Total 9,203 front desk officer job vacancies in islandwide

Salary Package: Up to $2,600 Basic + OT + Allowance + Sign on bonus

Location: Changi Airport

• 5-6 days work week
• Able to work in rotating shift

Job Scope

• Oversee and lead team in daily operations.
• Make decision to ensure positive passenger experience and satisfaction.
• Lead new and existing staff to maintain high level of service, grooming and discipline standard.
• Comply with safety, security and SOP of the company, airlines and airport authorities.
• Assist Duty Manager in daily deployment with airlines and airport authorities.

EA Personnel Name: Nicholas Poh
EA Personnel No: R24123432
EA License No: 16C8443

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Company Overview

YKMJ Construction & Engineering Pte. Ltd is a reputable construction company in Singapore, seeking an experienced and qualified Site Supervisor cum Construction Manager to oversee our construction projects.

Job Summary

We are looking for a highly motivated and experienced Site Supervisor cum Construction Manager to supervise and manage our construction sites, ensure compliance with safety regulations, and deliver projects on time and within budget.

Responsibilities

• Supervise and manage construction sites to ensure projects are delivered on time, within budget, and to the required quality standards
• Ensure compliance with safety regulations, building codes, and company policies
• Coordinate with subcontractors, suppliers, and other stakeholders to ensure smooth project execution
• Conduct site inspections to monitor progress, identify defects, and implement corrective actions
• Manage and control site resources, including labor, materials, and equipment
• Collaborate with project managers, engineers, and architects to resolve technical issues and ensure project deliverables
• Implement quality control measures to ensure high-quality workmanship and materials
• Manage and report on site incidents, accidents, and near-miss incidents

Requirements

• Diploma or Degree in Civil Engineering, Construction Management, or a related field
• At least 5 years of experience in construction site supervision and management
• Possess a valid Site Supervisor Certificate (e.g., CSCS, BCSS)
• Strong knowledge of construction methods, materials, and regulations
• Excellent leadership, communication, and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office and construction management software

What We Offer

• Competitive salary and bonus structure
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and experienced construction professional looking for a new challenge, please submit your resume and cover letter to [email protected]

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Summary:

• Automotive industry
• Monday to Friday: 08:30 AM - 05:30 PM
• Alt Saturday: 08:30 AM - 12:30 PM
• Gross $3000-$5000
• Performance Bonus 3 months
• Location: Tanjong Pagar (Walkable distance from Outram Park MRT)
• Singaporean only

Job Responsibility:

• Perform daily detailing operations, including the delivery of open rental, replacement vehicles, and return of closed rental vehicles
• When a replacement vehicle is unavailable, coordinate alternative transportation with the traffic team, such as: Arranging for a colleague to pick up the customer. Organizing a taxi pickup.
• Handle rotational breakdown vehicle duties, including on-site minor repairs such as replacing tires & batteries.

Job Requirement:

• Possess class 3 driving license
• Able to drive manual and auto transmission vehicles
• Able to change tyre and jump start vehicle
• Willing to carry out rotational 24/7 breakdown shift duty

Interested Applicants, kindly send your updated CV to +65 8500 3939 or click on “APPLY NOW”.

We regret that only shortlisted candidates will be notified

EA License No: 15C7752

EA Personnel No: R22107485
EA Personnel Name: Chin Jia Hui, Janice

Duties and Responsibilities:

• Plan and supervise the care of residents.
• Develop and implement programmes and activities for the well-being of residents.
• Put up monthly interview records for residents.
• Ensure proper maintenance of the Home's equipment.
• Ensure the cleanliness of the Home premises.

