5 days, 9am-6pm

Address: Changi North

Salary: $2200 -$2500

Job scope:

Support and execute the below Emergency Response activities:

• Arrange and prepare the material for the monthly Emergency Response Team (ERT) committee meeting.
• Monitor and track the action items from the meeting.
• Perform the monthly ERT equipment inspection for each building (First Aid boxes, AEDs, walkie-talkie, iPhones, etc.).
• Keep track and update ERT inventories.
• Monitor and track ERT member certification to ensure all members have valid certification.
• Arrange courses/certifications for new members and for existing members who need their certification renewed.
• Arrange monthly ERT training, this includes engaging the third-party speakers/trainers, book the meeting room, send the meeting invitations, and take attendance.
• For months that we do not engage third party speakers/trainers, deliver the monthly ERT trainings (2 times a year).
• Monitor and track ERT members' training attendance.
• Arrange and coordinate the bi-annual fire drills for each of the building.
• Respond to ERT incidents/events.
• Create the Incident report.
• Advise on ERT members' queries.
• Support the preparation of setting up the ERT team for the new Singapore manufacturing site, including but not limited to: Recruitment for volunteer ERT members and arrange courses/certification for new members.
• Act as the backup of Emergency coordinators when he is not available.
• And any other activities required as assigned by the Emergency Coordinator

Support and execute the below BCP activities:

• Arrange and prepare the material for the monthly BCP meeting.
• Monitor and track the action items from the meeting.
• Perform the quarterly BCP notification test.
• Perform the quarterly satellite phone test.
• Coordinate and facilitate the annual BCP tabletop exercise, including the preparation of the exercise scenario and post-exercise report.
• Coordinate and facilitate the annual BCP document review, including meeting with each business process owner and updating the information in the BCP system.
• And any other activities required as assigned by the BCP coordinator.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Singapore Based (Current project - Jurong or Woodlands Area)
• 5 Days Mon-Fri (830am to 530pm)
• Degree in Mechanical Engineering or. Diploma in Mechanical Engineering with working experience; Training Provided
• Career Progression Opportunities

Responsibilities

• Able to manage project with minimal supervision;
• Attends external project kick-off meetings, meetings with clients or consultants as well as technical and co-ordination meetings, project meetings and internal project closure meeting;
• Ensures the adherence to the safe work procedure (SWP) established; and implement risk control measures;
• Resolves site problems proactively in a timely manner;
• Ensures the timely preparation of project progress and other reports;
• Follows up on all aspects of QA/QC matters; records all defects works and ensure proper documentation;
• Co-ordinates daily activities of workers’ duties and to ensure that they are performed in a proper manner;
• Makes daily checks on work progress, housekeeping and safety implementation on site with safety personnel;
• Assists in cost control by reducing materials wastage, usage of tools and equipment, etc;
• Request and initiate orders of materials required for projects;
• Documentation on project progress and damage;
• Ensures proper project documentation including email communication;
• Any other related duties as assigned.

Requirement

• Degree in Mechanical Engineering or. Diploma in Mechanical Engineering with working experience.
• Knowledgeable in MS Office, MS Project and able to read construction drawing.
• Training Provided

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Position: Sales Interior Designer
• Bendemeer
• WFH basis, Report to office once a week
• Basic $1500 + commission, Gross up to $4000 - $7000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements:

• Diploma in Interior Design
• Minimum 1 years of experience as a Sales Interior Designer
• Entry level are welcomed
• Strong understanding of design principles, space planning, and 3D visualisation software
• Familiar with software – Autocad / 3D Max / Sketch Up / Microsoft Office

Job scope:

• Provide expert interior design consultations and presentations to prospective clients
• Collaborate with clients to understand their design requirements and translate them into innovative and functional interior solutions
• Develop detailed design concepts, mood boards, and 3D visualisations to bring clients' visions to life
• Manage the end-to-end project lifecycle, from initial client meetings to final installations
• Work closely with the project management team to ensure timely and successful project delivery
• Attend site visits and liaise with contractors to oversee the implementation of design plans
• Stay up-to-date with the latest interior design trends, materials, and industry best practices

• Full Title : Operation Specialist
• Location: Plaza Singapura
• Working days: 5 days, 44 hours (Rotate shift based on roster)
• Weekday: 11.45am to 9.15pm
  Weekend: 8.45am to 6.15/7.15pm
• Salary: $2,300 - $ 2,850

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities:

Primary Role

• Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

• Minimum GCE O-Level & above
• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.

