Total 14,599 help desk specialist job vacancies in Singapore

What you’ll do

• Digital Campaign Management: Plan, implement, and manage digital marketing campaigns across various online channels, including search engines (SEO and SEM), social media platforms, email marketing, and display advertising. Communicate with customers and followers, respond to queries promptly, and monitor comments and reviews.
• Content Creation: Develop compelling content for websites, blogs, social media, and marketing materials.
• Search Engine Optimization (SEO): Perform keyword research, on-page optimization, and backlinking activities to enhance website visibility on search engines.
• Paid Advertising (PPC): Manage paid search campaigns (e.g., Google Ads, Bing Ads) and social media advertising, including campaign setup, ad targeting, and optimization.
• Website Management: Collaborate with web developers to update website content, maintain website functionality, and ensure alignment with marketing campaigns.
• Analytics and Reporting: Track website traffic, campaign performance, and relevant KPIs using analytics tools. Analyze data to identify trends, optimize campaigns, and generate reports for insight sharing.
• Market Research: Conduct market research and competitive analysis to stay informed about industry trends, target audiences, and competitor activity.
• Budget Management: Assist in managing marketing budgets and ensure effective allocation of resources.
• Collaboration: Work closely with other departments, including sales, product development, and design, to ensure consistent messaging and successful outcomes.

What you’ll bring

• Experience or interest in the automotive industry is a plus.
• 1-3 years’ experience in a strategic social media and/or digital marketing strategist role. Strong understanding of SEO, SEM, social media marketing, and email marketing practices.
• Expertise with Google Analytics and other web analytics tools.
• Excellent written and verbal communication skills.
• Data-driven mindset and ability to translate data into actionable insights.
• Ability to work independently as well as collaboratively within a team.
• Good knowledge of search and social media advertising, programmatic advertising and content conceptualization and production would be an advantage.

Position Overview: We are looking for a dedicated and knowledgeable Application Engineer to join our team. In this role, you will focus on providing comprehensive training and technical application support to our clients utilizing our construction finishing robots including painting and skimming robots. Your expertise will ensure clients can maximize the benefits and efficiency of our robotic systems.

Comprehensive local and overseas training will be provided for selected candidate, culminating in a certification upon successful completion.

Key Responsibilities:

• Deliver hands-on training sessions for clients and operators on the effective use and maintenance of our painting robots.
• Provide ongoing technical support and troubleshooting assistance to clients to resolve operational issues with the painting robots.
• Collaborate with the engineering and robot development teams to provide feedback gathered from training sessions and client interactions.
• Conduct site visits to evaluate robot performance and provide tailored recommendations for optimal usage in specific construction environments.
• Assist in the setup and configuration of finishing robots for various projects, ensuring adherence to project specifications.
• Stay informed about the latest developments in robotic technology and painting processes to continuously improve training content and support services.
• Facilitate workshops and seminars to educate potential clients about the benefits and functionalities of robotic painting solutions.

Qualifications:

• Diploma/Nitec in Mechanical Engineering, Electrical Engineering, Robotics, or a related field.
• Fresh Graduate will be considered
• Experience in application engineering or technical support, preferably in robotics or automation will be an advantage
• Good basic understanding of robotic systems and their applications
• Good communication skills with the ability to explain technical concepts to diverse audiences.
• Problem-solving skills and a customer-focused approach to support.
• Willingness to travel to client job sites for training and support as needed.

Our client helps people to live better by moving better. They are expanding their team and is seeking Exercise Specialists to work in partnership with physiotherapists to help their clients rehabilitate post-surgery and recover from injuries.

As an Exercise Specialist, your primary role is:

• To conduct exercise sessions as part of a broader rehabilitation treatment plan for clients with musculoskeletal injuries;
• To help clients with injuries move and live better through exercise.

Work hours: Mondays to Fridays, 9am-6pm (subject to client's schedule) and alternate Saturdays 9am-1pm

Work location: Raffles Place, HarbourFront, or Tampines. Location assigned based on needs and candidate's suitability.

Requirements

• Strong growth mindset and proactive (i.e., take charge of their own learning)
• Eager to learn and apply their learning (i.e., inquisitive, open to feedback)
• Able to speak well
• Comfortable interacting with people
• Comfortable working in a multi-disciplinary team

The role is open to:

• Fresh graduates from Sport Science programmes;
• Physical therapy assistants from hospitals/private clinics (must have prior experience in doing exercise-related therapy); or
• Personal trainers who are looking to focus on rehab.

