Total 73 digital design manager job vacancies in d03 queenstown tiong bahru

Post of Digital Marketing Intern

We have an opening for Digital Marketing Intern to join our dynamic, young and sometimes crazy team in Singapore.

Generally our Treehaus Interns becomes our friends, and have a great time while learning practical experiences about the Architecture industry. (Accompanied by great food)

As a Digital Marketing Intern, you will be responsible for assisting with updating the website, social media and internal graphical works. You will also be coordinating photography for completed projects, and sometimes get to attend site meetings to create social media content.

We work primarily on landed houses & commercial ID projects.

We usually don’t have overtime for our interns.

Qualifications:

Passion for digital marketing, and some interest in the built environment.

Bonus if you use Photoshop/ Indesign. (You can learn on the job)

Desirable Qualities:

• Friendly

• Focused

• Fun

If you meet the qualifications and have the desired qualities, we would love to hear from you. Please send your resume and portfolio to [email protected]

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

DD2 Media specialises in delivering digital marketing solutions to our clients including programmatic, search, social media initiatives, campaign development and performance marketing initiatives. We collaborate with our clients from strategy to execution for digital success. You will be a trusted consultant to help our clients develop effective campaigns and solutions to meet their marketing objectives.

We are looking for a creative and strategic Senior Digital Executive to plan, coordinate, implement and oversee various digital campaigns across a range of platforms. The Senior Digital Executive’s duties will include setting up campaigns, monitoring, optimising and assessing campaigns, and measuring the ROI of campaigns. You will work closely with the team on managing spend, providing insights and analytics as well as meeting KPI of each campaign.

To be successful, you will need to have experience in managing digital campaigns across programmatic, search, social and LinkedIn. You will be an excellent Senior Digital Executive and have a threshold for working under pressure.

JOB DUTIES & RESPONSIBILITIES:

● Maintain a good relationship with clients for client retention and account management for key major accounts.

● Develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan;

● Understand the client’s business objectives and goals. Provide strategic consultation to ensure client’s business objectives and goals are met.

● Keep ahead of latest digital marketing news and trends.

● Presentation to the client on the media strategy, optimization strategy or performance of the campaign.

● Assist in market research and social media auditing as required

● Leverage available planning tools and liaise with media owners/ vendors for proposals;

● Engage clients on a day to day operations, media trend updates and various campaign reports.

● Campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing;

● Fundamental implementation and ensure performance across channels (Search, Social, Programmatic).

● Monitor and optimize performance during campaign period across platforms such as Google Adwords, Facebook, LinkedIn, Programmatic.

● Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings.

● Any other duties that may be assigned that are compatible with skills and experience.

JOB REQUIREMENTS (KNOWLEDGE, SKILLS & COMPETENCIES):

● Minimum Degree in Business/Marketing. Candidates graduated from other courses with relevant working experiences are welcome to apply.

● Minimum 1 year of working experiences in account servicing and experienced in media, agency or publisher preferred.

● Have proven experience in managing B2B and B2C campaigns.

● Understand current marketing trends.

● Understanding of campaign KPIs and objectives.

● The ability to successfully manage multiple campaigns running at the same time.

● Proven results and skill set in performance marketing will be an advantage.

● Skill set in running and optimizing across Programmatic, Google suite of products, Social and LinkedIn.

● Basic knowledge of Ad operations in terms of setting conversion tracking and pixel guidelines.

● Ability to work on excel reports and analysing performance summary for clients

● Be a team player who will proactively provide that sales team with insights and recommendations on how they can advise their clients on the progress of each campaign.

Design Assistant/Executive

Your primary roles are to create 3D models for RISIS products (jewellery, lifestyle, and sculpture), to operate our Rapid Prototyping (RP) Machine, to do 3D scanning of RISIS products and to do any modifications on the 3D scanned models. You are required to work closely with the Designers (Sculpting, Jewellery & Lifestyle) to generate high quality 3D-printed models for visualization or production purposes. You must analyse, evaluate, and repair CAD models suitable for Additive Manufacturing. In addition, you may be tasked to design and model corporate gifts products to enhance your knowledge and skills so that you have a better understanding of the whole process from conceptualizing, developing, and producing premium gifts.