Jewellery Sales Executive (Retail)

• Farrer Park
• Working Days: 6 days a week (Include weekends)
• Working hours : 11am to 9pm
• Salary : S$ 3,100 basic+ Comm

Requirement

• Candidate with retail or Jewellery experience is an added advantage
• Minimum GCE “N” level

Job Scope

• Understand and be able to explain to customers the range of Jewellery the company has to offer
• Promote the various products, services and schemes to customers
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Achieve monthly sales targets.
• Ensure merchandise and displays are consistently well presented and displayed
• Manage and maintain the overall positive image of the showroom

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Junior / Senior Quantity Surveyor

• Working Days: 5 Day A Week (Monday – Friday)
• Saturday may need to work half day depends on project (Can claim OT)
• Working Hours: 8:30am -5:30pm
• Office at City Hall, Working location at Island wide
• Basic $2000 to $5000

Requirements

• Min Degree / Diploma in QS or its equivalent
• Above 5 years with Experience in A & A works tender

Roles & Responsibilities

1. Able to Perform Leaderships and Training to AE team
2. Constructive Suggestions to Superiors with Solutions to Problems
3. Responsible to All Tender Costing before presented to Superiors for Management meeting
4. Works pro-actively, well-co-ordinated in the Report and able to meet Superior's expectation
5. Attend and Responsive to All Tender submission and Tender Interview and Post Tender Addendums
6. Basic QS job scope (e.g. Measurement and Calling Quotation) still applied if Internal staff resources are tight

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

• Position: IT Admin
• Working days: 5 days + Alternate Saturday (full day)
• Working hour: 8:30am - 6pm
• Salary: $1900 - $2500
• Office Location: Near Ubi / MacPherson MRT

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Work closely with management to achieve task/projects
• Plan and manage the schedule for operations to fulfil projects timelines and requirements
• Respond to customers and plan operations to service past projects.
• Monitor operations manhours.
• Proper documentation for job filing and input information into sever
• Perform department administrative and operational tasks
• Undertake any other ad-hoc projects/duties assigned

Admin | Up to $2k | 5 Days | Tuas

Working Day: Monday - Friday (9am-6pm)

Location: Tuas Crescent

Salary: $1,800 - $2,000 + Bonus

Requirement:

At least 1 year relevant experience

Job Scope:

1) Administrative Tasks:

• Handling data entry, filing, and record-keeping.
• Typing reports, letters, and other business documents.
• Sorting mail and responding to it or distributing it to appropriate employees.
• Fulfill other administrative ad hoc duties as requested by staff members

2) Document Management:

• Processing and managing documents such as invoices, purchase orders, and contracts.
• Provide general support on documentation.

3) Manage Communication

• Answering telephone calls and emails.
• Redirecting calls or messages to the relevant employees when appropriate.
• Respond to emails professionally and promptly

4) Supporting Office Operations:

• Maintaining an organized filing system.
• Restocking office supplies as needed.
• Arrange travel / event / servicing / maintenance (e.g., booking flights, taxis, hotels, and restaurants).
• Prepare necessary documents for meetings and create travel itineraries
• Support Marketing executive on planning, schedule and orders.

5) Daily Housekeeping

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Salary range: $2500-$3500
• Working Hours: 8:30 am–5:30 pm
• Working Days: 5 days
• Address: 3 Church Street, Samsung Hub [Raffles Place MRT]

Responsibilities:

• Sales & Administration documentations.
• Prepare shipping and banking documents and liaise with shipping companies, banks, customers and vendors on all shipping and banking documentations.

