Total 6 Director/C-Level fb tourism hospitality job vacancies in raffles city

The Korea Tourism Organization (KTO) Singapore Office is seeking a dedicated and experienced professional to fill the role of Deputy Director. This position is crucial for supporting Korean tourism-related startups as they expand their businesses internationally, particularly within the Southeast Asia market. The Deputy Director will oversee the management of startup support programs, market research, and expert networking while collaborating with Korean startups and various stakeholders to promote Korea’s tourism-related businesses globally.

Key Responsibilities:

1. Strategic Support for Korean Startups
   • Collaborate with KTO Headquarters and provide comprehensive support for Korean startups looking to expand in the Southeast Asia region, including assistance with establishing branch offices or joint ventures.
   • Identify and evaluate promising Korean tourism-related startups and design tailored strategies for international expansion.
   • Provide on/offline consulting services to Korean companies regarding entry and operational strategies in Southeast Asia, with a focus on Singapore
2. Market Research and Analysis
   • Conduct detailed research on the investment and tourism markets in Singapore and Southeast Asia, particularly regarding venture capital (VC) activity and startup ecosystems.
   • Regularly compile reports on market trends, industry status, and relevant investment opportunities for Korean startups.
   • Derive insights from the activities of startup support organizations and competitors from other countries, such as Japan or Korea.
3. Expert Networking and Partnership Building:
   • Build and maintain a strong network of industry experts, including global corporations, multinational companies, VCs, and asset management firms.
   • Develop strategic alliances with key players in the tourism and investment sectors to foster opportunities for Korean startups.
4. Event Planning and Support:
   • Organize and oversee events related to Korean startups and VCs, particularly in Southeast Asia.
   • Participate in startup-related conferences and events to build relationships and promote KTO’s mission to support tourism startups.
5. Data Management:
   • Maintain comprehensive data on Korean and Singaporean startups, investors, and experts in the tourism and startup ecosystems.
   • Develop and manage a directory of companies, experts, and relevant stakeholders.
6. Facilitating Investor and Buyer Matchmaking
   • Actively match Korean startups with potential investors or buyers in Southeast Asia, ensuring consistent follow-ups and progress tracking.
   • Identify investor needs and help facilitate meetings between startups and investors.
7. Additional Responsibilities
   • Collaborate on other startup-related initiatives and tasks assigned by KTO Headquarters or the KTO Singapore office.

Qualifications

• Bachelor’s degree in Business, Tourism, Investment, or related fields. A Master’s degree is preferred.
• Minimum of 7-10 years of experience in business development, investment, tourism, or a related field, with a focus on supporting startups and facilitating international expansion.
• Proven track record in building strategic partnerships and networks with global companies, particularly in Southeast Asia
• Strong understanding of the Southeast Asian investment market and startup ecosystems.
• Excellent written and spoken English. Knowledge of Korean would be an advantage.
• Strong communication, organizational, and leadership skills.
• Ability to manage multiple projects simultaneously and work independently.
• Experience in event management is an added advantage.

How to Apply
Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to [email protected] by 15/1/25.

Essential Duties and Responsibilities

- In charge of Administration

- Management of promoting Japan as a tourism/MICE destination through online/offline campaigns and trade fairs to Singapore market

- Collecting and acquiring knowledge related to the market in charge, grasping issues, considering countermeasures

- Supporting Executive Director, assigning tasks to subordinates, and providing guidance to them

- Planning and implementing several projects for Singapore market

- Collecting and analyzing data & information about Singaporeans’ travel trend to Japan

- Other ad hoc duty will be assigned

Requirements

- Bachelor’s Degree and above required

- Full-time work

- Have business-level skills in Word, Excel, and PowerPoint

- Have a practical experience and a knowledge of inbound tourism in Japan and management work in Japan

- Have a native-level Japanese language proficiency which is sufficient to communicate with relevant parties and laws, internal regulations, and other relevant parties in Japan

- Have a skills of conversational level English which is necessary to carry out work in Singapore- Have broad-range of knowledge about Japan and its tourist attractions based on your experience in Japan

- Have a responsibility and fairness as a person in charge of office administrative work

- Always plan ahead, have accuracy of work, work promptly and have negotiation and presentation skills

- Ability to multi-task and work as a team

The above duties and requirements are subject to change, including some supplemental additions to the above.

Monthly salary mentioned below includes the housing allowance which can be maximum $3,980.

Remuneration will be determined according to JNTO regulations.

Interested applicants are invited to send a resume by 1:00 PM (SGT) on 15 Nov 2024.