Key Responsibilities:

• To create 3D models based on 2D drawings.
• To be able to visualize, create and repair CAD files/data (.STL, .OBJ, .3DM).
• To generate 3D models as per specifications given, either by scanning or by using company-provided 3D modelling software within the required deadline.
• To generate 2D image renders for visualization based on 3D models.
• To operate and conduct regular maintenance of our Rapid Prototyping Machine.
• To liaise with suppliers on the purchasing of all necessary materials used for producing CAD models and other relevant 3D matters.
• To keep proper stock records, manage the sufficient supply and usage of all 3D related consumables.
• To keep a monthly maintenance logbook for the Rapid Prototyping Machine.
• To perform post-processes and provide high QC for 3D printed jobs.
• To maintain, update, and follow through 3D printing SOP to achieve the most optimal output and for the success of the 3D printing results.
• To perform preventive maintenance on the Rapid Prototyping Machine as and when needed to keep the machine always in ‘tip-top’ condition.

Other Responsibilities

• To support relevant sales department to do visuals for corporate project proposal.
• To co-ordinate and perform any tasks assigned by the Design Manager.
• To assist Designers with Design Order Form to relevant factories or suppliers when necessary

Requirements

• Diploma / degree in Fine Arts or related discipline.
• Preferably with 1–2 years of experience in similar capacity.
• Working knowledge of 3D design software packages.
• Ability to work well in a team.
• Meticulous and able to meet tight deadlines

The ideal candidate will be responsible for all technical and engineering aspects of their assigned projects. They plan, schedule, predict, and manage all the technical tasks of their assigned project to assure accuracy, proper resources, and quality from start to finish.

Responsibilities

• Responsible for all technical and engineering aspects of their assigned projects
• Responsible to finish all tasks given by manager or top management on time
• Establish or design testing methods to monitor the overall quality of the project
• Collect and analyse project information to create status reports and recommend future actions
• Complete assigned project on time in full and coordinate with related department link to the project.

Qualifications

• Bachelor's degree or Diploma in Mechanical Engineering or equivalent experience
• Strong experience in AutoCAD, 3D Drawing (Autodesk Inventor, Solid Work, Pro E, similar)

As a Supply Chain COE Head, the Head will lead the Digital Supply Chain topics within Group Digital. The role works closely with the other stakeholders within Group Digital, Group Supply Chain as well as the Formats and Banners to drive design and execution of digital supply chain capabilities and performance.

The role will be responsible for owning the key customer and digital supply chain metrics of (a) Net Promoter Score NPS (b) Perfect Order Rates and (c) Digital supply chain per order unit economics. The role works together with the relevant stakeholders to define the current baseline and desired target for future years.

Key responsibilities:

• Enhance the digital supply chain operations, owning key performance metrics across the group, including but not limited to (a) Net Promoter Score NPS, (b)Perfect Order Rates and (c) Digital supply chain per order unit economics
• Managing project delivery of new digital supply chain capabilities
• Leading the project team and managing internal and external resources.
• Continuously seeking opportunities to improve systems and procedures to maximise team efficiencies.
• Lead the Optimization of design and process efficiency of product movement and storage systems enhancing productivity by improving operations, minimizing costs and managing staff.
• Fulfill service location operational objectives by re-engineering processes to achieve optimum throughput as desired by the format/banner
• Oversee the formulation of Standard Operating Procedures and Policies capturing the most efficient and optimized methods and means in all aspects of work including Safety and Health measures
• Enhance the Manpower Productivity optimisation by conducting time motion studies supported by practical measurements from initial operations

Requirements:

• Education: A bachelor's or master's degree in business administration, marketing, or a related field is typically required. Proven experience in digital strategy development, e-commerce, and retail operations is essential. Previous experience in a leadership and management role within the retail or digital commerce industry is highly desirable.
• Supply Chain experience: Supply Chain leader with proven industry experience in logistics within the digital commerce function/industry. Thorough understanding of supply chain topics impacting customer lead time and supply chain experiences.
• Retail Industry Expertise: In-depth knowledge of the retail / FMCG industry, including consumer behaviour, market trends, and competitive landscape. Familiarity with the challenges and opportunities of the retail sector in the digital age. Prior experience doing offline store supply chain digitalisation will be a significant plus
• Digital Skills: Strong understanding of digital technologies, e-commerce platforms, and omnichannel retailing. Familiarity with data analytics, customer relationship management (CRM) systems, and digital marketing tools.
• Business Acumen: Excellent business acumen with the ability to understand the retail group's goals, strategies and financial metrics. Strong analytical and problem-solving skills to identify opportunities and drive business growth. Attention to detail and strong problem-solving skills.
• Stakeholder Management: Exceptional interpersonal and communication skills to build relationships with stakeholders at all levels of the organization. Ability to influence and collaborate with cross-functional teams to achieve digital transformation objectives.
• Leadership and Change Management: Proven leadership skills with the ability to lead and inspire teams through digital transformation initiatives. Change management expertise to facilitate organizational change and ensure successful adoption of digital strategies.
• Travel: Travel (>25%) is expected to support the Group’s projects across our DFI footprint
• Language: Proficiency in English. Ideal to have additional language skills relevant to our operating markets (Chinese, Cantonese, Bahasa Melayu, Bahasa Indonesia, Vietnamese if possible)

Independent Luxury Jeweller, and B Corp Certified label B.P. de Silva, founded in 1872 along High Street Singapore, has been featured in various projects and media titles globally including prestigious titles such as VOGUE, Harper’s Bazaar and Robb Report. Beyond its discerning network of clientele, celebrities have worn the brand’s high and fine jewellery creations at red carpet galas, most recently at the 2024 Golden Globes.