Requirements:

• Shipping & Banking documentation knowledge.
• Minimum 5 years of related working experiences in an International commodity trading environment.
• Minimum Diploma or its equivalent.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Salary: $3,200-$4,000
• Monday to Friday 8am to 5pm
• Location: Penjuru Lane (Transport provided @Jurong east)

Responsibilities:

• Prepare correspondence emails, letters, statements, documents, and reports
• Draft company's policies, regulations, rules, and supervise the implementation.
• Manage filing and document control for company policies, regulations, SOPs, contracts & agreements, reports, and other administrative documents.
• Possess legal knowledge and liaise with lawyers when required.
• Fully in charges the administration department and manage administrative issues for the company.
• Process administrative work related to government authorities, associations, the company’s head office, customers, and visitors.
• Handle administrative and logistical arrangements for customers and visitors.
• Organize events by coordinating with relevant departments for planning and implementation.
• Collect training requirements from relevant departments, prepare the company training plan, and supervise its implementation.
• Collect and arrange daily and weekly activities for company management.
• Manage vehicles and drivers for the company.
• Provide backup support for colleagues in IT and HR positions.
• Undertake any other ad-hoc tasks and duties as assigned by superiors.

Requirements:

• Min 2 years of working experience in administration

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Hiring : Childcare / Infantcare Educator

Requirements:

• Diploma in Early Childhood Care & Eductaion
• DPT L1 / L2
• Infant Care - HCIC / CIT / ACEY

Responsibilities:

• Follow health, safety, nutritional and hygiene standards and rules.
• Guide the social and emotional growth along with confidence in children.
• Impart the core values of early childhood education with events.
• Reach out to and foster trust and respect in relationships with children.
• Review teaching and learning approaches that follow Curriculum Frameworks.
• Set up quality learning environments.
• Understand the learning and developmental needs of young children.
• Use classroom management and document children’s learning.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Sales Support

Salary: $2, 500 - $3, 500
Working Days: Mon - Friday, 8.30am – 5.15pm
Location: Office - Kwong Min Road (Boon Lay)

Job Responsibilities:

• Collaborate with the sales team to achieve sales targets and expand the regional market.
• Prepare quotations for projects and QSR, process sales orders, and follow up with customers, particularly for remote sales.
• Ensure timely delivery by coordinating order execution and liaising with the service department and customers.
• Assist the Costing Department by entering BQs, obtaining supplier quotations, and calculating markups %.
• Monitor outstanding payments and follow up with customers to ensure payment before order release.
• Support sales representatives with reports , customer code creation in the BC system, and scanning documents - DO for finance.
• Manage customer inquiries, handling quotation on behalf of sales representatives, assist with corporate email by diverting to respective colleague
• Handle various administrative tasks, including creating item codes, managing corporate emails, preparing documents for tenders, filling, documentation.
• Prepare a list of addition/omission for big project
• Prepare payment requisition form upon request by sales representatives
• Prepare T Loan agreement/application form for seeking director’s approval & send to customer for signature & arrange delivery/collection
• Cover for absent sales support members and perform ad-hoc duties as assigned.

Job Requirement:

• With relevant working experience in sales coordinator / customer service.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsible:

• Packing of electronics components (Hard disk)
• Strapping of pallets
• Carry heavy loads up till 20kg

Salary : $10/hour

Working days and hours: [5 days work week, 8.30am to 6pm]

(Sunday, Monday, Tuesday, Wednesday (Off), Thursday, Friday (Off), Saturday)

Working Location: Senoko Loop

HR Admin cum Payroll

9am to 6pm (Monday to Friday)

Clark Quay

$3000 - 4000

Job Description :

- Handle PAYROLL and related payroll administration

- Do HR Search for staffing issues. Duties also include onboarding and offboarding

- Able to update HR policies in line with Govt MOM policies for our Group of Companies

- Prepare employment contracts (Local/Foreign/Re-employment etc)

- Able to report employees attendance

- Maintain accurate records in HR system and employees' personal file

- Able to handle independently Employee HR issues (including staff insurance)

- Administer of work pass applications (new application, renewal, cancellation, etc)

- Provide general administrative support

- Any other ad-hoc duties as assigned

Job Requirements:

- Diploma in Human Resource Management or equivalent.

