Total 14 front end web designer job vacancies in d15 katong joo chiat amber road

WHO WE ARE:

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

YOUR ROLE:

We are looking for a designer who is looking to join an amazing design team and seeking to grow their UX and UI skillsets within a consultancy environment. You can execute the required design activities based on the project objectives. You are capable of conducting UX research activities such as moderated user interviews, and execute UI design for development handoff. We want someone who has an understanding of the full spectrum of design and development. You should be keen to learn on the job and feel comfortable in pairing up with PMs, engineers, researchers and content strategists to oversee the user experience of a product from conception to launch.

YOUR RESPONSIBILITIES:

• Execute the design activities based on the project objectives and timeline.
• Familiar with user research methods such as user interviews, heuristic review, competitive analysis, and have the capability to synthesise findings to actionable insights.
• Lead and facilitate co-creation sessions with various stakeholders.
• Visualize, design and conceptualize the user experience in service blueprints, journey maps, etc.
• Present concepts and UX solutions as compelling stories to clients.
• Have great communication and presentation skills, be an active listener and be able to represent the users’ needs as well as gather user requirements.
• Sketch wireframes, define interaction specifications, build clickable prototypes, and create detailed high-fidelity mock-ups ready for development.
• Create highly aesthetic visual design language based on the brand guidelines and translate it to a functional design system.

WHO YOU ARE:

Graduated with a Bachelor's degree and you have a proven relevant experience of at least 3 years. You are passionate about new technologies, digital innovations and design. You might be working in large teams or as an individual contributor, however, you have a fair understanding of Agile environments. You would be someone who is excited about taking on challenges of client projects and would be willing to initiate UX design activities in such work environments.

• Bachelor’s Degree in Design, Multimedia, Information Architecture, Human Computer Interaction, Instructional or Graphic Design, or a related field.
• At least 3 years of experience in the field of UX and UI.
• Understanding of motion design, HTML, CSS and other technical platforms.
• Knowledge of design and prototyping tools such as Figma, Sketch, Invision and/or other design tools.
• Experience designing digital experiences web and mobile platforms.
• Experience in agile development processes.
• Excellent communication skills and ability to present your designs to clients and teams.
• Able to adapt to different industries and learn new subject matters as required of a consultant designer.
• Passionate about and experience in product strategy and design will be an added bonus.

We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are seeking a talented and experienced Process Designer to join our dynamic team. As a Process Designer, you will play a critical role in designing and optimizing industrial processes, ensuring efficient operations and cost-effective solutions. You will work closely with engineers and technical teams to create detailed process layouts, flow diagrams, and technical schematics to meet project specifications.

Key Responsibilities:

• Design Process Systems: Develop and design process layouts, including flow diagrams, P&IDs, and equipment configurations.
• Collaborate with Engineers: Work closely with process engineers to design and improve processes for manufacturing, production, or industrial systems.
• Documentation & Standards: Create and maintain accurate design documentation, ensuring compliance with relevant industry standards and regulatory requirements.
• Optimization: Analyze existing processes and propose design improvements to optimize efficiency, reduce costs, and enhance safety.
• CAD Drawings: Use CAD software (AutoCAD, SolidWorks, etc.) to produce accurate technical drawings and schematics.

Job Requirements:

Education & Experience:

• Bachelor’s degree in Process Design, Mechanical Engineering, Industrial Engineering, or a related field (or equivalent work experience).
• 2+ years of experience in process design, industrial systems, or a related field.
• Experience with process flow design and drafting technical drawings (P&IDs, process flow diagrams, system schematics).

Skills & Qualifications:

• Proficiency in CAD software (AutoCAD, SolidWorks, Revit, or similar tools).
• Solid understanding of process engineering principles, flow dynamics, and system design.
• Knowledge of industry standards (ASME, ANSI, OSHA) and regulatory requirements.
• Strong analytical skills and attention to detail, ensuring accuracy in designs.
• Ability to collaborate effectively with multidisciplinary teams.
• Problem-solving abilities to identify process inefficiencies and design solutions.
• Strong written and verbal communication skills for presenting designs and documentation.

