Total 5,249 Manager duty manager job vacancies in Marina Bay Sand, Central Singapore

Serve as the property Manager on Duty and oversees all Front Desk Operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Handles service issues and emergency situations.

Assist Front Desk associates with expediting payments. Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharers, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in lightspeed system and identify designated requirements and requests. Contact appropriate individual or department (e.g., Concierge, Housekeeping, Food & Beverage) as necessary to resolve guest call, request, or problem. Be knowledgeable about the Marriott Bonvoy Loyalty program and provide guidance to fellow associates. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting Standard Operation Procedures.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching associates; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

What’s the job?

Duty Managers (DM)s play a significant role in providing consistent, reliable service in the hotel including superior cleanliness standards and optimum manpower productivity. Accountable for Guest Experience Agent (GEA)’s execution of the consistent Holiday Inn Express guest experience.

Your Day-to-Day

Financial Returns:

• Participate in the preparation of the annual departmental operating budget
• Monitor budget and control expenses with a focus on increasing productivity
• Analyse financials to drive revenues, future profitability, and maximum return on investment
• To assist in the hotel's revenue growth by leveraging on the company's systems & procedures
• Assist with third party vendor induction and support in managing the performance of third party vendors

Responsible Business:

• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements
• Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint
• Act in a responsible and senior way when dealing with hotel revenue

People:

• Manage third party vendor staffing requirements, plan and assign work
• Ensure ‘one team approach’ and quality service through daily communication and coordination
• Drive improvements in team member engagement and are aligned with our brand service behaviours

Guest Experience:

• Respond to guest complaints and ensure corrective action to resolve their issues / concerns
• Carry out the special needs and requests of guests and repeat visitors
• Advise employees of deficiencies and instruct on corrective action. Provide retraining as needed.
• Demonstrate BrandHearted behaviours by maintaining compliance with all required brand standards, behaviours, hallmarks and license agreement mandates
• Drive improvement in guest satisfaction goals. Collaborate with hotel team members to establish and implement services and programs that meet or exceed guest expectations.
• Make time to interact with guests, solicit feedback and build relationships
• Ensure the ‘one team approach’ by assisting in all Reception tasks when required
• Accountable for the maintenance of Standard Operating Procedures (SOPs) in accordance with the Service level Standards
• Assist the IT shared services support in the PMS Maintenance, Configuration and Interface Management

What we need from You

• Minimum Diploma/Degree in Hospitality, or equivalent
• 4 years' related experience in the same role, or an equivalent combination of education and experience
• Leadership role involved in the effective running of the Front Office operations, including managing the operational team whlist overseeing third party vendors
• A positive and keen to learn attitude