Now in its 5th Generation, the brand aims to expand its international efforts, and in doing so, B.P. de Silva is establishing a team of seasoned, passionate, and creative marketers with a penchant for building a meaningful and powerful global brand for this generation, and beyond.

KEY RESPONSIBILITIES

• To manage brand’s local, and international SEO and SEM efforts.
• Conducting market and consumer research and being abreast of emerging digital trends, tools and platforms and implement accordingly.
• Performing digital marketing analytics, preparing reports, and sharing key insights with the team to develop optimisation plans, including managing platforms for outreach and possible international stockist on a monthly basis
• Full spectrum digital ads management, including but not limited to, ad buy, conceptualising content, implementing effective campaigns, analysing data, and evaluating campaign performance based on the planned marketing calendar
• Maintaining and regularly updating website and other digital company presence, and to improve overall client web UX.
• Inventory management and evaluating sales performance online and in retail locations.
• Implementing and improving e-commerce SOP and to recommend a improvement project on a quarterly basis
• Coordinating with relevant parties and agencies to ensure consistency in marketing strategies across all channels.
• Marketing team support and ad-hoc support to the relevant teams, including but not limited to events support, client relationship management, and retail operations.
• Global luxury e-commerce operations.
• Budget planning and review
• Evaluating and improving ROAS
• Measure, assess, implement and optimise digital performance Metrics
• To lead and collaborate with the company’s digital agencies.
• Periodic visit to the Flagship to understand business marketing needs

Role requirements

• A degree in Marketing, Business Management, or equivalent.
• Strong understanding of Shopify and proven expertise in e-commerce.
• Proficiency of social media platforms, and digital analytics tools such as Google Analytics, NetInsight, WebTrends etc.
• Proven expertise in B2C social media, email campaigns and SEO/SEM. (Mailchimp preferred)
• Excellent communication and interpersonal skills.
• An eye for luxury branding, and a keen understanding of its nuances.
• Initiative and resilience.
• The ability to prioritise work, and complete tasks diligently in a fast-paced environment.
• The drive to work well with a team, and/or on their own.
• The willingness to learn.
• At least 2 years of work experience in a relevant field.
• Basic knowledge of Adobe Photoshop and/or Adobe Illustrator.
• Proficiency in Google Suite and Microsoft office
• Any other ad-hoc duties as assigned by the Manager or Management
• Candidates with an advantage:

- Experience in digital marketing agency.

- Prior experience in luxury.

- Excellent verbal and written communication skills in Mandarin deal with Mandarin speaking customers.

- Experience and interest in video production and/or video editing tools such as iMovie, Premiere Pro etc.

Please email us your cover letter with a copy of your resume, and any relevant portfolio.

Only shortlisted candidates will be notified.

Responsibilities:
· Designing and detailing of Civil & Structural engineering works;
· Co-ordinating with clients’ representatives, Project Managers and Consultants Team from inception to completion of projects;
· Providing periodical site inspection and attending meetings during course of construction of projects; and
· Responsible for timely submission of reports and completion of projects for tender/submission with target dates.

Requirements:
· A recognised Degree in Civil/Structural Engineering by PEB;
· Minimum 1 - 2 years experience in a similar capacity;
· Procient in Civil and Structural Engineering software applications;
· Those with design experience will be an advantage;
· Positive attitude, self motivate and responsible;
. Fresh graduates are encouraged to apply.

Join our team for a dynamic role with an outsourced project. We are seeking a dedicated individual to provide essential administrative and operational support for organization’s digital programme.

Key Responsibilities:

1. Content & Product development and App Releases

· Coordinate and liaise with stakeholders for content development.

· Summarise changes in App versions and inform relevant stakeholders

· Seek approval for the latest app release versions

· Provide secretariat support for meeting preparatory work to schedule meetings & discussions per month (including booking venues, sending confirmation emails, preparing meeting agenda, drafting slides, logistic set up for video conference calls and etc)

2. Conduct checks for accuracy for programme’s reports (operational & financial, etc) on a regular cadence

· Monitor and extract programme operation data (e.g. programme performance, engagement, rewards, etc) from various dashboard platforms for reporting to management on a monthly basis

· Conduct checks to ensure accuracy of reports on a weekly and monthly basis

· Update financial reconciliation report monthly.

