Total 959 executive officer job vacancies in D27 Yishun, Sembawang

Job Description

• Design artwork for various online platforms such as promotional banners, website, and social media
• Produce and edit photographic and video content
• Propose and support promotional campaigns
• Conduct market research on competitors to identify the latest trends and competitive pricing packages
• Assist in coordinating event schedules, materials, and organising brand campaigns
• Work with the sales department to arrange video shoots for their projects, and visit sites to take videos if necessary
• Any other duties as required by the Company

Requirements

• Certificate or Diploma in Graphic/Web/Multimedia Design/Marketing
• Basic experience in Graphic and Web Design
• Proficient in Adobe Photoshop, and Adobe Illustrator
• Good understanding of social media platforms such as Xiao Hong Shu and TikTok
• Ability to work in English and Chinese to create Chinese content
• Diligent, resourceful, good problem solving skills, have initiative and responsible

Job scope:

• To assist with the sale of invisible grilles, awning, autogates and zipblinds
• Attend to sales enquiries, clients' appointments
• Conduct site measurement and prepare quotation
• Provide quality customer service
• Prospect for new clients to expand client base

What we offer:

• Attractive commission achievable
• Base pool of clientele and leads provided
• Bonuses and incentives given when sales target are exceeded
• Training provided to ensure success

Requirements:

• Candidates should possess at least Professional Certificate/ NiTEC.
• Candidates without the required education but possess relevant experience are welcome to apply
• At least 1 Year(s) of working experience in sales position in related/similar industry is preferred
• Effectively bilingual
• Team player, sales driven and self-motivated, willing to learn, resourceful, have initiative, responsible

Reasons to Join TIM Gates & Grilles:

• Competitive remuneration package tagged with performance
• Growing company with career growth opportunities

Job Responsibilities:

• Develop and implement procurement strategies to cost-effectively acquire the necessary products from a pool of efficient vendors who can deliver quality goods on time
• Assist subsidiaries in ensuring that K.U.S products are manufactured safely, cost-effectively, timely and that they meet the required quality standards by implementing an efficient and economic production process.
• Implement warehousing plans to improve warehouse operations and maximise space utilisations.
• Implement logistics strategies to assist subsidiaries in achieving a cost-effective distribution solution for finished goods transportation and meet customer’s satisfaction.
• Assist in ensuring supply chain processes are in accordance with the government legislations, regulations and trade agreements and suit the changing market conditions.
• Develop and implement policies, procedures, guidelines, process manuals and forms to assist in providing definite direction and support to the subsidiaries’ day to day operations and ensure their compliance.
• Monitor the subsidiaries’ performance and follow up until the desired results are achieved.
• Control Supply Chain-owned software to ensure full control on the functionality, access security and information running in the system.
• Ensure departmental performance in accordance with company's corporate goals.
• Any other ad-hoc duties as assigned.

Job Requirements:

• Diploma/Degree in Supply chain, mechanical engineering or equivalent
• At least one to three years relevant experience in related field
• Familiar to import and export process
• Good interpersonal and negotiation skills, resourceful with good analytical abilities
• Possess effective organization and follow up skills, paying attention to details
• Demonstrate ability to handle work professionally, independently and effectively
• Ability in multi languages will be an advantage.

• Responsible to solicits new prospects through cold calling the customer list and update SIO Activities
• Responsible to maintain customer profile
• Responsible to transfer non-buying customers to inactive account
• Assist in preparing Business Development policy and procedures to the subsidiaries
• Assist in maintaining access rights in Business Development related software for sales related personnel
• Assist in preparing and consolidating Business Development related reports
• Any other ad-hoc duties

Education Required:

• Minimum ‘N’ Level, Nitec/ Diploma holder or with equivalent experience

Experience Required:

• At least 1 year experience in sales or cold calling
• Experience in construction industry will be an added advantage
• Able to work without supervision, equipped with strong customer service mindset

Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min ‘A’ level or Diploma
• 2 years of sales experience preferred with basic knowledge in medical products is an added advantage
• Good interpersonal and communication skills
• Team player and a self-motivated individual
• Sales driven, providing excellent customer service and account management over phone
• Commitment to quality, in performing required tasks in a timely manner
• Experience in sales/ telesales/ customer services