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Assist the Assistant Front Office Manager and Front Office Manager to supervise the front office Operations and provide guidance to the Duty Manager for daily Operation’s needs.
• Conduct Daily briefing and deliver important message from the Management to the FO team.
• In the absence of higher management to make decisions regarding operational problems
• Coordinate and work closely with all departments regarding daily requirements in the Front Office operations.
• Always maintain the best relations between management and guests.
• Ensure room assignment for on day arrival and VIP / Wedding rooms are done before guest’s arrival.
• Ensure all Traces are checked and follow up.
• Handling the Airlines crew’s room assignment and coordinating with Housekeeping on room readiness.
• Handling group arrangement from Corporate and Travel Agent.
• Ensure all check-in and out procedures are followed.
• Ensure there is no misuse or mishandling of the computer and its peripherals.
• Ensure security measures are taken in handling of room keys.
• Ensure all registration cards are accurate and filled up.
• Work closely and keep the Security Department informed of all incidents.
• In case of natural disasters, fire, death, or bomb threats, apply the Hotel’s emergency procedures as laid down by Management.
• Ensure guests are always given prompt and efficient services by the team members.
• Handle all guest complaints professionally, satisfying their needs and safeguarding the Hotel’s interest.
• Ensure all arrival and departure VIPs and Suite guests are taken care of such as rooms are ready with amenities and card, receive and escort guest to room.
• Monitor closely guest’s room folio high balance daily to prevent losses by the Hotel.
• Ensure proper records are maintained and valuable secured in the Front Office Safe Deposit Box
• Responsible for the setting up and updating of the Duty Manager’s Log Entry, Comm Entry and to report all unusual events to the higher management.
• Responsible for all emergency procedures and coordinate closely with the Security Department
• Responsible for all Master Keys and Emergency Key which are strictly for their use only pertaining to operation requirements.
• Liaise with the IT Department on any faults of the system at times of emergency.
• Ensure strict control of the operations of the computer systems and peripherals.
• Ensure sufficient equipment and guest supplies daily.
• Assist Deputy Head on training related issues. To prepare the training plan and ensure planned training takes place and training records are submitted to HR in a timely manner.
• To actively identify training opportunities and suggest training topics related to all areas of the Front Office, including but not limited to Concierge/Bell Service and Front Desk.
• To perform any other duties that may be assigned by the management.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Assist the Section Head to supervise the front of the house and Club lounge operations.
• In the absence of higher management to make decisions regarding operational problems
• Coordinate and work closely with all departments regarding daily requirements in the Front Office operations.
• Ensure VIP/ Wedding rooms are ready before guests’ arrival.
• Ensure all traces are checked and resolved.
• Ensure the Airlines crews’ keycard is in order.
• To monitor for Travel Agent group arrival
• Ensure all check-in and out procedures are followed.
• Update team members with the latest information.
• Ensure all registration cards are accurate and filled up.
• Always maintain the best relations between management and guests.
• Ensure guests are always given prompt and efficient services by the team.
• Handle all guest complaints professionally, satisfying their needs and safeguarding the Hotel’s interest.
• Ensure all arrival and departure VIPs and Suite guests are taken care of such as rooms are ready with amenities and card, receive and escort guest to room.
• Monitor closely guest’s room folio high balance daily to prevent losses by the Hotel.
• Ensure proper records are maintained and valuable secured in the Front Office Safe Deposit Box
• Responsible for the setting up and updating of the Duty Manager’s Log Entry, Comm Entry and to report all unusual events to the higher management.
• Responsible for all emergency procedures and coordinate closely with the Security Department
• Responsible for all Master Keys and Emergency Key which are strictly for their use only pertaining to operation requirements.
• Liaise with the IT Department on any faults of the system at times of emergency.
• Ensure strict control of the operations of the computer systems and peripherals.
• To perform any other duties that may be assigned by the Management.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Job Description

• As the deputy of Investment Management GM in APAC region, review the strategy and profitability of investment projects being studied by APAC HQ and Business Division, and improve the quality of the projects, thereby contributing to the sound expansion of investment projects in APAC region.
• Promote post-merger integration (PMI), value enhancement, and the development of an efficient monitoring system for portfolio companies in APAC region, in cooperation with business divisions and corporate divisions of regional HQ and offices in each country in APAC, as well as with portfolio companies.
• Plan and formulate measures to improve the quality of the business portfolio of regional HQ based on investment criteria of global HQ, the investment policy of regional HQ, the business strategy of each business division, and the policy of the GM of Investment Management.
• As the deputy of Investment Management GM, contribute to the enhancement of consolidated earnings by coordinating autonomously from the perspective of both HQ investment management members and APAC corporate members.
• Examine regional investment proposals from the perspectives of strategy, profitability, feasibility, and risk management, and report to executives of global HQ and regional HQ, as well as provide guidance and support to the proposing divisions.
• Determine the appropriate process for internal applications that require prior internal approval, including investments, in accordance with internal regulations, and promote the process for setting up workflow systems for obtaining approvals.
• Assist the Regional CSO and Investment Management GM in developing business plans and managing budgets in accordance with the management policies of regional HQ.