· Assist team to investigate and follow up on incident reporting.

· Provide support to consolidate documentations for annual audit checks & progress.

3. Liaise with customer support team and vendors to

· Track customer feedback trends through customer satisfaction surveys

· Prepare drafts and seek alignment and clearance from management for escalated or complex queries

· Consolidate and ensure that any updates to the digital programme (E.g. bug fixes, new features and releases)

· Develop/ Enhance workflows and processes to enhance customer experience and tighten governance

· Monitor programme known issues and aging cases.

Requirements:

· Diploma qualifications or above with 1 to 2 years of relevant work experience, preferably in project management or digital solutions.

· Proficient in Microsoft Office tools, e.g. Excel, PowerPoint, Word, Outlook etc.

· Meticulous with good attention to detail

· Comfortable consolidating numbers or documents across various sources

Working Place

Outram

Working Time

Monday to Friday: 8.30am to 6.00pm

- responsible for sourcing of clientele base

- in charge of outlet daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- independent and motivated individual

- time management skills

- experience in managing the whole shop outlet

- rostering of daily staff for operations

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Primary Relationships

The position reports to the Assistant Marketing Director. The Chief Commercial Officer of V3 Gourmet is also involved in decision making when it comes to global investments with high importance.

Within the organisation, this position will conceive strategies to be implemented by the digital sales, marketing and social media teams and has primary working relationships with the PR, Marketing, Social Media, Operations, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (IT developers, payment portals, etc.) as well as customers from online and social media platforms.

eCommerce Strategy and Operations

• Lead the Bacha Coffee HQ digital team and advise teams within franchises and subsidiaries.
• Create an annual digital marketing calendar in conjunction with the Bacha Coffee global marketing & communications team and oversee the translation of this vision into a coherent digital strategy across all Bacha Coffee digital platforms.
• Perform detailed research into luxury brands across multiple markets and structure, support with research, analysis, and reporting related to digital, such as market research, target segmentation, and brand strategy and present recommendations to management.
• Identify how to solve problems and increase business activity using digital solutions across departments, including corporate sales, retail and F&B.
• Stay up to date and advise management on new technologies to ensure Bacha Coffee always offers the very best user experience. Identify opportunities for Bacha Coffee to use digital technology to enhance the overall marketing mix: product, price, place, or promotion. De-construct competitive best practices and create benchmarks.
• Conduct training sessions for partner and franchise organisations, developing high-quality, best-in-class educational materials to facilitate knowledge sharing and ensure alignment with company goals and standards.

Website Management

• Direct the optimisation of eCommerce content and design to match brand guidelines and improve user experience, performance and conversion optimisation.
• Oversee the planning and coordination with HR and Warehouse in the planning and execution of eCommerce and online marketplace fulfilment.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Oversee vendor and supplier relationships, conduct briefing sessions, negotiate terms, evaluate proposals and contract terms, sign off on projects in conjunction with company management.
• Constantly assess and re-evaluate in-house and outsourced teams and third parties involved in the development, implementation and maintenance of all Bacha Coffee digital platforms to ensure optimal performance at all times.
• Define global digital architecture detailing what sites the brand will maintain around the world in various versions and languages and conduct asset audits to map a brand’s global web presence and assess the effectiveness of each asset.

Marketplace Management:

• Lead strategy and operations for Bacha Coffee’s global marketplaces.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Coordinate with internal teams to ensure accurate product availability and timely shipments.

Performance Marketing and Search Engine Optimisation (SEO)

• Develop media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Maintain agency relationships to ensure that the right growth strategies for BachaCoffee.com are implemented through paid channels.
• Conducting keyword research and analysis to optimise paid campaigns.
• Oversee implementation of SEO strategies to ensure Bacha Coffee online platforms perform well organically and rank highest in key categories.

Customer Service

• Oversee customer service department engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Investigate customer behaviour and consider improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.
• Constantly explore new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Communication, Reporting & Budgeting

• Lead the Bacha Coffee HQ digital and customer service teams and oversee the performance of the same teams within Bacha Coffee franchises and subsidiaries.
• Cultivate a clear and transparent line of communications with management.
• Develop annual budgets/plans for the department and its activities, monitoring progress, assuring adherence, ensuring that objectives are reached, and evaluating performance.
• Compile and present monthly/annual digital performance reports to management and board.

