Total 15,821 executive assistant job vacancies in Singapore

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

This role requires the incumbent to be a competitive and trustworthy individual to develop and grow the social enterprise initiatives. He/she must be presentable, possesses excellent communication and negotiation skills, and strong business acumen.

Website Management

• Manage SE Website for sales orders, promotions, new product listing, etc

Accounts Servicing

• Provide sales support to customers
• Provide support to Assisted Employment partners
• Manage new enquiries
• Develop solutions according to customers' needs

Manage Production Schedule

• Work with production centres on production schedule to ensure timely delivery to customers

Vendor Management

• Work with vendors to ensure timely delivery of products/services
• Liaise with Landlord on operational matters

Market Research

• Conduct market research to identify selling opportunities and evaluate customers' needs.
• Work with production centres to come up with marketing campaigns for new products

Manage New Sales

• Seek out new sales opportunities through cold calling, networking and social media
• Develop new business channels

• Diploma in Business Administration or equivalent and above from a recognised institution

• Min 2 years' experience in business development position
• Proficiency in English
• Preferably possesses a class 3 licence and driving experience
• Experience in disability sector will be an added advantage
• Preferably posseses Business Development and Sales experience

You will support and work in partnership with the local teams across several countries towards the ultimate objective of increase branding and communication both internally and externally:

· Supporting Marketing & PR activities for the Hub, including for Japan market

· Supporting on the content for external and internal communication

· Maintaining the intranet, gathering and creation of content on Distributed Generation (articles, illustrations, slides, internal network publications, videos etc), including liaising with the DG organization and REN / GRP

· Ensuring main DG APAC documents are easily accessible for a newcomer

· Putting in place new communication tools to facilitate onboarding and information sharing (virtual visits, surveys, videos etc)

· Coordinating events (sharing sessions, webinars etc)

Completing other projects and tasks as assigned

Requirement

• Graduate of a reputable university / business school

• Good understanding of communication, marketing and related fields

• Be flexible and proactive

• Open, resourceful, customer-oriented personality

• Organised and meticulous

• Outstanding written and communication skills

• High proficiency in English (working language)

• Ability to work in a dynamic and fast-paced environment

• Ability to work efficiently in a team

• Excellent command of Microsoft Excel and PowerPoint

• Working knowledge of internal intranet / SharePoint, videos making and community management would be a plus

Responsibilities

• Offering administrative and clerical assistance to support departmental functions.
• Compiling, preparing, and ensuring timely submission of necessary reports.
• Handling and processing payments for invoices.
• Arranging and coordinating meetings, including scheduling, sending invites, booking conference rooms, and setting up required equipment.
• Managing travel arrangements and scheduling appointments for the management team.
• Planning and organizing both internal and external events.
• Facilitating communication and coordination between departments to ensure efficient information flow and timely updates across the organization.
• Performing additional tasks as needed.

Requirements:

• Possess at least diploma in Business Management or a related field, with a minimum of 1 year of relevant experience.
• Proficient in MS Office
• Strong ability to multitask and adhere to deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3Y5394V

Career Description:

An established professional institute is seeking dedicated and resourceful individuals to support the operations of the institute.

Personal Attributes

• Pleasant disposition
• Proficiency in English (written and spoken)
• Attention to details
• Commitment and dedication

Experience & Qualification

• Minimum GCE "O" with credit in English
• At least 3 years of relevant experience

Duties & Responsibilities

• Provide administration support on courses, membership, and programmes.
• Co-ordinate enrolment of courses and programmes.
• Handle all communications, including emails, phone calls, and mails.
• Liaise with internal and external stakeholders.

Interested candidates can email to [email protected].

