Responsibilities:

• Ideate, prioritize, and define requirements based on market and customer insights.
• Analyze trends, assess technology, and generate product concepts.
• Define competitive positioning and USP.
• Execute NPD plan within timelines, aligning Scrum teams via Agile.
• Source manufacturers, liaise with formulators, and ensure regulatory compliance.
• Conduct efficacy, safety, and stability tests with manufacturers.
• Finalize product specs, labels, and packaging with relevant teams.
• Research pricing, create costing data, and present to management.
• Provide technical support to Marketing and conduct product training.
• Monitor industry trends, competitor actions, and product performance.
• Manage product improvements and corrective actions with manufacturers.
• Ensure compliance with standards and support company goals with additional projects.

Requirements:

• Degree in Nutrition/ Chemistry/Pharmacy or equivalents.
• Minimum 1 year of experience in product development or management within dietary supplements or health food.
• Proficient in product/project management, with strong planning and time management skills.
• Resourceful, analytical, and effective at problem-solving.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• Working location: Pasir Panjang, Mapletree Business City
• Working Days: 5 days work
• Working hours : 9am - 6pm
  Salary Range: $3000 to $3600

Responsibilities:

• Oversees brand integrity, messaging, and strategy alignment across all stages in the marketing funnel and marketing campaigns.
• Brainstorm and manage overall digital marketing strategy to drive lead acquisition and increase online presence.
• Measure and report on the performance of digital marketing campaigns and assess against ROI goals.
• Liaise with digital media and identify opportunities for media coverage fit for the brands.
• Copywrite in English language and transcreate (mainly Chinese language to English language) for content in different formats, tones and channels; work with relevant functions for assets suitable for content.
• Consistently conduct knowledge research, brainstorm for new ideas and track trending topics to develop interesting content.
• Work with internal stakeholders to optimise content and copy for advertisement considering keywords, business objectives and budget.
• Collaborate with internal stakeholders to develop product positioning and marketing direction for products; contribute to product naming.
• Manage corporate social media accounts such as Instagram, Facebook, Tiktok, Youtube, etc., including content development, posting, building following, community nurturing, social listening/ monitoring and responding to feedback, enquiries and comments, to increase brand awareness, engage customers, and gather insights.
• Update marketing materials, maintain content asset database and communicate regularly with regional marketing teams.
• Collaborate with marketing and product teams internal stakeholders to and contribute to product positioning and marketing direction for products.
• Assist in other marketing events and activities, when required.

Requirements:

• Degree in Marketing, Communications, Languages or other related fields.
• Possesses knowledge in skin care and health and wellness products preferred

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

***OUTLETS (JEWEL CHANGI AIRPORT / FUNAN / ORCHARD)***

*Job Highlights*

* Attractive basic + commission

* Different off days scheme

* Near MRT @ Changi Airport, City Hall, Dhoby Ghaut,

* Professional Training

* Career Progression

*Responsibilities*

* Sales of slimming, facial and hair removal treatments

* Advise on customer's skin and weight management and other enquiries

* Hands on facial, slimming and hair removal treatments if needed

* Front desk work - collect payments and book appointment for customers

*Requirements*

* At least 2 years experience in sales and hands-on of facial and slimming treatments

* Beauty certificate is an added advantage but training will be provided

* Willing to learn slimming, facial and other beauty skills

* Excellent customer service skills

*Interested Applicants you may WhatsApp +65 9070 5006 and state ‘Interview’ with your personal particulars. Otherwise you can call +65 6887 1124 for more information.*

Job Description:

1. Responsible for the total management of patients in the department with the assistance of the Nursing Officer/ Staff Nurse in charge;
2. All RPs should be expected to perform procedures to their level of competency;
3. Participating in on-call rosters for emergencies and clinical service provision;
4. Be involved in Education, Research and/or Administrative aspect, when required;
5. Other administrative duties.

Requirement:

1. Possess a basic medical degree that is recognised and registrable with the Singapore Medical Council;
2. Have passed the relevant national licensing examination in the country of conferment of basic degree, where applicable;
3. Eligible for Conditional or Full registration with the Singapore Medical Council;
4. Be registered as a medical practitioner in the country where you are currently practising;
5. Be in active clinical practice for the 3 years (post housemanship) preceding the application for medical registration in Singapore;
6. Provide evidence of English language proficiency and meet the requirements specified by the Singapore Medical Council if the basic medical qualification is not conducted in English language.

Job Description:

1. Responsible for the total management of patients in the department with the assistance of the Nursing Officer/ Staff Nurse in charge;
2. Contributing to quality outpatient and inpatient clinical services, including running specialist outpatient clinics, supervising inpatient care and providing specialist consultations;
3. Participating in on-call rosters for emergencies and clinical service provision;
4. Providing teaching and supervision to junior medical staff;
5. Be involved in Education, Research and/or Administrative aspect;
6. Other administrative duties.