Qualifications

• At least 8-10 years’ experience in a strategic eCommerce role.
• Experience dealing with local and international markets and customers.
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Responsibilities:

• Maintain and strengthen relationships with existing clients and suppliers across various categories.
• Identify and explore new business opportunities.
• Initiate sales activities, strategies, and sales plans required to build brand visibility and achieve sales target.
• Prepare sales presentations and other sales tools.
• Maintain contacts with clients, and provide feedback.
• Negotiate contracts with clients, ensuring favourable terms for both parties.
• Coordinate with sales and other teams to ensure smooth operations.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Perform any other ad-hoc tasks as assigned by management.

Job Requirements:

• At least 2 years of sales experience.
• Excellent communication skills in both written and verbal English and Mandarin(to liaise with Mandarin-speaking associates)
• Able to work under pressure with a positive, flexible attitude.
• Able to lead and motivate a sales team and implement measures to retain a great team.
• Dedicated to providing great customer service.

Requirement:

• Bachelor’s degree in IT, business, finance, or equivalent.
• At least 15 years’ experience in project management in banking, financial, consulting industries with proven track record.
• Good problem solver and stay on top of the project risks and issues till closure.
• Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.
• Excellent presentation skills and able to confront senior stakeholders at C level.
• Passionate, diligent, and resilient individual with ability if thrive in ambiguity.
• Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages.
• Good to have PMP, Prince2, Agile certification.

Education

• Bachelor's degree in computer science, engineering or similar domain
• Related professional/technical qualification will be advantageous although not mandatory

Key Domain/ Technical Skills:

• Client onboarding experience, either in product owner, manager, or T&O equivalent roles
• External API functional and technical experience, regional API rollouts.
• Performance metrics and challenges in past projects either at banks, Fintech or eCommerce org

Responsibilities

• Establish working relationships with key clients and stakeholders and become a trusted advisor who will understand their requirements and challenges
• Manage client's IT and business satisfaction in the delivery of IT services and ensure profit objectives are met
• Provide leadership to business development teams in identifying new business opportunities and manage end-to-end sales cycle, particularly in growing existing business in the account
• Engage with principal, partners, and suppliers in sales activities on IT products and services of the Company
• Ensure sales targets are achieved and maintain good customer rapport
• Monitor market conditions and recommend pricing and market strategy
• Investigate customer's complaints on quality, delivery, service etc and provide corrective measures
• Present, negotiate and prepare contracts, quotations, etc

Requirements

• Minimum a Diploma in IT or equivalent
• 1 year of working experience preferably in IT sales or business development role
• Possess strong initiative, people networking and creativity skills
• Proven sales track record
• Disciplined and driven to develop sales account plans and upkeep sales forecast & hygiene

Main responsibilities:

• Meet potential clients with Business Development Managers to enquire and understand clients’ needs
• Work closely with project and operation teams and sub-contractors to ensure timely delivery of the project and excellent quality of work done
• Be the point of contact between the company and clients, obtain client’s feedback and resolve project related issues such as payments, etc.
• Arrange submission of plans to relevant authorities for approval and arrange inspections of building work
• Co-ordinate layout plan, M&E plan and visuals, prepare project schedule and quotations to clients and submit tenders for the project to clients
• Provide technical advice to ensure M&E installation comply with construction drawing and relevant authorities’ requirement and check on cost estimation.
• Assist to monitor on M&E installation services such as ACMV, AVS system, Electrical, Plumbing and installation progress.
• Attend M&E coordination meeting for safety & finishing work

Requirements

• Min 2-5 years’ experience in corporate office interior design & build project management. M&E knowledge and experience are a must. Applicants with PMP Certification have an added advantage.
• Recognized qualification in Interior Design, Architecture, Mechanical/Electrical Engineering or equivalent
• Able to interpret architectural plans and familiar with building and safety regulations
• Experience in leading and managing multiple projects within tight timelines
• Excellent project, presentation, leadership and people management skills
• Highly self-motivated, positive working attitude with a high level of professionalism and integrity
• Good communication and interpersonal skills

Key Responsibilities:

• Creating development plans and forecasting sales targets and growth projections
• Identifying market opportunities through meetings, networking and other channels
• Meeting existing and potential clients and building positive relationships
• Liaising with colleagues to develop sales and marketing strategies
• Preparing financial projections and sales targets
• Attending events such as exhibitions and conferences
• Preparing sales presentations and participating in sales meetings
• Present sales reports and realistic forecasts to the management team
• Recruit sales personnel, set objectives, train and coach them, and monitor their performance
• Ensure that Sales targets are met by holding daily check-ins with the sales team to set objectives and monitor progress
• Develop plans to use new technologies to improve business processes.

