Total 91 Others/Any fulfillment planner job vacancies in D19 Serangoon Garden, Hougang, Sengkang, Punggol

Who are we?

Jarrons & Co is a rapidly growing distribution solutions provider for all babies & kids products.

What are we looking for?

We are looking for an Operations Executive (Orders Fulfillment) who possesses good attitude and can handle and respond promptly to customers’ enquiries. He or she must be able to listen actively and display empathy when corresponding over the phone or through chats, and to oversee and manage daily fulfillment operations in our company, making sure that everything is running smoothly and according to schedule.

He/She should be a detail-orientated and organized representative who is able to work independently and as well as in a team structure. The candidate must responsible, self-motivated and comfortable with multi-tasking in a fast-paced environment. An easy going nature and possess good work attitude to best serve the interests of the

organization.

1. Roles & Responsibilities

For B2B Corporate Business:

• To support the sales managers on handling administrative duties and processing orders and stock transfers requests.
• Serve and engage customers' phone enquiries with good attitude
• Attend to and resolve all customers’ feedback and enquiries promptly
• Report difficult cases to management
• Participate in planning and coordinating daily in-house delivery schedule for orders across all platforms
• Creating document for in-house deliveries
• Prepare supporting documents to account for goods returned
• Keep record of all relevant information obtained to handle enquiries and complaints, filing of signed DO and other important documents

2. For Ecommerce Platforms and Marketplaces:

• 1 – 2 years of experience in Sales Operations role or studied in a related field (Business etc.)·
• Processing and scheduling Ecomm orders using 3PL and inhouse deliveries.
• · Attend and resolve customers’ complaints via online platform chat/emails/calls to ensure customer satisfaction.
• Work with warehouse operations to ensure smooth fulfilment process
• Provide sales support to the sales team for creation of sales orders, delivery orders and update the stocks levels that require attention.
• Assist in stock replenishment or stock transfer requests with proper transfer procedures.
• Keep records of customers’ interactions, filing of DO and other important clients’ documents.
• Performs any ad-hoc tasks assigned from time to time.
• 1 – 2 years of experience in Sales Operations role or studied in a related field (Business etc.)·
• At least 1 year of working experience in the related field is required for this position.

3. Education & Skills Requirements:

• Diploma holder or Degree with customer service working experience
• Should be passionate about Customer Experience and Fulfillment
• Keen learning positive attitude
• Proficient in basic PC Skills
• Prior experience in coordinating delivery schedule will be an advantage.
• Good analytical skills
• A good team player who is able to communicate and collaborate effectively across the team and organization, as well with external parties
• Good knowledge with Microsoft Office & Google Sheets
• Ability to work in a fast-paced, start-up environment
• Possess good planning and organizing skills
• Prior knowledge on Shopify and Marketplaces would be an advantage.

Location: Changi

Responsiblities:

1. Record site information (equipment, manpower, changes)

2. Review trade productivities

3. Delay analysis and mitigation measures

4. Assess main contractors' claims

5. Prepare presentation materials

6. Administrative tasks

Document Controller

1. Manage incoming/outgoing project records

2. Experience with LTA's Insight document control system

3. Duplicate and distribute documents

4. Facilitate document review and approval

5. Control documentation throughout project life cycle

6. Maintain organized project document management system

7. Track documents and correspondences

8. File and archive documentation

9. Prepare final as-built documentation

Key Skills:

1. Documentation management

2. Communication and coordination

3. Analytical and problem-solving

4. Time management and organization

5. Familiarity with LTA's Insight system

Qualifications & Experience:

1. 10+ years construction experience

2. 7+ years project scheduling experience (Primavera P6)

3. Degree in Civil/Structural Engineering or relevant discipline

4. Experience with similar-scale projects

5. Proficient in:

- Primavera P6

- Microsoft Office (Project, Excel, PowerPoint, Word)

6. Strong communication and presentation skills

7. Ability to work independently and in teams

8. Fast-paced project management expertise

Key Skills:

1. Project scheduling and management

2. Construction planning and coordination

3. Risk management and analysis

4. Team collaboration and communication

5. Technical expertise (Primavera P6, Microsoft Office)

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

We are inviting candidates for the position of:

Junior Strategic Planner / Strategic Planner

We are looking for an enthusiastic planner to join as a key strategic resource. We offer a great springboard for bright minds to become an integral contributor to the growth story of one of the world’s largest communication agency. We seek someone who is sharp, flexible and agile.

Key Responsibilities:

•  Define problems and challenges for client’s brands based on in-depth situation analysis.
•  Design and structure researches and gather data to identify powerful insights.
•  Leads strategic thinking for pitches and new business projects.
•  Develop full scale strategy for local/regional marketing communication campaigns.
•  Create effective digital strategies based on in-depth knowledge/understanding of data and platforms.
•  Conceptualize and manage a complex, multi-channel campaign across the various phases of the funnel/consumer journey
•  Prepare for the powerful presentation based on the expertise in using various documentation tools.
•  Think beyond traditional solution for brands.

Key Requirements:

•  2 - 5 years of experience in the integrated marketing communication business in the planning function
•  A proven track record of delivering highly effective large scale communication initiatives
•  Experienced in holistic digital campaigns that cuts across paid, owned, earned digital touchpoints
•  Excellent client management skills
•  Vocal and confident disposition
•  Possess strong presentation skills
•  Hold a Bachelor’s degree at minimum

Job Overview:

The Demand Planner is responsible for accurately forecasting customer demand to ensure optimal inventory levels and meet business goals. This role involves collaborating with cross-functional teams to develop and implement effective demand planning processes, analyzing market trends and historical data, and continuously improving forecasting accuracy. The Demand Planner plays a crucial role in aligning supply chain operations with customer needs, ultimately contributing to enhanced service levels and operational efficiency.