Job Requirements

• To ensure compliance and integrity on your own.
• Assist Investment Management GM in implementing various measures. Develop and enhance the strategy, profitability, feasibility, risks and countermeasures of the investments. Contribute to the growth of earnings on a consolidated basis for APAC region, through effective monitoring of the project after investment.
• Provide maximum support to each APAC office and business division to properly apply for internal approval, including investments, in accordance with internal rules and regulations. Educate and disseminate internal regulations and appropriate procedures to all employees in APAC offices.
• When considering an investment, analyze the target company together with business division, and advise on way forward or backward in terms of strategy, profitability, risk/return, etc. Conduct valuations of target companies through various types of due diligence, and travel to India, Bangladesh, Pakistan, etc. to negotiate directly with the management of the target company.
• If a company deviates downward from its business plan, assist in the recovery of its business performance. For example, visit investee companies in India, Bangladesh, Indonesia, etc., visualize the problems, formulate actions to solve them, and promote the actions together with the management of the investee companies.
• Check the effectiveness of internal controls in subsidiaries and affiliates and make improvements as necessary.
• Provide appropriate advice to business division based on both strategies of global HQ and regional HQ.
• More than 15 years of experience in business investment, M&A, Post Merger Integration (PMI), and business turnaround in Japan, Europe, US and Asian countries. Possesses sophisticated financial analysis and modeling skills, accurate documentation and proposal preparation skills, and strong negotiation and communication skills.
• High familiarity with accounting and corporate finance in Japan, Europe, US and Asian countries.
• Experience in investment risk management and support operations, and experience in secondment to an affiliated company as CFO or director
• Experience working for a major Japanese conglomerate. Role requires communication with Japanese speaking client, advanced and fluent Japanese language skills (both speaking and writing) is a must.

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Job Description

Manage technical surveyors, coordinate and arrange surveys and audits

Manage and supervise the responsibility for survey and audit activities of vessels and equipment within the office's jurisdiction

Coordinate with governments, including the Japanese government, regarding certification services

Training and performance evaluation of technical surveyors

Responding to technical inquiries and providing technical advice from clients, including shipowners and ship management companies

Liaison with Head Office in Japan

Verification of technical documents and certificates

Establish and maintain quality management system

Required skills and qualifications

Five or more years of experience in maritime industry

Experience in ship survey and audit activities as well as management

Knowledge of ship classification and statutory requirements

The Company

We are an investment and asset management firm and is part of the Equalbase Group, an integrated developer and investment management firm specialising in modern industrial and logistics real estate key cities in Asia Pacific and Europe.

The position

Manager, Investment will have the opportunity to work directly with directors and senior management acquiring hands-on experience across the value creation process. They will be involved in the full cycle of investment and asset management including site acquisition, underwriting and due diligence, asset management and divestment.

Primary Duties and Responsibilities

Deal Origination

• Sourcing and evaluating of new business cases which includes but not limited to Green/brown field acquisition or development, Divestment, Asset Enhancement, Joint Venture opportunities.
• Research and understand and penetrate into new markets or product type
• Work collaboratively across departments and functions for technical and financial feasibility studies

Business Case Proposal

• Prepare and underwrite business case upon understanding of market and real estate parameters of the deal, building financial models and providing relevant supporting information to justify the case.
• Deal structuring including incorporating discussion from stakeholders like joint venture partners, banks, tax, finance and treasury.
• Recommend parameters in investments to manage risks and generate acceptable rate of return.
• Crafting teasers, investment papers for approval to stakeholders

Deal Execution

• Negotiation and discussion on contract execution
• Liaise with legal, financial, tax and technical consultants
• Oversee financial and technical due diligence.

Asset and fund performance management

• Track and monitor fund performance with regards to original business case
• Preparation and presentation of fund reports and variance analysis
• Proactively suggest asset enhancement initiatives and strategic value creation initiatives (including refinancing, divestment or operational enhancement)
• Evaluation of new pipelines in impact to portfolio

Compliance & Governance:

• Partner with various compliance authorities and stakeholders ensure that at times that the compliance & governance requirements per company and statutory requirements are always adhered to.