Requirements:

• Diploma or GCE ‘A’ level holder. ‘O’ level holder may be considered if candidate has relevant working experience in the social service sector.
• Willing to work rotating shifts including night shift, weekends and public holidays.
• Willing to comply with the Standard Operating Procedure when discharging duties.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

• Address: Robinson Rd (Telok Ayer / Downtown MRT)
• Working days: Mon to Fri 9am to 6pm
• Salary: $4500 to $5500

• Job scope:
  The Employee shall have the following responsibilities and duties:
• Assisting with the administration of legal structures including trust, companies, foundations and other similar structures.
• Ensuring the adherence of these structures to the fiduciary, statutory, regulatory, and internal obligations that they are subject to.
• Drafting of appropriate documents and other work to assist a team of administrators of administrating the legal structures and responding (or proactively engaging) with client requests.
• Assisting with contact with client, advisors and related third parties (for example external lawyers, tax consultants etc.).
• Assisting an accounts team with the preparation of annual accounts for the legal structures, by assisting qualified bookkeepers and accountants to ensure correct information is provided to them and recorded.
• Ensuring compliance with all relevant policies and procedures and learning and adhering to AML/CFT and other regulator regulations and obligations.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Act as a backup for the Head of Compliance during their absence, based on experience and capability.
• Serve as the Deputy Anti-Money Laundering (AML) Compliance Officer in the absence of the primary officer, depending on experience.
• Review and verify customer due diligence (CDD) processes performed by business units for onboarding and periodic reviews. This covers the Branch’s entire portfolio, focusing primarily on corporate banking and secondarily on deposit collection, global financial institutions, trade finance, and treasury investments, in compliance with AML and Combating the Financing of Terrorism (CFT) requirements.
• Conduct training sessions on Anti-Money Laundering and Combating the Financing of Terrorism (AML/CFT).
• Oversee day-to-day compliance activities, providing guidance to colleagues as necessary to ensure adherence to regulations, including the Monetary Authority of Singapore (MAS) Act, Banking Act, Securities and Futures Act, and Financial Advisers Act.
• Manage transaction escalations from Business Units, ensuring alerts are resolved promptly and efficiently.
• Distribute regulatory guidelines and correspondence, such as surveys and questionnaires, ensuring actionable items are implemented in a timely manner.
• Review and provide compliance sign-offs for Branch policies, manuals, new products, change management requests, and operational procedures.
• Oversee the implementation of compliance and AML-related projects, systems, and software for the Singapore Branch.
• Support the Head of Compliance in handling offsite and onsite inspections by MAS and coordinate responses to queries and issues raised by the regulator.
• Monitor and track the resolution progress of management issues identified by statutory and internal auditors, as well as MAS inspectors.
• Conduct compliance testing to ensure adherence to regulations under the bank-wide compliance testing programme.
• Manage all outsourcing activities to ensure compliance with MAS notices and guidelines, including confidentiality requirements, ongoing monitoring, control, and on-site reviews.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

JOB DESCRIPTION:

1. To carry out your duties and responsibilities and implement saftey procedures in line with the requirements under the WSH Act and other subsidiary legislations.

2. To assist the Project Manager in managing and implement the quality, environmental, health and safety (QEHS) management systems of PIKASA BUILDERS PTE LTD on site.

3. Registration as a WSH Officer with MOM.

4. Familiar with LTA cycling path network projects will be an advantage.

5. To liaise with relevant authorities on all matters concerning safet and security.

6. To assist in accident and injury investigations and conduct independent investigations on all accidents and recommend improvements in safety.

7. To update and submit monthly reports to LTA.

8. Able to conduct meetings and presentations for lTA monthly safety meetings.

9. Familiar with ISO and ConSASS Audit.

10. Strong communication skills to ba alble to engage clients and staff on WSH matters and inspections.

11. Strong presentation skills to conduct meetings, trainings and engage clients and staff during meetings and audits.

12. Exercise own initiative and able to be independent pertaining to WSH matters at project site.

JOB REQUIREMENTS:

1. Willing to travel to multiple sites

2. Possess own transport (bike) will be an advantage

3. Possess ECO license will be an advantage

4. At least 2 years of experience in the related field.

5. Must have WSHO license under MOM.

6. Strong presentation and report writing skills is a must.

Please send your resume /CV stating your:

1. Last drawn salary

2. Expected salary

3. Reasons for leaving current company

4. Notice of availability

Applications maybe rejected if any one of the above mentioned is not stated in resume / CV.

Position is open to Singapore citizens or Permanent residents only.