Requirements:

• Diploma in any discipline
• Minimum 2 years of offline Sales experience from an e-commerce or retail background, with experience leading a sales team
• Strong problem-solving, strategic, and analytical capabilities
• Flexible and adapt to work in an exciting start-up environment

- knowledge in beauty and skincare

- well versed in acupuncture points preferred

- sociable and sales oriented personality preferred

- good knowledge in company beauty products

- able to recommend sales packages and company products to customers according to their needs

- prior experience in same industry prioritised

Key Responsibilities:

1. Operational Management:
   Oversee TCM physicians within the company.
   Develop and manage staff rosters to ensure efficient resource allocation and seamless clinic operations.
   Monitor and evaluate the performance of TCM physicians and therapists, providing feedback and actionable improvement plans.
   Ensure compliance with local regulations and standards relevant to TCM practice.
2. Staff Training and Development:
   Design and implement training programs for TCM professionals, including physicians and therapists, to enhance their clinical and customer service skills.
   Conduct regular workshops and knowledge-sharing sessions to keep staff updated on the latest developments in TCM.
   Mentor new and existing team members to align with company values and professional standards.
3. Innovation and Strategic Initiatives:
   Identify and implement innovative ideas to improve clinic operations, enhance patient experience, and drive business growth.
   Collaborate with the leadership team to introduce new services, treatments, or technologies in alignment with market trends and company goals.
   Develop strategies to improve operational efficiency and patient satisfaction.
4. Performance and Reporting:
   Track and analyze key performance indicators (KPIs) related to clinic operations and staff performance.
   Prepare and present regular operational reports to the leadership team.
   Recommend and execute improvements based on performance data and feedback.
5. Stakeholder Collaboration:
   Work closely with the marketing team to promote new services and initiatives.
   Partner with the HR department for recruitment, onboarding, and employee engagement activities.
   Build strong relationships with external partners and vendors to support clinic needs.

Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field; additional certification in TCM is an advantage.
• Proven experience in operations management, preferably within the healthcare or wellness industry.
• Strong understanding of Traditional Chinese Medicine practices and principles.
• Excellent leadership, communication, and organizational skills.
• Ability to think strategically and implement innovative ideas.
• Proficient in using operational tools and software to manage schedules, performance, and reporting.
• Familiarity with local regulations governing TCM practice in Singapore.

We are seeking an experienced office manager in an architectural firm, responsible for the daily operations of the office, ensuring that it runs smoothly, efficiently, and effectively.

Key Responsibilities:

1. Office Administration & Operations

• Assist in all aspects of administrative duties such as data entry, and preparation of documents and letters (e.g. fee proposals, tender documents, form filling, membership renewals, and others).
• Oversee day-to-day operations, including attending to incoming calls, walk-in clients, and visitors.
• Managing office supplies, equipment, and maintenance.
• Coordinating with employees, management, and external parties.
• Resolving administrative issues, conflicts, and concerns.
• Implementing process improvements, increasing productivity and efficiency.

2. Human Resources Support

• Assist with onboarding new employees and maintaining employee records.
• Coordinate employee training and leave application.
• Assist with any employee relations and inquiries.

Job Requirements:

1. Strong Communication: Verbal and written communication skills.

2. Leadership: Ability to motivate and guide staff.

3. Organizational: Excellent planning, coordination, and time management skills.

4. Problem-Solving: Analytical and creative problem-solving skills.

5. Adaptability: Ability to adapt to changing priorities and deadlines.

6. Technical: Proficiency in office software, such as Microsoft Office.

Singaporean or PR only

Education and Experience:

1. Education: Bachelor's degree in Business Administration, Management, or related field preferred

2. Experience: 2-5 years of experience in a similar role is preferred, such as Office Manager, Administrative Assistant, or in a related field.

Job Description & Requirements

• To lead, execute and manage daily operations to achieve daily / monthly targets.
• Building and maintaining relationships with guests.
• Attend and resolve guest feedbacks or complaints.
• Ensure duty roster is efficiently planned according to operations requirement and manpower budget.
• Keep track of sales performance by identifying and analyzing the sales numbers.
• Lead and motivate staff in achieving sales targets.
• Enforcement of hygiene regulations and upkeep of the restaurant cleanliness.
• Conduct regular training for staff.

Creative Manager

About the role

At SEVENTY2, we believe in creating immersive, unforgettable experiences. As our Creative Manager, you will be the visionary behind every event’s aesthetic and experiential design. You will be leading a talented team of creatives, setting the bar for innovation, and driving the artistic direction that aligns with SEVENTY2's mission to inspire and engage. This is a unique opportunity to shape high-profile events and create moments that captivate audiences.

