides critical support to the Total Rewards team to ensure smooth processing and administering of Ralph Lauren’s Total Rewards programs & initiatives in Singapore & Malaysia.

Key Responsibilities

• Assist in administering compensation and benefits programs for Singapore and Malaysia
• Handle payroll processes for Singapore and Malaysia, ensuring accuracy, timeliness, and compliance with local regulations
• Work with payroll vendor, regional and business partners to process monthly payroll, statutory claims, pension administration, foreign employee tax clearance and annual tax filing
• Responsible for sales commission calculations and incentive consolidation for eligible employees
• Administer employee benefits programs, including health insurance, retirement plans, and other perks specific to Singapore and Malaysia
• Support market research and salary surveys to help benchmark compensation and benefits against industry standards in both countries
• Assist in the annual salary review and bonus processes for both countries
• Perform regular audits of payroll and commission calculations to ensure accuracy and identify discrepancies
• Respond to employee inquiries regarding payroll, benefits, and commission-related matters
• Support implementation of regional & global total rewards initiatives

Requirements

• Degree or Diploma holder in Human Resources or equivalent
• Minimum 4 years of Compensation & Benefits experience in Singapore and Malaysia
• Able to work in dynamic, fast paced environment, preferably in the retail industry
• Good knowledge in labor legislation and local employment practices
• Good interpersonal skills and able to relate with all levels of people
• Well-organized, responsible, efficient, with strong analytical skills
• Detail-minded, independent, adaptive to changes
• Proficiency in Microsoft office application software
  

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

• Handle full set accounting, including GL tasks.
• Support compliance with internal accounting controls.
• Collect rental arrears from tenants efficiently.
• Assist budgeting and perform variance analysis tasks.
• Submit financial and regulatory reports on time.

Requirements:

• Minimum Degree in Accountancy with at least 6 years of relevant working experience.
• Proficient in Excel and accounting systems – Voyager (Yardi).

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Manage partner programs, sales targets, and plans.
• Work with teams to create marketing strategies.
• Develop and guide partner communication toolkits effectively.
• Run campaigns based on consumer preferences research.
• Oversee e-commerce store setup and operations.

Requirements:

• Minimum Degree in Business/Marketing with at least 8 years of relevant working experience.
• Prior working experience partner programs, consumer engagement, social media and eCommerce will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Roles & Responsibilities

The General Manager (GM) is responsible for the overall operation, management, and profitability of the restaurant. They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the restaurant's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 3 years of experience in restaurant management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of restaurant operations, food safety, and customer service standards.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in POS systems and basic office software.
• Exceptional communication and interpersonal skills.