- At least 2 years of related HR/Admin experience

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Responsibilities :

• Assessment: Evaluate clients' abilities and limitations across physical, cognitive, and environmental factors.
• Treatment Planning: Develop personalized plans to improve clients' daily functioning through activities, exercises, and adaptive techniques.
• Interventions: Implement therapies like motor skills training, cognitive retraining, and adaptive equipment use.
• Education: Teach clients and families strategies for independent living and wellness management.
• Collaboration: Work with healthcare teams to ensure comprehensive care and treatment coordination.
• Documentation: Maintain detailed records of progress and treatment plans.
• Advocacy: Advocate for clients' rights and access to services, and participate in community outreach.
• Research: Stay updated on latest practices and contribute to evidence-based research in the field.

Requirement :

• Obtain a recognized degree in Occupational Therapy from an accredited university or institution.
• Be registered with the Allied Health Professions Council (AHPC) of Singapore.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities :

• Assessment: Evaluate clients' abilities and limitations across physical, cognitive, and environmental factors.
• Treatment Planning: Develop personalized plans to improve clients' daily functioning through activities, exercises, and adaptive techniques.
• Interventions: Implement therapies like motor skills training, cognitive retraining, and adaptive equipment use.
• Education: Teach clients and families strategies for independent living and wellness management.
• Collaboration: Work with healthcare teams to ensure comprehensive care and treatment coordination.
• Documentation: Maintain detailed records of progress and treatment plans.
• Advocacy: Advocate for clients' rights and access to services, and participate in community outreach.
• Research: Stay updated on latest practices and contribute to evidence-based research in the field.

Requirement :

• Obtain a recognized degree in Occupational Therapy from an accredited university or institution.
• Be registered with the Allied Health Professions Council (AHPC) of Singapore.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Assessing, diagnosing, screening, and preventing language, speech, and swallowing disorders.
• Communicating with the patient, and liaising with their family members, physicians, and teachers to design effective treatment plans.
• Using tried and tested therapies in combination with new, innovative techniques to provide the best care.
• Keeping up-to-date with advancements in the field by attending conferences, conducting research, and expanding professional and academic networks.
• Educating patients and their families on speech disorders and available therapies.
• Taking detailed notes on patient history and progress.
• Providing mentoring and workshops to speech therapy students.
• Evaluating patient progress and implementing changes to therapy programs as required.

Requirement

• Bachelor / Master's in Speech and Language Therapy
• Registered with Allied Health Professions Council (AHPC)

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsible:

Delivering excellent customer service by managing reservations, handling inquiries, and taking and serving orders efficiently. They operate the point-of-sale system, ensure a clean and safe environment, and provide basic technical support for equipment like microphones and karaoke systems. The role requires effective communication with team members and management, the ability to work independently, and maintaining a neat appearance. They must also handle alcoholic beverages responsibly and perform any additional duties assigned by their supervisor.

Salary : $14/hour

Working days and hours: [Every Fridays to Sunday | 11am- 2.30pm & 5.30pm - 9.30pm]

Working Location: Scotts Rd

HR Admin cum Payroll (Retail Industry)

• S$ 3,500 - 4,200
• 9am to 6pm (Monday to Friday)
• Clark Quay

Job Description :

• Handle PAYROLL and related payroll administration
• Do HR Search for staffing issues. Duties also include onboarding and offboarding
• Able to update HR policies in line with Govt MOM policies for our Group of Companies
• Prepare employment contracts (Local/Foreign/Re-employment etc)
• Able to report employees attendance
• Maintain accurate records in HR system and employees' personal file
• Able to handle independently Employee HR issues (including staff insurance)
• Administer of work pass applications (new application, renewal, cancellation, etc)
• Provide general administrative support
• Any other ad-hoc duties as assigned