Benefits

• 6-month training provided
• Salary adjustment up to $3,100 upon completion of 6-month training and probation
• Bonus from 0.5 month based on appraisals (every 4 months) (i.e., 3 appraisals per financial year).
• Medical/Dental benefits
• Annual Leave

Apply now if you have the relevant training/experience and are keen to help people live better by moving better: https://apply.remotejobsasia.com/jobs/Careers/758310000002085041/Exercise-Specialist?source=CareerSite

For clarifications, please contact karyn(@)jobsjolt.com (Reg: R24120779)

Employment Agency: Jobs Jolt Private Limited

EA Licence No.: 24C2131

www.jobsjolt.com

We also operate Remote Jobs Asia www.remotejobsasia.com

About the Company

EON has been established since 1996. We have helped professionals, managers and executives (PMEs) in Singapore to catalyse their career development by providing quality training programmes. We have formed partnerships with large organisations who have entrusted the training and development of their PMEs to our programmes. Our Adult Educators / Trainers are industry practitioners who are subject matter experts in their respective fields. We are known for our training philosophy of being Insightful, Inspiring and Innovating. Our courses are highly rated by learners who stay connected with us through the Friends of EON (FEON) learning community.

Job Description:
We are currently seeking a highly motivated and results-oriented Marketing Executive to join our team. The ideal candidate will have a strong background in digital marketing, social media marketing, and search engine optimisation (SEO). As a Marketing Executive, you will be responsible for developing and implementing marketing strategies to drive brand awareness and generate leads.

Responsibilities:
- Plan and execute digital marketing campaigns across various platforms, including social media, email, and search engines
- Conduct market research to identify target audience and industry trends
- Optimise website content and landing pages for search engine visibility
- Monitor and analyse website traffic and user behavior using Google Analytics
- Develop and manage content marketing initiatives, including blog posts, articles, and social media content
- Implement email marketing campaigns to nurture leads and drive conversions
- Utilise marketing automation tools to streamline processes and improve efficiency
- Manage and enhance brand identity through consistent messaging and creative campaigns
- Write compelling copy for marketing materials, including website content, advertisements, and email campaigns
- Collaborate with internal teams to ensure marketing initiatives align with overall business objectives
- Stay up-to-date with industry trends and best practices in digital marketing

Requirements:
- 2 to 4 years of experience in digital marketing or related field
- Strong knowledge of digital marketing strategies, including social media marketing, SEO, and content marketing
- Proficient in using Google Analytics and other web analytics tools
- Experience with sales platforms (eg. Hubspot) is a plus
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Attention to detail and strong analytical skills

- Able to handle Chinese artwork

If you are passionate about digital marketing and have a proven track record of driving results, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your relevant experience and qualifications.

As a Senior Pricing Specialist, you play an essential role in ensuring that pricing is well structured to drive profitability and pricing strategy throughout the cross-functional teams. In this role, you provide commercial pricing support to teams to help improve their pricing strategies and foster value creation. You support the development of comprehensive segment pricing constructs, ensuring they comply with regulatory and commercial frameworks and align to overall business strategy. Due to your experience and expertise you make a significant contribution to Telstra’s thought leadership and IP on commercial and product innovation and wider pricing strategy.

Responsibilities

• Design pricing strategies that have a significant degree of impact to cross-functional outcomes. This will be achieved through maximising commercial objectives and converting customer value to revenue and profit.

• Leverage your technical skills and experience to provide the market-based and value-based pricing recommendations to set pricing and commercial terms for products, services, campaigns and offers across Enterprise customer segments and cohorts

• Lead your team to support strategically important pricing strategies and initiatives, collaborating with team members and seeking support, direction and buy-in from key stakeholders to generate strategies to solve complex problems and/or remove organisational barriers.

• Analyse new and emerging market trends to build an in-depth understanding of these issues and evaluate their impact upon key products and pricing strategies.

• Act as an expert advisor when sought out by others to solve complex pricing problems using pricing expertise and analytical thinking to resolve issues

• Facilitate the development of cross-functional pricing strategies and engage with key stakeholders across teams to provide coaching to strengthen their understanding of pricing methodologies

• Significantly contribute to continuous improvement initiatives and thought leadership by providing input and direction into the development of commercial and product pricing initiatives, and recommending step improvements that directly impact profitability

Job Description:

• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.
• Validate business requirements to align with business/operation needs as well as IT architecture and security standards
• Review the test scenarios and perform mock/sanity test to ensure smoother production implementation
• Perform walkthrough for BAU-related incidents and fix proposal to all stakeholders for review and signoff

This is a 12-month maternity cover contract job.