Preferred Qualifications:

• Certifications in AutoCAD, SolidWorks, or similar CAD tools.
• Experience in process simulation software (e.g., Aspen Plus, HYSYS).
• Previous experience in industries such as oil & gas, chemical, manufacturing, or pharmaceuticals.

Job description for Interior Designer at The Minimalist Society

Applications are now open.

Get the opportunity to learn and work closely with our interior design team to better understand the interior design and renovation process in practice. Diploma holders are welcome.

Design Conceptualization

-Give quality time to study the unique requirements of each client and conceptualize appropriate designs that meet their needs

-Devotion in looking for ways to improve what we design in the spirit of doing our best for our clients

-Provide clear and concise working drawings with specifications

Design Communications

- Propose construction drawings or design ideas

- Learn to give professional advice on space planning, colour scheme and materials selection

-Always have the integrity to do and suggest what is right and not what is convenient

Skills:

-Ability to present and articulate design ideas confidently

- Has good aesthetic sense, a keen eye for detail and is highly creative

-Good verbal and written communication skills in both English and Mandarin

- Demonstrated experience in rendering of interior drawings using Adobe 3dsMax

-Knowledge in other graphic design softwares is a bonus (e.g. Adobe Photoshop, Illustrator)

Personality:

- Is passionate about our brand's mission to help people make more of their lives through our designs

-Is self motivated, possess grit and is emotionally resilient

- Strong desire to learn and is open to constructive feedback

-Ability to work effectively in a team but is also highly independent

• Researching current fashion trends and determining what consumers will like
• Collaborating with the design team to develop ideas for new products based on research data
• Designing sketches for new products with a design team
• Creating clothing patterns for mass production
• Testing and deciding on fabrics, colors, patterns and textures for each design
• Overseeing the production of designs, including carrying out fittings, determining prices and managing marketing
• Maintaining relationships with vendors, suppliers and models
• Communicating technical design information for customer samples
• Working with team members to design clothes for upcoming seasons
• Selecting fabrics and trims
• Creating tech packs with detailed specifications
• Developing CAD sketches to present to stakeholders
• Overseeing the prototype sample process
• Working with the design team to create mood boards
• Creating cost sheets and product lists

WHO WE ARE

WILD Group is a record label, management company, and agency representing artists and talent from across the globe. We are looking for a passionate Graphic Designer to join our growing team in Singapore!

As a key member of our organization, you will be working closely and collaborating with our Lead Designer and wider creative team, offering support and contributing across all creative areas. This is an exciting opportunity for a Graphic Designer experienced and/or interested in working in the entertainment industry to work in-house for WILD Group.

Responsibilities

• Work with Lead Designer in all things creative, including conceptualizing and creating marketing collaterals, designing various music launch assets, assisting with website creative graphic content, and contributing to team efforts by accomplishing tasks as needed.
• Develop engaging and on-brand graphics for use across digital platforms, including social media, websites, and branded campaigns.
• Collaborate with creative teams and talent managers to produce design assets that elevate brand identity and messaging for both WILD and our clients.
• Assist in creating pitch decks, presentations, and promotional materials to support campaigns and new client pitches.
• Communicating with clients about layout and design
• Amend designs based on stakeholder and client feedback
• Align with Social Media Marketing Calendar to propose flow and drafting of brand collaterals
• Ensure all visual content aligns with brand guidelines and resonates with our target audience.
• Assist and work on client shoots and campaigns, study design briefs and conceptualize visuals based on requirements
• Taking lead in creative projects and working alongside the Lead Designer.

