Total 4 Senior Executive front desk officer job vacancies in ite hq headquarters

[What you will be working on]

As a Senior Scientific Officer of the Nuclear Science and Technology Department in the Regulation Division, the officer will be responsible for the following:

• Develop, review and enhance various radiological and nuclear emergency plans

• Procure and maintain response equipment and tools

• Develop and implement training programme

• Plan and conduct emergency exercises locally and regionally

[What we are looking for]

The job might be for you if you possess the following:

• Good Honours Degree in Physics/Chemistry or any engineering field

• 3-5 years of relevant working experience, preferably in emergency preparedness and response work, would be an advantage

• Good communication and interpersonal skills

• Good analytical, writing and presentation skills

• Able to work in a team and independently with minimal supervision

• Able to work efficiently and meet tight deadlines

• Able to adapt to changes and has a positive work attitude

• Highly motivated, meticulous, committed and takes initiative

• Aptitude to understand concepts in radiation protection

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What you will be working on]

The Customer Relations (CRR) department performs the Corporate Communications role at the College. It oversees matters related to college event management, marketing communications as well as school/corporate visits as part of networking and outreach endeavours.

As a Head/Senior Officer, you will be expected to:

- Manage the operations of the Experience ITE Centre - a centre set up to promote the ITE brand of education to secondary school students

- Promote and market ITE courses to secondary school students, through outreach efforts and programmes

- Plan, manage and support projects related to events for outreach to students, teachers and parents through career fairs, talks, workshops and learning journeys

- Manage student leaders in relation to the promotion of the College

- Aid in the College’s social media engagement efforts

- Assist with other CRR-related functions including branding and promotion campaigns as well as coordination efforts with regards to the hosting of international visitors.

[What we are looking for]

- You are a team player with minimum 2 years’ experience working either in outreach, marketing or corporate communications.

- You should possess good interpersonal and communication skills, able to project manage, multitask and cope well under pressure.

- You believe in and enjoy working with young adults,

- Those who are well-equipped to analyse customer interactions and feedback, identify patterns and trends, and make data-driven decisions to improve customer satisfaction and overall performance indicators, will be considered favourably. 

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be required to:

• Lead and supervise a team of support staff in day-to-day operations, key systems and customer service touch-points (Counter, Call Centre and Email), and any new touch-points created
• Execute daily work at assigned touchpoint(s) through understanding of customer service policies, work processes and use of systems (e.g. Telephony, Customer Relationship Management, Queue Management, etc.)
• Attend to customer feedback, complaints and compliments
• Coordinate and liaise with various stakeholders (internal/external) for intakes and support department projects and prepare related reports for submission.
• Help manage the social media platforms and QSM system.
• Assist and support any other projects/events/duties as assigned within the department

[What we are looking for]

• You should be a team player with at least three years’ experience in the service industry
• You should be IT Savvy with a knowledge of CRM systems, have an affinity for learning, exploring and applying technological and digital solutions to the workplace
• You should also have proven administrative and organisational skills, as well as excellent interpersonal, written and oral communication skills
• You should be able to lead/supervise a team of support/counter staff

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Your key responsibilities include:

• Evaluating students' applications for financial assistance schemes

• Advising students and their parents on fee payments and plans

• Liaising with external agencies on bursaries, career-counselling, student insurance, surveys and other student-related matters

• Organising student activities and programmes

• Liaising with self-help groups for our students' welfare

• Overseeing the production of our students' concession and other cards

[What we are looking for]

• At least 3 years of working experience

• A team player with good interpersonal, organisation and communication skills

• Ability to work under pressure, prioritise tasks and meet deadlines

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.