Total 17 Junior Executive hotel manager job vacancies in 8 marina view singapore

5 days/ week including weekends and Public holiday

Shift hours: 930am- 7pm / 1030am-8pm

Job Responsibilities

• Ensures accuracy in cashiering duties, operates the P.O.S. machine, and handles cash efficiently.
• Keeps retail shelves fully stocked and replenished.
• Provides product knowledge and assists guests with gift selections.
• Identifies and communicates merchandising opportunities to management.
• Assists with monthly inventory stock takes.
• Supports the execution and maintenance of all visual displays in the shop.
• Ensure accuracy of order confirmations and invoices from suppliers.
• Coordinate with the manager to verify retail prices and ensure alignment.
• Track and follow up with suppliers to ensure timely deliveries.
• Address issues by liaising with suppliers and stores.
• Monitor stock levels of key items, manage weekly replenishments, and follow up with re-orders as needed.

Job Requirements

• At least 1 year of relevant experience in the retail industry.
• Proficient in Microsoft Excel and Office.
• Strong sense of urgency, with the ability to multitask and adapt to changing needs.
• Excellent communication and interpersonal skills, with a willingness to learn.
• Able to work independently, effectively, and reliably.

Job Responsibilities

• To read the log entries for guestrooms at the start of the shift.
• To allocate daily work and any special assignment to the staff.
• To attend daily briefings and take note of VIP arrivals and the special attention items for the guests.
• To conduct briefings with the room attendants and ensure they execute the special requests.
• To check vacant, clean rooms on the report and report any discrepancies both to housekeeping for assignment and to the hotel duty manager for investigation.
• To check regularly the progress of each assignment and to assist when necessary to ensure rooms are ready prior to the arrival of the guest.
• To ensure that own work and the work of the room attendants supervised, are completed at the end of the shift.
• To organize and assign daily crash programs to ensure the periodic work is carried out to maintain the hotel standard of cleanliness.
• To check on machine and equipment used by the room attendant are in good working order.
• To send faulty machine and equipment for repair and ensure timely return to reduce down time.
• To check the cleanliness and maintenance of the following:
• Vacant rooms according to reception's report and to check/report of the variance.
• Occupied and c/o rooms are cleaned on time and within standard required.
• All suites and VIP rooms on floor assignment.
• All corridors, stores, pantries, exit doors and cleaning equipment, trolley and etc.
• To ensure that all out-of-order rooms are released as soon as it is ready to Front Office.
• To report all maintenance defects hotel procedures and follow through to rectification.
• To report immediately missing and damaged items in the rooms to the Assistant Executive or Executive Housekeeper.
• To report to Housekeeping and the hotel Duty Manager all Sleep Out and Do Not Disturb Rooms as per hotel procedure.
• To ensure sufficient linen and guest supplies for room attendant use on his/her assigned floors.
• To ensure grooming of self and room attendants according to hotel standards.
• To ensure self and room attendants comply the department and hotel rules and regulations.
• To conduct training and retraining for housekeeping attendants as required.
• To comply with the hotel Lost and Found procedures.
• To conduct inventories for guest supplies, equipment, machines and linens as assigned.
• To ensure that all messages from other shifts are noted down and messages for other shifts are conveyed in the log book.
• To ensure that:
• All stores and pantry stations are locked before the end of each shift.
• Fire exit stairs are free of obstacles.
• All work for the shifts is completed and messages followed
• All equipment and supplies are stored and locked securely and housekeeping attendant before the end of the shift tidies the areas.
• To perform any other duties other than these above which are requested by the hotel management/direct supervisor.

Job Requirements

• Completion of GCE ‘N’ or GCE ‘O’; or one to two years related experience and/or training; or equivalent combination of education and experience
• Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language
• Previous supervisory experience, preferably in Hotel Rooms Division
• Excellent organizational skills
• Computer literacy very helpful
• Knowledge of the Housekeeping operation
• Excellent human relations skills; able to deal positively with challenging situations

• Schedule, assign, and supervise all housekeeping operations on the assigned guest floors to maintain the highest standards of cleanliness.
• Provide assistance with various assignments within the housekeeping department as needed.
• Supervise, organize, and coordinate the activities of Housekeeping Attendants I and II (Rooms), as well as any contract workers assigned to the guest floors.
• Attend daily briefings, noting VIP arrivals and special attention items for guests.
• Conduct briefings with room attendants to ensure the execution of special requests.
• Inspect vacant, clean rooms, report discrepancies to housekeeping for assignment, and notify the hotel duty manager for further investigation.