Applications must include the following information:

1. Latest updated resume
2. Recent colour photo taken within 3 months
3. Year of Birth & Citizenship
4. Availability or Notice Period
5. Current Remuneration
6. Expected Remuneration

Job Highlights

Salary: Up to $3500 per month

Contract Duration: 2 months (Maternity cover)

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• To provide secretarial support to divisional director and deputy directors including scheduling calendar of meetings and appointments
• To provide secretariat support for division meetings including taking meeting minutes, sending for members review and approval by the meeting chairperson
• Perform stock taking of refreshments and stationery items and making order of items on a bi- monthly basis
• Perform offsite administrative duties for project implementation and escorting vendors in the location
• To provide administration support for the management of assets in the system which includes yearly asset sighting exercise
• Ensuring administrative requests are fulfilled on time and within the policies/guidelines.
• Coordinate the process for new hires within the division including the application of necessary services. Examples of such services include but are not limited to the lease of new computing devices, email account, and VPN account
• Administration of shared mailboxes and tracking of status of queries sent by Agencies and vendors
• Be involved in any other ad-hoc projects, e.g. company or division events as required.
• Providing support in managing budget and expenditure for the division
• Assisting in preparation and collation of new financial year budgets
• Preparing of approval and raising of purchase request for project requirements

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in any relevant field.
• Excellent written and verbal communication skills.
• Proficient in task management and coordination work.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

DIGITAL MARKETING EXECUTIVE

Roles & Responsibilities:

The Purchasing and Operations Support Executive will manage the sourcing, negotiation, and procurement of food and packaging items for our F&B outlets across Singapore. This role also involves administrative support to ensure smooth operations.

Key Responsibilities:

• Purchasing and Sourcing: Source, negotiate, and procure food and packaging items. Verify supplier invoices for accuracy and approval. Follow up on orders to ensure timely delivery and address any delays.
• Inventory and Documentation: Monitor inventory levels and maintain accurate documentation. Analyze costs and generate reports on procurement and inventory. Input daily store invoices into the accounting system.
• Support and Administration:Provide support to the Admin/ Operations department. Resolve supply, quality, service, and invoicing issues with vendors. Assist with contract management and financial oversight. Handle administrative tasks and perform other ad-hoc duties as assigned by management.

Requirements:

• Professional Certificate/NiTEC in any field.
• Minimum of 2 years of relevant experience.
• Proficiency in Microsoft Office.
• Must be meticulous and organized.
• Committed and hardworking.
• Able to handle deadlines.
• Strong organisational, problem solving, and planning skills.
• Ability to work autonomously.
• Team player with a positive attitude.

Working Hours:

• Monday to Friday, 9:00 AM to 6:00 PM.
• 3 minutes walk from Novena MRT Station.

What We Offer:

• Competitive salary, and bonus plan, based on experience and increasing performance.
• A friendly working environment and being a key contributor of our expanding Singapore business.

Join our team as a Corporate Sales Executive, specialising in B2B sales, focusing on selling a comprehensive range of services including SEO, SEM, Paid Social (Facebook, Instagram, Linkedin, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role requires a proactive sales approach, including cold calling and other strategic means to drive business growth.

Monday to Friday 9am to 6pm
Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Salary: Basic + Incentives
Benefits and Others: Performance Bonus, Annual Flexi-Cash Benefits
Clear Career Progression Path

Job Description

Prospecting and Cold Calling:

• Identify and reach out to potential clients through cold calling and other lead generation activities.
• Educate prospects on our range of services and solutions, highlighting their benefits and value propositions.

Appointment Setting:

• Collaborate with internal marketing and sales teams to identify qualified leads and set up appointments with potential prospects.
• Coordinate schedules and logistics to ensure smooth and timely appointments.

Client Relationship Management:

• Establish and nurture relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to existing clients based on their evolving business requirements.

Market and Competitor Analysis:

• Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth.
  

Job Requirements

• Proven track record in B2B sales, with experience in key account management preferred.
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

Requirements:

• Preferred with 2-3 years of relevant experience. No work experience is also welcome to apply.
• Must possess at least tertiary education.
• Ability to multi-task and prioritise work in a fast-paced environment.
• Driven individual with good conversational and interpersonal skills.
• Strong team player who can handle criticism and implement suggestions to improve.