Requirement:

1. Possess a basic medical degree and relevant post graduate qualification that are recognised and registrable with the Singapore Medical Council and Specialist Accreditation Board;
2. Completed specialist training with the qualification that is registrable with the Specialist Accreditation Board;
3. Eligible for Conditional or Full registration with the Singapore Medical Council;
4. Be registered as a medical practitioner in the country where you are currently practising;
5. Be in active clinical practice for the 3 years (post housemanship) preceding the application for medical registration in Singapore;
6. Provide evidence of English language proficiency and meet the requirements specified by the Singapore Medical Council if the basic medical qualification is not conducted in English language.

Digital Marketing Specialist

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3000 to $3600

Responsibilities:

• Oversees brand integrity, messaging, and strategy alignment across all stages in the marketing funnel and marketing campaigns.
• Brainstorm and manage overall digital marketing strategy to drive lead acquisition and increase online presence.
• Measure and report on the performance of digital marketing campaigns and assess against ROI goals.
• Liaise with digital media and identify opportunities for media coverage fit for the brands.
• Copywrite in English language and transcreate (mainly Chinese language to English language) for content in different formats, tones and channels; work with relevant functions for assets suitable for content.
• Consistently conduct knowledge research, brainstorm for new ideas and track trending topics to develop interesting content.
• Work with internal stakeholders to optimise content and copy for advertisement considering keywords, business objectives and budget.
• Collaborate with internal stakeholders to develop product positioning and marketing direction for products; contribute to product naming.
• Manage corporate social media accounts such as Instagram, Facebook, Tiktok, Youtube, etc., including content development, posting, building following, community nurturing, social listening/ monitoring and responding to feedback, enquiries and comments, to increase brand awareness, engage customers, and gather insights.
• Update marketing materials, maintain content asset database and communicate regularly with regional marketing teams.
• Collaborate with marketing and product teams internal stakeholders to and contribute to product positioning and marketing direction for products.
• Assist in other marketing events and activities, when required.

Requirements:

• Degree in Marketing, Communications, Languages or other related fields.
• Possesses knowledge in skin care and health and wellness products preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working Days: 5 days – Mon Fri 830am to 530pm
• Office Location: Ang Mo Kio
• Starting Salary: $1,800 - $2500 + Transport Claimable + Commission

Responsibilities & Duties:

• Identify business opportunities and procure new business clients, mainly reach out to retail chain store.
• Display good product knowledge, training will be provided (personal care, health, and wellness products)
• Execution of sales as outlined by the Management.
• Any other duties as and when assigned by the Management.
• Any sales experiences are welcome to apply.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Cocoage Cosmetics is hiring for Beauty Sales Consultant (Retail) for our multiple locations around Singapore.

Join the Cocoage team today and become part of the dream.

Job Benefits

- Training by international professionals

- Opportunities are available for all those with a passion for beauty and determination for success.

- Learning and growing daily with the team

- Island wide work locations with easy access to MRT stations

- Bonus and motivating incentives

Job Requirement

- Roaster planning

- Staff arrangment / Staff matters

- Meeting at office once a week

- Able to stand long working hours

- Commit to retail hours

- Able to work on Weekends and Public Holidays

- Aggressive Selling

- Approaching customer at doorstep

- Drive and achieve individual sales target on monthly basis, in a team environment

- Demonstrate and promote our product

- Good knowledge in skincare

- Relevant Beauty Retail experience

- Build and establish new customer prospects

- Strong customer service mentality

- Good team player with a positive personality

- Creating and nurturing a strong relationship with clients

- Good team player with a positive personality

- Deadsea sales personnel plus point / Non experienced candidates are welcome *training provided

- Manage daily operating activities in the store

- Daily inventory stock tally

Interested Candidates can apply as below:

Email: [email protected]

Whatsspp: +65 9788 0466

Affinity Cosmetics is hiring for Beauty Sales Consultant (Retail) for our multiple locations around Singapore.

Join the Affinity team today and become part of the dream.

Job Benefits

- Training by international professionals

- Opportunities are available for all those with a passion for beauty and determination for success.

