The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 12 years’ relevant experience with at least 5 years at a management level.
• Excellent communication skills in English and ability to communicate in a second language would be an advantage.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Possesses good working knowledge of budgets, forecasting, profit and loss statements.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyzes and resolves problems, and exercises good judgment.
• Prioritizes and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Flexible and able to embrace and responds to change effectively.
• Attentive to details including grooming standards and obsessed by quality and service excellence / guest experience / emotional luxury.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

• Location: Hougang

• Responsible for maintaining full set of accounts (AP, AR and GL) and audit schedules
• Quarterly GST preparation
• Housekeeping and filing of finance documents
• Perform month-end closing for financial reporting within timeline
• In charge of stock take and resolve any inventory discrepancies
• Assist in implementation of ERP system
• Any other ad-hoc responsibilities assigned by the management, if any

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

• Position : Sales Executive ( Outdoor)
• Office Location: Jalan Buroh ( Boon Lay )
• Salary : $3500- $4500 + Comm + Car Allowance
• Working Day : 5 days
• Working Hours: 830am- 530pm

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• The Sales Executive acts as the points of contact with the customers, portraying professionalism and confidence that delivers the ultimate in customer service.

• Interact with clients, vendors & visitors in a professional manner.

• Follow up with the existing accounts, contractors and engineers.

• Cold call on projects and companies that come across out in the field.

• Submit weekly sales run sheet, detailing visit to clients, projects, follow up site demo etc.

• Technical presentations to contractors and engineers upon full product training and support given.

• On-site technical site installation training to be given to contractors and engineers when requested

• Weekly sales meeting on current and potential sales.

• Follow up with contractors / engineers/architects / developers on new or existing projects

• Follow up on contacts enquiries.

• Other duties as assigned

Requirements:

• Candidate must posses at least primary/ secondary school o level , professional certificate/ NITEC / Diploma in any field

• With knowledge of the construction industry preferred

• Have good sales record

• Working location: Pasir Panjang Road
• Working Days: 5 days work
• Working hours : 9am - 6pm
• Salary Range: $3500 to $4200

Responsibilities:

• New product planning:

- Ideation: generate, develop, curate and prioritise ideas.

- Organise and define requirements based on market data and customer insights.

- Analyse industrial trends and do technology assessment.

- Evaluate scientific information to generate concepts for new product innovations; define product features.

- Define product competitive positioning and unique selling proposition (USP).

- Prepare and execute new product development (NPD) plan, ensuring processes occur within the

necessary timeframes to deliver a product to market.

- Align cross-functional Scrum team through Agile methodology.

• New product development (NPD):

- Source for contract manufacturers and liaise with engineers/ formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

- Review formulas and ingredient/ design statements for new product that is compliant with regulations.

- Conduct or work with contract manufacturer for efficacy assessment, literature review, product trial and testing.

- Work with contract manufacturers for safety assessment and stability study of products.

- Define critical attributes of final products, work with Quality team to finalise product master specifications and list of required lab tests.

- Work with Regulatory Affairs to finalise label text of products and with designer for packaging design.

- Technical resource for Regulatory Affairs, including providing technical document such as formula, raw material COA, efficacy, stability and safety information.

- Research market prices, create accurate product costing data and propose product pricing.

- Present new product for management’s review.

• New product introduction:

- Technical resource for Marketing, including providing technical brief or info sheet of product.

- Conduct product training as part of professional education to regional trainer/ marketing team and key leaders of salesforce.

• Post-launch product management:

- Reassess industry movement and re-evaluate competitor actions.

- Analyse product performance, profit and loss, and identify actions required.

- Manage incremental improvement for existing products.

- Liaise with contract manufacturers for necessary formula-related matters.

- React to necessary corrective and preventive actions (CAPA) raised by Quality.

• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements:

• Degree in Nutrition, Pharmaceutical Science or relevant.
• Preferably with some experience in product development/ management in the dietary supplement and health food industry.
• Product/ project management experience; planning & time management experience.
• Travelling is expected.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Salary: S$3500

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown

Contract Period: Yearly renewable based on performance and business needs

Job Responsibilities:

The role responsibilities:

• Reports directly to the Quality Service Experience Manager (QSM)

• Responsible in providing excellent service to all customers

• Handle mailbox enquiries and resolve customers issues via email communication and personalised calls

• Ensure accuracy of data collected from the customers

• Maintain and update the survey database with proper notes indicated in the system

• Responsible for distributing enquiries and follow ups to relevant teams, stakeholders and departments

• Fulfil the service level agreement by responding to all emails within 3 working days turnaound time and ensure prompt follow up on cases

• Provides daily email summary report to the QSM

• Escalate to the QSM on challenging issues or complaints received through mailbox channels

• Work closely with inbound/outbound Project Experience managers in developing quality service operational SOPs and processes

• Analyses service quality across the contact centre and provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence

• Using various data such as contact centre daily service level, customer satisfaction, surveys data accuracy and call/complaint logs to develop strategies and techniques which enhances the overall effectiveness of the contact centre operations

• Train and guide employees to create a culture of service excellence

• Any other ad-hoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience providing training or audit

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

• Working Hours: Mon-Fri
• Working Days: 9am-6pm
• Salary: $2000-$2300
• Location: Kaki Bukit Ave

Responsibilities:

• Responsible for Billing process, issuance of Delivery Order and Sales Invoices.
• Liaise and coordinate with sales teams on order processing and delivery arrangement.
• Collaborate with warehouse to ensure timely delivery. Ensure all orders are delivered to customers within the timeframe.
• Issue PO to vendor and follow up on the scheduled delivery.
• Manual updates of stock balance in Excel. Coordinate with warehouse team on stock balance.
• Prepare meeting minutes and disseminate to relevant parties.
• Attend to phone calls and email queries.

