Total 507 health beauty fitness job vacancies in Singapore

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Human Resource

· Administer and maintain all the employees’ database in the Human Resource Information System

· Support all leave and benefits administration, including monthly payroll processing

· Assist in Recruitment efforts by coordinating the interview logistics, managing recruitment pipelines and job posting sites.

· Schedule, co-ordinate and conduct orientation program for new hires

· Responsible for all onboarding and offboarding checks and processes, including updating of BCP contact list

· Administrator of Global Learning Management System, uploading training materials and keeping track of employee’ training records

· Responsible for company’s sponsored training programs and roll out mandatory training programs by the Group Learning Team

· Support Government agencies and Group survey/reports

· Keep proper filing and housekeeping of all HR documents and records.

Office Administration

· Administer office Access cards and Lockers

· Organize corporate event.

· Support Travel arrangements for corporate events and ad-hoc cases when the demand arise.

· Verify incoming invoices, liaise with related parties on differentiation, ensure timely submission to Finance.

Attend to IT related matters for daily HR & Admin operation.

Requirements

· Degree/Diploma or equivalent

· Minimum 3 years of relevant working experience in HR admin support functions

· Candidate with Payroll experience preferred.

· Ability to work in a dynamic environment.

· Meticulous in data management and filing, in a timely and systematic manner

· A mature team player with good Interpersonal and communication skills

· IT Savvy

Key Responsibilities:

Event Planning and Coordination:

• Plan, organize, and coordinate all logistical aspects of roadshow events, ensuring seamless execution from inception to completion.
• Develop comprehensive event timelines, budgets, and project plans, and adhere to deadlines and financial parameters.
• Liaise with internal stakeholders, including marketing, sales, and operations teams, to align event objectives with overall business goals.

Vendor and Venue Management:

• Source and negotiate with vendors, suppliers, and venues to secure competitive pricing and ensure high-quality event delivery.
• Coordinate logistics such as venue selection, catering, audiovisual requirements, and transportation.
• Manage relationships with vendors and ensure all contractual obligations are met.

On-Site Event Management:

• Oversee event set-up, tear-down, and day-of logistics to ensure smooth operations.
• Supervise on-site staff, volunteers, and temporary personnel, providing guidance and support as needed.
• Address any issues or challenges that may arise during events promptly and effectively.

Compliance and Risk Management:

• Ensure compliance with all relevant legal, health, and safety regulations throughout the planning and execution phases.
• Implement risk management strategies to mitigate potential hazards and liabilities.

Post-Event Evaluation and Reporting:

• Conduct thorough post-event evaluations to assess event success and effectiveness in meeting objectives.
• Analyze attendee feedback and performance metrics to identify areas for improvement and make recommendations for future events.

Overview

Reporting to the Director, Centre for Functional Movement & Enabling Technologies, this role will be to provide research, technical and administrative support to the investigators.

Job Responsibilities

• Conduct clinical trials, design experiments, collect and analyze data from projects / research studies
• Assist in 3D printing service to meet research and clinical needs, including working with clinicians and allied health professionals to innovate and provide clinical applications and solutions
• Assist in data analysis of MRI, EEG, EMG, and motion analysis data
• Source for, design, or modify mechanical parts for experiments
• Write and publish research papers in journals and conferences
• Present research findings at international workshops, conferences and internal project meetings
• Assist in writing grant proposals for funding
• Liaise with other team members, collaborators of projects and external vendors to realize the overall goal of the project
• Coordinate the submission of new IRB applications, study amendments and annual reports.
• Maintain the highest standard of professional conduct and record keeping in accordance with hospital policies, ethics requirements and local regulations.
• Assist with any other duties that are delegated by the PI.

Job Requirements

• Minimum Bachelor Degree in engineering or a related field
• Relevant previous experiences include 3D printing, rehabilitation engineering, neurophysiological signal processing and/or motion analysis
• Strong interpersonal and communication skills. Leadership and accountability to tasks is very desirable.
• Strong analytical, technical and problem solving skills
• Self-motivated individual who can work independently and also collaboratively in a multidisciplinary team environment
• Able to adapt in a fast-paced environment, with a strong focus to meet research deliverables and targets.
• Willing to travel between the Hospitals and external study sites as part of his / her work.