- Learning and growing daily with the team

- Island wide work locations with easy access to MRT stations

- Bonus and motivating incentives

Job Requirement

- Roaster planning

- Staff arrangment / Staff matters

- Meeting at office once a week

- Able to stand long working hours

- Commit to retail hours

- Able to work on Weekends and Public Holidays

- Aggressive Selling

- Approaching customer at doorstep

- Drive and achieve individual sales target on monthly basis, in a team environment

- Demonstrate and promote our product

- Good knowledge in skincare

- Relevant Beauty Retail experience

- Build and establish new customer prospects

- Strong customer service mentality

- Good team player with a positive personality

- Creating and nurturing a strong relationship with clients

- Good team player with a positive personality

- Deadsea sales personnel plus point / Non experienced candidates are welcome *training provided

- Manage daily operating activities in the store

- Daily inventory stock tally

Interested Candidates can apply as below:

Email: [email protected]

Whatsspp: +65 9788 0466

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Are you passionate about creativity and brand growth? Join the Marketing team at De Beaute Beauty & Slimming Pte Ltd, where you'll play a vital role in shaping impactful campaigns, driving customer engagement, and contributing to the company's vision of success. Be part of a dynamic environment where your ideas and skills will make a difference!

Requirements:

· At least 2 years of experience in branding, marketing, and digital media.

· Skilled in creating and managing multimedia marketing, visual and digital designs, as well as branding initiatives.

· Capable of managing and updating promotions, company website, and content.

· Experienced in handling social media content and campaigns across platforms like Facebook, TikTok, and Instagram.

· Strong copywriting skills for marketing and promotional purposes.

· Able to thrive under pressure and meet tight deadlines.

· Adaptable to a fast-paced work environment.

· Creative and resourceful in developing marketing strategies.

· Possesses a keen eye for design, with the ability to quickly produce mock-ups and deliver innovative ideas.

· Proficient in Adobe Creative Suite and other design tools.

· Positive, proactive, and able to work independently.

· This position is also open to freelance or part-time arrangements.
Interested candidates are encouraged to submit a detailed resume, including your expected salary, availability date, and a portfolio showcasing your previous work. Alternatively, feel free to reach out via WhatsApp or SMS at 8133 3030.

Job Description

Claims Service

• Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Claims Philosophy.
• Effectively assist Consumer Claims Lead to manage A&H claims underwritten or reported in Singapore against policy terms and conditions, claims best practices guidelines, statutory and company guidelines, local operating procedures and claims management guidelines.
• Evaluate the cost effectiveness of claims handling procedures. Recommend improvements to reach optimum performance and service standards.
• Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc,
• Claims costs containment and loss dollar management – accurate interpretation of policy coverage, close liaisons with underwriters and internal colleagues to manage accounts and on risk improvement and suspicious claims, claims data and loss trend analysis. Contribute to discussions with business units for products developments and loss control.
• Ensure that Consumer Claims Lead and appropriate Underwriters, as required, are made aware on a timely basis of specific claims issues or trends which may impact underwriting decisions.
• Use external resources in accordance with the guidelines and philosophies. This includes the engagement of appropriate service providers where required and management of such providers and cases towards the timely and effective resolution of the matter.

Claims Quality

• Manage and handle claims to finality within designated Settlement Authority and Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews and proper evaluation are taken in all claims.
• Ensure that loss reserves are set and maintained in accordance with guidelines, timely updates of claims data made into systems and correctness of systems and file records,
• Comply with company quality review program guidelines and ensure corrective action is complemented as necessary.
• Complete Reserve Reconciliation and Advocacy reviews in accordance with guidelines.

Expense Management

• Provide input to, and in association with Consumer Claims Lead to monitor and control department operating budget (UCE) by ensuring departmental controls are prudently applied and interests are always protected.
• Manage and monitor Allocated Claim Expense (ACE) and adhere to all controls and guidelines.

Others

• Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring. Ensure timely advices, relevant supporting documents and responses to enquiries are provided to coinsurers / reinsurers to settle their share promptly.
• Provide and/or assist with the provision of statistical analysis and operational reports.
• As required, to provide Claims Representation/Support including visitations, meetings, presentations, etc. with Underwriters and/or Business Unit.
• As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned.
• To meet or exceed the expectations/objectives set on the individual’s and the Team’s yearly goal setting.

Requirements:

• Diploma / Degree / Professional certificates in the relevant discipline
• Preferably with at least 2 - 3 years of relevant experience in handling a variety of A&H claims
• Advanced expertise and knowledge in A&H claims handling.
• Excellent communication and internal personal skills. Ability to effectively manage all internal and external stakeholders.
• Able to lead a small team

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Info:

• Salary: Basic up to $5800 + AWS + VB
• Working Hours: Monday - Friday (8am - 5:30pm)
• Location: Woodlands & Jurong

Job Scope:

• Perform risk management for two sites
• Address all HSE-related training requirements
• Lead investigations for all incidents, accidents, and near misses
• Develop and maintain updated Standard Operating Procedures (SOPs), manuals, and relevant documentation in compliance with applicable HSE regulations, standards, and best industry practices, including ISO 14001 and ISO 45001
• Collaborate closely with the customer's and the company's operations teams to plan and implement mutually agreed HSE plans, including best practices
• Work with key stakeholders on the Safety Observation Sheet, including its review and closure
• Manage contractors effectively
• Perform routine tasks such as attending meetings and providing updates
• Handle ad hoc tasks assigned by management related to HSE