Job Requirements

• Minimum of 2 years of experience in either Guest Rooms, Uniform or Laundry operations.
• Excellent communication, decision-making, organizational, and leadership abilities.
• Flexibility to work shifts, including weekends, and on the eve of public holidays or public holidays, as required.
• Ability to interact confidently and effectively with all levels of management, guests, associates, and stakeholders, both within and outside the hotel.

SUMMARY

We are seeking a highly organized and proactive individual to join our team as a Personal Assistant to the Directors. In this role, you will provide comprehensive support to the Directors by efficiently managing personal and corporate tasks. The ideal candidate will possess exceptional organizational skills, excellent communication abilities, and the ability to handle sensitive information with the utmost discretion.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Efficiently manage and prioritize personal tasks and errands, ensuring timely completion and high-quality outcomes.
• Manage and maintain calendars, including scheduling appointments, meetings, corporate and social engagements, while proactively resolving conflicts and ensuring efficient use of time.
• Coordinate and schedule business trips and family holidays, including travel transportation, accommodations, itinerary and expense reporting, while considering individual preferences and requirements.
• Conduct research and provide comprehensive information and follow-through on various topics, such as local services, travel destinations, gifting and entertainment options, to support decision-making. This would include making recommendations for gift ideas, purchase gifts, and arrange for their delivery on special occasions.
• Maintain an organized system for tracking important dates, such as birthdays, anniversaries, and other significant events, and assist in planning and coordinating celebrations.
• Assist with personal budgeting and financial management, including tracking expenses, preparing reports, and reconciling accounts.
• Serve as a liaison between the Director and external parties, including VIP guests, family members, vendors, and service providers, ensuring clear and timely communication.
• Manage and prioritize official communication and liaison, including phone calls and emails, on behalf of the Director/ s, acting as a primary point of contact between internal and external stakeholders, including but not limited to executives in HQ based in Hong Kong.
• Handle personal correspondence, draft letters and emails, and prepare documents, presentations, and reports as required.
• Organize and coordinate events including to arrange venues, catering, invitations, and logistics for successful events.
• Screen incoming calls, emails, and other communications, prioritizing and responding on behalf of the Director, when necessary, while maintaining professionalism and confidentiality.
• Maintain confidentially regarding sensitive personal and professional information.
• Assist with the planning and execution of time-sensitive projects and coordinating resources.
• Driver Liaison and vehicle management to coordinate with driver and oversee vehicle management to ensure the Director’s transportation needs are met efficiently and safely.
• Collaborate with cross-divisional teams on special projects, ensuring effective communication and project completion.

We are seeking a talented and motivated Junior Sous Chef to join our culinary team at our hotel. The ideal candidate will have a passion for creating exceptional dining experiences and a strong background in culinary arts. This role offers an opportunity to work in a dynamic and fast-paced environment, contributing to our hotel's reputation for culinary excellence.

Job Responsibilities:

• Maintain discipline and proper work at all times and display a professional and positive attitude towards colleagues
• Lead team in day-to-day outlet operations, ensuring the highest quality and standard of food served and delivering professional and speedy service to our guests
• Be responsible for the proper care and handling of all food items in the preparation kitchen
• Ensure food hygiene and sanitation are maintained at the work station at all times and the correct handling and maintenance of the equipment, machinery and tools
• Conduct proper food checking and turnover of the mise en place and check that all inter kitchen transfers correspond to the requirements
• Carry out menu planning, checking on store requisition, making orders for ingredients required etc.
• Be responsible for the work performance and efficiency of all employees under his/her supervision.
• Perform any other duties as required by the Sous/Executive Chef

Talent Profile:

• Minimum GCE 'O' Level or Professional Certificate in Culinary.
• Culinary degree or relevant certification is a plus.
• Possess Singapore Basic Food Hygiene Certificate.
• Minimum 5 years of experience in a professional kitchen operation, preferably in production kitchen of buffet line.
• Responsible, hardworking and is willing to learn.
• Maintain highest standards of professionalism, ethics, grooming and attitude.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests. If you are a customer service aficionado who thrives in a 5-star environment, we invite you to apply.

The Junior Sous Chef is responsible for the supervision of the overall kitchen’s operation and for achieving and maintaining the highest standards of food quality and guest satisfaction. Main responsibilities include, but not limited to, quality, training and development of team members.

Primary Responsibilities

Food quality

• Monitors food quality and consistency to ensure that the food presented to our guest is of the highest quality standards.
• Supervises and monitors kitchen operations, works with yield testing, product identification and that the proper rotation and labelling is followed accordingly to written guidelines for food produce specifications.
• Daily spot checks, monitors all food items being ordered by the kitchen and to ensure all items are utilised completely to avoid wastage.
• Works closely with receiving and storeroom and ensures that goods received are of the standard quality and meets hotel’s specifications.
• Constantly assesses freshness, presentation and temperature of food served.
• Supervises food tasting sessions.

Cost control

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage.
• Updates menu recipe costing and menu planning as required, as well as for F&B promotions.

Hygiene and sanitisation

• Responsible for personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
• Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc.
• Ensures that all equipment is hygienically stored in its designated area.
• Ensures that all perishable items are stored quickly and efficiently, items are utilised completely to avoid wastage and ingredients are always fresh and within its expiry date.
• Prevents using spoiled or contaminated products in any phase of food preparation. This will prevent colleagues who are ill or suffering from an infection from taking part in the preparation or handling of food.

Management and leadership of the culinary team

• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure correct and professional operation is conducted. Ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Ensures smooth and effective communication among the kitchens and with other departments
• Ensures that all deadlines are met.

Training, learning and development of culinary team

• Conducts training regularly for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Involvement in wider job function relationships

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and develops a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).

SUMMARY

We are seeking a highly organized and proactive individual to join our team as a Personal Assistant to the Director. In this role, you will provide comprehensive support to the Director by efficiently managing personal and corporate tasks. The ideal candidate will possess exceptional organizational skills, excellent communication abilities, and the ability to handle sensitive information with the utmost discretion.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Efficiently manage and prioritize personal tasks and errands, ensuring timely completion and high-quality outcomes.
• Manage and maintain calendars, including scheduling appointments, meetings, corporate and social engagements, while proactively resolving conflicts and ensuring efficient use of time.
• Coordinate and schedule business trips and family holidays, including travel transportation, accommodations, itinerary and expense reporting, while considering individual preferences and requirements.
• Conduct research and provide comprehensive information and follow-through on various topics, such as local services, travel destinations, gifting and entertainment options, to support decision-making. This would include making recommendations for gift ideas, purchase gifts, and arrange for their delivery on special occasions.
• Maintain an organized system for tracking important dates, such as birthdays, anniversaries, and other significant events, and assist in planning and coordinating celebrations.
• Assist with personal budgeting and financial management, including tracking expenses, preparing reports, and reconciling accounts.
• Serve as a liaison between the Director and external parties, including VIP guests, family members, vendors, and service providers, ensuring clear and timely communication.
• Handle personal correspondence, draft letters and emails, and prepare documents, presentations, and reports as required.
• Organize and coordinate events. This includes arranging venues, catering, invitations, and logistics for successful events.
• Screen incoming calls, emails, and other communications, prioritizing and responding on behalf of the Director when necessary, while maintaining professionalism and confidentiality.
• Maintain confidentiality regarding sensitive personal and professional information.
• Assist with the planning and execution of time-sensitive projects and coordinating resources.
• Driver Liaison and Vehicle Management: Coordinate with driver and oversee vehicle management to ensure the Director’s transportation needs are met efficiently and safely.
• Collaborate with cross-divisional teams on special projects, ensuring effective communication and project completion.

• Maintain standards of hygiene and cleanliness in all kitchen and related areas.
• Co-ordinate with Sous Chef in ensuring that Kitchen operations are efficient and timely.
• Recommend and organize proper and systematic storage of food items in the kitchen.
• Assist in preparing duty rosters schedules vacation and public holidays accordingly.
• Competent in health & safety, and other emergency procedures.
• Direct and handle all subordinate kitchen staff to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Prepare duty rosters as directed, and schedules vacation and public holidays accordingly.
• Ensure the consistency of preparation and presentation in all food production areas to ensure that they conform to the requisite standards.
• Liaise with purchasing and suppliers to ensure that all food items ordered are delivered and stored hygienically and kept safely.
• Ensure that an accurate and up-to-date maintenance in recipes.
• Assists in menu planning and utilises sales analysis.
• Undertake any other duties assigned by the management.