Key Responsibilities & Accountabilities:

• Business Impact: Responsible for handling full accounts of direct customers from forecast to order fulfillment and deliveries. ·
• Data Analysis: Analyze sales data using Excel to ensure accuracy and identify trends and adjust forecast accordingly.
• Cross-Functional Collaboration: Working with various departments (sales, marketing, supply planners and finance) to align on demand expectations.
• Reporting: Create and present reports and presentations using PowerPoint to communicate forecasts and performance. Provide monthly reports, updates to management via Global S&OP.
• Process and System Improvement: Identifying opportunities to enhance forecasting processes and tools. · Projects: Collaborate with team members to identify areas for process improvement for supply chain.

Qualifications & Experiences:

• Minimum 3 - 5 years’ experience in demand planning or forecasting.
• Bachelor’s degree in supply chain management, Business, Finance, or a related field.
• Proficiency in demand planning software (e.g. AP, Anaplan, Power BI) and data analysis tools.
• Advanced skills in data analysis, including formulas and pivot tables.
• Strong skills in Microsoft PowerPoint, with experience in creating professional presentations.
• Experience in developing or improving processes and systems.

Attributes and Behaviors:

• Ability to deal with complexity and manage ambiguity.
• Excellent oral and written communication skills
• Strong attention to detail to ensure accuracy.
• Works well with others and values team input.
• Willingness to adjust strategies based on changing market conditions.
• Able to work within a flexible working schedule environment.
• Fluency in English required.
• We seek Mandarin speaking candidates who are required to serve Mandarin speaking clients.
• Energetic, self-motivated, positive attitude and with the ability to drive improvements.

About DDB Group Singapore – DDB Group has been Singapore's most awarded agency for marketing effectiveness for 12 years. At DDB, our vision is "Power To Move," reflecting our commitment to creating impactful strategies that taps into emotions to shape creative work that moves people and moves business success. We join human insights with smart data to get useful strategies that direct creativity for our clients’ business advantage. Our expertise isn’t tied to a specific system, platform, or media channel. It’s tied to well-substantiated convictions on what your brand and consumers need. We are the regional headquarters for the network across Asia.

About planning – The planning team at DDB Group helps to provide strategic steering so the agency’s output achieves maximum impact for our clients; and plays an integral role in winning and growing business. There isn’t a cookie-cutter mold for planners, but our combined expertise covers the disciplines of brand, communications, digital, social media/community and data/insights so the agency group can continue to lead the industry in delivering effective marketing for clients.

About the role – As a planner, you will work:

• With account and planning leads to create strategies that address clients’ business needs
• With the creative and technology teams to inspire and validate the end-to-end conceptualisation, implementation and optimisation of integrated marketing initiatives

You will be expected to work well in a team or as an individual contributor. You will be a strategist and tactician with the ability to get hands-on with data (including but not limited to web analytics, transactions, social insights, search insights and traditional primary/secondary research) while always keeping the big picture in mind so you can formulate and defend an appropriate point of view on implications and actions. You will have contact with clients of various levels of seniority and make confidence-instilling recommendations that drive behavioural change and business benefit, not views and likes.

This role is to support some of DDB’s largest clients and Singapore’s most loved brands. The work that DDB and this brand create together wins numerous awards and industry accolades. Specifically, this role will support a portfolio of accounts across the telco, property, electronics and government sectors on a range of projects that span the gamut from integrated campaigns to long-term marketing platforms, digital transformation and new business. This portfolio cuts across all agencies within the group. No two days or engagements are identical. Variety and codeswitching aren’t a good-to-have; they’re 100% necessary to do well.

Specific job description

• Exploration: Be on the constant lookout for market trends, competitive activity, best-in-class digital and social case studies that keep our teams and clients abreast with what’s going on.
• Strategy development: Receive and interrogate briefs from clients. Using modern research techniques e.g. social media monitoring as well as traditional techniques e.g. focus groups, create insights which lead to clear strategies that address clients’ briefs and inspire creative teams.
• Creative development and execution: Work with creative teams to ensure that ideas developed are on brief.
• Optimisation: Constantly monitor progress and recommend ways in which the work can be improved.

Desired skills and experience:

• You should be degree-educated, preferably in communications, marketing or business; or have relevant work experience in lieu of this
• 4 years of experience in an international creative, media or research agency: as an analyst, researcher, planner or account manager working with clients in Singapore and Asian markets
• Be bright, articulate, numerate and full of initiative; able to write and present a persuasive story from disparate data sources
• Be intellectually curious and able to apply this curiosity in a practical manner. Have an innate sense of the right questions and measures of success for each situation
• Be cognisant of business realities and comfortable with a constant state of organised chaos – that’s just the reality of the trade
• Be passionate about digital and social media, and the places today’s consumers inhabit
• Have the ability to take the job but not yourself too seriously
• Having an entrepreneurial itch to champion business-building initiatives for the agency and clients – is a plus
• Having hands-on experience with industry tools such as Google Analytics, Radian6 and other research/benchmarking applications – is also a (huge) plus

Interested applicants, please send your cv, portfolio and notice period to [email protected] indicating current and expected salaries.