Job Description

• Develop and execute sales strategies to meet and exceed sales targets
• Identify new business opportunities through market research and networking as well as managing existing accounts
• Identify prospects, develop market segments, generate leads and promote our product offering
• Negotiate and close sales deals
• Monitor industry trends and adjust sales strategies accordingly
• Build and maintain positive relationships and rapport with stakeholders
• Monitor and collect information on competitors
• Achieve assigned sales target

Requirements

• Diploma or ‘A’ levels
• 2 years sales experience preferred
• Basic knowledge in medical products is an added advantage
• Experience in sales coverage for Healthcare Institutions, Clinics or Retail Pharmacies
• Results oriented, good communication and correspondence skills
• Demonstrate competency in key areas including selling skills, planning and organization, analysis and presentation skills
• Meticulous and able to work independently in a fast pace environment
• Class 3 License with own mode of transport preferred
• Those with more years of relevant experience will be considered for the Senior Sales Executive role

Duties & Responsibilities:

• Assist and support operations team in creating and maintaining daily bus schedules
• Coordinate and manage bus drivers to ensure they meet their required performance standards
• Keep detailed records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
• Liaise and follow-up with customers to ensure that appropriate actions were taken on customers' requests
• Collaborate with other team members to meet or exceed service standards
• Build relationship with customers
• Support with daily administrative work
• Any other ad-hoc duties as assigned

Requirements:

• Diploma in Business Administration or equivalent (with or without experience)
• Bilingual in English and Mandarin (to speak with both English and Chinese speaking drivers)
• Proficient in using Microsoft Office (Word & Excel)
• Proactive, independent, meticulous and organised
• Customer-oriented with good communication and problem-solving skills
• Familiar with Singapore roads
• Class 3 driving license required

Only shortlisted applicants will be contacted.

Job Responsibilities:

• Develop and implement procurement strategies to cost-effectively acquire the necessary products from a pool of efficient vendors who can deliver quality goods on time
• Assist subsidiaries in ensuring that K.U.S products are manufactured safely, cost-effectively, timely and that they meet the required quality standards by implementing an efficient and economic production process.
• Implement warehousing plans to improve warehouse operations and maximise space utilisations.
• Implement logistics strategies to assist subsidiaries in achieving a cost-effective distribution solution for finished goods transportation and meet customer’s satisfaction.
• Assist in ensuring supply chain processes are in accordance with the government legislations, regulations and trade agreements and suit the changing market conditions.
• Develop and implement policies, procedures, guidelines, process manuals and forms to assist in providing definite direction and support to the subsidiaries’ day to day operations and ensure their compliance.
• Monitor the subsidiaries’ performance and follow up until the desired results are achieved.
• Control Supply Chain-owned software to ensure full control on the functionality, access security and information running in the system.
• Ensure departmental performance in accordance with company's corporate goals.
• Any other ad-hoc duties as assigned.

Job Requirements:

• Diploma/Degree in Supply chain, mechanical engineering or equivalent
• At least one to three years relevant experience in related field
• Familiar to import and export process
• Good interpersonal and negotiation skills, resourceful with good analytical abilities
• Possess effective organization and follow up skills, paying attention to details
• Demonstrate ability to handle work professionally, independently and effectively
• Ability in multi languages will be an advantage.

Job Description

Job Responsibilities:

• Responsible for the full spectrum of HR Operations
• Conduct Manpower Planning Exercise
• Facilitate Performance Management Exercise
• Review and executive Employee Learning Plan
• Handle Employee and Labour Relations
• Develop and implement HR initiatives and programs
• Implement and provide guidance on HR Policy, Procedures and other HR related matters
• Lead and organize company events
• Ad-hoc duty as assigned from time to time

Job Qualifications:

• At least Diploma in Human Resource Management, Business Administration, Organizational Psychology or equivalent

Job Requirements:

• At least three (3) years of relevant experience in a HR Generalist role
• Good understanding of Singapore Employment Act and Employment Practices
• Good oral and written communication skills
• Pro-active, self-motivated, and attentive to details
• Able to handle high level of confidentiality and resolve HR-related issues
• Adaptive in a fast-paced environment
• Proficient in Microsoft Applications and HR software
• Able to start work immediately or within short notice will be an added advantage

• Conduct business research and implement strategic business plans to ensure profitable growth of the Group.
• Formulate and implement strategically focused marketing plans to gain competitive edge in the market.
• Develop and implement sales strategies and plans to drive sales growth.
• Develop systems to build and maintain strong relationship with customers.
• Drive subsidiaries in achieving business goals and targets.
• Develop and implement Group Business Development Department’s Policies, Procedures and Guidelines.
• Any other ad-hoc duties as assigned

Education Required:

• Bachelor’s Degree in Business Administration, Marketing, Economics, or related disciplines.

Experience Required:

• At least five (5) years of relevant experience in Business Development
• Strong understanding of the construction industry and market trends

Competencies and Skills Required

• Excellent communication, negotiation, and interpersonal skills
• Strategic thinking and ability to develop and execute business plans.
• Analytical skills for data-driven decision making.
• Results-oriented with a focus on achieving revenue and growth targets

Job Description

• Develop and execute sales strategies to meet and exceed sales targets
• Identify new business opportunities through market research and networking as well as managing existing accounts
• Identify prospects, develop market segments, generate leads and promote our product offering
• Negotiate and close sales deals
• Monitor industry trends and adjust sales strategies accordingly
• Build and maintain positive relationships and rapport with stakeholders
• Monitor and collect information on competitors
• Achieve assigned sales target

Requirements

• Diploma or ‘A’ levels
• 2 years sales experience preferred
• Basic knowledge in medical products is an added advantage
• Experience in sales coverage for Healthcare Institutions, Clinics or Retail Pharmacies
• Results oriented, good communication and correspondence skills
• Demonstrate competency in key areas including selling skills, planning and organization, analysis and presentation skills
• Meticulous and able to work independently in a fast pace environment
• Class 3 License with own mode of transport preferred

Job Description & Requirements

ShopGifts is one of the best corporate gifts suppliers in Singapore, offering a wide range of exciting products.

In ShopGifts, we help companies/individuals find the perfect gift effortlessly. Our clients are mostly B2B and we're able to share unique/popular gifts based on client's request/requirement. You can view more info on www.shopgifts.sg

For this role, we're looking for a driven Sales Accounts Executive, whom has the passion to serve and comfortable working in a fast-paced environment.

Please check our available positions:

Sales Account Executive

Job Description

• Reply sales inquiries & process orders. (there's no need to source for sales.)
• Build rapport and establish long-term relationships with customers on the accounts that were assigned.
• To handle telephone calls, emails, supports visitors,schedules meetings
• Provide product information and pricing to customers, and answer their questions and concerns.
• Understand customer needs and recommend appropriate products or services to meet their requirements.
• Close sales and follow up with customers to ensure satisfaction and resolve any issues.
• Achieve and exceed monthly sales targets.
• Collaborate with team members and other departments to ensure customer satisfaction and optimize sales performance.
• Coordinating with vendors and suppliers to ensure timely delivery of products.
• Continuously update knowledge of products, services, and industry trends to improve sales performance.
• Processing and fulfilling orders accurately and timely according to established policies and procedures.
• Follow up with client & suppliers on payments & invoices.
• Perform any ad-hoc duties when required

Job Requirements:

• Bilingual in English and Mandarin
• Proficient in both written and spoken English.
• Capable of effective communication with counterparts in Southeast Asia.
• Comfortable with client-facing activities such as in-person meetings, phone calls, and emails.
• Able to thrive in a lively and fun team setting.
• Able to work efficiently/independently and deliver quality results under pressure and in a fast-paced environment.