To succeed in this role, it is expected that you will have:

Knowledge/Experience

• Solid understanding of financial investment evaluation and capital decision making in the Industrial or logistics real estate industry
• Commercially sound – understanding and ability to identify business risks. Balance between risk and reward.
• Financial modelling, due diligence & post integration experience.
• Knowledge of Asia real estate market including properties, rents, cost structures etc.
• Good communication and analytical skills. Strong ability in business writing and ability to put together a comprehensive and well thought out business proposal/business case.
• Hands on and ability to work independently with strong negotiating, communication and interpersonal skills.
• Ability to handle time pressure, have a position in an environment of strong opposing views.
• Ability to work with individuals at various levels in the organization and in a multicultural and diverse business setting.

Technical/Professional Skills required.

• Experience with spreadsheet package (Excel, etc.)
• Capital budgeting and related analysis i.e., IRR, NPV, DCF, Yields
• Proven problem-solving ability
• Attention to detail and strong analytical skills

Qualifications

Degree in Real Estate, Engineering, Finance or Business or related field from a recognised tertiary provider will be highly regarded

Our client, a prominent Global Conglomerate within the FMCG industry is looking for an experienced Assistant Manager/Manager in Procurement to lead strategic initiatives across their Indirect categories in the Region. This is a key leadership position, you will be responsible for managing end to end strategic procurement functionality in driving cost savings opportunity that helps create long term value with key suppliers in the region.

Additional Responsibilities:

Policy & Compliance

• Ensure adherence to Procurement policies and guidelines at the local level, aligning with regional and global directives.
• Collaborate closely with the Finance and Compliance departments to monitor Procure-to-Pay process compliance with corporate standards.
• Conduct training and communication sessions to educate stakeholders on the proper procurement process for brand teams and department requestors.

Strategic Sourcing & Negotiation

• Collaborate with stakeholders and budget owners to support sourcing projects across major categories such as retail store fit-outs, marketing events, PR services, visual merchandising, IT, logistics, and more.
• Lead significant sourcing projects from RFP/tender to delivery, including supplier sourcing, pre-qualification, evaluation, and award processes.
• Identify opportunities to enhance efficiency, synergy, and drive cost savings and added value for the business.
• Support and coordinate regional and global procurement initiatives and projects.

Sustainable Procurement

• Regularly optimize the supplier panel through performance reviews and stakeholder feedback.
• Manage daily business relationships with local suppliers, continuously evaluating and improving vendor performance.
• Conduct annual supplier evaluations and CSR audits.
• Integrate sustainability into all projects and provide support for group/region ESG initiatives.
• Management Reporting
• Oversee quarterly procurement reporting, including dashboards, spend analysis, and procurement project updates.
• Consistently update and communicate procurement initiatives to the local senior management team.

Qualifications

• 5-8 years of professional experience, with at least 4-5 years in procurement roles.
• Strong understanding of procurement processes, with experience in managing indirect categories and/or working in the luxury industry a plus.
• Excellent communication and project management skills, with the ability to effectively manage stakeholders across the Region.
• This includes strong presentation and negotiation abilities to drive initiatives and achieve results.
• Proactive, with the ability to handle multiple tasks simultaneously and meet deadlines.
• Positive attitude, eager to learn.
• Team player with a strong collaborative spirit.

Anyone interested in the above opportunity, do reach out to myself at [email protected] for a confidential discussion.

EA Licence No: 11C5502 | R23116117

Job Summary:

We are seeking a dynamic and experienced Center Manager/Assistant Manager to join our team. The ideal candidate will be responsible for overseeing all day-to-day operations, ensuring the successful delivery of educational programs, managing staff, and maintaining a positive environment for both students and parents.

The Center Manager/Assistant Manager will play a pivotal role in driving the growth and success of the center by fostering a love for technology and innovation in young minds.

Key Responsibilities:

Operations Management:

• Oversee the daily operations of the center, ensuring that it runs efficiently and effectively.
• Develop and implement operational policies and procedures to ensure smooth functioning of the center.
• Manage the center's facilities, ensuring they are well-maintained, safe, and conducive for all activities.
• Responsible for recruiting new students and managing the renewal process for current students.
• Manage class schedules, student enrollment, and track attendance.
• Build strong relationships with students and parents, ensuring excellent communication regarding program updates, student progress, and center activities.
• Address parent concerns and feedback promptly and professionally.