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are always on the lookout for a talent with a growth mindset – are you the one? We are looking for a Maintenance Planner with a main responsibility in maintenance planning support towards long term service agreements in Marine 4-stroke portfolio. The preferred location for this position is in Pandan Cresent, Singapore.

Your role and responsibilities:

As a Maintenance Planner your work will include providing quarterly reports, budgets & scope of work for overhauls, following up on performed services and updating the supporting software tools accordingly. The tasks can also be adjusted based on your individual skills and interests. You’ll be working as a part of energetic maintenance management team with diverse expertise.

Requirements for the position:

• Diploma/B.Sc. in Mechanical or Productional engineering or equivalent

• Theoretical 4-stroke diesel engine knowledge

• Basic IT-software skills (e.g. office 365)

• Good co-operation, teamwork and communication skills

As an ideal candidate you might also have:

• Field service experience on Marine 4-s engines

• Knowledge of CMMS(Computerized Maintenance Management System), PMS(Plan Management System) tools

• Extrovert with advanced communicational skills

• Understanding of contractual and financial business

• Understanding of maintenance planning

Job Summary

The mission of Pacific Reseller Operations is to be the voice of Reseller Channel within Operations to ensure our products are in the right places at the right time, supporting Sales and our Partners to achieve Apple’s financial goals. We are focused on managing our supply chain as efficiently as possible, in order to maximise sell through while aiming for a frictionless Channel fulfilment experience for our partners. Within the Reseller Operations team, the Channel Fulfilment Analyst is responsible for ensuring orders and returns are managed, executed and delivered on time and applying analytics and insights to streamline or automate fulfilment processes in support of Apple’s Weekly Channel Fulfilment to Resellers.

Description

• Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations, Repricing, Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP), Target Service Levels (SLA) and SOX requirements
• Define and lead the rollout of New Product Introduction Order Management Activities such as System Configurations and Order Transition Plans when required
  Champion and continuously improve Channel Fulfilment, Order and/or Returns Management processes or Standard Operating Procedures (SOP) for sub-regions and/or lines of businesses
  Responsible for driving key fulfilment, cost, work driver and service level metrics (KPIs) by identifying and root causing issues, developing scalable preventive solutions and leading its rollout
• Participate and/or represent Regional/Global Capital Improvement Projects including Business Requirements Definition and User Acceptance Testing (UAT)
• Coach and train Channel Fulfilment Analysts on Fulfilment, Order and/or Returns Processes

Key Qualifications

• 4 years of experience in an Operations role such as Operations Management, Industrial Engineering, Returns & Delivery Management and/or Logistics. Experience in Order or Returns Management is preferred
• Strong verbal and written communicator with the ability to articulate complex issues, findings or analysis to senior management in a clear and concise manner
• Demonstrate attention to details, capability to manage and prioritise competing tasks and ability to deliver quality results under compressed timelines
• Proven analytical problem solver with ability to root cause complex issues using analytics to resolve and design short term remediation and/or long term improvement initiatives within and across functional departments
• Strong relationship management and interpersonal skills with the ability to build new and strengthen existing relationships with cross functional stakeholders and senior management
• Experience in customs and/or regulations within Asian countries is an added advantage
• Knowledge/experience of working on SAP is an added advantage
• Proven expertise with data analytics and visualisation tools such as Excel, Tableau, Macros etc

Education & Experience
Bachelor’s Degree in fields such as Engineering, Statistics, Mathematics, Operations, Business Management or Finance is preferred.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Senior Strategic Planner

We are looking for an enthusiastic planner to join as a key strategic resource. We offer a great springboard for bright minds to become an integral contributor to the growth story of one of the world’s largest communication agency. We seek someone who is sharp, flexible and agile.

Key Responsibilities:

· Define problems and challenges for client’s brands based on in-depth situation analysis.

· Design and structure researches and gather data to identify powerful insights.

· Leads strategic thinking for pitches and new business projects.

· Develop full scale strategy for local/regional marketing communication campaigns.

· Create effective digital strategies based on in-depth knowledge/understanding of data and platforms.

· Conceptualize and manage a complex, multi-channel campaign across the various phases of the funnel/consumer journey

· Prepare for the powerful presentation based on the expertise in using various documentation tools.

· Think beyond traditional solution for brands.

Key Requirements:

· 5+ years of experience in the integrated marketing communication business in the planning function

· A proven track record of delivering highly effective large scale communication initiatives

· Experienced in holistic digital campaigns that cuts across paid, owned, earned digital touchpoints

· Excellent client management skills

· Vocal and confident disposition

· Possess strong presentation skills

· Hold a Bachelor’s degree at minimum

We’re looking for a Planner/Scheduler II to join our Singapore team.

When you work for us, you get the chance to join nearly 50,000 people all driven by a common purpose of delivering a more sustainable world. We’re excited about the challenges ahead. We believe there’s never been a more rewarding time to work in the energy, chemical and resources sectors.

We offer a flexible approach to working, because our people are safer, healthier, and more productive when they can balance work with life. That’s why there are flexible and hybrid working options, so you can choose when, where and how you work.

As a Planner/Scheduler II, you will be responsible for provide Project Planning Services for individually assigned projects or campaigns. Generally, this position relates to large scale projects or facility shutdown campaigns. Use innovative methods to continuously improve the planning methods utilised in the major project environment.