Responsibilities

· Creative Vision & Strategy: Lead the creative direction for all events, ensuring that each project has a distinct and cohesive concept. You will define the visual storytelling elements that set SEVENTY2’s events apart, transforming client briefs into impactful designs that resonate.

· Cross-Functional Collaboration: Work closely with the events, design, and sales teams to ensure creative concepts align with strategic goals. Participate in brainstorming sessions and guide teams in translating brand messages into unforgettable event experiences. Foster a collaborative environment that encourages experimentation, while delivering high-caliber work that pushes creative boundaries.

· Project Management: Oversee all creative projects, from initial concept to execution, managing timelines, resources, and budgets effectively. Ensure that all deliverables are on-brand, meet quality standards, and are delivered on time.

· Client Engagement: Collaborate with clients to understand their brand, vision, and expectations. Present creative concepts and proposals confidently, adapting ideas as needed to align with client feedback and preferences.

· Trend Analysis & Innovation: Stay on top of industry trends, emerging technologies, and design innovations. Champion fresh ideas and bring them to life in ways that make a lasting impact on attendees and clients alike.

• Manage and maintain all installation and facilities in the hall (performance venues)

• Monitor all equipment used in the Performing Arts Centre

(PAC), e.g. the piano, music stands, conductor’s stand, sound system, lighting system, air-conditioning system.

• Able to operate all the equipment in the PAC.

• Ensure that the stage is in good working conditions at all times

• Liaise with internal or external users on the usage of venue,

logistics etc, to ensure the smooth running of the events

• Ensure all users comply with the rules of PAC

• Training of ushers in ushering audience via evacuation routes in the case of emergency

· Training of users on the basic operations of equipment in PAC

Requirement:

· Has attained:

o Certificate in Basic Fire Safety or other related certificate and Certificate in Audio Sound System or equivalent or other related certifications

· Has experience in:

o Management of a performance venue that hosted events by professional performance groups;

o Stage, sound and lighting setup for performing arts groups, eg. Symphonic band, Chinese orchestra, choir, dance etc

o Coordination with various performing arts groups.

· Proficient in:

o IT skills (e.g. Microsoft Word and Excel);

Working Hours:

· Mondays to Fridays: 8:30am to 5:30pm, inclusive of ½ hour lunch break

· One of the days will be a 8.5-Hour work day, inclusive of

½ hour lunch break

For all the above Personnel, services might be required on Saturdays.

Location: East / Tanjong Rhu/Katong-Park

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Primary Relationships

The position reports to the Assistant Marketing Director. The Chief Commercial Officer of V3 Gourmet is also involved in decision making when it comes to global investments with high importance.

Within the organisation, this position will conceive strategies to be implemented by the digital sales, marketing and social media teams and has primary working relationships with the PR, Marketing, Social Media, Operations, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (IT developers, payment portals, etc.) as well as customers from online and social media platforms.

eCommerce Strategy and Operations

• Lead the Bacha Coffee HQ digital team and advise teams within franchises and subsidiaries.
• Create an annual digital marketing calendar in conjunction with the Bacha Coffee global marketing & communications team and oversee the translation of this vision into a coherent digital strategy across all Bacha Coffee digital platforms.
• Perform detailed research into luxury brands across multiple markets and structure, support with research, analysis, and reporting related to digital, such as market research, target segmentation, and brand strategy and present recommendations to management.
• Identify how to solve problems and increase business activity using digital solutions across departments, including corporate sales, retail and F&B.
• Stay up to date and advise management on new technologies to ensure Bacha Coffee always offers the very best user experience. Identify opportunities for Bacha Coffee to use digital technology to enhance the overall marketing mix: product, price, place, or promotion. De-construct competitive best practices and create benchmarks.
• Conduct training sessions for partner and franchise organisations, developing high-quality, best-in-class educational materials to facilitate knowledge sharing and ensure alignment with company goals and standards.

Website Management

• Direct the optimisation of eCommerce content and design to match brand guidelines and improve user experience, performance and conversion optimisation.
• Oversee the planning and coordination with HR and Warehouse in the planning and execution of eCommerce and online marketplace fulfilment.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Oversee vendor and supplier relationships, conduct briefing sessions, negotiate terms, evaluate proposals and contract terms, sign off on projects in conjunction with company management.
• Constantly assess and re-evaluate in-house and outsourced teams and third parties involved in the development, implementation and maintenance of all Bacha Coffee digital platforms to ensure optimal performance at all times.
• Define global digital architecture detailing what sites the brand will maintain around the world in various versions and languages and conduct asset audits to map a brand’s global web presence and assess the effectiveness of each asset.