Job Scope:

• The full spectrum of Marketing Communications which includes traditional, digital marketing and trade marketing.
• Ensure alignment with brand identity and consistency across all platforms to enhance brand visibility and customer engagement.
• Conceptualise and execute marketing promotions and components for all communications (internal and to consumers).
• Able to articulate how design works should be executed and work with in-house designers and/or vendors to craft visuals.
• Stay up-to-date with industry trends, competitor analysis, and emerging marketing technologies. Continuously seek ways to improve marketing strategies and contribute innovative ideas to keep the brand competitive.
• Using analytical tools to track ROI and effectiveness of campaigns and promotions.
• Work with relevant vendors and teams for all marketing-related communications.
• All marketing administration duties such as budget tracking, scheduling, coordination and other ad-hoc duties.

We are seeking a proactive Junior E-commerce Executive to join our team. This role involves creating and executing e-commerce calendars, managing product launches and maintaining a consistent online presence.

Key Responsibilities:

E-commerce Platform Management

• Oversee product listings on e-commerce platforms (e.g., Lazada, Shopee, Tiktok Shop, Official online store).
• Ensure accurate and up-to-date product descriptions, images and pricing.
• Manage promotional campaigns and discounts in collaboration with the marketing team.
• Optimize listings for search visibility and user engagement.

Administrative Support

• Handle order processing, including coordination with logistics partners.
• Monitor inventory levels and ensure timely restocking.
• Assist in generating reports on platform performance and campaign effectiveness.

Sales Forecasting and Analysis

• Support sales forecasting efforts based on historical data, seasonal trends and market insights.
• Analyze sales performance and recommend actionable improvements.
• Collaborate with the finance team to align forecasts with budgeting.

Marketing Support

• Assist in planning and executing digital marketing campaigns, including email marketing and paid ads.
• Collaborate with design department to produce compelling artwork that would drive sales conversions.
• Monitor campaign performance and suggest optimizations.

Customer Support and Engagement

• Respond promptly to customer inquiries and reviews on e-commerce platforms.
• Address complaints and coordinate solutions to ensure customer satisfaction.
• Collect and analyze customer feedback to improve offerings and service.

Market Research and Competitor Analysis

• Conduct regular market research to identify emerging trends and opportunities.
• Monitor competitor strategies and pricing to maintain a competitive edge.

Email Marketing

• Work with design and content team to create high conversion email creatives.
• Schedule emails according to campaign calendar.
• Analysis of results and recommendations to improve sales conversion funnel.

Social Media

• Assist the marketing team in creating organic content for social media channels such as Facebook, Instagram and Tiktok.

Requirements:

• Diploma/Degree in Marketing, Business, or a related field.
• 1-2 years of experience in e-commerce or digital marketing preferred. Fresh graduates are welcome to apply.
• Proficiency in e-commerce platforms and tools like Google Analytics, Meta Ads, or similar.
• Willingness to host livestreams will be a huge advantage.
• Strong organizational skills and attention to detail.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Excellent communication and teamwork skills.

We're is looking for a Sales Specialist to join our Sales team!

We are seeking a dynamic and customer-focused Sales Specialist to join our team. The ideal candidate should possess excellent communication skills, and the ability to provide personalized service to our diverse clientele. As a Relationship Manager, you will play a key role in showcasing our products, understanding customer needs, and facilitating a seamless purchasing process.

Every day is an opportunity for us to turn a showroom visitor into a loyal customer.