Responsibilities include the following:
1. Campaign Development and Execution: Create and implement comprehensive marketing campaigns across online and offline channels, collaborating with agencies and internal stakeholders.
2. Budget Management: Effectively manage allocated marketing budgets, ensuring maximum return on investment (ROI) for all activities.
3. Usage and Acquisition Strategy: Define and own the user acquisition strategy, leveraging online and offline marketing channels to achieve business objectives.
4. Customer Education: Develop and execute an activity calendar focused on educating users about digibank usage, online scams and fraud prevention. This includes managing outreach events.
5. Stakeholder Management: Coordinate and communicate effectively with internal and external stakeholders, ensuring seamless campaign execution and alignment on goals.

Qualifications;
1. Degree holder
2. Minimum 5 years of marketing/communications experience
3. Able to work independently, is meticulous, able to handle stakeholders well, and have good project management skills.

Internal ref: 9295

Regards,

Lini

Recruitment Consultant

R22108463

· Over 5 years of experience in Information Security

• At least 2 years of direct experience in one of the Public Cloud platforms, such as AWS or Azure with strong knowledge of their security features.

• Ability to identify and drive remediation of public and hybrid cloud risks

• Experience in general security technologies, processes, and concepts.

• Industry-recognized security certifications (OSCP, CISSP, CISA, CEH, AWS Security, etc.).

• Working experience on SIEM / Analytics tools, eg: Securonix, Sentinel

• Working experience with common security operations systems, Intrusion Detection Systems (IDS/IPS), Security Incident Event Management systems (SIEM), anti-virus log collection systems, etc

• Strong analytical and problem-solving skills, with the ability to identify and address security risks and vulnerabilities

• Working knowledge of security systems and programs

• Ability to analyze and develop innovative recommendations and solutions.

• Sound fundamental knowledge of Internet technologies, such as TCP/IP, HTTP, SSL, DNS, OWASP Top10, and web servers (e.g. Apache, IIS, Nginx, etc.).

• Experience with web security concepts and technologies such as web application firewalls, and proxy.

• Familiarity with AWS technologies, such as CodePipeline, CodeBuild, CodeDeploy, CodeStar, Guardrails, Amazon ECS, AWS Lambda, and Open-source tools like Jenkins, Def

Summary

At Apple, we combine product management/development and product marketing responsibilities into a single, cross functional Product Management team that collaborates with design, engineering, finance, legal, marketing communications, public relations, market research, sales and support for maximum impact across the organization. The International Product Marketing team in [x Geo] is looking for a Technical Marketing Specialist to work on Apple’s thrilling product launches and ongoing marketing efforts. The candidate is expected to provide technical consultation and operational support for the Product Marketing organization. This includes support for Apple's product launches and press briefings, internal testing of Apple devices, as well as product and feature qualification of new Apple hardware. This role is part of the International Product Marketing organization - a group of product experts who champion products within their respective markets and seek innovative ways to keep our products at the heart of the customer conversation. The International Product Marketing organization lays the foundation for Apple's peerless demonstrations, presentations, and briefings. We are passionate about our products and we’re looking for a highly motivated individual to provide best-in-class technical support to our marketing initiatives.

Description

• Support the introduction of new products by collaborating with product managers providing technical expertise to ensure products receive the launch they deserve
• Streamline processes to help Product Marketing efficiently prepare for launches within ongoing marketing efforts, including product briefing and experiential events
• Conduct hardware and software testing in partnership with Product Marketing
• A strong sense of individual ownership and responsibility is required, while working in a team environment
• Troubleshoot devices
• Become a visible and vocal member of the Product Marketing team

Minimum Qualifications

• Experience with both iOS and macOS, as well as Apple hardware
• Ability to travel up to 50%

Preferred Qualifications

• Experience with scripting is highly favorable
• Solution and process-oriented independent thinker with a strong eye for detail
• Proficient written and verbal communication with the ability to tailor communication to different audiences
• Creative and ambitious thinking is highly encouraged

Job Description:

• Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and nonrepudiation standards.
• Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.
• Certify infrastructure components, systems and applications that meet security standards.
• Design, develop, test and maintain web and mobile solutions to meet the requirements.
• Evaluate programming codes to ensure that they are properly structured, meet industry standards and are compatible with browsers and devices. Develop website infrastructure and integrate websites with other computer applications.
• Experience working on Cordova and React JS is a Must.
• Proven experience in Analysis, Design, Development, Testing, and Implementation (all phases of software development life cycle – SDLC).
• Excellent functional, analytical, and interpersonal skills.
• Excellent verbal and written communication skills.
• Must be a self-starter requiring minimal supervision.
• Ability to handle diverse situations, multiple projects and rapidly changing priorities.

KEY DUTIES AND RESPONSIBILITES:

REQUIREMENT

• Support the generation of cGMP documentation including qualification protocols, SOP and production batch record issuance.
• Co-ordinate internal review and approval of documentation
• Proactively progress documents to achieve schedule adherence and to site policies & compliance with cGMP’s.
• Initiating Production Change control, deviation, and handling of related CAPA activities, task implementation using Trackwise. Assist in the preparation of reports/presentations as required.
• To update and format documentation including SOPs, forms, logbooks, and label templates.
• Prepare label templates and print labels as required for finished product.
• Write/review manufacturing documentation (SOPs,Manufacturing Records & Logbooks) ensuring it is current, accurate and in accordance with regulatory requirements.
• Track and trend relevant technical and business process metrics to ensure operations are performing effectively and efficiently.
• To arrange quotation and purchase requisition all required production consumables.

EDUCATION & EXPERIENCE

• Minimum Diploma qualification in life science, engineering or related qualification
• Minimum of 5 years’ experience working in a regulated manufacturing environment.
• Experience in a cGMP facility, in a documentation role is desirable.
• Experience with facility start-up projects (brown field or green field) is desirable.
• Excellent computer skills MS Office (WORD, EXCEL, PowerPoint).
• Good communication and interpersonal skill.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description:

• Create, drive and execute activations and events that excites, engages and connects with Prudential’s consumers, distribution partners and employees
• Collaborate with the Marketing functions to deliver collective brand and business priorities
• Project Administration and Management: From developing activation plans and timelines, management of agency and vendors and creative development
• Plan and execute a myriad of in-person and online activations ranging in scale and types
• Collaborate and communicate with internal stakeholders and team members, and external stakeholders
• Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plans.
• Budget management
• Onsite execution and delivery of event
• Any other ad hoc duties.

Who we are looking for:

Competencies & Personal Traits

• An individual who is passionate about creating exciting experiences and events
• Someone who is a good communicator: One who can influence and foster deep relationships across the business and with partners
• Thrives in a fast-paced and collaborative environment, and comfortable working independently as well as with a team
• Comfortable in managing multiple projects concurrently
• A self-starter who is responsible, exhibits good judgement, and is creative, nimble, and courageous
• Ability to travel overseas when required
• Experience in other creative, communication and marketing fields is a plus

Working Experience

• At least 3-5 years of experience in event management, marketing, content creation or communication

Education

• Diploma/ Degree in any discipline

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Based in Singapore,the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).

Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

We are investing in ourselves to change the way our company develops and harnesses the power of Artificial Intelligence. If you're eager to spearhead groundbreaking technologies that will make a meaningful impact on people's lives within a world-renowned pharmaceutical company, then look no further, we have the perfect role for you!

The AI Engineer will redefine what’s possible and unleash the potential of Artificial Intelligence. Reporting to the Director, Intelligence Automation & Hyperautomation within our Chief Technology Office, this position is responsible for integrating AI models into production systems to ensure seamless operation for our company. The ideal candidate is a tenacious problem solver with the keen ability to move with urgency to create sustainable solutions.

Join our team as we pioneer innovative solutions that redefine the boundaries of pharmaceutical advancements on a global scale.

Key Responsibilities:

· Write efficient and maintainable code following best practices in software engineering.

· Working with DevSecOps tools for deploying and versioning code.

· Conduct thorough research and analysis of retrieval techniques, language models, and generative AI methodologies.

· Collaborate with data engineers to ensure data pipeline efficiency and accuracy.

· Continuously iterate and refine retrieval augmented generation (RAG) methods and processes based on experimentation, analysis, and feedback. This will include embedding, chunking, loading, and search algorithm setup.

· Experiment with different retrieval strategies, including information retrieval, nearest-neighbor searches, or knowledge graph-based retrievals, to augment generative AI models.

· Algorithm Optimization - Optimize and fine-tune AI models for performance, scalability, and accuracy.

· Work closely with cross-functional teams, including product managers, data scientists, and software engineers, to understand requirements and deliver AI-driven solutions.

· Present findings and insights to stakeholders and contribute to strategic decision-making.

· Document AI models, algorithms, and processes thoroughly.

· Prepare technical reports and presentations to communicate results and methodologies.

· Stay up to date with the latest advancements in AI and machine learning technologies.

· Participate in Agile ceremonies with the team to execute on prioritized projects and features.

· Implement automated testing and monitoring techniques to ensure the accuracy and reliability of AI systems.