Staff Leadership and Development:

• Hire, train, and manage staff, ensuring that they are equipped with the necessary skills and resources.
• Provide leadership and support to staff, fostering a collaborative and positive work environment.
• Conduct performance evaluations, offer professional development opportunities, and address any performance issues.

Marketing and Growth:

• Develop and implement strategies to increase student enrollment and raise awareness of the center’s offerings.
• Collaborate with the marketing team to create promotional materials, online content, and social media campaigns.

Qualifications:

• Bachelor's degree or above, preferably in technology, education, or management fields.
• Minimum of 3-5 years of experience in a leadership or management role, preferably in an educational or enrichment setting. Experience in robotics, programming, or STEM-related fields is highly preferred.
• Candidates without relevant experience but with a Master's degree in a related field can be considered for the Assistant Manager role.
• Strong leadership and interpersonal skills with the ability to manage and motivate a diverse team.
• Exceptional communication skills, both written and verbal. Strong organizational and multitasking abilities.
• Passion for STEM education and working with children.
• Ability to work flexible hours, including evenings and weekends.
• Ability to work in a fast-paced, dynamic environment. Strong problem-solving and decision-making skills.
• Fluency in both English and Mandarin.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Reporting to the Head of Leasing, you will be responsible for all retail leasing functions of various shopping malls.

Job Responsibilities:

• Support the Head of Leasing in planning and implementing leasing strategy and tenant mix
• Formulate and implement retail concepts and target prospective tenants with creative retail concepts
• Prospecting/leasing of spaces and conduct viewing of available spaces
• Monitor all current and future vacancies to ensure full occupancy of the mall
• Prepare annual rental budget and projection and monthly reporting
• Negotiate new and renewal of leases with tenants
• Account management of tenants and tenancy liaison, handling tenancy-related issues and maintain good landlord-tenant relationships
• Work with relevant departments to meet tenant’s needs and drive traffic into the malls

Job Requirements:

• Degree in Real Estate Management, Business Administration, Marketing or equivalent
• Minimally 5 years of retail and commercial leasing experience
• Proven track record in retail leasing with good network of tenants and contacts
• Good understanding of the retail industry and trend
• Excellent interpersonal and communication skills
• Possess positive disposition, resourceful and a team player
• Ability to multi-task, an eye for details and work within timeline
• Those who are registered as Salesperson with CEA will have an advantage

Reporting to the Director, Development, the Project Manager will manage complex, grant-based projects involving multiple stakeholders in a multicultural environment.

Roles and Responsibilities

• Effectively manage complex, grant-based projects involving multiple stakeholders in a multicultural environment.
• Oversee project budgets to ensure optimal allocation and use of funds.
• Develop and maintain project timelines, ensuring milestones are met and delays are minimised.
• Manage stakeholders' expectations through regular communication and status updates.
• Conduct impact measurement to evaluate project outcomes and effectiveness.
• Identify and mitigate project risks to prevent potential setbacks.
• Work closely with senior professionals and academics from various sectors to achieve project objectives.
• As required, travel to project sites outside of Singapore to oversee project implementation and progress.
• Lead and manage education and healthcare-related social projects to improve lives in Asia.
• Perform ad hoc tasks or take on other responsibilities related to the operation and activities of the Foundation assigned by the senior management.

Preferred requirements and experience

• At least a Bachelor's degree from a good university, with a preference for a graduate degree.
• Experience (at least 3 years) in managing complex projects, preferably in commercial and non-profit environments.
• Proven track record in managing project budgets, project timelines, project risks and stakeholders' expectations.
• Excellent communication skills in both spoken and written English and Mandarin is required to deal with partners.
• Willingness and ability to travel to project sites internationally.
• Strong interpersonal and negotiation skills and a pleasant personality.
• Able to work independently and responsibly with minimum supervision.
• Passionate about serving underserved communities and making a positive impact.
• Demonstrates honesty, sincerity, and a positive, can-do attitude.
• Experience working in multicultural environments and managing diverse teams.
• Singapore citizen or PR only

The Foundation is unable to sponsor EP passes. Only shortlisted candidates will be notified.