Required to attend the interview for the next screening process which will be held for 1 hour designated from 18 to 22 Nov 2024.

about the company

Our client is a leading luxury hospitality and lifestyle brand, offering luxury wellness and health services. Based in Singapore, they have established their brand and have expanded to various global and regional locations. They are looking for an Operations Director to lead, manage and drive the day to day operations, staff and performance of their Singapore based business at their hotel.

about the job

In this role, you will be working closely with senior management and your responsibilities include:

• Overseeing and driving day to day operations of the wellness, spa and fitness center, including but not limited to: operational strategies, facility and staff management, and ensuring daily efficiency and productivity
• Managing financials of the center, which entails the operational budget, expenses, financial reports and forecasts for profitability
• Being responsible for overall customer satisfaction, overseeing membership and sales to ensure that the brand is represented well
• Upholding and establishing high service and customer standards, ensuring consistency across the team in these aspects, to deliver best experience to customers

skills and experience required

• 10+ years of experience in operational management roles in spa or wellness center, preferably in hospitality/hotels
• Keen passion in the health and wellness industry, with experience and knowledge with operational systems and financial budgeting
• Knowledge of the industry top standards and compliance in the health and wellness space

ROLE OVERVIEW

The role of HR Director, Mandala Group is responsible for the smooth and profitable operation of the company’s human resource department.

Supervise and consult management on strategic staffing plans, compensation, benefits, training and development, budget, and labour relations.

Develop a culture that enables employees to perform according to Mandala’s Vision. Mission. Values.

Effectively plan, design, develop, and evaluate human resource-related initiatives that support organizational strategic goals.

Lead performance management, talent assessment, and effective labour relationships, including negotiating and administering labour agreements.

Supervise staff and report to the Board of Directors on issues regarding implementing policies and procedures, the safety of the workforce, recruiting and hiring high-performing employees, labour legislations, and other human resources issues.

Direct the development and implementation of organizational development programs, employee orientation and training programs, benefit plans, policies and guidelines, database management procedures, equal opportunity employment programs, and employee record and documentation policies.

Evaluate effectiveness through compiling and analyzing data and distributing various reports on HR metrics to ensure needs are met.

Ensure compliance with local laws and industry regulations, advising department managers on legal implications of HR issues related to discipline and employee grievances.

Plan and oversee the HR department budget.

KEY OBJECTIVES & DELIVERABLES

HR Strategy, Leadership, and Coordination

· Develop a strategic approach to human resources and execute these strategies.

· Lead and support a continuous change agenda advising on people's decisions to drive effectiveness.

· Ensure that HR issues are given full consideration in all decision-making.

· Work to develop appropriate human resource policies and standards to ensure effective, fair, and equitable management of employees throughout the organization.

· Provide advice, information, and support across the organization on HR policies and procedures in line with best practices.

· Focus on the continuous improvement of HR processes and procedures.

· Prepare reports for management in relation to employee turnover, new hires, resignations, training and development, etc.

Recruitment

· Ensure that the recruitment standards are professional and rigorous and maintained at the highest practicable level.

· Involvement in senior-level resourcing, including interviewing candidates and completing onboarding.

· Build a strong talent pipeline with the Regional and International HR Teams.

· Stay abreast of market data for salaries to assist with salary planning and benchmarking for new roles.

Talent Management & Retention

· Execute talent, retention, and succession planning initiatives.

· Work with the HR Teams on Talent Management Strategy and the annual Career Path Assessment process.

· Support, communicate, and advise senior management on their talent development initiatives.

· Ensure the Mandala Vision. Mission. Values. resonate throughout any HR initiatives.

Compensation, Benefits, and Commissions

· Analyse trends in compensations and benefits to ensure the organization attracts and retains top talents.

· Work closely with the C-suite and Directors to implement a Commission and Incentive Scheme Structure for all levels of the Organisation to promote Performance Excellence and reward the team’s professional achievements.

Training and development

· Propose a HR Strategy and Budget for Team Professional Development.

· Coach and empower all Regional and International HR Teams to work alongside the Departmental Managers to execute approved training programs.

Performance Management

· Oversee the performance management of the employees through the HR Teams, including job description formulation, assessments, and promotions.

· Implementing performance appraisals, training, and feedback across the Organisation quarterly and annually.

· Drive best practice and act as counsel to Management on all issues of employee performance.

Legal and Compliance Practices

· Ensure up-to-date employment policies align with local legislation across all territories.

· Continual policy and process development, and amending and implementing policies and procedures in line with employment law regulation.

OTHER INFORMATION

THE RIGHT PERSON

· A passion for hospitality and delivering exceptional lifestyle experiences.

· Great attention to details.

· Extremely disciplined and focused to achieve agreed targets within given deadlines.

· Broad thinker.

· Able to understand the business and apply consistency and value-adding HR initiatives.

· Experience in driving change and integration.