Requirements:

• A degree or diploma in Graphic Design, Visual Arts, or a related field (or equivalent work experience).
• High attention to quality and detail
• Demonstrate professional verbal and written communication skills
• Experience in photography and videography.
• Proficiency in design & editing software (Adobe Creative Suite, Final Cut, etc)
• Strong attention to detail and a keen eye for aesthetics.
• Strong leadership, communication and teamwork skills.
• Ability to take initiative, handle multiple tasks, and adapt well to various styles of collaborations.

The Senior Designer will be responsible for design, craft and execution of innovative visual materials for integrated, cross-channel initiatives. This individual should possess keen conceptual and design skills and assist the Creative Director in improving the technical and creative performance of staff within his group.

You must have strong leadership skills and be able to inspire a team of designers, juggle multiple projects simultaneously, and work closely with clients. You must create a range of concepts and designs for each project. You must be able to partner with copywriters to ensure the copy and voice supports the concept. You must be self-motivated with a positive attitude and have strong communications skills.

Expectations of a Senior Designer

· Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals

· Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment

· Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism

· Present, share and review creative work with Executive Creative Director/s, Account Management and Planning Leads as well as members of the Management Team

· Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors

· Collaborate effectively with Account Management, Planning and the broader creative team to develop disruptive and iconic work

· Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors

· Participates in, and leads brainstorming sessions

Requirements:

· Min 6-8 years of work experience and a book brimming with brave ideas and outstanding craft, some that saw the light of day, and maybe some that didn’t

· You’re a keen student of life, open and curious, always willing to learn and devoted to your art

· You’re an artist. Every surface, every channel, every medium, social or otherwise, is your canvas. You’re just where people are

· You’ve won a few of the awards that matter. Or you’re very hungry to. Winning isn’t everything, but excellence is

· Strong grasp of social media space and online media jargon and technology

· Ability to work under pressure and meet deadlines in a fast-paced creative environment

· Ability to effectively and appropriately interact with co-workers at a variety of levels, across many disciplines

· Understands and uses the latest in computer design software

· After hours work and overnight traveling to shoots and post sessions required

· Naturally well organised and unfazed when working towards deadlines

Scope of work

Front Desk Operation

• Answer incoming calls and direct calls to the relevant parties

• Take down messages and convey messages to the relevant parties concerned

• Man reception area and attend to school visitors

• Maintain the cleanliness and tidiness of the school’s reception area

• Assist the administration of security procedures i.e. sign-in / out for visitors

• Assist in collating the class registers and students’ attendance.

• Prepare the meeting rooms prior to meeting

• Receive and direct visitors to meeting room

• Arrange for refreshment if required

Other Administrative Duties

• Assist in issuing of class registers to the students or teachers

• Assist other school staff in collating non-confidential information and filing of non-confidential documents.

• Handle other administrative work assigned by Principal, Vice-Principals and Administration Manager

Qualifications, skills and experience:

• NITEC (Office Skills) or minimum 5 GCE ‘O’ Level including pass in English Language. Officer without the required ‘O’ level passes but with relevant experience could also be considered.

• IT literate and proficient in the use of common office utility software (e.g. Microsoft Words, Excel, PowerPoint)

• Resourceful and able to harness information from various information sources (e.g. World Wide Web).

• Pleasant and service-oriented with at least 2 years’ experience as an Administrative Support Officer and have done work similar or equivalent to the job scopes mentioned above.

• Preferably have experience working in schools and deal with young children.

• Good interpersonal skills and able to relate to people

• Able to work independently and as a team player ability to use certain IT systems like SC mobile.

Contract Period: From 1 Jan 2025 to 31 Dec 2025 with an option to extend the Contract for a further period of 1 year (1 Jan 2026 to 31 Dec 2026).

Personnel to be deployed at the following hours:

• Mondays to Wednesday & Friday: 6:45am to 3:00pm, inclusive of 45 mins lunch break

• Thursdays: 6:45am to 5.00 pm, inclusive of 45 mins lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Beacon Primary School, 36 Bukit Panjang Ring Road S(679944)

XLX front Desk Customer Service

Sales Assistant

Singaporeans, Permanent Residents.

