Total 3 Senior Executive financial advisor job vacancies in d08 little india

Customer payment advisor | 5.5 Day | Jalan Besar|

Responsibilities:

- Manage and provide customer service support via phone call, Live chat /emails to clarify the payment details and remind clients to make payment

-Understand customers' needs and provide alternative payment plan to aid client’s situation (i.e. dates/amount)

-Handle customer queries & promote RON renew

-Understand and review customers background (such as CPF, income tax, car leasing, credit bureau etc.) and advice whether customers are suitable for installment plan.

-Any ad-hoc duty assigned by the management.

Requirements:

- Good communication skills.

- No prior experience needed, on-job training would be provided

- Have instant message and telephone etiquette

- Ensure each customer is provided with exceptional service

Job Highlights

· Build relationships with clients

· Career Advancement

Job Responsibilities

Acquire and manage a pool of clients’ investment portfolios

· Understand clients’ financial objectives and investment requirements

· Provide information and comparisons for clients to make informed decisions

· Building and maintaining long-term relationship with clients

· Developing own network with new and existing clients

· Assist clients on their wealth accumulation and protection needs

· Provide recommendation to help clients meet their financial goals and needs

Job Requirements (MAS)

· At least 21 years old

· A full certificate in GCE 'A' Level, International Baccalaureate Diploma qualification, Diploma awarded by a Polytechnic in Singapore or equivalent

· Driven and ambitious to succeed

· Highly Client-focused and people-oriented

· Candidates with sales & investment experience will be highly preferred.

· Candidates with experience will be considered for a senior role

We are looking for Senior Technical Advisors for Epic’s software in connection with the implementation of Epic’s integrated suite of healthcare software for its customer in Singapore. Duties will include testing the customer’s workflows within the software, providing troubleshooting assistance for Epic’s software applications, including assisting in diagnosing and isolating the probable cause of technical problems and modifying the software, if necessary, to fix the problems. You might also assist the customer with configuration, and provide recommendations to optimize the customer’s use of the software.

Job requirements:

· Bachelor’s degree or higher (any major)

· 2+ years in technical support for Epic software, including supporting customer(s) through an Epic software go-live and a version upgrade, and completing the associated testing

· Hold appropriate Epic certifications in:

-A major Epic software application

-Chronicles and Cache programming

Skills and competencies:

· Demonstrated interpersonal communication skills

· Hold strong project management competencies including team coordination and problem solving skills

· Strong technical aptitude (must pass Epic’s standard pre-hire assessment test for the role)

· Demonstrated judgment in handling escalations