Who we are

Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia.

Right now, we’re bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now.

We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation.

Join us and help drive innovation and sustainability in our projects.

What you’ll do

We are looking for a Planner/Scheduler II to join our team in Singapore.

The role responsibilities include:

• Understand and apply the HSE procedures to ensure safety of self and other workers in the workplace.
• Understand and apply the procedures forming the Quality Management System.
• Responsible for implementing modifications to provide a cost effective planning service within assigned budget constraints.
• Focal Point for recommending training and development requirements for any subordinate planning personnel.
• Demonstrate a high level of skill in planning Oil & Gas industry Engineering, Procurement, Construction and Project Management modification and maintenance projects using computer based planning and scheduling techniques.
• Demonstrate Primavera Project Planning software operating expertise.
• Demonstrate singular major project planning skills.
• Quality Assurance – Responsible for working within the provisions and guidelines of the Quality Assurance system relevant to the BU, etc.
• Safety – Responsible for personal safety safe working practices for the BU, etc. Understand and follow OH&S procedures.

Qualifications - Internal

What you’ll have

• 10-15 years Major Project Planning experience. 5-10 years Oil and Gas Industry experience. Engineering Discipline Qualifications.
• Proven ability to communicate effectively with others (verbally, written and meetings).
• Ability to apply Critical Path Method planning techniques to develop detail Engineering and Installation Project networks and schedules.
• Computer based Project Management Planning experience (especially utilising Primavera P63 package or equivalent).
• Ability to apply Earned Value Management techniques to measure/status and monitor performance.
• Familiarity with the Project Management Body of Knowledge approach to Project Management techniques.
• Proven ability to negotiate, mediate and delegate as well as lead a team or participate as a team member.
• Understand and apply the TW Quality Management System.
• Demonstrate awareness and compliance with safe workplace practices and duty of care.
• Excellent written and verbal communication skills with an excellent eye for detail.
• Ability to deal with conflicting priorities in a busy environment.
• Pro-active team player with good working attitude.

Why you should apply

• Leading global provider of professional project & asset services in energy, chemicals & resources.
• We deliver the world’s most complex projects.
• Join a high-performing team.
• Join a fun and inclusive, global team of professionals.
• Opportunities to progress beyond this role.

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

We’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.

Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Ready to join us? Apply now to submit your CV.

Key Responsibilities:

• Develop and manage detailed BIM models for architectural projects from conception through to tender submission, incorporating all architectural features, BIM implementation, focusing on architectural nuances and construction integration.
• Collaborate with project managers, architects, and engineers to ensure the project specifications are captured in the tender process.
• Analyze architectural features and the overall construction scopes to prepare time, cost estimates, materials, and productivity planning
• Assist in the preparation of tender documents, ensuring detailed technical submissions and accurate architectural drawings and BIM model drawings are included.
• Enhance BIM model fidelity for improved accuracy of project visualizations, including detailed features and construction techniques.
• Conduct clash detection and coordinate resolutions in BIM models to address potential construction challenges.
• Maintain up-to-date knowledge of architectural trends, construction techniques, and industry BIM standards.
• Adept in modern architectural techniques, eager to contribute to team success, and passionate about transforming project planning through technology.

Minimum Qualifications:

• Diploma or higher in Architectural Studies, Engineering, or a related field related in Construction Industry
• Minimum of 2 years of experience in architectural planning and BIM adoption in the Built-Sector construction industry
• Fresh graduates familiar with BIM software graphic design and trained in architectural practices are encouraged to apply.
• Proficiency in BIM software such as Autodesk Revit, Navisworks, Lumion, Revizto or similar.
• Strong understanding of architectural features, construction documentation, and building aspects.

Personal Attributes:

• Creative thinker with a proactive approach to problem-solving.
• Excellent teamwork skills, able to collaborate effectively with diverse teams.
• Strong communication and interpersonal skills.
• Ability to work independently with minimal supervision.
• Ideal candidates should be adept in modern architectural techniques, eager to contribute to team success, and passionate about transforming project planning through technology.

Weston Robot looks for fresh graduates from polytechnics to join our robotics team. He/she will:

• Help deploy and service our robots at different sites.
• Provide trainings to our customers on how to use robots for various tasks.
• Work with robotics engineers to build/assemble/debug/maintain interesting robots.
• Develop and deliver training materials.
• Demonstrate our robotics solutions to customers.
• Event Support.
• Assist other robotics engineers to conduct the engineering jobs.
• Assist other business development team to conduct the demonstrations.
• Other Duties Assigned.

He/she preferably:

• Able to drive in Singapore.
• Has Engineering background from mechanical/electrical/computer/etc from polytechnics.
• Love robots, love to play, and love to help other adopt robots.
• Having a driving license (or planning to get one).
• Like to interact with customers.
• Travel internationally (less than 25%) to meet customers/attend events in the region.