Duties & Responsibilities:

• Assist and support operations team in creating and maintaining daily bus schedules
• Coordinate and manage bus drivers to ensure they meet their required performance standards
• Keep detailed records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
• Liaise and follow-up with customers to ensure that appropriate actions were taken on customers' requests
• Collaborate with other team members to meet or exceed service standards
• Build relationship with customers
• Support with daily administrative work
• Any other ad-hoc duties as assigned

Requirements:

• Diploma in Business Administration or equivalent (with or without experience)
• Bilingual in English and Mandarin (to speak with both English and Chinese speaking drivers)
• Proficient in using Microsoft Office (Word & Excel)
• Proactive, independent, meticulous and organised
• Customer-oriented with good communication and problem-solving skills
• Familiar with Singapore roads
• Class 3 driving license required

Only shortlisted applicants will be contacted.

Responsibilities:

· Sell our products and/or services to local, B2C & overseas clients

· Ensure proper documentation and packaging for overseas shipment

· Build and maintain relationships with new and existing clients

· Handle customer feedback & complaints

· Maintain records of all sales leads, activity, order history and pricing

· Submitting monthly forecasting report to purchaser

· Generate sales report for submission to management

· Sales coordination including assisting sales team to arrange customers appointment, handling urgent calls, sales emails and messages when sales representatives are unavailable.

· Handling orders by phone, email, SMS or mail and checking the orders have the correct prices, discounts, MOQ.

· Inputting orders to company’s system, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

· Ad-hoc duties as assigned

Requirement:

· Strong interpersonal skills

· Preferred knowing in Japan culture, speaking and writing in Japanese will be advantage

· Willing to work independently and initiative

· Proactive problem solvers

· Computer use competency

· Able to touch JP pork & beef meat.

· Well-developed phone manners and high comfort level in initiating conversations is essential

· Social and positive personality

****We regret that only shortlisted candidateswill be notified. ****

Roles & Responsibilities

Hello there!

We are looking for a passionate and reliable Sales and Marketing Executive to join us to help build up our regional presence and business activities. The responsibilities include generating leads, marketing and making sales calls when needed, able to build rapport with customers and close sales. We are in the Zipper manufacturing business with a new Office setup for Sales and Marketing in the Southeast Asian region.

Job Description and Responsibilities

• Learn details about our products and services.
• Conduct market research to identify selling possibilities and evaluate customer’s needs.
• Seek out new sales opportunities through, networking and social media and digital marketing.
• Set up meetings with potential clients.
• Prepare and deliver appropriate presentations on products and services.
• Create reviews and reports with sales and financial data.
• Ensure the availability of stock for sales and demonstrations.
• Participate on behalf of the company in exhibitions or conferences.
• Negotiate/close deals and handle complaints or objections.
• Collaborate with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams.
• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Meeting monthly sales targets.
• Participating in sales team meetings.
• Report to management team.

Requirements and skills

• Proven experience as a Sales Executive or similar role.
• Proficiency in English, Chinese, or any other South East Asian languages.
• Good knowledge of MS Office.
• Good understanding of marketing and negotiating techniques.
• Fast learner and passion for sales.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.
• Minimum GCE “A’ level or Diploma and above.
• 1+ years of sales experience.
• Good customer service and sales skills.
• Strong verbal and written communicator.

Total Renumeration package includes commission based on performance as well.

Base Salary of $2300 + commission.

Duties & Responsibilities:

• Assist and support operations team in creating and maintaining daily bus schedules
• Coordinate and manage bus drivers to ensure they meet their required performance standards
• Keep detailed records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
• Liaise and follow-up with customers to ensure that appropriate actions were taken on customers' requests
• Collaborate with other team members to meet or exceed service standards
• Build relationship with customers
• Support with daily administrative work
• Any other ad-hoc duties as assigned

Requirements:

• Diploma in Business Administration or equivalent (with or without experience)
• Bilingual in English and Mandarin (to speak with both English and Chinese speaking drivers)
• Proficient in using Microsoft Office (Word & Excel)
• Proactive, independent, meticulous and organised
• Customer-oriented with good communication and problem-solving skills
• Familiar with Singapore roads
• Class 3 driving license required

Only shortlisted applicants will be contacted.

Roles & Responsibilities:

· Responsible for processing monthly payroll,CPF submission, IR21, IR8A submission and processing labour cost.