What you’ll be doing

• Greet and engage customers in a friendly and approachable manner, creating a positive first impression of our brand.
• Listen actively to customers' preferences and requirements, providing recommendations and solutions.
• Responsible for the conversion of sales from walk-in customers, chats, and other sales channels.
• Recommend furniture tailored to customers’ requirements
• Build and nurture customer relationships to encourage repeat business and referrals
• Handle customer inquiries, concerns, and complaints with professionalism and a problem-solving attitude.
• Assist in store operational excellence by ensuring general showroom maintenance, and receiving / issuing stocks
• Perform other roles within the store such as maintaining visual standards, assisting team members, or performing operational tasks on the sales floor

What you’ll need

• Working days: 6 days/week (Flexibility to work weekends and holidays)
• Base pay + Commission + Incentive
• All nationalities welcome (SPM Certification required for Malaysians)
• Bilingual language skills a plus - English and Malay
• Prior experience in retail/furniture sales not needed, but preferable (Training provided)
• Basic knowledge of MS Office (Word, Excel, and Outlook).
• Excellent communication and interpersonal skills, with an ability to connect with customers.
• Proven track record of customer centricity and possess strong people skills (approachable, good listener, and empathetic).
• Commitment to quality with exceptional attention to detail.
• Good work ethic and can present yourself well.
• Excellent team player.

Job Type: Full-time

Pay: $1,800.00 - $6,000.00 per month

Supplemental Pay:

• Commission pay

Work Location: In person

Interested applicants, please send your:

• Resume

• Expected salary

• Earliest starting date

• Availability for interview

• Report on teh status of accounts payable and receivable
• Invoice preparation and follow-up, financial statement reconciliation
• Update internal accounting databases and spreadsheets
• Responsible for management and budgeting of cash flows
• Review effectiveness of internal controls with respect to payment cycle
• Updating of cashbook and timely posting to teh General Ledger
• Assist in the monthly closing of accounts including preparation of accounting journals and quarterly GST filing
• Handle general office administration matters
• Assist in other ad-hoc projects as required

Role:

Account Executive (QuickBooks)

• Singapore Based (Redhill / WFH)
• Working days: 5 days Mon to Fri 9/10am to 5pm (can WFH 1-2 days per week)
• $2500 to $3000
• Diploma in Accounting, Finance, or a related field. + 2 years of full-set accounting experience.
• Proficiency in accounting software (e.g., QuickBooks).
• Career Progression Opportunities

Job Description:
Handle full sets of accounts including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, maintenance, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger
Manage day-to-day financial operations and monitor cashflow
Prepare and review gst submission and tax returns
Preparation of financial statements and assist in other related statutory filings required
Manage end to end payroll process, including preparation, calculation and disbursement of monthly salary/commission
Ensure compliance with all statutory requirements such as CPF, income tax and other relevant payroll tax obligations
Support general administrative task

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

If you do not have any experience, we will provide you with training.

Your job is to assist the main controller, and step up as main controller in the event the main controller is away/on leave.

We need a team player who can work well with others and communicate clearly.

Logistics Planning and Coordination:

• Plan, schedule, and coordinate the transportation and delivery of goods to ensure timely and efficient operations.
• Take charge of drivers and delivery assistants.
• Concise communication with the crew to ensure given jobs are completed timely.
• Collaborate with suppliers, vendors, and customers to streamline supply chain processes.
• Coordinate with customers to advise the ETA and resolve customer queries.
• Monitor shipment schedules, track shipments, and resolve any delays or issues.
• Optimize delivery routes and minimize transportation costs.

Team and Vendor Management:

• Supervise and coordinate with drivers, warehouse staff, and third-party logistics providers.
• Build and maintain relationships with vendors and negotiate service agreements.
• Conduct periodic performance evaluations of logistics service providers.

Container/Warehouse Receiving:

• Oversee warehouse operations, including receiving, storing, and dispatching goods.
• Oversee container unstuffing, including receiving, storing and dispatching goods.

Problem-Solving and Reporting:

• Address operational challenges, such as delivery delays or damaged goods.
• Analyze logistics data and prepare reports to improve efficiency and cost-effectiveness.
• Recommend and implement process improvements for overall operations.