Basic salary: ($3,000 - $4,200)

Location: Serangoon

Working hours: Mon - Fri, 8.30am to 6pm

Job Description

• Plan materials requirement according to production schedule and to ensure optimal inventory levels
• Monitor production schedule to meet delivery requirement
• Work closely with Testing team and arrange production staff to work according to schedule

Job Requirements

• Diploma in Manufacturing / Production / Electronics Engineering
• Minimum 2 years of relevant work experience in electronics manufacturing industry
• Experience with ERP system
• Team player with supervisory, interpersonal and communication skills
• Able to communicate in both English and Mandarin to work closely with internal customers, buyer and sub-contractors

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

JOB DESCRIPTION

• Plan and organize events such as conferences, meetings, and corporate functions
• Develop event concepts, themes, and agendas
• Create detailed event plans, including timelines, budgets, and resource needs
• Book venues, arrange catering, and coordinate with vendors and suppliers
• Handle all logistical details, including transportation, accommodations, and equipment
• Ensure all event materials and supplies are prepared and delivered on time
• Promote events through various channels, including social media, email, and print materials
• Design and distribute promotional materials such as flyers, invitations, and brochures
• Manage event registration and attendee communications
• Oversee event setup, execution, and teardown
• Manage event staff and volunteers, ensuring everyone knows their roles and responsibilities
• Handle any issues or emergencies that arise during the event
• Develop and manage event budgets, ensuring events are delivered within budget
• Conduct post-event evaluations to gather feedback and assess the event’s success
• Prepare reports on event outcomes and provide recommendations for future events

JOB REQUIREMENTS

• Diploma in any field
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to multitask and work under pressure
• Results-oriented, ambitious and positive working attitude

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, tackle sophisticated scientific challenges, drive technological innovation and support patients in need.

How will you make an impact?

The Customer Service Supervisor will have a unique opportunity to lead a world-class customer service team and contribute to the flawless execution of our order-to-cash process. You will work closely with commercial sales leaders and other global and regional functional teams to ensure revenue attainment, optimize order management, and provide exceptional customer service. As the subject expert in Customer Service, you will analyze data and information to recommend the right solutions and make informed decisions.

Responsibilities:

• Strong supply chain knowledge & professional in Customer Service, ability to establish strong partnerships with all individuals involved.
• Responsible for overall process of customer PO booking through shipment execution.
• Handle critical customer complaints and issues, provide resolution in a timely and professional manner.
• Develop and implement customer service procedures, SOP and set up QTC processes following internal guidelines & policies.
• Thorough understanding of the business, support revenue attainment for the assigned division through meticulous backorder management.
• Prepare and present weekly reports, analyze data to identify key issues & make recommendations as needed.
• Serve as the main point of contact for critical cases and ensure it can be resolved promptly. Collaborate with factory, Commercial, Finance team etc to ensure seamless customer service and support.
• Lead and scale a customer service team that consistently achieves outstanding results.
• Foster a culture of excellence, inclusivity, and continuous learning.

Qualifications:

• Bachelor’s Degree in BA/BS or Logistics/Supply Chain or equivalent.
• Proficient in excel, data analytics & presentation.
• High energy and the ability to thrive in a fast-paced environment.
• Accountability, proactive problem-solving, adaptability, understanding of business operations.
• Excellent Communication and analytical Skills.
• Sound knowledge in logistics, solid understanding of Customer Service & Supply Chain management.
• Excellent organization & time management skills.
• Able to make timely informed decisions.

JD

· Prepare Materials CTB reports (Clear to Build)

· Liaise between the Material and Program Teams on demand management

· Work closely with production personnel to ensure zero downtime

· Work closely with warehouse/operations to ensure smooth flow of raw.

· Co-ordinate engineering changes with functional departments

· Report key metrics

· Liaise with customers on key materials issues

· Contribute to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs.

· Participate and adhere to Corporate Social and Environmental Responsibility (CSER) policy, programs and procedures.

Requirement

· Diploma/ Degree in any discipline, preferably with 2 years’ relevant experience

· MRP / SAP knowledge preferred

· Good negotiation, communication and interpersonal skills

· Good team player who is independent and self-motivated

· Ability to interpret within established procedures and practices as well as exercise independent judgment in complex situations

Summary

Do you have a passion for invention and self-challenge? Do you thrive on pushing the limits of what’s considered feasible? People here at Apple don’t just create products - they build the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do. We are looking for forward-thinking individuals who will be tasked with leading all aspects of Supply and Demand Management (SDM) for a number of our Product Lines. Extraordinary operational excellence is a cornerstone of our ability to consistently surprise and delight our customers. We are responsible for analyzing Demand and securing Supply to support all of Apple’s Routes to Market in the APAC region; Apple’s Online Store, Apple’s Retail Chain and also Apple’s wider Reseller Channel. You will utilise your analytical, planning or account management skills and will work in a dynamic consumer goods environments. You will develop, communicate, and execute end-to-end product demand and supply plans across all channels of distribution. You will be part of the APAC SDM Planning organization and as the business develops, planners may support other product ranges. Do you think strategically and execute tactically? Are you persistent with your attention to detail, enjoy solving problems and comfortable working with numbers?