· Quick thinking and comfortable in a creative setting and a fast-paced environment where each day brings new challenges and rewards.

· A self-starter; happy to pitch into the day-to-day necessary tasks and prioritize long-term projects.

· Excellent work ethic and grounding of discretion and confidentiality.

· Commercially astute.

· Able to interpret and analyze numerical data and information.

· Degree in Human Resources Management or related field advantageous.

THE RIGHT EXPERIENCE

· 10+ years’ experience in HR, preferably in a multinational marketing/communications company.

· Strong Regional experience across South East Asia.

· Up-to-date knowledge of HR policies, processes, and tools across the region

· Good verbal and written communication skills to communicate with multinational network individuals and the local agency.

· Proven experience with HR systems.

The role reports to: Board of Directors.

Key Responsibilities:

• To work alongside the Head of AST in planning, organising, directing and co-ordinating Advisory business plan objectives, and leading execution of Advisory mandates, across SEA, HK, South Korea, China and the Maldives.
• To support the Head of AST in the origination, execution and overall co-ordination of Strategic Transaction mandates across SEA, HK, South Korea, China and the Maldives.

Advisory

• Execute advisory work relating to a variety of mandates, including hotels, motels, student accommodation, hotel operators, tourism organizations, airlines, cruises, golf courses, and branded residential. The advisory work could include, but is not limited to, feasibility, market or asset reviews, entry or expansion strategy, divestment or reinvestment options, value enhancement assessments, and general industry advisory. This will involve partnering with the CBRE Asset Management, IP, Valuation and Consulting teams on certain mandates, and potentially external third-party experts.
• Develop and own rigorous advisory report templates, financial models and data analysis methods which demonstrate a strong level of understanding of the core criteria necessary in to evaluate the subject matter, and a high degree of comfort with data gaps and ambiguities.
• Develop and implement marketing strategies to source new clients and mandates and maintain/strengthen relationships with a wide network of key industry stakeholders, utilizing activities such as cold calling, mail-outs, attending networking functions, and proactively seeking to increase personal knowledge of the market (focus on trends / opportunities).

Strategic Transactions

• Support the Head of AST in building out and growing a Strategic Transaction service line. This could include hotel portfolio sales, brand company buy and sell side mandates, merger and acquisition mandates, brand partnership advisory, capital raising mandates, and other hotels and hospitality transactions that require or leverage the team’s industry and capital markets knowledge, experience and networks.
• Origination and execution of Strategic Transaction mandates will require you to leverage your industry, technical and other relevant knowledge and skills to undertake financial and business analyses, package up and articulate ideas, rationales, conclusions and recommendations in the form of Powerpoint presentations, memos, emails, in-person discussions, etc.
• As required support the broader CBRE capital markets teams on hotel transactions as required, under the guidance of the Head of AST.

Branded Residential

• Support the Head of AST in building out and growing a Branded Residential Advisory service line.

Asset Management

• Support the Head of Asset Management, Asia on selected Asset Management assignments, which could include managing certain hotel mandates, as guided by the Head of AST.

Personal Requirements

• Commitment to playing an active role in setting up and growing a new business line within CBRE – understanding the vision laid out by Senior Managing Director, Hotels and Hospitality, Head of AST, and other relevant senior team members, supporting the execution of strategies laid out, contributing new ideas, challenging assumptions and engaging in constructive discussions around how to grow the business
• To manage, develop and mentor junior team members to build a successful and influential hotel team; and actively coach and advise the wider team as this is integral in the achievement of the AST objectives;
• Develop and maintain close relationships with internal and external key clients and a network of other hotel and hospitality practitioners;
• Actively contribute to team meetings demonstrating a willingness to share ideas.
• Participate in Industry specific professional association activities;
• Be recognised as a specialist in the delivery of advisory services to clients;
• Always act legally and within the parameters of accepted business practice. Undertake no course of action that may result in legal action against CBRE or otherwise bring the company into disrepute;
• Promote the broader CBRE business when dealing with clients and to be aware of cross selling opportunities within the business;
• Be aware of changing legislation and circumstances which impact on providing the most current and accurate advice to clients and ensure that all staff attend the required training to maintain this level of professionalism;
• Ensure CBRE specific systems are updated regularly with client and market information.
• This role requires travel across the region.

Experience:

• Minimum 10 year’s experience in Hotel Advisory Services with a demonstrated ability to manage and mentor staff.