Marketing & Communications Executive

The Marketing & Communications Executive will support the Regional Marketing & Communications Manager in coordinating and executing 360-degree marketing strategies for the region. We are seeking a proactive and detail-orientated candidate with a strong desire for continuous learning, to play a vital role in driving brand growth in the Asia Pacific region.

Responsibilities

Support the Regional Marketing & Communications Manager in planning and implementing ATL and BTL campaigns in line with HQ’s directives, brand guidelines and objectives: -

• Support and oversee all digital platforms that are used as engagement touchpoints such as Brand websites in the region, the Brand’s E-Commerce platform and Brand’s SNS channels
• Conceptualize, plan and execute the strategy and content for the Brand’s SNS channels, including LinkedIn, Facebook and Instagram to build brand awareness
• Develop and execute the strategy and content for the GS9 Club platforms in the region, in collaboration with the appointed vendors
• Work closely with various partners on digital marketing campaigns (e.g. programmatic advertising) and monitor the effectiveness to optimise for future efforts
• Support in the execution of performance campaigns to drive and support the E-Commerce and O2O commerce
• Collaborate with retail partners on their advertising/communication campaigns, promotional events
• Plan, coordinate and collaborate with all internal and external stakeholders, including Sales and Retail team, vendors, caterers, and contractors for all activations to drive sales and footfall to the boutique
• Responsible for regular update of advertising print calendar, monthly Marketing Activities Report for submission to HQ, along with Media monitoring and updating of PR Reports
• Monitor industry trends and developments, customer behaviour, competitors’ campaigns and best practices, to identify growth opportunities, improvements to strategies and relevancy to our target audience
• Ensure activities are maintained within budget allocated, update monthly Expense Tracker and ensure compliance of financial regulations (i.e. submission of invoices for payment processing)
• Any other ad-hoc duties assigned to support the overall marketing team and business needs

Requirements

• Minimum Diploma in Business and/or Digital Marketing
• At least 2 years of experience in a luxury brand; high-end fashion, beauty and/or watch industry will be a plus
• Possess knowledge of integrated (digital and traditional) marketing campaigns
• Strong aesthetic flair, proficient but not limited to in SNS platforms, MS Office, Meta, Google Business and Adobe Programs (e.g. Photoshop, Illustrator)
• Proficient in English and Mandarin
• Project management and multi-tasking capabilities to adapt and work in a dynamic environment
• Innovative, detail-oriented and resourceful team player with an ability to adapt and problem solve

Construction Company looking for HR Executive (Full Spec):-

* 5days work per week

* Team work environment

Roles & Responsibilities:-

• Payroll (Staff & Workers) (Approximately 120++)
• Application/Termination/renewal of work pass
• Training Application
• Maintain,upkeep & update of all personal file & record
• Arrangement of interview
• Attend to employees and workers issue
• MOM Survey
• Audit
• Maintain company PMET and Quota
• MYE/PA application and update
• Labour management
• Recruitment
• Childcare leave/ NS claim/training funding claim
• IR8A& IR21 submission
• Maintain of annual leaves/Medical leaves
• Preparation of LOA
• Act as DPO Coordinator
• Assist in TOLQ matter

• Company: Investment (Sustainability/ Agri-Food Tech)
• Location: Buona Vista (Nearest MRT)
• AWS + Variable Bonus (2 to 3 months on average)
• Work from Home (2 to 3 days per week, after probation)
• Training provided for entry level candidate

Job Description:

This company, headquartered in Japan, has been conducting business exploration to create new businesses in Singapore. They are looking for a Marketing Research Executive in the open innovation and food tech area etc, from research and analysis of start-ups to business proposals.

• Research & analysis of market/technology trends related to business development in the Asia region (agri-food tech etc.). (including participation in exhibitions and reporting to the head office in Japan)
• Hearing and research of trend of potential partners (government-affiliated organizations, universities and startups), and business proposal.
• Research to create new business and values, analyze, devise issues, and propose business models.
• Relation building related to ecosystem (Management and planning event / SNS)
• Make reservations such as hotel and pick-up arrangements for Japanese people who come to Singapore for business trip. Support them when they need support.
• Other ad-hoc duties assigned.