Description

Analytical

• Liaise with Sales, Sales Finance and Worldwide planning to balance supply &/ demand for the region
• Forecast end consumer demand for all channels. Evaluate associated risks and plan for contingency.
• Develop weekly and quarterly supply and demand plans to meet Apple’s financial objectives
• Present forecast performance while highlighting changes in business trends in order to drive strategy conversations
• Analyse product sales on a weekly basis to recognize opportunities and drive cross-functional partners on both supply and demand side to maximise end consumer sales
• Work closely with cross-functional teams to implement plans

Driving Strategic Objectives

• Drive analysis to set launch quantities of new product introductions and to ensure smooth product transitions
• Identify improvement opportunities in the product planning process, marshal resources, and drive projects to completion
• Track & improve key metrics through process development
• Complete root cause analyses and develop mitigation plans for any unexpected changes
• Present regular product updates and recommended actions to Operations leadership

Minimum Qualifications

• Demonstrated experience in supply chain/planning/forecasting/analytical role
• Strong data analysis and numeric skills
• Practical and enthusiastic approach to problem solving and process improvement
• Solution oriented analytical planning skills
• Strong work ethic, perseverance and flexibility
• Organised and able to react to the challenges of a fast-paced environment
• Excellent communication, interpersonal and negotiation skills, both written and verbal
• Ability to build effective relationships in a cross functional team environment
• The ability to deliver quality work to tight deadlines
• Proficiency in at least one MRP system and strong Excel skills
• A self-starting, innovative individual who also can work as part of a team

Preferred Qualifications

• Masters/Bachelors degree ideally, however if you have relevant experience, you are encouraged to apply
• Prior experience in fields that demand multiplex quantitative analysis such as finance or consulting is desired
• Prior experience in product planning, production control, inventory management, or production/manufacturing operations is a plus
• Ability to move beyond traditional ways of doing things and push past the status quo
• Ability to embrace, learn and adopt new technology and encourage others to do the same

Job Description:

• Forecasting of requirements, provisioning parts and ensure part availability for timely output of production engines
• Forecast and provisioning of company’s stock items inventory
• Inventory and stock management
• Interface between Internal Support Groups, Purchasers and Customers to resolve production/logistic issues timely
• Review/liaise in paperwork compatibility checking & spares paperwork issues
• Prepare weekly shortage report & update production chart to ensure latest info are provided for production planning
• Involved in continuous improvement projects and process improvement

Requirements:

• Diploma in Mechanical, Aerospace, Supply Chain or related
• Preferably with 2 to 3 years experience in an Aerospace environment
• Knowledge in Microsoft Word, Excel and PowerPoint is a must
• Knowledge in SAP, Programming or Microsoft Access will be an added advantage
• Training provided for candidate without piror experience

As a Travel Planner, your role will involve assisting clients in planning and organizing their travel experiences and providing operational support and assistance for travel products like GFOB, Hurtigruten, Rocky Mountaineer, Tralfagar, etc.

You will be responsible for designing customized itineraries, coordinating travel logistics, managing bookings, and ensuring a seamless travel experience for clients. Your strong organizational skills, attention to detail, and extensive knowledge of various destinations and travel products will contribute to creating unforgettable travel experiences.

Key Responsibilities

• To gather information such as budget, tour duration, hotels, and meals preferences when receiving new inquiries from clients and efficiently communicate with respective suppliers for itineraries and quotations and negotiate the best possible rates.
• To provide administrative/operational support to the department including answering phone calls creating invoices, collecting deposits and balance payments from clients.
• To handle queries, requests & feedback from clients efficiently and professionally.
• Build and maintain good working relationships with internal departments and external clients.
• Extended working hours are expected during peak seasons or travel fair periods.
• To perform any other function as deemed necessary by your immediate superior or management in relation to your function.

Responsibilities:

• Plan materials requirement according to production schedule and to ensure optimal inventory levels
• Monitor production schedule to meet delivery requirement
• Work closely with Testing team and arrange production staff to work according to schedule

Requirements:

• Diploma in Manufacturing/Production/Electronics Engineering
• Minimum 2 years of relevant work experience in electronics manufacturing industry
• Able to communicate and work closely with internal customers, buyer and sub-contractors
• Experience with ERP system
• Team player with supervisory, interpersonal and communication skills

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

BLOCK71 Singapore is preparing for the next phase of growth. We've incubated 12 unicorns, along with hundreds of other startups since our inception 2011. As we look into a new era, we are redefining the ways BLOCK71 Singapore supports and interacts with founders and the startup ecosystem at large.

To support this transformation, we are looking to onboard a Marketing Manager to help enhance BLOCK71 Singapore's brand reputation at all levels: globally, domestically and within the startup community. This person should have a solid operational understanding of marketing campaigns, is creative, have a passion for supporting founders and most importantly, dare to push boundaries in a structured organisation.

Duties & Responsibilities

• Brand Management: Interpret the central brand guide and develop localised applications across organic and paid channels. This means having a solid understanding of how media planning works and being strong in performance analysis to optimise for the best results.
• Content Creation: Develop content customised to the unique traits of each platform. For example, a LinkedIn post should 'feel' different from a newsletter; a press release should be different from a message blast to our founders community. In other words, possess sensitivity to media consumption patterns and have a knack for adaption.
• Market Research: Be in tune with the latest developments of the startup world and advise Product, Community and Programmes teams on the best ways to structure their output so that BLOCK71 Singapore remains at the forefront of meeting customer demands.
• Event planning: Support community managers with communications plans to drive registriation and participation of various events such as demo days and workshops.
• Partnership Collaboration: Co-create marketing initiatives with ecosystem partners to create win-win partnership outcomes.
• Budget Management: Manage the marketing budget effectively, ensuring optimal allocation of resources to achieve marketing objectives.

Qualifications

The role is best suited for an outgoing personality who enjoys interacting with people, especially with startups and entreprenuers.

This person writes well, is conversant with different communications channels, have wide interests and high energy levels. He/ She is constantly on the lookout for new ideas, and excited with opportunities to experiment and learn.

He/She functions well in a fast paced environment, where change is constant, and is able to grasp business needs well, and is able to qucikly adapt marketing activities to suit.