· Perform general administrative duties and manage onboarding/offboarding processes

· Handle work passes administration i.e. application, renewal and cancellation

· Administer employees leave,attendance, welfare and benefits

· Assist in HR matters in manpower planning, recruitment, compensation & benefits and performance management exercise.

· Submission of all government claims

· Prepare monthly HR reports

· Support in developing and implementation of HR policies and procedures

· Assist in handling employee disciplinary issues and grievances

Perform any ad hoc duties as assigned

Job Requirements:

- At least 1 years' related HR experience

- Proficient in Employee Act and HR practices

- For Singaporean or PR only

Job Descriptions:

· Oversee incoming, outgoing, and transshipment activities, and create invoices and plant-related documents.

· Maintain and update an internal price list database to ensure accuracy of pricing, products, and terms.

· Manage warehouse stock inventory levels and replenishment.

· Coordinate with internal department, local and overseas vendors, customers, freight forwarders, and carriers to schedule deliveries and pickups.

· Track and follow up with suppliers and customers to ensure timely submission of shipping documents.

· Recommend cost-effective and efficient solutions.

· Oversee day-to-day operational matters and challenges.

Job Requirements:

· Diploma or Bachelor’s Degree in Supply Chain Management / Logistics or any other relevant discipline with a minimum of 3 years of relevant experience

· High Level interpersonal and leadership skills.

· Strong analytical, negotiation power, and interpersonal skills.

· Excellent organizational, inventory management, and problem-solving skills.

· A proactive and positive person with a strong motivation to learn, a self-starter, ability to handle multiple tasks and priorities.

· A good team player yet able to deliver independent assignments as required.

Job Responsibilities:

A. Exhibition planning and promotion:

1. Based on the actual business needs of customers, in order to enhance the close cooperation with customers, plan and implement regional promotion meetings;

2. Select the exhibition according to the company's brand characteristics and customer requirements, including on-site survey of booth location, conception of booth theme, exhibition form, and arrangement of site layout;

3. Have a certain ability to predict the situation in the actual operation of the booth, and adjust and remedy various emergencies in time;

B. market channel management:

1. Grasp the insight of each channel and formulate a clear channel development strategy;

2. Cost and contract management: cost management of the market channel department, follow-up of the contract and payment of expenses;

3. Training of the sales team: for the cultivation of the standardized sales model of regional sales, the training of the dealer team on products and applications;

4. Customer development support: insight into market trends, menu upgrade suggestions and solutions;

Qualifications :

1. College degree or above, major in interior design or environmental art;

2. More than 2 years of work experience in exhibition arrangement, strong communication skills;

3. Familiar with the basic process of exhibition, understand the basic design and construction methods;

4. Proficient in AUTOCAD.PHOTOSHOP.3D.MAX, CorelDraw and other design software and understand the materials used in exhibition design;

5. Strong experience in business development and negotiation;

6. Strong sense of responsibility, deep understanding of customer needs, unique creativity and team spirit.

Job Descriptions:

· Oversee incoming, outgoing, and transshipment activities, and create invoices and plant-related documents.

· Maintain and update an internal price list database to ensure accuracy of pricing, products, and terms.

· Manage warehouse stock inventory levels and replenishment.

· Coordinate with internal department, local and overseas vendors, customers, freight forwarders, and carriers to schedule deliveries and pickups.

· Track and follow up with suppliers and customers to ensure timely submission of shipping documents.

· Recommend cost-effective and efficient solutions.

· Oversee day-to-day operational matters and challenges.

Job Requirements:

· Diploma or Bachelor’s Degree in Supply Chain Management / Logistics or any other relevant discipline with a minimum of 3 years of relevant experience

· High Level interpersonal and leadership skills.

· Strong analytical, negotiation power, and interpersonal skills.

· Excellent organizational, inventory management, and problem-solving skills.

· A proactive and positive person with a strong motivation to learn, a self-starter, ability to handle multiple tasks and priorities.

· A good team player yet able to deliver independent assignments as required.

Job Descriptions:

· Oversee incoming, outgoing, and transshipment activities, and create invoices and plant-related documents.

· Maintain and update an internal price list database to ensure accuracy of pricing, products, and terms.