Job Requirements:

• Able to make materials by using Excel, PowerPoint, and Word.
• Experience of market and consumer research and analyze is required.
• Proficiency in Japanese language is required to make materials and reports in Japanese to HQ in Japan.
• Interest in areas such as open innovation, agri-food tech and healthcare.
• Comfortable to travel overseas for attending exhibitions

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Jeffrey Koh Kok Ann

EA Registration No: R1770345

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

• Ecommerce cum Retail Sales Assistant
• Working days: 5.5days
• Working hours: (Mon-Fri) 10.30am-7pm (Sat) 10.30am-3pm
• Salary: $1800 - $2500
• Location: Oxley Tower, Tanjong Pagar

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements:

• Experience in Business / Retail / Social Media Marketing / Ecommerce

Responsibilities:

• Assist in daily operations of retail & e-commerce
• Packing and sorting of online orders
• Restocking and reporting of stocks
• Liaising and building rapport with customers and handle their enquiry independently
• Assist in running company’s social media platforms
• Handling admin work & other adhoc duties

Responsibilities:

· Assist Project Manager in implementation and successful completion of projects within schedule, cost and quality

· Liaise closely with Sub-contractors, Architects, Consultants and Authorities

· Set guidelines, provide expertise and supervision to the team

· Verify construction details based on plans and drawing designs

· Provide on-the-job coaching and track productivity of Operation Team

· Forecast, plan and track sub-contractors work progress, provide weekly schedules

· Conduct daily coordination meeting to ensure project timelines are met by Sub-contractors, including logistic arrangements for daily operation needs

· Drive continuous improvement initiatives

Requirements:

· Degree in Civil Engineering / Construction Management

· At least 6 years of experience with Main Contractor

· Coordinate between various teams on project

· Good people management skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Duties and responsibilities of the job

(1) Accounts Receivable

• To prepare tax invoices, debit notes, credit notes

• To code, input and update all records into the relevant system.

• To prepare refunds to customers

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Summary:

We are seeking a motivated IT professional to join our team as Technology Executive – Group IT Operations & Process Automation. The ideal candidate will have strong background in hardware and software support, along with good knowledge of Microsoft 365 security products, including Entra ID, Intune, and Defender. The candidate will be responsible for the management an outsourced IT vendor for IT Infra and Helpdesk support of 150+ users across 8 countries.

In addition, the candidate is an avid learner with a keen interest in deepening development skills in MS Office & Power Platform with the objective of implementing automated processes and workflows to raise efficiency and foster continuous improvement in IT Operations and other business areas. This role also offers an exciting opportunity for someone eager to promote a culture of knowledge sharing by acting as a champion for MS productivity tools by seeking innovative ways to use MS Office and Copilot AI to enhance productivity, and sharing practical tips and guides to empower internal users.

Key Responsibilities:

1. IT Operations - the management an outsourced IT vendor for IT Infra and Helpdesk support of 150+ users across 8 countries.
2. Design and development of automated processes & workflows to improve IT Operation and other business areas tasks/ reports using MS Power Platform apps.
3. Assist Technology Manager – Business Application in data analysis/ reporting tasks using Power BI.
4. Identifying and generating practical tips/ guides on MS Office apps – to share technical knowledge to non-technical internal users.

Qualifications and Experience:

• Diploma in Information Technology, Computer Engineering or equivalent.
• Minimum 1-2 years working experience as IT Operations officer providing end user support in the MS 365 environment.
• Understand the MS 365 cybersecurity solution set including Entra ID, Intune, Defender.
• Proven work experience as a designer and developer of workflows automation using the MS Power Platform.
• Strong commitment to professional excellence and self-starter approach to continually acquire new IT skills and knowledge, including the use of AI.
• Working knowledge of any ERP systems and experience with data analytics using Power BI would be a plus.