The Manager/ Senior Manager, Account Development for NIQ will provide global leading information services and products to our clients, mostly in the Consumer Packaged Goods industry. Our data offers comprehensive and timely information on market shares and category penetration, competitive sales volumes, and insights into distribution, pricing, merchandising, and promotion. By combining this detailed information with our professional consultative services, we offer valuable insights and expertise that help consumer packaged goods (CPG) brands and retailers improve their manufacturing, marketing and sales decisions. The role will be working in the commercial team.

Responsibilities

Client Relationship Management

• Own the client relationship and lead the client engagement for the assigned accounts by having a strong understanding of their business priorities
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Work with the Customer Success team to ensure client service standards are delivered

Business Development

• Provide relevant product solutions that answer client business issues/opportunities
• Develop a winning sales framework for retaining current and approaching new clients 
• Work on strategy and approach to win back lapsed clients
• Launch and introduce new services in the market to drive adoption among clients
• Build a strong pipeline through regular engagement with clients
• Build the company’s positive image through active participation in professional associations and industry conferences/seminars
• Contribute to the short-term strategies and business plans for the growth of the business unit based on the global and regional direction

Financial Management

• Achieve key financial metrics: revenue, profitability, and cash collection, as well as other related business development objectives
• Ensure proper pricing and contracts are applied according to the company's policies and guidelines
• Understand the company's financial guidelines such as forecast and pipeline management
• Use sales technology and digital tools to do work efficiently by recording prospects, forecast pipelines and converting sales
• Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets

Job Responsibilities:

Product Maintenance

• Responsible for timely re-lodgement of Prospectus and Product Highlight Sheet (PHS) for regulatory filing with the Monetary Authority of Singapore (‘MAS’).
• Responsible for product enhancements to support business initiatives and/or comply with regulatory changes. This will include amendment of Trust Deed, preparation of notice and ensure its timely dispatch to unitholders.
• Responsible for maintenance of funds in foreign registration (e.g. Taiwan, Brunei) and assist with local filing and reporting requirements (including the preparation of quarterly fund factsheets and translated prospectus).
• Responsible for periodic distribution payout of funds, ensure accuracy of information (i.e., distribution per unit) and payouts are executed in a timely manner.
• Preparation of materials for periodic meetings with Product Development Committee.
• Maintain product-related information and assist with product-related queries.
• Handles fund related matters, including making invoice payments for costs incurred in the course of legal filings etc.
• Requires working closely with the relevant functional units such as Legal, Compliance and Operations as well as external legal counsels and Trustee

Product Development

• Assist with setup of new products (Authorised and/or Restricted scheme), including taking minutes of meetings and making sure issues raised for the project are addressed and the fund is timely registered with the Authority in support of Sales’ product launch timeline.
• Requires liaising with relevant function units such as Sales Distribution team, Operations and Compliance.

Support for the Business Management

• Work on ad-hoc projects or any other duties as may be assigned from time to time.

Pre-Requisites:

• Diploma in Law or Degree, preferably in Business, Finance & Accountancy

• At least 2 years of relevant experience in the financial industry (in product, para-legal or compliance role would be advantageous)

• Good understanding of unit trusts / ETFs

• Strong interpersonal and communication skills

• Strong Project management skills

• Meticulous and diligent individual with positive attitude

• Self-motivated

• Team player

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Responsibilities

Regulatory Compliance

• Provide compliance advisory in areas of Banking Act 1970 (“BA”), Securities and Futures Act 2001 (“SFA”) and Financial Advisers Act 2001 (“FAA”) to all Business Units and departments.
• products.
• Update Management on all MAS and other regulatory bodies’ notifications that will impact the Bank and perform gap analysis (when required).
• Provide advice on compliance-related initiatives such as new product launch, review of marketing materials, etc.
• Develop/ periodic review policies/manuals/procedure notes under Compliance Department’s purview.
• Conduct Regulatory Review in accordance with the Compliance Review and Training Plans, including but not limited to Balanced Scorecard review.
• Attend to all Representative Notification Framework related matters, including Notification for Appointment of a Representative and Cessation of a Representative under the SFA/FAA.
• Coordinate, liaise, handle enquiries and ad-hoc/periodic submissions to Head Office and MAS promptly.