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues. 
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• ·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

• Working Days: Monday - Friday
• Working Hours: 9am - 6pm
• Salary: $2000 - $2600
• Location: Paya Lebar Square

Responsibilities:

• Responsible for administrative works
• Assist in Human Resource (HR) matters
• Day to Day Documentations
• Assist in hotel reservation and flight booking for staffs and expats
• Business Visa and Entry Permit Application
• Maintain company assets.
• lDeal with supplier and property agent
• Prepare office stock report and fixed asset listing
• Assist management on corporate membership and event registration
• Plan and prepare for team building and festival
• Prepare day to day payment application form via system for payment purpose
• Provide support to HQ for corporate secretary case
• Liaise with local corporate secretary for filing matters
• Provide support to auditor during audit period
• Prepares monthly office budget & actual expenses report for Management.
• Handle incoming and outgoing phone calls
• Order Materials (e.g: Stationery)
• Follow up with previous and following day work related issues.
• Handle incoming and outgoing phone calls
• Ad-hoc tasks as requested by the management

Requirements:

• Minimum Diploma or equivalent on HR & Business Admin
• Minimum 1 – 2 years of relevant working experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Maintain standards of hygiene and cleanliness in all kitchen and related areas.
• Co-ordinate with Sous Chef in ensuring that Kitchen operations are efficient and timely.
• Recommend and organize proper and systematic storage of food items in the kitchen.
• Assist in preparing duty rosters schedules vacation and public holidays accordingly.
• Competent in health & safety, and other emergency procedures.
• Direct and handle all subordinate kitchen staff to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Prepare duty rosters as directed, and schedules vacation and public holidays accordingly.
• Ensure the consistency of preparation and presentation in all food production areas to ensure that they conform to the requisite standards.
• Liaise with purchasing and suppliers to ensure that all food items ordered are delivered and stored hygienically and kept safely.
• Ensure that an accurate and up-to-date maintenance in recipes.
• Assists in menu planning and utilises sales analysis.
• Undertake any other duties assigned by the management.

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

Job description:

1. Perform general administrative duties including but not limited to data entry, filing, and managing correspondence.
2. Administer personal files of new hires and ensure documents are in order.
3. Plan and coordinate interviews.
4. Assist and support HR-related tasks & general HR activity.

Requirements:

1. Computer literacy to include Microsoft Word, Excel, PowerPoint
2. Excellent communication skills with good interpersonal skills
3. Meticulous and well-organised

WhatsApp your resume to 6826 8112

Description

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.

Who are we?

CLAN — A term that instantly evokes a sense of kinship and community. A way of life embraced and translated into society by every culture over the world. And while a ‘clan’ may be a centuries-old concept, what it represents is as valued today as it has been through time — an extraordinary sense of belonging; an exclusive club with members of a similar frame of mind — and now the inspiration behind a fresh expression of hospitality that fuses authenticity with international expectations.

Job Expectations

• Create positive and memorable guests’ experiences by ensuring guest rooms and public areas are well maintained.
• Conduct checks at assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained.
• Ensure trolleys are replenished and properly parked at designated areas.
• Ensure work orders and requests are carried out promptly and efficiently.
• Investigate and follow up on feedback regarding housekeeping services.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O-Levels or equivalent.
• At least 2 years of supervisory experience in Hotel Housekeeping.
• Proactive, meticulous and able to perform strenuous activities and handle heavy load.

If the above resonates with you, what are you waiting for? Click here to Apply: https://careers.fareast.com/job/Assistant-Housekeeper-%28The-Clan-Hotel%29/989513301/

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

The Junior Sous Chef is responsible for the supervision of the overall kitchen’s operation and for achieving and maintaining the highest standards of food quality and guest satisfaction. Main responsibilities include, but not limited to, quality, training and development of team members.

Primary Responsibilities

Food quality

• Monitors food quality and consistency to ensure that the food presented to our guest is of the highest quality standards.
• Supervises and monitors kitchen operations, works with yield testing, product identification and that the proper rotation and labelling is followed accordingly to written guidelines for food produce specifications.
• Daily spot checks, monitors all food items being ordered by the kitchen and to ensure all items are utilised completely to avoid wastage.
• Works closely with receiving and storeroom and ensures that goods received are of the standard quality and meets hotel’s specifications.
• Constantly assesses freshness, presentation and temperature of food served.
• Supervises food tasting sessions.

Cost control

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage.
• Updates menu recipe costing and menu planning as required, as well as for F&B promotions.

Hygiene and sanitisation

• Responsible for personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
• Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc.
• Ensures that all equipment is hygienically stored in its designated area.
• Ensures that all perishable items are stored quickly and efficiently, items are utilised completely to avoid wastage and ingredients are always fresh and within its expiry date.
• Prevents using spoiled or contaminated products in any phase of food preparation. This will prevent colleagues who are ill or suffering from an infection from taking part in the preparation or handling of food.

Management and leadership of the culinary team

• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure correct and professional operation is conducted. Ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Ensures smooth and effective communication among the kitchens and with other departments
• Ensures that all deadlines are met.

Training, learning and development of culinary team

• Conducts training regularly for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Involvement in wider job function relationships

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and develops a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).