Requirements:

• Well versed in MYOB, MS Excel, MS Office, MS Word
• At least 1 year(s) of working experience in the related field is required for this position.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Singapore Based (Gul Crescent - Company Transport @ Chinese Garden, Lakeside, Boon Lay)
• 5 Days Monday - Friday | 8.15am - 5.45pm
• Salary - $3,000 - $4000 + Commission ( Transport allowance $1,020; Mobile allowance $70)
• Polytechnic Diploma or equivalent; in a business associated, nursing or healthcare related field preferred; Preferably hold a Class 3 driving license and own a car.
• Career Progression Opportunities

The role is to market Professional & Commercial Cleaning equipment, accessories & tools, chemicals, and other consumables to a diverse range of corporate customers, but with an emphasis on healthcare related sectors.

Responsibilities:

• Serve existing assigned accounts and prospect potential new customers
• Learn & familiarise our products well, understand users’ needs, and so be able to offer solutions and assistance to meet their requirements
• Perform hands-on product demonstrations, as well as occasionally conduct presentations to mid-size audiences including management levels

Requirement:

• Polytechnic Diploma or equivalent; in a business associated, nursing or healthcare related field preferred.
• Experienced in corporate/commercial sales, or facilities’ operations, especially in a healthcare related setting.
• Preferably hold a Class 3 driving license and own a car.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Singapore Based (Bukit Batok)
• 5 Days - 8.30am – 6pm
• Salary - $2,000 - $3,000 Basic + Commission + Transport Allowance + AWS
• At least 2-5 years of sales experience in the logistics industry; Diploma in Logistics/Supply Chain Management/Shipping or a related field.
• Career Progression Opportunities

Company Overview

• A resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.
• We deliver all types of cargoes to just about any destination promptly and cost effectively.
• Our philosophy is to provide personalised and high-quality freight services to our corporate and individual customers worldwide.

Responsibilities

• Cold calls to prospects & sales visit
• Prepare monthly sales report
• Promote international air and ocean services
• Achieve sales target
• Identify potential clients and develop new accounts
• To manage sales and daily logistics duties
• Ensure high customer satisfaction
• Conduct Marketplace and research
• Identify and enlarge targeted customer base
• Ensure smooth freight service from pick up to delivery
• Other ad-hoc duties as assigned by the Manager.

Requirement

• Diploma in Logistics/Supply Chain Management/Shipping or a related field
• Proficient in Microsoft Office
• At least 2-5 years of sales experience in the logistics industry
• Prior experience with shipping sales would be advantageous

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are looking for an Executive Assistant to support our Regional Head of Corporate Development. This is a 12-months contract role with an opportunity to renew or convert to permanent full-time role, subject to performance and business needs.

About the Role

As an Executive Assistant, your responsibilities include the following:

• Complete management of calendar/schedule including logistical arrangements (ie. internal/external meetings, events, business lunch & dinners, taxi reservations etc)
• Planning / Management of travel - overseas & domestic (i.e. air travel, car travel, taxis, hotels, etc)
• Management of all documents that require signature and/or approval
• Management of business expense receipts and expense claims proxy
• Communications with global mobility & relocations services provider regarding immigration, house insurance, rent, residence cards, visas, and matters for international assignment
• Creation and management of emails & communication to partners, contacts, customers and internal communications to staff and leadership on behalf
• Ordering business card and maintaining contact lists
• Supporting TR entities directorships paperworks with finance and legal
• Any other ad-hoc tasks including supporting site related events

About You

As an Executive Assistant, you should ideally possess:

• Minimum 2-3 years of relevant work experience
• Pleasant disposition, ability to work independently and within a team
• Strong people skills, good social awareness and sensitivity within group and private settings
• Detail-oriented, strong time management and organisation skills, and comfortable with admin paperwork and systems
• Strong written and verbal communication in English is critical

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Salary: up to $4800

Working Days & Hours: Mon-Fri Office Hours

Location: Buona Vista

Job Description:

Talent Acquisition:

• Partner with department heads and hiring managers to understand their manpower needs and provide guidance on recruitment best practices.
• Develop and implement effective manpower planning and recruiting strategies aligned with the organisation’s goals and workforce planning needs.
• Manage the full-cycle recruitment process, including sourcing, interviewing, and onboarding.

Performance Management:

• Support in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Engage division heads and managers on employee performance issues and provide advice on HR related matters.

Employee Engagement and Retention:

• Develop and implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.

HR Projects and Processes:

• Execute and oversee HR projects, systems, and processes to match business requirements and objectives.
• Review existing HR processes to identify areas of improvement and drive initiatives that contribute to the overall HR efficiency and effectiveness.
• Ensure compliance with relevant labour policies, employment laws, and legislations.

Job Requirements: Min Degree in Human Resources/Business or similar w min 5 yrs of relevant experience, preferably in healthcare/public sector

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]