Anti-Money Laundering Compliance

• Provide advisory/clearance of daily payment gateway screening hits and periodic name screening hits in relation to sanctions and adverse news (when required).
• Review suspicious and irregular transactions in customers’ accounts and conduct basic inquiry into such transactions with a view to filing a Suspicious Transaction Report to the Suspicious Transaction Reporting Office (“STRO”) when appropriate.
• Address ML/TF queries from Business Units (Credit & Syndication, Retail Banking and Trade Finance) and departments in relation to new customers’ onboarding and ongoing transactions.
• Perform high/low risk corporate customer periodic review.
• Conduct Enterprise-Wide Risk Assessment with Business Units within the Bank.
• Undertake overall responsibility of the name screening tool, including review and reporting of true hits for follow-up actions.

Foreign Account Tax Compliance Act (FATCA)/ Common Reporting Standard (CRS)

• Liaise with third party vendor on FATCA/CRS application, organize and coordinate data generation/information received from Operations/IT Department for annual submission to IRAS.
• Assist with FATCA / CRS compliance requirements.

Others

• Provide trainings in the areas of Regulatory and AML/CFT Compliance.
• Provide cover for team members within Compliance Department in assigned areas during their leave of absence.
• Undertake other duties as assigned.

Requirements

• Degree holders, preferably in Banking & Finance, Accounting, Business or Law.
• Candidates with certifications such as Diploma in Compliance or Association of Certified Anti-Money Laundering Specialist (ACAMS) would be viewed favourably.
• Good working knowledge in banking laws, particularly SFAFAA, FATCA/CRS and/or, AML/CFT requirements.
• Minimum 3 years’ relevant experience in Compliance function of a financial institution/regulatory body.
• Excellent communication and interpersonal skills with ability to interact with all levels of staff and management.
• Have the drive, energy and perseverance to succeed in a competitive market environment.

About the Client

The client is a leading provider of premium food products and services, specializing in the supply of high-quality meats, seafood, and gourmet items. With a strong presence in the region, they cater to a diverse range of industries, including hospitality, retail, and food service. Known for their commitment to quality, sustainability, and customer satisfaction, they have established themselves as a trusted partner for businesses seeking top-tier culinary ingredients and exceptional service.

About the Role

The Assistant Human Resources/Admin Manager reports to the Senior Corporate Development Officer. He/she is responsible for overseeing and managing the human resources operations of the company. The role includes managing employee relations, recruitment, performance management, compensation, benefits, training, compliance, and HR policies. The incumbent works closely with senior leadership and department heads to align HR strategies with the organization's goals and ensure a productive, engaged workforce.

Key Responsibilities

• Reports to the Senior Corporate Development Officer
• To handle full spectrum of HR operations related to the organization design & planning, organization development, manpower planning, recruitment/selection, payroll administration, compensation & benefits, employee welfare, training & development, risk management.
• To maintain accurate personnel records by having a filing and retrieval system.
• To ensure compliance with all statutory regulations & company policies.
• Develop, implement, and review HR policies and procedures to ensure consistency and fairness.
• To hear and resolve employee grievances; counseling employees and supervisors.
• To be responsible for office administrative duties.
• To prepare and enforce safety policies (Bizsafe) to establish a culture of health and safety.
• To process end-to-end payroll for Company with a headcount of around 200 including submission of monthly CPF taxes, statutory payments and ensure timely and accurate compensation.
• Prepare regular HR reports, including employee turnover, absenteeism, and other metrics. Analyze HR data to identify trends and make recommendations for improvement.
• Foster a positive organizational culture and ensure employee engagement.
• Conduct salary benchmarking and provide recommendations for salary adjustments.
• Develop and implement strategies for talent acquisition and retention.
• Support managers in addressing performance issues and implementing improvement plans.
• Support employee career development through coaching, mentoring, and skill-building initiatives.
• Manage the performance appraisal process and ensure consistent and fair assessments. Provide guidance on setting performance goals and evaluating employee achievements.
• Ensure smooth day-to-day office operations by managing administrative tasks. Liaise with external vendors, service providers, and contractors to ensure efficient office operations