•Brew traditional coffee and tea, prepare traditional toasts

•Make drinks like local singapore Kopitiam Drinks

•Mix drinks

•Cashiering

•Manage customer relationships

•Manage logistics

•Promote products

•Area cleaning

✏️ Job Requirements:
•Able to work in teams, a fast paced, non air-con hawker centre environment
•Able to stand for long periods
•Able to speak, read and write simple English and Chinese and Dialect

At Singapore GP, we see digital design as visual storytelling that engages and informs. We are looking for a highly creative digital designer who can create effective visual communication digitally. Our ideal candidate will have expert knowledge of current design software and skilled with every step of the creative process from concept to the final deliverable. The designer should be able to take direction from written or spoken ideas and convert them into a design that connects and must have the ability to take a project from ideation to completion.

Responsibilities

• Work on a wide range of projects using various computer software to visualise and develop graphics that meet event goals

• Design graphics for a variety of uses: brand campaigns, website refresh, mobile app graphics, emailers, social media graphics, video and motion graphics for social media and event usage, etc.

• Translate and adapt creative direction into high quality design including adapting assets to various digital platforms

• Work independently and cooperatively on multiple projects to meet deadlines on simultaneous projects

• Collaborate and brainstorm with the creative and marketing teams to deliver innovative digital solutions that align with brand standards and brand identity

Skills & Qualifications

• Minimally a diploma in digital design, graphic design, art or similar discipline

• Proven experience in digital design with a strong portfolio

• Minimum 6 years’ experience with Adobe Creative Suite including After Effects, Premiere, Figma, Illustrator, Photoshop, MailChimp

• Excellent time management skills for meeting deadlines in a fast-paced environment

This is for a contract role from January to October 2025. Interested applicants please send in your CV to [email protected] by 31 December 2024.

SENIOR GRAPHIC DESIGNER (CONTRACT)

January – October 2025

At Singapore GP, we see graphic design as visual storytelling that engages and informs. We are looking for a highly creative graphic designer who can create effective visual representations accurately and creatively. Our ideal candidate will have expert knowledge of current design software and skilled with every step of the creative process from concept to the final deliverable. The designer should be able to take direction from written or spoken ideas and convert them into a design that connects and must have the ability to take a project from ideation to completion.

Responsibilities

• Work on a wide range of projects using various computer software to visualise and develop graphics that meet event goals.

• Design graphics for a variety of uses: brand campaigns, collaterals, large scale signage, marketing materials, etc.

• Translate and adapt creative direction into high quality design including adapting assets to various print formats.

• Work independently and cooperatively on multiple projects to meet deadlines on simultaneous projects

• Collaborate and brainstorm with the creative and marketing teams to deliver innovative print solutions that align with brand standards and brand identity.

Skills & Qualifications

• Minimally a diploma in graphic design, art or similar discipline

• Proven experience in print graphic design with a strong portfolio

• Minimum 6 years’ experience with Creative Suite including Illustrator, InDesign, Photoshop, Bridge etc.

• Excellent time management skills for meeting deadlines in a fast-paced environment

This is for a contract position from January to October 2025. Interested applicants please send in your CV to [email protected] by 31 December 2024.

Job Description

You love creating inspiring and eye-catching artwork that goes viral and sharing lifestyle content with a mass audience. You have an eye for aesthetics, creating attractive and luring graphics. You are a lightning rod for latest trends and your design never fails to mesmerise.

We are the leading lifestyle media publication in Singapore and are distributing content to more than 1 million (and growing) Singaporeans daily through our website, our Telegram network, and our social media platforms.