Requirements

IT Operations Tasks/ Skills

• Liaise with outsourced IT & Infra Helpdesk/Security Monitoring vendor to ensure consistent service levels, according to set IT policies and procedures, to internal users for all office locations of the Group.
• Perform general trouble-shooting on IT hardware and software products.
• Responsible for and liaison with outsourced IT vendor for Technology system access/ revoke requests, which includes the setting up and deployment of new PC/laptops/tablets.
• Understand concepts pertaining to the MS 365 cybersecurity product suites including Entra ID, SSO, Intune, Defender and security policies related to Teams/Sharepoint and Email. Conduct discussions with IT vendor on on-going cybersecurity risks and actions required.
• Track and report on service issues logs raised to outsourced vendors such as IT Helpdesk and ERP system vendors and provide liaison between business users and vendor consultants for timely turnaround and resolution.
• Author and maintain IT operations schedules and procedure guides, user manuals and systems documentation to support ongoing operations.
• Develop & collate online surveys for internal user satisfaction with IT Helpdesk service for continuous improvements.
• Provide internal users with tips/guidance on Helpdesk matters and MS Office usage.

MS Power Platform Development Tasks/ Skills

• Competent in MS Office productivity tools. Able to write macro scripts for Excel.
• Able to write Powershell or other methods to perform CRUD functions within MS Admin Centre.
• Good communication skills to work effectively with internal users to analyse, to document business processes using ‘swim-lanes’ via Visio or a similar tool for IT Operations and other process improvements.
• Development of workflow automation solution using MS Power Platform including Powershell, Forms, Power Automate integrating with Sharepoint.
• Data analytics and reporting (using Power BI or other means) – identify and develop automated methods of extracting data from MS Admin Centre and other online portals (eg. software licence portals) to provide IT Operations reports and graphs for Finance (cost allocations) and other stakeholders.
• Author and maintain user manuals and systems documentation for the developed workflows.
• Be resourceful in seeking out technical knowledge required for development, include the use of AI tools.
• Establish engagement with business stakeholders to identify continuous improvement and value-added opportunities.

We are committed to fostering an inclusive and diverse workplace environment. We embrace individuals from all backgrounds and do not tolerate discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity enriches our team and strengthens our collective abilities.

Located at an International School, you will be handling daily operations and coordination for all relevant stakeholders, clients, subcontractors and other staffs. You will ensure the preparation and execution of bus routes are in a safe, efficient and reliable manner.

Requirements

• Manage all elements of planning, organization, coordination, supervision and customer service of the operational aspects of assigned school.
• Effective management of client's expectation and alignment of operational performance.
• Oversee daily operations of assigned school account.
• Manage and plan the most effective and efficient bus routing plans.
• Implement and monitor proprietary Transport IT system to assist daily operational needs.
• Coordinate all student travel requirement with high level of health and safety in mind.
• Incident and accident investigation and report writing when required.
• Timely review and oversee all finance function of school accounts.
• Periodic and consistent report generation for trend studying and analysis of operational requirements.
• Resourceful engagement of new sub-contractors required to support operational needs.
• Manage, coach and develop work subordinates and sub-contractors.
• Conduct regular workshop and briefing for team members to update.
• Regularly update and feedback to immediate supervisor / manager.
• Any other duties assigned by immediate supervisor / manager.

Position Requirement

• Diploma in related field (Business Management, Logistics or Transportation).
• High level of interpersonal skills.
• Previous experience in managing transport or school bus transport business is advantageous.
• Strong leadership skills in order to lead a diverse team of employees and sub-contractors.
• Communicate effectively both verbally and in writing.
• Excellent customer service skills priority to attend to customers' needs.
• Ability to analyse problems and complaints and train subordinates.
• Excellent mediation skills and ability to handle difficult customers and stakeholders.
• Proficient in Microsoft Office and basic IT applications.
• Work independently under minimum supervison.