Sales Supervisor Duties & Responsibilities:

• Provide effective leadership to the sales team, guiding, motivating, and ensuring overall team success.
• Develop and implement strategic sales plans to achieve and exceed sales targets.
• Monitor individual and team performance, providing feedback and implementing improvement strategies.
• Train new team members and provide ongoing coaching to enhance sales skills and performance.
• Foster clear communication within the team, ensuring everyone is aligned with goals and objectives.
• Oversee customer relationships, address concerns, and ensure a high level of customer satisfaction.
• Generate and analyze sales reports, providing insights for decision-making and strategy refinement.
• Collaborate with cross-functional teams, marketing, and upper management to align sales strategies with overall business objectives.

Sales Supervisor Requirements:

• A bachelor’s degree in business administration, marketing, or a related field.
• Demonstrated success in a sales leadership role, showcasing effective team management and achievement of sales targets.
• In-depth knowledge of sales processes, strategies, and market dynamics to guide and support the sales team effectively.
• Strong leadership abilities, including the capacity to motivate, mentor, and lead a sales team to success.
• Excellent communication skills, both verbal and written, for effective team communication and collaboration.
• Analytical mindset to interpret sales data, assess team performance, and make informed decisions for strategy enhancement.
• Customer-centric approach with the ability to maintain positive customer relationships and address issues promptly.
• Strong problem-solving capabilities to navigate challenges and obstacles that may arise in the sales process.
• Ability to collaborate seamlessly with cross-functional teams, marketing, and upper management to align sales strategies with overall business goals.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

· Proven work experience as a Beauty & Wellness sales executive or similar role

· Good knowledge of beauty treatments and products (e.g. for skin care)

· Basic bookkeeping knowledge

· Excellent organizational skills

· Ability to handle customers’ requests and complaints with grace

· Holding relevant Certifications in Beauty Industry

· Additional certification in Beauty Therapy or Cosmetology is a plus

Responsibilities

· Oversee daily salon operations

· Hire and train Beauticians, as needed

· Organize employees’ shifts, considering peak times and seasonality

· Order beauty products, like creams and essential oils and replenish stock

· Arrange for regular maintenance services for all equipment

· Apply hygiene practices across all beauty stations and treatment rooms

· Ensure all beauty treatments meet high quality standards

· Maintain staff records, including salaries and working schedules

· Promote services, products and discounts on social media

· Receive payments from clients and track all transactions

· Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

· Run online competitions and offer discount packages to attract new customers

· Able to work night shift and split shift

· Able to work OT on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyse key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

• To Manage daily site activities during the site installation works.
• You are expected to regularly visit sites to check on progress, site issues and coordination.
• you will be in-charge of scheduling and organizing manpower & resources at site to fulfil completion date for the project.
• At least 3 Year(s) of working experience in the related field is required for this position, experience in metal works more welcome.
• Attend meeting with Main Contractor or Client
• Prepare weekly/monthly Work Progress report to Projet Manager.

• Work on weekend and PH whenver required

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Responsibilities

• Production and warehouse operations planning and coordination, transportation, storage, and delivery of goods
• Responsible for ensuring that material allocations for the daily production schedule are completed daily
• Oversee aspects of raw material processing and manufacturing, product storage, movement of products among outlets and retail partners, and maintenances
• Each of these steps requires ensuring that costs are minimized while maintaining high quality in the finished product
• Process orders and oversees cycle of order fulfilment. Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely
• Responsible for maintaining proper equipment listing, inspections of outlet equipment and reporting on maintenance issues
• Carry out preventive and corrective maintenance work and supervision of contractors and inspecting completed works
• Picking, packing and labelling of outgoing stock based on delivery order and ensure they are accurate before being delivered
• Place and stack stock in proper manner at assigned locations
• Receive and inspect all incoming stock
• Oversee the work area's cleanliness, safety, and overall compliance with regulations and tariffs
• Complete paperwork including work orders (weekly production requirements), Return shipping orders (sales return orders), assembly orders; transfer orders and marketing promotion products inventory.
• Supervise loading, unloading and distribution of packages, including worker schedules.
• Oversees inventory of goods and doing monthly; quarterly and yearly cycle counts
• Managing the Maintenance of Equipment and Machines
• Monitoring 3PL shipping performances (ninja van; simply post)
• Managing 3P warehousing and store
• Undertake any other ad hoc projects

Requirements

• A Certificate / Diploma in Logistics or Warehouse Management
• Minimum 2 years’ experience from Retail (or FMCG) warehouse management, preferably with documented experience in retail operations
• Physically fit to load/unload goods
• Attention to detail
• Must be competent in using computers and software to track various aspects of the supply chain
• Must have a high capacity and ability for planning and organization
• Procedural mindset - ability to analyse data and understand connections
• Organizational skills - organized and have good multi-tasking and time management skills
• Ability to work effectively in a team environment with limited guidance from Management
• Problem-solving skills - ability to resolve problem locally and remotely and to escalate when necessary

Job Description

To follow and understand works as per approved procedures, project specification and drawings for structural components for shop fabrication as per construction sequence and schedule.

To ensure compliance to HSE regulations and requirement.

To supervise the relevant sub-contractors to ensure the major output within the stipulated schedule without scarifying the HSE & Quality requirements.

• To prepare constructability slide and co-ordinate with other discipline about construction sequence•
• To conduct the daily tool box briefing with subcontractors to comply the project requirements.
• To coordinate the subcontractor's supervisor regarding daily man power allocation and schedule the activities
• To ensure all the workers follow our HSE policies and requirement.
• To attend the PSCC meeting and coordinate incompatible activities without any HSE issues and apply necessary Permits (PTW) and ensure the PTW is approved before commencement of works.
• To check all the activities to be done with proper Risk assessment and method statement and briefed all the workers involved in the job.
• To raise the NSI request forms for Project and temporary materials whichever not captured by EDD.
• To raise the E12 to EDD if required for any technical issues at site activities.
• To co-ordinate with EDD engineers / Clients for the shop /site related construction activities.
• To participate weekly PMT Meeting & sub-contractor meeting to meet the weekly and monthly progress as per planned schedule.
• To monitor the sub-contractor QC's checks and NDT checks shall happen as per project specification.
• To conduct internal audit and ensure the subcontractor's documents are latest.
• To send the progress status to Project engineer weekly or send to planning department for the Progress.
• To ensure all shop fabricated items shall be followed by release note system.
• To ensure the display board with relevant & latest WPS at all time in the Shop or Erection sites.
• To Ensure electrode store equipment's that all are calibrated/ monitor and supervise of the electrode store man / monitor and keep a record of daily consumables of electrodes / FCAW wires / SAW wires / Gouging carbons & sufficient available stock.
• To monitor gas consumption and notify to stores department to raise NsI as and when required.
• To attend Toolbox meeting in time particularly in the weekend and nightshift and hand over the activities with return forms.
• To Monitor the day shift and night shift Progress and allocate the jobs under his subordinates.

Job Requirements

• 5 -7 years of experience
• Good computer knowledge
• Day & Night shift with extendable working hours
• Good experience in EPC Projects for Oil & Gas, offshore Renewables & System

- Prefer have painting work experience ( one to two years)

- Have good time management and flexible

- Able to understand and speak moderate english

- Able to work various places

- Able to work independently

- Able to work under pressure

- To carry out any other duties when directed by the Superior.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

• Hires, coaches, reviews, supervises, and terminates assigned employees, or makes effective suggestions and recommendations that are given particular weight regarding the employment status of assigned employees.
• Schedules, assigns, and plans the work of carpentry shop personnel performing a variety of carpentry projects.
• Plans and develops work schedules, equipment usage schedules, priority of carpentry expenditures, and procedures for equipment maintenance.
• Estimates material and labor.
• Monitors the acquisition and use of materials.
• Maintains time, payroll, and material records, and submits reports.
• Trains or informs employees of new work methods or procedures, changes in safety regulations, work policies, construction codes, and the like.
• Ensures budgeting guidelines are met; prioritizes shop expenditures and assists in preparation of capital and operations budgets.
• Interprets University and department policies to assigned personnel and enforces safety regulations and adherence to proper codes and standards.
• Reviews plans and specifications for future buildings, and inspects new buildings to ensure quality work and code and specifications compliance.

Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

Tookitaki, a global leader in AI-driven regulatory compliance solutions, is seeking a Finance Manager to streamline financial operations, ensure compliance with international financial standards, and support strategic decision-making. As we scale rapidly across geographies, we need a finance leader to strengthen our financial backbone, manage complexities, and drive operational excellence. This role is pivotal in enabling Tookitaki’s growth while maintaining fiscal discipline and transparency.

Roles & responsibilities:

• Accounting :
  • Full Spectrum Finance Responsibilities: Handle all finance-related tasks independently.
  • Full Set Accounting: Manage bank reconciliation, accounts receivable, accounts payable, fixed assets, cash forecasting, month-end closing, and financial reporting, including group consolidation.
  • Policy Management: Implement and manage policies, transfer pricing mechanisms, time tracking systems, and intercompany invoicing.
  • Cash Flow Forecasting: Prepare cash flow forecasts for the India entity.
  • Tax Responsibilities: Prepare quarterly GST returns, employee tax returns, and address all queries related to the Indian entity.
  • Bank Liaison: Manage banking matters.
  • Consultant Coordination: Work with consultants and service providers on tax (direct and indirect) and statutory law matters (including but not limited to Company Law, PF, FEMA).
  • Statutory Audit Management: Lead and manage the statutory audit process from start to finish, addressing queries and interpreting reporting standards.
  • Payroll and Vendor Payments: Process monthly payroll, expense claims, and vendor payments.
  • Group Consolidation Potential: Possibility to take charge of the entire group consolidation.
• MIS & Analysis Reporting :
  • Financial Performance Reporting: Provide management reports on various aspects of financial performance.
  • Revenue and Cost Analysis: Conduct detailed analysis of revenue and costs to provide insights for informed decision-making.
  • Ad Hoc Duties: Engage in additional tasks beyond accounting to enrich and grow your experience.

Requirements:

• 8+ years of experience in financial management.
• Strong understanding of global accounting standards (GAAP/IFRS) and financial regulations.
• Proven experience in managing financial operations in a high-growth, global startup environment.
• Proficiency in financial management tools and ERP systems (e.g., SAP, Oracle, Netsuite, XERO).
• Excel Proficiency: Excellent knowledge of Excel, which is used extensively.
• Attention to Detail: Meticulous with strong attention to detail.
• Interpersonal Skills: Good interpersonal and communication skills.
• Excellent analytical, leadership, and communication skills.
• Strong ability to work in a fast-paced, dynamic environment.

Introducing Tookitaki

Tookitaki: The Trust Layer for Financial Services

Tookitaki is transforming financial services by building a robust trust layer that focuses on two crucial pillars: preventing fraud to build consumer trust and combating money laundering to secure institutional trust. Our trust layer leverages collaborative intelligence and a federated AI approach, delivering powerful, AI-driven solutions for real-time fraud detection and AML (Anti-Money Laundering) compliance.

How We Build Trust: Our Unique Value Propositions

1. AFC Ecosystem – Community-Driven Financial Crime Protection The Anti-Financial Crime (AFC) Ecosystem is a community-driven platform that continuously updates financial crime patterns with real-time intelligence from industry experts. This enables our clients to stay ahead of the latest money laundering and fraud tactics. Leading digital banks and payment platforms rely on Tookitaki to protect them against evolving financial crime threats. By joining this ecosystem, institutions benefit from the collective intelligence of top industry players, ensuring robust protection.
2. FinCense – End-to-End Compliance Platform Our FinCense platform is a comprehensive compliance solution that covers all aspects of AML and fraud prevention—from name screening and customer due diligence (CDD) to transaction monitoring and fraud detection. This ensures financial institutions not only meet regulatory requirements but also mitigate risks of non-compliance, providing the peace of mind they need as they scale.

Industry Recognition and Global Impact

Tookitaki’s innovative approach has been recognized by some of the leading financial entities in Asia. We have also earned accolades from key industry bodies such as FATF and received prestigious awards like the World Economic Forum Technology Pioneer, Forbes Asia 100 to Watch, and Chartis RiskTech100.

Serving some of the world’s most prominent banks and fintech companies, Tookitaki is continuously redefining the standards of financial crime detection and prevention, creating a safer and more trustworthy financial ecosystem for everyone.

1. Supervise multiple teams of cleaners in multiple cleaning projects while ensuring service quality delivery and safety.

2. Assist in the planning of cleaning service operations work plans, incident management, and managing inventory of the cleaning equipment and materials used in multiple project sites.

3. Provide guidance to the cleaners.

4. Communicate with stakeholders.

5. Able to multi-task.

6. Monitor and manage cleaning services and teams

7. Ensure adherence to safety measures during cleaning operations.

8. Submit cleaning reports to management.

9. Manage inventory, equipment, and maintenance schedule

Manage cleaning related incidents

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Understand customer needs and offer solutions and support

Organize and coordinate sales representatives schedules

Research potential leads from business directories, web searches, or digital resources

Recruit, hire, and train new sales representatives

Receive and report on all sales leads

Supervise sales representatives and assistants

Answer potential customer questions and follow-up call questions

Work with sales team when closing sales

Track weekly, monthly, and quarterly performance and sales metrics

Meet all sales quotas and goals

Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Somma is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Running a section of the restaurant effectively and ensuring consistency throughout service
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.