#L1-RT1

As a Marketing Associate , you will need to :-

• Owns the master product information of all details and specifications; acts as the product go-to person in the organization.
• Devise product marketing plans for how the products will be sold, different sales channels, price point & advertising, in both local & overseas markets.
• End to end project management of new products development cycle from ideation to go-to-market launch.
• Conduct market research, derive data from online tools & social listening, consumer sampling surveys, internal feedbacks, etc.; to understand market trends and consumer likes into snacking and providing recommendations to business teams.
• Work with internal teams such as R&D, Design, Supply Chain and Business teams to project manage and ensure key milestones are met i.e. new products, new pouch sizes, etc.
• Manage & execute Lo Hong Ka and Jynns products' positioning as a consolidated products portfolio for the organization.
• Responsible for product features copywriting, product description, products' ad copy and product design feedback.
• Responsible for products' content, online and offline, to ensure the copies are compelling to audiences.
• Work with Malaysia Marketing Team to improve and on part on all marketing plans
• To act as the communication point for both Malaysia and Singapore Marketing Team
• To support the General Manager to run a smooth operation in Singapore

Requirements:

• Diploma / Degree in Product Marketing, Branding, or related field.
• 2-3 years’ experience in a product marketing and/or product branding position, or in a similar role.
• Familiar with product marketing tactics (e.g. coordinated product launch in more than 1 market).
• Conducted marketing analysis before with qualitative and quantitative data.
• Good understanding of how FMCG products are being sold.
• Creative and keen eye for detail with excellent written and verbal communication skills.

Position Overview:

We are seeking a detail-oriented and proactive Admin Assistant (Operations) to join our dynamic team. This pivotal role is responsible for overseeing warehousing operations, managing inventory levels, and addressing product-related issues to ensure seamless operations between our warehouse and retail outlets. The ideal candidate will demonstrate exceptional organizational skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Warehouse Operations Management:

1. Oversee and execute stock transfer processes, ensuring the accurate and timely movement of products within the warehouse and to retail locations.
2. Address product issues promptly, such as damages reported by retail partners, and coordinate effective solutions, including product returns or replacements.
   

• Loading and Unloading:

1. Assist in loading and unloading inventory during inbound and outbound shipments, adhering to established safety and operational protocols to minimize risk.
   

• Inventory Control:

1. Monitor and track stock requests from retail partners, proactively fulfilling orders to maintain optimal inventory levels and ensure product availability.
2. Conduct regular audits to reconcile stock levels in the inventory management system with actual inventory in both the warehouse and retail locations.
   

• Warehouse Maintenance and Support:

1. Ensure the warehouse is maintained with a clean and organized layout that promotes operational efficiency.
2. Oversee the preparation of products for retail delivery, including specific tasks such as boiling, packaging, and arranging deliveries for items like herbal eggs.
   

• Collaboration and Communication:

1. Work closely with the operations team and supervisors to identify areas for improvement and streamline processes.
2. Communicate effectively with retail partners to address any inventory concerns and ensure customer satisfaction.
   

• Additional Responsibilities:

1. Perform other tasks as assigned by the supervisor, demonstrating a flexible approach to support team objectives and operations.
   

Qualifications:

• High school diploma or equivalent; experience in operations, logistics, or warehousing preferred.
• Fresh Graduate are Welcome
• Strong organizational skills with a keen eye for detail and accuracy.
• Ability to manage multiple tasks efficiently and meet deadlines in a fast-paced environment.
• Proficient in inventory management systems and basic computer application
• Excellent communication skills, both verbal and written, with a focus on problem-solving.
• Physical ability to lift and move products as required.

Working Conditions:

• This position may involve physical activities such as lifting, bending, and standing for extended periods.
• The role requires flexibility to adapt to a dynamic work environment and varying operational demands.

Why Join Us?

At Lo Hong Ka Health Care Pte Ltd, we value our employees and foster a collaborative work environment that encourages professional growth. Join us in our mission to deliver exceptional products and services to our customers while being part of a dedicated team.