A team player who enjoys originating and executing creative marketing and communications campaigns to build a strong brand and community.

A marketer who understands that marketing is more than just communications, but also advocates for a seat at the product development table.

Technical competencies

• Degree with mininum of 5 years experience in marketing, preferably in startups, startup ecosystem
• Proven experience in event planning and community development
• Strong business acumen and solid understanding of the startup development landscape of Singapore
• Excellent communication, leadership, and analytical skills
• Expert in optimising online and offline marketing channels

As a Site Planner, you will provide a Statement of Supply and Commit Plan to Tactical Supply Planning (TSP) to meet Customer and Business Requirement in tactical planning horizon for your product lines, taking into account of capacity needs/analysis for production requirements. You will work collaboratively with TSP and the Global Central Planning (ATTP), and Site Management (Production, Engineering, Warehouse and Logistics) to monitor and mitigate capacity constraint and ensure commitment are delivered in a timely manner.

Responsibilities

Create Statement of Supply Commits for demand fulfillment

• Production scheduling and output planning to meet demand plan on time, based on but not limited to inventory availability, capacity constraints, cycle time considerations, yield, etc.

• Usage of software/system tools (MAM/SAP/Tableau) to improve planning and production efficiency.

Oversee the execution of weekly plan by serving as Central Communication Hub between Support Groups

• Communicate priorities/special instructions and resolve issues between various departments towards meeting weekly plan.

• Analyze key performance indices for production areas and highlight gaps for efficiency/performance improvements.

• Understand and track production plan misses and backfill these into subsequent week’s plan as required.

Provide Tactical-Period Capacity Plan and Priorities

• Communicate Weekly Capacity Allocation with its Tactical Period Constraints, Issues, Priorities, and Special Instructions.

• Setting/Managing Weekly Allocation for Production and other activities (Engineering, QA, Equipment, etc).

• Work with Industrial Engineering (IE), ATTP, TSP on mitigating Tactical Period capacity constraints.

• Ensure accurate capacity model through periodic audits and validation of workstation performance.

• Collaborate with Stakeholders to enhance models as needed in order to provide the right accuracy or functionality.

Manage Global Inventories

• WIP management within the Tactical Planning projection to optimize cycle time.

• Work with Site Manufacturing to manage aging or inactionable Inventory periodically to maintain optimal inventory level globally.

• Set up and manage Bank Inventory as needed.

• Work with Network Sites and ATTP to manage inventory site balancing through inter-site shipping strategies.

• Collaborate with Central Planning and Global Supply Chain in Planning system/process adoption.

Requirement

• Bachelor’s degree in Industrial/ Mechanical/ Electrical/ Computer/Chemical engineering preferable.
• At least 2 years of involvement in Co-Curricular Activities (CCA) during university, with leadership roles being an added advantage.
• Good command of written and spoken English.
• Excellent interpersonal, communication and analytical skills.
• Pro-active, meticulous, resourceful and strong team player.
• Highly motivated to work in a dynamic environment, with good integrity and character.
• Proficient in Microsoft tools like Word, Excel, PowerPoint. Tableau / Programming skill will be an added advantage.
• Keen in semiconductor industry

Job Summary

The mission of Pacific Reseller Operations is to be the voice of Reseller Channel within Operations to ensure our products are in the right places at the right time, supporting Sales and our Partners to achieve Apple’s financial goals. We are focused on managing our supply chain as efficiently as possible, in order to maximise sell through while aiming for a frictionless Channel fulfilment experience for our partners. Within the Reseller Operations team, the Channel Fulfilment Analyst is responsible for ensuring orders and returns are managed, executed and delivered on time and applying analytics and insights to streamline or automate fulfilment processes in support of Apple’s Weekly Channel Fulfilment to Resellers.

Description

• Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations, Repricing, Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP), Target Service Levels (SLA) and SOX requirements
• Define and lead the rollout of New Product Introduction Order Management Activities such as System Configurations and Order Transition Plans when required
• Champion and continuously improve Channel Fulfilment, Order and/or Returns Management processes or Standard Operating Procedures (SOP) for sub-regions and/or lines of businesses
• Responsible for driving key fulfilment, cost, work driver and service level metrics (KPIs) by identifying and root causing issues, developing scalable preventive solutions and leading its rollout
• Participate and/or represent Regional/Global Capital Improvement Projects including Business Requirements Definition and User Acceptance Testing (UAT)
• Coach and train Channel Fulfilment Analysts on Fulfilment, Order and/or Returns Processes

Key Qualifications

• 4 years of experience in an Operations role such as Operations Management, Industrial Engineering, Returns & Delivery Management and/or Logistics. Experience in Order or Returns Management is preferred
• Strong verbal and written communicator with the ability to articulate complex issues, findings or analysis to senior management in a clear and concise manner
• Demonstrate attention to details, capability to manage and prioritise competing tasks and ability to deliver quality results under compressed timelines
• Proven analytical problem solver with ability to root cause complex issues using analytics to resolve and design short term remediation and/or long term improvement initiatives within and across functional departments
• Strong relationship management and interpersonal skills with the ability to build new and strengthen existing relationships with cross functional stakeholders and senior management
• Experience in customs and/or regulations within Asian countries is an added advantage
• Knowledge/experience of working on SAP is an added advantage
• Proven expertise with data analytics and visualisation tools such as Excel, Tableau, Macros etc

Education & Experience

Bachelor’s Degree in fields such as Engineering, Statistics, Mathematics, Operations, Business Management or Finance is preferred.