Only shortlisted candidates will be notified.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Title: Administrative cum Logistics Officer

Company: RICO DfMA Technologies Pte Ltd

Location: Kranji

Job Type: Full-time

About Us

RICO DfMA Technologies Pte Ltd is a STAS Accredited Prefab MEP Manufacturer, specializing in MEP Plant and Distribution Modules. We're seeking a highly organized and detail-oriented Administrative cum Logistics Officer to join our dynamic team.

Job Summary

We're looking for a skilled Administrative cum Logistics Officer to oversee various administrative tasks, including HR, finance, procurement, logistics, and record-keeping. The ideal candidate will be able to work independently, prioritize tasks effectively, and maintain confidentiality.

Responsibilities

- Manage general administrative tasks, such as correspondence, filing, and data entry

- Handle HR-related tasks, including employee data management, leave administration, and benefits coordination

- Draft quotations, invoices, and other financial documents

- Procure goods and services, including obtaining supplier quotations, issuing purchase orders, and managing inventory

- Coordinate logistics, including arranging delivery of prefab MEP modules to construction sites

- Maintain accurate records, including financial documents, employee records, and inventory management

- Schedule machine maintenance and ensure license renewals are up-to-date

Requirements

- 2+ years of experience in administration, HR, or a related field

- Proficiency in Microsoft Office, particularly Excel, Word, and Outlook

- Excellent organizational, communication, and interpersonal skills

- Ability to work independently and maintain confidentiality

- Strong attention to detail and analytical skills

What We Offer

- Competitive salary and benefits package

- Opportunity to work with a innovative and dynamic company

- Collaborative and supportive team environment

- Professional development and growth opportunities

How to Apply

If you're a motivated and organized individual looking for a new challenge, please submit your resume and cover letter to [email protected] and cc to [email protected]. We look forward to hearing from you!

Job Description

• Industry/ Organization Type: Security
• Position Title: Security Officer
• Working Location: Island Wide
• Working Hours: 5 days/6 days (7.30 am-7.30 pm/7.30 pm-7.30 am) (Alternate working day/ 12 hours shift)
• Salary Package: Basic Salary $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage a cluster of 10-15 properties, grouped geographically to reduce travel time.
• Perform security duties including clocking, observing security threats, incident reporting, and responding to emergencies.
• Respond to fire alarms and other onsite emergencies.
• Conduct investigations, manage incidents, and report findings.
• Perform patrol and clocking duties according to the shift roster.
• Conduct compliance checks in line with building by-laws and escalate non-compliance issues to management.

APPLY NOW!!!

• Valid PLRD license with RTT, CSSPB, and PAPP training.
• Customer service oriented.
• Completed mandatory security training modules.
• Strong communication and service excellence skills.
• Training will be provided for those without prior experience or training.
• Must be able to work on weekends and public holidays.
• Possesses Class 2 driving license with own motorbike for patrolling task.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68796 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 5/6days (8.00 am-8.00 pm/8.00 pm-8.00 am)
• Salary Package: Basic Salary $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Supervise and lead a team of security officers to ensure effective security operations.
• Oversee security measures and procedures at designated locations.
• Conduct regular patrols and inspections to ensure safety and compliance.
• Respond promptly to alarms, emergencies, and security incidents.
• Investigate security breaches, incidents, and prepare detailed reports.
• Ensure compliance with all security policies, procedures, and regulations.
• Conduct training sessions and mentor junior security officers.
• Coordinate with law enforcement and emergency services as necessary.
• Maintain and update security records and documentation.
• Monitor and manage security systems, including CCTV, access control, and alarm systems.
• Liaise with clients, building management, and tenants to address security concerns and provide solutions.

APPLY NOW!!!

• Valid PLRD license with RTT, CSSPB, and PAPP training.
• Minimum of 3-5 years of experience in a security role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle emergencies and stressful situations calmly and effectively.
• Strong observational and analytical skills.
• Proficient in using security systems and technology.
• Ability to work on rotating shifts, including weekends and public holidays.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68840 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (Treasury)/ Accounts Assistant (Treasury)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Process invoices and payments for trade vendors.
• Prepare invoices and supporting documents for trade facility applications.
• Monitor invoices lacking Goods Received Notes (GRN) and coordinate with the Sales Team for timely resolution.
• Track advance payments to vendors, ensuring invoices are matched to GRN and accurately posted in the ERP system.
• Manage all transactions related to trade accounts payable within the ERP system.
• Reconcile vendor statements of accounts to ERP records.
• Address year-end audit inquiries specifically related to accounts payable.
• Perform additional duties as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Diploma or equivalent in accounting and finance.
• Minimum 2 years of experience in finance-related functions, particularly in treasury or accounts payable.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68960 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Code: SAC28/11/TO

• Training Officer for Activity Hub for Adults with Intellectual and Developmental Disabilities
• Full-time role - Salary: $2,500 - $2,800 (Open to Perm Part-time)
• Working Hours: 8.30am to 5.30pm
• Projected Commencement: Mid December 2024 (Can negotiate start date)
• Venue: In the west region near Clementi, Boon Lay , Bukit Batok
• A relevant diploma in a related field

Qualifications and Experience: A diploma in a related field and at least 2 years' experience in a Day Activity Centre, working with individuals with intellectual disabilities or learning needs.

Skills and Attributes: Strong communication, adaptability in training programs, patience, empathy, and knowledge of health and safety for vulnerable individuals

Drop in your CV to: [email protected]

OR WhatsApp 8022 6814

*By providing your personal information , you consent to its collection , use, and disclosure as described in this privacy statement . We may collect personal information, including but not limited to your name, address, email address, phone number, and other relevant details, for the purpose of specify purpose, such as account creation, reference checks, customer support, or marketing initiatives. We take the privacy and security of your personal information seriously and will implement reasonable measures to safeguard it from unauthorized access, use, or disclosure. However, please note that no data transmission over the internet or electronic storage method can guarantee absolute security.*

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

Duties and Responsibilities:

• Welcoming and attending to customers with a positive and friendly attitude when they arrive for their scheduled appointments
• Managing the appointment booking and room reservations, cashiering and accurate posting of charges to point of sales systems
• Answering phone calls and maintaining tidiness of the reception area as well as any other administrative duties which the Company may assign from time to time
• Assisting consultants in the sales of spa service/products where required

Benefits:

• Medical and dental
• Performance bonus (twice a year)
• Attractive staff benefits
• Birthday Leave

Requirements:

• At least 1 year of relevant experience
• Willing to work retail hours
• Willing to work on weekends & PH

• Manage & monitor Platform financials, recoveries, and work allocation in Gene.
• Drive operational open actions closure, budget, and forecast planning cycles.
• Assist and guide PM to initiate new projects. Track and monitor actual spending of project budget (e.g., within pre-designated categories like Software, Hardware, PS, Travel, Expenses, etc., and according to the correct accounting treatment CAPEX/OPEX).
• Forecast invoice processing based on work to be delivered (e.g., agreed payment milestones, project phasing) or persistent resources (e.g., monthly squad burn-down).
• Work across teams to accrue expenses for work delivered.
• Validate actuals against forecasts and carry out corrective actions if required to ensure proper financial discipline.
• Responsible for developing and maintaining all performance dashboards and preparing reports to the project team.
• Analyze all data and project deliverables and ensure adherence to all timeframe and budget requirements.
• Manage and recommend required improvements aligned with Agile principles.
• Perform required benefit analysis in collaboration with the project team and maintain records of all project governance meetings.
• Maintain and manage vendor agreements, contracts, invoices, payments, and recovery.
• Perform financial analysis on all budgets and prepare various reports for all budget forecasts.
• Ensure compliance with all policies and procedures to prepare all reports.
• Collaborate with the finance team to perform all associated activities and prepare appropriate summaries within the required timeframe.