Key Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred)
• Minimum of 5 years of HR experience, with at least 2 years in a managerial role
• Proven experience in recruitment, employee relations, performance management, compliance, and office administration
• Strong knowledge of HR laws and best practices
• Excellent interpersonal, communication, and conflict resolution skills.
• Strong organizational and multitasking skills, particularly in office administration
• Proficiency in HR software and Microsoft Office Suite (Excel, Word, PowerPoint)

Responsibilities:

• Strategise, manage and develop content for social media platforms, especially video content
• Plan, execute and manage digital marketing campaigns to boost online presence and drive traffic to our online videos/websites as well as physical events;
• Work closely with internal and external stakeholders, as well as PR agency and vendors in the planning, development and scheduling of online content;
• Manage and work with appointed vendors to prepare the content copy and visual assets;
• Manage online community e.g. replies to comments;
• Analyse campaign reports and propose areas of improvements;
• Manage project timelines and budget; and
• Translate materials from English to Mandarin and vice versa.

Requirements:

• Background in Marketing, Social Media, Mass Communications; and Video Production.
• At least 2 to 3 years of relevant work experience preferably in the arts, culture and/or heritage sector. More experienced candidates will be considered for Manager position.
• Familiar with video production process, able to conceptualise videos for social media platforms.
• Technical knowledge of social media dashboards, Google Analytics and website UX/UI etc.
• Proficient in design and video editing software e.g. Canva, Adobe, Premiere etc. to create digital assets.
• Excellent writing and presentation skills.
• Able to work independently and a good team player.
• Excellent interpersonal skills and able to engage stakeholders and partners.
• Singaporean/Singapore PR only.

We regret that only shortlisted candidates will be notified.

We are seeking an experienced Sustainability Assistant Manager/Manager to provide Sustainability advisory services to our clients. The successful candidate should demonstrate leadership skill and strong understanding of current Sustainability related regulations and best practices. The candidate will also work with the Leadership team to develop thought leaderships for emerging regulations in the areas of sustainability, service offerings and business development activities as well as delivering exceptional results to clients.

Responsibilities

• Prior experience with business development, including developing ‘go-to’ market strategies;
• Excellent project management skill, which includes presentation to C-suite;
• Experience in overall planning and executing of ESG services, which includes, amongst others:

1. Performing Sustainability maturity assessments and due diligence
2. Develop and implement Sustainability strategies for clients with best practices / requirements
3. Alignment of Sustainability Framework with overall Enterprise Governance and Risk Frameworks.
4. Defining KPIs for ESG measuring and monitoring their impacts
5. Facilitating the development of net zero or decarbonisation strategies
6. Configuration / implementation of sustainability monitoring and reporting technologies
7. Providing assurance services on reported data such as sustainability reports, greenhouse gas emissions inventories and the disclosure of climate-related financial risks

• Lead and develop resources in-line with the company and Group’s sustainability ambition;
• Developing client proposals and value proposition to elevate client’s company growth;
• Keeping abreast with global and regional sustainability trends, regulations, and best practices.

Requirements

• Bachelor’s Degree in Environmental Science, Sustainability, Business, or Professional Qualification such as CA Singapore, ACCA or equivalent.
• At least 2 to 3 years of professional experience in Sustainability / ESG consulting and reporting
• Knowledgeable on most of the major ESG disclosure platforms reporting frameworks including but not limited to ISSB (IFRS), CSRD (ESRS), CDP, GRI, SASB or TCFD.
• Experience in structuring, planning, and managing the execution of deliverables
• Strong analytical, problem-solving, strategic thinking skills
• Excellent communication, interpersonal, and presentation skills
• Ability to work collaboratively in a fast-paced and dynamic environment

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations