Job Description

• Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider
• Position Title: Customer Service Supervisor/Assistant CS Manager
• Working Location: Ubi
• Working Hours: 5.5 days (Monday – Friday 8.30am – 5.30pm, Saturday 8.30pm – 12pm)
• Salary Package: Up to $3,200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Maintain customer service standards and protocols.
• Manage and assist a team of Customer Service Executives in handling customer inquiries and complaints.
• Identify opportunities to improve customer service levels.
• Assist in the development and implementation of new systems, procedures, or working practices to improve customer service efficiency.
• Train and mentor new and existing team members.
• Handle escalated customer complaints and issues.
• Prepare and analyze reports on customer service performance and metrics.
• Participate in customer service improvement and customer satisfaction meetings.
• Develop and maintain successful customer relationships.
• Co-ordinate with team in proposing product solutions to meet customer requirements through quotes, tender bid process and/or customer procurement process.
• Support orders confirmation and deliveries.
• Support implementation of new product launches.
• Support market strategies via social media/digital marketing.
• Prepare weekly/monthly sales and development reports on accounts and area covered.

APPLY NOW!!!

• At least GCE ‘N’/’O’ Levels or equivalent
• Minimum of 2 years of experience in Customer Service-related environment
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65607 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Restaurant / F&B Retail
• Position Title: Service Crew / Kitchen Helper
• Working Location: Chinatown Point
• Working Hours: 6 days (11.00 am – 10.00 pm)
• Salary Package: Up to $3,000 (Including OT + Allowance + Incentive)
• Duration: Permanent Role

Key Responsibilities

• Greet and attend to walk-ins
• Manage queues
• Take orders in POS system, serve customers, and clear tables
• Provide excellent F&B service to guests
• Respond promptly to customer inquiries
• Maintain a high level of customer service
• Maintain a high level of cleanliness throughout the restaurant
• Assist in checking and restocking inventory as needed.
• Assist chefs and cooks in preparing ingredients

APPLY NOW!!!

• Candidates without relevant experience are welcome to apply. Training will be provided.
• Prior working experience in the F&B industry is an added advantage.
• Comfortable with working on shift rotation.
• Staff meals are included.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65755 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Ward/ SOC/ Clinic Settings opening
• No Experience welcome
• 5/ 5.5 days work week Opening

Job scope

• Perform admission process
• Answering to patient enquirers
• Assisting with registration
• Other ad- hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

Two MICHELIN-starred Saint Pierre is a modern French restaurant located at One Fullerton & we are looking for committed & experienced individuals to join our team.

Role Description

• As a F&B Executive, the incumbent will be assisting the Restaurant Manager in the day-to-day functions of the restaurant.
• A F&B Executive should be proactive and methodical, dispensing their duties with a smile to ensure that they provide efficient and excellent service to the guests at all times.
• The incumbent will take directions and guidance from the managers and operationalise all customer interactions, ensuring that all restaurant service standards and standard operating procedures are maintained.
• The F&B Executive will manage all customer interactions, including seating, recommending/upselling menu items, taking orders, fulfilling orders and servicing their needs as guests of the restaurant.
• The incumbent must assist in other operational functions including restaurant opening and closing duties, cleaning and clearing tables and other side duties, e.g. polishing glassware, filling condiments.
• A F&B Executive is expected to be a team player, stepping up to assist, support and lead other members of their team when necessary.

Requirements

• Degree in Hospitality, Restaurant Management, or other.
• Individuals with 1-2 years of experience in a fine dining restaurant/Michelin-starred establishment or similar setting.
• Passion to develop career in a fine dining restaurant.
• Able to work shifts, weekends and public holidays.

Send your resume to [email protected]

Job Description

• Industry/ Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Customer Service Engineer
• Working Location: Kallang
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + VB
• Duration: Permanent

Key Responsibilities

• Pre and post-technical support to customer on vision.
• Provide technical support to customer.
• Provide on-site service.
• Evaluate and qualify new products.

APPLY NOW!!!

• Diploma or Degree in Electrical / Optics Engineering with at least 3 years of experience in machine vision application.
• Able to travel locally and overseas on short notice.
• AOI experience is welcome.
• Good understanding of camera / lens / optical.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65778 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

负责拉面餐馆的后厨运营

懂得如何熬煮兰州牛肉面的原汤

懂得如何兑汤

懂得如何熬制兰州牛肉面的油泼辣子

能熟练制作8种面型

会炒面，煎鸡肉

能熟练切牛肉，切蒜苗，白萝卜

能按公司要求准备小菜

能做好厨房的清洁工作

In charge of the kitchen operation of a Lanzhou Beef Noodle restaurant

Knowing how to prepare the beef soup

Knowing how to prepare the chili sauce for Lanzhou Beef Noodle

Knowing how to pull 8 different types of noodle

Can fried noodle and grill chicken

Can cut beef, Chinese Leek and radish efficiently

Can prepare side dishes according to company's requirement

Can do cleaning working according to company's requirement

Location: Bukit Panjang Plaza

Job position: Kitchen Senior Executive 厨房主管

Our Client, in the Automotive Industry located in Central has opening for Manager, Service.

• 5 Days Work
• Variable Bonus
• Well-Known MNC

Responsibilities:

• Responsible and ensure the quality of service and repair work performed daily by the team through monthly audit.
• Responsible and maintain workshop efficiency, productivity and utilization usage for workshop staffs through monitor through daily time analysis report.
• Responsible for recruiting of employment and inculcate the development of staff’s good practices under his care.
• Responsible and maintain for Service Center environment meet Work, Safety & Health requirement, group policies and plan yearly activities as Safety Chairman.
• Responsible and accountable for authorized workshop purchase order / invoices according to Cooperate Governors guideline.
• Responsible and ensure Service Center daily work processes, workshop diagnosis networking, software and equipment meet Retail Standard requirements.
• Determine the degree of efficiency, productivity, Utilization, Service Sales Turnover, Customer Service Index monthly by evaluating the Time Analysis Report, Management Report and Voice Report.
• Provide support to Aftersales Senior Manager on every kind of customer enquiries or complaints.
• Authorize purchase of workshop consumable items, tools, and equipment.
• Conduct periodical review of the performance of individual staffs (especially key staff) to ensure that the work attitudes and work performance inline to the company’s objectives.
• Take measures to improve results, such as motivating workshop personnel, streamlining the flow of work and working conditions.
• Ensure the 5 “S” housekeeping (Sorting, Stabilizing or Straightening Out, Sweeping or Shining Standardizing Sustaining) the Practice of tidiness and cleanliness to workshop and service reception area always.
• Continuing focus on strengthening customer service processes to improve customer satisfaction.
• Developing key staffs through training / coaching / mentoring to enhance their performance with their competencies.
• Conducting monthly meetings with the key personnel to share and feedback from key results for corrective action and continually to seek for process improvement.
• Ensure sufficient cars intake for serving & repair for maximising the work bays utilization with planned FRU sold to meet service projection.
• The accountability covered the impact values of efficiency, workshop output and productivity monthly by evaluating the time and efficiency analysis of the technicians.
• Ensure that Customer satisfaction index are met to set benchmark
• Ensure that customer’s cars are met with quality repaired after delivered to them.
• Ensure good condition of workshop environment meet Health and Safety aspects.
• Ensure Recruitment of staffs met with the selection criteria.
• Ensure right workshop equipment, tools and diagnosis system purchased based on approved specification

Requirements:

• Degree or Diploma in Mechanical or Engineering discipline
• Minimum 5 years of related experience in handing Service operation and technical analysis for continental Cars
• Able to analyze business situation from data & reports to meet service projection.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Job Description & Requirements:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Require to work weekends and public holidays.

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Patient Service Associate

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Well-versed in retrofitting of Engine and crankshafts within time

· With enriched experience in troubleshooting of two stroke and four stroke engines

· Sound knowledge in framing and executing of scheduled maintenance plans, estimates, and contract specifications.

· Well adapted to Preventive, Conditional based Predictive & Break down maintenance of Engines and plant utilities

· Laid down SOP’s and MIS reports and have knowledge in implementation of ISO-9001 -2001, 18000 - 2007, 14000 – 2007.

· Conducted operational and performance tests on marine machinery and equipment on behalf of makers like Hyundai and Yanmar.

· Prepared technical reports for the final evaluation by regulatory and insurance bodies.

Job Description

ASSISTANT MEMBERSHIP SERVICES EXECUTIVE

(Membership Administration)

HQ, SAFRA Mount Faber

Job Description

Responsibilities:

· Process membership applications including the tracking and following up for incomplete submissions

· Perform backend membership processes, data maintenance and update members’ particulars in the database, ensure memberships are processed with a high degree of accuracy

· Assist with renewal notification to members

· Answering members’ enquiries via phone calls and emails.

· Assist with fact-finding on membership feedback matters and proactive highlight any business operations issues

· Assist with user acceptance testing on membership systems

· Assist in data analytics and cleaning

· Provide administrative support and any other duties as and when necessary

Job Requirements

· Possesses at least a recognised diploma or GCE “A” level, with at least 3 years of working experience in processing of applications and administrative works

· Strong analytical and problem solving skills as well as meticulous to detail are critical.

· Good interpersonal and communication skills with capabilities to attend customers’ enquiries

· Willingness to take up new job responsibilities when required

· Proficient in MS office Application, especially Excel

· Self-motivated and a good team player

· Prior experience in a membership organisation or banks backend operations will be advantageous.

· Only Singapore Citizens and Permanent Residents need apply

Please email your Resume to [email protected]

负责拉面餐馆的后厨运营

懂得如何熬煮兰州牛肉面的原汤

懂得如何兑汤

懂得如何熬制兰州牛肉面的油泼辣子

能熟练制作8种面型

会炒面，煎鸡肉

能熟练切牛肉，切蒜苗，白萝卜

能按公司要求准备小菜

能做好厨房的清洁工作

In charge of the kitchen operation of a Lanzhou Beef Noodle restaurant

Knowing how to prepare the beef soup

Knowing how to prepare the chili sauce for Lanzhou Beef Noodle

Knowing how to pull 8 different types of noodle

Can fried noodle and grill chicken

Can cut beef, Chinese Leek and radish efficiently

Can prepare side dishes according to company's requirement

Can do cleaning working according to company's requirement

负责拉面餐馆的后厨运营

懂得如何熬煮兰州牛肉面的原汤

懂得如何兑汤

懂得如何熬制兰州牛肉面的油泼辣子

能熟练制作8种面型

会炒面，煎鸡肉

能熟练切牛肉，切蒜苗，白萝卜

能按公司要求准备小菜

能做好厨房的清洁工作

In charge of the kitchen operation of a Lanzhou Beef Noodle restaurant

Knowing how to prepare the beef soup

Knowing how to prepare the chili sauce for Lanzhou Beef Noodle

Knowing how to pull 8 different types of noodle

Can fried noodle and grill chicken

Can cut beef, Chinese Leek and radish efficiently

Can prepare side dishes according to company's requirement

Can do cleaning working according to company's requirement

Job Highlights:

• Salary ranges from $2,5k to $3k + AWS + PB (Performance bonus subjected to individual performance)
• Working Days & Hours: 5.5 Days - Mon 8AM to 6PM / Tues to Fri: 830AM to 6PM / Sat: WFH
• Location: Changi South
• Cleaning Solution Industry

Job Responsibilities:

• Prepare the daily schedule of technicians
• Daily briefing of technicians on any special instructions
• Process paperwork, quotations and billing
• Coordinate with the warehouse on items needed by technicians
• Assist with customer servicing enquiries
• Contact suppliers on servicing feedback and warranty claims
• Any other relatable duties as assigned

Requirements:

• Preferable with at least 2 years of similar experience/capacity in the relevant industry

Interested candidates can kindly apply via MyCareersFuture or can send your latest resume to [email protected]

Gary Lua Zhi Hao (R21104006)

Just Recruit Singapore Pte Ltd (EA12C6295)

Job Description

• Industry/ Organization Type: Manufacturing/Construction Machinery
• Position Title: Service Engineer
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8.15 pm – 5.15 pm
• Salary Package: Up to $4,000 + AWS + Meal Allowance + Mobile Allowance
• Duration: Permanent

Key Responsibilities

• Conduct product delivery training for distributors and customers.
• Provide diagnosis guidance and analysis of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at sites in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team in locating correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.

APPLY NOW!!!

• Minimum Diploma in Engineering with at least 2 years of relevant working experience in construction machinery industry.
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65794 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Benefits Summary:

• Up to $3500
• 5 days (Alt Sat)
• Working Location: Tuas

Responsibilities:

• Performing maintenance, repair and overhaul work on heavy vehicles
• Perform major repair on engine and transmission
• Test the functionality of parts and systems
• Adhere to defined guidelines in regards to safety, orderliness
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:
https://wa.me/6582693981

Follow us on Telegram for more job opportunities:
https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

负责拉面餐馆的后厨运营

懂得如何熬煮兰州牛肉面的原汤

懂得如何兑汤

懂得如何熬制兰州牛肉面的油泼辣子

能熟练制作8种面型

会炒面，煎鸡肉

能熟练切牛肉，切蒜苗，白萝卜

能按公司要求准备小菜

能做好厨房的清洁工作

In charge of the kitchen operation of a Lanzhou Beef Noodle restaurant

Knowing how to prepare the beef soup

Knowing how to prepare the chili sauce for Lanzhou Beef Noodle

Knowing how to pull 8 different types of noodle

Can fried noodle and grill chicken

Can cut beef, Chinese Leek and radish efficiently

Can prepare side dishes according to company's requirement

Can do cleaning working according to company's requirement

Job Description:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Able to commit 10 hours / day and stand long hours.
• Require to work weekends and public holidays.

Cooks are responsible for delivering food that is not only delicious and cooked to the specifications of the customer, That is safe and fresh as well.

They often have the following responsibilities:

• Lead cooks to prepare before meals to ensure quality standards;
• Timely understand the speed and situation of serving food on the table, and urge the dishes in time;
• Ensure ingredients and final products are fresh
• Follow recipes, including measuring, weighing and mixing ingredients Bake, grill, steam and boil meats, vegetables, fish, poultry and other foods
• Present, garnish and arrange final dishes
• Occasionally serve food
• Maintain a clean and safe work area, including handling utensils,
• equipment and dishes
• Handle and store ingredients and food
• Maintain food safety and sanitation standards
• You must able to cook south Indian food Ex: Nasi Briyani, Variety of Gravy in south indian style and Roti prata.

experience in 40a to 500a three phase supply/sp code of practice in electrical/class 3 driving licence/able to read electrical single line drawing/can do main circuit board termination.able to attend to supply turn on & shutdown.able to work ot with long hours for turn on supply or shut down.able to do electrical switchboard troubleshooting

Customer service support

Salary: $2900

Location: Marine Parade or Punggol

Working Days: 4-5 days work week (working & off schedule are base on 3 week shift)

• Week 1 : 2 days Off (Thu & Fri)
• Week 2 : 2 days Off (Wed & Sun)
• Week 3 : 3 days Off (Mon, Tue & Sat)

Working hours :

Mon- Fri: 12pm-8pm / 3pm-11pm (8hrs) | Sat & Sun : starting from 8am or 9am (9hrs -11hrs )

Responsibilities:

• Handles customer enquiries (walked-in, phone, emails etc).

Requirements:

• Able to commit shift hours & work on weekends.

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Waiter/Waitress is responsible for directing and coordinating all activities and also provides assistance to the staff/captain in the outlet and bar assigned, to ensure all established service standards and procedures are implemented consistently, leading to guest satisfaction, staff satisfaction and profit for the Hotel.

Responsibilities

· Responsible for the service and bar operation of the outlet

· guiding all service and bar personnel assigned in the outlet, in the performance of their duties and responsibilities

· Directing all efforts in the service and bar to achieve the financial goals of the outlet

· Responsible for the consistent follow up in the implementation of the policies and procedures in operating the outlet

· Checking the sufficiency of operating equipment and supplies for service and bar

· Maintaining the hygiene standards in the outlet assigned

· Providing functional assistance to the staff during peak periods

· Scheduling sufficient manpower in the outlet to suit volume of business

· Maintaining a clean and wholesome ambience in the outlets, controlling room temperature, ventilation and lighting effects

*JOINING BONUS with term and condition applied*

Job Description & Requirements

Position: Full-Time Service Crew

· As a Full-Time Service Crew member, you will be the face of our establishment, providing exceptional service to our customers. Your responsibilities will include:

· Greeting customers, taking orders, and providing menu recommendations.

· Serving food and beverages promptly and accurately, ensuring customer satisfaction.

· Maintaining a clean and organized dining area, ensuring a pleasant ambiance for our guests.

· Handling customer inquiries, concerns, and feedback with professionalism and efficiency.

· Collaborating with the kitchen team to ensure seamless communication and smooth operations.

· Assisting in cashiering duties and accurately handling payments.

Requirements:

· Previous experience in a similar role is preferred but not required.

· Having prior experience in a steamboat restaurant would be advantageous.

· A passion for food, exceptional customer service, and a positive attitude.

· Ability to thrive in a fast-paced, high-pressure environment.

· Excellent communication and interpersonal skills.

· Attention to detail and ability to work well within a team.

· Flexibility to work various shifts, including weekends and holidays.

Benefits:

· Competitive salary and opportunities for career growth.

· Comprehensive training to enhance your culinary and customer service skills.

· A positive and inclusive work environment that values teamwork and creativity.

· Employee discounts on meals and other perks.

· Health insurance and other benefits package options.

Interested candidates please send your resume through the apply button! OR WhatsApp +65 93974262

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location