Required Knowledge & Skills:

• Superior attention to detail and ability to remain task focused;
• Excellent knowledge of the Hotel and Tourism industry;
• Sound understanding of corporate finance fundamentals and basic accounting concepts in order to analyse financial data;
• Superior organisation skills and ability to work to strict deadlines;
• Logical and analytical thought processes;
• Ability to manage multiple projects and clients;
• Demonstrable confidence and maturity in communication and have the ability to build effective relationships with clients and colleagues;
• Excellent written and oral presentation skills;
• Advanced level in core Microsoft packages – particularly Word, Excel, Powerpoint and Outlook.

Qualifications:

• Tertiary qualifications in a property or hospitality related discipline.

Key Responsibilities:

• To work alongside the Head of AST in planning, organising, directing and co-ordinating Advisory business plan objectives, and leading execution of Advisory mandates, across SEA, HK, South Korea, China and the Maldives.
• To support the Head of AST in the origination, execution and overall co-ordination of Strategic Transaction mandates across SEA, HK, South Korea, China and the Maldives.

Advisory

• Execute advisory work relating to a variety of mandates, including hotels, motels, student accommodation, hotel operators, tourism organizations, airlines, cruises, golf courses, and branded residential. The advisory work could include, but is not limited to, feasibility, market or asset reviews, entry or expansion strategy, divestment or reinvestment options, value enhancement assessments, and general industry advisory. This will involve partnering with the CBRE Asset Management, IP, Valuation and Consulting teams on certain mandates, and potentially external third-party experts.
• Develop and own rigorous advisory report templates, financial models and data analysis methods which demonstrate a strong level of understanding of the core criteria necessary in to evaluate the subject matter, and a high degree of comfort with data gaps and ambiguities.
• Develop and implement marketing strategies to source new clients and mandates and maintain/strengthen relationships with a wide network of key industry stakeholders, utilizing activities such as cold calling, mail-outs, attending networking functions, and proactively seeking to increase personal knowledge of the market (focus on trends / opportunities).

Strategic Transactions

• Support the Head of AST in building out and growing a Strategic Transaction service line. This could include hotel portfolio sales, brand company buy and sell side mandates, merger and acquisition mandates, brand partnership advisory, capital raising mandates, and other hotels and hospitality transactions that require or leverage the team’s industry and capital markets knowledge, experience and networks.
• Origination and execution of Strategic Transaction mandates will require you to leverage your industry, technical and other relevant knowledge and skills to undertake financial and business analyses, package up and articulate ideas, rationales, conclusions and recommendations in the form of Powerpoint presentations, memos, emails, in-person discussions, etc.
• As required support the broader CBRE capital markets teams on hotel transactions as required, under the guidance of the Head of AST.

Branded Residential

• Support the Head of AST in building out and growing a Branded Residential Advisory service line.

Asset Management

• Support the Head of Asset Management, Asia on selected Asset Management assignments, which could include managing certain hotel mandates, as guided by the Head of AST.

Personal Requirements

• Commitment to playing an active role in setting up and growing a new business line within CBRE – understanding the vision laid out by Senior Managing Director, Hotels and Hospitality, Head of AST, and other relevant senior team members, supporting the execution of strategies laid out, contributing new ideas, challenging assumptions and engaging in constructive discussions around how to grow the business
• To manage, develop and mentor junior team members to build a successful and influential hotel team; and actively coach and advise the wider team as this is integral in the achievement of the AST objectives;
• Develop and maintain close relationships with internal and external key clients and a network of other hotel and hospitality practitioners;
• Actively contribute to team meetings demonstrating a willingness to share ideas.
• Participate in Industry specific professional association activities;
• Be recognised as a specialist in the delivery of advisory services to clients;
• Always act legally and within the parameters of accepted business practice. Undertake no course of action that may result in legal action against CBRE or otherwise bring the company into disrepute;
• Promote the broader CBRE business when dealing with clients and to be aware of cross selling opportunities within the business;
• Be aware of changing legislation and circumstances which impact on providing the most current and accurate advice to clients and ensure that all staff attend the required training to maintain this level of professionalism;
• Ensure CBRE specific systems are updated regularly with client and market information.
• This role requires travel across the region.

Experience:

• Minimum 10 year’s experience in Hotel Advisory Services with a demonstrated ability to manage and mentor staff.

Required Knowledge & Skills:

• Superior attention to detail and ability to remain task focused;
• Excellent knowledge of the Hotel and Tourism industry;
• Sound understanding of corporate finance fundamentals and basic accounting concepts in order to analyse financial data;
• Superior organisation skills and ability to work to strict deadlines;
• Logical and analytical thought processes;
• Ability to manage multiple projects and clients;
• Demonstrable confidence and maturity in communication and have the ability to build effective relationships with clients and colleagues;
• Excellent written and oral presentation skills;
• Advanced level in core Microsoft packages – particularly Word, Excel, Powerpoint and Outlook.

Qualifications:

• Tertiary qualifications in a property or hospitality related discipline.