Requirements

• Bachelor’s degree in finance or accounting.
• 10–15 years of experience working in financial-related roles with strong knowledge of financial reporting.
• A proven track record of successfully executing and setting up PMO using both Agile and Waterfall ways of working in an enterprise environment.
• Strong knowledge of financial tools and systems.
• Detail-oriented and extremely hands-on in managing projects.
• Strong leadership skills and evidence of collaboration with customers to develop strategies and solutions of high business value.
• Ability to manage and work with internal stakeholders and vendors.
• Ability to apply general organizational knowledge of business and systems processes in problem analysis is required.
• Ability to work independently with users to define concepts under the direction of program managers.
• Ability to communicate difficult and sensitive information tactfully is required.
• Ability to interact professionally with a diverse group, executives, managers, vendors, and subject matter experts is required.

Interested candidates, you may WhatsApp resume to (65) 8337 5525

Please note that by submitting an application or resume to us, you would be deemed to have given your consent to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

OneLink HR Consultancy Pte. Ltd

Co. Reg. 201313178M│ EA Licence. R13C6505 │ EAP Reg. R1328207

Basic Salary: Up to $3,300 (Depends on ranking) + Assignment Allowance (Up to $500) + Sign On Bonus (Up to $ 40,000)

Location: Island wide

• Able to work in rotating shifts
• 6 days work week

Job Scope

• Provide escorts/protection for VIP or Business partners
• Security enforcement and screening duties

EA Personnel Name: Nicholas Poh

EA Personnel No: R24123432

EA License No: 16C8443

Job Scope:

• Oversee and organize the daily schedule for the company's launch boat activities
• Manage logistics for launch arrangements for internal staff, including coordinating with external vendors for services
• Keep detailed records of launch movements for payment validation and related purposes
• Support the purchasing department in arranging logistics for the delivery of provisions, spare parts, and other supplies by both land and sea
• Review and verify relevant invoices
• Assist the purchasing department with any additional assigned tasks
• Carry out projects and duties as directed

Qualifications:

• Diploma in Maritime, Logistics, Supply Chain, or a related discipline
• Minimum of 1 year of experience in logistics coordination, sales, or purchasing
• Strong communication and interpersonal skills, with attention to detail and the ability to interact with stakeholders effectively

AMK, Semiconductor and Automation company

• 5 days work
• Annual leave start from 14 days
• AWS, VB, annual leave, medical claim, dental claim

Job Scope:

• Source and evaluate suppliers for machine parts and materials locally and globally.
• Continuously identify new suppliers and review existing ones to maintain a pool of qualified options.
• Work with suppliers to order quality products, negotiate terms, and ensure timely deliveries.
• Coordinate on schedules, quality, and specifications.
• Manage project costs and ensure data accuracy.
• Manage inventory and purchase orders.
• Collaborate with teams such as design, engineering, and assembly to ensure cost savings and on-time project delivery.
• Enforce procurement policies and procedures both internally and externally.
• Assist in arranging training sessions with suppliers for designers or engineers when needed.
• Perform ad-hoc administrative tasks as required.

Requirements:

• Diploma or degree in a related field.
• At least 2 years of experience in procurement, preferably in the semiconductor industry.
• Some technical knowledge of machine components.
• Familiarity with SAP and MS Office.

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.
• Promote and upsell TWC programs and services to potential clients to support the center’s sales targets.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Proven sales skills or experience in achieving sales targets is an advantage.
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Descriptions

• Assist in handling of general admin and accounts activities.
• Assist in time sheet checking of staffs to liaise with HR team in HQ.
• Assist in managing of time attendance and leave records.
• Submission of reports pertaining to absenteeism and leave requests.
• Act as a point of contact for facilities related inquiries.
• Work closely with facilities management team, vendors, and contractors to ensure timely and effective resolution of issues.
• Support the compilation / coordination of maintenance activities, repairs, and service requests.
• Maintenance and upkeep of any documents if needed.

Requirements

• Candidate must possess at least GCE ‘‘N’’ / ‘‘O’’ Level or Higher Nitec or any Higher qualifications.
• At least 3 year(s) of working experience in the related field.
• Proficient in Microsoft Office Applications.
• Confident and Good communication skills.
• Meticulous and able to multi-task and manage work priorities.

5.5 Work Days Week

Location is at Kent Ridge Area , West Side.