Marketplace Management:

• Lead strategy and operations for Bacha Coffee’s global marketplaces.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Coordinate with internal teams to ensure accurate product availability and timely shipments.

Performance Marketing and Search Engine Optimisation (SEO)

• Develop media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Maintain agency relationships to ensure that the right growth strategies for BachaCoffee.com are implemented through paid channels.
• Conducting keyword research and analysis to optimise paid campaigns.
• Oversee implementation of SEO strategies to ensure Bacha Coffee online platforms perform well organically and rank highest in key categories.

Customer Service

• Oversee customer service department engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Investigate customer behaviour and consider improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.
• Constantly explore new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Communication, Reporting & Budgeting

• Lead the Bacha Coffee HQ digital and customer service teams and oversee the performance of the same teams within Bacha Coffee franchises and subsidiaries.
• Cultivate a clear and transparent line of communications with management.
• Develop annual budgets/plans for the department and its activities, monitoring progress, assuring adherence, ensuring that objectives are reached, and evaluating performance.
• Compile and present monthly/annual digital performance reports to management and board.

Qualifications

• At least 8-10 years’ experience in a strategic eCommerce role.
• Experience dealing with local and international markets and customers.
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Key Responsibilities:

1. Operational Management:
   Oversee TCM physicians within the company.
   Develop and manage staff rosters to ensure efficient resource allocation and seamless clinic operations.
   Monitor and evaluate the performance of TCM physicians and therapists, providing feedback and actionable improvement plans.
   Ensure compliance with local regulations and standards relevant to TCM practice.
2. Staff Training and Development:
   Design and implement training programs for TCM professionals, including physicians and therapists, to enhance their clinical and customer service skills.
   Conduct regular workshops and knowledge-sharing sessions to keep staff updated on the latest developments in TCM.
   Mentor new and existing team members to align with company values and professional standards.
3. Innovation and Strategic Initiatives:
   Identify and implement innovative ideas to improve clinic operations, enhance patient experience, and drive business growth.
   Collaborate with the leadership team to introduce new services, treatments, or technologies in alignment with market trends and company goals.
   Develop strategies to improve operational efficiency and patient satisfaction.
4. Performance and Reporting:
   Track and analyze key performance indicators (KPIs) related to clinic operations and staff performance.
   Prepare and present regular operational reports to the leadership team.
   Recommend and execute improvements based on performance data and feedback.
5. Stakeholder Collaboration:
   Work closely with the marketing team to promote new services and initiatives.
   Partner with the HR department for recruitment, onboarding, and employee engagement activities.
   Build strong relationships with external partners and vendors to support clinic needs.

Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field; additional certification in TCM is an advantage.
• Proven experience in operations management, preferably within the healthcare or wellness industry.
• Strong understanding of Traditional Chinese Medicine practices and principles.
• Excellent leadership, communication, and organizational skills.
• Ability to think strategically and implement innovative ideas.
• Proficient in using operational tools and software to manage schedules, performance, and reporting.
• Familiarity with local regulations governing TCM practice in Singapore.

The School Administration Office ensures that the campus runs smoothly and that the campus environment is safe and inspiring for students, staff and visitors.

The Admin Manager plays a key role in ensuring the smooth operations of the campus and will assist the campus leaders in general administration of the school. The incumbent is responsible to review, simplify and alleviate the non-professional administrative work processes and workloads in the school. He/She will also coordinate with RCHQ and various departments to ensure efficient use of resources.

Critical Work Functions

1. Complete a range of required administration tasks including reports, correspondence, spread-sheets, taking, distributing and filing meeting minutes and audit activities
2. Support the school’s budgeting process and financial operations in budget exercises, asset and inventory tracking, handling audit queries, etc.
3. Oversee the administration of overall procurement processes in schools to ensure compliance with RC and funding guidelines

Alignment- Ensuring alignment with RC’s values and compliance with policies and standards

1. Assist campus leaders to ensure that programmes comply with all funding requirements
2. Support school leaders in aligning the objectives and work plan to the overall objectives of the school to meet the school’s strategic needs
3. Ensure that staff adheres to organisational policies and procedures and the corporate Code of Conduct

Public relations- Leading in client-centred service

1. Oversee the admin office and reception area, ensuring that queries are attended to promptly and with good service attitude
2. Supporting the campus leaders in developing and maintaining positive relationships with the stakeholders such as parents, vendors, and the public, etc.

Job Requirements

• A tertiary qualification in Administration or other relevant field and/or demonstrated substantial experience (at least 5 years) in school administration
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in team
• A dynamic and motivated individual with a keen interest in continuous improvement and work excellence
• Only Singaporeans and PRs