Requirements:

• Strong knowledge of Singapore Workplace Safety & Health Act and its regulation
• Knowledge of ISO 45001 & ISO 14001, Management System Knowledge of HSE Auditing skill
• Strong negotiation skills with effective interpersonal and people management skills
• Qualified HSE personnel with experience in 3PL in semi-con industry will be preferred

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

* Location: Ubi

* 5 days 9am - 6pm

Responsibilities

• Lead the creation and execution of brand and product marketing strategies to meet business goals and boost revenue and engagement.
• Manage social media content strategy to increase awareness, conversions, and engagement.
• Plan and create short video content to support marketing goals.
• Build and maintain partnerships with influencers, media, other brands, and stakeholders.
• Run paid advertising campaigns on social media to increase online visibility and achieve goals.
• Host and manage livestreams for product launches and online sales, engaging directly with the audience.
• Work with the eCommerce and trade marketing teams on brand campaigns and product launches.
• Write clear and engaging content for social media, blogs, and newsletters.
• Prepare monthly reports on brand and competitor performance, providing insights and identifying growth opportunities.
• Keep up with industry trends to ensure our content is fresh and relevant.
• Perform other tasks as needed.

Requirements

• Degree or diploma in business, marketing, or related field.
• 2-3 years of experience in a 360-marketing role, ideally in FMCG/beauty.
• Passionate about social media trends, especially TikTok and Instagram; skilled in creating/editing short-form videos and hosting livestreams.
• Familiar with WordPress and blog content creation.
• Strong aesthetic sense; basic skills in Adobe Illustrator or online image-editing software like Photopea preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

• Opportunities for career growth.
• Dynamic and creative work environment.

About Our Client

The client is a global lifestyle retail company that offers a wide range of affordable and stylish products across various categories such as home goods, beauty, health, electronics, toys, stationery, and accessories.

Job Description

• Product Planning: Plan the product line layout and product upgrade direction of the beauty category. Lead the planning and launch of new beauty products, including product concept, ingredient selection etc., to ensure that products fit the brand positioning and meet market demands.
• Vendor and Supplier Management: Establish and maintain good relationship with beauty suppliers, negotiating terms of co-operation, control product quality and cost to ensure stable supply of quality products.
• Marketing and Promotion: Combine online and offline channels to develop promotional and marketing plans for the beauty category, increasing product sales and brand reputation.
• Sales Analysis: Analyze sales data and consumer feedback of beauty products, optimizing product strategy and inventory management.

The Successful Applicant

• Bachelor's degree with a major in marketing, beauty, or related field
• 1+ years of experience in beauty category management or related work experience
• Knowledge of beauty products and understanding of production and sales norms and trends in the beauty industry

What's on Offer

• Opportunities for career growth.
• Dynamic and creative work environment.

Contact

Eunice Ho (Lic No: R24125003 / EA no: 18C9065)

Quote job ref

JN-112024-6598523

Phone number

+6564169811

Michael Page International Pte Ltd | Registration No. 199804751N

Senior Triage & Brief Intervention Specialist

Overview:

We are seeking an experienced and compassionate Senior Specialist to join our mental health team. The ideal candidate will be responsible for conducting initial assessments, triaging clients based on urgency and needs, and ensuring that clients receive timely and appropriate care and providing brief interventions to clients. Candidate will also be co-managing the triage team members, to make decisions for proper allocation and to provide support whenever needed. This role requires a deep understanding of mental health issues, excellent communication skills, and the ability to make quick, informed decisions.

Key Responsibilities:

• Conduct comprehensive initial assessments of clients presenting with mental health concerns.
• Triage clients based on severity and urgency of their conditions, ensuring they receive appropriate and timely care.
• Provide brief intervention to clients.
• Co-manage, supervise and support triage team members.
• Maintain accurate and up-to-date client records and documentation.
• Coordinate with other healthcare professionals, social services, and community resources to facilitate comprehensive care.
• Monitor client progress and adjust care plans as necessary.
• Participate in team meetings, case conferences, and professional development activities.
• Collates data for outcome tracking, trending and reporting.
• Stay current with best practices and emerging trends in mental healthcare.
• Maintains and safeguards confidentiality of patient health information.

Qualifications:

• Degree in Psychology with postgraduate qualification in Social Work, Counselling, Psychology or a related field.
• Minimum of 2 years of experience in mental health triage, crisis intervention, or a related field.
• Strong understanding of mental health disorders, assessment techniques, and intervention strategies.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced, high-stress environment.
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Experience in a supervisory or leadership role.
• Specialized training or certification in CBT.
• Bilingual or multilingual abilities.