Education:

· Candidates are evaluated case-by-case but appreciate qualifications in quantitative, scientific and technology disciplines such as Mathematics, Statistics, Computer Science, Data Science, Analytics, Physics, and Bioinformatics.

Requirements:

· 4+ years of experience in AI Engineering.

· Strong programming skills in Python.

· Experienced in building scalable AI Solutions within a modern technology stack which includes cloud services, data pipelines, database, and other necessary tooling.

· Experienced with CI/CD and test-driven development

· Experience in building Restful APIs for AI models.

· Experience in designing scalable AI Solutions

· Solid understanding of machine learning concepts (i.e. neural networks, optimization algorithms, evaluation metrics).

· Familiar with Retrieval Augmented Generation (RAG) techniques

· Familiarity with prompt engineering techniques, such as instruction design, template-based approaches, rule-based conditioning, or fine-tuning strategies.

· Excellent communication and collaboration skills.

· Must be analytical, detail-oriented, and able to manage multiple projects simultaneously.

Preferred:

· Experience working in an Agile Methodology.

· Additional programing languages such as Node.js / TypeScript, C#, or Java

· Demonstrated experience in developing and refining prompts for generative AI models, preferably in creative or text generation domains.

· Experience with AWS Cloud.

· Experience with building, deploying, and managing docker images.

What we look for…

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us — and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace

Job Description:

• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.
• Validate business requirements to align with business/operation needs as well as IT architecture and security standards
• Review the test scenarios and perform mock/sanity test to ensure smoother production implementation
• Perform walkthrough for BAU-related incidents and fix proposal to all stakeholders for review and signoff

Purpose of Role:

Destination Services is mainly based on the welfare policies provided by the company, providing relocation services for cross-border transfers, new hire employees, and international assignments. This role is to support the regional destination service lead in APAC, in all potential operations matters for day to day work, as well as accompanying project work for the function.

Responsibilities:

• Detailed monitoring of the Destination Services Tracker to ensure that the data collection is robust, vendors are keeping to SLAs, and spotting any errors.
• Ensure that service delivery of services from vendors is of high quality (meeting the standards made clear via internal documentation), as well as ensuring that communication in internal communication platforms is clear, concise, and meeting documentation standards for proper audit trails and record keeping.
• Spot checks factual accuracy and guidance in internal communication platforms, and escalates to the regional Destination Services Lead (DSL) if there are any issues that need to be addressed.
• Be the first point of contact for employees reaching out for clarification internally, as well as to bring escalations and deeper questions to DSL for further investigation.
• Assist with data review projects as needed.
• Responsible for editing and translation of new Destination Service Guides for all APAC locations, and support quarterly review cycle as needed.
• Review various systems of record for accuracy, and communicate with suppliers/HROP/and other stakeholders as needed
• Assign new cases to the vendors, including monitoring for data accuracy and ensure timely follow up of all services once authorized
• Answer base level queries from vendors/employees.
• Support as 2nd pair of eyes for DSL, for daily casework.

Minimum requirements:

• Bachelor's degree or above
• More than 3 years of work experience in a relevant HR/Process Operations field.
• Proficient in Excel (vlookup/hlookup/conditional formatting/pivot tables/etc) or other data processing tools
• Good experience in reconciliation and data analysis, with good communication skills and proactive service awareness.

Location: Tampines (Transport Provided @ Serangoon, Woodlands, Jurong East etc.)

Working Hours: Mon - Fri (8am - 5pm)

Salary: Basic Up to $3200 + Benefits + Bonuses

Job Scope:
- Handle order processing and fulfillment for the warehouse to ensure smooth & prompt delivery.
- Reply to emails from customers on enquiries, feedback and order placements.
- Prepare customer's reports and maintain database of customers in the system.

Requirements:

- Min O level/ Diploma In any field

Job Description

IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

• Proficiency in troubleshooting Windows operating systems.
• Familiarity with Active Directory, Microsoft 365 & MS office products.
• Basic understanding of networking (TCP/IP, DNS, VPN).
• Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).
• Any Windows Server knowledge will be added advantage.

Education
• Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience
• Minimum 3 years in an IT support or helpdesk environment preferred.

EA Number: 11C4879

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Working Days & hours: 5 days, Mon – Fri , 10am – 7pm

Location: Pasir Panjang

Job scope:

- Provide customer service, product knowledge and recommendations to retail customers.

- Assist in inventory management and housekeeping at the retail outlets.

- Maintain daily housekeeping of the outlet; ensuring cleanliness and organize store front.

- Maintain and manage the POS/Cashier

- Assist in ad-hoc job scope assigned by store manager/supervisor.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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EA License No. 19C9682

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