· Manage warehouse stock inventory levels and replenishment.

· Coordinate with internal department, local and overseas vendors, customers, freight forwarders, and carriers to schedule deliveries and pickups.

· Track and follow up with suppliers and customers to ensure timely submission of shipping documents.

· Recommend cost-effective and efficient solutions.

· Oversee day-to-day operational matters and challenges.

Job Requirements:

· Diploma or Bachelor’s Degree in Supply Chain Management / Logistics or any other relevant discipline with a minimum of 3 years of relevant experience

· High Level interpersonal and leadership skills.

· Strong analytical, negotiation power, and interpersonal skills.

· Excellent organizational, inventory management, and problem-solving skills.

· A proactive and positive person with a strong motivation to learn, a self-starter, ability to handle multiple tasks and priorities.

· A good team player yet able to deliver independent assignments as required.

Responsibilities :-

• Perform accounting & finance duties including receivables & payables processes, general ledger and bank reconciliation.
• Preparation of quarterly GST
• Handling petty cash payments and follow-up with customer's for Accounts receivables.
• Prepare month-end and year-end reports including financial statements
• Maintain a good documentation and filing system
• Provide HR Administrative Support
• Perform any other ad-hoc task upon request.

Requirements:-

• Min Degree Holder or equivalent qualifications
• Minimum 3 years relevant working experience
• Proficiency in MS Word , MS Excel
• Self-motivated, meticulous, able to multi-task and work independently

Job Descriptions:

• Establish customer orders through maintaining positive relationships and organizing customer visit schedules for both existing and potential clients.
• Foster robust business connections, generating new sales opportunities.
• Monitor market trends and predict sales volume to stay proactive in adapting strategies.
• Conduct impactful sales presentations to effectively persuade potential customers.
• Enhance customer dedication by providing professional after-sales support.
• Address complaints promptly, resolving issues to ensure customer satisfaction and protect the company's reputation.
• Negotiate agreements, monitor payments, and maintain comprehensive sales and data records.
• Regularly update and maintain reports for the management team.
• Undertake additional responsibilities as assigned on an ad-hoc basis.

Job Requirements:

• Possess a Professional Certificate, Diploma, or Bachelor’s Degree in Marine Engineering or a related field.
• Minimum of 1-2 years of experience in Sales, specifically with marine engines, heavy equipment, and cranes.
• Good communication skills.
• Exhibit excellent communication and presentation skills, coupled with the ability to build strong relationships.
• Showcase an aggressive passion for professional growth along with strong leadership qualities.
• Capable of working independently while maintaining a collaborative team spirit.
• Own a car and possess a valid class 3 license will be preferred

Cryogenic Services

· Generate Sales Order, Purchase Order & Purchase Requisition for Project

· Manage collection for purchased items or ordered services

· Notification to company insurance agent for coverage of any awarded jobs

· Update Procurement and Sales Support Status report for Cryogenic Services

· Manage consumables inventories for Project team

· Filling and documentation according to ISO standard

· Assist Project team in filing of project reports

· Internal Auditor for Cryogenic’s ISO29000

· Other Ad-hoc activities from Managers

Job Description

• CVL requires the representative to create at least 1 video a month, on top of their marketing roles of arranging customer loyalty programmes, creating static social media content.
• Overseeing and developing marketing campaigns
• Conducting research and analysing data to identify and define audiences
• Devising and presenting ideas and strategies
• Promotional activities
• Compiling and distributing financial and statistical information
• Writing and proofreading creative copy
• Maintaining landing pages and looking at data analytics
• Organising events and product exhibitions
• Updating databases and using a customer relationship management (CRM) system
• Coordinating internal marketing and an organisation’s culture
• Monitoring performance
• Managing campaigns on social media

Requirements

• Singaporeans only

• Will need to submit and present portfolio during interview

• Articulate with good communication and presentation skills

• Possess good command of English for copywriting

• Must possess knowledge in social media advertising

• Strong understanding and passion in the social media platforms

• Self-motivated, fast-learner, high initiative and able to work independently

• Degree or Diploma in Marketing, Communication or related fields,

• At least 2 years of experience in marketing communications role