Requirements:

• Diploma in Human Resource Management or equivalent.
• At least 2 years of related HR/Admin experience
• Discreet in handling confidential issues

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Taman Jurong
• Salary: $2,700 - $3,000 + $90 Transport Allowance

Responsibilities

• Brand promo activities/packaging artworks editing, managing advertising and promotion
• Support as in house designer for urgent packaging editing/new POSMs creation etc
• Website maintenance/editing (ensuring website information is up to date)
• To support in development and planning of new products with the mission of taking a product from concept to commercialization
• To support ad hoc marketing activities whenever possible.

Requirements

• Relevant Experience in the same capacity
• Knowledge on using illustrator/photoshops for design of artworks/POSMs/editing package
• Social media knowledge/experience will be added advantage

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Night Baker

Working Hours: 5 days rostered work week [ 8pm to 530am ]

Location: Buroh Lane [ Shuttle service from Lakeside MRT ]

Salary: up to $2600

Requirements:

• Certificate in Baking Skills or its equivalent

Job Scope:

• Daily production of bakery bread products in accordance with specifications from recipes
• Maintain highest quality and consistent products standards
• Ensure safe and proper use of equipment at all times
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

CCTV & Security Supervisor

Work Location: Changi Naval Base
Project Office at Lavender
Working days: 5.5 days 8am to 5pm, Alt Sat Full Day
Salary: $1600 to $3000

Requirements
Degree in Construction Facility Management or equivalent, recognized universities under the BCA with at least 2 years working experience.
Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Job scope
Supervise building CCTV & security system.
Ensure compliance with CCTV Code & Security requirements.
Conduct daily check on installation works.
Conduct coordination work with other trades.
Assure compliance to code of practice.
Understand of CCTV & security system operation & function.
Prepare & submit permit to work application.
Ensure proper documentation is in order.
Assist operation & construction team on site activities related to Fire & security system.
Ensure that works carried out are following the Workplace Safety and Health Act.
Other ad-hoc duties as assigned.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Working Day: 6 days
• Working Hours: Monday - Saturday 8am - 5pm
• Location: Woodland Industrial
• Salary: $2800- $3500 ( Depend of experience)

Job Description:

• Supervise carpentry staff and provide direction
• Monitor and inspect work to ensure quality
• Perform maintenance, repairs, or installation of carpentry projects
• Take measurements and calculate the size and amount of material needed
• Cut, shape and other material according to measurements

Requirement:

• At least 3 years relevant working experience
• Understand detail drawing of carpentry
• Experienced and ability in this field of work such as to fabricate complicated carpenters and installations
• Able to arrange site works for workers

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Sales Executive
Salary: $4,500 - $6,500 + AWS
Working hour: Monday - Friday (9am – 6pm)
Working location: Tanjong Pagar

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities:

• Management of Non-Vessel Operating Common Carrier (NVOCC) account of overseas customers and domestic customers.
• Generate New Sales & complete responsibility for all assigned NVOCC account for their requirements on all trade lanes and basic follow up calls.
• Active participation in the end-to-end sales process involving proposal/quotation/BAF notice/ Rate Negotiation / Closing spot Ad hoc rates
• Provide FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Generate Sales for the company under Freight Forwarding Division.
• Ensure timely rate updates and market tendency communication with all parties involved.
• Good regular customer account in hand to secure business .
• Collect market feedback and work closely with Pricing / Procurement Team
• Deal with liner on slot operators around Singapore .
• Offer solution to agent for shipment /space , all matters related to shipment .

Job Requirements:

• Must have in-depth knowledge about the Singapore & Far East market of freight forwarding industry.
• Candidate must have at least 5 years working experience in the field of Logistics & Freight Forwarding / Shipping Company
• Proficient in Microsoft Office.
• NVOCC is added advantage
• Training Provided

Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279