Additional Requirements

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities:

• Plan materials requirement according to production schedule and to ensure optimal inventory levels
• Monitor production schedule to meet delivery requirement
• Work closely with Testing team and arrange production staff to work according to schedule

Requirements:

• Diploma in Manufacturing/Production/Electronics Engineering
• Minimum 2 years of relevant work experience in electronics manufacturing industry
• Able to communicate and work closely with internal customers, purchasing team and sub-contractors
• Experience with ERP system
• Team player with supervisory, interpersonal and communication skills

Summary

Do you have a passion for invention and self-challenge? Do you thrive on pushing the limits of what’s considered feasible? People here at Apple don’t just create products - they build the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do.

We are looking for forward-thinking individuals who will be tasked with leading all aspects of Supply and Demand Management (SDM) for a number of our Product Lines. Extraordinary operational excellence is a cornerstone of our ability to consistently surprise and delight our customers.

We are responsible for analyzing Demand and securing Supply to support all of Apple’s Routes to Market in the APAC region; Apple’s Online Store, Apple’s Retail Chain and also Apple’s wider Reseller Channel.

You will utilise your analytical, planning or account management skills and will work in a dynamic consumer goods environments. You will develop, communicate, and execute end-to-end product demand and supply plans across all channels of distribution. You will be part of the APAC SDM Planning organization and as the business develops, planners may support other product ranges.

Do you think strategically and execute tactically? Are you persistent with your attention to detail, enjoy solving problems and comfortable working with numbers?

Description

Analytical

• Liaise with Sales, Sales Finance and Worldwide planning to balance supply &/ demand for the region
• Forecast end consumer demand for all channels. Evaluate associated risks and plan for contingency.
• Develop weekly and quarterly supply and demand plans to meet Apple’s financial objectives
• Present forecast performance while highlighting changes in business trends in order to drive strategy conversations
• Analyse product sales on a weekly basis to recognize opportunities and drive cross-functional partners on both supply and demand side to maximise end consumer sales
• Work closely with cross-functional teams to execute plans

Driving Strategic Objectives

• Drive analysis to set launch quantities of new product introductions and to ensure smooth product transitions
• Identify improvement opportunities in the product planning process, marshal resources, and drive projects to completion
• Track & improve key metrics through process development
• Complete root cause analyses and develop mitigation plans for any unexpected changes
• Present regular product updates and recommended actions to Operations leadership

Key Qualifications

• Demonstrated experience in supply chain/planning/forecasting/analytical role
• Strong data analysis and numeric skills
• Practical and enthusiastic approach to problem solving and process improvement
• Solution oriented analytical planning skills
• Strong work ethic, perseverance and flexibility
• Organised and able to react to the challenges of a fast-paced environment
• Excellent communication, interpersonal and negotiation skills, both written and verbal
• Ability to build effective relationships in a cross functional team environment
• The ability to deliver quality work to tight deadlines
• Proficiency in at least one MRP system and strong Excel Skills.
• A self-starting, innovative individual who also can work as part of a team

Education & Experience

• Masters/Bachelors degree ideally, however if you have relevant experience, you are encouraged to apply
• Prior experience in fields that demand multiplex quantitative analysis such as finance or consulting is desired
• Prior experience in product planning, production control, inventory management, and/or production/manufacturing operations is preferred

Job Responsibilities

1. Manage and organize all quality control inspection and lab testing activities in order to succeed in achieving objective and effective control.
2. Oversee internal calibration program.
3. Manage and organize the implementation and internal auditing of GMP and HALAL requirement.
4. Manage and organize external auditing of GMP, HALAL and second party audit.
5. To set quality standard and plan by determine acceptance criteria and control of non- conformities.
6. Oversee of product quality, safety, process performance and product performance.
7. To conduct investigations and trouble –shooting on production deviation and customer’s complaints.
8. Responsible to check and improve new release of Branch Manufacturing Report before and after production completed.
9. To conduct daily spot checks in production areas and warehouses.
10. To approve product release, sampling instructions, specification, test methods, and other quality control procedures.
11. Plan, organize, direct and run optimum day-to-day operation
12. Increaseproduction, assets capacity and flexibility while minimizing unnecessary costs and maintaining current quality standards
13. Be responsible for production output, product quality and on-time shipping
14. Allocate resources effectively and fully utilize assets to produce optimal results
15. Develop systems and processes that track and optimize productivity and standards, metrics and performance targets to ensure effective return on assets
16. Stay up to date with latest production management best practices and concepts
17. To identify, propose and source consumables, equipment and machines related to Packing Plant and Quality Assurance.
18. To perform bulk inspection on incoming products and review on the product certificate of analysis based on the registered specification.
19. Keep up-to-date with the latest regulations applying to product compliance.
20. To keep track on the stability study report to ensure ongoing quality compliance of marketed products.
21. Accomplish any other ad hoc tasks and duties assigned by superior and management

Job Requirements:

· Must possess at least Bachelor’s Degree in Finance, Business Administration, or any field

· At least 1 year of relevant working experience

· Able to work independently and interact well with all levels of staffs

· Good numeracy, communication and interpersonal skills

· Good Computer literacy skills

· Monitor on sales information system and provide relevant business information on a timely basis

· Other ad-hoc duties and responsibilities as and when required.