Job scope

• Creating visually appealing infographics and graphic designs

• Social Media and Telegram Channel Management

• Source, create and share lifestyle content

• Be part of the marketing team implementing new marketing strategies

• Attending exclusive media events

Requirements

• Minimum 2 years of relevant experience will be a plus

• Innovative, competent, responsible and positive

• Resourceful, meticulous and excellent time management

• Able to multi-task and takes initiative

• Familiar with Telegram Channels in Singapore

• Highly proficient in graphic design tools such as Sketch, Adobe Suite, Canva, etc.

• Photography skills (would be a plus)

Please send us your resume and portfolio to [email protected] .

Check us out here:

Confirm Good: https://t.me/confirmgood

Good Lobang: https://t.me/goodlobang

Good-2-Go: https://t.me/good2gosg

TasteSoul: https://t.me/tastesoulsg

Vanity Suite: https://t.me/vanitysuite

Fitness Level Up: https://t.me/fitnesslevelup

Good To Fly: https://t.me/goodtofly

Parent Code: https://t.me/parentcode

Next In Tech: https://t.me/nextintech

Nightlife Collective: https://t.me/nightlifecollective

Student Perks: https://t.me/joinchat/TxqQuSdtT1fWlFFt

Responsible for overoll plainning & coordination of the development work from conceptualization, design in architectural drawings with 3D Max, 3D Studio, SketchUp, Photoshop & perspective drawing and Auto-Cad, work to completion within established budget, schedule & quality standard. Meeting with clients & site monitoring till project is hand over.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

An Assistant Front Desk Manager with Conrad Hotels and Resorts is responsible for the overall daily operations of the Front Desk in check in and checks out including groups, VIPs and overseeing the availability of rooms.

What will I be doing?

As an Assistant Front Desk Manager, you are the first point of contact for dealing with all in house guest’s feedback. The position predominately involves face-to-face contact with Guests and represents Senior-level hotel management in their absence. Specifically, the Duty Manager will perform the following tasks at the highest level of service:

• Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
• Monitor the conduct and performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
• Monitor and ensure the cleanliness of the Front Desk area.
• Assist and coach staff in dealing with special requests and complaints.
• Ensure all house set up for the day’s arrivals are accurate and timely completed.
• Be aware of VIPs arrivals and departures together with the Guest Experience team.
• Ensure sufficient staffing at the desk to meet the activities for the day at the desk.
• Ensure that all Guest complaints are handled promptly and completely.
• Ensure new staffs are coached and has proper buddy in their Job skills training period.
• Recommend training opportunities and submit department monthly training schedule.
• Ensure that all house rules and regulations are adhered to.
• Assisting the Front Office Manager in conducting confirmation and yearly performance appraisal of staffs.
• Review Guest feedback from SALT and any other forms of feedback with staff and take corrective measures with staff concerned.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement.
• To ensure that the agreed standards of appearance and presentation are maintained at the Front Desk at all times.
• Ensure Brand standards are adhered by all staff by conducting audit
• Demonstrate thorough knowledge of all credit procedures and ensure they are applied properly.
• Offer current knowledge on all hotel products, services, policies, and emergency procedures
• Be aware of room availability and be ready to make decision for acceptance or refusal of lay-over business
• In charge of the hotel’s evening and night operation, representing the management
• Ensure the hotel’s night audit run daily and all public area are in order during the night.
• Be part of the hotel CERT team in emergency cases.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

As a support to Front Office, the Assistant Front Desk Manager is to lead the team on a daily basis, establishing a positive first impression for our guests. This role will foster a culture of success through strong leadership and team dynamic that enables an elevated guest experience.

What are we looking for?

An Assistant Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the luxury hotel, leisure, and/or retail sector
• Current knowledge (proof of valid qualifications required) of health, safety, and security procedures
• Calm, efficient, and the ability to work well under pressure in different situations
• Excellent inter-personal and communication skills
• Proficiency with Microsoft Word, Excel, and Outlook computer programs
• A passion for delivering exceptional levels of Guest service
• Meticulous grooming and presentation
• Ability to work on your own or as part of a team
• A relevant supervisory/management certificate/diploma or degree, preferred