Executive Officer (Billing Services)
Full-time
Senior Executive
20 hours ago
What You’ll Do:
Manage the day-to-day operations of the section and ensure the KPIs/ regulatory requirements are met
Responsible for the timeli..
What You’ll Do:
- Manage the day-to-day operations of the section and ensure the KPIs/ regulatory requirements are met
- Responsible for the timeliness and accuracy of EBS bills to customers
- Responsible for meeting the section’s KPI, e.g., the monthly closing of billing cycle
- Supervise and provide guidance to team leaders and staffs
- Review and streamline work processes for better efficiency and improve productivity
- Manage complaints (Internal and external), liaise with relevant stakeholders, conduct root cause analysis and work on process improvement
- Liaise with ITD or/and any other external vendors on system changes and feasibility studies
- Liaise with Principals, vendors and stakeholders on operational matters
- Plan, test, monitor and implement UATs for system change/ projects/ initiatives
- Undertake ad hoc projects assigned from time to time
What You’ll Need:
- Degree from a recognised University in a business /technical discipline with at least 2 years of working experience in an IT project environment
- Possess strong analytical and problem resolution skills
- Possess good communication, interpersonal skills and able to work in a team
- Possess initiative and drive with the ability to work independently in a fast-paced environment
What We’ll Provide
- You will receive attractive remuneration for good performance
- We have regular wellness programmes to promote healthy living
- You will work in teams that thrive on collaboration for outstanding achievements
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